Specialist Jobs in Monroe, NC

Ocean Customer Management Specialist At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Responsibilities What will you enjoy doing (duties/tasks): Act in a manner which increases Customer satisfaction and loyalty, maximizes shipment profitability and decreases operating expenses Manage regular market updates and immediate support on market disruptions Responsible for getting customer approval for accessorial charges in real time. Explore upsell opportunities with the Shipper / customers (involve Sales Team - as applicable) Ensure that ocean export rate cards are filed with the FMC once the customer approves the rate card (if applicable). Explore new business opportunities with existing SME customers (e.g. new trade lanes or LCL business) Confirm all ocean freight rates are up to date before processing and obtain approval from customer or our destination offices. Creating offer and pricing for solutions covering ocean freight services for current Customers through internal pricing and trade channels Administrative activity of delivering quotations to potential and current Customers Follow-up with potential and current Customers about quotations made Request involvement of Sales Team for additional follow-up actions on quotations made Maintain information and new business opportunities in Schenker's CRM tool (SalesCloud) for relevant accounts for visibility purposes Comply with internal requirements and KPIs defined for the CRM tool (SalesCloud) Support new customer onboarding process Update, maintain & execute customer SOP's / guidelines Support and attend occasional customer visits and QBR's as required / directed by local Management Actively participate in growth efforts planned by the Sales organization for specific market opportunities and focus area Collaborate with various Trade Operating Centers to ensure shipments are booked, monitored, and scheduled for timely pickup profitability level as planned. Promptly respond to customer's emails, calls, inquiries on timely fashion Proactively update customers on pending issues/concerns/inquiries Participate in necessary trainings on skills/product knowledge/market updates/system and process updates Identifies and acts on opportunities to increase revenue by offering additional services or forwarding potential sales leads. Assist with AR/billing issues for assigned accounts by working with TOC/billing team for resolutions Ensure valid quotations are in place Continuously obtain adequate shipping volume forecast information from Shipper and relay information to Operations Team and Destination Office Measure Award vs Actual volume and understand the deviations Generate operational reporting for Customer - as applicable Ensure compliance with Customer specific KPI's - as applicable Ensure sustainable retention and growth of existing SME customers in terms of volumes in line with annual targets set Provide alert for potential new business / or any existing business in jeopardy to management internally Resolution of formal customers claims and informal complaints Steer and organize sales activities for assigned, existing 'SME' accounts (as assigned by local Management) Initiate credit check for Shipper/Customer and follow up on credit issues with Finance Team Export only: Handle continuous pre-shipment status follow-up with shipper and inform Destination office - as applicable Qualify booking request details against customer service agreement and current market conditions Request and receive pickup instructions from Shipper and relay to Operations Team Capture Shipper's booking request in TMS (TANGO) for file creation Facilitate communication between Customer and Export Customs Team - as applicable Receive and/or upload relevant Customer documents to digital archive (ODM) Import only: Receive customer booking and qualify booking request details against customer service agreement and current market conditions Approve booking to origin office, provide correction instructions to booking as necessary Facilitate communication between Customer, Shipper and Origin Export Team - as applicable Handle continuous pre-shipment status through follow-up with origin office Qualifications What you need to succeed (Qualifications, experience, skills, attributes) Details/Specification/Explanation of the role specific skills: Technical Skills (Hard Skills) Knowledgeable in freight forwarding, both operationally and in customer service (Industry expert) Excellent oral and written communication and language skills, must be able to do personal phone and video calls with customer (communication skills) Digital awareness and capability to apply modern multi-channel customer service (Digital + Media skills) Apply standardized practices and carry out customer's specific requirements noted in the customer's SOP (Organizational skills) Ability to monitor business and analyze processes with data tools for continuous improvement (Analytical skills) Able to align company business goals with client's goal for retention and growth (development skills) Tango TMS knowledge is preferred Salescloud CRM system knowledge would be a bonus (System advantages) Interpersonal Skills (Soft Skills) Professional conduct and strong work ethic at all time (Professionalism) Positive personality with a high level of empathy, good listener and helper mentality (Personality) Must be able to adopt to changing situations and provide a flexible customer service (Flexibility/ Adaptability) Critical thinking and problem solving to drive solutions (Solution focused) Strong interpersonal and collaborative skills to work in team environment (Teamwork) We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Why You'll Love DB Schenker Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement. Career Advancement. We're strong believers in continual training and development for our people. After all, your success is our success Your Safety is important to us, so we will provide protective gear Health Advocacy support for you and your family Employee discounts 401(k) option

Specialized Recruiting Group-Charlotte is looking for a Construction Operations Support Specialist. Our client offers an exceptional culture, plenty of room for growth and a sustainable business. Take a look below: JOB RESPONSIBILITIES: • Serve as the primary point of contact for front desk calls for internal and external communication. • Ability to address operational issues and concerns in a timely fashion. • Work with various municipalities to coordinate inspections. • Possess critical thinking skills and learn new processes. • Answer phone calls, greet visitors, and provide information. • Receives mail, documents, packages, and courier delivers and distributes items. • Schedule and manage appointments, services, locates and other field related services. • Assist in monitoring various builder portals for appropriate documentation. • Maintain office files, records, and activity logs. • Perform routine data entry tasks accurately. • Collect and processes client VPOs/EPOs as needed. • Address client inquiries and concerns professionally. • Handle office equipment, supplies, and document pickups. EDUCATION, EXPERIENCE AND TRAINING: • High school graduation or other equivalent (i.e., GED, college, technical or trade school transcript, foreign equivalency, etc.). • Fluent in Spanish, preferred, not required. • Strong computer skills (MS Office Suite). • Construction experience preferred, but not required. • Sage Field Operations (SFO) experience preferred but not required. • Previous administrative experience preferred but not required. STANDARDS OF PERFORMANCE: • High-level attention to detail to ensure accuracy of data. • Act independently and originate new approaches to problems. • Maintain initiative to preserve the flow of work. • Work under stress with commitment to deadlines. • Sustain interpersonal relationships, which encourage openness, candor, and trust, both internally and externally. • Complete tasks in an accurate and timely manner. • Maintain Company information in a confidential manner.

Have you ever been part of a community or visited a community where you felt like you belonged? You felt heard, seen, and appreciated for who you are and the uniqueness you bring to the community. The people were warm and inviting. Everyone was willing to help everyone. There were challenges, but collectively that community was always able to overcome them. You always felt respected, safe, and protected. The community environment created happiness every time you entered it. Imagine being a part of this community experience every day. Now make it your reality and come join our Keystone team. Our company was started with the intent of changing the world, one world at a time. Let us change your world. We work hard AND we Play hard. We surround you with the BEST people. We provide you with the BEST benefits. AND you even get your birthday as a paid day off. Let us help Change Your world. Job Summary The Call Center Specialist (Floater) acts as the facilities contact for answering Facilities Service, Custodial and maintenance-related calls supporting and responding to internal and external customer needs in the airport terminal, hangar, and other airline support facilities operation and services. Call Center Specialist (Floater) works onsite and takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and ensuring helpful timely response to their issues. As a Call Center Specialist (Floater), you must be available to cover first-shift assignments as needed, including filling in for a team members on PTO, call-offs, or other absences. Location: Charlotte-Douglas International Airport Shift: 10:30am-6:30 pm (Tuesday- Saturday) ( PTO/ Call-off coverage flex ) Pay rate: $19.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Essential Job Duties And Responsibilities Answer calls, document, and process service requests from a variety of geographically dispersed facilities in United States Process incoming customer and client emails accurately and timely fashion Initiate work order(s) through the client work order system for calls that come into the call center accurately and timely fashion Ensure all service requests are routed and assigned to specified provider within the set client guidelines including urgent and emergency work orders Follow up and complete all work as per established call center guidelines Coordinate and follow up the resolution of customer issues Manage established client driven performance indicators and service levels Meet all daily and monthly productivity measures Monitor telephony queue time to maximize productivity Adhere to all Communication Center specified and client driven standards for daily work order processes Proficiency with Telecom system including logging in and out, and correct usage of aux codes Calm and professional handling of emergency situations by following approved channels including notification of appropriate personnel until resolution Participate in collaboration teams and support the adoption of new tools and technologies Perform other work-related duties as assigned Supervisory Responsibilities/Level Of Supervision This position has no supervisory responsibilities Receives specific direction as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals Ability to work with minimal supervision ATTRIBUTES FOR SUCCESS Willing to go above and beyond Takes pride in their appearance High level of professionalism Ability to work in a fast-paced environment and perform well under pressure Adaptable Positive attitude Willingness to share knowledge with team members, supervisors, and customer Self-discipline Reliable Knowledge, Skills, And Education Strong customer service skills Excellent communication skills Strong problem-solving skills Ability to effectively prioritize tasks Detail oriented HS Diploma or Equivalent At least one year prior related work and customer service experience in a call center environment Excellent interpersonal skills demonstrated Ability to work individually or within a team environment Able to work in a group and share information Strong professional telephone and email etiquette Strong verbal and written skills Excellent typing and data entry skills Computer Competency, Microsoft Office, Outlook Mail, Case Management Tools Clerical and Organizational Skills to handle multiple tasks simultaneously with an attention to detail Independent judgment in coordinating and prioritizing diverse activities/tasks Strong data analytical abilities Demonstrated ability to learn new skills and apply the knowledge Cheerful, calm, even tempered, and motivated demeanor Flexibility with work schedules to ensure coverage Dependable and punctual to all established working hours along with department, project, or department meetings Ability to follow specific processes, policies and deadlines; this includes department, corporate, and client policies Flexible/ Adaptable with workflow, process updates, and policy changes Working Conditions, Travel, Physical Requirements This is a full-time position, 40 hours per week, with additional hours as needed to address the needs of the customer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/physical requirements of the job. Additional requirements are as follows: Ability to stand for long periods Ability to walk on level, uneven and slippery surfaces Ability to frequently reach, twist, turn, kneel, bend, squat and stoop Ability to operate office equipment, computer and tools Correctable vision and hearing Ability to walk long distances within the airport Ability to regularly lift, drag, carry and push equipment, tools and supplies up to 75 pounds Ability to climb ladders Ability to function in high-pressure situations Ability to drive a vehicle Exposure to mechanical, electrical and noise hazards Exposure to inclement weather conditions Other Requirements Pass a Keystone Management, LLC background check Pass Drug Screening 2 Years of Call Center Experience Pass the Charlotte-Douglas International Airport SIDA badge and drivers test within two (2) tries Pass a Federal Aviation Administration background check Pass a driving history check Possess a current driving license 1st shift; flexible for PTO/call-off coverage as floater Powered by JazzHR ts DIA84kzq

The U.S. Trade Compliance Customs Specialist is responsible for global customs compliance and security programs and performing regional specific Trade Compliance functions. The Trade Compliance Specialist works with internal departments to support the global compliance goals and drives towards a leading edge compliance program. RESPONSIBILITIES: Assist Customs Manager with development and implementation of corporate global customs compliance and security programs to ensure compliance with international customs regulations, operating policies, procedures, and internal/external controls. Research, analyze, assign and maintain global import/export Harmonized Tariff Schedule classifications and ECCN numbers, country of origin, and value information while ensuring support documentation is maintained for record keeping purposes. Participate in Internal/External Customs Compliance Assessments, Customs, Logistics, Financial, and Security audits and special projects as assigned. Interface with various customs agencies, other government departments, customs brokers, consultants, and logistics service providers to ensure proper declarations and data is provided. Conduct day-to-day risk assessments and periodic internal audits monitoring transactions both self cleared and broker cleared identifying broker, supplier and plant compliance issues and discrepancies and ensuring appropriate follow-up. Manage and maintain an organized recordkeeping system for import transactions, export transactions, Free Trade Agreements, Drawbacks and other programs according the importing country's recordkeeping requirements. Act as operation back-up to produce the required international documentation for exports and provide support to the customs coordinators. Manage and maintain the origination process and records for Manufacturer's Affidavits, NAFTA and other Trade Agreements, Certificates of Origins, etc. Develop and deliver to Company personnel import/export compliance awareness training regarding customs regulations, policies, procedures and internal/external controls required to ensure fast and efficient release of imports while remaining compliant. REQUIREMENTS: Degree in Supply Chain, Business Administration, Finance or related, or equivalent work experience. Minimum of 4 years of analytical customs operation experience. Experience in manufacturing environment. Strong understanding of US and international import/export transactions. Strong technical knowledge of Trade Agreements (NAFTA, FTA, etc.) and International Customs legislation, compliance and security practices. Solid written and oral communication and presentation skills. Proficient with Microsoft Suite of products and ERP systems.

Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we're blending technology and real-world expertise to empower businesses across the U.S. like never before. We believe small businesses are the backbone of our economy. That's why we're on a mission to provide them with tools, strategies and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably, without the hassle. The Olly Olly platform complements our hands-on service perfectly: it's no-nonsense, easy-to-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow and maximize revenue with minimal effort, so they can reclaim their time to focus on what they do best. 🌎 Our Vision We aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly. Our journey began as an agency and we've already helped thousands of clients succeed. Now, we're embracing an exciting new chapter: becoming a SaaS-first company. By combining hard-earned human expertise with AI and automation, we're creating affordable solutions that give business owners peace of mind while driving measurable success. 🫵 Why We Need You As a Client Onboarding Specialist, you'll be the first point of contact for newly onboarded clients at Olly Olly. You'll manage website building projects for small business clients, collaborating with a close-knit team of creatives, strategists, and tech specialists. Success in this role means laying a strong foundation for the client's entire journey with us. It's all about setting them up for long-term success! 🚀 The Impact You'll Have Onboarding Management: Coordinate multiple website building projects for clients. Conduct intake calls to understand branding, marketing goals, and unique value propositions. Maintain detailed project documentation in internal systems (notes, status reports, feedback, and approvals). Assign tasks across departments (SEO, Copywriting, Graphic Design, Development). Review websites independently and with clients before launching. Ensure smooth transitions by scheduling go-lives and introducing clients to Account Managers. Drive innovation and service development with cross-functional teams. Client Relations: Maintain regular client communication via phone and email to ensure timely delivery and manage expectations. Provide best-in-class customer service and gather feedback to improve client experience and satisfaction. ✅ What We Really Need From You 3+ years in a customer success or similar role Familiarity with digital marketing products and services Ability to build and nurture collaborative partnerships with clients and internal teams Strong organizational skills with the ability to handle competing priorities ➕ What Would Be Big Pluses Bachelor's Degree or equivalent combination of education, training, and experience. Experience with Google Suite (Gmail, Calendar, Sheets, Meet, etc.) 🌟 What You'll Love About Working at Olly Olly Starting $45,000 base salary + monthly bonus based on performance Hybrid Environment: Perfect blend between in-office collaboration & WFH Schedule: Monday to Friday, 8AM-5PM EST Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mental Health & Wellness plans Growth-oriented culture: Join an inclusive, international and innovative team where your contributions make a tangible difference. 💡 Why Choose Us? Join us during this pivotal transition as we transform from an agency to a human-centric SaaS provider. Your ideas, strategies and solutions will directly impact the success of small businesses. And our own growth! Let's shape the future of small business growth together! Apply now to join a team that's as committed as they are supportive of each other. 🌈 Diversity and Inclusion at Olly Olly At Olly Olly, we celebrate differences in background, culture, abilities and perspectives because diversity drives innovation and creativity. Your voice matters here, it really does! And your unique perspective will help us shape the future of small business growth.

Join Our Team and Make a Difference in Radiology! Are you passionate about radiology and looking for an exciting opportunity to advance your career? We are seeking a dedicated and detail-oriented Imaging Workflow Specialist/ATC to join our dynamic team. If you thrive in a fast-paced environment and have excellent communication skills, we want to hear from you! SCHEDULE: Mon through Sunday 12pm-12am-One week on this schedule, followed by two weeks off; holiday coverage is required What You'll Do: Coordinate and Distribute Workflow: Manage subspecialty Teleradiology workflow, ensuring efficient distribution and coordination. Monitor Systems: Keep an eye on PACS and RightFax for incoming requests, monitor turnaround times (TATs), delays, and stat exams. Process Second Reads: Facilitate effective communication with radiologists and Teleradiology locations to meet service standards. Report Management: Ensure timely completion and distribution of reports via PACS, RightFax, and Telerad tools. IT Issue Resolution: Identify and resolve IT issues, correct exceptions/errors with exams, and merge/link patient information in PACS. Backup Processes: Collaborate with radiologists on backup processes for work distribution. Adapt and Grow: Apply Operations Committee directives and continuously develop job responsibilities as system needs evolve. What We Need: Education: Associate degree required; equivalent work experience may be considered. Experience: 1-year radiology experience preferred. Skills: Excellent communication, multi-tasking, and critical thinking skills. Attention to Detail: Strong organizational skills and ability to work quickly and accurately. Flexibility: Must be dependable and flexible with work schedule to meet clinical demands. Technical Knowledge: Basic understanding of medical terminology, PACS processes, and proficiency in Microsoft Excel. Team Player: Ability to work independently and collaboratively within multiple systems.

Embark on a cutting-edge journey by joining our world-leading team as a Cyber Operations Specialist. Your prowess in cybersecurity will take center stage in safeguarding vital information and ensuring the security of our nation. Become a key player in fortifying our digital assets and upholding the confidentiality of sensitive information. In this role, you will be at the forefront of detecting and preventing cyber threats, implementing advanced security measures, and collaborating with a highly skilled team across diverse systems to ensure the organization achieves its mission with unparalleled technological prowess. Requirements: Attend a 55-week paid training program to gain skills and certifications in computer systems, network security, network traffic analysis, digital forensics, network security devices, communication network operations, and cyber operations. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity vacation. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and Raytheon. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Cyber Defense Analyst. About Our Organization: The U.S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Full and Part Time Positions. ***Click apply for an Interview***

Who We Are and What We Do For more than 25 years Ethico has provided a suite of corporate integrity products that help companies manage risk and reinforce their healthy cultures. From whistleblower and case management software that saves time, to employee screening and monitoring services that actually work, and e-learning that improves engagement -- we focus on service and the human element in all we do in order to Make the World a Better Workplace. In building this mission, we provide HR, ethics and compliance solutions that serve over 8,000,000 employees in 100+ countries through the highly-trained, caring, and compliance-minded professionals in many of the world's largest, and well-known organizations who rely on our software and services. We have helped E&C leaders investigate nearly 10 million reports, offering employees the industry's leading-edge tools to report unethical or illegal behavior free from retaliation. Your Role at Ethico Ethico's Hotline Risk Specialists (RS) are responsible for responding to and documenting the concerns of employees around the world who call to report anything from management complaints, harassment claims, potential compliance violations, to issues regarding benefits and pay. The RS will guide callers through the interview process while documenting their concerns in concise, and technical format, and ensuring all client directives are followed. This work is challenging and the training intensive, However the experience is extremely rewarding. You must be focused, disciplined, and keep the commitments you make. This is serious work; you'll be joining a dedicated team that works together to ensure that employees all over the world are able to thrive, are protected, and can make a difference in their workplace. All new hires must successfully complete training (classes, shadowing, and on-the-job) and demonstrate proficiency in the material to progress through the incubation period. Responsibilities include but are not limited to: Answering calls, delivering the proper greeting, following client directives, and asking all critical questions to deliver a thorough yet succinct report of the issue - while maintaining good judgment and strict confidentiality to ensure a caller's needs are met and the report is focused on key information Documents all calls answered in accordance with Ethico's policies and procedures; maintains accurate demographic and other statistical information according to Ethico's policies and procedures, as well as in compliance with client contracts Guide callers through the interview process according to frequently reviewed standards and procedures, and refine complex statements and notes into simple, thorough, organized, actionable reports Document all relevant client calls in our case management system. Calls should be documented in a clear, concise, and accurate format Meet performance goals set with a Hotline supervisor, operations manager, or Director of Hotline Operations and tailored to your development path including: report quality (grammar, content, form), call handling, productivity, and adherence to directives Determine severity level of reports taken using detailed information gathered during calls, directives, and/or company protocols Contact client coordinators when needed, as to brief them on severity situations and/or at the direction of a Hotline supervisor, operations manager, Director of Hotline Operations, or Quality Analyst Answer incoming overflow calls live, triaging them and placing them in a holding queue as necessary Assist in the training and development of new employees Adhere to schedule flexibility to support 24/7 operations with changing shift, coverage, and other needs All other duties as assigned Experience you'll need to succeed in your role at Ethico Associate's/Bachelor's Degree (preferred), or two years equivalent related work experience, or Equivalent combination of education (e.g., high school diploma/GED) and experience (e.g., hotline setting, phone support role). Proficiency in technical writing and/or the ability to type a minimum of 45 WPM (words per minute) on a computer Excellent communication and interpersonal skills (verbal and written) are required Proficiency in Microsoft Office Suite with the ability to learn our programs and tools. Knowledge of customer service principles and practices Strong problem-solving and analytical skills with great attention to detail Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; as well as provide effective response while in a demanding situation Ability to maintain personal and professional boundaries with callers and represent the interests of the Ethico and it's clients Ability to work well in a team environment Align with our purpose, vision, mission, and core values WHY JOIN THE ETHICO TEAM People first company culture and family atmosphere Company paid Medical, Dental, and Vision Company funded HSA, if enrolled in HDHP 401(k) with company match up to 4% STD, LTD, and ADD Company paid Life Insurance PTO Flexible Working Environment available for some positions Annual profit-sharing bonus Paid Maternity/Paternity leave And much more! Shift: • 8 hour shift • Day shift • Evening shift • Night shift Language: • English • Spanish (Preferred) • Portuguese (Preferred) PROCESS Prescreen with the People Team (30 Minutes) Wonderlic Assesment (60 Minutes) Interview with the Hiring manager (60 Minutes) Panel Interview (60 Minutes) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status. Women and underrepresented minorities continue to be underrepresented in our workplaces. The diversification of applicant pools constitutes an important step for broadening the participation of women and URM in the workforce. Research shows that women and people of color disproportionately do not apply for jobs where they do not meet 100% of the "requirements." If you think you can do this job, we encourage you to apply. Ethico is committed to breaking structural barriers to entry and career progress, and driving fair hiring practices in our workplace.

A leading investment management firm is seeking a Product Specialist Associate to join the firm. This individual will support the firm's capital-raising efforts, investor communications, and product development initiatives across various alternative asset classes. The role involves close collaboration with investment, distribution, and marketing teams to provide strategic insights and technical expertise on the firm's investment products. Key Responsibilities Serve as a subject matter expert on the firm's investment products, strategies, and market positioning. Support fundraising efforts by developing compelling investor presentations, pitch materials, and fund commentary. Conduct research and analysis on market trends, competitive positioning, and portfolio performance. Partner with the investment team to translate complex strategies into digestible content for investors. Assist in responding to due diligence requests, RFPs, and investor inquiries. Contribute to new product development by assessing market demand and competitive landscape. Collaborate with distribution teams to develop targeted client engagement strategies. Qualifications 2+ years of experience in investment management, private markets, investor relations, or a related field. Strong understanding of private equity, private credit, real estate, and alternative investment strategies. Exceptional analytical and communication skills, with the ability to articulate complex investment concepts clearly. Proficiency in financial modeling and performance analysis is a plus. Experience with investor reporting tools and CRM systems preferred. Bachelor's degree in finance, economics, or a related field; CFA or CAIA designation (or progress toward) is a plus.

Kickstart Your Career in Financial Services! Are you a recent college graduate eager to break into the financial services industry? A leading financial services company is offering an exciting opportunity for a Transition Support Specialist to join their team! This entry-level role provides hands-on experience in client communications, operational transitions, and institutional conversions-perfect for someone looking to build a strong foundation in the industry. What You'll Do: 🔹 Support key client communication initiatives, including mailings for institutional conversions (e.g., Negative Consent Letters, Repapering). 🔹 Coordinate with print vendors and internal teams to ensure smooth transition processes. 🔹 Review and approve mailing components, including letters, inserts, and data files. 🔹 Track and manage undeliverable communications to ensure client engagement. 🔹 Submit and manage document requests for conversion and de-conversion projects. 🔹 Oversee work requests related to department projects and regulatory requirements. 🔹 Act as a central point of contact for workflow coordination, approvals, and issue resolution. What You Bring: Bachelor's degree required (Finance, Business, Communications, or related field preferred). Strong organizational skills and ability to multitask in a fast-paced environment. Sharp attention to detail and problem-solving mindset. Excellent communication skills for working with vendors and internal teams. Interest in financial services-experience in client communications or document processing is a plus! Familiarity with financial software systems (not required but a bonus!). Why Join Us? This is an amazing opportunity to launch your career in financial services with a company that values growth and development. You'll gain real-world experience, work alongside industry professionals, and contribute to high-impact projects.

We're looking for an enthusiastic and driven Product Specialist to join our dynamic team! You will be working with architects, mechanical and HVAC contractors, building owners and condo associations to provide solutions for a variety of residential and commercial construction projects. If you're excited to work with cutting-edge products and have a keen eye for market trends, this could be the perfect role for you! Key Responsibilities: Conduct in-depth market research, including surveys, desktop research, emails, and calls to analyze trends. Build and maintain strong relationships with customers and provide excellent customer service by resolving product-related issues and addressing queries promptly and professionally. Lead product demonstrations and training sessions for clients, owners, design firms, engineering teams, and staff. Collaborate with design and engineering teams to strategize and plan for product releases and events. Stay updated on new product offerings and assist with planning and promoting new launches. Identify and explore new market opportunities to drive growth. Attend workshops, sales, and marketing refresher courses to enhance your expertise. Qualifications: Minimum of 2 years of experience in a customer-facing role. Strong customer service and interpersonal skills with the ability to effectively communicate both verbally and in writing. Excellent analytical and problem-solving abilities. Strong attention to detail and organizational skills. Ability to thrive in a fast-paced environment and work well within a team. Can-do attitude with a focus on being a team player. Must be able to lift a minimum of 20 lbs. Must be willing and able to drive to our warehouse in Gastonia when needed. What We Offer: A collaborative and energetic team environment. Opportunities for personal and professional growth. A chance to work with exciting, cutting-edge products. If you are eager to contribute to a great team, passionate about product knowledge, and excited to inspire others, we would love to hear from you!

Title: ServiceNow CMDB Specialist We are seeking a highly skilled ServiceNow CMDB Engineer with expertise in ServiceNow Core to manage and enhance our Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB to ensure accurate and reliable asset and configuration data. Key Responsibilities: CMDB Management: Develop, maintain, and enhance the ServiceNow Configuration Management Database (CMDB) to ensure accuracy, completeness, and compliance with ITSM best practices. Discovery & Integration: Configure and manage ServiceNow Discovery, Integrations, and Import Sets to automate asset and configuration item (CI) updates. Service Mapping: Design and implement Service Mapping strategies to provide accurate service relationships and dependencies. Data Governance: Establish CMDB governance policies, data quality controls, reconciliation, and normalization processes. Incident & Change Management Support: Ensure CMDB data supports Incident, Change, and Problem Management workflows effectively. Custom Development: Configure ServiceNow Core Modules (ITSM, ITOM, ITAM) and develop custom scripts, business rules, and workflows. Stakeholder Collaboration: Work closely with IT teams, system owners, and business units to ensure CMDB aligns with organizational needs. Compliance & Auditing: Implement compliance checks, audits, and reporting dashboards for monitoring data integrity. Performance Optimization: Optimize CMDB performance by maintaining efficient data structures, automation, and integrations. Required Skills & Qualifications: Experience: 5+ years of hands-on experience with ServiceNow CMDB and ServiceNow Core Modules (ITSM, ITOM, ITAM). Technical Expertise: Proficiency in ServiceNow scripting (JavaScript, Glide API), Business Rules, UI Policies, Workflows, and ACLs. Discovery & Service Mapping: Strong experience with ServiceNow Discovery, MID Servers, and Service Mapping. Integrations: Experience integrating ServiceNow with external tools using REST, SOAP APIs, and Web Services. Data Management: Strong understanding of CI Classes, CI Relationships, CMDB Health, Normalization, and Data Reconciliation. ITSM/ITIL Knowledge: Familiarity with ITIL best practices related to Configuration, Change, and Incident Management. Reporting & Dashboards: Ability to create CMDB reports, dashboards, and data analytics for tracking compliance and trends. Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) - CMDB, ITSM, or ITOM ITIL v4 Foundation Preferred Skills: Experience with Service Graph Connectors for external data ingestion. Knowledge of Cloud CMDB integration (AWS, Azure, GCP). Hands-on experience with Performance Analytics & CMDB Query Builder **Euclid Innovations is an Equal Opportunity Employer We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. At Euclid Innovations, we embrace individuals of all abilities and strive to ensure that our hiring and interview processes are accessible and accommodating to meet the needs of all applicants

Role: DataPower Specialist Skill: IBM Data Power Experience: +10 years Job Type: Full Time We at Coforge are hiring for a DataPower Specialist with the following skills: Understanding of DataPower services like multi-protocol gateways, web service proxies, firewalls. Experience in managing DP Configurations using Sub Version or any other version control tool. Experience in building access control solution using JWT, OAuth features in DataPower. Must have experience IBM WebSphere DataPower. API Management expertise is MUST. Must have experience in OAuth2.0, SAML and SSO. Must have experience in API Management in implement REST API, SOAP APIs, Plans, Security Policies.

Operations Specialist Industry: Financial Services We are seeking a highly organized and detail-oriented Operations Specialist to join our team in our Belmont office location. This position plays a critical role in supporting Belmont Capital's operations by opening new accounts, facilitating in-force service requests, and working closely with the lead advisor on the Diamond Team. The ideal candidate will have experience in financial services operations, strong problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: Assist in opening new client accounts, ensuring all documentation is complete and accurate. Process and manage in-force service requests, including account updates, transfers, and beneficiary changes. Act as a liaison between clients, custodians, and internal teams to ensure seamless account servicing. Collaborate closely with the lead advisor and other team members to enhance operational efficiency. Maintain and update client records in the firm's CRM and other relevant systems. Ensure compliance with regulatory and firm policies in all account-related activities. Support the implementation of process improvements to enhance workflow efficiency. Assist in preparing reports, documentation, and correspondence as needed. Qualifications: Bachelor's degree in business, financial services, or a related field preferred. 3+ years of experience in financial services operations or a similar role. Strong knowledge of financial products, custodians, and account servicing processes. Proficiency in CRM systems and financial software platforms. Excellent attention to detail and organizational skills. Ability to work independently while collaborating with a team. Strong communication and client service skills. Knowledge of regulatory requirements in financial services is a plus. Benefits: Competitive salary based on years of experience. Performance-based incentives. 401k plan with employer contributions. Professional development and training opportunities. A supportive and collaborative work environment. If you are a detail-oriented professional with a passion for operational excellence in financial services, we invite you to apply and become an integral part of our team!

Specialist, Child Care Financial Aid Level I or II Location: Charlotte, NC. First 6 months onsite, then turns to hybrid schedule of 3 days onsite, 2 days remote. Hours: Monday-Friday, 8am - 5pm. Type: Full-Time, Clerical About Us: Child Care Resources Inc. (CCRI) is a private, non-profit child care resource and referral (CCR&R) agency in Charlotte, NC. We are dedicated to ensuring that all children have access to high-quality, affordable early learning and school-age opportunities that enable them to succeed in school and life. Our centers of expertise include Family Information Services, Program and Business Consultation, Financial Aid, and Research and Policy Development. Position Overview: We are seeking a dedicated Specialist for our Child Care Financial Aid department. This role can be filled at Level I or Level II, depending on the candidate's education and experience. The primary purpose of this role is to evaluate and assess needs to determine eligibility for child care financial assistance, and to provide information and referrals for other needed or requested services. Key Responsibilities: Serve as agency intake/case management staff and determine the appropriateness of requests for financial assistance with child care services. Provide information on child care options and assist clients in arranging child care placement in the program of the parent's choice. Educate and assist families in addressing child care issues. Provide families with consumer information and resources available to enable them to achieve self-sufficiency (e.g., tax information, community resources, housing). Certify child care services, place children in appropriate child care situations, issue vouchers, and close child care cases in a timely manner. Use personal transportation for periodic visits to centers, family child care homes, and unregulated providers. Hold conferences with center directors, teachers, and parents as needed. Perform other duties as needed to support the agency's mission and goals. Performance Requirements: Ensure timely and appropriate communications within and external to the organization. Comply with policies of CCRI and the Division of Child Development. Maintain confidentiality and advocate for children and families in support of the agency mission and goals. Qualifications: Level I: Associate's degree in Social Work (or related field). Level II: Bachelor's degree in Social Work (or related field). Ability to read paystubs and calculate income. Knowledge of child development, state and local eligibility regulations for funding and child care services, and child care licensing regulations. Ability to use good judgment in interpreting policies uniformly and fairly. Ability to tolerate different lifestyles, develop effective working relationships, and deal tactfully with clients, peers, and others. Ability to establish good rapport with parents, child care providers, and CCRI staff. Ability to work well under stress and meet deadlines. Adaptability to administrative and policy changes. Good computer skills. Bi-lingual skills are a plus. COVID-19 Policy: CCRI requires all employees to be COVID-19 vaccinated. Why Join Us? At CCRI, you will be part of a passionate team dedicated to making a difference in the lives of children and families. We offer a supportive work environment where your contributions are valued and your professional growth is encouraged. Apply Today! If you are committed to supporting families and ensuring high-quality child care, we invite you to apply for this exciting opportunity.

Job Title: Administrative Specialist Company: Fortune 500 Utility Provider We are seeking a detail-oriented Administrative Specialist to support our Fleet Asset Team in managing vehicle and equipment acquisitions, maintenance coordination, and administrative functions across multiple regions. This role requires a blend of data analytics, invoicing processing, and back-office support to ensure smooth operations within our fleet management team. Key Responsibilities: Work Management & Technician Support Assist fleet technicians and supervisors with vehicle and equipment-related administrative tasks. Process and manage technician timesheets, ensuring accuracy and compliance with policies. Support purchasing and tracking of fleet parts and materials. Administrative & Invoicing Processing Handle invoicing, ensuring accuracy in billing, processing, and reconciliation. Work closely with vendors to manage invoices, licenses, and titles. Process mailroom work, ensuring timely handling and distribution of critical documents. Data Analytics & Reporting Utilize Excel to analyze fleet data, identify trends, and generate reports. Maintain and update records related to vehicle acquisitions, maintenance schedules, and compliance documentation. Collaboration & Process Improvement Coordinate with internal teams and external vendors to streamline processes and improve workflow efficiency. Support back-office functions, ensuring smooth hand-offs and accurate record-keeping. Assist with special projects related to fleet operations as needed. Qualifications: Experience: 2+ years of administrative support experience, preferably in fleet management, utilities, or operations. Technical Skills: Proficiency in Excel (data entry, reporting, basic analysis) and invoicing software. Attention to Detail: Ability to manage and process large volumes of invoices and documentation with accuracy. Communication Skills: Strong ability to work with technicians, supervisors, and vendors. Problem-Solving: Ability to troubleshoot invoicing discrepancies and support operational improvements. This is a great opportunity for someone with a mix of administrative expertise and analytical skills to play a key role in supporting our fleet management operations.

Job Responsibilities • Initiate collaboration across multiple teams to effectively interpret loan documentation for accurate processing of new deals • Own coordination of principal and fee-related closing payments • Maintain accountability for gathering all required documentation prior to deal closing while working with Transaction Coordinators and other partners • Actively manage and prioritize a pipeline of assigned transactions • Govern and reconcile exception reports related to recently closed transactions • Analyze amendments made to existing agreements and/or deal structure characteristics and effectively communicate the changes to account managers • Consistently provide accurate data while maintaining a low quality control error rate Required Qualifications, Capabilities, and Skills • General understanding of Finance and Loan products • Basic understanding of Microsoft Office • Self-motivated with a team-oriented mindset • Strong organizational skills with the ability to effectively prioritize • Ability to foster and maintain professional relationships • Exceptional communication skills Preferred Qualifications, Capabilities, and Skills • Commercial Banking experience • Syndicated Loan experience • LOAN IQ experience

We are looking for a detail-oriented Operations Specialist. This role is crucial in ensuring a seamless technical transition for new employees. If you thrive in a high-volume, fast-paced environment and are excited to be part of something special, we want to hear from you! Responsibilities: ✔️ Process account data efficiently and accurately ✔️ Click “Submit” for data capture accounts and “Radio” for trusted contact requests ✔️ Maintain strong attention to detail in processing and documentation ✔️ Collaborate with internal teams to resolve processing issues Ideal Candidate: ✅ Strong processing capabilities with a keen eye for detail ✅ Comfortable working in a fast-paced, high-volume environment ✅ Growth mindset and willingness to learn ✅ Excited to contribute to a dynamic and evolving initiative This is a unique opportunity to be part of a major transition effort and make a meaningful impact! Interested? Apply now or reach out to learn more. #Hiring #Operations #FinancialServices #FortMillJobs #HybridWork Equal Opportunity Employer: Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.

We are seeking a high energy, motivated and results-driven Inside Sales Specialist to join our dynamic sales team. The ideal candidate will be responsible for making outbound B2B calls to generate leads and build relationships with prospective clients. This role requires strong communication skills, a proactive attitude, and a passion for exceeding sales targets in a fast paced environment. Responsibilities Make high volume outbound calls and emails to identify, qualify, and engage potential business clients. Build and maintain a robust sales pipeline by managing leads and opportunities in the CRM system. Identify the correct decision makers within a given business. Document all pertinent customer information and conversations into CRM system Schedule and coordinate client meetings, site visits or follow-ups as necessary for the Outside Sales team. Present and promote our commercial cleaning services via phone and/or email templates to prospective clients. Achieve or exceed weekly, monthly and quarterly sales targets. Stay informed about industry trends, competitors and market conditions. Qualifications Proven experience in outbound sales, telemarketing, or B2B sales (experience in service industry a plus). 2+ years' experience making 100+ calls/emails per day. Experience working with a CRM tool for follow up. Excellent verbal and written communications skills. Ability to build rapport quickly on the phone and via email. Strong persuasion skills. High school diploma or equivalent required.