Technical Specialist - Closure Launch
Specialist Job In Southfield, MI
pays between $55/hr - $64/hr. on W2
***No C2C's Need To Apply****
Our client, an established EV Manufacture, has a need for a Technical Specialist - Closure Launch professional for an approximate 10-month contract
Onsite: 100% M-F Southfield, MI
Responsibilities:
Responsible for the design and launch of automotive Closures Structures and Mechanisms parts and assemblies including Hoods, Fenders, Side Doors, Liftgates, and Chargeports with experience launching aluminum structures, functional & decorative plastics parts (such as exterior hood/liftgate/door trims, glass run channels, close out panels, spoilers), and mechanisms (such as side door window regulators and glass, handles, hinges, latches, checkers). Experience with side door systems is highly preferred and must be demonstrated.
Design with excellence at system and component level with great attention to every detail creating optimized for performance, size, weight, durability, and cost.
Work closely with both internal teams and external suppliers using creativity and teamwork to integrate multiple systems in the most efficient way possible.
Work closely with other stake owners and attribute owners across the company such as Vehicle Safety, Vehicle Dynamics, NVH, Durability, Manufacturing, Design Studio, etc. to create world class designs.
Collaboration with cross functional teams such as CAE by interpreting and using analysis results to guide and evolve the design.
Collaboration with manufacturing to ensure efficient process sequence and build quality.
Cross functionally works with Manufacturing, Design and Product Development as well as with Purchasing, Supplier Quality, Stamping and Suppliers on items such as tool buy-offs and secondary component changes.
Ability to create testing plan and conduct / coordinate physical tests to prove out design concepts and ensure performance targets are being achieved.
Perform detailed analysis of section properties, materials, and manufacturing processes through benchmarking activities to understand competitiveness of designs.
Coordinate virtual engineering and physical validation testing activities for your designs.
Coordinate and communicate with interfacing suppliers.
Effectively provide direction to others and negotiate a balanced solution.
Coordinate virtual engineering and physical validation testing activities for your designs.
Determine required tolerances using GD&T.
Travel domestically and internationally as required.
Qualifications:
8+ years of expertise in automotive Closures systems and sub-systems at OEM or supplier desired.
Solid track record of successful system level integration.
Experience working with Class A surface data.
Proven 3D CAD skills, proficient with CATIA V5/V6 or similar software (desired to do it).
Hands-on practical experience in prototype assembly and production assembly with the willingness to assemble your own parts.
Experience in technology, system and supplier selection.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Detail oriented personality with a determined problem-solving attitude using an Engineering first principles approach.
Design release engineering experience including engineering change management and project management experiences.
Proof of excellence in your past position, while demonstrating profound creativity in resolving mechanical design problems.
Experience in full life cycle development from concept to prototype to full production.
Knowledge of manufacturing processes applicable for Closures Structures and Plastic parts such as injection moldings, stampings, castings, extrusions, joining, etc., their advantages, and limitations.
Education:
Bachelor's Degree in Mechanical Engineering, Aerospace Engineering or equivalent from ABET accredited institution or equivalent closures automotive experience.
Applicants should apply via The Mice Groups Inc. website (******************* or through this careers site posting.
An Annual Performance Bonus Plan may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered by our client.
We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Privacy Policy
One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested.
The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information.
The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.
The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to *******************
Warranty Claims Specialist
Specialist Job In Auburn Hills, MI
Duration: 09 Months with huge possibility of extension
Responsibilities
This role is responsible for all of the tasks associated with the review and payment of warranty claims, which includes a technical analysis to ensure compliance with the established client Warranty Policies & Procedures in effect at the time of repair.
The role provides direction and support to Dealers, field staff, and corporate employees via phone and email support to ensure that warranty data is correctly submitted, reviewed, and paid promptly. It also provides clarification on Warranty coverage, eligibility, and policy by providing instructions on where to obtain needed information for proper claim coding and processing.
This position adjusts and approves claims for payment and follows through to ensure that claim adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid.
The function ensures that SAGA is up to date to handle a smooth and accurate claim process to avoid unnecessary rejections and also review claims that fail SAGA edits.
Finally, this role tracks warranty trends, trains dealer staff, new corporate employees and field employees regarding client Warranty Policy and Procedures, and SAGA regarding Claims Adjusting.
Roles required to fulfil 30% claim review requirement per the importer agreement.
This role is responsible for all of the tasks associated with the review and payment of warranty claims, which includes technical analysis to ensure compliance with the established Warranty Policies and Procedures in effect at the time of repair.
This position approves and adjusts claims for payment and follows through to ensure that claims adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid.
This role also provides direct and timely support for field staff, and corporate employees through telephone regarding claim input into SAGA and clarification on warranty coverage, eligibility and policy providing instructions on where to obtain needed information for proper claim processing.
Experience
2+ years of dealer experience
Education:
High School Diploma
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter's Details:
Name: Bilal
Email: *********************************
Internal ID: 25-33551
Strategic Operations Specialist
Specialist Job In Warren, MI
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Job Summary:
As Strategic Operations Specialist, your primary responsibility will be to ensure the quality of data output for paying and billing all assigned accounts. In a fast-paced environment, you will identify any issues that could impact payroll and invoicing and take proactive measures to resolve them by coordinating with relevant departments. Additionally, you will utilize your analytical skills to generate deliverables that comply with all technical specifications outlined in the contract.
Primary Responsibilities:
· Prepare timesheets for Payroll & Invoicing by leveraging Salesforce exception reporting and audit reports
· Manage Salesforce task and case load
· Identify and escalate operational issues impacting pay/bill quality and timeliness, such as unjustified overtime.
· Coordinate with appropriate leadership cross-functionally to drive resolution on operational issues.
· Oversight of personnel, with management and scheduling thereof
· Seamlessly hand off pay/bill deliverables to downstream departments.
· Provide clear and concise pay/bill status reporting on demand, as well as concrete forecast.
· Train Operations on Pay Bill process and procedures to support a smooth pay bill operation.
· Work in Salesforce and Excel on data sets to audit, correct, and create data load files.
· Projections and variances
Qualifications:
· Great communication skills.
· 1 to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred.
· Proficient at web-interface reporting tools and data manipulation using Excel (pivot tables, Index & Match).
· Basic understanding of Payroll and Billing fundamentals. FP&A component as a background would be nice.
· Experience conforming data to a set of technical requirements.
· Detail-oriented, and analytical skills
Other Requirements or Competencies:
· Capable of achieving objectives and meeting deadlines in dynamic, high-pressure organizations.
· You are motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to produce a great work product.
· Adaptable to change.
· High degree of accuracy and attention to detail.
Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.
Logistics Operations Specialist-Industrial Supplier
Specialist Job In Troy, MI
An Industrial Supplier company near Troy MI is currently seeking for a Logistics Operations Specialist to join their team. This position includes out-of-states travel up to 50%.
Responsibilities of Logistics Operations Specialist
· Responsible for inventory control of received supplies/materials and products
· Maintain inventory level by tracking and forecasting customer's order patterns
· Analyze existing inventory system and continuously improve for cost reduction and higher efficiency in supply chain process etc.
· Communicate with shipping companies for both international & domestic order deliveries
· Maintain communications along with other departments regarding order specifications and prevent for possible damage/ loss/ complaint from customers.
· Responsible for inventory planning, analysis and reports to upper management and main corporate HQ
· Analyze present and past order progress reports and make suggestions to prevent any delays/ issues with orders.
· Report to management with summarized status report and revised plan for improvement how to increase sales level with their products.
· Perform all other duties as assigned.
Qualifications of Logistics Operations Specialist
· 3-5 years of experience in logistics analysis or planning at manufacturing or industrial supplier industry
· Bachelor's degree in Supply Chain Management or Business Administration or other related major
· Knowledge of MRP and ERP systems
· Proficient in Microsoft Office suite, especially Excel
· Able to travel out-of-state up to 50%
· Strong leadership skills in a team environment and skills to bring a positive atmosphere to the team
· Ability to be flexible to work effectively with a wide variety of people and to work responsibly and effectively in a multicultural environment
· Excellent communication (Speaking, Writing, Reading, Listening) and presentation skills
· Ability to multi-task and perform duties time efficiently
· Team-worker, Detail-oriented, Responsible, Punctual, Self-motivated
· While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
=========================================================
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.
We prioritize direct applicants; third-party resumes may not be reviewed.
Aftermarket Territory Specialist
Specialist Job In Chesterfield, MI
Join RoboVent - Make a Difference One Breath at a Time!
Are you ready to be part of something bigger? At RoboVent, we are a leading manufacturer of industrial air filtration products, dedicated to making factory environments cleaner, safer, and healthier by removing harmful airborne contaminants.
We're looking for motivated, customer-focused Aftermarket Territory Specialists who are passionate about delivering fast, friendly, and world-class service. If you thrive in a dynamic environment and want to help people breathe easier-literally-this is the place for you!
Join us and be a part of a mission that transforms workplaces one breath at a time.
RoboVent has an immediate opening for an Aftermarket Territory Specialist. In this position, you will contact existing and new customers to discuss replacement parts, filters, and portable units. We are looking for key players to develop and grow our aftermarket business. This opportunity will have the ability to switch to a hybrid work environment after initial training.
Standards of Performance: each is considered an essential function.
• Consistently maintains acceptable level of productivity.
• Always delivers excellent customer service with both external and internal customers and works with a diverse population group.
• Develops, leads, and executes strategies for new business.
Key Responsibilities
• Grow RoboVent's replacement filter and parts business • Responds to any RFQ's and direct customers to a proper solution
• Make outbound sales phone calls to existing and new clients
• Answer incoming requests for replacement parts
• Source new sales opportunities through inbound lead follow-up, outbound calls and emails
• Research accounts, identify key players and develop new leads
• Use Salesforce to document customer discussions
• Negotiate pricing, close sales, and achieve quotas
• Collaborate with regional teams
• Attend regular sales training classes/events
Requirements
• Strong Phone communication skills
• 1-2 Years of previous sales experience
• Ability to multi-task, prioritize, and manage time effectively
• Experience working with Salesforce, or similar CRM
Costing Specialist - Plastic
Specialist Job In Dearborn, MI
We are seeking an experienced Costing Specialist - Plastic Parts to join our consulting team. The ideal candidate will have a strong understanding of plastic part costing, including tooling costs, part costs, and material cost deltas. This role requires proficiency in Microsoft tools, particularly Excel, PowerPoint, and Project, and the ability to effectively present cost analyses and cost-reduction strategies to management.
Key Responsibilities:
Conduct detailed cost analysis of plastic components, including tooling, material, and production costs.
Develop cost models to assess the impact of material choices, design changes, and process improvements.
Prepare and deliver presentations to management on cost breakdowns and opportunities for cost reduction.
Utilize Excel for data analysis, cost modeling, and scenario comparisons.
Create and manage reports and presentations in PowerPoint to communicate findings and recommendations effectively.
Use Microsoft Project to track cost-related initiatives and cost-saving projects.
Collaborate with engineering, purchasing, and manufacturing teams to identify and implement cost-saving opportunities.
Stay up-to-date on plastic materials, processing methods, and cost trends in the industry.
Qualifications:
3+ years of experience in cost analysis of plastic parts, including tooling and material cost evaluations.
Strong understanding of injection molding, thermoforming, extrusion, and other plastic manufacturing processes.
Proficiency in Microsoft Excel (advanced functions, pivot tables, macros preferred), PowerPoint, and Project.
Experience in cost reduction analysis and presenting findings to senior management.
Knowledge of material cost trends and how they impact part pricing.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a cross-functional team.
Experience in the automotive, aerospace, or consumer product industries is a plus.
Event Support Specialist
Specialist Job In Southfield, MI
Event Support Specialist located in Southfield MI
Reports To: Manager, Client Experience and Business Operations
Overview: The Cultural Intelligence Center is an innovative, research-based training and consulting firm that draws upon empirical findings to help organizations and individuals around the world assess and improve Cultural Intelligence (CQ ). Our mission is to build bridges and remove barriers for working and relating effectively across cultures. We provide people with tools and resources to improve their interactions, communications, and relationships with clients, colleagues, family, and friends. We view ourselves as a preferred global partner of choice for assessing and developing cultural intelligence, intercultural effectiveness, and cultural competency. We are seeking an Event Support Specialist for our team. The Event Support Specialist is responsible for providing excellent customer service, assisting the Client Experience Team/Department with administrative tasks, maintaining records, handling routine inquiries, etc.
Experience: We need a proactive person with experience in excellent customer service and administrative work.
Focus: 40% Session Administrator; Administration; 60% Administrative Tasks
Key Responsibilities
Session Administrator/Administration
(Provide technical support for virtual events):
Ability to manage a session for time lengths of 1.5-5 hours at a time
Welcome and interact with participants in a warm and professional manner while providing excellent service and energy throughout the event.
Explain virtual meeting software & troubleshoot technical problems with participants
Manage virtual meeting breakout rooms, polls, and other activities.
Document participant questions and communicate to/with the facilitator
Collaborate with facilitators to manage time
Flexibility to work from home for virtual session support. Sufficient internet bandwidth and professional setting for client interactions (quiet and free of interruptions)
Non-traditional office hours will be required from time to time since we are a global business
Administrative Support:
Provides administrative support to individuals, teams, or departments.
Handles client interactions via email, chat, and phone, including call screening, reception, and support for the Client Experience Team/Department
Collaborate with Client Experience & Business Development to ensure all events are supported (domestic and international)
Assist clients with portal issues: Provide support to clients using the company's online portal or ordering system, handling requests related to purchases and other related matters.
Resolve customer issues: Monitor and address complaints. Analyze each case, determine appropriate actions, and escalate unresolved or complex complaints to the right departments for timely resolution. Document all customer interactions and actions taken.
Keep thorough and detailed records of selection customer interactions.
Prepares reports, maintains records and databases, and assists with CRM data management.
Other Duties as Assigned
Qualifications and Skills:
Preferred Associate Degree or equivalent experience
Customer service experience
Proficient with computers, Microsoft Office, general office software, Zoom, and MS TEAMS
Strong communication and multitasking skills
Ability to prioritize and remain focused under pressure and stress
Time management, organization, problem solving, detail oriented, critical thinking, active listening, critical, patience, flexibility
Qualifications and Skills: Good to Have
Experience collaborating
CRM experience
Digital/Physical filling
Running reports
Calendar/Database management experience
Details
Full-time, Hourly position ($20.00-$21.00/hr)
Inside Sales Specialist
Specialist Job In Troy, MI
Inside Sales and Customer Success Associate
Our client in Long Beach, CA is looking for a Inside Sales and Customer Success Associate. This is a 6 month contract position.
Who we are looking for:
We seek an enthusiastic, organized, and hard-working Inside Sales and Customer Success Associate - Contract to join our growing online customer-facing team. This is an exciting opportunity to join a startup company and shape its future. As a member of the team, you will act as the authentic voice of the company and the very front-line of the sales organization and work closely under the guidance of your Lead to achieve shared goals. You will develop relationships with our prospective clients through an educational and consultative approach via all forms of communication, paying close attention to detail, and earning the client's trust and business. You will take direction from your Lead and demonstrate a desire to level-up your abilities under the team's guidance. The ideal candidate will carry with them a deep sense of responsibility for each individual's experience with a focus on responsiveness, transparency, and following through on commitments. Communication skills, both written and verbal, are of utmost importance. A high level of self-awareness and a strong natural curiosity to learn would help set the great apart from the good.
What you get to do:
Build Relationships: Provide genuine and excellent verbal and written customer service through all mediums of communication.
Delight through Simplicity: Champion the customer experience through simple, timely communication, operating through a client-centric lens on all tasks
Illuminate and Guide: Engage with clients with curiosity, seeking to understand the ‘why' behind their questions as well as providing the relevant information and resources to guide them to the best decision for their lifestyle.
Support and Follow Up: Assist clients in all stages of the discovery and purchase process, guiding clients to order placement through to delivery, maintaining excitement with value-adding outbound communication.
Act and Learn: Demonstrate an entrepreneurial spirit by proactively working to resolve client concerns with various internal teams and sharing this learning with those around you.
Create Regulars: Maintain a clean, concise, and singular customer record on our CRM, ensuring that your team members can pick up right where the last left off, building trust and demonstrating commitment to creating a significantly different, and better, client experience.
Build a Community: Use excellent organization and time management skills to maintain a clean pipeline of clients while achieving both individual and team goals. Create owners that evangelize the brand.
Qualifications:
Bachelor's or Associate's degree is preferred, but not required given relevant and commensurate professional experience.
3+ years of proven experience in Sales or Customer Service roles, ideally with electric vehicles, their ownership, and electric vehicle charging.
Passionate to work for a disruptor in the automotive industry, particularly with EVs.
Exceptional communication and listening skills with an ability to fluidly discuss both technical and generic topics in plain language.
Fearlessness and initiative, extremely hardworking, does the right thing when no one is looking.
Transparency, integrity, and honesty, you are not afraid to admit when you are wrong.
Driven to achieve excellence in every aspect of your role, ‘pretty good' does not cut it.
Ability to work independently with modest supervision and in a team environment.
Experience with automobile transactions is a plus, including financing, registration, and trade-ins.
Resilience - a curious, fast learner who takes ownership of their role.
Ambiguity - comfortable with making decisions without full information, learning quickly, and adjusting. An understanding that you will be a part of creating processes and procedures, not following them.
How You Will Be Successful:
Envision the Future
Communicate Honestly and Broadly
Seek Technology and Business “First”
Embrace Diversity and Take Risks
What We Offer:
Competitive Salary
Comprehensive Benefit Package
401(k) with matching contributions
Paid Time Off
Employee Discounts
Free training on all Altair products
Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
Onboarding Specialist
Specialist Job In Dexter, MI
Our client is a leader in the automotive industry and they are looking to add a Onboarding Specialist to the team!
The Onboarding Specialist is responsible for: · Answer all inbound phone calls and requests from clients in a timely fashion
· Document customer interactions properly within the CRM as a matter of record
· Collaborate with Billing, Sales, and Product Management teams on special projects related to customer tool usage
· Provide remote training to customers to ensure full capability of tools are utilized with no issues
· Follow up with client on any technical issues; escalate if necessary
· Assist with integration of tools in the client's system and monitor client usage reports
Qualifications:
· High School diploma or GED
· Minimum of 2 years working in technical support or equivalent environment
· Strong verbal and written communications skills
· Able to successfully navigate Windows 10 and Office 365
· Superior customer service skills
· Ability to multi-task, prioritize, and manage time effectively
**If interested, please email resume for immediate consideration! **
Desired Skills and Experience
Our client is a leader in the automotive industry and they are looking to add a Onboarding Specialist to the team!
The Onboarding Specialist is responsible for:
· Answer all inbound phone calls and requests from clients in a timely fashion
· Document customer interactions properly within the CRM as a matter of record
· Collaborate with Billing, Sales, and Product Management teams on special projects related to customer tool usage
· Provide remote training to customers to ensure full capability of tools are utilized with no issues
· Follow up with client on any technical issues; escalate if necessary
· Assist with integration of tools in the client's system and monitor client usage reports
Qualifications:
· High School diploma or GED
· Minimum of 2 years working in technical support or equivalent environment
· Strong verbal and written communications skills
· Able to successfully navigate Windows 10 and Office 365
· Superior customer service skills
· Ability to multi-task, prioritize, and manage time effectively
**If interested, please email resume to Mbailey@Ultimatestaffing.com for immediate consideration! **
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Experience Specialist - Operations
Specialist Job In Detroit, MI
As a Client Experience Specialist, you'll represent the Rocket brand to your clients. You'll assist daily with explaining the application process, loan decisions, and post-close concerns. The primary focus is providing our clients with exceptional support and communication via multi-channel, while informing clients of our self-service options. You'll also be responsible for identifying process gaps and opportunities to support continuous improvement and automation in the business.
About the role
* Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process
* Use a variety of outreach methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat
* Assist with addressing operational questions and concerns
* Proactively reach out to clients/prospective client who are looking to obtain a personal loan and guide them through the loan review process
* Troubleshoot client technical concerns with the online application process
* Assist with other assigned projects
* Assist clients in appropriate vehicle selection
* Work effectively in a performance and process-driven environment
* Follow up with all client inquiries in a timely manner to effectively maximize every opportunity
* Work in a team setting in a variety of roles and across multiple platforms to produce process improvements
* Meet daily, weekly and monthly goals and objectives
* Direct customers to product information resources, including those available on the internet
About you
Minimum Qualifications
* 1 year of experience in a client-facing role
* Willingness to work a flexible work schedule that will be provided 3 weeks in advance
* Strong communication, client service and time management skills
* Sense of urgency and strong focus on influence and persuasion
* Detail-oriented team player who can multitask and handle workloads with deadlines
* Ability to work confidently and effectively in a fast-paced work environment
* Ability to clearly communicate loan decisions
* Proficiency in the Microsoft Office suite
* Strong problem-solving skills
* Strong analytical skills
Preferred Qualifications
* 1 year of contact center experience
* Ability to thrive in a high-growth environment
* Ability to type at a speed of 65 WPM
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at **************************.
Client Approval Specialist I
Specialist Job In Pontiac, MI
United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we are looking for full-time Client Approval Specialists in Pontiac, Michigan. This is an entry-level role located on our Risk team. WHAT YOU WILL BE DOING * Reviewing and analyzing information and documents to deny and/or approve if a business can work with us
* Handling new signup applications and working with our Business Development and Sales teams
* Hitting production goals within a team queue of cases
* Providing great client service to both internal and external clients
WHAT WE NEED FROM YOU
MUST HAVE QUALIFICATIONS
* 1 year of experience in a fast-paced job helping clients
* Strong analytical and problem-solving skills
* Great speaking and writing skills
* Knowledge in Microsoft Office (Word, Excel, etc.) and willingness to learn new software
* A positive attitude
* Ability to work independently
* High school diploma or equivalent
* Full-time, on-site attendance is required
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Lead Client Access Specialist
Specialist Job In Detroit, MI
Lead Client Access Specialist FLSA Classification: Exempt EEOC Classification: First/ Mid-Level manager Position Type: Full Time Reports to: Client Access Manager As a Lead Client Access Specialist, you will be responsible for providing leadership and guidance to the Client Access Specialist and ensuring efficient and smooth operations. You will be expected to deliver exceptional customer service to clients and patients visiting NSO integrated clinics. You will need to demonstrate a deep understanding of NSO's programs and services while interacting with clients, patients, and clinic staff. Your duties will encompass processing documentation, addressing facility and equipment requirements, and assisting with various clerical tasks to enhance clinic efficiency. Achieving or surpassing key performance metrics related to productivity will be a critical aspect of your role.
Responsibilities:
* Provides individual supervision, evaluates staff performance,
* Schedule appointments for consumers
* Confirm upcoming appointment times and reschedule if necessary
* Monitor clinician calendars and schedule appointments
* Perform insurance verification and confirm consumer demographic and contact information
* Register new consumers in the electronic medical records system
* Monitor for referrals and conduct follow up activities
* Perform other clerical duties such as filing, photocopying, transcribing and faxing
* Manage patient demographic and personal information.
* Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations.
* Compile, verify, type, file medical records, correspondence, and reports
* Update records upon receipt of new information
* Assist with departmental / unit audits and investigations.
* Distribute medical charts to the appropriate departments / units within NSO.
* Maintain quality and accurate records by following NSO procedures.
* Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner.
* Ensure all medical records are protected and kept confidential
* Other duties as assigned.
Leadership Skills:
* Adept at inspiring, influencing, and enabling others to achieve goals.
* Promotes a harmonious work environment.
* Develops performance objectives for direct reports.
* Supervises staff which includes mentoring, coaching, training, and administering disciplinary actions as necessary in keeping with Human Resources policies and procedures.
* Delegates by allocating decision making and other responsibilities appropriately and effectively.
* Gives performance reviews on time and takes an active role in the development of subordinates.
Professional Skills
* Comply with and adhere to department and NSO policies and procedures.
* Excellent written and verbal communication skills
* Professional, courteous and prompt customer service, both in-person and over the phone
* Maintains technological skills necessary to perform data entry, manage team calendars/schedules, and create company reports and other documents as required
* Wiliness/ability to learn new software programs as needed.
* Multi-tasking and creative thinking/problem solving skills
* Keeps a safe and clean work area by complying with all NSO procedures, rules, and regulations.
* Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
* Adhere to established quality and performance improvement standards.
* Work effectively with others to accomplish goals/resolve problems.
* Organize work well and use time effectively, including time-management techniques.
* Maintain consistent work attendance.
* Does not disrupt operations by being habitually tardy or absent; works as scheduled.
* Professionally represents NSO and promotes NSO mission and vision statements.
* Promote a harmonious work environment.
* Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO.
* Other duties as assigned
Candidate Requirements:
* 1-year minimum experience in an administrative assistant, receptionist, client's/patient/ patient facing or related role.
* 1 year of supervisory experience
* Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
* Ability to learn additional software
* Proficiency in general office equipment (PC, printer/fax/copier, telephony system)
* Proficiency in data entry, filing
* Experience in a multi-line phone/telephony system
* Valid Michigan Driver's license/access to private transportation.
Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Client Experience Specialist - Operations
Specialist Job In Detroit, MI
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
As a Client Experience Specialist, you'll represent the Rocket brand to your clients. You'll assist daily with explaining the application process, loan decisions, and post-close concerns. The primary focus is providing our clients with exceptional support and communication via multi-channel, while informing clients of our self-service options. You'll also be responsible for identifying process gaps and opportunities to support continuous improvement and automation in the business.
About the role
Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process
Use a variety of outreach methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat
Assist with addressing operational questions and concerns
Proactively reach out to clients/prospective client who are looking to obtain a personal loan and guide them through the loan review process
Troubleshoot client technical concerns with the online application process
Assist with other assigned projects
Assist clients in appropriate vehicle selection
Work effectively in a performance and process-driven environment
Follow up with all client inquiries in a timely manner to effectively maximize every opportunity
Work in a team setting in a variety of roles and across multiple platforms to produce process improvements
Meet daily, weekly and monthly goals and objectives
Direct customers to product information resources, including those available on the internet
About you
Minimum Qualifications
1 year of experience in a client-facing role
Willingness to work a flexible work schedule that will be provided 3 weeks in advance
Strong communication, client service and time management skills
Sense of urgency and strong focus on influence and persuasion
Detail-oriented team player who can multitask and handle workloads with deadlines
Ability to work confidently and effectively in a fast-paced work environment
Ability to clearly communicate loan decisions
Proficiency in the Microsoft Office suite
Strong problem-solving skills
Strong analytical skills
Preferred Qualifications
1 year of contact center experience
Ability to thrive in a high-growth environment
Ability to type at a speed of 65 WPM
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at
**************************
.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.
Client Experience Specialist - Operations
Specialist Job In Detroit, MI
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
As a Client Experience Specialist, you'll represent the Rocket brand to your clients. You'll assist daily with explaining the application process, loan decisions, and post-close concerns. The primary focus is providing our clients with exceptional support and communication via multi-channel, while informing clients of our self-service options. You'll also be responsible for identifying process gaps and opportunities to support continuous improvement and automation in the business.
About the role
Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process
Use a variety of outreach methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat
Assist with addressing operational questions and concerns
Proactively reach out to clients/prospective client who are looking to obtain a personal loan and guide them through the loan review process
Troubleshoot client technical concerns with the online application process
Assist with other assigned projects
Assist clients in appropriate vehicle selection
Work effectively in a performance and process-driven environment
Follow up with all client inquiries in a timely manner to effectively maximize every opportunity
Work in a team setting in a variety of roles and across multiple platforms to produce process improvements
Meet daily, weekly and monthly goals and objectives
Direct customers to product information resources, including those available on the internet
About you
Minimum Qualifications
1 year of experience in a client-facing role
Willingness to work a flexible work schedule that will be provided 3 weeks in advance
Strong communication, client service and time management skills
Sense of urgency and strong focus on influence and persuasion
Detail-oriented team player who can multitask and handle workloads with deadlines
Ability to work confidently and effectively in a fast-paced work environment
Ability to clearly communicate loan decisions
Proficiency in the Microsoft Office suite
Strong problem-solving skills
Strong analytical skills
Preferred Qualifications
1 year of contact center experience
Ability to thrive in a high-growth environment
Ability to type at a speed of 65 WPM
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at
**************************
.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.
Associate Specialist, Logistics - Nights
Specialist Job In Southfield, MI
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Schedule: Monday - Thursday 9:00pm - 7:00am.
As the Associate Specialist, Logistics you will be responsible for monitoring drivers' delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers. Position involves heavy phone contact between external customers and contracted drivers. In addition, the position is responsible for billing and data entry tasks.
What your day-to-day will look like:
* Assemble multiple routes for customer orders within a market
* Maintain phone communication between external customers and contracted drivers/couriers
* Assist contracted drivers with delivery issues
* Resolve any customer issues or complaints and answer questions
* Monitoring progress of delivery routes
* Customer billing and data entry tasks
* Assign drivers/couriers delivery routes
* Oversee all unloading processes of returning routes at days end
What you'll need to excel:
At a minimum, you'll need:
* Experience with Microsoft Office products such as Word, Excel, PowerPoint and Outlook
It'd be great if you also have:
* 1-year related experience including call center experience
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
* Competitive pay
* Health, dental and vision insurance
* 401(k) with company match
* Life insurance, disability
* Employee Assistance Program (EAP)
* Paid time off
* Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Nearest Major Market: Detroit
Business Anlayst
Specialist Job In Troy, MI
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title: Sr. Business Analyst
Location: Troy, MI
Duration: 6 Months
Description:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
SH&E Specialist
Specialist Job In Rose, MI
Linde is seeking qualified applicants for our Safety, Health, & Environment (SH&E) Specialist. The SH&E Specialist must demonstrate initiative in handling issues, be self-motivated, dependable, and work within a team environment.
Responsibilities:
You will work with location management on strategy and provide support in achieving zero/zero performance goals in safety, health and environmental.
You will develop a working partnership with employees at assigned locations that will promote a strong safety culture to insure worker health and safety.
You will identify opportunities to improve safety trends based on performance and take proactive actions to implement corrective actions.
You will provide assigned locations support for planned and unplanned turnarounds/maintenance activities. Work with line management to develop safety plans for major maintenance work or projects.
You will support all accident/incident investigation, reporting, and facilitation of Root Cause Analysis.
You will manage safety training programs and lead required training courses at assigned locations. This includes leading monthly safety meetings in compliance with internal standards.
You will regularly review of compliance management systems and completion of compliance tasks on a weekly, monthly, quarterly, and annual basis.
You will assist assigned locations regarding environmental permit compliance and developing environmental and safety compliance management tools.
You will monitor local OSHA, EPA, and DOT requirements and standards along with company standards to ensure compliance. Assist assigned locations in maintaining required documentation to comply with internal and external standards including OSHA PSM/RMP.
You will be eligible for a company vehicle.
Qualifications:
You possess a Bachelor's Degree in Safety and Environmental or related field, or equivalent experience.
You have 4-5 years of safety, operations, or other experience in an industrial environment.
You have previous experience with OSHA and EPA compliance. Previous experience leading safety and health programs, including interaction with EHS agencies and required reporting.
You have strong communication skills (written and verbal), presentation and training skills.
You have the ability to work both independently and collaboratively with a team for common goals. Must have the ability to interact effectively with all levels of plant employees and management.
You have strong computer skills with proficiency in Word, Excel, and PowerPoint.
You have the ability to travel Required Up To 30%.
You have OSHA Certifications such a CSP, ASP, OHST, OSHA 30, etc.
About Linde:
Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.
The company serves a variety of end markets including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.
For more information about the company and its products and services, please visit **************
We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits.
At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted.
Pay commensurate with experience.
#LI-MM1
New Business Professional II
Specialist Job In Livonia, MI
As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion.
Note: Must be willing and able to work 9:30pm to 6:00pm shift
Responsibilities
Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions.
Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction.
Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures.
Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines.
Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications.
Handles customer inquiries to include agents and members.
This role may also:
Process reinstatements, and conversions.
Generates reports, correspondence and form letters for additional information, document files and follows ups.
Reviews and processes new applications for life insurance and annuity products.
Handles customer inquiries to include agents and members.
Qualifications
1 -2 years' experience in process-oriented customer service role.
High School diploma or equivalent and some college level coursework required.
Strong Computer and Data Entry skills
Proficient with MS Office software
Experienced with internet-based systems.
Additional Skills:
Excellent Verbal and Written Communication skills.
Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly.
Able to demonstrate mastery of the technical/functional skills necessary for performing own job.
Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action.
What We Offer:
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
Real Estate Loan Specialist
Specialist Job In Brighton, MI
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job Summary
Responsible for ensuring that a real estate file is accurately updated, verified, set to close, disbursed and reported in as short a time as possible following regulatory requirements. The Real Estate Loan Specialist will prepare and review with the borrower the required documents and closing package in a timely manner while providing excellent member service. The Real Estate Loan Specialist will be called upon to provide input for training and be a mentor for Real Estate originators and closers in addition to normal processing requirements. Report end of the year HMDA to the government and ensure accuracy. Pay real estate service vendors and maintain positive working relationships.
What you'll do
* Verify information on the application and notes is accurately reflected in the system and that calculations are made on accurate and verifiable information.
* Order and review title work, appraisals and flood reports.
* Clear title, appraisal and flood report issues.
* Update applications as they collect new information from members, title, appraisal and flood
* Prepare notes to underwriting summarizing title/appraisal/flood reports
What you'll bring
* High School Diploma/GED is required.
* Two to Three (2 -3) years' Lending Experience.
* One to two (1-2) years' experience is preferred in Real Estate Loan Processing.
* Knowledge of Real Estate Lending Regulations and Laws.
* Strong attention to detail.
* Organizational skills.
Demonstrated Member Service skills.
What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
* Working with an energetic team focused on making our members wildly successful
* An opportunity to work with others that have your back every step of the way
* Opportunities to make a difference both inside and outside of our walls
* Being treated like you are more than the work you do
* Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
SH&E Specialist
Specialist Job In River Rouge, MI
Linde is seeking qualified applicants for our Safety, Health, & Environment (SH&E) Specialist. The SH&E Specialist must demonstrate initiative in handling issues, be self-motivated, dependable, and work within a team environment.
Responsibilities:
You will work with location management on strategy and provide support in achieving zero/zero performance goals in safety, health and environmental.
You will develop a working partnership with employees at assigned locations that will promote a strong safety culture to insure worker health and safety.
You will identify opportunities to improve safety trends based on performance and take proactive actions to implement corrective actions.
You will provide assigned locations support for planned and unplanned turnarounds/maintenance activities. Work with line management to develop safety plans for major maintenance work or projects.
You will support all accident/incident investigation, reporting, and facilitation of Root Cause Analysis.
You will manage safety training programs and lead required training courses at assigned locations. This includes leading monthly safety meetings in compliance with internal standards.
You will regularly review of compliance management systems and completion of compliance tasks on a weekly, monthly, quarterly, and annual basis.
You will assist assigned locations regarding environmental permit compliance and developing environmental and safety compliance management tools.
You will monitor local OSHA, EPA, and DOT requirements and standards along with company standards to ensure compliance. Assist assigned locations in maintaining required documentation to comply with internal and external standards including OSHA PSM/RMP.
You will be eligible for a company vehicle.
Qualifications Qualifications:
You possess a Bachelor's Degree in Safety and Environmental or related field, or equivalent experience.
You have 4-5 years of safety, operations, or other experience in an industrial environment.
You have previous experience with OSHA and EPA compliance. Previous experience leading safety and health programs, including interaction with EHS agencies and required reporting.
You have strong communication skills (written and verbal), presentation and training skills.
You have the ability to work both independently and collaboratively with a team for common goals. Must have the ability to interact effectively with all levels of plant employees and management.
You have strong computer skills with proficiency in Word, Excel, and PowerPoint.
You have the ability to travel Required Up To 30%.
You have OSHA Certifications such a CSP, ASP, OHST, OSHA 30, etc.
About Linde:
Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.
The company serves a variety of end markets including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.
For more information about the company and its products and services, please visit **************
We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits.
At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted.
Pay commensurate with experience.
#LI-MM1Primary Location Michigan-River RougeSchedule Full-time Job - SHEQUnposting Date Ongoing