Installer Service Specialist
Specialist Job In Fairbanks, AK
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Property Claims Specialist
Specialist Job In Fairbanks, AK
We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, lodges and hotels, motor coaches and domed rail cars for the best Alaska experience available. Our guests experience both comfort and adventure that is truly unmatched.
Responsibilities
* Responsible for processing delayed and damaged luggage/property claims filed in Fairbanks, AK.
* Provide customer service to follow up on all claims filed and search for lost claims.
* Present claim procedures to guests as needed.
* Communicate regularly with other divisions regarding delayed and/or missing luggage/personal property.
* Creates, maintains and prepares reports for local office as well as for both Holland America Line and Princess Cruises Corporate Departments.
* Prepares luggage for shipment.
* Responsible for communicating with ship staff and 3rd party vendors regarding the shipping of luggage.
* Assist in general luggage operations at various locations within Fairbanks.
* Assist guests and employees with general questions and inquiries.
Requirements
* Proficiency in the use of computer business applications and internet.
* Two years of experience in property claims or customer service positions is preferred.
* Current, valid driver's license, with clean driving record. Motor Vehicle Report (MVR) will be requested.
* Must meet Company's clean driver eligibility requirements.
* Must pass a pre-employment background check.
* Minimum age of 18 years required to reside in company housing, where available.
* Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities:
* Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
Customer Service Sales Specialist I (Fairbanks, AK)
Specialist Job In Fairbanks, AK
Customer Service Sales Specialist roles in Rural areas (NOT Anchorage, Eagle River or Wasilla) are eligible for a $1,500 Hiring Bonus for new hires! GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play. Provide high quality service and promote GCI's value by proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Customer Focus and Sales:
Extensive knowledge of the latest products, coupled with knowledge of the most competitive pricing plans available, utilize exceptional customer service and sales skills to help customers select the best plan and product that will suit their needs. Each interaction allows us to build trust, educate customers, and offer a variety of options and solutions. Will assist customers in a professional manner by providing the ultimate customer experience.
Meet and exceed all performance and sales goals/metrics.
Identify and act upon opportunities to upsell additional products and services to new and existing customers.
Create a first-class customer service experience.
Handle all customer service issues in a timely and professional manner.
Be enthusiastic and professional with your peers and our customers.
Respond to all customer service inquiries about our products and services; communicate effectively when handling customer inquiries/complaints or when communicating with service in other departments.
Consult with customers to determine their needs.
Training:
Remain current and knowledgeable of all GCI products including accessories, service plans, promotions, features, and taxable billing.
Attend on-going training on GCI products, services, and applications.
Maintain knowledge of competitor's offers and provide feedback to management about the newest competitor pricing and offers.
Cross-train within other sub-groups to strengthen network and computer-related technical skills.
Remain current regarding latest data/entertainment technology and devices.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Must be able to work well with others under stressful, time restricted conditions, displaying patience and tolerance in order to relay and obtain information and create and maintain positive rapport with customers and co-workers.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Excellent command of the English language required. Multi-language speakers encouraged.
Demonstrated ability to listen effectively and verbally communicate information regarding numerous products and procedures provided by GCI for customers and/or interaction with service personnel.
Demonstrated ability to accurately log verbally received information in written and electronic format.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
Adhere to GCI policies, compliance, and procedures regarding proprietary and customer account information, customer service, product lines/campaigns/promotion, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Ability to use independent decision making to prioritize and handle multiple tasks, and to appropriately solve or escalate problems with a successful resolution.
Knowledge of telecommunications industry, products, services, and customer service activities.
Technical skills to use technology-based applications such as, Internet, cell phones, or equivalent, and to provision and troubleshoot.
Demonstrated knowledge of basic math and accounting with ability to accurately process, reconcile, and electronically track cash transactions and prepare deposit slip information.
Ability to use a keyboard and 10-key calculator proficiently.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Access) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
Level Definition
Position Title: Customer Service Sales Specialist I
Grade: A03
Additional Job Requirements:
This is an entry level sales role requiring the ability to understand, comprehend, and resolve basic issues. Works under close supervision and supports peers and management. Role will develop proficiency and understanding of product lines, devices, accessories, and sales goals. Ability to recognize deviation from procedures and confirm with senior staff appropriate next steps. Performs routine work with detailed instructions on assignments. Resolves simple, least sensitive issues concerning customer service/account maintenance. Meets sales goals. Directs more complex problems to senior team.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent. **
Minimum of six (6) months general work experience. **
Preferred:
Previous experience in customer service and sales.
Telecommunications experience.
Other telecom industry or job specific certifications.
**
Alaska Arctic Region
- identified as the towns of Utqiaġvik (Barrow), Bethel, Dillingham, Kotzebue, Nome, Dutch Harbor, and similar towns in the region.
High School diploma or equivalent preferred.
Must successfully obtain a High School diploma or GED equivalent within one (1) year of employment.
Previous work experience preferred.
Required at ALL Levels
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Work is primarily sedentary, requiring long periods using telephones, computer terminals or the equivalent.
Work in a standard retail store setting and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Position requires working a rotating flexible scheduled work schedule up to and including overtime, on-call, and/or additional time on weekends, holidays, evenings, and/or additional time before or after core shift hours and at other GCI retail locations when necessary.
Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged.
Work in a team environment with a diverse group of people and customers.
A neat, clean, professional appearance required; must have consistent, reliable attendance by showing up for work as scheduled with a positive enthusiastic attitude required.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Property Claims Specialist
Specialist Job In Fairbanks, AK
Department
Guest Services
Employment Type
Seasonal - Full Time
Location
Fairbanks Transportation and Guest Services
Workplace type
Onsite
Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Merchandiser Specialist
Specialist Job In Fairbanks, AK
General Information Company: PRE-US Function: Merchandising Employment Duration: Part-time Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several retail locations. You will work with a diverse set of products including Magazines, Grocery items, Sunglasses, Candy, Cosmetics, Health & Beauty, and many more! By joining the team, you'll become an integral part of an established and fast-growing company built on family values. Growing sales for Premium clients is the name of the game, and you'll do it by executing a variety of retail merchandising activities.
What's in it for you?
+ You'll merchandise brands you know and love in a variety of categories.
+ Flexibility - you make your own schedule. Yes, you read that right.
+ Variety in your job tasks. You won't get stuck doing the same thing every day.
+ Independence in your day-to-day work with the support of field management and a community of merchandisers nationwide.
+ Full training and certification provided by true retail experts.
+ Merchandising can be the first step of an exciting career path with Premium or a great way to earn extra cash.
+ Health plan options including no-copay telemedicine, regardless of hours worked.
What will you do?
+ Locate merchandise in the backroom (stockroom / warehouse) of stores in order to place product on the floor.
+ Stock and pack out products to help ensure shoppers find what they need.
+ Front face products to make sure product shelves look the best they can.
+ Receive marketing and promotional materials at your home and bring them to the store.
+ Install and place promotional materials as outlined in instructions to ensure our clients' products stand out.
+ Display set up and maintenance for a variety of products throughout the store.
+ Resetting displays or product areas based on the needs of the client. This could include the full remodel of a section and / or placing new product and shifting current product to a new home on the shelf.
+ Answer simple, step-by step questions within Premium's field technology on your mobile device as you complete your work.
+ Take photos of completed work to demonstrate your success.
+ Represent Premium and Premium clients in retail stores within your assigned area.
How will you succeed?
+ Enjoy working independently in stores most of the time while still building and maintaining relationships with store associates and managers.
+ Owning your stores. You will be the face of Premium as you visit stores on behalf of our clients. Over time, you'll be the go-to Premium resource because of the relationships you build.
+ Effectively communicating with store associates, store managers and Premium team members.
+ Leveraging the support of and sharing best practices with our merchandising team nationwide through closed social media groups and a variety of communication channels.
+ Contacting Premium's Operations Support Center for help with challenges in store - they're here to help!
+ Completing work within the provided timeframe.
+ Closely following detailed instructions to ensure we get it right the first time.
+ Reporting your work the same day you complete it.
What tools do you need for the job?
+ Access to reliable transportation to get you from multiple retail locations in your area.
+ A smartphone with access to data and internet in order to report and upload photos.
This job posting covers the general job duties for our merchandising position and does not imply that these are the only tasks required. Premium's Talent Acquisition Team will go over any questions you have regarding the above during the interview process.
So, are you Premium's next Merchandiser Specialist?
\#WeArePremium
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
\*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
PipelineDetail: 73841
Adult Center Specialist
Specialist Job In Fairbanks, AK
The Adult Center Specialist is responsible for working as a team member in maximizing a family's ability to care for a family member experiencing Alzheimer's or age-related dementia and to support a quality home like environment. The Adult Center Specialist will be a qualified individual with essential work experience and personal traits to ensure that activities and services are provided appropriately and in accordance with participant needs.
DUTIES AND RESPONSIBILITIES:
Assures program activities meet individual and collective needs of participants and families, provision of services and direct care as required including assisting with medication as appropriate.
Assists Adult Day Center Manager in planning, scheduling and carrying out development of recreational, daily living and leisure activities.
Maintains records, prepares reports on monthly activities planned and attended on a daily basis to include case notes on participants as appropriate.
Demonstrates essential work experience and personal traits to ensure activities and services are provided professionally and appropriately, in accordance with participant needs.
Attends to participants' basic personal needs, identifies critical health/physical conditions, determines necessary care actions, supports other staff as appropriate and alerts case managers.
Requests or performs emergency care as needed or requested.
Assists staff in the development of participant care plans, reviews and assesses participants condition as needed. Communicates changes in participant's condition with appropriate case managers on an on-going basis and as requested.
Assists staff in planning monthly snack menus, preparation of snacks, and clean up after meals and snacks have been completed.
Assists staff with general cleanliness and orderliness. Assures proper snacks, supplies and equipment are available and that safety precautions are observed,
Assures security of senior services building with opening and closing procedures.
Implements all agency policies as appropriate.
Inputs participant information and case notes into electronic medical record, in accordance with agency procedures, state and federal requirements.
Implements all agency policies as appropriate.
Attends training seminars, in-service sessions, and staff meetings.
Responsible for maintaining training compliance in accordance with FRA policies and procedures, state and federal regulations.
Provides other support services and duties as necessary.
MINIMUM EDUCATION AND EXPERIENCE:
High School diploma or equivalent.
Two years related human/social services experience (seniors with Alzheimer's or related Dementia (preferred).
Six months experience working with individuals who experience developmental disabilities is preferred, but not required.
Must meet agency insurance criteria for operating agency and personal vehicles on agency business (21 y/o and licensed 3 years)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Demonstrated ability to communicate effectively with participants, families, and co-workers. Demonstrated ability to assess needs and coordinate individual and group activities. Demonstrated proficiency in direct care activities and training. Must have reliable transportation and a good driving record. Must possess the knowledge and ability to utilize a computer and electronic medical record (EMR) system. Ability to learn new software and hardware applications.
LICENSES/CERTIFICATIONS REQUIRED:
Alaska Driver's License
Agency Provided Certifications
Certification in Adult CPR
Certification in First Aid
Geri-Care Certification
IMMUNIZATION REQUIRED:
Annual PPD Test
Hepatitis B immunization (or) Waiver
WORKING CONDITIONS:
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
PHYSICAL ACTIVITIES:
Stooping: Bending body downward and forward by bending spine at the waist.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities to exert force in order to draw, press against something with steady force in order to thrust forwards, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities which demand detailed or important instructions spoken to other workers accurately, loudly or quickly.
Hearing: Perceiving the nature of sounds with no less than a 40 db loss. Ability to receive oral communication and make fine discriminations in sound.
Driving: Minimum standards required by State Law (including license).
ENVIRONMENTAL CONDITIONS:
None: The worker is not substantially exposed to adverse environmental conditions (such as typical office or administrative work).
Fairbanks Resource Agency shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
Equal Employment Opportunity- We are an equal opportunity employer. Qualified individuals are considered for employment without regard to race, sex, sexual orientation, color, religion, sex, national origin, age, marital or changes in marital status, veteran status, medical condition, or disability.
All Employees are expected to be vaccinated against COVID-19 or obtain an approved accommodation through personnel.
Adult Center Specialist
Specialist Job In Fairbanks, AK
The Adult Center Specialist is responsible for working as a team member in maximizing a family's ability to care for a family member experiencing Alzheimer's or age-related dementia and to support a quality home like environment. The Adult Center Specialist will be a qualified individual with essential work experience and personal traits to ensure that activities and services are provided appropriately and in accordance with participant needs.
DUTIES AND RESPONSIBILITIES:
Assures program activities meet individual and collective needs of participants and families, provision of services and direct care as required including assisting with medication as appropriate.
Assists Adult Day Center Manager in planning, scheduling and carrying out development of recreational, daily living and leisure activities.
Maintains records, prepares reports on monthly activities planned and attended on a daily basis to include case notes on participants as appropriate.
Demonstrates essential work experience and personal traits to ensure activities and services are provided professionally and appropriately, in accordance with participant needs.
Attends to participants' basic personal needs, identifies critical health/physical conditions, determines necessary care actions, supports other staff as appropriate and alerts case managers.
Requests or performs emergency care as needed or requested.
Assists staff in the development of participant care plans, reviews and assesses participants condition as needed. Communicates changes in participant's condition with appropriate case managers on an on-going basis and as requested.
Assists staff in planning monthly snack menus, preparation of snacks, and clean up after meals and snacks have been completed.
Assists staff with general cleanliness and orderliness. Assures proper snacks, supplies and equipment are available and that safety precautions are observed,
Assures security of senior services building with opening and closing procedures.
Implements all agency policies as appropriate.
Inputs participant information and case notes into electronic medical record, in accordance with agency procedures, state and federal requirements.
Implements all agency policies as appropriate.
Attends training seminars, in-service sessions, and staff meetings.
Responsible for maintaining training compliance in accordance with FRA policies and procedures, state and federal regulations.
Provides other support services and duties as necessary.
MINIMUM EDUCATION AND EXPERIENCE:
High School diploma or equivalent.
Two years related human/social services experience (seniors with Alzheimer's or related Dementia (preferred).
Six months experience working with individuals who experience developmental disabilities is preferred, but not required.
Must meet agency insurance criteria for operating agency and personal vehicles on agency business (21 y/o and licensed 3 years)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Demonstrated ability to communicate effectively with participants, families, and co-workers. Demonstrated ability to assess needs and coordinate individual and group activities. Demonstrated proficiency in direct care activities and training. Must have reliable transportation and a good driving record. Must possess the knowledge and ability to utilize a computer and electronic medical record (EMR) system. Ability to learn new software and hardware applications.
LICENSES/CERTIFICATIONS REQUIRED:
Alaska Driver's License
Agency Provided Certifications
Certification in Adult CPR
Certification in First Aid
Geri-Care Certification
IMMUNIZATION REQUIRED:
Annual PPD Test
Hepatitis B immunization (or) Waiver
WORKING CONDITIONS:
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
PHYSICAL ACTIVITIES:
Stooping: Bending body downward and forward by bending spine at the waist.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities to exert force in order to draw, press against something with steady force in order to thrust forwards, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities which demand detailed or important instructions spoken to other workers accurately, loudly or quickly.
Hearing: Perceiving the nature of sounds with no less than a 40 db loss. Ability to receive oral communication and make fine discriminations in sound.
Driving: Minimum standards required by State Law (including license).
ENVIRONMENTAL CONDITIONS:
None: The worker is not substantially exposed to adverse environmental conditions (such as typical office or administrative work).
Fairbanks Resource Agency shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
Equal Employment Opportunity- We are an equal opportunity employer. Qualified individuals are considered for employment without regard to race, sex, sexual orientation, color, religion, sex, national origin, age, marital or changes in marital status, veteran status, medical condition, or disability.
All Employees are expected to be vaccinated against COVID-19 or obtain an approved accommodation through personnel.
Patient Care Specialist
Specialist Job In Fairbanks, AK
Job Purpose: The Patient Care Specialist is the first point of contact for patients, and family members at our centers. Essential Functions: * Welcomes and warmly greets all patients and visitors, in person and over the phone * Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information
* Obtaining insurance cards, demographic information and copays
* Helps to facilitate patient flow in the office
* Insurance Verifications and authorization submissions
* Manages medical record transmissions
* Patient scheduling and follow up
Preferred Skills
* Ability to multitask
* High School Diploma or equivalent
* Exceptional customer service etiquette
* One year of medical office experience preferred
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.
Patient Care Specialist
Specialist Job In Fairbanks, AK
Job Purpose: The Patient Care Specialist is the first point of contact for patients, and family members at our centers. Essential Functions:
Welcomes and warmly greets all patients and visitors, in person and over the phone
Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information
Obtaining insurance cards, demographic information and copays
Helps to facilitate patient flow in the office
Insurance Verifications and authorization submissions
Manages medical record transmissions
Patient scheduling and follow up
Preferred Skills
Ability to multitask
High School Diploma or equivalent
Exceptional customer service etiquette
One year of medical office experience preferred
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
Work environment:
While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.
FEMA - Costing Specialist
Specialist Job In Fairbanks, AK
The FEMA Costing Specialist: - Conducts preliminary damage assessments (PDAs) in the field for infrastructure projects. - Prepares complex project worksheets for the purposes of determining project eligibility, scopes of work and estimating costs to repair or replace a facility or structure damaged by a disaster.
- Reviews, evaluates and analyzes applicant-provided cost claims for reasonableness and accuracy as related to the scope of work.
- Researches, reviews and updates equipment rates used in reimbursing applicants for the use of applicant-owned equipment while performing eligible work.
- Develops cost estimates using RS Means software.
- May coordinate and complete basic to moderately complex site inspections to validate and record damage to assist in the FEMA Public Assistance grant delivery process.
- Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.
- Performs other duties as required.
\#LI-LP2
**Job Title:**
FEMA - Costing Specialist
**Group:**
WAF Field Mod Fringe
**Employment Type:**
Temporary
**Minimum Qualifications:**
- HS Diploma or equivalent.
- 5 years of in-field experience or 2 years of in-field of expertise with a bachelor's degree.
- Domestic travel is required.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
100%
**Assignment Category:**
Fulltime-Temporary
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.
- Familiar with estimating tools such as RS Means.
- Knowledge of FEMA's Cost Estimating Format (CEF) is a plus.
- Demonstrates good organizational skills to balance and prioritize work.
- Strong attention to detail.
- Strong written and oral communication skills.
- Experience working with Federal Regulations and Code.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$33.60
**Pay Range Maximum:**
$67.20
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Successful candidate will be required to work in office and field locations as needed.
**Driver's License Requirements:**
An appropriate and valid driver's license is required.
**Seeking candidates for a potential future opportunity!:**
We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors - PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Consultant | Facilitator Support Specialist
Specialist Job In Fairbanks, AK
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The Facilitator Support Specialist supports the Group Meeting Facilitator and the overall Engagement Team to guide discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal.
The Facilitator Support Specialist helps foster collaboration and teamwork and supports the management of conflict among team members. The ProSidian Consultant | Facilitator Support Specialist will help coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the helping to support quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives that end with delivery of the final outputs that achieve stated mission objectives.
The ProSidian engagement team's role is to help organizations, large and small, in both the public and private sectors, to build and develop effective competitive business relationships based on a collaborative approach. Our approach is focused on knowledge transfer, team building, and strategic collaboration, enabling organizations to build and develop their internal capability, process, and systems. In this visible position, you will use your skills to participate in all phases of the client project requirements for the facilitator support specialist. ProSidian facilitation teams provide practical guidance based on a wide portfolio of experience utilizing knowledge from extensive relationships within the commercial, government and academic arenas.
The job of a “Facilitator Support Specialist” is more of the "Key Team Member" than a participant throughout the Program Period. The ProSidian Facilitator Support Specialist shall work to support the Group Meeting Facilitator and The Engagement Team helping clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You support the management of the flow and energy throughout the program period. You help respond to participant needs and requirements, listening carefully to what they say, proactively planning and providing technical support and for group meetings and/or project/taskforce initiatives.
The ProSidian Facilitator Support Specialist shall work as part of a team and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The Facilitator Support Specialist helps the Engagement Team to getting past obstacles and trouble shoot planning and technical support issues so the group can communicate effectively.
Help Coordination/Logistics Processes | Support Processes For Topic/Agenda Acceptance | Help Develop Group Meeting Agendas | Help Ensure Client Conference/Program Participation | Engage In Ongoing Course Adjustments | Support Dynamic Process Interactions | Assist With Leadership Coaching/Support Initiatives | Follow-Up Deliverables | Participate In Post-Event Hot Wash / After-Action Analysis / After Action Reports | Support Public Involvement And Communications | Assist With Document Retention And Knowledge Repositories | Participate In Program/Recommendations Implementation.
Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement.
Support the Facilitation of interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives.
Answer calls from customers regarding their inquiries, assist in resolving any administrative problems, and answer client/stakeholder questions and requests in a timely manner
Assist in the coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/taskforce initiatives and distribution of meeting minutes are expected.
Cross train with lead facilitator to lead small group sessions and learn and support facilitation roles, guidelines, and requirements.
Follow-up on delegated duties and drive actions to enable stakeholders to understand and carry out their responsibilities.
Foster collaboration and communication within the teams
Help Co-develop, review, approve and distribute meeting agenda, meeting minutes, presentation material, etc.
Help enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise.
Live capture of meeting discussion/decisions in Microsoft Word or excel is also expected with full reports of meeting minutes, actions, and future agenda following each session to adequately capture group meetings and/or project/taskforce initiatives discussions and decisions made.
Live capture of meeting discussion/decisions in Microsoft word or excel to adequately foster collaboration and communication across facilitation of small and large group meetings.
Maintain electronic and hard copy filing system per federal guidelines and maintain office supplies for department
Manage physical document library, ensuring proper filings according to the law and manage physical office
Open, sort and distribute incoming correspondence, perform data entry and scan documents with other support activities as necessary to fulfil contract requirements
Participate in the proactive monitoring, management, and discussions of any strategic planning strength, weaknesses, opportunities, and threats (SWOT Analysis) related to business competition or project planning.
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
Provide support for facilitation services during strategic planning sessions, advisory board meetings/retreats, committee meetings, industry conferences, training and knowledge management engagements, team building facilitations, and other specialized facilitation engagements.
Provide support primarily through the facilitation of cross-functional meetings and internal department level meetings, coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/task force initiatives and distribution of meeting minutes are expected.
Run company's errands to post office and office supply store
Schedule and coordinate meetings, appointments and travel arrangements for managers
Serve as a local point of contact and resource for questions and requests from clients, program leadership, sub-group chairs, meeting participants, and other stakeholders and other interested parties.
Support facilitator by taking live annotative notes of all meetings, and draft meeting recaps
Take ownership and quick action to reinforce the importance of session goals, objectives, and expected outcomes.
Travel with facilitator to all meetings and lead set up meeting spaces, break down meeting spaces
Work as a team with the lead facilitator and manage and pre-empt any problems that came up throughout the program periods and take responsibility for improvements to be made.
Work closely with the ProSidian facilitation services team members to ensure successful implementation of a facilitation services, primarily through cross-functional activities and internal team building
Responsible for a broad spectrum of other administrative duties to include: oversee the production and distribution of meeting materials for clients, program leadership, sub-group chairs, meeting participants, and other stakeholders , electronically and physically | manage the filing system for all group meetings and/or project/task force initiatives-related official documents and correspondence | maintain all distribution lists, distributing and editing meeting summaries, distributing handouts, sending out announcements | update the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Task force Initiative Website and SharePoint site with current and finalized information for the board.
Qualifications
A committed, driven individual with good interpersonal skills, excellent time management, and organizational skills is required
Ability to communicate with customers, contractors, and the public and agency representatives in person and over the phone to ensure all aspects of support for board and committee meetings are successfully completed.
Ability to juggle multiple projects with superb accuracy
Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding.
Bachelor's degree in an appropriate scientific or business field of study or a minimum of 5 years' experience in a similar position.
Clearance and ability to work as administrative support lead for the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Taskforce Initiative
Comfortable working with group dynamics while supporting group meetings and/or project/taskforce initiatives or activity process.
Exceptional customer service skills, over the phone and in person, with our client and internal committees
Exceptional customer service skills, over the phone and in person, with our customers and internal departments
Experience supersedes/complements academic achievement with satisfactory past work that includes one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training.
Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint
Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing.
Strong administrative skills with strong sense of urgency and problem solving skills
Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority
Strong knowledge, skills, and experience in meeting facilitation including documentation of meeting minutes in Microsoft word, establishing ground rules during meetings, managing the discussion and decisions during a meeting and empowering attendees to make contributions.
Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts.
Strong written and oral communication and developed cross-functional teamwork and collaboration skills
Valid passport required, and ability to travel as required.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership -
ability to guide and lead colleagues on projects and initiatives
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation -
persistent in pursuit of quality and optimal client and company solutions
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility -
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness -
to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights:
Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation:
Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits:
ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits:
ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits:
Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs:
Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans:
We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance:
Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program:
ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives:
Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account:
FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance:
If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance:
Disability insurance plans are designed to provide income protection while you recover from a disability.
----------- ------------ ------------
ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for
employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the St
Consultant | Facilitator Support Specialist
Specialist Job In Fairbanks, AK
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The Facilitator Support Specialist supports the Group Meeting Facilitator and the overall Engagement Team to guide discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal.
The Facilitator Support Specialist helps foster collaboration and teamwork and supports the management of conflict among team members. The ProSidian Consultant | Facilitator Support Specialist will help coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the helping to support quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives that end with delivery of the final outputs that achieve stated mission objectives.
The ProSidian engagement team's role is to help organizations, large and small, in both the public and private sectors, to build and develop effective competitive business relationships based on a collaborative approach. Our approach is focused on knowledge transfer, team building, and strategic collaboration, enabling organizations to build and develop their internal capability, process, and systems. In this visible position, you will use your skills to participate in all phases of the client project requirements for the facilitator support specialist. ProSidian facilitation teams provide practical guidance based on a wide portfolio of experience utilizing knowledge from extensive relationships within the commercial, government and academic arenas.
The job of a “Facilitator Support Specialist” is more of the "Key Team Member" than a participant throughout the Program Period. The ProSidian Facilitator Support Specialist shall work to support the Group Meeting Facilitator and The Engagement Team helping clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You support the management of the flow and energy throughout the program period. You help respond to participant needs and requirements, listening carefully to what they say, proactively planning and providing technical support and for group meetings and/or project/taskforce initiatives.
The ProSidian Facilitator Support Specialist shall work as part of a team and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The Facilitator Support Specialist helps the Engagement Team to getting past obstacles and trouble shoot planning and technical support issues so the group can communicate effectively.
Help Coordination/Logistics Processes | Support Processes For Topic/Agenda Acceptance | Help Develop Group Meeting Agendas | Help Ensure Client Conference/Program Participation | Engage In Ongoing Course Adjustments | Support Dynamic Process Interactions | Assist With Leadership Coaching/Support Initiatives | Follow-Up Deliverables | Participate In Post-Event Hot Wash / After-Action Analysis / After Action Reports | Support Public Involvement And Communications | Assist With Document Retention And Knowledge Repositories | Participate In Program/Recommendations Implementation.
Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement.
Support the Facilitation of interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives.
Answer calls from customers regarding their inquiries, assist in resolving any administrative problems, and answer client/stakeholder questions and requests in a timely manner
Assist in the coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/taskforce initiatives and distribution of meeting minutes are expected.
Cross train with lead facilitator to lead small group sessions and learn and support facilitation roles, guidelines, and requirements.
Follow-up on delegated duties and drive actions to enable stakeholders to understand and carry out their responsibilities.
Foster collaboration and communication within the teams
Help Co-develop, review, approve and distribute meeting agenda, meeting minutes, presentation material, etc.
Help enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise.
Live capture of meeting discussion/decisions in Microsoft Word or excel is also expected with full reports of meeting minutes, actions, and future agenda following each session to adequately capture group meetings and/or project/taskforce initiatives discussions and decisions made.
Live capture of meeting discussion/decisions in Microsoft word or excel to adequately foster collaboration and communication across facilitation of small and large group meetings.
Maintain electronic and hard copy filing system per federal guidelines and maintain office supplies for department
Manage physical document library, ensuring proper filings according to the law and manage physical office
Open, sort and distribute incoming correspondence, perform data entry and scan documents with other support activities as necessary to fulfil contract requirements
Participate in the proactive monitoring, management, and discussions of any strategic planning strength, weaknesses, opportunities, and threats (SWOT Analysis) related to business competition or project planning.
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
Provide support for facilitation services during strategic planning sessions, advisory board meetings/retreats, committee meetings, industry conferences, training and knowledge management engagements, team building facilitations, and other specialized facilitation engagements.
Provide support primarily through the facilitation of cross-functional meetings and internal department level meetings, coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/task force initiatives and distribution of meeting minutes are expected.
Run company's errands to post office and office supply store
Schedule and coordinate meetings, appointments and travel arrangements for managers
Serve as a local point of contact and resource for questions and requests from clients, program leadership, sub-group chairs, meeting participants, and other stakeholders and other interested parties.
Support facilitator by taking live annotative notes of all meetings, and draft meeting recaps
Take ownership and quick action to reinforce the importance of session goals, objectives, and expected outcomes.
Travel with facilitator to all meetings and lead set up meeting spaces, break down meeting spaces
Work as a team with the lead facilitator and manage and pre-empt any problems that came up throughout the program periods and take responsibility for improvements to be made.
Work closely with the ProSidian facilitation services team members to ensure successful implementation of a facilitation services, primarily through cross-functional activities and internal team building
Responsible for a broad spectrum of other administrative duties to include: oversee the production and distribution of meeting materials for clients, program leadership, sub-group chairs, meeting participants, and other stakeholders , electronically and physically | manage the filing system for all group meetings and/or project/task force initiatives-related official documents and correspondence | maintain all distribution lists, distributing and editing meeting summaries, distributing handouts, sending out announcements | update the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Task force Initiative Website and SharePoint site with current and finalized information for the board.
Qualifications
A committed, driven individual with good interpersonal skills, excellent time management, and organizational skills is required
Ability to communicate with customers, contractors, and the public and agency representatives in person and over the phone to ensure all aspects of support for board and committee meetings are successfully completed.
Ability to juggle multiple projects with superb accuracy
Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding.
Bachelor's degree in an appropriate scientific or business field of study or a minimum of 5 years' experience in a similar position.
Clearance and ability to work as administrative support lead for the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Taskforce Initiative
Comfortable working with group dynamics while supporting group meetings and/or project/taskforce initiatives or activity process.
Exceptional customer service skills, over the phone and in person, with our client and internal committees
Exceptional customer service skills, over the phone and in person, with our customers and internal departments
Experience supersedes/complements academic achievement with satisfactory past work that includes one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training.
Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint
Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing.
Strong administrative skills with strong sense of urgency and problem solving skills
Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority
Strong knowledge, skills, and experience in meeting facilitation including documentation of meeting minutes in Microsoft word, establishing ground rules during meetings, managing the discussion and decisions during a meeting and empowering attendees to make contributions.
Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts.
Strong written and oral communication and developed cross-functional teamwork and collaboration skills
Valid passport required, and ability to travel as required.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for
Peer Support Specialist - Open until Filled
Specialist Job In Fairbanks, AK
This position will provide focused, empathetic, and non-judgmental support alongside the Fairbanks Police Department to individuals navigating the justice system and / or utilizing FPD services to include engagement, follow-up, court dates and appointments, and connecting the public to resources they may benefit from. This is a grant funded position with a grant period ending September 30, 2026.
* This position will stay open until filled*Essential Job Functions:
The examples listed below are representative of general assignments performed by this class and are not intended to be all inclusive.
* Engage with citizens and support them in moving through the processes required by the court system.
* Serve as a liaison between the individual and FPD / other public safety services such as the Mobile Crisis Team, FFD's community paramedic, Adult Protective Services, victim services, ect.
* Work with individuals to connect to their clinical team and / or provide support to arrange services or resources to help the individual achieve their goals and develop independence.
* Maintain an active awareness of the peer support services that are available in the state of Alaska.
* Help individuals understand and employ recovery strategies.
* Advocate for individuals
Knowledge, Skills, and Abilities:
Candidates hired must satisfactorily demonstrate these factors during a prescribed probationary period for continued employment.
* Ability to develop and maintain relationships with individuals while maintaining healthy and professional boundaries.
* Ability to model hope.
* Ability to assist individuals develop effective coping skills, self-help strategies, and self-advocacy.
* Ability to work with individuals from diverse backgrounds.
* Possess strong note taking skills with attention to detail and accuracy.
* Ability to work independently, locate training resources, and seek supervision as appropriate.
* Ability to complete documentation of interactions and achieved outcomes.
* Knowledge of privacy and confidentiality rules and regulations (HIPPA).
* High School Diploma or GED
* Peer Support Specialist Certification
Credit Union Support Specialist
Specialist Job In Fairbanks, AK
TITLE: CU SUPPORT SPECIALIST I
REPORTS TO: CU SUPPORT MANAGER
PURPOSE:
requires strong attention to detail with the ability to multitask.
ESSENTIAL JOB FUNCTIONS:
• Diligently researches and processes securing liens on collateral loans and the release of liens
as appropriate.
• Effectively work with other financial institutions, dealerships, AK department of motor vehicles
and other related partners and/or entities both local and nationwide.
• Scan, update, and maintain all necessary paperwork regarding member documentation. In a timely
manner, while ensuring retained format is legible within the CU's retention software.
• Must meet individual and departmental goals
• Assisting in processing MRB deposits and maintaining on-site ATM balancing.
• Assisting with department reports and keeping them up to date
• Filing
• Incoming/outgoing phone calls-proper phone etiquette
• Performs other duties as assigned
• Effectively work with other departments to complete department tasks whenever necessary
including keeping up with any necessary shadowing to be confident and understanding of said
department's role.
• Express ideas/opinions to assist in simplifying and making more efficient department
procedures.
QUALIFICATIONS:
• Projects a positive attitude with members and employees consistent with the Credit Union's
mission and core values to maintain and contribute to a high level of member service.
• Must possess the ability to work independently under stressful and sensitive
situations.
• Must have excellent written and verbal communication skills.
• Excellent time management and organizational skills.
• Must be able to work in a fast-paced environment along with at times be able to find tasks to
fill slower days.
• Ability to work in a team setting with shared tasks at times.
Sbirt Specialist I
Specialist Job In Fairbanks, AK
divdiv div class="fr-view"p id="is Pasted" style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;text-align:justify;'span style="font-family: arial,sans-serif;"SUMMARY/span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;margin-bottom:6.0pt;text-align:justify;'span style="font-weight: normal; font-family: arial, sans-serif;"Screening, Brief Intervention, and Referral to Treatment (SBIRT) is an evidence-based practice used to identify, reduce, and prevent problematic use, abuse and dependence on alcohol and drugs. It also screens individuals for depression, suicide, trauma, and tobacco use. The SBIRT Specialist/spanspan style="font-family: arial,sans-serif;" /spanspan style="font-weight: normal; font-family: arial, sans-serif;"will be the Point of Contact (POC) for the individual and/or family to coordinate services at FNA or other community agencies providing a warm hand off with the intake department, assessment, or other community service. /span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;text-align:justify;'span style="font-family: arial,sans-serif;"Grant/spanspan style="font-weight: normal; font-family: arial, sans-serif;" /spanspan style="font-family: arial,sans-serif;"summary/spanspan style="font-weight: normal; font-family: arial, sans-serif;": Fairbanks North Star Borough (FNSB) Early Intervention (SBIRT) provides services to all ethnicities of children, adolescents, and adults in an effort to reduce alcohol and other drug use through early intervention. Services are provided within FNA and community sites identified by the Behavioral Health Community Coalition./span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;margin-left:4.5pt;text-align:justify;'span style="font-weight: normal; font-family: arial, sans-serif;" /span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;margin-bottom:6.0pt;text-align:justify;'span style="font-family: arial,sans-serif;"JOB DUTIES/span/pul style="list-style-type: disc;"li style="font-family: arial, sans-serif;"Conducts Screening, Brief Intervention, and Referral to Treatment (SBIRT) using empathy and engendering optimistic empowerment for consumers; using evidence-based practices identified by the program at FNA or designated community locations./lili style="font-family: arial, sans-serif;"Provides brief suicide assessment, safety planning including access to lethal means counseling, and rapid referral to crisis services for at-risk suicide. if warranted./lili style="font-family: arial, sans-serif;"Provides brief interventions for at-risk substance use to assist with discussing a potential issue and motivating the consumer to do something about the issue either by natural means, client-directed means or by seeking additional substance abuse treatment. Brief interventions can be used to build rapport, provide feedback and advice, and build readiness to change to reduce the risk of harm that could result from continued use of substances./lili style="font-family: arial, sans-serif;"May provide solution focused brief treatment, in collaboration with the Clinical Supervisor, focusing on the present, to teach tools to change basic attitudes and handle a variety of underlying co-existing problems./lili style="font-family: arial, sans-serif;"Refers consumers with moderate to high-risk substance use, mental health and/or suicide to available emergency services or other community or in-house mental health providers who are able to provide a more in-depth assessment, crisis intervention, outpatient and/or residential treatment services./lili style="font-family: arial, sans-serif;"If consumer is on a waitlist for treatment, SBIRT Specialist will attempt regular contact, provide health education, and regular communication with program staff providing a warm hand off for assessment and other services./lili style="font-family: arial, sans-serif;"Implements contingency management by providing vouchers for completion of screenings if program warrants./lili style="font-family: arial, sans-serif;"Ensures clinical and billing documentation is submitted through the appropriate channels in the electronic health record preferably on same day or within 24 hours./lili style="font-family: arial, sans-serif;"Participates in professional development and quality assurance activities to improve the quality of service provided./lili style="font-family: arial, sans-serif;"Attends staff meetings, in-service training, and presents cases for routine/problematic staffing as needed./lili style="font-family: arial, sans-serif;"Maintains consumer confidentiality in accordance with 42 CFR Part 2 and HIPPA./lili style="font-family: arial, sans-serif;"Documents activities by completing the Staff Activity Logs (SALS) daily. /lili style="font-family: arial, sans-serif;"Performs other job-related duties as assigned./li/ulp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;text-align:justify;'span style="font-weight: normal; font-family: arial, sans-serif;" /span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;margin-bottom:6.0pt;text-align:justify;'span style="font-family: arial,sans-serif;"NECESSARY KNOWLEDGE, SKILLS, AND ABILITY/span/pul style="list-style-type: disc;"li style="font-family: arial, sans-serif;"Ability to rapidly establish a strong working relationship with a person seeking help, exhibiting an overall attitude of understanding and acceptance./lili style="font-family: arial, sans-serif;"Knowledge or ability to learn counseling skills such as active listening and helping consumers explore and resolve ambivalence./lili style="font-family: arial, sans-serif;"Ability to discuss sensitive topics and help a person who may be experiencing domestic violence, depression, anxiety, trauma, substance abuse and/or suicidal thoughts/behaviors./lili style="font-family: arial, sans-serif;"Knowledge of stages-of-change through which a consumer moves when thinking about, beginning, and trying to maintain new behavior./lili style="font-family: arial, sans-serif;"Knowledge of Alaska Native cultures and traditional healing practices./lili style="font-family: arial, sans-serif;"Knowledge of suicide risk, suicide prevention, and mental health topics./lili style="font-family: arial, sans-serif;"Skill in establishing and maintaining cooperative working relationships with colleagues, supervisors, agencies, and consumers./lili style="font-family: arial, sans-serif;"Ability to work independently as well as with teams./lili style="font-family: arial, sans-serif;"Ability to write professionally and communicate effectively, as well as act in a professional manner./lili style="font-family: arial, sans-serif;"Ability to report to work in a timely manner and apply proper time management skills./lili style="font-family: arial, sans-serif;"Ability to use computers and other common office technology./li/ulul style="margin-bottom:0in;margin-top:0in;" type="disc"li style="margin: 0in; font-size: 16px; font-family: arial, sans-serif; text-align: justify;"Collaborates and makes recommendations with FNA treatment programs and other community-based service options in placement committee meetings./li/ulp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;text-align:justify;'span style="font-family: arial,sans-serif;" /span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;margin-bottom:6.0pt;text-align:justify;'span style="font-family: arial,sans-serif;"MINIMUM QUALIFICATIONS (Education amp; Experience)/span/pul style="list-style-type: disc;"li style="font-family: arial, sans-serif;"High school diploma or equivalent, plus at least two (2) years providing behavioral health services, or bachelor's degree with at least one (1 year of experience)/lili style="font-family: arial, sans-serif;"Experience working with American Indian and/or Alaskan Native populations./li/ulp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;text-align:justify;'span style="font-family: arial,sans-serif;" /span/pp style='margin:0in;font-size:16px;font-family:"Times New Roman",serif;font-weight:bold;margin-bottom:6.0pt;text-align:justify;'span style="font-family: arial,sans-serif;"PREFERRED QUALIFICATIONS (Education amp; Experience)/span/pul style="list-style-type: disc;"li style="font-family: arial, sans-serif;"Bachelor's degree in a human service field preferred./lili style="font-family: arial, sans-serif;"Experience serving the Fairbanks population./lili style="font-family: arial, sans-serif;"Experience in providing behavioral health screening tools and computing results./li/ul/div/div
/div
HSET Specialist
Specialist Job In Fairbanks, AK
JOB SUMMARY: This position performs safety, health, environmental and training (HSET) services for pipeline construction, rehabilitation and maintenance projects. SCHEDULE: Town - Mon-Fri+; Projects - Mon-Sun
HOURS: Town - 40+, Projects - 70+
Type of Position: Project/Full-Time
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Understand, practice and continually lead by example Doyon Associated's commitment to zero incident safety and environmental culture.
* Understanding of Health, Safety and Environmental requirements as defined by the Regulatory standards and project scope requirements
* Experience based understanding of corporate and construction project HSE demands and specifications
* Take lead role in Environmental compliance pertaining to project permit requirements.
* Takes a direct role in training and advising project managers and construction supervisors/managers in the methods and implementation requirements to control losses from personal injury and property damage.
* Professionally, accurately and correctly prepare training materials and presentations
* Take a leadership role in
* Developing and establishing company HSET policies, procedures and processes
* Assuring compliance with company policies as well as regulatory procedures and processes
* Ensuring employees are conducting their tasks properly, according to policies and specific training received
* Assist and educate on site personnel with determining best practice and most practicable methods for minimizing risks using engineering controls, management controls and personal protective equipment.
* Consults with all departments on design and use of equipment, PPE, fire prevention, Environmental controls and safety processes.
* Inspects and monitors organization facilities and field work sites to detect existing or potential accident and health hazards, environmental hazards, and recommends corrective or preventative measures where indicated.
* Keeps managers and employees alerted to Hazard and Environmental Communications associated with work processes, and their potential hazards and provides appropriate training as needed. Monitors and assists supervisors in assuring task specific competency by crews and verifies completion of applicable required training prior to beginning work.
* Assists foreman and supervisors in completing work specific Job Safety Analysis and task specific Task Hazard Analysis.
* Provide HSE field support as HSE Specialists as may be required for R & R relief, project implementation requirements or task specific execution oversight.
* Other duties as assigned.
JOB REQUIREMENTS
* Must understand the risks of pipeline construction, maintenance, and rehabilitation and continually take proactive measures to mitigate all safety and environmental hazards.
* Must understand the importance of safety and quality workmanship and continually take proactive measures to ensure all construction activities meet or exceed corporate and client criteria and standards.
* Well-balanced interpersonal skills
* Develop and maintain close working relationships with client's technical authorities, project supervision and all other personnel and departments associated with DAL projects.
* Strong ability to professionally explain reasons on differences of opinion with project supervision and technical authorities.
* Ability to carry on all duties of this position with minimal supervision
* Must simultaneously and effectively manage multiple tasks
* Must prioritize work tasks, manage reporting deadlines and training schedules
* Work in a team environment, take directions and adhere to established work schedules
* Ability to read, analyze and interpret general business periodicals, professional journals, legal documents, and government regulations.
* Ability to write highly complex reports and business correspondence and understand such reports and correspondence when received from other sources.
* Ability to write and maintain policies and procedural manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients and customers.
SUPERVISORY RESPONSIBILITIES
* This position currently has no supervisory responsibilities
* Depending on background and experience, this position may be utilized to provide step-up supervisory support on an as-needed basis.
Qualifications
EDUCATION and EXPERIENCE
* College degree required in Industrial safety or related and/or equivalent experience.
* ASP, CSP or other industry certifications as well as CPR, First-Aid certifications are strongly preferred
* Minimum of 5 years experience in pipeline construction or facility HSE oversight, implementation and training with a demonstrated history of successful job performance
* Demonstrated ability to manage HSE duties in accordance with all rules and regulations
* Demonstrated ability to review and understand project scopes of work and determine job specific HSE training and PPE requirements.
* Experience managing change before, during and after project execution.
* Demonstrated leadership in managing people and processes.
* Government, utilities and oil and gas industry experience on union contracts.
PHYSICAL DEMANDS & WORK ENVIRONMENT
* The employee must occasionally lift and/or move up to 50 pounds.
* Operate personal computer for extended periods.
* Work extended hours in an office and field setting (scheduled and/or unscheduled, nights and/or weekends), occasionally, as needed or required to meet established deadlines.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The above is not intended to list all possible essential duties and responsibilities as they are subject to change. The employer reserves the right to revise or change this description. This does not constitute a written or implied contract of employment. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice. To perform this job successfully, an individual must perform each of the above essential duties and responsibilities and meet the physical demands.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Understand, practice and continually lead by example Doyon Associated's commitment to zero incident safety and environmental culture.
* Understanding of Health, Safety and Environmental requirements as defined by the Regulatory standards and project scope requirements
* Experience based understanding of corporate and construction project HSE demands and specifications
* Take lead role in Environmental compliance pertaining to project permit requirements.
* Takes a direct role in training and advising project managers and construction supervisors/managers in the methods and implementation requirements to control losses from personal injury and property damage.
* Professionally, accurately and correctly prepare training materials and presentations
* Take a leadership role in
* Developing and establishing company HSET policies, procedures and processes
* Assuring compliance with company policies as well as regulatory procedures and processes
* Ensuring employees are conducting their tasks properly, according to policies and specific training received
* Assist and educate on site personnel with determining best practice and most practicable methods for minimizing risks using engineering controls, management controls and personal protective equipment.
* Consults with all departments on design and use of equipment, PPE, fire prevention, Environmental controls and safety processes.
* Inspects and monitors organization facilities and field work sites to detect existing or potential accident and health hazards, environmental hazards, and recommends corrective or preventative measures where indicated.
* Keeps managers and employees alerted to Hazard and Environmental Communications associated with work processes, and their potential hazards and provides appropriate training as needed. Monitors and assists supervisors in assuring task specific competency by crews and verifies completion of applicable required training prior to beginning work.
* Assists foreman and supervisors in completing work specific Job Safety Analysis and task specific Task Hazard Analysis.
* Provide HSE field support as HSE Specialists as may be required for R & R relief, project implementation requirements or task specific execution oversight.
* Other duties as assigned.
JOB REQUIREMENTS
* Must understand the risks of pipeline construction, maintenance, and rehabilitation and continually take proactive measures to mitigate all safety and environmental hazards.
* Must understand the importance of safety and quality workmanship and continually take proactive measures to ensure all construction activities meet or exceed corporate and client criteria and standards.
* Well-balanced interpersonal skills
* Develop and maintain close working relationships with client's technical authorities, project supervision and all other personnel and departments associated with DAL projects.
* Strong ability to professionally explain reasons on differences of opinion with project supervision and technical authorities.
* Ability to carry on all duties of this position with minimal supervision
* Must simultaneously and effectively manage multiple tasks
* Must prioritize work tasks, manage reporting deadlines and training schedules
* Work in a team environment, take directions and adhere to established work schedules
* Ability to read, analyze and interpret general business periodicals, professional journals, legal documents, and government regulations.
* Ability to write highly complex reports and business correspondence and understand such reports and correspondence when received from other sources.
* Ability to write and maintain policies and procedural manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients and customers.
SUPERVISORY RESPONSIBILITIES
* This position currently has no supervisory responsibilities
* Depending on background and experience, this position may be utilized to provide step-up supervisory support on an as-needed basis.
Qualifications
EDUCATION and EXPERIENCE
* College degree required in Industrial safety or related and/or equivalent experience.
* ASP, CSP or other industry certifications as well as CPR, First-Aid certifications are strongly preferred
* Minimum of 5 years experience in pipeline construction or facility HSE oversight, implementation and training with a demonstrated history of successful job performance
* Demonstrated ability to manage HSE duties in accordance with all rules and regulations
* Demonstrated ability to review and understand project scopes of work and determine job specific HSE training and PPE requirements.
* Experience managing change before, during and after project execution.
* Demonstrated leadership in managing people and processes.
* Government, utilities and oil and gas industry experience on union contracts.
PHYSICAL DEMANDS & WORK ENVIRONMENT
* The employee must occasionally lift and/or move up to 50 pounds.
* Operate personal computer for extended periods.
* Work extended hours in an office and field setting (scheduled and/or unscheduled, nights and/or weekends), occasionally, as needed or required to meet established deadlines.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The above is not intended to list all possible essential duties and responsibilities as they are subject to change. The employer reserves the right to revise or change this description. This does not constitute a written or implied contract of employment. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. To perform this job successfully, an individual must perform each of the above essential duties and responsibilities and meet the physical demands.
Peer Support Specialist
Specialist Job In Fairbanks, AK
MISSION STATEMENT:
We say yes to people seeking help for addiction and mental health issues. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.
Job Description: Offers support and encouragement to individuals dealing with mental health or substance use challenges. Drawing from personal experience and specialized training to helps clients navigate their recovery journey, foster a supportive environment, and connect them with resources and services.
ROLES AND RESPONSIBILITIES
Provides direct peer support to clients engaged in recovery services to include, linkages to employment, education, housing, community resources.
Assists clients in setting and pursing their recovery goals.
Functions as a role model to clients.
Serves as a liaison to providers and treatment team.
Develops and maintains relationships with clients while maintaining healthy and professional boundaries.
Provides motivational interviewing, community living skills, social, and emotional support.
Assists clients in building social and interpersonal skills that will enhance employment opportunities.
Helps clients understand and employ recovery strategies.
Maintains an active awareness of the peer support services that are available in the state of Alaska.
Works to motivate clients through positive means, highlighting strengths and resources.
Models and teaches clients vital life skills that will aid in their success.
Advocates for clients in treatment setting and within the community.
Shares lived experiences and assists in community, relationship and skill building.
Interacts with the clients in a manner conducive to their safety, dignity, privacy, and security.
Attends staff meetings and works collaboratively with other staff in case staffing/review
Engages in all assigned peer outreach and service activities in the community.
Must have strong writing skills with attention to detail and accuracy of fact reporting.
Completes timely documentation in client's EHR, using DAP note format for each recovery service provided. All documentation is to comply with overseeing state or federal guidelines.
Demonstrates ability to work with individuals from diverse backgrounds.
Under guidance of Peer Support Supervisor, will promote and provide peer support programs and community support groups.
Administer UAs and breathalyzers as needed.
Weekly clinical supervision.
Exhibits competency in personal recovery and use of coping skills.
Attends weekly house meetings.
Schedules weekly with clients at house meeting.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
High School Diploma or GED.
Ability to obtain Peer Support Certification with the State of Alaska within 3 years of hire date.
Lived experience in addiction recovery, and 6 months continuous sobriety prior to hire.
Employment is contingent upon receipt of a satisfactory state and federal background check.
Combination of education, experience, and licensure accepted.
Active in personal recovery by participating in practices that support self-care, health and overall well- being.
Valid Alaska driver's license.
Use of personal vehicle.
Must be able to pass alcohol and drug screen.
PREFERRED SKILLS
Basic understanding of substance abuse level of care as defined by ASAM.
Oral and written communication skills.
Ability to prioritize and schedule work.
Knowledge of health and safety regulations.
Working knowledge of HIPAA.
Maintain current knowledge of program rules, regulations, policies and procedures.
Correct usage of grammar, spelling, punctuation and vocabulary.
Ability to work independently and seek supervision appropriately.
COMPETENCIES
Engages peers in collaborative and caring relationships.
Provides support.
Shares lived experiences of recovery.
Personalizes peer support.
Supports recovery planning.
Links to resources, services and supports.
Provides information about skills related to health, wellness and recovery.
Helps peers to manage crisis.
Values communication.
Supports collaboration and teamwork.
Promotes leadership and advocacy.
Promotes growth and development.
FULL TIME BENEFITS
ICHRA Coverage for Employee
401K Plan - 100% Match Up To 5%
Life & ADD Insurance Policy 100% covered by employer
Vision and Dental Policy 90% covered by employer
10 Paid Holidays a Year
Paid Time Off Accrual
Paid Sick Days
Paid Training and Credentialing
AT-WILL EMPLOYMENT
The relationship between you and the True North Recovery Inc. is referred to as "employment at will." This means that your employment can be terminated at any time for any reason, with or without cause, with or without notice, by you or the True North Recovery Inc. . No representative of True North Recovery Inc. has authority to enter into any agreement contrary to the foregoing "employment at will" relationship. You understand that your employment is "at will," and that you acknowledge that no oral or written statements or representations regarding your employment can alter your at-will employment status.
Adult Center Specialist
Specialist Job In Fairbanks, AK
The Adult Center Specialist is responsible for working as a team member in maximizing a family's ability to care for a family member experiencing Alzheimer's or age-related dementia and to support a quality home like environment. The Adult Center Specialist will be a qualified individual with essential work experience and personal traits to ensure that activities and services are provided appropriately and in accordance with participant needs.
DUTIES AND RESPONSIBILITIES:
Assures program activities meet individual and collective needs of participants and families, provision of services and direct care as required including assisting with medication as appropriate.
Assists Adult Day Center Manager in planning, scheduling and carrying out development of recreational, daily living and leisure activities.
Maintains records, prepares reports on monthly activities planned and attended on a daily basis to include case notes on participants as appropriate.
Demonstrates essential work experience and personal traits to ensure activities and services are provided professionally and appropriately, in accordance with participant needs.
Attends to participants' basic personal needs, identifies critical health/physical conditions, determines necessary care actions, supports other staff as appropriate and alerts case managers.
Requests or performs emergency care as needed or requested.
Assists staff in the development of participant care plans, reviews and assesses participants condition as needed. Communicates changes in participant's condition with appropriate case managers on an on-going basis and as requested.
Assists staff in planning monthly snack menus, preparation of snacks, and clean up after meals and snacks have been completed.
Assists staff with general cleanliness and orderliness. Assures proper snacks, supplies and equipment are available and that safety precautions are observed,
Assures security of senior services building with opening and closing procedures.
Implements all agency policies as appropriate.
Inputs participant information and case notes into electronic medical record, in accordance with agency procedures, state and federal requirements.
Implements all agency policies as appropriate.
Attends training seminars, in-service sessions, and staff meetings.
Responsible for maintaining training compliance in accordance with FRA policies and procedures, state and federal regulations.
Provides other support services and duties as necessary.
MINIMUM EDUCATION AND EXPERIENCE:
High School diploma or equivalent.
Two years related human/social services experience (seniors with Alzheimer's or related Dementia (preferred).
Six months experience working with individuals who experience developmental disabilities is preferred, but not required.
Must meet agency insurance criteria for operating agency and personal vehicles on agency business (21 y/o and licensed 3 years)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Demonstrated ability to communicate effectively with participants, families, and co-workers. Demonstrated ability to assess needs and coordinate individual and group activities. Demonstrated proficiency in direct care activities and training. Must have reliable transportation and a good driving record. Must possess the knowledge and ability to utilize a computer and electronic medical record (EMR) system. Ability to learn new software and hardware applications.
LICENSES/CERTIFICATIONS REQUIRED:
Alaska Driver's License
Agency Provided Certifications
Certification in Adult CPR
Certification in First Aid
Geri-Care Certification
IMMUNIZATION REQUIRED:
Annual PPD Test
Hepatitis B immunization (or) Waiver
WORKING CONDITIONS:
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
PHYSICAL ACTIVITIES:
Stooping: Bending body downward and forward by bending spine at the waist.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities to exert force in order to draw, press against something with steady force in order to thrust forwards, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities which demand detailed or important instructions spoken to other workers accurately, loudly or quickly.
Hearing: Perceiving the nature of sounds with no less than a 40 db loss. Ability to receive oral communication and make fine discriminations in sound.
Driving: Minimum standards required by State Law (including license).
ENVIRONMENTAL CONDITIONS:
None: The worker is not substantially exposed to adverse environmental conditions (such as typical office or administrative work).
Fairbanks Resource Agency shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
Equal Employment Opportunity- We are an equal opportunity employer. Qualified individuals are considered for employment without regard to race, sex, sexual orientation, color, religion, sex, national origin, age, marital or changes in marital status, veteran status, medical condition, or disability.
All Employees are expected to be vaccinated against COVID-19 or obtain an approved accommodation through personnel.
SBIRT SPECIALIST I
Specialist Job In Fairbanks, AK
Screening, Brief Intervention, and Referral to Treatment (SBIRT) is an evidence-based practice used to identify, reduce, and prevent problematic use, abuse and dependence on alcohol and drugs. It also screens individuals for depression, suicide, trauma, and tobacco use. The SBIRT Specialist will be the Point of Contact (POC) for the individual and/or family to coordinate services at FNA or other community agencies providing a warm hand off with the intake department, assessment, or other community service.
Grant summary: Community Synergy provides suicide prevention, and postvention services to residents within the Fairbanks North Star Borough with a focus on the American Indian/Alaskan Native population ages 10 through 24. Community Synergy will expand service opportunities within the community and build a synergistic system of care.
JOB DUTIES
Conducts Screening, Brief Intervention, and Referral to Treatment (SBIRT) using empathy and engendering optimistic empowerment for consumers; using evidence-based practices identified by the program at FNA or designated community locations.
Provides brief suicide assessment, safety planning including access to lethal means counseling, and rapid referral to crisis services for at-risk suicide. if warranted.
Provides brief interventions for at-risk substance use to assist with discussing a potential issue and motivating the consumer to do something about the issue either by natural means, client-directed means or by seeking additional substance abuse treatment. Brief interventions can be used to build rapport, provide feedback and advice, and build readiness to change to reduce the risk of harm that could result from continued use of substances.
May provide solution focused brief treatment, in collaboration with the Clinical Supervisor, focusing on the present, to teach tools to change basic attitudes and handle a variety of underlying co-existing problems.
Refers consumers with moderate to high-risk substance use, mental health and/or suicide to available emergency services or other community or in-house mental health providers who are able to provide a more in-depth assessment, crisis intervention, outpatient and/or residential treatment services.
If consumer is on a waitlist for treatment, SBIRT specialist will attempt regular contact, provide health education, and regular communication with program staff providing a warm hand off for assessment and other services.
Implements contingency management by providing vouchers for completion of screenings if program warrants.
Ensures clinical and billing documentation is submitted through the appropriate channels in the electronic health record preferably on same day or within 24 hours.
Participates in professional development and quality assurance activities to improve the quality of service provided.
Attends staff meetings, in-service training, and presents cases for routine/problematic staffing as needed.
Maintains consumer confidentiality in accordance with 42 CFR Part 2 and HIPPA.
Documents activities by completing the Staff Activity Logs (SALS) daily.
Performs other job-related duties as assigned.
NECESSARY KNOWLEDGE, SKILLS, AND ABILITY
Ability to rapidly establish a strong working relationship with a person seeking help, exhibiting an overall attitude of understanding and acceptance.
Knowledge or ability to learn counseling skills such as active listening and helping consumers explore and resolve ambivalence.
Ability to discuss sensitive topics and help a person who may be experiencing domestic violence, depression, anxiety, trauma, substance abuse and/or suicidal thoughts/behaviors.
Knowledge of stages-of-change through which a consumer moves when thinking about, beginning, and trying to maintain new behavior.
Knowledge of Alaska Native cultures and traditional healing practices.
Knowledge of suicide risk, suicide prevention, and mental health topics.
Skill in establishing and maintaining cooperative working relationships with colleagues, supervisors, agencies, and consumers.
Ability to work independently as well as with teams.
Ability to write professionally and communicate effectively, as well as act in a professional manner.
Ability to report to work in a timely manner and apply proper time management skills.
Ability to use computers and other common office technology.
Collaborates and makes recommendations with FNA treatment programs and other community-based service options in placement committee meetings.
MINIMUM QUALIFICATIONS (Education & Experience)
BA in a behavior health/human service field, plus three (3) years of experience providing behavioral health services.
Experience working with American Indian and/or Alaskan Native populations.
PREFERRED QUALIFICATIONS (Education & Experience)
Master's degree in a human service field preferred.
Experience serving the Fairbanks population.
Experience in providing behavioral health screening tools and computing results.
Peer Support Specialist (Residential)
Specialist Job In Fairbanks, AK
MISSION STATEMENT:
We say yes to people seeking help for addiction and mental health issues. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.
Job Description:
We have an opening for a Residential Peer to join our growing team at our residential substance abuse treatment center. You will be tasked with helping clients with personal hygiene, minor medical needs, housekeeping, and other daily needs as required by the client. To excel in this role, you should have an interest in behavioral health and the ability to work with limited supervision keeping the client's needs as your top priority. You will need to be able to share lived experience with clients as well as role model a healthy lifestyle.
ROLES AND RESPONSIBILITIES:
Assisting residents with daily personal routines.
Providing companionship to residents and establishing a trusting relationship with them.
Ensuring that residents are taking their prescribed medication as prescribed.
Reporting any concerns or medical issues.
Ensuring that the residents' living quarters are safe and well-organized.
Keeping records of resident activity, behavior, and moods.
Leading group activities and outings.
Performing any reasonable requests that residents ask for.
Collaborating with management and coworkers to ensure residents receive the best quality
of treatment possible.
Models and teaches clients vital life skills that will aid in their success.
Monitor client's ability to comply with house rules and report inconsistency to program
manager or direct supervisor.
Will ensure the safety of the facility by completing wellness checks and patrolling the
propriety.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Must obtain CPR/basic first aid training within 30 days of hire.
High school diploma or GED.
Lived experience in addiction recovery with a minimum of 6 months continuous sobriety
prior to hire.
Active in personal recovery by participating in practices that support self-care, health and
overall well- being.
Valid Alaska driver's license.
Qualify for commercial automobile insurance.
First aid and CPR training preferable.
Friendly, Positive, and Professional attitude.
Strong emotional intelligence and listening skills.
Must be able to pass alcohol and drug screen.
Combination of education, experience, and licensure accepted.
Punctuality and consistent reliability in reporting to work.
Efficient time management skills and consistent reliability in reporting to work on time and
prepared.
PREFERRED SKILLS:
Basic understanding of substance abuse level of care as defined by ASAM.
Oral and written communication skills.
Ability to prioritize and schedule work.
Knowledge of health and safety regulations.
Working knowledge of HIPAA
Maintain current knowledge of program rules, regulations, policies and procedures.
Correct usage of grammar, spelling, punctuation and vocabulary.
Ability to work independently and seek supervision appropriately.
COMPETENCIES:
Build positive relationships
Engages peers in collaborative and caring relationships.
Provides support.
Shares lived experiences of recovery.
Supports recovery planning.
Provides information about skills related to health, wellness and recovery.
Helps peers to manage crisis.
Values communication.
Supports collaboration and teamwork.
Promotes leadership and advocacy.
Promotes growth and development.
FULL TIME BENEFITS:
ICHRA Coverage for Employee
401K Plan - 100% Match Up To 5%
Life & ADD Insurance Policy 100% covered by employer
Vision and Dental Policy 90% covered by employer
10 Paid Holidays a Year
Paid Time Off Accrual
Paid Sick Days
Paid Training and Credentialing
AT-WILL EMPLOYMENT
The relationship between you and the True North Recovery Inc. is referred to as "employment at will." This means that your employment can be terminated at any time for any reason, with or without cause, with or without notice, by you or the True North Recovery Inc. . No representative of True North Recovery Inc. has authority to enter into any agreement contrary to the foregoing "employment at will" relationship. You understand that your employment is "at will," and that you acknowledge that no oral or written statements or representations regarding your employment can alter your at-will employment status.