Specialist Jobs in North Carolina

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Service Specialist on the McGriff Property & Casualty Service Center team, you'll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectation of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up. Our future colleague. We'd love to meet you if your professional track record includes these skills: High School graduate or equivalent education and/or related experience Strong interpersonal skills, especially telephone demeanor Independent thinking with an ambitious goal-oriented mindset Strong team player worth ethic and willingness to help reach all goals Demonstrate proficiency of basic computer applications, such as Microsoft Office products These additional qualifications are a plus, but not required to apply: Property & Casualty Insurance Experience Property & Casualty License We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: ************************ To view additional career opportunities, visit *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: ************************************ ********************************** ***************************** ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #MMAPCS #MMAMCG #LI-Onsite

Akkodis is seeking a Help Desk Specialist for a Contract position with a client located in Greensboro, NC. Ideally looking for applicants to have a solid background in Customer support. Pay Range: $22-23/hr. The rate may be negotiated based on experience, education, geographic locations and other factors. Job Overview: We are seeking experienced Help Desk Specialist familiar with overseeing technical support issues. This job is fit for you if you come in with experience into customers software troubleshooting. If you are interested in this Help Desk Specialist job in Greensboro, NC, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************ The Company will consider qualified applicants with arrest and conviction records.

Ocean Customer Management Specialist At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Responsibilities What will you enjoy doing (duties/tasks): Act in a manner which increases Customer satisfaction and loyalty, maximizes shipment profitability and decreases operating expenses Manage regular market updates and immediate support on market disruptions Responsible for getting customer approval for accessorial charges in real time. Explore upsell opportunities with the Shipper / customers (involve Sales Team - as applicable) Ensure that ocean export rate cards are filed with the FMC once the customer approves the rate card (if applicable). Explore new business opportunities with existing SME customers (e.g. new trade lanes or LCL business) Confirm all ocean freight rates are up to date before processing and obtain approval from customer or our destination offices. Creating offer and pricing for solutions covering ocean freight services for current Customers through internal pricing and trade channels Administrative activity of delivering quotations to potential and current Customers Follow-up with potential and current Customers about quotations made Request involvement of Sales Team for additional follow-up actions on quotations made Maintain information and new business opportunities in Schenker's CRM tool (SalesCloud) for relevant accounts for visibility purposes Comply with internal requirements and KPIs defined for the CRM tool (SalesCloud) Support new customer onboarding process Update, maintain & execute customer SOP's / guidelines Support and attend occasional customer visits and QBR's as required / directed by local Management Actively participate in growth efforts planned by the Sales organization for specific market opportunities and focus area Collaborate with various Trade Operating Centers to ensure shipments are booked, monitored, and scheduled for timely pickup profitability level as planned. Promptly respond to customer's emails, calls, inquiries on timely fashion Proactively update customers on pending issues/concerns/inquiries Participate in necessary trainings on skills/product knowledge/market updates/system and process updates Identifies and acts on opportunities to increase revenue by offering additional services or forwarding potential sales leads. Assist with AR/billing issues for assigned accounts by working with TOC/billing team for resolutions Ensure valid quotations are in place Continuously obtain adequate shipping volume forecast information from Shipper and relay information to Operations Team and Destination Office Measure Award vs Actual volume and understand the deviations Generate operational reporting for Customer - as applicable Ensure compliance with Customer specific KPI's - as applicable Ensure sustainable retention and growth of existing SME customers in terms of volumes in line with annual targets set Provide alert for potential new business / or any existing business in jeopardy to management internally Resolution of formal customers claims and informal complaints Steer and organize sales activities for assigned, existing 'SME' accounts (as assigned by local Management) Initiate credit check for Shipper/Customer and follow up on credit issues with Finance Team Export only: Handle continuous pre-shipment status follow-up with shipper and inform Destination office - as applicable Qualify booking request details against customer service agreement and current market conditions Request and receive pickup instructions from Shipper and relay to Operations Team Capture Shipper's booking request in TMS (TANGO) for file creation Facilitate communication between Customer and Export Customs Team - as applicable Receive and/or upload relevant Customer documents to digital archive (ODM) Import only: Receive customer booking and qualify booking request details against customer service agreement and current market conditions Approve booking to origin office, provide correction instructions to booking as necessary Facilitate communication between Customer, Shipper and Origin Export Team - as applicable Handle continuous pre-shipment status through follow-up with origin office Qualifications What you need to succeed (Qualifications, experience, skills, attributes) Details/Specification/Explanation of the role specific skills: Technical Skills (Hard Skills) Knowledgeable in freight forwarding, both operationally and in customer service (Industry expert) Excellent oral and written communication and language skills, must be able to do personal phone and video calls with customer (communication skills) Digital awareness and capability to apply modern multi-channel customer service (Digital + Media skills) Apply standardized practices and carry out customer's specific requirements noted in the customer's SOP (Organizational skills) Ability to monitor business and analyze processes with data tools for continuous improvement (Analytical skills) Able to align company business goals with client's goal for retention and growth (development skills) Tango TMS knowledge is preferred Salescloud CRM system knowledge would be a bonus (System advantages) Interpersonal Skills (Soft Skills) Professional conduct and strong work ethic at all time (Professionalism) Positive personality with a high level of empathy, good listener and helper mentality (Personality) Must be able to adopt to changing situations and provide a flexible customer service (Flexibility/ Adaptability) Critical thinking and problem solving to drive solutions (Solution focused) Strong interpersonal and collaborative skills to work in team environment (Teamwork) We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Why You'll Love DB Schenker Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement. Career Advancement. We're strong believers in continual training and development for our people. After all, your success is our success Your Safety is important to us, so we will provide protective gear Health Advocacy support for you and your family Employee discounts 401(k) option

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures and participate in claim negotiations and settlements. Deliver a high level of customer service to our agents, insureds, and others. Devise alternative approaches to provide appropriate service, dependent upon the circumstances. Meet with people involved with claims, sometimes outside of our office environment. Handle investigations by telephone, email, mail, and on-site investigations. Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute. Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials. Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule. Assist in the evaluation and selection of outside counsel. Maintain punctual attendance according to an assigned work schedule at a Company approved work location. Desired Skills & Experience A minimum of three years of insurance claims related experience. The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision. The ability to effectively understand, interpret and communicate policy language. The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues. Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Job Summary The Bilingual Technical Support Specialist (Spanish) plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Bilingual Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily both in LATAM & North America regions in a dynamic, fast-paced environment. Responsibilities Assist customers by answering questions via ticketing system, email, and phone. Resolve customer tickets through troubleshooting over remote screen-share meetings. Reproduce customer issues, detail the corresponding steps, and communicate findings that help Development and Cloud teams to quickly resolve escalations. Own being the technical liaison between customers and Development and Cloud teams. Keep outstanding customer tickets updated and organized. Develop a level of technical and functional SME in assigned products to effectively resolve skill and technical issues. Assist with internal projects as needed, ie. Creating technical documentation, coordinating maintenance windows, supporting audit efforts, etc... Coordinate and manage customer upgrades to new versions of Prometheus Group software. Manage custom development work and SOWs. Qualifications & Skills Patience and strong customer relations qualities Desire to learn new technologies and concepts Exceptional problem-solving skills Ability to understand technical processes and terminology to convert into user-friendly language Passion for working within a team setting as well as independently Excellent verbal and written communication skills Capability to adapt processes and operate under pressure Bachelor's degree from an accredited college or university Professional experience in a customer or client-facing role is a plus Experience with ERP systems is a plus Bilingual in Spanish is a mandate Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #LIOnsite

Who Are We? Royal Change is a dynamic digital fitness, nutrition, and apparel company led by Sydney and Dustin Houdyshell. We are one of the world's most recognized fitness media brands, producing thousands of workouts, building a global membership community, and launching a successful apparel line. Sydney and Dustin have grown a community of millions of people from all over the world and their mission is to continue to expand their reach, grow their audience, and be able to impact more lives with their life-changing, high-quality work. This is a fast-paced, results-driven environment where innovation meets execution. Why Join Royal Change? Be part of a mission to empower people worldwide through fitness and wellness Work with a team that values creativity, excellence, and innovation Competitive salary with performance-based incentives Employee discounts on Royal Change products PTO, health insurance, short-term and long-term disability, life insurance, and HSA benefits Opportunities for rapid growth, but expect a high level of commitment and drive Job Description: We are seeking a dedicated and customer-focused Customer Service Specialist who will take full ownership of providing exceptional support to our community and customers. You will play a vital role in ensuring a seamless experience across all touchpoints, handling inquiries, resolving issues, and fostering strong relationships with our global audience. This is a dynamic role where you'll be expected to communicate effectively, problem-solve in real time, and uphold our brand's commitment to a positive experience for our customers and community. If you thrive on helping others, love health and wellness, and can create and take ownership of positive customer experiences, this job is for you. Your expertise must include strong communication skills, problem resolution, and a passion for delivering encouraging assistance to customers. We expect you to be proactive, empathetic, and solutions-oriented. Position Requirements: Proficiency in Google G Suite and/or Microsoft Office Ability to work independently with minimal supervision. Strong time management, organization, and attention to detail Excellent verbal and written communication skills Professional, personable, and respectful demeanor when interacting with customers Team-oriented mindset with a passion for contributing to and cultivating collective success High energy, resilience, and adaptability in a fast-paced environment Open to feedback and proactive in learning new skills Act as the voice of Sydney, Dustin, and Royal Change, assisting customers with workouts, apparel, memberships, and community navigation Position Expectations: Answering emails and messages to problem solve and assist Royal Change customers Provide customer support for purchases, returns, and exchanges Handling and resolving customer inquiries from a variety of avenues in the company such as digital memberships, workout platforms, promotions, partnerships, and all digital program launches Educate customers on product options, programs, and new features with anything involving our workouts, calendars, or membership Deliver prompt, detailed, and customer-focused service globally Identify and report customer trends, suggesting improvements to leadership Support communication during major launches and events Maintain detailed knowledge of Royal Change/Sydney Cummings products and experiences Provide administrative support, including managing calendars, emails, and contractor correspondence for anything involving studio renovations or upgrades Maintain organization and cleanliness of studio space on film sets, open spaces, distribution, and conference room Maintain accurate Sydney Squad membership records and proactively address any membership issues involving payments Handle confidential information with discretion Perform general office tasks and special projects as needed Analyze our membership community comments and responses and customer reviews for improving customer experience Work closely with founders and office staff on ad hoc activities, including mail and package shipping and receiving and ordering office supplies as needed Maintain customer care processes & policies, including the website FAQ section, to ensure customers are receiving the best support possible Perform general warehousing duties Assist in customer order fulfillment, receive and inspect customer product returns Help implement CRM software and automate customer service inquiries for 24/7 customer autonomy In this exciting role, you'll be expected to: Be accommodating and informative Be PASSIONATE about customer service and making people happy Possess great organizational and communication skills Feel comfortable and confident in making decisions and working independently Have a keen desire to build, create, grow and enhance everything you touch Be a positive, enthusiastic, and humble member of our team Turn negative customer experiences into positive ones by showing empathy and providing effective solutions Maintain a high level of professionalism and patience when dealing with both happy and upset customers Collaborate with other team members to improve overall customer service and experience Be on top of all upcoming apparel, program, and membership community events, launches, or changes Solve problems for the customer and the founders digitally and in-studio and be one step ahead to create an environment striving for progress Must be able to lift up to 50lbs Must-Have Experience: 5+ years in a customer service role with a proven track record of customer satisfaction 3-5+ years of experience in ecommerce with a focus on direct-to-consumer retail Experience in fitness, wellness, or apparel is a major plus This role is very important to our company and, most importantly, to millions of people around the world who we have yet to help live a healthy life. You'll be expected to uphold a high standard of work, think strategically, and take full ownership of outcomes. If you're looking for a challenge and the opportunity to shape one of the world's leading fitness brands, apply today.

Entry Level Customer Support/Sales Specialist: Job Description BraceLab is an industry-leading destination for premium quality orthoses & practical clinical information. Supporting both independent consumers and the medical community, our mission is simple: To help people get back to doing what they love and live their life to the fullest! Although a small company, we are evolving every day and on the precipice of major growth. If you thrive in a fast-paced, team-oriented environment and get excited by new challenges, then we are the company for you! We are looking for someone smart, ethical, and passionate about helping individuals get back to doing what they love and live life to their fullest. Like BraceLab, this individual is customer obsessed and strives to make a difference in our customers' lives. This is an entry level position, with the potential to grow into other roles within the company for someone with the right skill set. ABOUT THE ROLE: Job Responsibilities: Resolving customer queries and concerns, recommending solutions, and guiding users through product features and functionalities. To be successful in this role, you need to be an excellent communicator and can genuinely earn our customers' trust. If an individual is successful in their support specialist responsibilities, they will progress into a sales role with commission opportunities. · Handling customers with patience and excellent etiquette: o Addressing customer questions and concerns about products and/or services promptly via email, phone, chat, and social media o Investigating and resolving complaints or issues efficiently while ensuring customer satisfaction o Assisting customers with placing orders, tracking shipments, and processing returns or refunds o Responding to customer reviews/questions · Clearly conveying detailed, accurate information about BraceLab's products, services, policies, and procedures · Processing orders and transactions · Resolving issues and troubleshooting technical problems · Collecting and analyzing customer feedback: o Maintaining accurate records of customer interactions, inquiries, complaints, and solutions in the CRM system o Identifying trends and areas for improvement in products or services · Developing and documenting knowledge into helpful content · Providing information to and training, virtually and in-person, prospective and existing customers · Working closely with cross-functional teams (e.g., sales, marketing) to communicate customer insights and drive improvements JOB REQUIREMENTS · Excellent communication, organization and writing skills · Ability to learn a wide array of procedures and software · Ability to multi-task while maintaining attention to detail and deadlines · Keen attention to detail · Working knowledge of MS Office applications, including Outlook, Word, PowerPoint, Excel, & Teams) · Team player with a friendly, mature, and outgoing attitude · Energetic, friendly, outgoing, proactive personality · Desire to learn, grow, and have fun in a rewarding environment · Ability to edit content for accuracy and brand consistency ABOUT YOU: You possess excellent communication, organization and writing skills; you can edit written content for accuracy, organization, clarity, and fit with our brand You have well-developed information technology skills with ability to learn and retain a wide array of procedures and software You are great at multi-tasking while maintaining detail accuracy You are capable of meeting deadlines You are proficient in MS Office applications, including Outlook, Word, PowerPoint, Excel, & Teams You are a team player with a friendly, mature, and outgoing attitude You are willing to get the job done with an energetic, friendly, and proactive attitude You desire to learn, grow, and have fun in a rewarding environment Bonus: You have an interest in sports/fitness/rehabilitation WHY BRACELAB: Our mission of helping people get back to doing what they love is embodied in our culture and how we treat our employees. We value integrity, honesty, growth, happiness & belonging, work-life balance, teamwork and collaboration, passion, and enthusiasm, and much more. Benefits/Perks: Competitive pay ($40,000) Emphasis on work-life balance 3 weeks PTO per year Opportunities for growth Choice of health insurance plan (company pays up to 100%) Dental & Vision insurance plans (optional; employee pays) Generous 401K plan Newly renovated, environmentally conscious office space with ample free parking in desirable North Hills neighborhood Large, well-equipped breakroom with coffee and tea available

A leading investment management firm is seeking a Product Specialist Associate to join the firm. This individual will support the firm's capital-raising efforts, investor communications, and product development initiatives across various alternative asset classes. The role involves close collaboration with investment, distribution, and marketing teams to provide strategic insights and technical expertise on the firm's investment products. Key Responsibilities Serve as a subject matter expert on the firm's investment products, strategies, and market positioning. Support fundraising efforts by developing compelling investor presentations, pitch materials, and fund commentary. Conduct research and analysis on market trends, competitive positioning, and portfolio performance. Partner with the investment team to translate complex strategies into digestible content for investors. Assist in responding to due diligence requests, RFPs, and investor inquiries. Contribute to new product development by assessing market demand and competitive landscape. Collaborate with distribution teams to develop targeted client engagement strategies. Qualifications 2+ years of experience in investment management, private markets, investor relations, or a related field. Strong understanding of private equity, private credit, real estate, and alternative investment strategies. Exceptional analytical and communication skills, with the ability to articulate complex investment concepts clearly. Proficiency in financial modeling and performance analysis is a plus. Experience with investor reporting tools and CRM systems preferred. Bachelor's degree in finance, economics, or a related field; CFA or CAIA designation (or progress toward) is a plus.

We're looking for an enthusiastic and driven Product Specialist to join our dynamic team! You will be working with architects, mechanical and HVAC contractors, building owners and condo associations to provide solutions for a variety of residential and commercial construction projects. If you're excited to work with cutting-edge products and have a keen eye for market trends, this could be the perfect role for you! Key Responsibilities: Conduct in-depth market research, including surveys, desktop research, emails, and calls to analyze trends. Build and maintain strong relationships with customers and provide excellent customer service by resolving product-related issues and addressing queries promptly and professionally. Lead product demonstrations and training sessions for clients, owners, design firms, engineering teams, and staff. Collaborate with design and engineering teams to strategize and plan for product releases and events. Stay updated on new product offerings and assist with planning and promoting new launches. Identify and explore new market opportunities to drive growth. Attend workshops, sales, and marketing refresher courses to enhance your expertise. Qualifications: Minimum of 2 years of experience in a customer-facing role. Strong customer service and interpersonal skills with the ability to effectively communicate both verbally and in writing. Excellent analytical and problem-solving abilities. Strong attention to detail and organizational skills. Ability to thrive in a fast-paced environment and work well within a team. Can-do attitude with a focus on being a team player. Must be able to lift a minimum of 20 lbs. Must be willing and able to drive to our warehouse in Gastonia when needed. What We Offer: A collaborative and energetic team environment. Opportunities for personal and professional growth. A chance to work with exciting, cutting-edge products. If you are eager to contribute to a great team, passionate about product knowledge, and excited to inspire others, we would love to hear from you!

Who We Are and What We Do For more than 25 years Ethico has provided a suite of corporate integrity products that help companies manage risk and reinforce their healthy cultures. From whistleblower and case management software that saves time, to employee screening and monitoring services that actually work, and e-learning that improves engagement -- we focus on service and the human element in all we do in order to Make the World a Better Workplace. In building this mission, we provide HR, ethics and compliance solutions that serve over 8,000,000 employees in 100+ countries through the highly-trained, caring, and compliance-minded professionals in many of the world's largest, and well-known organizations who rely on our software and services. We have helped E&C leaders investigate nearly 10 million reports, offering employees the industry's leading-edge tools to report unethical or illegal behavior free from retaliation. Your Role at Ethico Ethico's Hotline Risk Specialists (RS) are responsible for responding to and documenting the concerns of employees around the world who call to report anything from management complaints, harassment claims, potential compliance violations, to issues regarding benefits and pay. The RS will guide callers through the interview process while documenting their concerns in concise, and technical format, and ensuring all client directives are followed. This work is challenging and the training intensive, However the experience is extremely rewarding. You must be focused, disciplined, and keep the commitments you make. This is serious work; you'll be joining a dedicated team that works together to ensure that employees all over the world are able to thrive, are protected, and can make a difference in their workplace. All new hires must successfully complete training (classes, shadowing, and on-the-job) and demonstrate proficiency in the material to progress through the incubation period. Responsibilities include but are not limited to: Answering calls, delivering the proper greeting, following client directives, and asking all critical questions to deliver a thorough yet succinct report of the issue - while maintaining good judgment and strict confidentiality to ensure a caller's needs are met and the report is focused on key information Documents all calls answered in accordance with Ethico's policies and procedures; maintains accurate demographic and other statistical information according to Ethico's policies and procedures, as well as in compliance with client contracts Guide callers through the interview process according to frequently reviewed standards and procedures, and refine complex statements and notes into simple, thorough, organized, actionable reports Document all relevant client calls in our case management system. Calls should be documented in a clear, concise, and accurate format Meet performance goals set with a Hotline supervisor, operations manager, or Director of Hotline Operations and tailored to your development path including: report quality (grammar, content, form), call handling, productivity, and adherence to directives Determine severity level of reports taken using detailed information gathered during calls, directives, and/or company protocols Contact client coordinators when needed, as to brief them on severity situations and/or at the direction of a Hotline supervisor, operations manager, Director of Hotline Operations, or Quality Analyst Answer incoming overflow calls live, triaging them and placing them in a holding queue as necessary Assist in the training and development of new employees Adhere to schedule flexibility to support 24/7 operations with changing shift, coverage, and other needs All other duties as assigned Experience you'll need to succeed in your role at Ethico Associate's/Bachelor's Degree (preferred), or two years equivalent related work experience, or Equivalent combination of education (e.g., high school diploma/GED) and experience (e.g., hotline setting, phone support role). Proficiency in technical writing and/or the ability to type a minimum of 45 WPM (words per minute) on a computer Excellent communication and interpersonal skills (verbal and written) are required Proficiency in Microsoft Office Suite with the ability to learn our programs and tools. Knowledge of customer service principles and practices Strong problem-solving and analytical skills with great attention to detail Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; as well as provide effective response while in a demanding situation Ability to maintain personal and professional boundaries with callers and represent the interests of the Ethico and it's clients Ability to work well in a team environment Align with our purpose, vision, mission, and core values WHY JOIN THE ETHICO TEAM People first company culture and family atmosphere Company paid Medical, Dental, and Vision Company funded HSA, if enrolled in HDHP 401(k) with company match up to 4% STD, LTD, and ADD Company paid Life Insurance PTO Flexible Working Environment available for some positions Annual profit-sharing bonus Paid Maternity/Paternity leave And much more! Shift: • 8 hour shift • Day shift • Evening shift • Night shift Language: • English • Spanish (Preferred) • Portuguese (Preferred) PROCESS Prescreen with the People Team (30 Minutes) Wonderlic Assesment (60 Minutes) Interview with the Hiring manager (60 Minutes) Panel Interview (60 Minutes) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status. Women and underrepresented minorities continue to be underrepresented in our workplaces. The diversification of applicant pools constitutes an important step for broadening the participation of women and URM in the workforce. Research shows that women and people of color disproportionately do not apply for jobs where they do not meet 100% of the "requirements." If you think you can do this job, we encourage you to apply. Ethico is committed to breaking structural barriers to entry and career progress, and driving fair hiring practices in our workplace.

Specialized Recruiting Group-Charlotte is looking for a Construction Operations Support Specialist. Our client offers an exceptional culture, plenty of room for growth and a sustainable business. Take a look below: JOB RESPONSIBILITIES: • Serve as the primary point of contact for front desk calls for internal and external communication. • Ability to address operational issues and concerns in a timely fashion. • Work with various municipalities to coordinate inspections. • Possess critical thinking skills and learn new processes. • Answer phone calls, greet visitors, and provide information. • Receives mail, documents, packages, and courier delivers and distributes items. • Schedule and manage appointments, services, locates and other field related services. • Assist in monitoring various builder portals for appropriate documentation. • Maintain office files, records, and activity logs. • Perform routine data entry tasks accurately. • Collect and processes client VPOs/EPOs as needed. • Address client inquiries and concerns professionally. • Handle office equipment, supplies, and document pickups. EDUCATION, EXPERIENCE AND TRAINING: • High school graduation or other equivalent (i.e., GED, college, technical or trade school transcript, foreign equivalency, etc.). • Fluent in Spanish, preferred, not required. • Strong computer skills (MS Office Suite). • Construction experience preferred, but not required. • Sage Field Operations (SFO) experience preferred but not required. • Previous administrative experience preferred but not required. STANDARDS OF PERFORMANCE: • High-level attention to detail to ensure accuracy of data. • Act independently and originate new approaches to problems. • Maintain initiative to preserve the flow of work. • Work under stress with commitment to deadlines. • Sustain interpersonal relationships, which encourage openness, candor, and trust, both internally and externally. • Complete tasks in an accurate and timely manner. • Maintain Company information in a confidential manner.

Join Our Team and Make a Difference in Radiology! Are you passionate about radiology and looking for an exciting opportunity to advance your career? We are seeking a dedicated and detail-oriented Imaging Workflow Specialist/ATC to join our dynamic team. If you thrive in a fast-paced environment and have excellent communication skills, we want to hear from you! SCHEDULE: Mon through Sunday 12pm-12am-One week on this schedule, followed by two weeks off; holiday coverage is required What You'll Do: Coordinate and Distribute Workflow: Manage subspecialty Teleradiology workflow, ensuring efficient distribution and coordination. Monitor Systems: Keep an eye on PACS and RightFax for incoming requests, monitor turnaround times (TATs), delays, and stat exams. Process Second Reads: Facilitate effective communication with radiologists and Teleradiology locations to meet service standards. Report Management: Ensure timely completion and distribution of reports via PACS, RightFax, and Telerad tools. IT Issue Resolution: Identify and resolve IT issues, correct exceptions/errors with exams, and merge/link patient information in PACS. Backup Processes: Collaborate with radiologists on backup processes for work distribution. Adapt and Grow: Apply Operations Committee directives and continuously develop job responsibilities as system needs evolve. What We Need: Education: Associate degree required; equivalent work experience may be considered. Experience: 1-year radiology experience preferred. Skills: Excellent communication, multi-tasking, and critical thinking skills. Attention to Detail: Strong organizational skills and ability to work quickly and accurately. Flexibility: Must be dependable and flexible with work schedule to meet clinical demands. Technical Knowledge: Basic understanding of medical terminology, PACS processes, and proficiency in Microsoft Excel. Team Player: Ability to work independently and collaboratively within multiple systems.

The U.S. Trade Compliance Customs Specialist is responsible for global customs compliance and security programs and performing regional specific Trade Compliance functions. The Trade Compliance Specialist works with internal departments to support the global compliance goals and drives towards a leading edge compliance program. RESPONSIBILITIES: Assist Customs Manager with development and implementation of corporate global customs compliance and security programs to ensure compliance with international customs regulations, operating policies, procedures, and internal/external controls. Research, analyze, assign and maintain global import/export Harmonized Tariff Schedule classifications and ECCN numbers, country of origin, and value information while ensuring support documentation is maintained for record keeping purposes. Participate in Internal/External Customs Compliance Assessments, Customs, Logistics, Financial, and Security audits and special projects as assigned. Interface with various customs agencies, other government departments, customs brokers, consultants, and logistics service providers to ensure proper declarations and data is provided. Conduct day-to-day risk assessments and periodic internal audits monitoring transactions both self cleared and broker cleared identifying broker, supplier and plant compliance issues and discrepancies and ensuring appropriate follow-up. Manage and maintain an organized recordkeeping system for import transactions, export transactions, Free Trade Agreements, Drawbacks and other programs according the importing country's recordkeeping requirements. Act as operation back-up to produce the required international documentation for exports and provide support to the customs coordinators. Manage and maintain the origination process and records for Manufacturer's Affidavits, NAFTA and other Trade Agreements, Certificates of Origins, etc. Develop and deliver to Company personnel import/export compliance awareness training regarding customs regulations, policies, procedures and internal/external controls required to ensure fast and efficient release of imports while remaining compliant. REQUIREMENTS: Degree in Supply Chain, Business Administration, Finance or related, or equivalent work experience. Minimum of 4 years of analytical customs operation experience. Experience in manufacturing environment. Strong understanding of US and international import/export transactions. Strong technical knowledge of Trade Agreements (NAFTA, FTA, etc.) and International Customs legislation, compliance and security practices. Solid written and oral communication and presentation skills. Proficient with Microsoft Suite of products and ERP systems.

Have you ever been part of a community or visited a community where you felt like you belonged? You felt heard, seen, and appreciated for who you are and the uniqueness you bring to the community. The people were warm and inviting. Everyone was willing to help everyone. There were challenges, but collectively that community was always able to overcome them. You always felt respected, safe, and protected. The community environment created happiness every time you entered it. Imagine being a part of this community experience every day. Now make it your reality and come join our Keystone team. Our company was started with the intent of changing the world, one world at a time. Let us change your world. We work hard AND we Play hard. We surround you with the BEST people. We provide you with the BEST benefits. AND you even get your birthday as a paid day off. Let us help Change Your world. Job Summary The Call Center Specialist (Floater) acts as the facilities contact for answering Facilities Service, Custodial and maintenance-related calls supporting and responding to internal and external customer needs in the airport terminal, hangar, and other airline support facilities operation and services. Call Center Specialist (Floater) works onsite and takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and ensuring helpful timely response to their issues. As a Call Center Specialist (Floater), you must be available to cover first-shift assignments as needed, including filling in for a team members on PTO, call-offs, or other absences. Location: Charlotte-Douglas International Airport Shift: 10:30am-6:30 pm (Tuesday- Saturday) ( PTO/ Call-off coverage flex ) Pay rate: $19.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Essential Job Duties And Responsibilities Answer calls, document, and process service requests from a variety of geographically dispersed facilities in United States Process incoming customer and client emails accurately and timely fashion Initiate work order(s) through the client work order system for calls that come into the call center accurately and timely fashion Ensure all service requests are routed and assigned to specified provider within the set client guidelines including urgent and emergency work orders Follow up and complete all work as per established call center guidelines Coordinate and follow up the resolution of customer issues Manage established client driven performance indicators and service levels Meet all daily and monthly productivity measures Monitor telephony queue time to maximize productivity Adhere to all Communication Center specified and client driven standards for daily work order processes Proficiency with Telecom system including logging in and out, and correct usage of aux codes Calm and professional handling of emergency situations by following approved channels including notification of appropriate personnel until resolution Participate in collaboration teams and support the adoption of new tools and technologies Perform other work-related duties as assigned Supervisory Responsibilities/Level Of Supervision This position has no supervisory responsibilities Receives specific direction as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals Ability to work with minimal supervision ATTRIBUTES FOR SUCCESS Willing to go above and beyond Takes pride in their appearance High level of professionalism Ability to work in a fast-paced environment and perform well under pressure Adaptable Positive attitude Willingness to share knowledge with team members, supervisors, and customer Self-discipline Reliable Knowledge, Skills, And Education Strong customer service skills Excellent communication skills Strong problem-solving skills Ability to effectively prioritize tasks Detail oriented HS Diploma or Equivalent At least one year prior related work and customer service experience in a call center environment Excellent interpersonal skills demonstrated Ability to work individually or within a team environment Able to work in a group and share information Strong professional telephone and email etiquette Strong verbal and written skills Excellent typing and data entry skills Computer Competency, Microsoft Office, Outlook Mail, Case Management Tools Clerical and Organizational Skills to handle multiple tasks simultaneously with an attention to detail Independent judgment in coordinating and prioritizing diverse activities/tasks Strong data analytical abilities Demonstrated ability to learn new skills and apply the knowledge Cheerful, calm, even tempered, and motivated demeanor Flexibility with work schedules to ensure coverage Dependable and punctual to all established working hours along with department, project, or department meetings Ability to follow specific processes, policies and deadlines; this includes department, corporate, and client policies Flexible/ Adaptable with workflow, process updates, and policy changes Working Conditions, Travel, Physical Requirements This is a full-time position, 40 hours per week, with additional hours as needed to address the needs of the customer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/physical requirements of the job. Additional requirements are as follows: Ability to stand for long periods Ability to walk on level, uneven and slippery surfaces Ability to frequently reach, twist, turn, kneel, bend, squat and stoop Ability to operate office equipment, computer and tools Correctable vision and hearing Ability to walk long distances within the airport Ability to regularly lift, drag, carry and push equipment, tools and supplies up to 75 pounds Ability to climb ladders Ability to function in high-pressure situations Ability to drive a vehicle Exposure to mechanical, electrical and noise hazards Exposure to inclement weather conditions Other Requirements Pass a Keystone Management, LLC background check Pass Drug Screening 2 Years of Call Center Experience Pass the Charlotte-Douglas International Airport SIDA badge and drivers test within two (2) tries Pass a Federal Aviation Administration background check Pass a driving history check Possess a current driving license 1st shift; flexible for PTO/call-off coverage as floater Powered by JazzHR ts DIA84kzq

Title: ServiceNow CMDB Specialist We are seeking a highly skilled ServiceNow CMDB Engineer with expertise in ServiceNow Core to manage and enhance our Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB to ensure accurate and reliable asset and configuration data. Key Responsibilities: CMDB Management: Develop, maintain, and enhance the ServiceNow Configuration Management Database (CMDB) to ensure accuracy, completeness, and compliance with ITSM best practices. Discovery & Integration: Configure and manage ServiceNow Discovery, Integrations, and Import Sets to automate asset and configuration item (CI) updates. Service Mapping: Design and implement Service Mapping strategies to provide accurate service relationships and dependencies. Data Governance: Establish CMDB governance policies, data quality controls, reconciliation, and normalization processes. Incident & Change Management Support: Ensure CMDB data supports Incident, Change, and Problem Management workflows effectively. Custom Development: Configure ServiceNow Core Modules (ITSM, ITOM, ITAM) and develop custom scripts, business rules, and workflows. Stakeholder Collaboration: Work closely with IT teams, system owners, and business units to ensure CMDB aligns with organizational needs. Compliance & Auditing: Implement compliance checks, audits, and reporting dashboards for monitoring data integrity. Performance Optimization: Optimize CMDB performance by maintaining efficient data structures, automation, and integrations. Required Skills & Qualifications: Experience: 5+ years of hands-on experience with ServiceNow CMDB and ServiceNow Core Modules (ITSM, ITOM, ITAM). Technical Expertise: Proficiency in ServiceNow scripting (JavaScript, Glide API), Business Rules, UI Policies, Workflows, and ACLs. Discovery & Service Mapping: Strong experience with ServiceNow Discovery, MID Servers, and Service Mapping. Integrations: Experience integrating ServiceNow with external tools using REST, SOAP APIs, and Web Services. Data Management: Strong understanding of CI Classes, CI Relationships, CMDB Health, Normalization, and Data Reconciliation. ITSM/ITIL Knowledge: Familiarity with ITIL best practices related to Configuration, Change, and Incident Management. Reporting & Dashboards: Ability to create CMDB reports, dashboards, and data analytics for tracking compliance and trends. Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) - CMDB, ITSM, or ITOM ITIL v4 Foundation Preferred Skills: Experience with Service Graph Connectors for external data ingestion. Knowledge of Cloud CMDB integration (AWS, Azure, GCP). Hands-on experience with Performance Analytics & CMDB Query Builder **Euclid Innovations is an Equal Opportunity Employer We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. At Euclid Innovations, we embrace individuals of all abilities and strive to ensure that our hiring and interview processes are accessible and accommodating to meet the needs of all applicants

Hale Trailer Brake & Wheel Inc. is a multi-location, full-service semi-trailer dealership proud to be a one stop solution for all trailer needs, including sales, rentals, parts, and service. Currently, there is an immediate opening for a Trailer Rental Specialist in the Wendell, NC, branch location. The ideal candidate is an energetic self-starter with a desire to learn and grow with the Company. One who seeks to become a knowledgeable trailer expert who will find the perfect solution to meet the customers' trailer and equipment rental needs. Hale Trailer Brake & Wheel Inc. is an industry leading, family-friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance. Hale Trailer offers a competitive salary plus commission program, excellent medical, vision & dental benefits, paid vacation, and a matching 401k plan. RESPONSABILITIES: Become knowledgeable about the features and benefits of the company's vast equipment lines. Contact existing and prospective customers to promote and sell all the Company's trailer equipment lines. Develop contact lists and follow-up with customers to create & maintain relationships. Provide product information, answer customer inquiries and provide overall customer support. Develop the skills needed to prepare and present rental quotes, reservations, and contracts. Contribute to the overall sales and profit goals of the Company. Develop awareness of market conditions and customer needs while recognizing and communicating cross-selling opportunities to other Hale departments. Maintain customer contact information and communications utilizing the Company's CRM software. Interact with customers, vendors and Company employees at all levels and locations as needed. Participate in sales, rental and product training opportunities, trade shows and other industry events. Comply with the Company's safety program. Will perform other tasks, as needed. QUALIFICATIONS: A degree in Business or Marketing is preferred but not required. Proven experience in sales; preferably in trailer or heavy-duty equipment required. Must have outstanding relationship building skills and present a professional and positive attitude. Excellent written and verbal communication skills and ability to work in a team environment. Able to work in a fast paced, dynamic workplace with the ability to multi-task. Must have good computer skills utilizing Microsoft Office products. Must have a valid driver license and pass a pre-employment drug test.

Operations Specialist Industry: Financial Services We are seeking a highly organized and detail-oriented Operations Specialist to join our team in our Belmont office location. This position plays a critical role in supporting Belmont Capital's operations by opening new accounts, facilitating in-force service requests, and working closely with the lead advisor on the Diamond Team. The ideal candidate will have experience in financial services operations, strong problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: Assist in opening new client accounts, ensuring all documentation is complete and accurate. Process and manage in-force service requests, including account updates, transfers, and beneficiary changes. Act as a liaison between clients, custodians, and internal teams to ensure seamless account servicing. Collaborate closely with the lead advisor and other team members to enhance operational efficiency. Maintain and update client records in the firm's CRM and other relevant systems. Ensure compliance with regulatory and firm policies in all account-related activities. Support the implementation of process improvements to enhance workflow efficiency. Assist in preparing reports, documentation, and correspondence as needed. Qualifications: Bachelor's degree in business, financial services, or a related field preferred. 3+ years of experience in financial services operations or a similar role. Strong knowledge of financial products, custodians, and account servicing processes. Proficiency in CRM systems and financial software platforms. Excellent attention to detail and organizational skills. Ability to work independently while collaborating with a team. Strong communication and client service skills. Knowledge of regulatory requirements in financial services is a plus. Benefits: Competitive salary based on years of experience. Performance-based incentives. 401k plan with employer contributions. Professional development and training opportunities. A supportive and collaborative work environment. If you are a detail-oriented professional with a passion for operational excellence in financial services, we invite you to apply and become an integral part of our team!

Specialist, Child Care Financial Aid Level I or II Location: Charlotte, NC. First 6 months onsite, then turns to hybrid schedule of 3 days onsite, 2 days remote. Hours: Monday-Friday, 8am - 5pm. Type: Full-Time, Clerical About Us: Child Care Resources Inc. (CCRI) is a private, non-profit child care resource and referral (CCR&R) agency in Charlotte, NC. We are dedicated to ensuring that all children have access to high-quality, affordable early learning and school-age opportunities that enable them to succeed in school and life. Our centers of expertise include Family Information Services, Program and Business Consultation, Financial Aid, and Research and Policy Development. Position Overview: We are seeking a dedicated Specialist for our Child Care Financial Aid department. This role can be filled at Level I or Level II, depending on the candidate's education and experience. The primary purpose of this role is to evaluate and assess needs to determine eligibility for child care financial assistance, and to provide information and referrals for other needed or requested services. Key Responsibilities: Serve as agency intake/case management staff and determine the appropriateness of requests for financial assistance with child care services. Provide information on child care options and assist clients in arranging child care placement in the program of the parent's choice. Educate and assist families in addressing child care issues. Provide families with consumer information and resources available to enable them to achieve self-sufficiency (e.g., tax information, community resources, housing). Certify child care services, place children in appropriate child care situations, issue vouchers, and close child care cases in a timely manner. Use personal transportation for periodic visits to centers, family child care homes, and unregulated providers. Hold conferences with center directors, teachers, and parents as needed. Perform other duties as needed to support the agency's mission and goals. Performance Requirements: Ensure timely and appropriate communications within and external to the organization. Comply with policies of CCRI and the Division of Child Development. Maintain confidentiality and advocate for children and families in support of the agency mission and goals. Qualifications: Level I: Associate's degree in Social Work (or related field). Level II: Bachelor's degree in Social Work (or related field). Ability to read paystubs and calculate income. Knowledge of child development, state and local eligibility regulations for funding and child care services, and child care licensing regulations. Ability to use good judgment in interpreting policies uniformly and fairly. Ability to tolerate different lifestyles, develop effective working relationships, and deal tactfully with clients, peers, and others. Ability to establish good rapport with parents, child care providers, and CCRI staff. Ability to work well under stress and meet deadlines. Adaptability to administrative and policy changes. Good computer skills. Bi-lingual skills are a plus. COVID-19 Policy: CCRI requires all employees to be COVID-19 vaccinated. Why Join Us? At CCRI, you will be part of a passionate team dedicated to making a difference in the lives of children and families. We offer a supportive work environment where your contributions are valued and your professional growth is encouraged. Apply Today! If you are committed to supporting families and ensuring high-quality child care, we invite you to apply for this exciting opportunity.

Teague Campbell started as a partnership between two attorneys in 1948 and has developed into a thriving civil litigation law firm. As the firm continues to grow, we have found the need to hire a Billing Specialist for our Raleigh office. As a North Carolina based 30+ attorney firm, we value meaningful relationships and operate as a true business partner to our clients. The Position Under the guidance of the Director of Finance, the Billing Specialist will be responsible for performing general accounting duties to include billing (with a strong emphasis on electronic billing), Processing of client exception reports, client collections. This role will also cross-train on running conflict checks, as well as the set-up of new files. The Ideal Candidate · Has ideally 2-3 years of law firm billing experience. · Exhibits polished written and verbal communication skills with clients and firm members. · Has excellent computer skills, with preferred experience using NetDocuments and Centerbase or other billing platform. · Able to work in a fast-paced environment and multitask under tight deadlines. · Able to triage questions and provide support in a timely manner. · Can work independently and with a team, is self-motivated, detailed and results oriented. The Location We are excited to be in the rapidly growing Raleigh-Durham area, which was voted one of the best places to live in the United States according to the U.S. News and World Report. Joining our team in Raleigh offers a unique blend of professional growth and appeals to individuals looking for big city amenities with the comfort of a small town. Benefits Competitive salary based on 2023 Raleigh law firm compensation survey results Medical, dental and vision benefits Free term life insurance Medical and dependent care flexible spending accounts 401k plan with employer match Free short-term and long-term disability Phone stipend Technology stipend for home office Paid holidays/vacation Casual dress code Hybrid schedule (in office 2-days a week) considering our up-to-date cloud-based systems Teague Campbell is an equal employment opportunity employer and encourages candidates from all backgrounds to apply. We value diversity and inclusion in our workplace.