Customer Service Specialist
Specialist Job 23 miles from Graham
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Service Specialist on the McGriff Property & Casualty Service Center team, you'll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectation of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
High School graduate or equivalent education and/or related experience
Strong interpersonal skills, especially telephone demeanor
Independent thinking with an ambitious goal-oriented mindset
Strong team player worth ethic and willingness to help reach all goals
Demonstrate proficiency of basic computer applications, such as Microsoft Office products
These additional qualifications are a plus, but not required to apply:
Property & Casualty Insurance Experience
Property & Casualty License
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: ************************
To view additional career opportunities, visit *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
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Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMABI
#MMAPCS
#MMAMCG
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Help Desk Specialist
Specialist Job 23 miles from Graham
Akkodis is seeking a Help Desk Specialist for a Contract position with a client located in Greensboro, NC. Ideally looking for applicants to have a solid background in Customer support.
Pay Range: $22-23/hr. The rate may be negotiated based on experience, education, geographic locations and other factors.
Job Overview:
We are seeking experienced Help Desk Specialist familiar with overseeing technical support issues. This job is fit for you if you come in with experience into customers software troubleshooting.
If you are interested in this Help Desk Specialist job in Greensboro, NC, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************
The Company will consider qualified applicants with arrest and conviction records.
Bilingual Technical Support Specialist (Spanish)
Specialist Job 45 miles from Graham
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Job Summary
The Bilingual Technical Support Specialist (Spanish) plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Bilingual Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily both in LATAM & North America regions in a dynamic, fast-paced environment.
Responsibilities
Assist customers by answering questions via ticketing system, email, and phone.
Resolve customer tickets through troubleshooting over remote screen-share meetings.
Reproduce customer issues, detail the corresponding steps, and communicate findings that help Development and Cloud teams to quickly resolve escalations.
Own being the technical liaison between customers and Development and Cloud teams.
Keep outstanding customer tickets updated and organized.
Develop a level of technical and functional SME in assigned products to effectively resolve skill and technical issues.
Assist with internal projects as needed, ie. Creating technical documentation, coordinating maintenance windows, supporting audit efforts, etc...
Coordinate and manage customer upgrades to new versions of Prometheus Group software.
Manage custom development work and SOWs.
Qualifications & Skills
Patience and strong customer relations qualities
Desire to learn new technologies and concepts
Exceptional problem-solving skills
Ability to understand technical processes and terminology to convert into user-friendly language
Passion for working within a team setting as well as independently
Excellent verbal and written communication skills
Capability to adapt processes and operate under pressure
Bachelor's degree from an accredited college or university
Professional experience in a customer or client-facing role is a plus
Experience with ERP systems is a plus
Bilingual in Spanish is a mandate
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Catering Specialist
Specialist Job 49 miles from Graham
PANERA CAFE CATERING LEAD
Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun!
Panera Perks:
Competitive pay
Eligible for increases based on performance
Free Meals on shifts
Career Growth Opportunities
Paid vacation & holidays for full-time team members
Medical, dental, vision, life insurance & 401(k) with match available
Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team.
Our Catering Leads bring Panera to the community.
As a Catering Lead at Panera, you are key to the success of our catering business. You help customers plan and select great Panera food for their events, you support their questions and needs, and you make sure their food is delivered when and how they need it.
As a Catering Lead at Panera, you are asked to:
Own the success of our catering operations
Communication with and support our catering customers
Manage the production of catering orders
Personally deliver orders to customer events
Ensure extraordinary guest experiences
Help build our cuture of Warmth, Belonging, Growth, and Trust
Step in and support your manager and team
This opportunity is for you if:
You have great communication skills
You love working with people
You're a self-starter who can meet goals with limited supervision
You like the hustle and bustle of the hospitality industry
You have excellent organizational and time-management skills
Must have valid driver's license, acceptable automobile insurance, and "smart" cell phone
You have your own vehicle that you can use for delivering orders, and you have an acceptable driving record
You have food or retail experience (preferred but not required)
You want to partner with a fun, energized team that can work hard and laugh often
You're committed to food safety and health safety
You are at least 18 years of age.
You're passionate about our Guiding Values and Behaviors:
Warmth for guests: Making people smile
Bold thoughts, brave actions: Learning, growing, and taking risks
Own it: Finding solutions and taking initiative
Win together: Working (and winning) as a team
Inspire and celebrate: Having fun and celebrating success
Rooted in respect: Seeing the best in others
Growth Opportunities at Panera:
A Path to Success: Most of our retail managers started as hourly associates. Our career path program helps you get there.
Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be.
Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to move or grow with us.
Around here, every day starts with a fresh batch of bread and a thousand possibilities.
Get ready to rise.
Equal Opportunity Employer and Affirmative-Action Employer
Additional Description :
Customer Support/Sales Specialist
Specialist Job 45 miles from Graham
Entry Level Customer Support/Sales Specialist: Job Description
BraceLab is an industry-leading destination for premium quality orthoses & practical clinical information. Supporting both independent consumers and the medical community, our mission is simple: To help people get back to doing what they love and live their life to the fullest!
Although a small company, we are evolving every day and on the precipice of major growth. If you thrive in a fast-paced, team-oriented environment and get excited by new challenges, then we are the company for you!
We are looking for someone smart, ethical, and passionate about helping individuals get back to doing what they love and live life to their fullest. Like BraceLab, this individual is customer obsessed and strives to make a difference in our customers' lives. This is an entry level position, with the potential to grow into other roles within the company for someone with the right skill set.
ABOUT THE ROLE:
Job Responsibilities: Resolving customer queries and concerns, recommending solutions, and guiding users through product features and functionalities. To be successful in this role, you need to be an excellent communicator and can genuinely earn our customers' trust. If an individual is successful in their support specialist responsibilities, they will progress into a sales role with commission opportunities.
· Handling customers with patience and excellent etiquette:
o Addressing customer questions and concerns about products and/or services promptly via email, phone, chat, and social media
o Investigating and resolving complaints or issues efficiently while ensuring customer satisfaction
o Assisting customers with placing orders, tracking shipments, and processing returns or refunds
o Responding to customer reviews/questions
· Clearly conveying detailed, accurate information about BraceLab's products, services, policies, and procedures
· Processing orders and transactions
· Resolving issues and troubleshooting technical problems
· Collecting and analyzing customer feedback:
o Maintaining accurate records of customer interactions, inquiries, complaints, and solutions in the CRM system
o Identifying trends and areas for improvement in products or services
· Developing and documenting knowledge into helpful content
· Providing information to and training, virtually and in-person, prospective and existing customers
· Working closely with cross-functional teams (e.g., sales, marketing) to communicate customer insights and drive improvements
JOB REQUIREMENTS
· Excellent communication, organization and writing skills
· Ability to learn a wide array of procedures and software
· Ability to multi-task while maintaining attention to detail and deadlines
· Keen attention to detail
· Working knowledge of MS Office applications, including Outlook, Word, PowerPoint, Excel, & Teams)
· Team player with a friendly, mature, and outgoing attitude
· Energetic, friendly, outgoing, proactive personality
· Desire to learn, grow, and have fun in a rewarding environment
· Ability to edit content for accuracy and brand consistency
ABOUT YOU:
You possess excellent communication, organization and writing skills; you can edit written content for accuracy, organization, clarity, and fit with our brand
You have well-developed information technology skills with ability to learn and retain a wide array of procedures and software
You are great at multi-tasking while maintaining detail accuracy
You are capable of meeting deadlines
You are proficient in MS Office applications, including Outlook, Word, PowerPoint, Excel, & Teams
You are a team player with a friendly, mature, and outgoing attitude
You are willing to get the job done with an energetic, friendly, and proactive attitude
You desire to learn, grow, and have fun in a rewarding environment
Bonus: You have an interest in sports/fitness/rehabilitation
WHY BRACELAB:
Our mission of helping people get back to doing what they love is embodied in our culture and how we treat our employees. We value integrity, honesty, growth, happiness & belonging, work-life balance, teamwork and collaboration, passion, and enthusiasm, and much more.
Benefits/Perks:
Competitive pay ($40,000)
Emphasis on work-life balance
3 weeks PTO per year
Opportunities for growth
Choice of health insurance plan (company pays up to 100%)
Dental & Vision insurance plans (optional; employee pays)
Generous 401K plan
Newly renovated, environmentally conscious office space with ample free parking in desirable North Hills neighborhood
Large, well-equipped breakroom with coffee and tea available
Technology Specialist - Electromagnetic Spectrum Manager
Specialist Job 22 miles from Graham
Electromagnetic Spectrum Manager
You will immerse yourself in the forefront of technology, becoming an expert in identifying and controlling all ranges of the electromagnetic spectrum. Your proficiency will be harnessed to command the communication spectrum, ensuring secure team communication while thwarting malicious interference. Join us in this high-tech role where your skills will shape the future of communication technology.
Requirements:
Attend a 38-week paid training program to gain skills and certifications in communication operations, electromagnetic spectrum control systems, communication network operations, frequency functionality, energy functionality, and frequency manipulation.
Advanced certifications require additional full funded training programs.
Benefits:
Comprehensive Healthcare, Vision, and Dental plans.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans.
Pay and Promotion:
Entry pay and promotions vary based on education level and qualifications.
Hiring bonus opportunities available.
Specialty bonuses available depending on qualifications and position.
Guaranteed promotion opportunities.
Additional Career Opportunities:
Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Boeing, and COX Communications.
Similar Career Fields Include: Telecommunications, Spectrum Management Expert, Spectrum Manager.
About Our Organization:
The U.S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Full and Part Time Positions.
***Click apply for an Interview***
Rental Specialist
Specialist Job 32 miles from Graham
We need your education, experience and skills to complete our team!
When you join our team you will receive competitive pay, benefits after 90 days, paid time off, weekends off and paid holidays!
There is always room for growth and opportunity within our expanding company and we need you!
Position: Rental Technician
Reports To: Dealer Principal or General Manager
Duties and Responsibilities:
Responsible for Rental Department profitability
Responsible for creating a positive customer experience
Follows up with quote requests or availability
Responsible for helping forecast for rental inventory additions and deletions
Completes assigned training
Responsible for maintaining good “housekeeping” conditions for the department
Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc
Assists with business development by adding new customers, and maintaining existing customer base
Periodically reviews the competition, suggesting or making adjustments to prices and offerings
Communicates with the dealership Sales Manager regarding sales leads, rental inventory to be sold, new rental customers, etc
Involved with the credit department to collect past due accounts and resolve any customer conflicts
Is available at all times to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems.
Has a thorough understanding of the construction phases involved in civil and commercial projects
Mechanical aptitude or experience with Bobcat machinery and their practical applications
Benefits after 90 days of employment
Job Type: Full-time
Requirements:
Qualifications/Requirements
· Basic understanding of Bobcat equipment or industrial components and how they function.
· Excellent communication and interpersonal skills to interact effectively with customers.
· Prior customer service experience (minimum of 1 year)
· Ability to prioritize tasks, manage multiple orders, and customer concerns.
· Must pose a high level of confidence and transparency in sharing knowledge, advice to customers regarding their options.
· Strong telephone skills.
· Must be able to stand for long periods of time.
Physical/Sensory Needs:
May lift, carry, push, pull up to 50lbs at a time frequently, using assistance as need. Requires walking, climbing stairs/ladders, bending, crouching, crawling, pushing, pulling, lifting, carrying, using required safety measures. Uses keyboards, monitors, and computers, phones, copy machines and other business equipment as well as tools/machinery requiring vision, listening, mathematical aptitude also hand/eye
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Inside Sales Specialist
Specialist Job 39 miles from Graham
Mystaire
Job Title: Technical Sales Specialist
Department or Division: Sales
Reports To: Sales Manager
Written By: Alex Yancey
About Mystaire:
For more than 60 years, Mystaire has been the manufacturer at the forefront of environmental safety and air pollution control products. Our products range from ductless fume hoods and laminar flow workstations to application-specific solutions for forensic evidence handling and storage to pharmaceutical balance enclosures and suspicious package handling enclosures. Mystaire is the leader in filtered solutions for both occupational exposure control and in maintaining a clean work environment during amplifications or manipulation experimentation.
Job Summary:
Your role will be to engage and consult clients from a variety of educational backgrounds by phone and through email so as to establish and promote your products. As part of the overall sales team, the Technical Sales Specialist will be responsible for creating and fostering sales leads, meeting or exceeding sales goals, and providing world-class customer service. A passion for helping people and the skill to communicate your products features and benefits that meet individual customer requirement is a must.
Job Duties
Contact, qualify and close new sales opportunities.
Prospecting of generated leads via list and professional organization memberships.
Develop a strong understanding of Mystaire's products.
Consult prospective and existing customers on our products.
Maintain and expand a database of prospective customers.
Follow up with current contacts and potential customers to generate revenue.
Maintain existing customer relationships through active engagement and follow up.
Work closely with other sales representatives, customer service and management to facilitate world-class customer service.
Required to travel to national tradeshows for networking, client engagement, and product promotion.
Assist with distributor needs periodically.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
Bachelor's degree from an accredited college or university
Prior sales experience is a plus (but not required). Mystaire will train the right candidate. Training period is fully compensated.
Strong written, oral and interpersonal communication skills.
Working knowledge of Microsoft Office products (Outlook, Word, Excel).
Strong phone presence with excellent listening and presentation skills.
Ability to travel as the job requires for customer site visits, tradeshows and demonstrations
Preferred Qualifications
Experience in a consultative sales environment.
Experience in forensic, medical, pharmaceutical, biotechnology or general scientific sales, with a capital equipment focus.
Experience with CRM software, preference for Salesforce and HubSpot
Accountabilities
Sales goals are achieved.
High quality of Customer Service is displayed.
Achieve a mastery in Mystaire's products over the course of employment
Location
This position will be based at our Creedmoor, NC offices.
Terms of employment
This is a full-time, non-exempt, hourly position.
Hours
The core hours shall be 8:00am to 5:00pm, Monday through Friday, with an hour break for lunch, with flexibility to work 9:00am to 6:00pm.
Work Environment
Work is regularly performed in an office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit. The employee is occasionally required to stand and/or walk. The employee must occasionally lift, carry, push or pull up to 10 pounds.
Travel
Up to 25% travel required in this position within North America.
Benefits
Compensation package includes medical insurance, life insurance, dental insurance, vision insurance, Teladoc and short-term disability following an introductory period. The Company offers a 401K plan (both traditional and Roth options) with employer contribution. Paid personal leave plus company paid holidays are also offered.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PI4cb54f788a3d-26***********9
Administrative Specialist
Specialist Job 45 miles from Graham
Job Summary: The Administrative Specialist will provide high-level administrative support to the President and other senior staff.
Duties/Responsibilities:
Provides high-level administrative support and assistance to the President and/or other assigned leadership staff.
Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents.
Coordinates and schedules travel, accommodations, meetings, and appointments and manages expense reports.
Arrange and coordinate meetings, schedule appointments including agendas, and maintain calendar to ensure there are no scheduling conflicts, appointments are on-time, materials are available, and take notes and record minutes.
Receives incoming communication or memos on behalf of senior staff, reviews content, determines importance, and summarizes and/or distributes contents to appropriate staff.
Performs office tasks including maintaining records, ordering supplies, answers and transfers calls and performs basic bookkeeping.
Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
Responds to and resolves administrative inquiries and questions.
Maintains office supplies and coordinates maintenance of office equipment.
Performs additional duties as assigned.
Required Skills/Abilities:
Communication: Excellent interpersonal skills including written and verbal communication skills.
Organizational Skills: Strong organizational and time management skills. Experience managing budgets and expenses. Experience developing internal processes and filing systems.
Computer Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software; ability to learn new or updated software.
Attention to Detail: Accuracy and attention to detail are crucial.
Problem-Solving: Ability to identify and resolve issues efficiently.
Customer Service: Ability to interact professionally with clients and colleagues.
Adaptability: Strong time-management skills and multiple tasks and priorities in a fast-paced environment with proven ability to meet deadlines.
Confidentiality: Maintaining the confidentiality of sensitive information.
Ability to work independently.
Education and Experience:
Associate's degree required, bachelor's degree in related field preferred.
Three to five years of experience in an administrative role.
Able to type a minimum of 50 words per minute.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Bilingual Branch Wholesale Product Specialist (Spanish)
Specialist Job 45 miles from Graham
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #2997, located at: 5301 Capital Blvd, Raleigh, NC, 27616. This is a full-time position with up to 40 hours per week. The starting salary is $17.50. Here, we believe theres not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, theres a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Well give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions Youll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at ***************************** Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Drivers License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
RequiredPreferredJob Industries
Other
Legal Accounting Billing Specialist
Specialist Job 45 miles from Graham
Teague Campbell started as a partnership between two attorneys in 1948 and has developed into a thriving civil litigation law firm. As the firm continues to grow, we have found the need to hire a Billing Specialist for our Raleigh office. As a North Carolina based 30+ attorney firm, we value meaningful relationships and operate as a true business partner to our clients.
The Position
Under the guidance of the Director of Finance, the Billing Specialist will be responsible for performing general accounting duties to include billing (with a strong emphasis on electronic billing), Processing of client exception reports, client collections. This role will also cross-train on running conflict checks, as well as the set-up of new files.
The Ideal Candidate
· Has ideally 2-3 years of law firm billing experience.
· Exhibits polished written and verbal communication skills with clients and firm members.
· Has excellent computer skills, with preferred experience using NetDocuments and Centerbase or other billing platform.
· Able to work in a fast-paced environment and multitask under tight deadlines.
· Able to triage questions and provide support in a timely manner.
· Can work independently and with a team, is self-motivated, detailed and results oriented.
The Location
We are excited to be in the rapidly growing Raleigh-Durham area, which was voted one of the best places to live in the United States according to the U.S. News and World Report. Joining our team in Raleigh offers a unique blend of professional growth and appeals to individuals looking for big city amenities with the comfort of a small town.
Benefits
Competitive salary based on 2023 Raleigh law firm compensation survey results
Medical, dental and vision benefits
Free term life insurance
Medical and dependent care flexible spending accounts
401k plan with employer match
Free short-term and long-term disability
Phone stipend
Technology stipend for home office
Paid holidays/vacation
Casual dress code
Hybrid schedule (in office 2-days a week) considering our up-to-date cloud-based systems
Teague Campbell is an equal employment opportunity employer and encourages candidates from all backgrounds to apply. We value diversity and inclusion in our workplace.
Accounts Receivable Specialist
Specialist Job 45 miles from Graham
Eximia Research, a leading Site Management Organization (SMO) specializing in clinical trials, is seeking a highly meticulous and motivated Accounts Receivable Specialist to join our finance team. The ideal candidate will have a strong understanding of accounts receivable functions within the clinical research industry, excellent organizational skills, and the ability to thrive in a challenging environment. In this role, you will be responsible for managing the billing and collections process for our clinical trial sites, ensuring timely payments from sponsors, and contributing to the financial success of Eximia Research.
Key Responsibilities:
Invoice Management:
Prepare, review, and send invoices to clients, sponsors, and other stakeholders based on contractual agreements related to clinical trial activities.
Ensure accurate billing for services provided at clinical trial sites, including patient visits, investigator fees, and reimbursement for trial-related expenses.
Collaborate closely with clinical operations teams and project managers to gather data required for invoicing.
Collections and Payment Tracking:
Monitor accounts receivable aging reports and actively follow up with sponsors, CROs (Contract Research Organizations), and other clients on overdue payments.
Communicate professionally with clients/sponsors to resolve payment discrepancies or issues.
Document all communication related to collections and follow-up activities.
Reconcile accounts receivable discrepancies and provide timely resolutions.
Reporting and Record Keeping:
Prepare and maintain detailed accounts receivable reports for management review, ensuring accuracy and timely updates.
Assist in monthly, quarterly, and annual financial reporting, as required by Eximia Research's finance team.
Track and report on outstanding receivables, payment schedules, and assist in cash flow projections.
Maintain accurate records of payments, receipts, and account reconciliations.
Compliance and Documentation:
Ensure compliance with internal policies, sponsor agreements, and industry regulations (e.g., FDA, ICH, GCP).
Assist with audits by providing necessary documentation and explanations for accounts receivable transactions, especially related to site payments and clinical trials.
Stay current with billing and collection regulations specific to clinical research and SMOs.
Collaboration and Communication:
Work with site management teams, project managers, and other departments to understand billing requirements and resolve issues.
Build and maintain strong relationships with clients, sponsors, and internal departments to ensure timely payments and efficient processes.
Collaborate with the legal and compliance teams to address any contract-related issues or concerns.
Problem Resolution:
Investigate and resolve billing discrepancies, payment disputes, and other challenges efficiently and professionally.
Work with internal stakeholders to ensure accurate billing in line with contract terms.
Qualifications:
Education:
Bachelor's degree in accounting, Finance, or a related field (or equivalent work experience).
Experience:
Minimum of 2-3 years of experience in accounts receivable, preferably in a clinical research, Site Management Organization (SMO), or healthcare environment.
Experience with clinical trial billing, sponsor contracts, and clinical research reimbursement processes is a plus.
Skills:
Strong understanding of accounts receivable functions, billing procedures, and contract management.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and accounting software (e.g., QuickBooks, NetSuite).
Excellent written and verbal communication skills.
Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.
Elevated level of diligence and accuracy.
Preferred Qualifications:
Familiarity with clinical research terminology, site management processes, and industry-specific regulations (e.g., ICH, GCP).
Experience with contract management systems and research-specific financial tools.
Knowledge of clinical trial payment models and sponsor invoicing.
Key Attributes:
Strong problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Customer service-oriented with the ability to handle sensitive financial matters professionally.
Collaborative mindset and ability to foster strong relationships with both internal teams and external clients.
Technical Specialist- Junior (Hybrid)
Specialist Job 45 miles from Graham
The client Web Systems is seeking an Expert Level Technical Specialist/Agile product owner who leads Business owners in the translation of customer requests into technical requirements and user stories, coordinates software, release schedules with the Business and Technical Teams, develop business requirements, help facilitate change management documentation, and provides testing, training support, and mentoring. This position understands applications and their dependencies on each other. This position is critical for the Web Systems Team to deliver on its mandate of providing effective and efficient online services to our client customers and to decrease office traffic.
Skills:
Skill
Required / Desired
Amount
of Experience
ASP.NET(C#), .NET 4.72, .NET 6
7
Years
HTML, JavaScript, Typescript, Node JS Angular, React
7
Years
MS SQL Server, including database design, T-SQL, and stored procedure
7
Years
Building/Implementing Web API (RESTful)
7
Years
Proficiency using DevOps and GIT
7
Years
Experience in maintaining and troubleshooting Windows Server/llS platform
7
Years
Advanced experience and knowledge in information system architecture, system design patterns, and integration
7
Years
Self-motivated and self-driven is a must, ability to work on a team with limited supervision
7
Years
Strong communication skills, both written and verbal; Experience working directly with clients is a plus
7
Years
Cloud Architecture and Cloud application development
5
Desktop Support Level 1
Specialist Job 37 miles from Graham
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Primary Skills:
•
Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based)
• Should have experience in working in enterprise call centre environment.
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users
• Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
• Administer and provide User account provisioning.
• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
• Phone support experience necessary.
• ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management
• Technical helpdesk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Hands-on work experience with the following:
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008,
• Knowledge of Active Directory, Exchange 2003/2007
• ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools
• MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
Qualifications
Desktop support Level 1
Additional Information
Client : HCL America; This is a Contract-to-Hire role.
Client Comm Specialist
Specialist Job 31 miles from Graham
Job Details Jamestown, NC Full TimeDescription
Job purpose
Furnitureland South, the World's Largest Furniture Store, is seeking a skilled and proactive Client Communications Specialist to join our Customer Services team. In this role, you will be responsible for managing all client communications related to the status of open cases. You will leverage advanced AI tools to streamline and enhance communication processes, ensuring timely and effective updates to our valued customers. Your role will be critical in maintaining high levels of customer satisfaction through clear, professional, and empathetic communication.
Essential Functions and responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Client Communication Management:
Serve as the primary point of contact for clients regarding the status of their open cases.
Provide timely and accurate updates on case progress, resolutions, and any changes in status.
Collaborate with internal departments necessary to gather appropriate information in order to provide accurate updates to clients on case status.
Address client inquiries and concerns with professionalism and empathy.
AI Utilization:
Utilize AI tools and technologies to automate and enhance communication processes.
Monitor and analyze AI-generated communications to ensure accuracy and relevance.
Collaborate with IT and AI specialists to optimize the use of AI in client interactions.
Case Status Tracking:
Regularly review and update case statuses in the customer service management system.
Ensure that all client interactions and updates are documented accurately and comprehensively in our systems.
Follow up on pending cases and escalate issues as necessary to ensure timely resolution.
Communication Excellence:
Draft clear, concise, and customer-friendly messages regarding case updates and resolutions.
Adapt communication style to suit different client needs and preferences.
Maintain a high level of professionalism and courtesy in all client interactions.
Feedback and Improvement:
Collect and analyze client feedback to identify areas for improvement in communication processes.
Suggest and implement improvements to enhance client communication and satisfaction.
Participate in ongoing training and development to stay current with communication best practices and AI advancements.
Working conditions
This job is an onsite position that operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical requirements
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the
ability to lift files, open filing cabinets and bend or stand on a stool as necessary
Qualifications
Required Education and Experience
High School Diploma or equivalent.
Preferred Education and Experience
Education: Associate's or Bachelor's degree in Business Administration, Communication, or a related field preferred.
Experience: Minimum of 2 years of experience in a customer service or administrative role, preferably in a retail or furniture industry.
Tech Specialist - Jr - Normal
Specialist Job 45 miles from Graham
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description: NCDOT is looking to hire a Technical Specialist that will serve as a service owner for Citrix XenMobile and Microsoft Office.
This position is needed to develop, design, and administrate specific technology systems for DOT's Mobile Device Management and Microsoft Office. This position will serve as a service owner of the Microsoft Office products suite that DOT uses and for Citrix XenMobile as DOT's MDM solution. Their MS Office duties will include keeping informed of what features and changes are coming to the Office suite, leading version upgrade deployments, troubleshooting install issues, maintaining Office group policies, and being a consultation resource for support techs. Their XenMobile duties will include building and maintaining DOT's Citrix XenMobile environments, managing the 1000+ devices that use this system, and serving as the point of contact for issues regarding the system. The goal is to eventually convert this position to a permanent state employee since this will be an ongoing support need.
skills required
Experience developing, designing, and administrating Citrix XenMobile and managing the devices that utilize it.
Experience with migrating to Microsoft Office 365, creating and managing Office 365 builds and policies, troubleshooting Office 365 software issues.
Consultancy Skills. Ability to provide expertise and consultation to management representatives on a regular basis.
Planning and Organizing. Ability to plan task timelines and use of resources.
Ability to manage projects that have high impact changes to operating and peripheral systems or the implementation of emerging technologies.
Technical Knowledge. Ability to apply new releases of operating systems and associated software.
Technical Solution Development. Ability to demonstrate thorough knowledge of technologies and systems in place and to support those technologies.
Technical Support. Ability to provide technical consultation on projects.
Customer Services. Promotes positive customer relationships and mentors others to ensure customer satisfaction.
Effective Communication. Interprets and communicates information, ideas, and instructions. Persuades and negotiates to build cooperation and consensus
Organizational Awareness. Demonstrates in-depth knowledge of Department and relationships (formal and informal).
Teamwork. Assesses skills within a team and works to build on individual strengths within the team and leads multiple team efforts.
Experience with some or all of the following products: Microsoft Deployment Toolkit, AdminStudio, AppSense, SCCM.
Qualifications
local only NC
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Specialist
Specialist Job 34 miles from Graham
_Labcorp is seeking a Client Specialist to join our Client Services team as a remote agent. Performs overall account management during account set-up such as ordering of supplies, coordinating collection sites, account correspondence, and serves as a reference source for clients on federal regulations. Assists in monitoring major clients' specimens and revenue growth and decline. Works closely with the sales team to identify up sell and enhancement opportunities. The Client Specialist will provide product education and handle a wide variety of questions while ensuring a world-class customer experience._
_Job Duties/Responsibilities:_
+ _Address and resolve client concerns completely and accurately within an established timeframe._
+ _Provides training for customers regarding results, billing, Labcorp Solutions, and web services._
+ _Submit monthly credits._
+ _Research specimen inquires._
+ _Promotes new products to client base._
+ _Coordinates the setup of new accounts and account changes for assigned accounts._
+ _Accurately place supply orders for clients._
+ _Meet deadlines._
+ _Assist with large projects within the department._
**Qualifications:**
+ Bachelor's degree in a related field or equivalent work experience.
+ 2+ years of customer service or client support experience, preferably in a healthcare, laboratory, or life sciences environment.
+ Strong communication skills, both written and verbal, with the ability to build rapport and handle client inquiries professionally.
+ Excellent problem-solving skills, with a focus on resolving issues in a timely and efficient manner.
+ Ability to work independently and as part of a team in a fast-paced environment.
+ Strong organizational skills with attention to detail and accuracy.
+ Proficient in using CRM systems, Microsoft Office Suite, and other office software.
+ Knowledge of Labcorp's services and offerings is a plus.
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.**
**Labcorp is proud to be an Equal Opportunity Employer:**
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility (Disability_*****************) .
For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
Administrative Case Specialist I/DD Services
Specialist Job 5 miles from Graham
Administrative Case Specialist I/DD Services SUPERVISED BY: Director of Human Resources MINIMUM QUALIFICATIONS: 1-3 years of Case management experience preferred. Experience with I/DD services a plus. Experience with Microsoft Office Suite required. Excellent communication skills both verbally and in writing are required. Ability to operate independently and without direct supervision.
SUMMARY OE Enterprises is an established non-profit organization that has been providing dedicated services to individuals with disabilities in North Carolina for the past 50 years. At OE Enterprises, the role of Case Support Specialist will play a vital role in ensuring the delivery of services by providing administrative support to our Community Employment and Meaningful Day Programs.
SALARY $18-$21/hr
DUTIES AND RESPONSIBILITIES
Referrals and Admissions
Receive referrals to evaluate services needed and eligibility.
Coordinate admission with clients, Vocational Rehabilitations, and OE Enterprises admission committee.
Complete all intake procedures.
Community Placements
Coordinate all aspects of community placements, including Supported Employment, Work Adjustment, and other work programs.
Develop individual plans with clients and their teams according to service definition guidelines.
Monitor service implementation and goal achievement with clients, their families, caregivers, and other agencies.
Service Coordination
Ensure coverage and service maintenance with OE staff.
Assist clients in accessing services, including applying for EIPD services.
Maintain communication with the Community Vocational Manager and Burlington Meaningful Day Manager regarding case management concerns and expectations
Ensure a safe work environment and compliance with regulations.
Develop and implement documentation methods to validate services provided by OE Enterprises.
Comply with CARF and licensing standards.
Provide recommendations on programming needs for employees/clients.
Manage crisis situations, addressing immediate medical, behavioral, or vocational problems.
Documentation & Billing
Complete all necessary documentation and maintain written client records per service and accreditation standards.
Ensure records meet all required standards.
Utilize SET Works electronic medical record system.
Ensure timely completion of authorizations and billing documentation.
Understand and utilize EIPD billing systems for authorization and payment submission.
Client Support
Develop and maintain cooperative working relationships with affiliate agencies.
Collaborate with individuals served and support teams to develop and implement person-centered/rehabilitation/evaluation plans.
Monitor and record clients' progress to ensure goals and objectives are met.
Identify and address barriers to employment.
Participate in various committees as assigned.
Represent the organization and its mission to the community.
Develop and maintain tracking and progress reports.
Utilize the state EIPD business management system (Encore) for progress entry and payment submission.
Submit new enrollments and authorizations for services funded through MCOs.
Perform other duties as assigned.
DUTIES AND RESPONSIBILITES
Problem anticipation and contingency planning.
Effective client relationship management.
Excellent verbal and written communication skills.
Ability to manage multiple priorities while maintaining effective consumer service levels.
Ability to stay calm and perform well under pressure.
Good judgment, independent decision-making
Teamwork fostering through open communication, sharing responsibilities, and a positive attitude.
Completion of the agency's onboarding training program.
Proficiency in email, Microsoft Office, internet, and EHR.
PHYSCIAL REQUIREMENTS AND WORK HOURS
Frequently required to stand, walk, sit, stoop, reach, push, pull, lift, climb, and kneel.
Exert up to 40 pounds of force occasionally, and/or up to 20 pounds of force frequently.
Exposure to cold/heat.
Client Specialist
Specialist Job 34 miles from Graham
Labcorp is seeking a Client Specialist to join our Client Services team as a remote agent. Performs overall account management during account set-up such as ordering of supplies, coordinating collection sites, account correspondence, and serves as a reference source for clients on federal regulations. Assists in monitoring major clients' specimens and revenue growth and decline. Works closely with the sales team to identify up sell and enhancement opportunities. The Client Specialist will provide product education and handle a wide variety of questions while ensuring a world-class customer experience.
Job Duties/Responsibilities:
Address and resolve client concerns completely and accurately within an established timeframe.
Provides training for customers regarding results, billing, Labcorp Solutions, and web services.
Submit monthly credits.
Research specimen inquires.
Promotes new products to client base.
Coordinates the setup of new accounts and account changes for assigned accounts.
Accurately place supply orders for clients.
Meet deadlines.
Assist with large projects within the department.
Qualifications:
Bachelor's degree in a related field or equivalent work experience.
2+ years of customer service or client support experience, preferably in a healthcare, laboratory, or life sciences environment.
Strong communication skills, both written and verbal, with the ability to build rapport and handle client inquiries professionally.
Excellent problem-solving skills, with a focus on resolving issues in a timely and efficient manner.
Ability to work independently and as part of a team in a fast-paced environment.
Strong organizational skills with attention to detail and accuracy.
Proficient in using CRM systems, Microsoft Office Suite, and other office software.
Knowledge of Labcorp's services and offerings is a plus.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
For more information about how we collect and store your personal data, please see our Privacy Statement.
Commercial Fence Specialist
Specialist Job 18 miles from Graham
About Us:
For over twenty years, Fortress Fencing, (a wholly owned subsidiary of Cinterra), has provided specialized security fencing construction services to support some of the nation's leading utility scale renewable energy contractors, private industry and public utilities. Our commitment to quality and customer satisfaction is only rivaled by one of the highest safety ratings in the industry. The services we provide have installed over 4-million linear feet of security fencing a year throughout the United States. Come join our team today!
Position Summary:
Fortress Fencing, LLC is seeking a highly skilled Commercial Fence Specialist to join our team. In this role, you will oversee the preparation and submission of bids for commercial and industrial fencing projects, interact with customers and seek to capture new business in the B2B environment, and coordinate the project execution. We are looking for a detail-oriented and organized professional with deep knowledge of the bid process and construction sequencing.
Essential Duties & Responsibilities:
Bid Management:
Use bidding software (such as PlanHub, BuildersConnected, BidNet) to prepare and submit project estimates.
Review project plans, blueprints, and specifications to develop accurate cost proposals.
Perform material take-offs and calculate labor needs for project bids.
Client Engagement:
Meet with commercial clients to assess project needs, perform site walks, and provide detailed estimates.
Build strong relationships with contractors, home builders, real estate professionals, and various municipal departments.
Deliver excellent customer service to maintain and grow client relationships.
Project Collaboration & Execution:
Work closely with the Commercial Fencing Division Operations Manager for project execution.
Coordinate with suppliers and subcontractors to secure competitive pricing.
Stay informed on industry trends, material advancements, and pricing strategies to offer competitive bids.
Marketing and Outreach:
Promote services online and generate commercial leads.
Conduct B2B outreach to expand commercial project opportunities.
Requirements
Proven expertise in commercial bidding, preferably in construction or fencing projects.
Background in commercial fencing construction.
Proficiency with bid software platforms such as PlanHub, BuildersConnected, and BidNet.
Ability to read and interpret PDFs, plans, and blueprints.
Strong computer skills for managing project details and bids.
Understanding of access control systems and gated entry solutions.
Excellent communication and negotiation skills.
Self-motivated, organized, and able to work independently or as part of a team.
Valid driver's license and ability to travel locally for site visits.
Have a customer service mindset to deliver exceptional client experiences.
Project Coordination - Provide leadership and guidance to the project team.
Document analysis - Review, organize and filter relevant contract documents.
Monitor Schedule - Managing project schedule ensuring deliverables are on time.
Contract Negotiations - Manage procurement process, review contracts, confirm scope, confirm price and exclusions.
Communicate- Maintain communication with the project team and client stakeholders to provide project updates.
Product Knowledge - Develop and cultivate a strong knowledge of our products and services.
Physical Requirements:
May be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, and telephone, along with other general office equipment.
Close vision abilities required due to computer work.
Light to moderate lifting/carrying of 25 lbs may be required.
Reaching overhead or below.
Work environment may include being able to tolerate moderate noise (i.e., business office with computers, phones, printers, light traffic)
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Retirement plan options.
Paid time off and holidays.
Career development and continuous learning opportunities.
Work Schedule & Location:
Schedule: Full-time, with flexible hours to accommodate client needs.
Training: The first few weeks include ride-alongs, site visits, and office-based onboarding.
Office Location: Carrboro, North Carolina
Fortress provides equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.