Specialist Jobs in Holly, MI

Key Responsibilities Act as a customer advocate within the organization, ensuring high satisfaction levels. Respond to phone, email, and fax inquiries within a set timeframe. Process and manage sales orders accurately, adhering to established procedures. Follow customer service best practices to enhance efficiency and satisfaction. Monitor and ensure timely order entry, shipment processing, and invoicing. Build and maintain strong relationships with customers, sales representatives, and internal teams. Analyze customer inventory reports to manage stock levels and optimize order fulfillment. Oversee custom stock programs, blanket purchase orders, and consignment inventory to prevent stock shortages or excess. Collaborate with sales teams to enhance freight consolidation efforts and cost-saving strategies. Handle return requests and process necessary adjustments efficiently. Manage shipping documentation, including bills of lading, to meet processing deadlines. Provide support to fellow team members in their absence, covering various administrative and customer service duties. Participate in continuous improvement initiatives, training programs, and performance evaluations to enhance service quality. Contribute to process improvement discussions, training sessions, and team development activities. Document and escalate customer concerns regarding products or services to management. Develop a thorough understanding of company products and account-specific details. Engage in operational efficiency meetings and contribute to process optimization discussions. Travel as needed for on-site customer engagement and account management support. Qualifications & Skills Minimum of two years of customer service experience, preferably in a related industry. Strong ethical standards and professionalism in daily interactions. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher). Excellent organizational and multitasking skills with the ability to manage multiple projects. Ability to work independently, take initiative, and execute tasks effectively. Strong written and verbal communication skills for diverse audiences. Ability to interpret and follow written and verbal instructions, including process guidelines. Competency in basic mathematical functions, including arithmetic and unit conversions.

Our Client is seeking a Automotive Technical Specialist, Interiors & Switches, for a W2-only, extendable 9-month Contract position in Southfield, MI. No 3rd Party candidates or inquiries please. This position pays $54-64/hr. W2. Responsibilities: Design and develop electromechanical HMI commodities for interior system. Integrate and package world-class displays, haptic switches and sensors in the interior cabin environment. Be directly responsible for end-to-end success of the product from concept though production. Define product requirements and specifications and develop test plans to ensure product robustness. Design and manufacture prototypes and fixtures to perform measurements, experiments, and user studies for various types of switches and electronics. Release designs to suppliers and kick off tooling, checking fixtures, assembly fixtures, end of line testers to meet project milestones. Coordinate with design studio and engineering teams across various domains like mechanical, electrical, controls, integration, diagnostics, cybersecurity, user experience, durability, craftsmanship and ergonomics. Manage suppliers, work with engineering services and contract manufacturers to develop designs that achieve high-quality customer satisfaction that aligns with Client's design DNA. Support mass production ramp-up and participate in resolving field issues. Required Skills: 8+ years of experience in design and development of electromechanical products with mechanical and electrical interfaces having high quality cosmetic requirements for a premium in-cabin user experience. Experience in defining haptics, conducting focus group assessments and dictating tactile user experience conversations with cross-functional teams in an automotive environment. Experience in integrating mechanical, electrical, and software aspects of product into vehicle architecture with good understanding of first principles of engineering in the areas of mechanics, electronics, and material selection. Working knowledge of sensor selection and integration, connector selection, wiring harness and control systems. Experience in defining performance requirements such as resolution, accuracy, noise, durability, etc. and preparing validation plans. Understanding of LIN and CAN protocols and ability to define high level system architecture for implementing user interaction models into signal deliverables. Experience in 3D CAD modeling, GD&T and engineering drawing releases using PLM systems Working knowledge of SMT and PCB fabrication in mass production environment. Technical expertise in manufacturing technologies like injection molding, stamping, casting, extrusion etc. Education B.S. minimum in mechanical or electrical engineering. Masters preferred. Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. Applicants should apply via The Mice Groups Inc. website (******************* or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to *******************

Reporting to the Team Lead of Service, this pivotal role is all about coordinating service orders and delivering exceptional customer service. Kistler seeks a dedicated, detail-oriented individual who excels in managing customer interactions, maintaining accurate records, and collaborating with various teams to swiftly resolve issues. Key Responsibilities: Act as the primary point of contact for customer issues, including service status, and quotes. Conduct technical reviews of service leads. Create Cost Estimates in CRM (C4C) and ERP (SAP S4 Hana) for Calibration, Field Service, and Repair services, and verify application codes and sales IDs on quotes. Follow up on Service Cost Estimates and after order closure. Manage equipment check-ins received from customers. Proactively update customers on service status changes and process any order changes, realigning with Service Administration. Record new contacts, accounts, and emails in C4C, and maintain C4C accounts. Convert service contract quotes into contract orders upon receipt and verification of purchase orders and create repair orders. Verify prices and delivery times on quotes. Ensure accuracy in converting quotes to orders, including application codes, sales details, shipping and payment terms, delivery dates, total value, request dates, and confirmed dates. Support NCR (Non-Conformance Report) follow-ups with Sales Assistants. Coordinate timely issue resolution through effective communication with suppliers, carriers, and internal teams, and address emergency issues promptly ("Firefighter" role). Coordinate and communicate with group companies to monitor service order progress. Maintain accuracy in CRM (C4C) and ERP (SAP S4 Hana) system databases, ensuring alignment with order progress and status. Qualifications & Experience: An associate or bachelor's degree in administration is preferred. Recognized experience in excellent customer service. Strong written and verbal communication skills. Excellent organizational skills, attention to detail and time-management abilities. Ability to work both independently and collaboratively within a team-oriented environment. Proficiency with C4C and SAP S4 Hana (Preferred) or other CRM / ERP solutions. Ability to identify and understand issues and use creativity and innovation to develop solutions. Strong work ethic and service-oriented mindset. Strong record-keeping and analytical skills. Flexibility to adapt to changing priorities and demands. Commitment to continuous improvement and learning. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.

The Sr. Customs Specialist will be part of Adient's Global Customs and Trade Compliance (GCTC) organization, ensuring efficient and legally compliant imports and exports through expert management of classifications, valuations, analytics, audits, and special projects. ROLES AND RESPONSIBILITIES: • The Sr. Customs Specialist will manage U.S. and Canadian tariff classifications, including advice, determinations, and audits of classification decision trees and external service providers. • Oversee special tariff applications (e.g., Section 232, Section 301, ADD/CVD) and coordinate post-summary corrections and binding rulings as needed. • Execute customs data analytics by maintaining databases, developing Power BI reports, and standardizing processes for complex datasets. • Direct U.S. Customs Value Reconciliation by managing valuation processes, tooling reviews, and audits of declared values with external service providers. • Support customs and trade compliance audits and controversies by analyzing relevant laws, coordinating with internal stakeholders, and addressing compliance risks. • Lead special initiatives to boost trade compliance and cost avoidance, while contributing to planning, budgeting, training, internal controls, and IT solution implementation. • Collaborate with cross-functional teams including Commercial, Finance, Risk Management, Legal, Tax, and others to resolve and improve trade-related activities. QUALIFICATIONS MUST HAVE: • Demonstrated expertise in customs, international trade compliance, import/export laws, export controls, sanctions, and embargoes. • Proven experience applying tariff classifications in antidumping/countervailing duty cases and free trade agreement eligibility. • Strong working knowledge of Microsoft Access, Excel, and Power BI with exceptional analytical, problem-solving, and communication skills. • Minimum of 4 years' experience in a global trade compliance-related role. QUALIFICATIONS NICE TO HAVE: • U.S. Customs Broker License (LCB). • Legal or paralegal background. • Familiarity with EU, APAC, and other non-U.S. regulatory regimes. EDUCATION NEEDED: Bachelor's degree from an accredited university.

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The Graduate Medical Education (GME) Office provides oversight for ongoing compliance with institutional and program-level accreditation and physician education requirements for the provision of graduate medical education at Michigan Medicine. The GME Office is recruiting an Administrative Specialist to provide administrative support to a variety of GME Office operations and initiatives. This position will report to the GME Administrative Manager. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* Extracurricular Medical Practice (Moonlighting) Activity and Payments: Oversees training program compliance related to moonlighting. Processes Moonlighting Request Forms, ensuring House Officer meets eligibility requirements. Updates and maintains moonlighting activity in MedHub. Receives and reviews House Officer internal moonlighting timesheets. Partners with Financial Specialist to ensure PARs are reviewed. Ensures House Officers are in compliance with the ACGME work hour?s regulations. Approves or declines the release of claim history with Risk Management. Apprises the Associate Dean for GME of any moonlighting issues. Prepares high-level reports as requested. Annual GME Off-Site Elective Rotation Program: Prepares and distribute yearly off-site rotation application materials, attachments and policies to all Program Directors/Program Administrators. Ensures application materials are in compliance with relevant SPGs. Maintains and tracks House Officer applications. Documents details for Associate Dean for GME and creates follow up correspondence. Drafts and distributes approval and denial correspondence. Tracks Program Letters of Agreement. Tracks receipt of the House Officer off-site evaluation forms. Administrative support to, and participation on, the GME Innovations Committee. Schedules committee and PI meetings. Creates meeting minutes. May assist with Call for Submissions, communications for program promotion, correspondence, GME Innovations budget, and preparation with financial and program reports as requested. Initial point of contact for all GME guests and main line phone coverage. Answers a diverse range of GME operations questions. Identifies personnel within GME, and outside the department, to provide assistance. Directs incoming calls and inquiries to appropriate individual. Routinely monitors messages and promptly returns calls. Maintenance of GME Office suite, including office equipment and supplies. Maintains inventory list of office supplies, monitors, and places orders as needed. Sorts and distributes departmental mail. Maintains organization of the office suite. Resolves equipment issues and submits maintenance requests as needed. Contact for vendor contracts for suite. Places maintenance requests. Oversight of House Officer verification requests. Responds weekly to verification requests, ensuring appropriate response. Monitors the submission of completed Final Verification Evaluation Forms. Enters historical training data into a database. Storage unit coordinator. Oversight of terminated House Officer, SPTs, and APTs blue folder archiving and scanning. Oversight of historical document scanning. Maintains accurate listing of storage unit contents. Requests and retrieves files as needed. Assists GME professional staff (11 FTEs) on a variety of tasks/projects, including but not limited to: Preparation of materials including copying, filing, data entry and creation of documents, presentations, and spreadsheets. May be responsible for parts of a project. Cash handler for incoming payments and petty cash. Serves as GME Office Safety Liaison. Schedules and runs annual safety drills. Completes and submits required reports. Oversight of GME Office suite safety/compliance board postings. Maintenance of Program Director/Program Administrator contact listing and email groups. Reconcile GME Financial Specialist's PCard and prepares expense reporting reimbursement requests for staff. Assists with incoming house officer institutional orientation and onboarding. Provides coverage to the GME Executive Assistant. Additional duties and responsibilities as assigned. Required Qualifications* Bachelor's degree or equivalent combination of education and experience. 3-5 years of Administrative Assistant (senior or higher) and office experience. Demonstrated strong organizational, attention to detail and accuracy skill set Proven ability to prioritize, meet deadlines and produce detailed and accurate work. Proven ability to accurately apply independent judgment. Proven ability to a proactive approach to all responsibilities. Demonstrated ability to work under general supervision, establish priorities and function as an integral part of a highly productive team. Excellent computer skills (especially in Microsoft Outlook, Word, Excel, PowerPoint and Adobe Acrobat). Excellent verbal, interpersonal, and organizational skills with a strong customer focus. Proven ability to assess and handle highly sensitive and confidential matters. Effectively represent the GME Office in all communications with individuals internal and external to the office/University and at all levels of the organization. Must be dependable with a history of excellent attendance. Able to participate in occasional evening meetings. Desired Qualifications* Previous experience in an academic environment, preferably medical education. Proficiency in Outlook calendar management. Knowledge and experience with budget creation, monitoring and Statement of Account reconciliation. Experience with Emburse Enterprise. Knowledge of University policies and procedures. Work Schedule Monday-Friday Work Locations Northeast Corporate Center (Green Road). Hybrid available with minimum 2-days onsite. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an equal employment opportunity employer.

This role is responsible for all of the tasks associated with review and payment of warranty claims, which includes a technical analysis to ensure compliance with the established Warranty Policies & Procedures in effect at the time of repair. The role provides direction and support to Dealers, field staff, and corporate employees via phone and email support to ensure that warranty data is correctly submitted, reviewed, and paid in a timely manner. It also provides clarification on Warranty coverage, eligibility, and policy by providing instructions on where to obtain needed information for proper claim coding and processing. This position adjusts and approves claims for payment, and follows-through to ensure that claim adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid. The function ensures that SAGA is up-to-date to handle a smooth and accurate claim process to avoid unnecessary rejections and also review claims that fail SAGA edits. Finally, this role tracks warranty trends, trains dealer staff, new corporate employees and field employees

Join RoboVent - Make a Difference One Breath at a Time! Are you ready to be part of something bigger? At RoboVent, we are a leading manufacturer of industrial air filtration products, dedicated to making factory environments cleaner, safer, and healthier by removing harmful airborne contaminants. We're looking for motivated, customer-focused Aftermarket Territory Specialists who are passionate about delivering fast, friendly, and world-class service. If you thrive in a dynamic environment and want to help people breathe easier-literally-this is the place for you! Join us and be a part of a mission that transforms workplaces one breath at a time. RoboVent has an immediate opening for an Aftermarket Territory Specialist. In this position, you will contact existing and new customers to discuss replacement parts, filters, and portable units. We are looking for key players to develop and grow our aftermarket business. This opportunity will have the ability to switch to a hybrid work environment after initial training. Standards of Performance: each is considered an essential function. • Consistently maintains acceptable level of productivity. • Always delivers excellent customer service with both external and internal customers and works with a diverse population group. • Develops, leads, and executes strategies for new business. Key Responsibilities • Grow RoboVent's replacement filter and parts business • Responds to any RFQ's and direct customers to a proper solution • Make outbound sales phone calls to existing and new clients • Answer incoming requests for replacement parts • Source new sales opportunities through inbound lead follow-up, outbound calls and emails • Research accounts, identify key players and develop new leads • Use Salesforce to document customer discussions • Negotiate pricing, close sales, and achieve quotas • Collaborate with regional teams • Attend regular sales training classes/events Requirements • Strong Phone communication skills • 1-2 Years of previous sales experience • Ability to multi-task, prioritize, and manage time effectively • Experience working with Salesforce, or similar CRM

Our client, one of the most leading multi-brand groups in the automotive industry, is looking for someone to join their team as a Warranty Claims Specialist. This role is hybrid in Auburn Hills, Michigan. *This is an ongoing W2 contract with PTO & benefits offered!* In this role, you will be responsible for all of the tasks associated with review and payment of warranty claims, which includes a technical analysis to ensure compliance with the established Warranty Policies & Procedures in effect at the time of repair. What You Will Be Doing Provide direction and support to dealers, field staff, and corporate employees via phone and email support to ensure that warranty data is correctly submitted, reviewed, and paid in a timely manner Provide clarification on warranty coverage, eligibility, and policy by providing instructions on where to obtain needed information for proper claim coding and processing Adjust and approve claims for payment, and follow-through to ensure that claim adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid Track warranty trends, trains dealer staff, new corporate employees and field employees Required Skills & Experience Customer service experience Warranty Experience Automotive Experience Able to work in a fast paced environment and under pressure

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better. As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better. Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 700+ passionate team members. What You'll Do: The Accounts Specialist provides best in class customer service, solutions, and product information to our customers regarding any cancellation, return, or refund from inbound and outbound customer support platforms (phone, chat, social media, and email). Available Schedules: Monday, Tuesday, Saturday, Sunday - 11 AM - 9:30 PM (4x10) Monday, Tuesday, Friday - Sunday, 1 PM - 9:30 PM Monday - Friday, 1 - 9:30 PM Sunday - Thursday, 9 AM - 5:30 PM Wednesday - Saturday, 9 AM - 7:30 PM (4x10) Essential Duties and Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary. Acts as the main point of contact for customers and agents requesting assistance with a refund, cancelation or return Completes all assigned Dixa cases from assignment to completion, with the exception of troubleshooting: TL will reassign troubleshooting cases May be asked to assist with Troubleshooting cases Compiles and sends the necessary documentation to accounting to process a refund Reviews all “No fraud” orders, and processes cancellations and refunds while notifying customers to resubmit their order with another form of payment Researches the “NO RMA” document and corrects the RMA's for accounting and the warehouse Cancels and refunds all customer orders with an identified ship to address of a PO BOX and reaches out to the customer advising them to resubmit their order with a verified ship to address Processes all product return labels and schedules customer pick ups Issues refunds from the Recon Receivers log Researches Refund Failed emails and refunds if needed Researches items received at the warehouse by mistake and contacts customer Identifies data entry errors in the RMA and notifies Leadership Assists customers when tracking requests Responds to all Chargeback and Dispute cases promptly Sends Paypal payment requests for Warranty Restorations (customer requests) Works with the repairs department on repair issues/recons Assists with cancel/returns/refunds phone queue Maintains and updates relevant spreadsheets/ process documents Other duties as assigned Requirements: What You'll Bring: HS Diploma 3+ years of customer service experience Excellent verbal, written, and interpersonal communication skills Experience with data entry and order entry Ability to multitask and prioritize Must be a team player Strong computer skills Maintains confidentiality of proprietary information Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions High degree of initiative, self-motivation and ability to motivate others Ability to provide a working atmosphere that is positive and productive Ability to establish and maintain cooperative working relationships with team members and colleagues Not Required, but nice to have! Google Suite experience Salesforce experience Dixa experience French, German, Italian, and/or Spanish language skills are a huge plus! Not required to have pets, but highly recommended! Benefits & Purrks: Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with: Premium Medical/Dental/Vision insurance Paid parental leave Whisker Parents Program 1 day "pawternity" leave for new pet adoption Pet Insurance Discount 401K match Flexible spending accounts Company-paid short-term disability and life insurance Employee Assistance Program (EAP) Generous paid time off 14 Paid Holidays Top of the line equipment Pet-friendly office Whisker products and swag Continuing education Support On-site gym with Peloton Referral program Statement of Inclusivity: We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive. Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status. #onsite1

📩 Send Resume & Project List to: ************************ 💰 Salary: $75,000 - $100,000 (based on experience) About the Role: We are seeking an experienced BIM/CAD Operator with 3+ years of experience to join our team in Sterling Heights, MI. This role will focus on Building Information Modeling (BIM), CAD operations, and model coordination for various construction projects. The ideal candidate will be highly proficient in Revit, Autodesk ACC, and other BIM software, with a strong ability to create content, templates, and maintain BIM files in alignment with project requirements. Key Responsibilities: Utilize Revit, AutoCAD, and Recap to create, manage, and maintain detailed BIM models and templates. Ensure accuracy and consistency in BIM files for client delivery, following company and industry standards. Perform clash detection and coordination using Navisworks, Model Coordination on ACC, and other BIM tools. Attend internal and external coordination meetings to identify and resolve conflicts early in the process. Work closely with project teams to coordinate electrical systems, ensure proper installation, and resolve clashes. Create and maintain BIM project documentation, shop drawings, submittal drawings, and as-built drawings. Develop custom Revit families to enhance project efficiency and accuracy. Represent the company professionally in BIM coordination and clash detection meetings with clients and project teams. Stay up to date with Autodesk Construction Cloud (ACC) and other BIM-engineered solutions. Qualifications: ✅ 3+ years of experience in BIM-related roles. ✅ Proficiency in Revit, AutoCAD, Navisworks, and Autodesk ACC. ✅ Experience working with BIM authoring tools (e.g., Recap, Model Coordination). ✅ Strong understanding of BIM processes, model coordination, and clash detection. ✅ Knowledge of electrical systems, construction coordination, and industry standards. ✅ Ability to create and manage Revit families, templates, and project documentation. ✅ Experience with MS Office, Bluebeam, and Robotic Total Station Software (preferred). ✅ Strong organizational, problem-solving, and communication skills. ✅ Local candidates preferred. Why Join Our Client? ✔️ Competitive salary and benefits package. ✔️ Work on cutting-edge BIM projects in a growing industry. ✔️ Opportunity to collaborate with high-level construction and engineering teams. ✔️ Career growth and skill development opportunities in the BIM field. 📧 Interested? Apply today! Send your resume and project list to ************************

Title: Track & Trace Specialist Reports To: Track & Trace Manager & Shift Lead Responsible For: No Direct Reports The Tracking and Tracing Specialist is responsible for the monitoring and tracking of our customers' freight. This role supports the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Coordinate on-time pickup and deliveries utilizing various software systems. Track and trace shipments along with drivers, providing detailed updates within our TMS software. Utilize various communication tools (ie. phone, email, text), attention to detail and sense of urgency is critical. Ability to learn reporting tools in order to provide data to customer reps and managers. Manage the Coordination of available customer freight with available carrier equipment. Verify freight charges, confirm receipt of Bill of Lading, resolve payable discrepancies prior to final payment to the motor carrier. Monitor Bill of Lading discrepancies, ensure proper return of commodity is arranged, as necessary. Track and trace all load assignments to ensure accuracy and delivery of time-sensitive freight. Initiate “check calls” with drivers on all pick-ups and deliveries. Communicate with drivers to ensure that on-time service is provided for all customer shipments. Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays. Maintain accurate records to include time/date stamps, trailer numbers, seal numbers and any specific customer notes. Work cooperatively with customer service/sales to provide solutions for customers' needs and resolve issues. May perform other duties and responsibilities as assigned. Job Qualifications: Experience/Education: High School diploma, GED or equivalent experience required. Associates or Bachelor's Degree in logistics or business related field preferred. Experience with and/or ability to learn a variety of TMS/CRM platforms. Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports). 1-3 years of experience in dispatching, customer service, call center work, data entry or freight brokerage preferred but will train Skills/Aptitude: Excellent written and verbal communication skills. Strong attention to detail and organized. Ability to maintain a positive attitude. Ability to deal with a sporadic high-stress environment Excellent multitasking and prioritization skills Excellent attention to detail and conflict-management skills Above average computer proficiency and experience with Google Drive Presents self in a highly professional manner to others and understands that honesty and ethics are essential. Excellent problem-solving and time management skills. Strong work ethic and dependability. Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate. License/Qualifications: None required Physical Requirements: Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. Significant walking or other means of mobility. Ability to work in a seated position for long periods of time (up to 8 hours). Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Working Conditions (may add additional conditions specific to defined work location): Generally in an indoor office setting; may include occasional participation in outdoor company events. Varying schedule to include evenings, holidays, weekends and extended hours as business dictates. While performing duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud

Responsible for assisting in the responsibilities of executing the security framework compliance/governance activities and requirements for client. Day-to-day responsibilities will also include documenting adherence to governance requirements across policies/standards, procedures, controls, compliance, training and awareness, and preparing metrics/KPIs and reporting materials. Evaluate the design and operation effectiveness of Business/IT operations against the HITRUST CSF and identify areas of improvement Interview SMEs, examine evidence documentation, analyze and perform testing Learn the company functions/processes by conducting process walk throughs Analyze root cause of issues, provide recommendations for process improvements and risk mitigation based on assessment findings Collaborate with cross-functional teams to mitigate risks and ensure compliance with HITRUST CSF Deliver effective and concise documentation that meets HITRUST quality standards Prepare and provide reporting such as dashboards and metrics, on various areas of performance, issue analysis and assessment statuses Utilize GRC tools to effectively manage assessment remediation plans and documentation Serve as a HITRUST subject matter expert Participate and provide support during audits, assessments, or other required third-party reviews. Support initiatives/projects Build relationships internally to foster a culture of teamwork and collaboration Top 3 Required Skills/Experience - At least 3-5 years of work experience in IT compliance, IT Assessments and/or IT audit experience as well as knowledge and understanding of governance, risk, compliance Knowledge of security and risk frameworks, standards, best practices (e.g., HITRUST CSF, NIST CSF, ISO/IEC 27001, COBIT) Self-starter with effective written and verbal communication skills along with strong critical thinking skill Required Skills/Experience - The rest of the required skills/experience. Include: Effective written and verbal communication skills and the ability to tailor communication style to the audience at hand. Experience in coordination and execution of the audit lifecycle, including evidence collection, review, observation tracking, management response collection and auditor relations and communication. Strong demonstration of problem-solving and decision-making ability. Experience working on testing of IT controls across systems, databases, applications and operating systems. Strong ability to frame and deliver messages based on experience and level of the listener. Strong critical thinking skills to actively pursue opportunities to develop and implement solutions to solve work problems. Must be able to solve problems, handle conflict, and make effective decisions under pressure with a highly professional demeanor. Strong organizational skills Strong ability to adjust to changing priorities while multitasking effectively. Self-directed and works with minimal guidance. Proactively seeks guidance when needed. Education/Certifications - Include: Undergraduate university degree (4-year) preferred but not required. Masters (e.g., MBA, MSIS, MIS, etc.) degree preferred but not required. Five (5) years of combined IT experience to include two (2) years IT security work Experience in Information Security, IT general controls, IT compliance, IT assessments and/or IT audit experience. Certified Information Systems Security Professional (CISSP), CISA, CPA/CA, CISM or other equivalent professional certification preferred but not required.

As a Client Experience Specialist, you'll represent the Rocket brand to your clients. You'll assist daily with explaining the application process, loan decisions, and post-close concerns. The primary focus is providing our clients with exceptional support and communication via multi-channel, while informing clients of our self-service options. You'll also be responsible for identifying process gaps and opportunities to support continuous improvement and automation in the business. About the role * Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process * Use a variety of outreach methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat * Assist with addressing operational questions and concerns * Proactively reach out to clients/prospective client who are looking to obtain a personal loan and guide them through the loan review process * Troubleshoot client technical concerns with the online application process * Assist with other assigned projects * Assist clients in appropriate vehicle selection * Work effectively in a performance and process-driven environment * Follow up with all client inquiries in a timely manner to effectively maximize every opportunity * Work in a team setting in a variety of roles and across multiple platforms to produce process improvements * Meet daily, weekly and monthly goals and objectives * Direct customers to product information resources, including those available on the internet About you Minimum Qualifications * 1 year of experience in a client-facing role * Willingness to work a flexible work schedule that will be provided 3 weeks in advance * Strong communication, client service and time management skills * Sense of urgency and strong focus on influence and persuasion * Detail-oriented team player who can multitask and handle workloads with deadlines * Ability to work confidently and effectively in a fast-paced work environment * Ability to clearly communicate loan decisions * Proficiency in the Microsoft Office suite * Strong problem-solving skills * Strong analytical skills Preferred Qualifications * 1 year of contact center experience * Ability to thrive in a high-growth environment * Ability to type at a speed of 65 WPM What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at **************************.

Lead Client Access Specialist FLSA Classification: Exempt EEOC Classification: First/ Mid-Level manager Position Type: Full Time Reports to: Client Access Manager As a Lead Client Access Specialist, you will be responsible for providing leadership and guidance to the Client Access Specialist and ensuring efficient and smooth operations. You will be expected to deliver exceptional customer service to clients and patients visiting NSO integrated clinics. You will need to demonstrate a deep understanding of NSO's programs and services while interacting with clients, patients, and clinic staff. Your duties will encompass processing documentation, addressing facility and equipment requirements, and assisting with various clerical tasks to enhance clinic efficiency. Achieving or surpassing key performance metrics related to productivity will be a critical aspect of your role. Responsibilities: Provides individual supervision, evaluates staff performance, Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Leadership Skills : Adept at inspiring, influencing, and enabling others to achieve goals. Promotes a harmonious work environment. Develops performance objectives for direct reports. Supervises staff which includes mentoring, coaching, training, and administering disciplinary actions as necessary in keeping with Human Resources policies and procedures. Delegates by allocating decision making and other responsibilities appropriately and effectively. Gives performance reviews on time and takes an active role in the development of subordinates. Professional Skills Comply with and adhere to department and NSO policies and procedures. Excellent written and verbal communication skills Professional, courteous and prompt customer service, both in-person and over the phone Maintains technological skills necessary to perform data entry, manage team calendars/schedules, and create company reports and other documents as required Wiliness/ability to learn new software programs as needed. Multi-tasking and creative thinking/problem solving skills Keeps a safe and clean work area by complying with all NSO procedures, rules, and regulations. Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Adhere to established quality and performance improvement standards. Work effectively with others to accomplish goals/resolve problems. Organize work well and use time effectively, including time-management techniques. Maintain consistent work attendance. Does not disrupt operations by being habitually tardy or absent; works as scheduled. Professionally represents NSO and promotes NSO mission and vision statements. Promote a harmonious work environment. Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. Other duties as assigned Candidate Requirements: 1-year minimum experience in an administrative assistant, receptionist, client's/patient/ patient facing or related role. 1 year of supervisory experience Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Experience in a multi-line phone/telephony system Valid Michigan Driver's license/access to private transportation. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we are looking for full-time Client Approval Specialists in Pontiac, Michigan. This is an entry-level role located on our Risk team. WHAT YOU WILL BE DOING * Reviewing and analyzing information and documents to deny and/or approve if a business can work with us * Handling new signup applications and working with our Business Development and Sales teams * Hitting production goals within a team queue of cases * Providing great client service to both internal and external clients WHAT WE NEED FROM YOU MUST HAVE QUALIFICATIONS * 1 year of experience in a fast-paced job helping clients * Strong analytical and problem-solving skills * Great speaking and writing skills * Knowledge in Microsoft Office (Word, Excel, etc.) and willingness to learn new software * A positive attitude * Ability to work independently * High school diploma or equivalent * Full-time, on-site attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself. As a Client Experience Specialist, you'll represent the Rocket brand to your clients. You'll assist daily with explaining the application process, loan decisions, and post-close concerns. The primary focus is providing our clients with exceptional support and communication via multi-channel, while informing clients of our self-service options. You'll also be responsible for identifying process gaps and opportunities to support continuous improvement and automation in the business. About the role Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process Use a variety of outreach methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat Assist with addressing operational questions and concerns Proactively reach out to clients/prospective client who are looking to obtain a personal loan and guide them through the loan review process Troubleshoot client technical concerns with the online application process Assist with other assigned projects Assist clients in appropriate vehicle selection Work effectively in a performance and process-driven environment Follow up with all client inquiries in a timely manner to effectively maximize every opportunity Work in a team setting in a variety of roles and across multiple platforms to produce process improvements Meet daily, weekly and monthly goals and objectives Direct customers to product information resources, including those available on the internet About you Minimum Qualifications 1 year of experience in a client-facing role Willingness to work a flexible work schedule that will be provided 3 weeks in advance Strong communication, client service and time management skills Sense of urgency and strong focus on influence and persuasion Detail-oriented team player who can multitask and handle workloads with deadlines Ability to work confidently and effectively in a fast-paced work environment Ability to clearly communicate loan decisions Proficiency in the Microsoft Office suite Strong problem-solving skills Strong analytical skills Preferred Qualifications 1 year of contact center experience Ability to thrive in a high-growth environment Ability to type at a speed of 65 WPM What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at ************************** . The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.

**Women's Health Business Specialist- Detroit, MI** Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Women's Health Business Specialist opportunity in the **Detroit, MI** area. **The Role** Achieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset. **Primary Responsibilities** + Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. + Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. + Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations + Execute company-approved Product Marketing plans and territory/regional business plan activities + Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management + Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines + Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations + Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports + Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager + Attend all company-sponsored sales and medical meetings as directed by company management. + Additional duties as needed **Quantitative Dimensions** + This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics **Organizational Context** It is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge. This position: + Is a customer facing sales position + Reports to Regional Sales manager + Maintains territory responsible for managing Astellas' products + Partners with counterparts, teammates, and cross functional colleagues as appropriate + Balance's territory and regional work and projects, while maintaining solid level of sales performance + Exhibits strong level of skill in competencies + Demonstrates sales influence within territory and at times within region **Qualifications** **Required** + BA/BS degree + 2+ years pharmaceutical selling experience + Strong knowledge of sales processes and pharmaceutical products and industry + Solid communication, facilitation, and presentation skills + Proactive; can do approach + Demonstrates problem solving ability; analytical; business acumen + Solid motivational and persuasion skills + Demonstrates team orientation and leadership + Proven record of sustained high sales performance and achievement + Proficient in MS Office Suite + Ability to travel at least up to 50% of the time; and at times overnight travel + Valid driver's license in good standing **Preferred** + Advanced degree or continued education + Knowledge of promoting specialty products **Benefits:** + Medical, Dental and Vision Insurance + Generous Paid Time Off options, including Vacation, Sick time, plus national holidays including Heritage Days, and Summer and Winter Breaks + 401(k) match and annual company contribution + Company paid life insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Referral bonus program + Compensation: $80,000- $125,000 (NOTE: Final salary could be more or less, commensurate with experience) This is intended to describe the general nature and level of work which may be performed by the person assigned to this position. This job description is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. Employees holding this position may perform other job-related duties in the course of their performance of this position. **\#LI-LK** _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ Category Sales Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Logistics in Managed Transportation at RXO, you will deliver exceptional service to our customers and drivers before, during and after the call. What your day-to-day will look like: Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule Answer incoming driver and customer calls/emails, and take care of their needs Call and get updates from drivers/carriers and input accurate information into the dispatch system Communicate any issues with customers/drivers Monitor and update all Active Run problems What you'll need to excel: At a minimum, you'll need: Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment Basic computer skills It'd be great if you also have: Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends Experience dealing with high phone volume in a deadline-driven environment Strong driver and customer interaction experience Experience with Microsoft Office Excellent phone communication skills Knowledge of the transportation industry In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Logistics in Managed Transportation at RXO, you will deliver exceptional service to our customers and drivers before, during and after the call. What your day-to-day will look like: * Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule * Answer incoming driver and customer calls/emails, and take care of their needs * Call and get updates from drivers/carriers and input accurate information into the dispatch system * Communicate any issues with customers/drivers * Monitor and update all Active Run problems What you'll need to excel: At a minimum, you'll need: * Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment * Basic computer skills It'd be great if you also have: * Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends * Experience dealing with high phone volume in a deadline-driven environment * Strong driver and customer interaction experience * Experience with Microsoft Office * Excellent phone communication skills * Knowledge of the transportation industry In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits * Competitive pay * Health, dental and vision insurance * 401(k) with company match * Life insurance, disability * Employee Assistance Program (EAP) * Paid time off * Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. Nearest Major Market: Detroit