Claims Specialist
Specialist Job 48 miles from Ledyard
3+ years of Hospital (HB) claims follow up & denials resolution experience - Commercial, Managed Medicare & Government.
EPIC system knowledge. Minimum years of experience : 2 years
Able to investigate denied or rejected claims and take appropriate actions to resubmit.
Able to submit reconsiderations and appeals.
Knowledge of hospital claims adjudication & denials codes.
Strong knowledge of medical terminology, Revenue codes, CPT/HCPCS codes, and insurance policies.
Knowledge of payor under and over payments.
Strong analytical & research skills.
Knowledge of Microsoft 365 office suite software - especially Excel and Word.
Ability to schedule and prioritize workflow.
Ability to read and interpret complex instructions.
Ability to work independently and manage multiple tasks efficiently.
Ability to spot trends, able to prepare reports by collecting, analyzing, and summarizing information
Call Center Specialist
Specialist Job 48 miles from Ledyard
Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required.
Hybrid schedule, 4 days onsite.
Pay: $19/hr
Responsibilities:
• Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.
• Maintain professionalism and courtesy in all interactions with customers and third parties.
• Transfer calls and connect callers to the correct department or person.
• Perform additional duties as required.
Qualifications:
• Bachelor's degree preferred, not required
• Strong computer skills and technical proficiency.
• High energy and self-motivation to take initiative and follow through.
• Ability to collaborate effectively in a team setting.
• Outstanding written and verbal communication skills.
• Proven ability to manage stressful situations with patience and professionalism.
• Capable of handling a high call volume while meeting time standards and maintaining a professional attitude.
• Dedicated to ongoing improvement and learning in customer service techniques.
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
People Operations Specialist
Specialist Job 40 miles from Ledyard
KLR is ranked as one of the Top 100 accounting and business consulting firms in the United States. It operates eight offices in Florida, Massachusetts, Rhode Island, China and Switzerland and has more than 325 professionals. KLR is one of the fastest-growing accounting firms in New England and has been recognized as a Best Place to Work for 18 consecutive years.
We are seeking a People Operations Specialist to join our People Team, based in our Providence, RI or Boston, MA office on a hybrid basis.
Job Responsibilities:
Onboarding & New Hire Support
Coordinate and conduct new hire orientation, ensuring a positive first experience.
Assist new hires with onboarding paperwork and explain benefits and company policies.
Oversee new hire benefit enrollment and address related inquiries.
Develop and maintain co-op and intern orientation schedules.
Facilitate orientation sessions for new co-op and intern hires, ensuring a smooth onboarding experience.
Employee Engagement & Communication
Serve as a primary point of contact for new hires, answering questions and providing guidance.
Coordinate employee giveaways to enhance engagement and morale.
Assist and actively participate in the Employee Advisory Board initiatives.
Distribute annual acknowledgments and policy training, ensuring employee compliance and sign-off.
HR Operations & Compliance
Maintain accurate employee records and files.
Monitor and manage EDI feeds to ensure data accuracy and compliance.
Serve as a backup for leave of absence (LOA) administration.
Assist with staff exit interviews and termination paperwork as needed.
Provide general backup support to the HR team.
Company Events & Special Initiatives
Assist the Executive Assistant in coordinating company events.
Support ad hoc HR projects as assigned.
Job Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field.
2-3 years prior experience in a Human Resources or People Experience support role
Prior experience with employee benefits and new hire onboarding
Prior experience with ADP WorkforceNow or similar HRIS system highly preferred
High working proficiency with MS Office products, Teams, Zoom, Outlook
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Flexible attitude in an environment with varying priorities and management styles
KLR is committed to work/life harmony, and offers a comprehensive compensation and benefits package, including:
Unlimited Discretionary Paid Time Off
401k Employer Funded Match
Tuition Assistance & CPA prep costs
Mentorship program and professional leadership development
Competitive referral programs for prospective talent and clients
Call Center Specialist
Specialist Job 36 miles from Ledyard
Description:You're made ready for new challenges and opportunities to stretch yourself! In this role, you are responsible for assisting our Lending team as we promote our Student Lending products. You will help reach out to customers as well as manage the increased volume of applications through inbound calls. Most importantly you will deliver an exceptional experience for all our customers that you interact with.
Primary responsibilities include
Proactively reach out to customers to inform them of our product
Handle incoming calls and provide guidance
Respond to incoming calls from customers already in process.
Handle between 50-70 calls per day.
Qualifications, Education, Certifications and/or Other Professional Credentials
Customer Service Experience
Ability to use Microsoft Office
Previous Sales or Call Center experience is also a plus.
Candidates must have excellent communication skills and be able to work in a fast paced environment.
Other characteristics include:
Positive attitude and high energy level
A "Can-do Attitude" and has the ability to think "Outside the Box".
Team player; able to work with minimal supervision
Ability to learn and share new concepts quickly
Ability to articulate what we have to offer our existing or potential customers
Hours & Work Schedule
Hours per Week: 40
Various Work Schedules
Training 3 weeks in person, Johnston RI
Schedule start times after training from 9am - 10:30am. Mon-Fr
Onsite Endoscopic Specialist - Medical Device - Surgery Support - Providence, RI
Specialist Job 40 miles from Ledyard
KARL STORZ is currently seeking an Onsite Endoscopic Specialist (OES) to work at our client's site in the Providence, RI area.
Reporting to the Region Manager of Onsite Service, the primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ's medical devices (including hand instruments and video equipment) for the role's assigned clients (hospital or surgery center). This role will be primarily working with the client's Sterile Processing Departments and Operating Room team members.
OES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more.
KEY RESPONSIBILITIES
Key responsibilities will include, but may not be limited to:
Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed
Daily maintenance and management of the client's KARL STORZ devices
Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments
Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
Tasks will vary depending on the agreement with the account and will generally include:
KARL STORZ video tower/system set-up and support;
Inspection, repair, troubleshooting, and replacement of KARL STORZ devices;
Monitoring, reporting, and facilitating repair/ exchange transactions;
Transporting, cleaning/sterilization, and packaging of KARL STORZ instruments after use.
REQUIREMENTS
Our successful candidate will have excellent written and spoken English business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
A minimum education level of a high-school diploma
0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs
Preferred, but not required
Associate's or Bachelor's degree
Certified Registered Central Service Technician (CRCST) certification
#LI-KM1
AV Bid Specialist
Specialist Job 42 miles from Ledyard
Key Responsibilities:
Bid & Proposal Management:
Analyze RFPs, RFQs, and ITTs to determine bid requirements and feasibility.
Develop, organize, and submit comprehensive and compliant bid responses.
Coordinate with internal teams (sales, engineering, procurement) to gather necessary documentation and technical details.
Ensure all proposals align with company objectives and client specifications.
Cost Estimation & Pricing:
Work with vendors and internal teams to develop competitive pricing models.
Analyze cost breakdowns and prepare financial proposals.
Ensure pricing strategies align with market conditions and profitability goals.
Technical & Content Development:
Collaborate with engineers to create detailed technical documentation and schematics.
Write and edit proposal content, ensuring clarity and professionalism.
Customize bid responses to highlight the company's unique value proposition.
Stakeholder Coordination:
Liaise with project managers, sales teams, and executives to ensure alignment on bid strategies.
Maintain relationships with key suppliers and manufacturers for pricing and technical support.
Conduct internal bid review meetings and manage proposal timelines.
Compliance & Quality Control:
Ensure all bids comply with regulatory, contractual, and legal requirements.
Maintain a bid library of templates, case studies, and past submissions for efficiency.
Continuously improve bid processes and documentation quality.
Qualifications & Skills:
Bachelor's degree in Business, Engineering, AV Technology, or a related field (preferred but not required).
3+ years of experience in bid management, proposals, or sales within the AV or technology sector.
Strong understanding of audiovisual systems, integration, and industry standards.
Excellent writing, editing, and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and proposal management tools.
Ability to manage multiple projects under tight deadlines with attention to detail.
Strong analytical and problem-solving skills.
Experience with CRM and bid management software is a plus.
Reprocessing Laboratory Specialist
Specialist Job 48 miles from Ledyard
Are You Looking to be a Part of a Company Where You'll Make a Difference in the Lives of Others? KARL STORZ U.S. is recruiting for a Reprocessing Laboratory Specialist to support the Global Reprocessing, Sterilization, and Biocompatibility department by executing laboratory tasks related to cleaning, disinfection, and sterilization cycles. This position will play a key role in validating reprocessing methods and collaborating with cross-functional teams to ensure optimal product reprocessing.
What you'll be doing:
Perform reprocessing methods (cleaning, disinfection, sterilization) to simulate product use prior to testing.
Operate sterilization equipment and maintain laboratory tools.
Conduct routine laboratory activities, including equipment maintenance, inventory management, and housekeeping.
Follow test protocols and laboratory standard operating procedures (SOPs).
Complete all required documentation following good documentation practices (GDP).
Work independently and as part of small project teams.
Develop and review SOPs, test protocols, and validation plans for reusable devices.
Analyze and present laboratory results.
Train laboratory personnel on SOPs, equipment, and test methods.
What you'll need to be considered:
Bachelor's degree in Chemistry, Microbiology, Biology, or related field, or relevant certification (e.g., sterile processing) with 2+ years of laboratory experience.
2-5 years of experience in a regulated (GMP/GLP) lab environment.
Familiarity with sterilization (steam, vapor hydrogen peroxide, chemical), high-level disinfection, and cleaning processes.
Knowledge of reprocessing-related standards (AAMI, ANSI, ISO).
Experience with analytical test methods and equipment (protein, hemoglobin, carbohydrate detection).
Proficiency in Microsoft Office (Excel, Word, Outlook).
Strong communication skills, both written and verbal.
Ability to work in a professional laboratory setting.
Ability to lift up to 25 lbs.
Must be highly organized and able to handle multiple projects simultaneously.
What We Offer:
Competitive salary & benefits.
Opportunities for career growth and development.
Collaborative and supportive work environment.
What's in it for me?
Career Growth: You'll have the opportunity to develop and expand your skills in a fast-paced, innovative environment. Whether it's learning new reprocessing techniques or working with state-of-the-art sterilization technologies, you'll gain hands-on experience that will advance your career.
Exposure to Cutting-Edge Technology: Working at KARL STORZ means you're involved in the development of reusable medical devices, so you'll be contributing to the healthcare industry's most critical and innovative tools.
Job Stability & Benefits: As part of a globally recognized company, you'll enjoy stability, competitive pay, and a robust benefits package. We prioritize the well-being and growth of our employees, ensuring they are supported both professionally and personally.
Impactful Work: Your work will directly contribute to improving patient care and safety, giving you a strong sense of purpose and satisfaction. You'll know that your contributions matter.
Work-Life Balance:
We value your time and offer a supportive work environment that helps you maintain a healthy work-life balance while pursuing your career goals.
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.
With a 9000+ employees worldwide, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support. In doing so, we help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes.
Ready to make an impact? Apply today and help us shape the future of medical technology at KARL STORZ.
#LI-BL1
MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Eligible Employee Benefits
Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
401(k) retirement savings plan providing a match of 60% of the employee's first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
Fitness reimbursement of up to $200 annually
And much more!
KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.
Credentialing requirements at KARL STORZ
KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
Pay Transparency
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member's base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
Equal Employment Opportunity & Reasonable Accommodation Statement
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at **************************.
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Life Insurance Specialist
Specialist Job 42 miles from Ledyard
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join one of our quickly growing portfolio companies, Consumer - Covr Financial Technologies as a Regional Insurance Consultant/Life Insurance Agent!
HYBRID | Hartford, CT (4-days in office/ 1-day WFH)
About Covr Financial Technologies
Covr Technologies is a well-funded, venture capital-backed company with a market leading insurance-as-a-services platform (InsurTech). There are over 25,000 financial advisors using our platform and over 30,000 insurance applications completed on our platform since 2016. Our platform has processed close to $5 billion in claim benefits for end-consumers.
Covr's platform provides a simpler way for people to protect what matters most and a better consumer experience. We have streamlined the insurance application and underwriting process from days to minutes using A.I. technology. We offer our customers both digital and Agent-guided journeys with a choice of the top-rated insurance carriers. Our agents are able to sell multiple products, including Term, Permanent, Final Expense, Supplemental Insurance and more.
Covr has a dynamic and transparent work environment where we create opportunities for our employees to grow. We embrace a flexible work environment that encourages high productivity and job satisfaction.
We have strong core values: Client First, Collaboration, Diversity, Innovation, and Fun!
Regional Insurance Consultant | Job Description
This role is a perfect opportunity for someone that is wanting to get off the road and work virtually out of our Hartford, CT office location. This role is responsible for providing exceptional service to financial advisors and serves as a hybrid role between both an External Wholesaler and Internal Wholesaler position. This role is responsible for managing and building insurance sales within a territory of financial advisors. Advisors are from various types of firms; including broker-dealers, banks, advisory firms and other financial institutions. Expected to be highly driven, courteous, responsive, and professional in helping advisors with identifying opportunities for life, long-term care, and disability insurance. Provide virtual point-of-sales assistance. Be well versed in core sales concepts, underwriting, product specifications, and general Covr processes as it relates to all types of life insurance. This individual will be a member of Covr's team which includes an internal partners, assigned Case Manager, as well as access to Covr's Director of Underwriting, Director of Long-Term Care and Advanced Planning Team.
Advises financial advisors on sales concepts, insurance products, and underwriting.
Responsible for developing business plans that achieve and exceed sales targets for assigned territory.
Builds and maintains strong relationships with Financial Advisors in order to achieve sales targets.
Partners closely with account management in order to advance sales within region.
Continuously analyzes data within ones territory to assess market changes or trends, personnel changes or relationship needs, and revises business plan (visits, trainings, etc) accordingly.
Serves as the initial contact for problem resolution. Researches and/or elevates issues to solve problems.
Leverages the Company's expertise by working effectively with areas such as Product Management, Advanced Sales, etc.
Guides financial advisors on the use of the Covr digital insurance platform.
Provides insurance quotes and case design to financial advisors and their clients for life insurance, disability income and asset based long term care
Well versed in core life and long-term care insurance strategies and familiar with the solutions available in the marketplace from various insurance carriers
Comfortable with SalesForce or other CRM as a tool to help run an efficient practice
Performs other projects and tasks as assigned.
Preferred Education and Experience
Bachelor's degree or equivalent work-related experience
Experience with field underwriting, and product niches
Familiarity in life insurance, long term care, disability income, and case design
Life and health insurance licensed with a minimum of 5+ years of life insurance sales experience
Minimum Series 6 and 63 required
Knowledge and Skills
Knowledge of numerous carriers and different product lines a required
Persistent marketer with proven track record of high performance/activity
Demonstrated ability to accomplish multiple tasks simultaneously in a fast-paced environment
Excellent attention to detail and ability to multi-task without losing focus
Excellent verbal communication skills with ability to build phone-based relationship
Familiar with general concepts of the financial planning and life insurance industries
Strong organizational and time management skills
Ability to work independently and exercise good judgment with professional and technical fortitude
Strong work ethic and high level of personal integrity and accountability
Benefits Package
Competitive salary with commission structure
Paid Time Off (PTO): 3 weeks to start, increasing with years of service
Paid holiday's - 11 days
Medical, Dental and Vision - 80% of monthly premium paid by Covr for all full-time employees
Adult and child orthodontia
Health Savings Account (HSA) with quarterly company contributions
Short-Term and Long-Term Disability
NEW - Pet insurance for cats and dogs!
401(k) with company match
Company paid Life and AD&D insurance for all full-time employees.
Supplemental Life and AD&D insurance up to 5x's salary for employee
Supplemental Life and AD& D plans offered for spouse and dependents
Flexible Spending Accounts (FSAs): medical, dependent, parking and transit
Covr is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities. Please note that we do not provide immigration sponsorship for this position
Associate Scientific Services Specialist - Cell Services Support
Specialist Job 49 miles from Ledyard
Daily Responsibilities/Job Description:
We are looking for a highly motivated candidate for the role of Research Specialist to join our Cell Services team at a major pharmaceutical customer location. A successful candidate will be responsible for performing standardized, protocol-driven lab-based work (i.e.; maintaining mammalian cell lines, protein isolation, stocking reagents and supplies, etc.). They must be able to meet deadlines and generate accurate, reproducible work and reports. Must work well independently and as a team member, proactively bringing concerns to managerial staff. Must have good judgment and be a self-starter and self-directed worker. Must be able to keep information confidential.
Responsibilities:
Provide high quality laboratory support to the Cell Services team.
Grow, maintain, and cryopreserve contamination-free mammalian cells (suspension & adherent).
Preparation of cell pellets for histological processing.
Provide daily, vials of tested, frozen cell lines to scientists.
Isolate and cryopreserve primary PBMCs and further cell subsets from both whole blood and leukopaks.
Isolate a variety of cell types from fresh blood daily in a timely manner.
Isolate serum from whole blood.
Maintain sterile technique while culturing isolated primary cells.
Perform established flow cytometry QC protocols on a routine basis and analyze results.
Generate and analyze data with the highest Data Integrity standards to include identifying and reporting unusual results/outcomes.
Operate and maintain laboratory instrumentation including Mycoplasma onsite testing & clean-up as warranted.
Continue technological improvements to increase productivity and cost-efficiency.
Develop organization skills, presentation skills and attention to detail.
Interact with senior staff members as necessary.
Ensure compliance with all R&D data integrity practices, ethics codes, standards and training, and safety training and practice
May be requested to provide on-call service (primary and secondary) for specific research units in the lab areas. Tasks include but are not limited to transfer of contents from failing fridges and incubators to designated back up units, photograph original items, properly document failure, provide a work order of failing unit to facilities team and inform respective end-users about the transfer via email based on the SOP instructions
Qualifications/years of experience:
Bachelor of Science degree and a minimum 6 months of technical expertise in cell culture, general lab instrumentation, cell-based assays required.
OR
Associates degree and a minimum of 2 years of technical expertise in cell culture, general lab instrumentation, cell-based assays
Must Haves:
Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
Job pace may be fast and job completion demands may be high.
Must be able to remain in a stationary position more than 25% of the time
The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools, or controls, which will require regularly bending, squatting, stretching, and reaching in order to perform in a service function.
Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus to perform the essential service functions of this position.
Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, hazardous chemicals.
Additional Requirements: Previous experience in biotech and/or pharmaceutical drug discovery.
Prior experience isolating primary cells preferred (Stemcell Technologies/Miltenyi)
Administrative Specialist
Specialist Job 30 miles from Ledyard
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
The Learning Coordinator is a hybrid position that is mostly remote but works when needed on site at 200 French Town Parkway, North Kingstown, RI.
GENERAL PURPOSE OF THE JOB:
The Learning Coordinator will become a vital partner in supporting the successful delivery of Tremco CPG Inc.'s internal and external training programs. This role is essential for coordinating training initiatives that drive growth and development across the organization. We are seeking a team-oriented professional who is eager to learn, collaborate, and contribute in a dynamic setting under the guidance of the Director of Learning and other business leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage and coordinate key North American training programs:
Collect and organize training needs and requests.
Follow up on training requests from customer partners and sales team representatives.
Schedule programs and events while maintaining an up-to-date calendar.
Book venues and arrange necessary equipment.
Order catering to ensure a pleasant participant experience.
Secure and schedule trainers for various programs.
Prepare and distribute training materials, such as guides, feedback forms, and certificates of completion.
Collect feedback from participants and stakeholders to identify areas for improvement. Share a detailed report with the Director of Learning.
Monitor accounts receivable and expenses; ensure invoices are processed and paid on time.
Troubleshoot issues as they arise, such as rescheduling sessions or making adjustments to participant schedules.
Assist with on-the-day training coordination at Tremco University Rhode Island:
Set up training venues, ensuring all equipment and materials are in place.
Welcome participants, manage sign-ins, and provide any necessary instructions for the day.
Act as the primary point of contact during events to quickly address and resolve any issues.
Act as a liaison for communication and coordination among partners, vendors, and participants.
Monitor and manage emails related to training activities sent to the shared email inbox (*******************************).
Utilize the eLearning platform to maintain accurate training records, including tracking attendance, completions, and issuing certificates.
Ensure compliance with organizational policies by employees and vendors involved in the training process.
Handle attendee payment processing and communicate outstanding balances to stakeholders.
Organize and coordinate meetings and events related to training initiatives.
Maintain the shared drive/site with up-to-date resources and schedules for training events.
Assist in tracking, maintaining, and reporting on key performance indicators (KPIs) for training programs.
Manage and monitor expenses related to training efforts.
Support sales activities as time permits, examples include project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties.
EDUCATION REQUIREMENT:
High school diploma required; associate degree preferred. In lieu of degree, at least 4 years' experience in an administrative role (e.g., HR Assistant).
EXPERIENCE REQUIREMENT:
Requires at least 4 years' experience in an administrative function (e.g., HR Assistant or other relevant position).
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Experience in project management
Excellent organizational and multi-tasking ability
Strong communication skills with great attention to detail
Knowledge of office procedures and billing
Ability to work well with other organizations and personnel with disparate backgrounds
Ability to work independently and with a team
Proficient computer skills including but not limited to Microsoft office suite, SAP, etc.
Proven ability to work well and independently in a fast-paced, ever-changing environment with frequent interruptions.
Ability to travel (under 10%) to assist with training events.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, taste, and lift up to 25 lbs. occasionally.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $58,523 and $60,000 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Research Specialist - Cell Services
Specialist Job 49 miles from Ledyard
The Science Team at Russell Tobin & Associates is supporting a top pharmaceutical organization that has an opening for a "Research Specialist - Cell Services" in New Heaven, CT!
Key Responsibilities:
Cell Culture & Maintenance: Grow, maintain, and cryopreserve contamination-free mammalian cells (suspension & adherent).
Cell & Blood Processing: Isolate and cryopreserve PBMCs and cell subsets from whole blood and leukopaks. Isolate serum from whole blood and prepare cell pellets for histological processing.
Reagent & Supply Management: Stock reagents, maintain lab supplies, and support general lab upkeep.
Quality Control & Analysis: Perform routine flow cytometry QC protocols, analyze results, and ensure the highest standards of data integrity.
Instrumentation Management: Operate and maintain lab equipment, including Mycoplasma testing and clean-up as needed.
Collaboration & Reporting: Work independently and collaboratively, proactively addressing concerns with management and generating accurate reports.
Compliance & Confidentiality: Follow all lab protocols, maintain sterile techniques, and uphold strict confidentiality standards.
Qualifications:
Bachelor of Science degree with a minimum of 6 months of hands-on experience in cell culture, general lab instrumentation, and cell-based assays.
OR
Associate's degree with a minimum of 2 years of technical expertise in cell culture, general lab instrumentation, and cell-based assays.
Additional Details:
100% onsite position
Monday-Friday 7am-4pm
Contract to hire
Pay rate approved up to $30/hr depending on experience
Must be authorized to work in the United States.
APPLY NOW!
About Us
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
ACT INDIVIDUAL PLACEMENT AND SUPPORT SPECIALIST
Specialist Job 49 miles from Ledyard
Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE
Monday - Friday, 9:00AM - 5:00PM
SUMMARY
Family Service League is seeking a full-time Individual Placement and Support (IPS) Specialist for the Assertive Community Treatment (ACT) Program. The IPS Specialist is an integral member of the ACT team, a multidisciplinary group that provides comprehensive, community-based mental health services to individuals with severe mental illness (SMI). The IPS Specialist will focus on supported employment, helping individuals obtain and maintain competitive jobs in integrated work settings, aligning with their preferences and recovery goals.
**$2,000 Sign-On Bonus!**
We offer a generous benefits package including the following:
**$2,000 Sign-On Bonus!**
Health and Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Retirement Savings Plan with a 5% employer contribution
Life and AD&D Insurance
Generous PTO (paid time off)
Up to 11 paid Holidays
Paid Sick Leave
Student Tuition Remission Program
Employee Assistance Program (EAP)
Company paid Short-Term and Long-Term Disability
Employee Discounts and more!
RESPONSIBILITIES
The IPS Specialist will provide Individual Placement and Support (IPS) services, a best-practice supported employment model for individuals with mental illness.
Conduct vocational assessments and develop personalized employment plans based on clients' interests, strengths, and goals.
Assist individuals in job search activities, including resume development, job applications, interview coaching, and employer engagement.
Build and maintain relationships with local employers, educational institutions, and vocational training programs to develop job opportunities.
Provide on-the-job coaching and follow-along support to ensure long-term employment success.
The IPS Specialist will work collaboratively with ACT Team members (psychiatrists, social workers, nurses, peer specialists, etc.) to integrate employment services into clients' overall treatment plans.
Coordinate with vocational rehabilitation agencies, workforce development programs, and benefits counselors to help clients navigate employment-related benefits (e.g., SSI/SSDI, Medicaid, and Ticket to Work).
Educate ACT Team staff on employment-related issues and advocate for the importance of work as a tool for recovery.
The IPS Specialist will provide individualized job development and placement based on the zero-exclusion principle-helping all clients who express a desire to work, regardless of symptoms or challenges.
Offer counseling and psychoeducation on workplace expectations, self-advocacy, and symptom management in work environments.
Help clients address barriers to employment, such as criminal history, lack of experience, or fear of losing benefits.
Maintain accurate and timely progress notes, employment plans, and outcome tracking in accordance with OMH, Medicaid, and IPS fidelity standards.
Participate in team meetings, IPS fidelity reviews, and ACT supervision to ensure high-quality service delivery.
Collect and analyze employment outcome data to monitor progress and enhance service effectiveness.
All other duties as assigned.
QUALIFICATIONS
Bachelor's degree in psychology, social work, rehabilitation counseling, or a related field required.
One year of experience in supported employment, vocational rehabilitation, or working with individuals with SMI required.
Familiarity with benefits counseling, including SSI, SSDI, Medicaid, and work incentives.
Ability to work flexibly in the community, providing outreach and engagement in clients' homes, workplaces, and other community settings.
Strong interpersonal, advocacy, and relationship-building skills required.
Excellent verbal and written communication skills required.
Proficient computer skills, including Microsoft Office and Electronic Health Records (EHR) required.
Valid and clean NYS Driver's License required.
PHYSICAL REQUIREMENTS
This position requires sitting for long periods of time and travelling to conduct home visits.
Compensation details: 40000-43389 Yearly Salary
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Metrology Specialist
Specialist Job 42 miles from Ledyard
TOMZ Corporation, a leader in manufacturing of devices and components for major medical device companies, is looking for a Metrology Specialist to join our organization. TOMZ offers competitive compensation and excellent benefits, including 401k, health/dental, vision and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA Medical Device Manufacturer and is certified to ISO 13485.
SUMMARY OF POSITION:
This position will be responsible for the activities associated with developing advanced metrology methods in a medical device manufacturing environment. This includes but is not limited to assessing process risk and implementing appropriate control mechanisms, corrective / preventative action, and creating and refining test methods
ESSENTIAL FUNCTIONS:
Must be knowledgeable of, and adhere to, the TOMZ Quality Management System.
Operates and programs advanced measurement equipment including Vision Systems, CMMs, PLCs, Optical Sensors, Contracers and Laser Measurement Systems.
Acts as the Subject Matter Expert in GD&T
Uses expertise in bench layouts to resolve complex measurement challenges.
Collaborates and defines Test Method.
Expertise of precision measuring instruments and their application, including but not limited to, Electronic height gages, calipers, micrometers, depth gages, indicators, and plug and thread Go/No Go gages.
Execution and evaluation of Test Method Validations.
Support the creation of production visual standards and standardized acceptance criteria for TOMZ's manufacturing processes.
Design, Model and Build inspection work holding fixtures.
Additional requirements as outlined in full job description.
QUALIFICATIONS:
Education/Experience
Technical training in GD&T and measurement programing system.
Minimum of 0-4 years' experience in a regulated manufacturing environment.
Minimum of 3 years of manufacturing quality experience including advanced metrology experience including CMM and/or Vision System programming.
Qualifications
Ability to travel up to 5%.
Demonstrated self-starter with ability to work in a fast-paced environment.
Competency with Microsoft Office (i.e. Outlook, Word, Excel, and PowerPoint)
Strong verbal and written English language communication skills.
Basic understanding of statistical techniques and sampling strategies
Preferred skills
ASQ-CQT, CQE or CRE preferred.
Certifications in DMIS programming preferred
Class I, II and/or III Medical Device manufacturing experience.
Regulated manufacturing industry experience (e.g. Aerospace, Defense, Pharmaceutical, etc.)
Knowledge and experience with external standards: ISO 900/9001, ISO 13485, and 21CFR 820, EU MDR, especially pertaining to product development, design controls, good manufacturing practices, supplier qualification, auditing, quality control (GD&T, Nonconforming Materials, MRB), Corrective and Preventive Actions, and customer complaints).
TOMZ is an Equal Opportunity Employer
Behavioral Support Specialist Head Start
Specialist Job 26 miles from Ledyard
Behavioral Support Specialist Head Start Full-time (35 Hours per week) Part Year General Responsibility: To support the classrooms of children experiencing social emotional barriers at certain transitions and to be in the classroom for “short-term” extended periods of time to support the implementation of individual behavior plans and/or classroom plans focused around emotional regulation and maintaining safety. Provide a wide range of age-appropriate behavioral health services to children and their families enrolled.
Specific Responsibilities: Provide support to staff around mental health and social emotional needs affecting children and their families. Support classroom/home visiting staff in their provision of services for social/emotional needs by providing observations, hands-on modeling of recommended strategies, and resource and referral information for staff and families. Provide on-going assessment as needed in the classroom or home setting as appropriate. Develop and implement individual strength based plans in conjunction with the teaching teams, case managers, home visitors, parent/guardian and other staff/consultants as appropriate.
Qualifications: A minimum of a Bachelor's Degree in psychology, social work, early childhood education or related field; advanced degree preferred. A minimum of 2-3 years of experience providing behavioral health services to young children and their families. Knowledge of early childhood development, therapeutic techniques/interventions with young children and their families.
Special Qualifications: Must be highly organized, have basic computer knowledge and skill, work well in a team environment, have effective professional communication skills to promote effective collaborations with service providers with the communities served. Demonstrate an understanding of everyone's experiences, every day. Ensuring the delivery of services that recognizes and respects that every moment matters.
Application Process: Please visit our website at ******************* to view our current openings. Click on the Job Opportunities link on the bottom of the page; click on “To view all available employment opportunities, click HERE”.
Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.
Estate Settlement Specialist
Specialist Job 42 miles from Ledyard
Are you a highly skilled Estate Settlement Paralegal with deep expertise in taxes and estate settlement? We're looking for a dedicated professional to join our team and help guide clients through the complexities of estate planning and administration. This is on site for a well established law firm in Hartford CT.
What's in it for you?
Competitive salary and benefits 80-100K depending on experience plus a generous 401K Match
Collaborative and supportive work environment onsite with work flexibility
A team that values collaboration, work-life balance, and mutual respect
What will you be doing?
Estate Settlement: asset valuation, collection, and transfer, debt and liability payments, asset distribution, trust funding, etc.
Tax Compliance: federal and state estate or inheritance tax returns
Estate Tax Planning: estate tax planning documents, estate tax projections
Probate Accounting: collaborating with internal teams' external counsel to submit to the Probate Court
Gift Tax Support: reviewing and processing complex returns
Handle all aspects of probate and trust administration
What Qualifications must I have?
3+ years of experience in Trust and Estate department
In-depth knowledge of federal and state estate, gift, and income tax laws
Strong understanding of estate planning documents, including wills, trusts, and powers of attorney
Experience working with probate courts, tax professionals, and financial institutions
Excellent communication, organizational, and multitasking skills
Paralegal certification and/or degree preferred but not require experience is just as valued, with a specialization in estate planning or taxation a plus
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Credentialing Coordinator
Specialist Job 47 miles from Ledyard
Duration: 6 months contract
Responsibilities:
Responsible for the timely and accurate processing of all providers including NP's/PA's/MD's Re-credentialing applications according to the Clinic Provider Credentialing Program
Monitor Expired licensure reporting , data base tasks and maintain system updates and weekly reporting to leadership
Manage Epic access for any providers that have out of compliance licensure and/or board certification.
Analyst will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis.
Conduct sanctions and compliance monitoring and alert Data Analyst Manager and Credentialing Manager of any undisclosed negative findings
Process malpractice insurance verification requests according to internal policies when applicable
Maintain the provider and physician SharePoint sites and Communicate provider status's with leadership and other internal teams to meet timelines
Submit system access requests upon credentialing approvals/clinic eligibility
Support the payer enrollment team as needed to resolve any payer claim issues
Monitor Provider and Clinic change/Termination reports and update data base accordingly • Process Name changes according to client policies and procedures
Daily maintenance of provider credentialing grids with notification to appropriate teams
Review and distribute all incoming mail as needed
Support Payer Audits in accordance with client, Joint Commission and NCQA requirements
Maintain provider files with the most current information/documentation
Notify system analyst and leadership of any system and state agencies interruptions / updates / password changes
Make recommendations for process improvement and system efficiencies
Attend and engage in all team meetings
Model a positive attitude in interactions with team members
Experience:
Demonstrated understanding of initial credentialing and re-credentialing practices for medical professionals including primary source verification methods, compliance monitoring and expireable management.
Proficient in quantitative analysis
Understanding of Joint Commission Accreditation, NCQA and URAC credentialing standards.
Ability to function independently and utilize critical thinking skills to accomplish goals and objectives
Effective communication skills; verbal and written
Competent user of Microsoft Office, Outlook, MDStaff, Word, and Excel
A minimum of 3 years experience in the healthcare industry with experience in credentialing
Education:
Associate or Bachelors Degree required
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Shanu
Email: ****************************
Internal Id: 25-33938
Client Relationship Specialist - Internet Sales
Specialist Job 9 miles from Ledyard
About Us:
Phoenix Acquisitions is a proud Authorized Dealer for Frontier Internet, specializing in delivering reliable, high-speed connectivity solutions. Our team strives to create meaningful customer relationships and drive impactful sales in a dynamic, collaborative environment. Join us in bringing cutting-edge internet services to homes and businesses while advancing your career!
Job Overview:
As a Client Relationship Specialist - Internet Sales, you'll be the face of Phoenix Acquisitions, connecting with clients to provide customized Internet solutions. Your role is to build trust, educate customers about our offerings, and drive sales through excellent service and strategic communication.
Key Responsibilities:
Engage with clients to understand their internet needs and recommend tailored solutions.
Build and maintain strong client relationships through exceptional customer service.
Collaborate with the sales team to achieve individual and team goals.
Stay updated on Frontier Internet products and industry trends.
Handle client inquiries and resolve issues promptly and professionally.
Utilize CRM systems to track interactions, sales, and follow-ups.
What We're Looking For:
Strong interpersonal and communication skills.
A proven ability to build and maintain client relationships.
Sales experience (preferred but not required-training provided).
A self-starter with a goal-oriented mindset.
Adaptability in a fast-paced, team-driven environment.
Basic computer skills and familiarity with CRM tools.
Why Join Phoenix Acquisitions?
Competitive compensation package with performance-based incentives.
Opportunities for career advancement and professional growth.
A supportive and energetic team culture.
Training and resources to help you succeed.
Be part of a mission-driven company that makes a real impact on people's lives.
How to Apply:
Interested candidates are encouraged to apply by sending their resumes.
Phoenix Acquisitions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to take the next step in your career? Join Phoenix Acquisitions and help shape the future of connectivity!
CRM/E-Commerce Specialist
Specialist Job 9 miles from Ledyard
We are seeking a highly-motivated and experienced E-Commerce Marketing Specialist to join our team. Under the Marketing Director, this Specialist will be responsible for managing and executing of online sales and marketing initiatives for the Auto Group. This person will play a crucial role in driving online traffic to the dealership's website and increasing sales through online channels. This is an excellent opportunity for a talented E-Commerce Marketing Specialist to join a growing team at a dynamic Auto Dealer Group. If you are driven, creative, and have a passion for driving online sales, we would love to hear from you!
Key Responsibilities:
Work with Marketing Director to develop and implement effective e-commerce strategies to increase online sales
Manage and optimize the dealership's website, including content and product updates
Work with Marketing Director to develop and execute targeted online marketing campaigns to drive traffic to the website
Oversee Internet Lead Management using CRM platform
Manage and analyze dealerships' social channels including content creation
Manage and analyze Google Reviews
Analyze website traffic and sales data to identify areas for improvement and make recommendations
Collaborate with the sales team to ensure seamless integration between online and in-person sales efforts
Manage relationships with third-party vendors and technology partners
Stay up-to-date with the latest e-commerce trends and technologies and make recommendations for improvements
Requirements:
Bachelor's degree in marketing, business, or a related field
3+ years of experience in e-commerce, online marketing, or a related field
Experience with Instagram, Facebook, Tik-Tok, and YouTube platforms
Proven track record of success in driving online sales
Strong understanding of website optimization and e-commerce best practices
Excellent project management skills with the ability to manage multiple projects simultaneously
Excellent written and verbal communication skills
Strong analytical skills and attention to detail
**Location of this position will be in our Corporate Office, Westbrook, CT
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
Technology Commercialization Specialist
Specialist Job 45 miles from Ledyard
Join a 50-employee R&D company focused on advancing Clean Energy technologies
Work with the technical and business development teams to support market entry of new technologies in government and commercial sectors.
Develop, understand, and track company and customer technology roadmaps, build professional relationships, and conduct comprehensive market analyses.
Apply a comprehensive knowledge of the physical and chemical sciences to identify and advance new opportunities.
Communicate continuously with both internal and external stakeholders
Requirements
BS engineering/science is required: minor in marketing/business or an MBA is a plus.
Comprehension of technology maturation and commercialization/market transition process (preferably for energy markets in military, aerospace, or transportation).
Business development experience preferably with a track record in energy, power generation, environmental, chemicals processing, automotive, and/or aerospace fields.
Technology transition experience in an industrial or university setting.
Strong communication, presentation, writing, and networking skills.
Business plan and commercialization strategy preparation experience.
Benefits
· Competitive salary and benefits platform (medical/dental/vision; STD/LTD, Life Insurance).
· 401(k) with company match.
· Tuition reimbursement.
· Paid Time Off (PTO).
· Flexible work hours.
Collections Specialist
Specialist Job 44 miles from Ledyard
Distribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by pets!
Schedule: Full-time, Monday through Friday, 8:30am-5pm, Hybrid schedule 3 days in office per week
Compensation: Competitive hourly rate depending on experience, $22-24 per hour.
Position Summary: The Collections Specialist is responsible for providing support to the Accounts Receivable Department including collection calls, credit hold order releases, account notation, maintenance and reconciliation.
Responsibilities and Accountabilities:
Manage and document the daily collection activity of an assigned Accounts Receivable portfolio
Release of sales orders on credit hold based on credit limit and past due parameters and levels of authority
Answer customer inquiries/disputes, including researching & resolving payment/application discrepancies
Identify and process probable refund, small balance write-off, and legal accounts requests
Maintain relationships while providing professional and superior customer service to customers
Reviewing and processing credit applications for all customers in a timely and accurate manner
Knowledge, Skills, and Education:
1-3 years work experience in AR or Collections preferred
High school diploma or equivalent required
Benefits and Perks:
Full benefits package (medical, dental and vision), PTO, 401(k) match
Paid Holidays
Paid parental leave
Pet perks product discounts
Hybrid schedule!
Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
All offers of employment are contingent upon passing a required criminal background check.