Specialist Jobs in Monterey Park, CA

Akkodis is seeking a Technical Support Analyst III for a 12 Months Contract position with our Direct Client located in Sun Valley, CA (Onsite). Ideally looking for applicants who are having experience in online billing system. Pay Range: $40 - $42/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors. Job Summary Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies. Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Provides technical support for Field based analysts when required. Creates documentation for self-help support and to assist other IT personnel with support. Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations. Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform. Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services. Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager. Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances. Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff. Facilitates and assists with software update distributions (major deployments at satellite locations). Provides 24x7 on call support as required. Supervisory Responsibilities May coach and mentor less-experienced personnel and act as team leader on systems projects. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Required: Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree. Preferred: Bachelor's Degree in Computer Science, MIS or Business Administration and seven years of related experience. Certificates, Licenses, Registrations or Other Requirements: Preferred: MCP, ITIL, CCNA. Other Knowledge, Skills or Abilities Required Advanced knowledge or skills in one or more of the following is required: Computer/software installation, maintenance, and trouble-shooting. Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint. SharePoint Setup. Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution. Standard software, including enterprise applications (COMPASS, Fastlane, etc.) and supported 3rd party applications (Kronos, etc.). Networking components (switches, routers, cabling). Telephony systems and wireless devices (blackberries, aircards). Disaster recovery procedures as specified in Corporate guidelines. Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel. Training others on both technical and non-technical material. Moderate knowledge of the waste industry, including collection, disposal, and recycling. Must be capable of leading projects that are low to medium level of complexity with minimum supervision. Ability to communicate to all levels of the organization (including technical and non-technical audiences and Senior Leadership). Capable of presenting/speaking in front of medium sized groups of people. Ability to keep confidential information confidential. Give positive and constructive feedback in a professional manner. Demonstrate effective leadership and Superior time management abilities. World Class Customer Service Skills. Ability to lift, up to, 50 pounds. Other Knowledge, Skills or Abilities that Contribute to Success? None required Work Environment and Essential Functions Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: the following is defaulted for office setting position] Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday Required to exert physical effort in handling objects less than 30 pounds rarely Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely Normal setting for this job is: office setting. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at ************ or ***************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records.

About Us: Vasco Assets is a firm specializing in luxury assets, based in Newport Beach, CA. We seek a motivated Customer Engagement & Luxury Asset Acquisition Specialist with a strong focus on evaluating and acquiring high-value items such as jewelry, watches, and other luxury assets from the public. This role involves working closely with the Senior Buyer, engaging directly with customers looking to sell their assets, and ensuring a seamless and trustworthy acquisition process. While digital outreach and brand engagement support lead generation, the primary focus is on building relationships, assessing value, and negotiating purchases. We are open to training on aspects of industry knowledge relating to luxury asset valuation to support your growth and success in this role. Key Responsibilities: Luxury Asset Acquisition: Evaluate, authenticate, and negotiate the purchase of jewelry, watches, Diamonds, Precious Metals and other high-value assets from customers. Customer Engagement: Build relationships with clients looking to sell their luxury assets and guide them through the acquisition process. Jewelry & Watch Evaluation: Assess quality, authenticity, and market value while staying updated on industry trends. Negotiation & Pricing: Educate customers on resale values, present competitive offers, and facilitate transactions. Account Management: Track client interactions, manage follow-ups, and maintain customer trust. Email & Digital Outreach: Engage with leads via email and online platforms to generate acquisition opportunities. Social Media & Content Support: Contribute to brand presence by coordinating product visuals and customer-oriented content. Qualifications: Must-Haves: Proven ability to engage customers through personalized communication and follow-up strategies. Strong interpersonal skills with a talent for building rapport and maintaining relationships with clients and partners. Experience in managing customer accounts and providing exceptional customer service. Familiarity with CRM systems to track customer interactions and manage leads. Excellent verbal and written communication skills. Proficiency in Microsoft Office and Google Suite. Bachelor's degree. Valid driver's license. Ability to commute to Newport Beach, CA. Nice-to-Haves: Familiarity with Watches, Coins, Diamonds, Precious Metals. GIA Gemologist Graduate certification. Strong organizational skills and ability to manage multiple tasks. Analytical skills to assess customer needs, preferences, and feedback to enhance acquisition strategies. Passion or Experience in the luxury industry Experience with online marketing, SEO, and content creation is a plus. Additional Skills: Leadership and initiative. Attention to detail and ability to meet deadlines. Compensation & Benefits: Hourly Pay: $22-$28 Medical, vacation, sick time, and holidays. Employee discounts and yearly bonuses. Schedule: Full-time: Monday to Friday On-site in Newport Beach, CA Join our team and play a pivotal role in driving the success of Vasco Assets!

The Technical Support Specialist is a critical position within the RED Product Support team that delivers RED customers the support they need through multiple communication channels including support tickets, chat, and phone calls while providing the best possible customer service experience. The Technical Support team is an escalation point in our Product Support department, providing in-depth detailed and direct troubleshooting to our wide range of customer profiles. General Product Support Responsibilities: Provide after-sales support and direct communication to RED customers Maintain understanding of all current RED policies, procedures and processes Maintain and exceed service-level agreement performance benchmarks Maintain knowledge of all current and legacy RED products, specifications, technology, programs and announcements Manage a high volume of inbound and outbound emails, tickets and calls Technical Support Responsibilities: Facilitate and maintain cross-functional communication with various teams (i.e. Product Support, Sales, Engineering, Product Management, etc.) Troubleshoot advanced technical issues with customers Perform supplemental end user testing on RED products Fill out standardized intake forms to ensure data going to Repair team is complete and all necessary items are requested up front to minimize cases where Repair has to stop and request additional information/items Filter out simple requests so more time can be spent handling field issues Proactively search online forums for reported issues, reach out to customers, and resolve the issue Provide after-hours emergency support for customers experiencing issues and needing immediate help on-set or in the field Handle all assigned customer issues thoroughly and thoughtfully within the stated Service Level Agreements The Technical Support Specialist must be able to adapt in an ever-changing environment which passionately focuses on continually improving the customer experience. The Agent must be confident in communication with others, exhibit strong diplomatic skills, such as tact and patience when dealing with customers, must handle complaints within constraints of company policy, be self-motivated to grow in their role, show capacity for strategic thinking and developing ever-improving processes, have a history thriving in a collaborative team environment, and also possess the following qualifications: BA/BS or equivalent degree preferred 12+ months of experience with professional digital cinema cameras and/or software and post-production workflow solutions Working knowledge of professional production solutions and RED products Possess a strong desire for self-improvement and technical growth Experience with support ticketing system, Zendesk preferred Experience with productivity tools such as Office Suite 3+ years' experience in a customer support or technical support position Proven problem solving and troubleshooting ability Demonstrated ability to develop a resolution plan for escalated customer issues Excellent customer service and interpersonal skills Strong written and verbal communication Detail oriented with excellent organizational and time management skills Comfortable working through ambiguous situations and ability to prioritize multiple tasks Develop and execute both personal and team goals for continuous growth and improvement Diplomatic skills, such as tact and patience when dealing with customers and must handle complaints within the constraints of company policy Passionate about relentless improvement of customer experience and exceeding all customer expectations Capacity for strategic thinking and developing ever-improving processes Multi-lingual is a plus

Growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, seeks a highly-qualified intake specialist to join its expanding team. The firm has a robust caseload, in federal and state courts, against regional, national, and Fortune 500 companies in multiple industries. Focusing on the prosecution of consumer and employment class and representative actions, involving wage-and-hour, unfair business practice, discrimination, and false advertising matters. The firm has recovered millions of dollars on behalf of thousands of employees and consumers in California. The Intake Specialist will work directly within the Firm's intake center. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal Injury, Employment Law, Workers' Compensation or other specific types of legal matters when they hear it. The Intake Specialist must have the skill to turn a lead into a client. In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager and/or Management. Duties/Responsibilities · Answering inbound phone calls and placing outbound calls with stellar customer service, professionalism, enthusiasm, and compassion; · Performing unbiased screening on all inbound phone calls for the potential client; · Assessing and determining the viability of inbound phone calls during client intake screening process; · Obtain evidence from the client at the time of the initial in-person interview, including photos of injuries, relevant documents, etc.; · Assist in locating missing/unreachable client as assigned by Intake Manager; · Performs other related duties as assigned. *The company reserves the right to add or change duties at any time. Required Skills/Abilities · Ability to communicate effectively with a range of individuals; · Excellent interpersonal social skills at all times; · Ability to exhibit compassion, empathy, and professionalism when communicating with potential and current clients; · Ability to work alone or as part of a team; · Ability to pay very close attention to detail; · Ability to manage their time and multi-task effectively; · Ability to maintain composure and professionalism under pressure; and · Familiarity with Microsoft Office Suite (i.e., Outlook, Word, Excel) and other applications and/or systems (i.e., Adobe, Internet); Qualifications · Bachelor's degree (Preferred) · Minimum 1-2 years' experience with intake; · Knowledge of Personal Injury, Employment Law and/or Workers' Compensation strongly preferred; · Salesforce/Litify software background is a major plus; · Professional appearance and “get it done” attitude; · The right candidate will have excellent written and verbal communication skills; · Bilingual, fluent in English and Spanish, is required Physical Requirements · Prolonged periods sitting at a desk and working on a computer. · This position requires physical activity including, but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds. Work Remotely No Schedule 8 hour shift Monday to Friday

Job Summary: The Sales & Customer Service Support Specialist will assist our commercial team in ensuring customers and prospects have a positive buying experience with Quick Books Purchase Order System. The position will be responsible for various customer acquisition and retention initiatives, including digital marketing and related follow-up, social media channel management, print advertising coordination, trade-show and conference coordination, sales metric generation in SAP and all related reports, sales team Customer Relationship Management (CRM) administration, market research and sales lead qualification along with various other customer facing engagements. The position will also function as the primary Customer Service Representative for the processing and management of orders for our sales territory. This position may also provide backup Customer Service responsibilities for other sales regions. Responsibilities [Managing strategic online initiatives: collaboratively designing and executing marketing campaigns from the idea stage through their execution and implementation Work collaboratively with our commercial team and various global stakeholders to monitor and evaluate online media and print campaigns to keep them fresh and effective Manage our Knowledge Digital Marketing platform; proactively engage storefront visitors in facilitating product data and related samples to ensure an expedited and successful journey through the ICOF Musim Storefront, resulting in new opportunities, downstream sales, and complete customer satisfaction. Coordinate administrative duties for the sales team, including assisting in the scheduling of client conferences and meetings, trade-shows, and related travel Generate and / or follow-up on sales leads, sample requests, and related opportunities as directed by the Commercial Team Support the Sales Team with customer pricing and related internal support requiring prompt attention from Business Management. Generate SAP reports for the sales team daily and as needed Help facilitate and administer sales team utilization of the company Customer Relationship Management (CRM) tool Order Management - Process initial PO, including order acknowledgment communication with the customer Liaise with Business Management to ensure submitted purchase order pricing matches the customer quotation and issue corresponding sales contract. Send allocation and order to appropriate ICOF America outbound logistics contact (Bulk group, warehouse coordinator, etc) Provide timely updates to customers on all submitted purchase orders Periodic contract review with Business Management, combine and update as requested Respond to customer questions and issues in a timely and efficient manner Maintain and update BP Master Data for all ICOF America customers, including, but not limited to, purchasing, receiving, and quality contacts Periodic reviews with the Customer Service Manager, CSR Team, and Business Management regarding weekly orders, any outstanding contract or order issues, etc. Liaise with the Sales team to ensure we deliver excellent customer service with the ability to provide dedicated attention when needed. Assist the General Sales Manager in the administrative management of the California office, including acting as a liaison with various vendors and office facility management Additional responsibilities as directed by the General Sales Manager. Qualifications An associate or bachelor's degree in business administration, Business Management, Advertising, Marketing or a related discipline is preferred Demonstrable experience in customer-facing positions and related responsibilities Experience with ERP and CRM facilitation software; SAP experience strongly preferred Working knowledge of Search Engine Optimization (SEO) tools and Google AdWords Working knowledge of LinkedIn, Twitter, and Instagram Time management and organization skills, including calendar management and the ability to multitask to complete projects and tasks efficiently and quickly Strong professional conversation etiquette, especially in person, written, and verbally when interacting with customers, vendors and company representatives Clear communication and the ability to explain concepts in simple terms when assisting customers through their buying experience with the company, especially when utilizing our digital platforms (website, LinkedIn, Twitter,) and referencing related product support collateral Must be able to use critical and creative thinking to identify customer acquisition and retention opportunities Quantitative skills: Must be able to quantify movement/progress through our Traditional and Digital Sales Pipelines and related promotional activities (advertisements and trade show activity) in the generation of new opportunities, which ultimately convert to new sales Must be proficient in Quick Books, Microsoft Office tools: Outlook, Word, Excel, and PowerPoint. Prior working knowledge of pivot tables is a plus Ability to work in an empowered team environment, including the ability to effectively communicate, share information, resolve issues, and give and receive both positive and negative feedback in a respectful and professional manner Insurance provided: Medical, Dental and Vision

Join Our Team as a Customer Support Specialist and Help Us Excel! Are you a tech-savvy professional who enjoys solving problems and helping others? We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer satisfaction. Responsibilities Respond to customer inquiries and technical issues promptly Guide customers through troubleshooting steps and solutions Maintain and update customer support documentation Collaborate with cross-functional teams to improve products and services Participate in career development workshops and training Travel opportunities to assist clients across the US Identify patterns in customer feedback to suggest improvements Qualifications Strong understanding of technical concepts and troubleshooting Excellent verbal and written communication skills Proficiency with support software and CRM tools Ability to work independently and as part of a team High school diploma; degree in IT or related field is a plus Experience in customer support or technical assistance roles preferred Benefits Professional growth and advancement within the company Engaging team environment focused on success Participation in workshops and professional development programs Become an essential part of our customer support team. Apply now!

Job Responsibilities: 1. Answer calls from customers and answer their questions and solve problems; 2. Provide detailed explanations of products, services and policies so that customers can make informed decisions; 3. Handle customer complaints and find appropriate solutions; 4. Record customer complaints, questions and suggestions for follow-up and service improvement; 5. Provide after-sales service, such as product repair, return and exchange, and product warranty; 6. Assist customers in solving problems in product use and provide technical support; 7. Report and coordinate with relevant departments or superiors as needed. Job Requirements: 1. Experience in call center and telephone customer service, and experience in technical troubleshooting is preferred; 2. Have strong project promotion ability, service awareness, teamwork spirit, responsibility and execution; 3. Able to withstand pressure and passionate about customer service; 4. English is the working language and fluent in English. Location:3610 Placentia Ct. Chino, CA 91710,USA Pay: $3,000.00 - $3,500.00 per month

When is the last time you felt like you made a difference to your employer and in the job you do? Been awhile? Never? Our employees at Strategic Comp DO make a difference and feel appreciated for it. In fact, we received 98% rating for overall job satisfaction from the participants in our last employee survey. This clearly indicates the passion and energy our staff has for our company and for the job they do! A big reason for these successes is due to our careful matching of the right job with the right person. Currently we have an opening for a Field Claims Specialist in California. Are you innovative, high energy, resilient, determined, assertive, clever, and competitive? Do you see each new claim as a puzzle to work and a challenge to be won? Does this sound like you? If so, this might be the right job for you. Here's who we are. Strategic Comp is part of Great American Insurance Group, which was established in 1872. Based in Cincinnati, Ohio, the operations of Great American Insurance Group (A.M. Best A:XIV) are engaged primarily in property and casualty insurance focusing on specialty commercial products for businesses, and in the sale of supplemental insurance products. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. AFG's common stock is listed and traded on the New York Stock Exchange (“NYSE”) and NASDAQ under the symbol “AFG”. Here's what we do. We insure workers' compensation coverage for large companies, using our deductible program. Our service in claims and loss control is second to none. We've found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning our customers enjoy working with us too! Here's what you would be doing if hired for the Field Claims Specialist position. Your role would be to investigate and adjust workers' compensation claims with the highest potential exposure. We take an extremely aggressive and pro-active approach in claims adjusting and are looking for the person who not only knows their territory's comp laws but also enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from an office in their home with occasional field work and overnight travel required. The ideal candidate will reside in Los Angeles or Long Beach, CA. Considerations will be given for candidates residing in Southern California if willing to travel to Los Angeles and Long Beach as needed. Responsibilities Investigating losses Analyzing coverage, determining compensability and benefits Establishing reserves and negotiating settlements Conducting face-to-face meetings with claimants and insureds Preparing large loss reports to both internal and external audiences Attending settlement conferences, pre-trials and trials as assigned Working closely with defense attorneys and other vendors including medical case management, surveillance, etc. Physical Requirements Sedentary: requires prolonged sitting, continuous use of computer; will work from an office at home approximately 40% of the time Travel: requires travel in the field approximately 60% of the time; overnight travel is required as needed and where caseload dictates Qualifications A minimum of 10 years of California workers' compensation claims adjusting experience with higher exposure claims is required. Must have current California Workers' Compensation Certification and be current with required continuing education training or have current California Self Insurance Administrator's License. Strong consideration will be given to candidates with industry designations including Associate in Claims. You must be a great communicator, in both written and verbal form, and be able to work with a variety of internal and external contacts.

About Us: Arias Sanguinetti | Trial Lawyers is a trial and litigation firm located in the Los Angeles Metropolitan Area. Our philosophy as trial lawyers and class action litigators is to provide comprehensive legal services and obtain justice accountability, and results for our clients. We strive to understand our clients' personal and economic needs in order to obtain the best possible settlement and, if necessary, optimize our recovery at trial. Our litigation practice has garnered well over a billion dollars for our clients in personal injury, employment, consumer, class and mass actions, and other matters. Our attorneys and staff work together in a collaborative and team-oriented environment to obtain top-tier results. Benefits: Employers currently pays 100% of employee medical and dental premium (PPO or HMO) Paid Vacation/Holidays/Sick Days. 401(k), Cash Pension Plan, Paid Parking, Free Onsite Gym and Wellness Classes in Los Angeles. Role Description: Our intake team is the first point of contact for individuals who have been injured or harmed. Intake assistants engage with clients via phone calls, emails, texts, and in-person to gather preliminary information regarding legal matters for a variety of cases (civil rights, class action, employment, medical malpractice, sexual abuse, etc.), while demonstrating empathy, patience, and understanding. Duties also include databasing and documentation of medical records, email, accident reports, etc., client follow-up communication, collaboration with attorneys and other staff, and administrative tasks as needed, including general phone calls, making copies, scanning, uploading files, etc. Qualifications: Must speak Chinese and English. Multiple language proficiencies preferred. Minimum 3 years of sales experience, customer service experience, and/or crisis counseling, prior legal experience also preferred. Previous experience using Case Management software Resourceful and motivated problem solver Proven track record to meet goals and deadlines Caring, empathetic to clients in crisis. Benefits and Compensation $24+/hour DOE Employer currently pays 100% of employee medical and dental premiums (choice of PPO or HMO). Paid Vacation. Holidays/Sick Days. 401(k), Paid Parking, Free Onsite Gym in Los Angeles.

OBJECTIVE: As a Customer Service Support Specialist, you will be responsible for providing top-quality support to our customers and the customer service team. ESSENTIAL RESPONSIBILITIES: · Providing customer service team support via telephone or email · Responding to customer questions · Resolving customer complaints · Preparing documents and reports · Updating customer database · Improving overall customer satisfaction · Ensuring appropriate actions are taken to resolve customers problems or concerns · Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments · Utilizing knowledge of products, services, or other assigned areas of expertise to answer inquiries or to forward to the appropriate staff · Performing other related duties as assigned MINIMUM QUALIFICATIONS/EXPERIENCE: · High school diploma or equivalent · 2+ years of customer service experience · Excellent communications skills, both oral and written · Service-oriented and able to resolve customer inquiries · Proficient computer skills with Microsoft Office, especially Excel. · CRM experience, NetSuite preferred WORKING CONDITIONS · Typical office environment · Ability to work sitting down, some walking up and down stairs from first to second floor

Why DSLRpros? At DSLRPros, you work with emerging tech products that allow organizations to work safer, smarter, and faster. From disrupting how we inspect power grids to finding missing persons in a fraction of the time, the use cases for drones in industry and public safety are growing every day. DSLRPros is at the forefront of it all! We are looking for hungry individuals to help us determine the best e-commerce, digital marketing, lead generation, product distribution, and after-sales support practices to ensure the success of our customers, whether they are rural fire departments or multinational Fortune 100 enterprises. Join us in helping the world save money, time, and lives. About the Role: We are looking for an experienced salesperson to lead the expansion of our services division, focused on docked drone programs, to drive business development and large commercial sales of hardware, software and service solutions for remote operations. What You'll Do: Significant outbound efforts to find applicable customers and partners in software, security, public safety, energy and industrial sectors. Further curate the evolution of our service product offerings to these customers. Ensure customers' success by getting into the weeds where necessary, implementing and supporting the programs we launch. Effectively demo products to potential customers onsite and virtually. Work cross-functionally with Customer Support, Operations, Technology and Drone Product teams to ensure sustainable, efficient, profitable growth. Build an industry-leading program that enables the next wave of commercial drone remote operations in the USA. What You'll Bring: REQUIRED 2+ years in the commercial drone industry. REQUIRED 3+ years direct B2B sales and/or business development. Understanding of the current challenges, and best practices, of remote commercial drone operations, including FAA requirements. Excellent written and verbal communication skills. Natural salesmanship with strong product knowledge in the field. Proven ability to turn idea into action and sustainably grow a team. Compensation Range: Total On-Target Earnings of $150,000 in the first year (uncapped).

An Environmental Engineering firm is looking to hire a Senior Water/Wastewater Operations Specialist to support their workload in Southern California. This position will require a Certified Operator License, grade 4 or 5. The primary responsibilities of this person include treatment facility optimization and startup, including assisting clients in optimizing staffing, costs and facility performance. This person will also largely support the training and documentation of standard operating procedures, including training procedures and performance evaluations of municipal staff. Lastly, this position will include reviewing data, reporting on performance of facility operations and staff, and client consulting. This candidate should be located in southern CA, because consistent travel to surrounding areas will be required. This position may require up to 60% travel, to support different project sites. Strong technical writing skills are crucial. This role is a direct hire position, with a starting salary range of $150,000 to $175,000 depending on level of experience. Bonuses and comp time will come in addition to base salary. This role has remote capabilities, outside of site visit expectations. Required Skills & Experience Grade 4 or 4 Water/Wastewater Certification Ability to travel up to 60% of the time Strong communication and analysis skills, both written and verbal Previous experience at a private consulting firm supporting facility operations Nice to Have Skills & Experience Professional Engineering licensure Bachelor's degree in relevant field Compensation: $150,000 - $175,000 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

The Senior Loan Servicing Specialist is responsible for performing duties related to commercial, SBA and consumer loans; processes consumer, commercial, SBA and real estate loan payments and advances. Other duties include new account system maintenance to include manual boarding of loans. Ensures compliance with established Company policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act. REQUIRED DUTIES 1. Responsible for the boarding process, resolves issues and discrepancies independently and responds to a variety of inquires or problems in a timely manner. 2. Prepares general ledger closing entries and reconcile all departmental general ledger accounts. 3. Responsible for all processing functions including exception processing, data input, word processing and operation of specialized software programs and spreadsheets, including new loan call back. 4. Responsible for the integrity of data entered into the system of record within departmental guidelines to mitigate operational risk. 5. Responds to complex written and phone inquiries from customers and internal personnel regarding loans issues and requests in addition to responding to payoff demands. 6. Performs research, analysis and resolution of various accounting entries, issues and variances. 7. Reviews line advances, rate change notices and daily reconciliation. 8. Follows set departmental procedures to receive satisfactory audit. Include audit considerations when assisting in the development of new tasks within functional area 9. Assists with the development and implementation of procedures for department workflow. 10. Responsible for assisting, training and reviewing works of less experience loan servicing specialist. 11. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 12. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 13. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. 14. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. 15. Performs duties specific to the position and other functions as assigned. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • Bilingual in English and Korean preferred • High School Diploma and at least 5+ years of related experience and/or training; Bachelor's degree preferred. Work related experience should consist of a loan servicing background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. • Work related experience and/or training must consist of an in-depth background in loan documentation and servicing. Must have extensive knowledge of SBA loan documentation and commercial loan documentation to include knowledge of SBA 7a & 504 loan programs. • Intermediate knowledge of related state and federal banking compliance regulations, Bank operational policies and procedures, and the Bank's products and services. • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software programs. • Intermediate typing skills to meet production needs of the position. • Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. • Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees. • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. • Ability to work with no supervision while performing duties. Pay $52,000 - $76,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company's sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered. All employees are offered paid sick time off. Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law. The application window for this position is expected to close on May 30, 2025.

A Post-Closing Specialist plays a crucial role in the final stages of the loan process, ensuring that all necessary documents are accurately completed and submitted on time. This position involves meticulous attention to detail and strong organizational skills to manage multiple tasks efficiently. Key responsibilities include: Reviewing loan packages for completeness and compliance with company policies and investor requirements. Coordinating with lenders, title companies, and other stakeholders to obtain missing documents or correct discrepancies. Ensuring that all post-closing conditions are met before the loan is funded. Preparing and delivering final documents to investors or custodians. Maintaining accurate records of all transactions and communications for audit purposes. Communicating with borrowers to resolve any post-closing issues or inquiries. Strong knowledge base of underwriting guidelines with an emphasis on Non-QM. Staying updated on industry changes and regulations that may affect post-closing processes. The ideal candidate should possess excellent analytical skills, attention to detail, and the ability to work effectively under tight deadlines. Strong communication and interpersonal skills are essential for collaborating with various teams and external partners. A background in finance or real estate, along with experience in mortgage processing or a related field, is highly desirable. Non-QM underwriting background a plus. Proficiency with loan origination systems and document management software is also beneficial.

Job Title: Telemarketing Specialist Company: The Splash Lab Employment Type: Full-time About The Splash Lab: The Splash Lab creates innovative and design-led commercial restroom products that are as functional as they are beautiful. We partner with architects, designers, and contractors to provide tailored solutions that elevate restroom spaces in commercial projects worldwide. Job Description: We are seeking a highly motivated and resilient Telemarketer to join our dynamic sales team. In this role, you will play a crucial part in driving our business forward by generating leads, setting appointments, and building relationships over the phone. If you thrive in a fast-paced environment, are unafraid of rejection, and have a passion for engaging with potential clients, we want to hear from you! Key Responsibilities: Make a high volume of outbound calls daily to architects, designers, contractors, and project managers. Identify potential leads and gather key project information, including Project Name, Size, Estimated Product Need Date, and Number of Restrooms Required. Engage prospects using effective communication techniques and a consultative sales approach. Introduce The Splash Lab's products and solutions, highlighting their value and benefits. Qualify leads and schedule solution design review meetings when applicable. Follow up on leads generated from marketing campaigns and trade shows. Maintain detailed records of calls, leads, and sales activities in CRM software. Consistently achieve and exceed call volume and appointment-setting targets. Provide feedback to the sales and marketing teams on call outcomes and market insights. What We're Looking For: Proven experience in a high-volume telemarketing or cold-calling sales role. Excellent verbal communication skills with a confident phone presence. Strong persuasion and negotiation skills. Ability to handle rejection with a positive attitude and maintain motivation. Experience in the construction, design, or commercial restroom industry is a plus. Highly organized and able to manage multiple tasks efficiently. Familiarity with CRM software and lead generation tools is preferred. Self-starter with a proactive and resilient approach to sales. What We Offer: Competitive salary with performance-based incentives. Opportunities for growth and development within a dynamic team. A supportive and collaborative work environment. Access to training and resources to enhance your telemarketing skills. The chance to contribute to impactful and design-driven commercial projects. How to Apply: If you are ready to bring your telemarketing prowess to The Splash Lab and make an impact, please submit your resume. Please email a loom video to **************************** answering the following questions and why you see yourself being the perfect fit for this role: Can you walk me through your experience in telemarketing or sales? How would you introduce The Splash Lab and its value to a potential client who may not be familiar with our brand? How do you engage a prospect who may not initially see value in the conversation, whether it's an architect, contractor, or facility manager? Can you describe a time when you had to educate a prospect about a technical product or solution over the phone? How did you ensure they understood its value? How do you handle follow-ups with prospects who express interest but don't commit right away?

Fulfil operational and logistics related tasks in association with the wholesale sales order process at POP MART. The Specialist will work with POP MART Wholesale Sales Managers to help with the order and shipping flow of all wholesale accounts in POP MART North America. Main Responsibilities: Pull and send inventory reports Weekly emails to accounts with order list Sales orders management Receive orders from accounts and enter all sales orders into system Create carton markings and ship labels based on key accounts vendor guides Work with merchandising team to reserve inventory Book and route shipments Utilize customers preferred freight carriers and coordinate shipments with our warehouses Communicate with small accounts Sending inventory and order lists, providing key documents, issues, etc. Data analysis to support wholesale business growth Monthly market visit and support key accounts meeting materials preparation

FLSA Classification: Exempt Position Status: Full Time, onsite Pay Range: $68,640 - $100,000 This position is primarily responsible for supporting and managing cooperative partners by providing technical training and on-site repair support. Up to 50% travel required. Essential Functions All essential duties are able to perform with or without reasonable accommodation to all individuals with or without disability. • Provide technical assistance for agriculture products through emails, phone calls and other possible means provided by the company • Provide professional repair training for Agriculture dealers • Be familiar with DJI after-sales policies and thoroughly inform the dealers about the policy • Execute on-site support for dealer repair, make sure dealers provide good service to end users • Customer visit (up to 50% travel) • Perform other job-related duties as assigned Qualifications Education • Bachelor degree in engineering or agriculture science; or one to two years related experience (sales, business development or farming related experience preferred) and/or training; or equivalent combination of education and experience. Experience • Agriculture related experience preferred Knowledge • Office knowledge required; Skills • Repair and troubleshooting skills • Strong learning ability • Bilingual in English and Chinese is a must • Willing to attend meeting at night time due to the time difference

The SAP Business Specialist is responsible for the collection, statistical analysis and visualization of production data to support the manufacturing team in increasing process performance, robustness and efficiency. The Specialist will identify and apply appropriate analytical techniques to gather data, identify areas of improvement and recommend necessary process controls or other actions to increase process efficiency. They will be working as an individual contributor while reporting to the production department and coordinating with other involved functional areas as well as other sites if necessary. The Specialist will work as the key user of SAP for Production and Production related activities. The Specialist will have a significant impact on manufacturing strategies and in the assessment of the product portfolio. What You Will Do Analyzing selected manufacturing processes, identifying and applying appropriate analytical techniques to gather data, identify areas of improvement, and recommending necessary process controls or other actions to increase process efficiency Carrying out major assignments in conducting the operations of the business Performing work that affects business operations to a substantial degree even if only related to a segment of the business Involvement in planning long-term or short-term business objectives Investigating and resolving matters of significance on behalf of management Generate Key Performance Indicators to provide a focus for strategic and operational improvements and creates the analytical basis for decision making and help focus attention on what matters most Managing multiple time sensitive projects to deliver targeted outcomes Organizing departmental efforts to identify, prioritize, and assess the impact of process parameters of ongoing manufacturing Leading efforts to develop standard data acquisition processes that can be applied to all projects Training other team members to perform data analysis Identifying causes of variability in multi-stage production processes Summarizing analytical results and to effectively communicate recommendations to management Utilizing process maps to illustrate manufacturing processes flow Defining quality metrics to illustrate the impact of process improvement to customers Utilizing trend analysis to identify opportunities for improvement in manufacturing processes Coordinate closely with department directors and managers responsible for executing studies Present findings to stakeholders using PowerPoint, graphs, charts, etc… Ensuring procedures are in full compliance with regulatory requirements Supporting company-wide regulatory compliance through compilation of required data to prepare reports for customers and agencies Participating in FMEA teams to define process risks Supporting Manufacturing departments to draft and review MBPRs, SOPs, deviations, investigations, and other technical documents Tracking CAPAs related to the manufacturing department to ensure that commitments are met within established timelines Working with the Production team to ensure the production department is in full compliance with the Bachem Quality Management system Ensuring all work performed is in compliance with cGMP guidelines Maintaining communication with managers, cross-functional teams, and staff Report to department leadership on process performance of ongoing manufacturing projects Qualifications Bachelor's Degree in Business Administration, Computer Science, Information Systems, Management Information Systems, or related field Minimum four years SAP experience Previous manufacturing experience, preferably in the pharmaceutical industry Exposure to reporting tools such as Hyperion/Brio or other higher levels of statistical software Experience working in a cGMP environment (preferred) Experience with statistical analysis applied to pharmaceutical manufacturing (preferred) Knowledge of SAP transactions and troubleshooting Excellent verbal, written communication and presentation skills. Excellent organizational skills Detail oriented with the ability to troubleshoot and resolve technical and analytical problems. Strong understanding of interdependencies with cross-functional stakeholders and business implications of decisions Positive and determined attitude with the ability to communicate in a proactive and solution-focused manner; keep management informed of potential issues Ability to work independently and manage one's time Base Salary Range: $65,600 - $109,670 Placement of new hires in this wage range is based on several factors including education, skill sets, experience, and training. Total Rewards We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days. Corporate Social Responsibility Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees' environmental awareness. EcoVadis has awarded Bachem Platinum Medal status in their assessment of Bachem. Bachem Americas is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status

Fine Jewelry Buyer We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. Today, we are the most trusted buyers of diamonds, fine jewelry and luxury watches on the planet. We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. What You'll Do Meet with clients, evaluate jewelry items for purchase both virtually and in-person. Build and cultivate a seller community in your location. Manage a schedule of physical and virtual appointments. Use your trust-building skills to make offers to clients to purchase their jewelry. Take part in ongoing training with the buying team on new and existing trends. Follow up with clients to produce results gaining insight into client experience through various proprietary software programs. Manage inventory entries and shipments for the purchased product. Report purchase activity to municipal authorities. Who You Are Strategic thinker, capable of conceptualizing, developing and articulating strategic vision and influencing an organization to move toward that vision Proven track record of delivering results in a dynamic, high-growth environment Drives toward goals, takes initiative A strong, and kind communicator with professional direct verbal & written skills Ability to work cross functionally with different teams and company stakeholders Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support What You Have Ability to participate and complete a three-month training period in New York City. Completed coursework from the GIA or other relevant trade associations; GG certification preferred. Experience in the luxury goods industry and interfacing with clients in-person required. Excellent interpersonal skills with the ability to cultivate good working relationships both internally and externally. Strong analytical and organizational skills with knowledge of Microsoft Office and other relevant applications. What We'll Give You A supportive, inclusive culture in an organization that values your contributions Opportunities for personal and professional growth through work experience and mentorship An attractive and equitable compensation package, including salary, performance based bonus, and stock options A robust benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more