Youth Development Specialist - Relocation to Hershey, PA Required
Specialist Job In Georgetown, KY
Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered.
Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive.
MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home.
Benefits
· Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more)
· Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
· Relocation assistance and paid training provided
· Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school
· Three-week paid summer vacation
Qualifications:
· Experience working or volunteering with youth, preferably from under-served settings
· This is a two-person job for couples who have been legally married for at least two years
· Both spouses should be age 27 or older
· No more than three dependent children may reside in the student home
· Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty
· Limitations on pets. Only fish and one dog of approved breeds is permitted
· Valid driver's license; ability to become certified to drive student home vans
· Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited)
· High school diploma or GED required
· Must be able to lift up to 50 lbs.
· Candidates must demonstrate a high degree of integrity as all staff are role models for students.
· Both spouses must complete an individual employment application
This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at *********************************.
Customer Service Specialists in Call Center - $16-19/ hour
Specialist Job In Dwale, KY
Technical Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727
Job Overview
Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High school diploma (or GED equivalent)
Associate or bachelor's degree preferred
Must pass a criminal background
Key Skills:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Ongoing training and skill development
Why You Should Join Us:
Pay: $16/hr with opportunities up to $19+!
100% paid training
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Customer Success Specialist
Specialist Job In Louisville, KY
We're seeking a Customer Success Specialist with a proven knack for unlocking the value of data products for clients. You'll join OpenBrand's client success team to boost adoption, expand platform usage, and deliver measurable customer value. As a trusted advisor to leading brands and retailers, you'll guide them in harnessing our data and insights to achieve winning outcomes, while championing their needs internally to shape a more client-focused organization.
What We Need From You
In your first month, get to know our product, customers, market, and key success factors
Gain a comprehensive understanding of our data solutions, including the value proposition, key use cases, and overall benefits.
Familiarize yourself with our clients' specific needs, key players, utilization of data, areas of underutilization, and any data-related challenges.
Understand the key ICP's that benefit from our solutions.
Have a clear set of your goals and objectives across key clients.
Within three months, begin working with our team to identify and solve key actions to drive client ROI
Own and nurture relationships with assigned accounts
Guide new customers through implementation, ensuring they understand how to leverage our platform to solve their business needs
Monitor customer usage and proactively address any barriers to success, driving adoption and minimizing churn risk
Analyze customer usage data to identify trends, opportunities and risks and provide recommendations to improve outcomes
Work closely with Product, Analyst, Sales, and Support teams to advocate for customer needs, address data questions and drive product improvements
Provide input to customer health assessments and plans to ensure all customers are on solid footing
Develop case studies, testimonials and referrals to support sales and marketing efforts
What You Need to Be Great At
You have 3-5 years experience in Customer Success in a data and insights company
Strong understanding of data analytics, business intelligence, or insights-driven platforms
Excellent communication and relationship-building skills with the ability to engage technical and business stakeholders
Ability to analyze data and identify opportunities to drive value
Comfortable sleuthing for data issues and working across teams to drive towards resolution
ABP - You embrace an “always be prospecting” mindset
What We're Most Curious About
How do you proactively identify customer challenges and help them unlock the full value of a data and insights platform?
What strategies have you used to drive adoption and engagement across different types of customers at a client?
How do you spot early warning signs of churn and take action to turn things around?
What key customer metrics do you track regularly and how do you use them to drive better outcomes?
More detail on your key responsibilities:
Customer Relationship Management: Own and nurture relationships with assigned accounts, ensuring high levels of customer satisfaction and engagement.
Onboarding & Training: Guide new customers through implementation, ensuring they understand how to leverage our platform for their business needs.
Adoption & Retention: Monitor customer usage and proactively address any barriers to success, driving adoption and minimizing churn risk.
Data-Driven Insights: Analyze customer usage data to identify trends, opportunities, and risks, providing strategic recommendations to improve outcomes.
Cross-Functional Collaboration: Work closely with Product, Sales, and Support teams to advocate for customer needs and drive product improvements.
Customer Advocacy: Develop case studies, testimonials, and referrals from happy customers to support sales and marketing efforts.
Requirements:
3-5 years of experience in Customer Success in data and insights or analytics.
Strong understanding of data analytics, business intelligence, or insights-driven platforms-prior experience working with data-heavy products is a requirement.
Proven track record of customer retention, adoption, and expansion within a DaaS company.
Excellent communication and relationship-building skills, with the ability to engage both technical and business stakeholders.
Experience with customer success tools (e.g., Gainsight, ChurnZero, Totango), CRM systems (Salesforce, HubSpot), and analytics tools.
Ability to analyze customer data and identify opportunities to drive value.
Self-motivated, proactive, and able to manage multiple accounts while prioritizing key initiatives.
Bachelor's degree in Business, Marketing, Data Science, or a related field (or equivalent work experience).
Customer Service Specialist (bilingual french)
Specialist Job In Louisville, KY
Job title Bi-Lingual (French), CUSTOMER SERVICE SPECIALIST
Reports to Customer Service Manager
Customer Service Specialists are the first point of contact with customers and are responsible for properly channeling communication to the appropriate person or department. The ideal candidate will seek to support the customer service team objectives. This position requires the highest level of commitment to accountability, professionalism, and providing world-class customer experience.
Essential Duties and Responsibilities:
The Customer Service Specialist handles the first contact points for customers, vendors, and resellers, via phone calls, emails, chats, etc., and responds expeditiously and with the appropriate course of action. Responsibilities also include working closely with other departments such as sales, production, and shipping to coordinate and respond to all incoming communication channels.
First point of contact for:
Phone calls from the main company phone number, directing them to the appropriate person or department, or assisting them directly with basic inquiries.
Emails from the main contact email address, directing them to the appropriate person or department, or assisting them directly with basic inquiries.
Chats from the website, directing them to the appropriate person or department, or assisting them directly with basic inquiries.
Sage CRM: Data entry, Record Keeping, Research and Validating Leads.
Converting conversations into potential leads, coordinating with the sales team.
Investigate and resolve customer inquiries and escalations.
Process Returns, RMA
Customer Care Resolutions
Sales Support for DENIOS in the Americas: US, Canada, & Latin America
Order Entry
Compliance Document Processing
Order Tracking
Customer Notifications
QuickBooks and Sage: data entry, record keeping, and purchase order processing.
Other related duties as assigned.
Qualifications:
Minimum Requirement: High School diploma with a minimum of 2 years of general office experience or substitute a 4-year Degree with no experience.
Thrives in a collaborative Team Atmosphere
Detail oriented, accuracy, and thoroughness required.
Excellent oral and written communication skills.
Organization and time management skills with the ability to manage/prioritize tasks.
Strong critical thinking and problem-solving skills.
Microsoft Office & Teams experience required.
Experience with sales management software such as CRMs or ERPs preferred.
Bilingual: English/French (Required)
There are no considerations for Relocation reimbursement for this position. Applicants must have US work authorizations.
citizen services specialist
Specialist Job In Louisville, KY
Citizen Assistance Specialist
6-month CTH
The Citizen Assistance Specialist plays a critical role in providing support to the public regarding government services. This position requires strong investigative, problem-solving, and customer service skills to handle complex inquiries, process complaints, and ensure proper resolution. The specialist will engage with the public through multiple channels, including phone, email, and fax, to address concerns, and log the complaints into the system.
Key Responsibilities
Serve as a primary point of contact for citizens and filing complaints.
Investigate complaints related to healthcare facilities, long-term care (LTC), and regulatory compliance.
Process complaints received via phone, email, and fax, ensuring accurate documentation in the system.
Identify trends in citizen complaints and provide reports with recommendations for policy or procedural improvements..
Work closely with internal teams and related agencies.
Utilize Microsoft Excel and other data management tools to track complaints and generate reports.
Utilize the internal IT systems in order to track and document the complaints in a necessary fashion.
Minimum Qualifications
Education: Bachelor's degree required (social work, sociology, psychology, nursing, public administration, health, or related field preferred).
Experience: Three (3) years of professional public relations or public service experience, with at least one (1) year in a human services-related field.
Experience with regulatory compliance, healthcare policy, and government programs preferred.
Strong adaptability in a fast-paced environment.
Experience handling high-volume inquiries and complex cases.
Substitutions: A Master's degree in a relevant field plus two (2) years of experience may substitute for required experience.
Additional experience in social services, public administration, or healthcare programs may substitute for education on a year-for-year basis.
Preferred Skills & Competencies
Strong verbal and written communication skills.
Ability to analyze and interpret government policies and regulations.
Proficiency in Microsoft Excel and data management systems.
Excellent problem-solving and conflict resolution abilities.
Ability to handle high-stress situations with professionalism and patience.
Experience with call center operations and managing large email inboxes.
Consumer and Market Insights Specialist - Cooking Appliances
Specialist Job In Louisville, KY
Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world's top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.
Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home.
Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance.
Description:
To help us achieve our aggressive goals we are seeking an experienced Consumer Insights and Market Specialist. This Specialist for home cooking appliances will be responsible for spearheading market research, market analysis, and conducting consumer research projects. Participating in the decision-making and supporting R&D research activities with strong consumer insights, UX/UI analysis tools, and marketing data analytics. Investigating new methods, technologies, and processes to reveal unmet customer needs and be able to translate those needs into product innovation ideas to expand Midea's product portfolio.
This position requires close collaboration with global teams and some domestic and international travel would be required.
Main responsibilities:
Research and understand the market landscape, competitor's advantages/disadvantages, and product offerings to help define specific areas for sales and business growth on cooking appliances (i.e., ranges, ovens, OTR/Microwaves, etc.).
Research and identify new product features, cooking trends, and devices desired by consumers to improve and/or facilitate their cooking experience.
Lead product and consumer research and insights via targeted surveys, and on-site or in-home interviews to search for or validate innovative appliances, solutions, and ideas.
Close work with R&D Engineering, Marketing, and Sales teams to improve the success of product launches and road maps for different product categories.
Stablish internal procedures and best practices to store and analyze market and customer data.
Work collaboratively with global and cross-functional teams to align product strategies.
Review and validate marketing and literature materials (POP, campaigns, Web information, printed U&C Manuals, etc.).
Required Qualifications, Skills, and Expertise:
Bachelor's degree in relevant discipline. Master's degree preferred.
At least 5+ years of experience in consumer insights for cooking appliances for the US market. Preferably with job experience in a market research/consumer insights firm.
Proficient in quantitative, qualitative, and data analytic tools to translate VOC into innovative products.
Excellent communication and presentation skills and ability to collaborate and lead projects throughout different levels of the organization.
Strong collaborator, working with multi-cultural and remote product development teams.
Goal-oriented and self-motivated, creative, resourceful, and entrepreneurial mindset.
Strong coaching skills.
Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Medical Billing Specialist
Specialist Job In Louisville, KY
Accounting Professionals - don't let your resume get lost in the shuffle! Our recruiters will provide you with great insight about trends in the industry - keeping you up to date on compensation expectations, company culture, and growth opportunities. If your background is in accounting as a Medical Billing Specialist, and you want to partner with the best, apply today!
As a Billing Specialist, you will prepare invoices for billing, post customer payments by recording cash, checks, and credit card transactions, as well as identifying and problem-solving when discrepancies arise.
Additional responsibilities of the Billing Specialist include:
Manage the status of accounts and balances and identify inconsistencies
Issue and post bills, receipts, and invoices
Update accounts receivable database with new accounts or missed payments
Provide solutions to any relative problems of clients
Write thorough reports on billing activity with clear and reliable data
Customs Clearance Specialist
Specialist Job In Erlanger, KY
Addison Group is hiring for a leading logistics organization dedicated to delivering seamless ocean import/export solutions. They are known for their supportive, tight-knit team and a commitment to promoting from within. They provide an environment that encourages career growth, and employees often find opportunities to advance both nationally and globally.
Job Description:
The Customs Specialist is responsible for managing customs-related processes and ensuring compliance with customs regulations within the transportation and logistics industry. They facilitate the smooth flow of goods across borders by handling customs documentation, resolving issues, and maintaining up-to-date knowledge of customs requirements. The Customs Specialist plays a critical role in minimizing delays and maximizing efficiency in customs clearance.
Key Responsibilities:
Prepare and review customs documentation, including import and export declarations.
Ensure compliance with customs regulations, including tariff classification, valuation, and country of origin requirements.
Coordinate with internal teams, clients, customs brokers, and government agencies to resolve customs-related issues.
Maintain accurate and up-to-date knowledge of customs regulations and procedures.
Stay informed about changes in customs regulations, trade agreements, and industry practices.
Perform audits and reviews to assess compliance with customs requirements.
Provide guidance and support to colleagues on customs-related matters.
Handle customs inquiries, investigations, and disputes.
Monitor and track customs clearances and resolve any delays or issues.
Collaborate with customs authorities and participate in customs-related programs, such as C-TPAT or AEO.
Support the development and implementation of customs compliance procedures and policies.
Qualifications:
Experience: 1-3 years in entry writing
Education: Open to various educational backgrounds
Skills: Strong attention to detail, process-oriented, able to work efficiently in a fast-paced environment
Software: 1+ years of experience with Cargowise is highly preferred
Languages: Fluency in English
Perks:
Opportunity for growth, with promotional paths available both within the U.S. and globally
Competitive benefits package, including:
Paid vacation
Medical, dental, and vision insurance
Long-term disability and life insurance
401(k) retirement plan
Tuition reimbursement program
Help Desk Technician
Specialist Job In Frankfort, KY
_*Help Desk Technician *__(Tier 1)_ _*100% Onsite - Frankfort, KY*_ _(40601)_ _*Long-term Contract*_ _(ongoing, stable)_ _*Pay: *__$20/hr on W2_ _*Description*_: Brooksource is currently seeking a number of *entry-level IT support* professionals to join our client in the *Public Sector* space for a *Tier 1 Help Desk* opportunity. The client is looking for candidates with *some form *of *information technology/customer support *or *call center-based* experience (*internship, part-time work, ~0-2 years professionally*), but they're also open to those with a *strong technical aptitude*, *reliability*, and *desire to grow* into the IT space.
_*Responsibilities*_*:*
* *Basic Troubleshooting:* Help users with simple problems like login issues, password resets, and basic navigation.
* *User Support:* Guide users on how to use the system's basic features.
* *Ticket Management:* Track and categorize help requests, making sure they are recorded correctly and solved quickly.
* *Escalation:* Pass more complicated problems to the next support level.
* *Customer Service:* Provide friendly and professional assistance to all users.
_*Qualifications*_*:*
* Some *IT/customer support* experience - around *0-2 years *in a *technical* *troubleshooting* or *call center/customer service* role, *internship*, or *part-time* work.
* Experience with *phone customer support*, huge plus if it's been in a *call center environment*.
* Ability to *learn new software* quickly.
* Experience with *Windows OS* is helpful.
* Clear *communication skills* to talk with users at all technical levels.
* Ability to *walk non-technical users *through *fixes* in *simple* *terms* they can understand.
* Strong *attention to detail,* with the ability to accurately *document* issues and follow procedures.
_*About EEG*__: Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Commute:
* Frankfort, KY 40622 (Required)
Ability to Relocate:
* Frankfort, KY 40622: Relocate before starting work (Required)
Work Location: In person
Finance Specialist
Specialist Job In Lexington, KY
ECP Business Capital is a rapidly growing financial sales marketplace here in Lexington, KY that provides capital solutions to small businesses across the United States. We are urgently hiring Junior Brokers to join our team and assist with the growth of our sales floor and the entire company.
We offer an aggressive commission structure, high renewal commissions, and extensive hands-on training, along with opportunities for growth and promotion within the company. If you are a high-energy, entrepreneurial, and collaborative individual seeking a dynamic work environment, this may be the opportunity for you to earn $100,000.00 or more per year.
What's in it for a Junior Broker:
$45,000 base salary with uncapped commission
15-week paid training and mentoring program
Syndication program to build passive income
Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck
Experience working for an industry-leading company with offices across the country
What you'll be doing as a Junior Broker:
Make calls to establish relationships and build your book of business from the ground up
Sell and close new and existing customers on business financing
Be honest and proactive in all your communications - internally and externally
Learn what financial products will fit clients best and be a proactive advisor
What you need as a Junior Broker:
College degree is preferred, but not required
Available to work full-time in-office, experiencing our award-winning culture
The determination to work harder than anyone you know
Strong negotiation skills with the ability to handle conflict professionally
Entrepreneurial mindset with a passion for great customer service
The ability to work with the latest technologies
Logistics Specialist
Specialist Job In Erlanger, KY
We are seeking dedicated and enthusiastic personnel for a Contract-to-Hire Logistics Coordinator position. This role involves managing client interactions, coordinating sea logistics operations, and ensuring seamless customer experiences.
Responsibilities:
Respond to customer inquiries through various communication channels with professionalism and empathy.
Provide accurate and timely information to customers regarding their accounts, products, and services.
Troubleshoot and resolve customer needs in a timely and effective manner.
Handle escalated customer issues with tact and diplomacy, ensuring customer satisfaction.
Collaborate with other teams, including sales, operations, marketing, and technical support, to address customer issues and improve customer experience.
Document customer interactions and issues accurately in our customer service management system.
Qualifications:
Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
Skills: Excellent communication, organizational, and problem-solving skills.
Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus.
Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment.
Compensation: $25.00 per hour
Call Center Specialist
Specialist Job In Covington, KY
Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies
►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol
►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy
►Regularly communicate with appropriate staff to access scheduling and study support needs
►Proactively identify and communicate project challenges, problems, and/or potential deficiencies
►Meet or exceed productivity goals consistently
Competencies:
►Excellent customer service skills
►Must be self-motivated, results-oriented and a quick learner
►Excellent organizational skills required
►Ability to function in a fast-paced, deadline-driven environment
►Attentiveness to detail
►Respond to the urgent needs of the team quickly and professionally
►Previous call center experience preferred but not required
►Knowledge of medical terminology a plus-training provided Required Education/Experience:
►High school diploma or equivalent
Schedule Specialist
Specialist Job In Kentucky
We are hiring for a Schedule Specialist.
At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
employee wellness programs
flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Qualifications
Education Requirements
High school education or equivalent
Experience Requirements
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
Exceptional organizational, customer service, communication, and decision making skills required.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Scheduling Specialist
Specialist Job In Morehead, KY
Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!
We are hiring a Scheduling Specialist for our growing team! Our Scheduling Specialists perform various functions, including helping to foster smooth operations in the health organization where they work. They achieve this by coordinating appointments and rescheduling them as needed in a high volume environment.
Key Responsibilities:
Knowledge and competency in problem solving, stress management, ethics and team building.
Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the which are related to work as a member of an addiction treatment team.
Responsible for entering instructions needed for scheduling in the electronic medical record
Provide support for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
Provide Support for collecting existing and new patient information when needed for running KASPER reports
Provide support in maintaining and updating patient medical records
Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data
Utilize appropriate schedule codes in scheduling for patients with appropriate provider and time/location slot
Provide support in scheduling outside referrals
Ensure suitable follow-up appointments are scheduled on a weekly basis
Provide support to other members of the department as needed.
Ability to prioritize work- and work-related responsibilities.
Ability to interact with staff in a professional manner.
Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served
The above is intended to be a general outline of job duties and not a complete list.
Key Experience and Education Needed:
High School Diploma or equivalent.
Experience with Substance Abuse/Mental Health
Proficiency with EHR, Microsoft Office and speech recognition software
Previous experience in hospital or other health care setting
Other Qualifications to be Considered:
Excellent written and verbal communication skills
Strong critical thinking skills
Ability to work and thrive in pressure situations
Punctual and reliable disposition
Superb listening and time management skills
Able to type 90 WPM
Knowledge and competency in problem solving, stress management, professional ethics and team building.
Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work being completed.
Attention to detail
Be well organized
Ability to prioritize work- and work-related responsibilities.
Ability to interact with staff in a professional manner.
Ability to coordinate and manage multiple tasks with attention to detail.
Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
Consumer Loan Specialist
Specialist Job In Florence, KY
We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency.
If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity!
Benefits:
* Earn monthly bonuses
* Medical, dental, and vision insurance effective day 1
* 401K with some company match
* Paid Time Off
* Employee Relief Fund
Hourly: $15.75 - $21.00
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.
Why you would love to work here:
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
What you will be doing:
* Greet and assist every customer in a professional manner
* Marketing for new loans to existing and new customers through solicitation calls
* Educate and upsell customers on all product offerings including loan options and insurance products
* Process loan applications to determine customer eligibility
* Work with past due customers to bring their account current through collection calls
Qualifications
What you should have:
* Customer service mindset
* Experience with sales and/or customer service
* Ability to multitask and effectively manage time
* High School diploma or equivalent.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Retail, Bank Teller, Lending, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Youth Development Specialist - Relocation to Hershey, PA Required
Specialist Job In Hopkinsville, KY
Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered.
Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive.
MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home.
Benefits
· Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more)
· Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
· Relocation assistance and paid training provided
· Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school
· Three-week paid summer vacation
Qualifications:
· Experience working or volunteering with youth, preferably from under-served settings
· This is a two-person job for couples who have been legally married for at least two years
· Both spouses should be age 27 or older
· No more than three dependent children may reside in the student home
· Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty
· Limitations on pets. Only fish and one dog of approved breeds is permitted
· Valid driver's license; ability to become certified to drive student home vans
· Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited)
· High school diploma or GED required
· Must be able to lift up to 50 lbs.
· Candidates must demonstrate a high degree of integrity as all staff are role models for students.
· Both spouses must complete an individual employment application
This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at *********************************.
Customer Service Specialists in Call Center - $16-19/ hour
Specialist Job In Creekside, KY
Technical Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727
Job Overview
Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High school diploma (or GED equivalent)
Associate or bachelor's degree preferred
Must pass a criminal background
Key Skills:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Ongoing training and skill development
Why You Should Join Us:
Pay: $16/hr with opportunities up to $19+!
100% paid training
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
AR Follow Up
Specialist Job In Louisville, KY
The Accounts Receivable Follow-Up Specialist is responsible for managing and monitoring outstanding invoices to ensure timely collection of payments. This role involves working closely with customers, internal departments, and external stakeholders to resolve billing issues and discrepancies. The ideal candidate will possess strong communication and problem-solving skills, with a keen attention to detail.
Key Responsibilities:
Monitor Accounts Receivable: Regularly review aging reports to identify overdue accounts and take appropriate action to follow up on outstanding invoices.
Customer Communication: Contact customers via phone, email, or mail to follow up on outstanding payments, resolve discrepancies, and negotiate payment plans if necessary.
Dispute Resolution: Collaborate with internal departments such as sales, billing, and customer service to resolve any disputes or issues that are delaying payments.
Payment Processing: Assist in the processing of payments received, ensuring they are accurately applied to the correct accounts.
Documentation and Reporting: Maintain detailed records of all communications and follow-up activities. Generate reports on accounts receivable status, collections progress, and any outstanding issues.
Reconciliation: Assist in reconciling accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Compliance: Ensure that all follow-up activities comply with company policies, as well as relevant laws and regulations.
Customer Relationship Management: Build and maintain positive relationships with customers to encourage timely payments and foster long-term partnerships.
Process Improvement: Identify opportunities to streamline accounts receivable processes and improve efficiency.
Schedule Specialist
Specialist Job In Louisville, KY
We are hiring for a Schedule Specialist.
At Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
employee wellness programs
flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Qualifications
Education Requirements
High school education or equivalent
Experience Requirements
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
Exceptional organizational, customer service, communication, and decision making skills required.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Consumer Loan Specialist
Specialist Job In Florence, KY
We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency.
If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity!
Benefits:
Earn monthly bonuses
Medical, dental, and vision insurance effective day 1
401K with some company match
Paid Time Off
Employee Relief Fund
Hourly: $15.75 - $21.00
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.
Why you would love to work here:
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
What you will be doing:
Greet and assist every customer in a professional manner
Marketing for new loans to existing and new customers through solicitation calls
Educate and upsell customers on all product offerings including loan options and insurance products
Process loan applications to