Patient Admitting Specialist 418735
Specialist Job 11 miles from Indio
IDR is seeking n Patient Admitting Specialist to join one of our top healthcare clients onsite in Rancho Mirage, CA. This will be a 3 month contract to hire role with the opportunity to be extended. If you want to join a large organization and work within an ever-growing team-oriented culture, apply now!
Position Overview/Responsibilities for the Patient Admitting Specialist:
Ensure a smooth and positive registration experience, assisting patients with their healthcare decisions.
Register patients correctly, verify insurance details, and avoid duplicate records.
Collect co-pays/deductibles, follow Medicare and regulatory guidelines, and maintain financial accuracy.
Answer calls, route faxes/messages, follow department protocols, and uphold a 97% registration accuracy rate.
Required Skills for the Patient Account Representative:Highschool Diploma/GED is required
1+ year in a healthcare setting and 1+ years with customer service experience
Experience and knowledge of medical terminology, payment processing, hospital based federal rules, and safety practices
What's in it for you?Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row
Compensation Details:
$18-21/hr
(24-25) CL83295 Classroom Activity Specialist @ Hamilton Elementary School (This school is located in Anza, CA which is approximately 37 miles South of Hemet and 36 miles from Temecula)
Specialist Job 44 miles from Indio
HEMET UNIFIED SCHOOL DISTRICT 1791 W. Acacia Ave. - Hemet, CA 91545 - ************** CLASSROOM ACTIVITY SPECIALIST JOB SUMMARY This position is under general supervision and reports to the site facilitator, organizes and delivers educational activities and routine classroom clerical duties, and other related work as required. ESSENTIAL FUNCTIONS ~ Works with students individually and in group assisting with specific instructional or learning tasks; ~Works directly with students in such subject areas as reading, math, language development, social studies, art, ethnic studies, music and physical education; ~Assists students by interpreting classroom assignments; ~Sets up work areas and prepares materials for class use; ~Reads to students and listens to students read; ~Drills students in assigned subjects matter; ~Administers and scores tests; ~Supervises students at nutrition break, on playground, and on field trips; ~Prepares charts, flash cards, dittos, work sheets, art material, bulletin boards, and similar materials; ~Orders supplies; ~Assists site facilitator with parent contacts; ~Assists in maintaining a neat and orderly environment; ~Assists pupils with the use of audiovisual aides; ~Attends in-service workshops; ~Assists with routine clerical duties directly related to classroom or lab work; ~Maintains routine information and operational records; ~Prepares reports or work completed and materials used; ~Operates office machines and devices; ~Performs simple processing of new materials as they are received. EMPLOYMENT STANDARDS KNOWLEDGE OF Basic methods and techniques used in tutoring and ways to work effectively with students; General needs and behavior patterns of students at the level to which assigned; Appropriate English usage, spelling, grammar and punctuations; Basic arithmetical concepts; Routine record management, storage, and retrieval systems and procedures. ABILITY TO Understand and carry out oral and written instructions; Learn methods used in controlling and motivating children; Operate audiovisual equipment; Communicate effectively; Organize tasks, and set priorities; Manage multiple tasks; Demonstrate good problem-solving skills; Respond appropriately to directions and changes in work assignments; Set up and maintain databases; Establish and maintain cooperative working relationships with the public and District personnel. EDUCATION High school diploma or general education degree (GED) and possession of the knowledge and abilities listed above. Pass District academic assessment "No Child Left Behind" test for Instructional Aides. EXPERIENCE One year of paid or volunteer experience working with children of various age PHYSICAL DEMANDS AND WORKING CONDITIONS The physical requirements indicated below are examples of the physical demands that this position classification must perform in carrying out the essential job functions. Physical Demands: Manual dexterity to operate a computer and related equipment and handle working with various materials and objects; sit, look down, turn neck (frequently); walk, stand, bend, stoop, reach, twist (continuously); squat, kneel, push, pull, climb stairs (frequently); lift and carry items to 10 pounds (continuously), to 25 pounds (frequently); grasp/manipulate materials and supplies (frequently); use seeing, hearing and speaking (continuously). Working Conditions: Inside classroom and/or outside playground, exposure to moderate noise created inside and outside the classroom, seasonal temperatures, dust, and wind. Reasonable accommodations may be made to enable a person with a disability to perform the essential functions of the job. EMPLOYMENT STATUS Bargaining Unit Position July 2003 Classified Bargaining Unit positions in the Hemet Unified School District are subject to an agency fee arrangement. All applicants are subject to a fingerprint clearance (at applicant's expense) through the Department of Justice and Federal Bureau of Investigation (DOJ/FBI). Authorization for employment will not be granted until the fingerprint clearance from DOJ/FBI has been accepted. This process takes approximately two (2) to five (5) working days.
Requirements / Qualifications
Dynamic PC Support Techician
Specialist Job 19 miles from Indio
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Customer Service Specialist
Specialist Job 8 miles from Indio
We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.
As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities:
Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience.
Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Process payments and manage cash register transactions.
Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
Assist with other administrative tasks and salon projects as needed.
Requirements
Requirements:
High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
Previous experience in a customer service role, preferably in the beauty or salon industry.
Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
Excellent organizational skills and attention to detail in managing appointments and salon operations.
Enthusiasm for working with students and supporting their learning and development.
Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
Proficiency in using salon management software or booking systems is a plus.
Basic knowledge of cosmetology services, terminology, and beauty product brands.
Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
Flexibility to work evenings and weekends based on salon hours and client demands.
Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
Salary Description $16.00 - $18.00 per hour
Insurance Service Specialist
Specialist Job 6 miles from Indio
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices.
Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training:
Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
Maintenance and servicing of insurance policies
Verifying new business applications
Processing insurance and membership payments
Updating electronic member information
Maintaining filing systems and typing
Qualifications:
High school diploma or equivalent required.
Experience working in a sales environment strongly preferred.
Must be proficient in using Microsoft Office software products.
A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer relationships.
The starting pay range for this position is $20.92 - $23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Donor Specialist - Mobile Operations
Specialist Job 8 miles from Indio
Job Details Entry PALM DESERT DISTRIBUTION CENTER - PALM DESERT, CA Full Time High School $17.00 - $26.00 Hourly Road Warrior Flex Health CareDescription
Provides excellent customer service while conducting donor registration, donor interviews, limited physical assessments, and Whole Blood Phlebotomies. Monitors donor/patient recovery and provides adverse donor reaction care management. Also responsible for various equipment and supply Quality Control.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Treats customers (internal and external) with dignity and respect in a friendly and professional manner.
2. Performs general and special donor registration on computer and manually as needed.
3. Performs tests such as blood pressure, temperature, pulse and hematocrit/hemoglobin.
4. Prepares pre-donation Apheresis Sample.
5. Confidentially interviews donors regarding their medical history and current health status.
6. Performs phlebotomy for Allogeneic Whole Blood and Directed Whole Blood Collection.
7. Monitors and discontinues manual collection of donor's units in the drawing area.
8. Properly prepares blood units for transport to the Laboratory.
9. Assists with donor recovery and adverse reactions.
10. Draws specimens for donor re-test and other orders.
11. Conducts daily equipment/supply set-up and breakdown, as well as Quality Control on specified instruments.
12. Accurately completes all required documentation regarding donor, procedure, QC, and cleaning records.
13. Actively recruits donors to various Blood Bank Programs (e.g. Apheresis) and promotions (e.g. Special Events).
14. Works at different draw locations as needed.
CUSTOMER INTERACTION/PROBLEM-SOLVING:
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer's needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. And/or demonstrates a moderate level of problem-solving skills.
COMPLEXITY:
Work involves mostly duties that involve related steps, processes, or methods, requiring the employee to make choices and recognize differences in a few easily recognizable situations, such as differences in fact, sources of information, or kinds of transactions or entries. Occasionally, work includes various duties involving different and unrelated processes and methods. Decisions on what needs to be done require analysis of the subject in each assignment, and chosen courses of action may be selected from several alternatives. Work involves conditions and elements that must be analyzed to identify interrelationships.
NATURE AND EXTENT OF SUPERVISION PROVIDED TO THE POSITION:
The supervisor makes assignments by defining objectives, priorities and deadlines, assisting the employee with unusual situations with no clear precedents. Employee plans and executes steps to complete the assignment, following instructions, policies, and previous training or accepted practices. Completed work is evaluated for soundness, appropriateness, and conformity to policy. Methods used by the employee are not reviewed in detail. Occasionally, the supervisor sets overall objectives and resources available, with deadlines and work plans developed in consultation with the employee, with some opportunity for the employee to interpret policy, or determine approaches and methodology for accomplishing assignments.
Qualifications
To perform this job successfully, each essential duty (as identified above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
GENERAL KNOWLEDGE, SKILLS, & ABILITIES:
1. Excellent customer service and communication skills.
2. Ability to work with blood.
3. Ability to function as a team member.
4. Ability to follow procedure.
5. Good accuracy with attention to detail.
6. Able to perform successful venipunctures.
7. Good documentation skills.
8. Ability to work with machines (i.e. sufficiently technically minded).
9. Ability to lift 30 pounds.
10. Basic math skills (related to determining donor eligibility, recognition, and draw information).
11. Ability to drive a standard passenger vehicle.
12. Knowledge of basic computer operation.
13. Ability to maintain confidentiality.
EDUCATION:
High School Diploma or General Education Diploma (GED) required. Optional: Medical Assistant Diploma, Certified Nursing Assistant Diploma, Emergency Medical Technician Certificate, Phlebotomy Certificate or similar military experience/certification.
EXPERIENCE:
One to two years' customer service experience is preferred.
CERTIFICATES, LICENSES, ETC.
Emergency Medical Technician Certificate (if applicable), Medical Assistant or Certified Nursing Assistant Diploma (if applicable) Phlebotomy Certificate (if applicable), or similar military experience/certification (if applicable), Current CPR Certification, Current California Driver's license.
PHYSICAL DEMANDS:
Refer to ADA checklist attached for physical demands.
WORK ENVIRONMENT:
Laboratory and Medical environments with high risks including Mobile Operations.
LifeStream is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
The employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.
EEO is the Law. For more EEO information about applicant rights click here.
Our organization participates in E-Verify, for more information click here.
All applicants who receive a conditional offer of employment will be required to undergo a pre-employment drug test in accordance with LifeStream's established guidelines.
Database and Gift Processing Specialist
Specialist Job 8 miles from Indio
Full-time Description
The Database and Gift Processing Specialist is responsible for administration of the CRM donor database, data/gift entry and acknowledgment, managing and maintaining the integrity and accuracy of private donor information, and is the point of contact for the reconciliation of all contributions with Finance. They will also provide tactical solutions for implementation of tasks related to the database.
Specific Tasks:
Database Entry and Gift Processing
• Track and process all gifts from a variety of sources
• Enter donations into the database on a daily basis
• Oversee and maintain database records
• Work with the finance team to ensure all donations are processed and recorded appropriately
• Set up pledges and matching gifts on donor records in database
• Coordinate and issue pledge reminders/invoices
• Reconcile gifts monthly with the finance department
Data Audit and Maintenance
• Maintain the overall integrity of the donor database
• Maintain accurate and current donor data that effectively tracks key information and cultivation/solicitation activities
• Update database, specifically donors with current address, title, and bio information
• Create and manage ongoing data hygiene processes
• Execute “de-duping” of duplicate database records
• Create and generate various dashboard/income reports
• Perform queries and generate various lists as requested for events, mailings or e-appeals
• Develop and maintain written standard operating procedures for all processes related to the database
Donor Acknowledgment
• Prepare and generate timely acknowledgment letters related to donations, pledges, tribute gifts, bequests, matching gifts,
special appeals, stock gifts, donor events, restricted gifts, etc.
• Track pledges
• Execute mailings including welcome packets, thank you letters, cards, and fundraising appeals as needed
Manage Tributes Program
• Communicate with incoming inquiries
• Develop and monitor budget line
• Assist in creating brochures, website wording
• Process requests for and ensure the installation of tiles
General Fundraising Support
• Respond to external inquiries and donor correspondence by email, mail, and phone in timely manner
• Provide support to Senior Management as required
• Submit annual reports and financials to nonprofit rating agencies (Charity Navigator, GuideStar)
• Support the finance department during the annual audit
• Handle other data entry requests/projects from Development staff as assigned
• Participate in special projects and team/staff meetings
• Interview, recruit, and train volunteers who help with database clean-up and other tasks in the department
• Other related responsibilities as necessary to accomplish Department objectives, and as assigned by the Chief Development Officer, e.g., conduct private tours for prospects and donors. Steward and develop donors as assigned. Oversee the production
of complex mail mergers, name tags, event RSVPs.
Supervisory Responsibility
• Delegate projects to the Development department assistant and volunteers
Equipment Used: Computer, copy/fax machine, golf cart, printer, scanner, telephone, two-way radio
Requirements
Qualifications:
MINIMUM EDUCATION/CERTIFICATION REQUIRED: Bachelor's degree.
MINIMUM EXPERIENCE REQUIRED:
• Three+ years of experience with a CRM donor software program and knowledge of gift batching, importing, reporting,
and merging. DonorPerfect (SofterWare, Inc.) experience preferred.
• Experience working at a nonprofit in a development fundraising capacity.
• Strong experience and confidence in working and communicating with donors and high-net-worth individuals.
• Sound judgment in maintaining the strictest of confidentiality of donor information.
• Enthusiastic, imaginative, energetic, and creative approach with a ‘can do' attitude.
• Commitment to the mission of The Living Desert.
OTHER: Must hold a valid California driver's license and be insurable on The Living Desert's automobile policy.
Specific Skills:
• Understanding of basic principles of Development.
• Excellent computer and data management skills, including proficiency with Microsoft Office technology (including Word, Excel,
Outlook, and PowerPoint).
• Proficiency with constituent relationship management system databases. DonorPerfect (SofterWare, Inc.) experience
preferred.
• Strong data entry skills and ability to process a high volume of donations on a daily basis.
• Ability to work effectively on multiple projects and meet deadlines.
• Ability to work collaboratively across teams and be hands-on with the performance of a variety of assigned tasks.
• Flexibility to adapt to changing priorities and new responsibilities within a growing program, and willingness to handle projects
outside of standard responsibilities.
• Outstanding organizational skills and attention to detail.
• Effective written and spoken communication skills with the proven ability to craft donor correspondence.
• Ability to respond to and handle problems in a positive, service-oriented manner.
• Ability to work with others in a team setting.
• Work in a small department where hands-on participation is needed.
Physical Position Description:
ESSENTIAL PHYSICAL TASKS: Sitting at a workstation for long periods of time; working on a computer for long periods of time, standing, walking, sitting, bending, twisting, reaching motions; occasional carrying items weighing up to 25 pounds; driving a golf cart safely with guests. Able to stand/walk for extended periods of time occasionally, related to event participation.
TYPICAL WORKING CONDITIONS: Working in an office environment - no unusual exposures; occasional working outdoors in extreme heat or moderate cold for periods of time.
HOLIDAY/EVENING WORK: Occasional need for holiday/evening work for special events.
TRAVEL: Occasional local travel may be required.
Salary Description $25.00/hr
Peer Support Specialist Overnight - Mobile Crisis Outreach Program Beaumont
Specialist Job 44 miles from Indio
JOB SUMMARY: Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in-person support. The Mobile Crisis Outreach Program responds 7 days a week from 7:30pm to 8:30am, broken down by shifts. The Mobile Crisis Outreach Peer Support Specialist will respond, in conjunction with the Mobile Crisis Outreach Program clinician, to provide timely support including crisis stabilization, safety planning, community resources and provide follow up support. Utilizing the Mobile Crisis Outreach Program vehicle to respond to calls, this role is an integral part of the Sycamores larger Mobile Crisis Outreach Program including close partnerships with the 988-call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals, and ambulance transport companies.
The Mobile Crisis Outreach Peer Support Specialist has lived experience as a recipient of mental health services, and/or houselessness and/or system involvement, and can utilize these unique personal, practical, valuable experiences, and first-hand insight to benefit the team and consumers i.e., Adults, Youth, Children and their families as well as the community.
The Mobile Crisis Outreach Program Peer Support Specialist provides the Mobile Crisis Outreach Program with expertise about the recovery process, symptom management, and consumers persistence to lead a satisfying life in society. Mobile Crisis Outreach Peer Support Specialist is also responsible for providing care, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. Mobile Crisis Outreach Peer Support Specialist will provide consultation to consumers regarding community resources, crisis intervention, and available community services i.e., housing, mental health services, medical treatment, and substance abuse services.
The Mobile Crisis Outreach Department evaluates the individual in “crisis” out in the field and takes measures to ensure the individuals safety (i.e., If clinically necessary, the Peer Support Specialist works with the Clinician in locating hospitals, ambulances, coordinating care etc.…). The Mobile Crisis Outreach Program team responds to an individual's need for in person evaluation for safety within specified geographical area (i.e., Desert, Mid-County and Western Regions). The Mobile Crisis Outreach Program utilizes Sycamores vehicles to co-respond (two staff at a time) to provide added support and security measures.
Starting Pay Range:
$68,640 - $70,580 per year for Full-Time employment (starting pay will be based on previous work experience and educational background.) There will be an additional $4,160 per year overnight differential.
Shift Schedule:
Tuesday - Friday 10:30 pm - 8:30 am
JOB QUALIFICATIONS
Be at least 18 years of age.
Possess a high school diploma or equivalent degree.
Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services.
Be willing to share their lived experience.
Have a strong dedication to recovery.
Agree, in writing, to adhere to the Code of Ethics.
Certification in Peer Support is preferred but not required. If not certified, upon hire the peer support specialist must successfully complete the training requirements for a peer support specialist and pass the certification examination or go through the process to become certified.
Valid California Driver License and a driving record acceptable to the Agency's insurance carrier.
Ability to use agency vehicle with appropriate insurance for all transporting consumers and adhering to federal, state and local motor vehicle safety standards when transporting children.
Maintains all required licenses and certifications.
PHYSICAL DEMANDS
The ability to physically manage and/or de-escalate consumers/residents.
Frequent driving in the community with consumers.
Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
Reaching at or above shoulder level may be necessary.
Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
Requires physical presence in the office during shift.
Ability to practice physical intervention for safety of consumers according to training and policy.
Ability to operate a motor vehicle.
All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.
Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.
Other details
Job Family Billing Staff
Pay Type Salary
Required Education High School
Welcome Center Specialist |Part-time| Acrisure Arena
Specialist Job 8 miles from Indio
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Welcome Center Specialist will support the Berger Foundation Iceplex guest experience, point of sale front desk, and programming activity. This will include cross-collaboration with program leaders for youth hockey, adult hockey, figure skating, and in-venue events to maximize efficiency and customer communication.
This role will pay an hourly wage of $20.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 11, 2025.
Responsibilities
Establish the Berger Foundation Iceplex as the predominant ice facility in the Coachella Valley through excellent customer service.
Provides efficient, gracious, and professional guest service and look for opportunities to enhance the guest experience.
Front desk responsibilities
checking-in program participants
conduct point of sale transactions concessions, skate rentals, skate sharpening, drop-in activities, and program registration
welcome the public, provide venue information and directions
Professionally and accurately execute policies and procedures
Intake and outtake of skate and equipment rentals for the public
Help with sizing, lacing & cleaning skates upon return
Support birthday party schedules, set-up, and execution
Communicate clearly and professionally with guests and staff
Execute policies and procedures professionally and accurately
Accurately handle register transactions
Process transactions for purchases and rentals
Daily cleaning tasks within the department
Support in-rink concessions - pizza, popcorn, snacks, and drinks service & sales
Attend all required training sessions and staff meetings
Maintain a clean and safe facility
Responsible for alerting managers to any unsafe or potentially hazardous ice conditions
Qualifications
Recreation facility or other customer service front desk experience
Cash & sales transaction management
League, facility schedule management
Strong verbal communication skills, with the ability to present and communicate with customers
A high degree of personal integrity and consistently put the interests of the organization first
Excellent communicator
Preferred Experience & Qualifications:
Experience with youth sports at the recreational and elite level
Understanding of event and on-ice programming
2+ years work experience at an ice facility or other related sports complex
Experience with sports scheduling software (preferably DAYSMART)
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Educational Support Specialist
Specialist Job 8 miles from Indio
Minimum Qualifications Any combination equivalent to an Associate's degree and (3) three years of years increasingly responsible experience involving related analysis activities and projects.
HEDIS Specialist
Specialist Job 6 miles from Indio
Under direct supervision of the Director of Quality and Population Health, the position assists in coordination of overall HEDIS (Healthcare Effectiveness Data and Information Set) activities. Responsible for providing operational/strategic support in planning, coordinating, and validating HEDIS.
Hybrid Requirement: This position will regularly travel to DAP Health Clinics in San Diego county.
Supervisory Responsibilities: N/A
Essential Duties and Responsibilities:
* Meets the organization's customer services standards, including interpersonal communication and professional conduct expectations.
* Assists with various aspects of the HEDIS process.
* Perform medical chart reviews to look for gaps in care such as missing mammograms, colon cancer screenings, diabetic screenings, etc.
* Track open quality gaps.
* Coordinates with clinical staff to inform them of missing screenings and HEDIS gaps.
* Coordinates HEDIS processes and establishes a plan to improve scores.
* Implement a process to request and evaluate member compliance reports for each HEDIS measure, including evaluating improvement opportunities.
* Conduct quality audits.
* Coordinating HEDIS activities for internal departments, external partners, and contracted vendors.
* Manages HEDIS reporting process across the organization.
* Maintain all data and process controls to ensure compliance.
* Maintains interdepartmental lines of communication.
* Assists in setting up all performance improvement activities across the organization.
* Prepare HEDIS findings for CQI committee so that CQI can consider and enact clinical risk recommendations to address quality issues and mitigate further legal risk exposure.
* Provides weekly data reports to departmental leadership.
* Maintains departmental database(s) (education, certifications, and schedules).
* Takes and transcribes, prepares, copies, and distributes meeting minutes as required.
* Assists with special projects and interdepartmental needs when appropriate.
* Performs other duties as assigned.
Qualifications
Qualifications:
Minimum Qualifications (Education and Experience):
* Bachelor's degree in nursing from an accredited college or university preferred.
* HEDIS certification preferred.
* High School Diploma or GED Equivalent required.
* Minimum 2-3 years' experience in quality-improvement or health care required.
* Minimum 2 years' experience with data analysis
* Experience with NCQA Survey Requirements and HEDIS reporting.
* Knowledge of medical terminology and basic charting
* Strong understanding of office procedures and protocol with an emphasis on good organizational skills and attention to detail.
* Ability to effectively prioritize multiple tasks and deadlines.
* Excellent customer service skills.
* Good oral and written communication skills.
* Proficiency with basic office equipment (calculator, computer, copier, fax).
* Intermediate computer skills with an emphasis on MS Word, Excel, Access, PowerPoint, Outlook, and desktop publishing.
Knowledge, Skills and Abilities:
* Computer competence, highly effective collaboration, written and verbal communications skills.
* Attention to detail development and maintenance of regulatory paperwork.
* Excellent oral and written communication skills.
* Effective interpersonal skills.
* Ability to set priorities and meet timelines for performance expectations, while maintaining strong attention to detail.
* Ability to work independently with minimal supervision and demonstrate initiative.
* Must demonstrate sound judgment and decision-making.
* Computer proficiency, including programs such as MS Office, Word, Excel, email, and internet research, required.
* Must be ethical and possess the ability to remain impartial and objective.
* Must exemplify strong, positive leadership skills.
* Must possess the ability to educate and train compliance and clinical standards to staff members.
* Must be able to travel as needed.
* Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, patients) via strong communication skills.
Cafe Specialist
Specialist Job 14 miles from Indio
Cafe specialist is an entry-level position for employees who will primarily specialize and work in our cafe area, serving our guests. Cafe specialists provide a crucial component to our guest experience, and their work is pivotal to allowing for that experience to shine.
Duties include preparation and service of both concession menu items and primarily our expanded cafe menu items. Specialists are also responsible for serving beer/wine (if age permits), cashiering, cleaning, and maintaining work areas and equipment. Hired employees will be trained on how to build our menu items, use our equipment, and make amazing food such as Fresh Fast Fired Pizza, Sandwiches, Grilled Quesadillas, and Onsite Fresh Made Ice Cream.
An interest in cooking and food service is vital. Food Safety knowledge and past alcohol training (TAP) are a plus, as well as food prep or production experience. The applicant will need to provide a Food Handlers card but not necessarily need a Serve Safe certification, but again a huge plus if the applicant has one.
We are always looking for upbeat, energetic, people-oriented individuals with a passion for movies and guest service to help us create a memorable movie-going experience for our guests.
We take pride in providing a fun, fast-paced, and enjoyable work environment for all our employees. Our employees have flexible work schedules and earn free movies.
We teach and encourage teamwork. We value hard work, and we appreciate excellence. Employees need to be comfortable working with the public and be capable of bringing a good attitude to work every day. And did we mention we offer flexible hours and shifts? It's the perfect second job or main job for folks in school. Plus, what a great way to get FREE movies.
Production Services Specialist
Specialist Job 44 miles from Indio
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary
Looking for a Telephony Call Routing / IVR Support Analyst for a production support role. Responsibilities will focus on supporting a Genesys CTI call routing solution. Supported applications will include the Genesys suite of call routing components and applications. Candidate should also be familiar with IVR support, analysis and troubleshooting. Candidate should be comfortable engaging in real-time triage conference calls to troubleshoot complex contact center routing and IVR issues. Ability to communicate clearly both verbally and written to multiple tiers of management is required. Applicant should be an aggressive self-starter, motivated to learn new applications, technologies and able to work multiple concurrent tasks. Application specific training will consist of hands on real time engagement as well as formal vendor training. On-call rotation is required which will include weekends, nights and holidays. Qualified applicant should have a minimum of 2-3 years experience in contact center telecommunications. Strong problem solving and diagnostic skills are essential to success for this position. A solid foundation o of computer and network fundamentals are required for this role.
Required Qualifications
Minimum of 2-3 years experience providing IVR support, analysis and troubleshooting in a Contact Center environment.
Experience engaging in real-time triage conference calls to troubleshoot complex contact center routing and IVR issues.
Ability to communicate clearly both verbally and written to multiple tiers of management
Self-starter, motivated to learn new applications, technologies and able to work multiple concurrent tasks.
Strong diagnostic and problem solving skills
Solid understanding of networking fundamentals and contact center technologies
Experience troubleshooting and resolving issues within Windows Operating Systems
Advanced Microsoft Office Skills
Desired Qualifications
Experience using Avaya Call Manager and Genesys Call Routing
Experience with IVR Technologies (GVP a plus)
Proven experience with SQL
SIP experience is a plus
Linux troubleshooting is a plus
Experience with software tools, specifically Splunk
Skills:
Adaptability
Analytical Thinking
Production Support
Automation
Collaboration
Innovative Thinking
Result Orientation
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Hemet - 2498 W Florida Ave - WEST HEMET BC (CA6216) Pay and benefits information Pay range$77,200.00 - $135,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Specialist
Specialist Job 30 miles from Indio
div class="job-preview-details" div class="vertical-padding" div Full-time/div /div div class="job-listing-header"Description/div divp em Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they came together with another group of Lutheran congregations in Los Angeles having the very same conversation. Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3) non-profit social service agency. The mission has stayed true to its earliest beginnings, to be a servant to those in need. Today LSSSC serves thousands of individuals and families throughout Southern California with over 70 different programs/services at nearly 20 different locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect./em/ppbr//ppemstrong Lutheran Social Services of Southern California's Mission:/strong/em em Ignited by faith, we live out God's love by embracing, equipping and empowering vulnerable people in Southern California./em/ppbr//ppstrong Job Summary:/strong The Specialist provides mental health support services to help the family establish and maintain a stable environment in the household./p/div
div class="job-listing-header"Requirements/div
div data-bind="html: Job.Requirements"p strong Essential Duties and Responsibilities/strong include the following. Other duties may be assigned./pp1. Assists the Facilitator in teaching the Child and Family members to locate resources./pp2. Assists at Child/Family Team meetings to identify goals and plans focused on enhancing client safety./pp3. Provides support for the family/child in meetings and other system areas./pp4. Develops, initiates, and maintains Memorandums of Understanding (MOUs) with various area agencies and individuals for obtaining needed services for the Success First (SF) clients./pp5. Provides Intensive Home-Based Services (IHBS)./pp6. Provides transportation for clients in a company vehicle to and from meetings, services, and appointments./pp7. Maintains their portion of the chart per the standards delineated by DBH, the program, and other government regulatory agencies./pp8. Assists with the provision of crisis/emergency services./pp9. Provides activities congruent with the goals and needs of the family and the Individualized Service Plan(ISP)./pp10. Promotes collaboration among families, advocates, mental health providers, health care providers, school personnel, and personnel from other agencies./pp11. Provides other services as designated by and only with prior approval of the Clinic Director./pp12. Works cooperatively with team members (Clinician, Facilitator, Parent Partner, Therapeutic Behavior Services (TBS), Coach, Quality Assurance/Fiscal Representative) to support the client and family in attaining improved mental health and quality of life outcomes./pp13. Attends all assigned county meetings./pp14. Participates in the rotating On-Call Schedule for the program, which includes the Family Urgent Response System (FURS) for the Success First Program./pp15. Works a flexible schedule, with the ability to offer In-Person services to clients during the evening, weekend, and holiday hours out in the field or client's residence./pp16. Using the On-Call schedule for the program, be available to address the regular and emergency needs of the clients, including emergency response availability, call back staff, and offer support for in-person crisis response during and after regular working hours./pp17. Uses the Electronic Health Record to ensure all required documentation is entered accurately and on time. Be able to chart independently by 90 days after hire./pp18. Maintains a clean and organized work environment./pp19. Meets all requirements and regulations delineated in the Employee Handbook./pp20. Advocates for the program by providing outreach to family members and the community./ppbr//ppstrong Competency:/strong/pp To perform the job successfully, an individual should demonstrate the following competencies:/pp Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics./pp Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments./pp Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings./pp Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information./pp Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events./pp Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality./pp Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly./ppbr//ppstrong Qualifications:/strong/pp To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions./ppbr//ppstrong Education/Experience:/strong/pp The Family Specialist must possess an A.A., B.A., or B.S. and/or have extensive experience working with youth who have emotional and/or mental health issues. A valid California driver's License and 100/300 car insurance./ppbr//pp Language Ability:/pp Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization./ppbr//pp Math Ability:/pp Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and draw and interpret bar graphs./ppbr//pp Reasoning Ability:/pp Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations./p/div
div class="job-listing-header"Salary Description/div
div$21.00 - $23.00 per hour/div
/div
(24-25) CL83294 Classroom Activity Specialist @ Hamilton High School (This school is located in Anza, CA which is approximately 37 miles South of Hemet and 36 miles from Temecula)
Specialist Job 44 miles from Indio
HEMET UNIFIED SCHOOL DISTRICT 1791 W. Acacia Ave. - Hemet, CA 91545 - ************** CLASSROOM ACTIVITY SPECIALIST JOB SUMMARY This position is under general supervision and reports to the site facilitator, organizes and delivers educational activities and routine classroom clerical duties, and other related work as required. ESSENTIAL FUNCTIONS ~ Works with students individually and in group assisting with specific instructional or learning tasks; ~Works directly with students in such subject areas as reading, math, language development, social studies, art, ethnic studies, music and physical education; ~Assists students by interpreting classroom assignments; ~Sets up work areas and prepares materials for class use; ~Reads to students and listens to students read; ~Drills students in assigned subjects matter; ~Administers and scores tests; ~Supervises students at nutrition break, on playground, and on field trips; ~Prepares charts, flash cards, dittos, work sheets, art material, bulletin boards, and similar materials; ~Orders supplies; ~Assists site facilitator with parent contacts; ~Assists in maintaining a neat and orderly environment; ~Assists pupils with the use of audiovisual aides; ~Attends in-service workshops; ~Assists with routine clerical duties directly related to classroom or lab work; ~Maintains routine information and operational records; ~Prepares reports or work completed and materials used; ~Operates office machines and devices; ~Performs simple processing of new materials as they are received. EMPLOYMENT STANDARDS KNOWLEDGE OF Basic methods and techniques used in tutoring and ways to work effectively with students; General needs and behavior patterns of students at the level to which assigned; Appropriate English usage, spelling, grammar and punctuations; Basic arithmetical concepts; Routine record management, storage, and retrieval systems and procedures. ABILITY TO Understand and carry out oral and written instructions; Learn methods used in controlling and motivating children; Operate audiovisual equipment; Communicate effectively; Organize tasks, and set priorities; Manage multiple tasks; Demonstrate good problem-solving skills; Respond appropriately to directions and changes in work assignments; Set up and maintain databases; Establish and maintain cooperative working relationships with the public and District personnel. EDUCATION High school diploma or general education degree (GED) and possession of the knowledge and abilities listed above. Pass District academic assessment "No Child Left Behind" test for Instructional Aides. EXPERIENCE One year of paid or volunteer experience working with children of various age PHYSICAL DEMANDS AND WORKING CONDITIONS The physical requirements indicated below are examples of the physical demands that this position classification must perform in carrying out the essential job functions. Physical Demands: Manual dexterity to operate a computer and related equipment and handle working with various materials and objects; sit, look down, turn neck (frequently); walk, stand, bend, stoop, reach, twist (continuously); squat, kneel, push, pull, climb stairs (frequently); lift and carry items to 10 pounds (continuously), to 25 pounds (frequently); grasp/manipulate materials and supplies (frequently); use seeing, hearing and speaking (continuously). Working Conditions: Inside classroom and/or outside playground, exposure to moderate noise created inside and outside the classroom, seasonal temperatures, dust, and wind. Reasonable accommodations may be made to enable a person with a disability to perform the essential functions of the job. EMPLOYMENT STATUS Bargaining Unit Position July 2003 Classified Bargaining Unit positions in the Hemet Unified School District are subject to an agency fee arrangement. All applicants are subject to a fingerprint clearance (at applicant's expense) through the Department of Justice and Federal Bureau of Investigation (DOJ/FBI). Authorization for employment will not be granted until the fingerprint clearance from DOJ/FBI has been accepted. This process takes approximately two (2) to five (5) working days.
Requirements / Qualifications
Dynamic PC Support
Specialist Job 19 miles from Indio
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Peer Support Specialist Overnight - Mobile Crisis Outreach Program Beaumont
Specialist Job 44 miles from Indio
JOB SUMMARY: Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in-person support. The Mobile Crisis Outreach Program responds 7 days a week from 7:30pm to 8:30am, broken down by shifts. The Mobile Crisis Outreach Peer Support Specialist will respond, in conjunction with the Mobile Crisis Outreach Program clinician, to provide timely support including crisis stabilization, safety planning, community resources and provide follow up support. Utilizing the Mobile Crisis Outreach Program vehicle to respond to calls, this role is an integral part of the Sycamores larger Mobile Crisis Outreach Program including close partnerships with the 988-call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals, and ambulance transport companies.
The Mobile Crisis Outreach Peer Support Specialist has lived experience as a recipient of mental health services, and/or houselessness and/or system involvement, and can utilize these unique personal, practical, valuable experiences, and first-hand insight to benefit the team and consumers i.e., Adults, Youth, Children and their families as well as the community.
The Mobile Crisis Outreach Program Peer Support Specialist provides the Mobile Crisis Outreach Program with expertise about the recovery process, symptom management, and consumers persistence to lead a satisfying life in society. Mobile Crisis Outreach Peer Support Specialist is also responsible for providing care, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. Mobile Crisis Outreach Peer Support Specialist will provide consultation to consumers regarding community resources, crisis intervention, and available community services i.e., housing, mental health services, medical treatment, and substance abuse services.
The Mobile Crisis Outreach Department evaluates the individual in “crisis” out in the field and takes measures to ensure the individuals safety (i.e., If clinically necessary, the Peer Support Specialist works with the Clinician in locating hospitals, ambulances, coordinating care etc.). The Mobile Crisis Outreach Program team responds to an individual's need for in person evaluation for safety within specified geographical area (i.e., Desert, Mid-County and Western Regions). The Mobile Crisis Outreach Program utilizes Sycamores vehicles to co-respond (two staff at a time) to provide added support and security measures.
Starting Pay Range:
$68,640 - $70,580 per year for Full-Time employment (starting pay will be based on previous work experience and educational background.) There will be an additional $4,160 per year overnight differential.
Shift Schedule:
Tuesday - Friday 10:30 am - 8:30 am
JOB QUALIFICATIONS
Be at least 18 years of age.
Possess a high school diploma or equivalent degree.
Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services.
Be willing to share their lived experience.
Have a strong dedication to recovery.
Agree, in writing, to adhere to the Code of Ethics.
Certification in Peer Support is preferred but not required. If not certified, upon hire the peer support specialist must successfully complete the training requirements for a peer support specialist and pass the certification examination or go through the process to become certified.
Valid California Driver License and a driving record acceptable to the Agency's insurance carrier.
Ability to use agency vehicle with appropriate insurance for all transporting consumers and adhering to federal, state and local motor vehicle safety standards when transporting children.
Maintains all required licenses and certifications.
PHYSICAL DEMANDS
The ability to physically manage and/or de-escalate consumers/residents.
Frequent driving in the community with consumers.
Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
Reaching at or above shoulder level may be necessary.
Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
Requires physical presence in the office during shift.
Ability to practice physical intervention for safety of consumers according to training and policy.
Ability to operate a motor vehicle.
All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.
Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.
Other details
Job Family Billing Staff
Pay Type Salary
Required Education High School
Welcome Center Specialist |Part-time| Acrisure Arena
Specialist Job 8 miles from Indio
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Welcome Center Specialist will support the Berger Foundation Iceplex guest experience, point of sale front desk, and programming activity. This will include cross-collaboration with program leaders for youth hockey, adult hockey, figure skating, and in-venue events to maximize efficiency and customer communication.
This role will pay an hourly wage of $20.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 11, 2025.
About the Venue Acrisure Arena
America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.
Responsibilities
Establish the Berger Foundation Iceplex as the predominant ice facility in the Coachella Valley through excellent customer service.
Provides efficient, gracious, and professional guest service and look for opportunities to enhance the guest experience.
Front desk responsibilities
checking-in program participants
conduct point of sale transactions concessions, skate rentals, skate sharpening, drop-in activities, and program registration
welcome the public, provide venue information and directions
Professionally and accurately execute policies and procedures
Intake and outtake of skate and equipment rentals for the public
Help with sizing, lacing & cleaning skates upon return
Support birthday party schedules, set-up, and execution
Communicate clearly and professionally with guests and staff
Execute policies and procedures professionally and accurately
Accurately handle register transactions
Process transactions for purchases and rentals
Daily cleaning tasks within the department
Support in-rink concessions - pizza, popcorn, snacks, and drinks service & sales
Attend all required training sessions and staff meetings
Maintain a clean and safe facility
Responsible for alerting managers to any unsafe or potentially hazardous ice conditions
Qualifications
Recreation facility or other customer service front desk experience
Cash & sales transaction management
League, facility schedule management
Strong verbal communication skills, with the ability to present and communicate with customers
A high degree of personal integrity and consistently put the interests of the organization first
Excellent communicator
Preferred Experience & Qualifications:
Experience with youth sports at the recreational and elite level
Understanding of event and on-ice programming
2+ years work experience at an ice facility or other related sports complex
Experience with sports scheduling software (preferably DAYSMART)
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
HEDIS Specialist
Specialist Job 6 miles from Indio
Job Details Coachella Valley Community Health Center - Coachella, CA Full Time $27.23 - $27.87 Hourly Health CareDescription
Under direct supervision of the Director of Quality and Population Health, the position assists in coordination of overall HEDIS (Healthcare Effectiveness Data and Information Set) activities. Responsible for providing operational/strategic support in planning, coordinating, and validating HEDIS.
Hybrid Requirement: This position will regularly travel to DAP Health Clinics in San Diego county.
Supervisory Responsibilities: N/A
Essential Duties and Responsibilities:
Meets the organization's customer services standards, including interpersonal communication and professional conduct expectations.
Assists with various aspects of the HEDIS process.
Perform medical chart reviews to look for gaps in care such as missing mammograms, colon cancer screenings, diabetic screenings, etc.
Track open quality gaps.
Coordinates with clinical staff to inform them of missing screenings and HEDIS gaps.
Coordinates HEDIS processes and establishes a plan to improve scores.
Implement a process to request and evaluate member compliance reports for each HEDIS measure, including evaluating improvement opportunities.
Conduct quality audits.
Coordinating HEDIS activities for internal departments, external partners, and contracted vendors.
Manages HEDIS reporting process across the organization.
Maintain all data and process controls to ensure compliance.
Maintains interdepartmental lines of communication.
Assists in setting up all performance improvement activities across the organization.
Prepare HEDIS findings for CQI committee so that CQI can consider and enact clinical risk recommendations to address quality issues and mitigate further legal risk exposure.
Provides weekly data reports to departmental leadership.
Maintains departmental database(s) (education, certifications, and schedules).
Takes and transcribes, prepares, copies, and distributes meeting minutes as required.
Assists with special projects and interdepartmental needs when appropriate.
Performs other duties as assigned.
Qualifications
Qualifications:
Minimum Qualifications (Education and Experience):
Bachelor's degree in nursing from an accredited college or university preferred.
HEDIS certification preferred.
High School Diploma or GED Equivalent required.
Minimum 2-3 years' experience in quality-improvement or health care required.
Minimum 2 years' experience with data analysis
Experience with NCQA Survey Requirements and HEDIS reporting.
Knowledge of medical terminology and basic charting
Strong understanding of office procedures and protocol with an emphasis on good organizational skills and attention to detail.
Ability to effectively prioritize multiple tasks and deadlines.
Excellent customer service skills.
Good oral and written communication skills.
Proficiency with basic office equipment (calculator, computer, copier, fax).
Intermediate computer skills with an emphasis on MS Word, Excel, Access, PowerPoint, Outlook, and desktop publishing.
Knowledge, Skills and Abilities:
Computer competence, highly effective collaboration, written and verbal communications skills.
Attention to detail development and maintenance of regulatory paperwork.
Excellent oral and written communication skills.
Effective interpersonal skills.
Ability to set priorities and meet timelines for performance expectations, while maintaining strong attention to detail.
Ability to work independently with minimal supervision and demonstrate initiative.
Must demonstrate sound judgment and decision-making.
Computer proficiency, including programs such as MS Office, Word, Excel, email, and internet research, required.
Must be ethical and possess the ability to remain impartial and objective.
Must exemplify strong, positive leadership skills.
Must possess the ability to educate and train compliance and clinical standards to staff members.
Must be able to travel as needed.
Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, patients) via strong communication skills.
(24-25) Classroom Activity Specialist @ Valley Schools | Work Hours: Between 2.5-8 hours per day
Specialist Job 44 miles from Indio
HEMET UNIFIED SCHOOL DISTRICT 1791 W. Acacia Ave. - Hemet, CA 91545 - ************** CLASSROOM ACTIVITY SPECIALIST JOB SUMMARY This position is under general supervision and reports to the site facilitator, organizes and delivers educational activities and routine classroom clerical duties, and other related work as required. ESSENTIAL FUNCTIONS ~ Works with students individually and in group assisting with specific instructional or learning tasks; ~Works directly with students in such subject areas as reading, math, language development, social studies, art, ethnic studies, music and physical education; ~Assists students by interpreting classroom assignments; ~Sets up work areas and prepares materials for class use; ~Reads to students and listens to students read; ~Drills students in assigned subjects matter; ~Administers and scores tests; ~Supervises students at nutrition break, on playground, and on field trips; ~Prepares charts, flash cards, dittos, work sheets, art material, bulletin boards, and similar materials; ~Orders supplies; ~Assists site facilitator with parent contacts; ~Assists in maintaining a neat and orderly environment; ~Assists pupils with the use of audiovisual aides; ~Attends in-service workshops; ~Assists with routine clerical duties directly related to classroom or lab work; ~Maintains routine information and operational records; ~Prepares reports or work completed and materials used; ~Operates office machines and devices; ~Performs simple processing of new materials as they are received. EMPLOYMENT STANDARDS KNOWLEDGE OF Basic methods and techniques used in tutoring and ways to work effectively with students; General needs and behavior patterns of students at the level to which assigned; Appropriate English usage, spelling, grammar and punctuations; Basic arithmetical concepts; Routine record management, storage, and retrieval systems and procedures. ABILITY TO Understand and carry out oral and written instructions; Learn methods used in controlling and motivating children; Operate audiovisual equipment; Communicate effectively; Organize tasks, and set priorities; Manage multiple tasks; Demonstrate good problem-solving skills; Respond appropriately to directions and changes in work assignments; Set up and maintain databases; Establish and maintain cooperative working relationships with the public and District personnel. EDUCATION High school diploma or general education degree (GED) and possession of the knowledge and abilities listed above. Pass District academic assessment "No Child Left Behind" test for Instructional Aides. EXPERIENCE One year of paid or volunteer experience working with children of various age PHYSICAL DEMANDS AND WORKING CONDITIONS The physical requirements indicated below are examples of the physical demands that this position classification must perform in carrying out the essential job functions. Physical Demands: Manual dexterity to operate a computer and related equipment and handle working with various materials and objects; sit, look down, turn neck (frequently); walk, stand, bend, stoop, reach, twist (continuously); squat, kneel, push, pull, climb stairs (frequently); lift and carry items to 10 pounds (continuously), to 25 pounds (frequently); grasp/manipulate materials and supplies (frequently); use seeing, hearing and speaking (continuously). Working Conditions: Inside classroom and/or outside playground, exposure to moderate noise created inside and outside the classroom, seasonal temperatures, dust, and wind. Reasonable accommodations may be made to enable a person with a disability to perform the essential functions of the job. EMPLOYMENT STATUS Bargaining Unit Position July 2003 Classified Bargaining Unit positions in the Hemet Unified School District are subject to an agency fee arrangement. All applicants are subject to a fingerprint clearance (at applicant's expense) through the Department of Justice and Federal Bureau of Investigation (DOJ/FBI). Authorization for employment will not be granted until the fingerprint clearance from DOJ/FBI has been accepted. This process takes approximately two (2) to five (5) working days.
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