Customer Success Specialist
Specialist Job 18 miles from Emmaus
About Us: Intrepid International is a trusted name in the equestrian industry, with over 25 years of experience in manufacturing and distributing top-quality horse tack and accessories. As a family of well-known brands, including Best Friend, Coronet, Horse Quencher, and many more, we are dedicated to providing exceptional products that enhance the equestrian experience. We're looking for an energetic and passionate Customer Success Specialist to join our dynamic team!
Position Overview: As a Customer Success Specialist, you will be the voice of Intrepid International to our valued customers. You will help guide them through their purchasing decisions, provide exceptional support, and ensure they have the best experience with our products. Your knowledge of the equestrian world will allow you to communicate effectively, upsell and cross-sell when necessary, and provide personalized recommendations for customers' needs. You'll be a key player in maintaining relationships with our clients, resolving inquiries, and ensuring that our products reach their destination on time, every time.
Key Responsibilities:
Customer Engagement & Support:
Assist customers via phone, email, and chat with any inquiries, providing them with detailed product information and guidance to ensure they make informed decisions.
Order Management:
Process and input customer orders efficiently, ensuring accuracy and a smooth purchasing experience.
Backorder Communication:
Contact customers when products are back in stock, handling any concerns and offering alternative solutions or upsell opportunities where appropriate.
Upselling & Cross-Selling:
Use your equestrian knowledge to suggest complementary products, cross-sell, and upsell where appropriate to enhance the customer's experience and increase sales.
Product Recommendations:
Based on customer needs, help introduce new products to stores or suggest the best solutions for their equestrian requirements.
Customer Relationship Management:
Develop long-term relationships with customers, ensuring their satisfaction and loyalty, and proactively follow up to ensure the success of their purchase.
Team Collaboration:
Work closely with the sales, marketing, and distribution teams to ensure a seamless customer experience and assist with product availability, pricing, and promotion.
Qualifications:
Equestrian Experience:
Must have experience in the equestrian world, either professionally or as a hobbyist. Knowledge of horse tack and equestrian needs is essential for offering the best customer experience and guidance.
Customer Service Expertise:
Proven experience in a customer service or sales role, preferably in a product-based industry. Ability to manage multiple inquiries and work in a fast-paced environment.
Sales Ability:
Comfortable upselling and cross-selling products, with an understanding of how to offer value to customers while driving revenue.
Strong Communication Skills:
Excellent verbal and written communication skills, with the ability to listen and respond appropriately to customer needs.
Tech-Savvy:
Proficient in using customer management software, order processing systems, and general office tools (Excel, Word, etc.).
Positive Attitude & Go-Getter Mentality:
A proactive, energetic individual who thrives on helping customers and going the extra mile to ensure satisfaction.
Why Join Us?
Be part of a 25-year legacy in the equestrian industry, representing some of the best-known brands in the business.
Work in a family-oriented environment that values team collaboration, creativity, and passion.
Competitive compensation and benefits package.
Opportunity for career growth and development within a rapidly expanding company.
Customer Service Specialist
Specialist Job 5 miles from Emmaus
Insight Global is looking for an Administrative Assistant to join their small insurance team in Allentown, PA.
Responsibilities Include:
- Monitor / Manage in-coming calls and emails relating to commercial customer service requests and determine action needed by documenting it in client management system EZLynx.
- Setting any needed follow-ups and assignments.
- Answering in-coming calls and documenting change requests, claims follow ups or other service work.
- Managing up-coming renewals with the renewal Tracker / Air Table Spreadsheet
- Assisting in underwriting, renewal offer summation, binding, updating the client management system and completing the back-end documentation of the sale or renewal
Junk Removal Specialist
Specialist Job 22 miles from Emmaus
Total Compensation: $15.00-$25.00 per hour which includes hourly rate, tips and performance-based monthly incentives!
Note:
This position is based out of Hatfield, PA just off Rt. 309 and is not easily accessible via public transportation.
Previous experience in general labor, loading, unloading, landscaping, construction, production, manufacturing, assembly, or warehouse work is helpful but not required.
Part and full time hours available, seasonal and year round positions.
WHAT YOU'LL GET:
Competitive Compensation + GREAT INCENTIVES!!
On the spot offers! Weekly new hire orientations mean you can start quickly if desired!
Flexible schedules! At least 2 days Monday through Saturday of full day availability
Hands-on training! We believe in providing you skills, knowledge, and experience that will ensure your success.
Career advancement opportunities! There is no other place early in their career that people with little experience can work to build a resume like College Hunks Hauling Junk and Moving!
Give back! - We give back to the community by donating two meals to U.S. Hunger for every job we complete. We have donated over 4 MILLION meals!
An experience to remember through building leaders in a fun, safe and winning team!
WHAT YOU'LL DO:
Provide friendly, positive, and stress-free junk removal to all customers.
Work hard to safely remove items from clients' homes, offices, and buildings.
Be on time. Be friendly. Be safe.
Lead by example. Always be branding.
WHO WE'RE LOOKING FOR:
Must be willing to submit a background check
Endurance to lift and carry heavy items while climbing stairs, balancing, and walking
Eligible to work in the United States
Reliable transportation to and from our office in Hatfield, PA
Each CHHJ location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate. EOE.
Life Insurance Specialist
Specialist Job In Emmaus, PA
GET PAID WHAT YOU'RE WORTH | SUPPORT YOUR COMMUNITY | HELP OTHERS
Our top-performing agency in Allentown will
support you
in your sales role as a licensed Life & Health Specialist with every lead being provided in a
multi-million dollar book of business.
We need YOUR HELP to help our community protect what matters most. We treat our customers like people-
NOT a number
- that's why YOU will be supported with a BASE SALARY! They need to be EDUCATED about their insurance coverage by a professional like YOU.
Other benefits in this role include:
Base salary PLUS UNcapped commission & performance bonuses (OTE: $50k-$100k+)
Health Benefits
PTO
Paid Holiday
Paid Agency Training
Career Advancement
Hybrid Schedule after training
Work/Life Balance with M-F Schedule: No nights, No weekends.
Business Development to grow you professionally
Requirements:
Pass state background check
ACTIVE L&H license w/ proven Sales Experience
Positive Mental Attitude
Career-Minded
Responsibilities:
Comb through existing customers looking for area of opportunity.
Cold-call, warm-call to help your financial earnings grow beyond.
Educate customer base and prospects on PROPER insurance coverage they need.
Handle everyone with grace and grow personally
Stop "turning & burning" in an unrealistic sales environment, gate-keeping your success.
START GROWING your career the RIGHT WAY.
Technical Training & Support Specialist
Specialist Job 30 miles from Emmaus
Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.
Summary/objective
We are seeking a highly motivated and technically skilled individual to join our team as a Technical Training & Support Specialist. In this dual role, you will be responsible for providing comprehensive training to our customers and internal teams on our products and services while supporting day-to-day technical operations of the department, by leading and performing telephone and e-mail technical support and troubleshooting for Avantik products for the Field Service team and delivering exceptional technical support to resolve customer inquiries and issues. The ideal candidate will possess a strong understanding of technical concepts, excellent communication skills, and a passion for helping others succeed.
Essential Functions
Design, develop, and deliver engaging training materials (e.g., presentations, manuals, videos, online courses) for internal and external audiences.
Facilitate live training sessions (in-person and virtual) on product functionality, best practices, and troubleshooting techniques.
Customize Training programs based on user groups and skill levels.
Regularly update training materials to reflect product updates and industry changes.
Provide Level 1 & 2 Support by responding to customer inquiries and technical issues via phone, email, chat, and ticketing system.
Perform transactions within Dynamics 365
Diagnose and resolve technical problems, escalating complex issues when necessary.
Accurately document support interactions, troubleshooting steps, and resolutions in the system.
Maintain up-to-date knowledge of product features and troubleshooting procedures.
Act as a customer advocate, providing product feedback to development and engineering teams.
Contribute to support knowledge base, creating and updating documentation, FAQs, and troubleshooting guides.
Competencies
Excellent communication and presentation skills.
Strong problem-solving and troubleshooting abilities.
Ability to explain complex technical concepts in a clear and concise manner.
Strong customer service orientation.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Additional Responsibilities:
Travel with Field Service Engineers to support field projects and exchange technical information when needed.
Partner with other groups and departments to improve customer support processes.
Perform other duties as assigned by the Technical Support & Training Manager
Assist in scheduling and monitoring planned and unplanned technical support activities.
Review and enhance technical support procedures for improved efficiency.
Travel required
Some travel is required, up to 30% depending on training and/ or business needs of the Company.
Qualifications:
Technical skills:
Proficiency in using support ticketing systems (e.g. 365 Dynamics Service Management).
Experience with remote support tools (e.g., Microsoft Teams, TeamViewer).
Experience with Learning Management Systems (LMS) is a plus.
Strong understanding of Dynamics 365 Field Service is a plus.
Technical skills that include testing, repairing and maintaining medical equipment.
Proficient in the use of tools and test equipment.
Thorough knowledge of modern electronic, mechanical and software based medical equipment.
A working knowledge of physiology and the clinical setting for Avantik equipment.
Must be able to demonstrate effective communication, organizational and leadership skills in scheduling, monitoring performance, ensuring effective documentation and leading other technicians.
Must demonstrate the ability to work under limited supervision and assist with the training and coaching of others.
Preferred Qualifications:
Relevant certifications (e.g., CompTIA CTT+, Microsoft, specific product certifications)
Relevant certification in a technical field.
Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ.
Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.
Patient Support Specialist
Specialist Job 29 miles from Emmaus
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Sales Support and Account Development Specialist
Specialist Job 29 miles from Emmaus
duagon, a fast-growing technology company headquartered in Switzerland, is a leading provider of communication, computer and control technology as well as project planning and development services for system-critical applications in the railway and medical technology markets. duagon's versatile software and hardware IP creates innovative, reliable and secure products that enable customers to efficiently design and implement their technology roadmap.
duagon USA, Inc. is duagon's North American subsidiary, with a focus on sales and technology consulting to our customers nationwide as well as in Canada and Mexico.
For our location in Blue Bell we are looking for:
Sales Support and Account Development Specialist
duagon USA, Inc. has an exciting opportunity for a qualified Sales Support and Account Development Specialist to join our growing team with a focus on Management of all aspects of the customer portfolio and analysis of specific needs and requests of our customers while playing a fundamental role in achieving our revenue growth objectives.
Your Responsibilities:
Serve as the primary point of contact for assigned existing customers, ensuring their needs are met and fostering strong and trusted relationships.
Manage the day-to-day client communication, schedule quarterly visits, and understand their needs and requirements.
Proactively address customer inquiries, troubleshoot issues, and coordinate with internal teams to deliver exceptional service.
Monitor customer activity to identify opportunities for upselling or cross-selling products and services.
Conduct strategic and operational research to identify potential customers, market trends, and competitive landscape.
Collaborate with the sales team to create targeted outreach plans and campaigns to engage potential customers.
Assist in preparing quotes, processing orders, and ensuring accurate and timely delivery to customers to complete the lead to order cycle.
Coordinate with internal departments (e.g., operations, finance) to ensure smooth order fulfillment and customer satisfaction.
Collect and analyze customer survey data to improve the customer experience.
Forecast and track key account metrics such as quarterly sales results and annual forecasts.
Your Qualifications:
Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
2+ years of experience in sales support, account management, or business development.
Proficiency with CRM systems, Microsoft Office (Excel, PowerPoint, Word), and online research tools.
Excellent communication and interpersonal skills.
An active listener with a customer-first mindset.
Strong research, analytical, and problem-solving abilities.
Negotiation and presentation skills.
Highly organized and able to manage multiple priorities effectively while maintaining sharp attention to detail.
Proactive, self-motivated, and comfortable working independently and in a team.
Benefits:
This position is a full-time salaried position offering a competitive base salary with a bonus structure, as well as excellent benefits including a company provided healthcare plan, paid sick days, vacation and holidays, in addition to a 401k plan with company match.
Interested? Please send us your detailed application - including your desired salary and earliest possible starting date - by e-mail to *************************
Remarketing Support Specialist
Specialist Job 26 miles from Emmaus
The Remarketing Support Specialist will assist the sales team with administrative duties relating primarily to the sale of vehicles.
- Coordinate the completion of vehicle purchase transactions with customers and field locations via phone & e-mail communication.
- Provide customer service assistance by handling various inquiries received from inbound phone calls and email correspondence.
- Vehicle sale coordination to include: invoicing and paperwork completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance,
- Obtain signed documents from customers
- Entersales related information into SalesForce.com and Fleetnet systems
- Answering customer and associate phone calls that come into the department
- Updating Microsoft Access and excel spreadsheets
Pay and Benefits
The pay range for this position is $18.75 - $18.75/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Reading,PA.
Application Deadline
This position is anticipated to close on Apr 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Support Analyst, Application Support - PA Office
Specialist Job 15 miles from Emmaus
For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team.
The Technical Support Analyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, the TSA efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is in-office or hybrid and must be able to commute to the Gilbertsville, PA.
Experience:
Minimum 3 years of experience in customer service.
Minimum 2 years of experience in technical support, help desk, or related field working directly with customers.
Experience learning and supporting complex software products preferred.
Core Competencies:
Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems.
Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers.
Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint).
Travel up to 10% of the calendar year, which may include weekends and holidays.
Job Description
Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency.
Resolve technical support requests in a timely manner with consistent communication to the customer.
Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s).
Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program.
Provide on-call and backup support as required.
Establish and maintain relationships with customer base.
Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction.
Perform configuration work at customers' sites or attend support-related meetings with customers as required.
General Duties:
Complete all tasks and handle all situations in accordance with Gateway's Core Values.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
Communicate in a clear, concise, and timely manner, including voicemail and email.
Always promote and uphold the values, mission, and vision of the company.
Read, understand, and comply with the Employee Handbook.
Promote and adhere to all defined policies, processes, and procedures.
Perform other tasks as required by management.
Physical Demands:
Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job.
Ability to work in inside environmental conditions.
Diversity and EEO statement:
As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.
Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.
No agencies, please.
We are not sponsoring visas at this time.
Area Sales & Design Specialist
Specialist Job 5 miles from Emmaus
“BUILD” YOUR CAREER WITH TUFF SHED!
Do you thrive in a fast-paced environment where every day presents new encounters and opportunities?
If you are Competitive, Influential, Organized with Outstanding Interpersonal Skills, we want you to join our team as an Area Sales & Design Specialist! We offer an unlimited commission program.
WHAT YOU WILL DO
In this role, you will be responsible for driving sales growth and providing exceptional design consultation services to our clients. You will work on-site at your assigned Home Depot stores, leveraging their employees and customer traffic to generate leads and sales. Your 15 Home Depots are in the Lehigh Valley Territory. Weekend work required.
WHO IS TUFF SHED?
Tuff Shed is a leading manufacturer of storage buildings dedicated to delivering top-quality products/services and exceptional customer experiences. Our team is built on a foundation of integrity, professionalism, and a drive to succeed. We offer a competitive compensation package, including a guarantee minimum salary, commission, and benefits.
WHAT'S IN IT FOR YOU?
This is a salaried + commission compensation program ranging from $50,000 to $100,000+.
As someone with a competitive drive, solid work ethic, and an influential mindset there are virtually no limits for growth as more experienced and successful Area Sales & Design Specialists could earn in excess of $100,000.
Hands-on training program by Regional and Corporate leaders
A supportive and collaborative work environment where your contributions are valued
An opportunity to be an OWNER of a successful company through our Employee Stock Ownership Plan (ESOP)
We offer competitive benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), employer matching 401(k) plan
Mileage reimbursement
On-Demand Access to Your Pay! Why wait until pay day?
(restrictions apply)
WE ARE COUNTING ON OUR AREA SALES & DESIGN SPECIALISTS FOR:
A commitment to your assigned Home Depot stores, building lasting relationships by working your stores, daily
Regularly plan, coordinate, execute lead generating events
Self-direction and the ability to work independently and build relationships
A passion for helping customers solve storage problems
Enjoy training others and communicating product knowledge
Ability to listen to customers and answer their needs
Proven computer skills and the aptitude to learn new software
Develop trusting relationships within your district
Comfortable leveraging CRM (Salesforce) system regarding customer interactions and next steps
Partner with Home Depot leaders providing updates on sales performance, merchandising and displays
Ensure our Tuff Shed displays are presentable, clean, and maintained; signage is updated
Embrace & enjoy using technology
JOB REQUIREMENTS
Availability to work Saturdays and Sundays
Proven relationship building skills
Current valid driver's license and a satisfactory Motor Vehicle Report
Salesforce experience preferred
If you are a results-driven sales professional looking for a rewarding career with unlimited potential, we want to hear from you! Apply now.
ABOUT TUFF SHED
Tuff Shed was established in 1981 and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. What's more, Tuff Shed is a trusted consumer brand with 20% of our new customers coming from referrals and/or repeat business.
Would you like to work for a respected industry leader in a sales role that gives you great opportunities to grow your income? Learn more about us! Check out the Tuff Shed Website at *****************
As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five-seven minute survey: ************************************************************************************************
SLS2021
Tuff Shed is an equal opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. Other details
Pay Type Salary
Min Hiring Rate $50,000.00
Max Hiring Rate $100,000.00
Operations Specialist - Mid-Atlantic Region
Specialist Job 18 miles from Emmaus
Determined. Imaginative. Curious. If these are some of the ways you describe yourself - we want to learn more about you! At TC Energy, we are Energy Problem Solvers - passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!
The Opportunity
Our US Gas Operations (USGO) Mid-Atlantic Region team is evolving to meet the needs of our growing business, and we are expanding our presence in Pennsylvania to support the operation and maintenance of our natural gas pipelines and associated facilities throughout Mid-Atlantic and the surrounding area.
We are seeking a skilled Operations Specialist that will provide project development, implementation and integration support and serve as the point of contact for operational engagement and project interface.
This role will be the primary contact for the Area Manager (or multiple managers) and the location team without the formal supervisory authority customary to employee leadership positions with respect to Project design engagement, construction execution, and integration activities (turnover, commissioning, and integration) and process safety.
This role will also serve as technical subject matter expert (SME) to provide mentorship and champion collaboration and communication between the operations and project team in with a problem-solving approach to process safety and practical design and operations.
This individual must be a self-starter, capable of working with minimal supervision, who possesses strong communication, analytical, troubleshooting, and decision-making skills.
**No cross-border relocation**
What you'll do
General Leadership
Communicate, implement, and advocate corporate messages and programs in the spirit of the organizational vision and values. Exemplifies the TC Energy values: Safety, Integrity, Innovation, Responsibility and Collaboration
Helps drive transitional initiatives and is known as a change leader, working closely with Leaders, co-workers, stakeholders, TOS and safety specialists, contractors, and vendors (internally & externally)
Demonstrates advanced communication skills: Facilitates flow of information
Demonstrates competencies in Leadership (people or process), Business, and HSE areas
Asset Management
Supports the Region with the proper execution of work, and outreach across regions as needed.
Reviews TOP changes with technicians as needed
Has practical knowledge of compressor station equipment, pipeline facilities, metering and regulating equipment, communication systems and or other facilities appurtenant to the pipeline system; and/or routine and major maintenance on gas turbines packages, gas compressor units and associated auxiliary equipment
Additional knowledge of mechanical, measurement, or control equipment such as meters regulators and valves, power electricity (including hazardous area equipment), process controls, programmable logic controllers (PLC), electric generation equipment, microwave multiplex equipment, etc.
Provides advanced support in ensuring compliance
Budgeting
Provides input into project estimates as requested
Project Support
Supports project activities in alignment with the Work Management Governance Document as well as the applicable Project Playbook and associated Project Playbook RACI during the Prospecting, Proposal, and Implementation phases of a project
Act as Operations Representative for identified GPMC and Major projects within a Region
Assist Project Managers, Engineers and Construction Managers with projects and related issues as required; Examples of project workload include, but are not limited to assistance with scope development, consolidating field operational feedback for design reviews (30,60,90), preparing for, and conducting walk throughs, participating in pre job meetings, researching, and capturing of information to assist with design.
Leads/participates in the PSSR execution and commissioning processes at the completion of projects
Manage project punch list of remaining items turned over to operations in order to create MOC/E3 for completion of activities by USGO, in alignment with the Project Delivery Standard
Engaged in monthly corrosion meetings
Support EIGHT Advisors and Isolation Coordinators by participating in energy isolation and gas handling plan development and execution
May be asked to serve as Project Manager on Break & Fix (Capital & Expense) projects on like for like replacements/repairs
Issue Management
Typically, the first point of contact for the escalation of work / project issues or location conflicts prior to escalation to the Regional Manager
Uses analytical and leadership skills to solve problems and manage conflict.
Compliance, Safety & Emergency Response
Promote a culture of continuous improvement and promote safety as the highest priority
Actively support implementation of process safety management/risk management process programs and procedures for the business unit that meet federal, state, local, and provincial regulations
Leads and continually drives effectiveness of established Management of Change and Pre-Startup Safety Review processes and assists in development of new and improved processes
Effectively communicates and conducts process safety management training, as needed
Consistently maintain and demonstrate a high regard for personal and process safety, for the protection of company assets, employees, and the general public.
Minimum Qualifications
Successful completion of an associate degree, graduation from a 2- or 3-year technical school program (Engineering, Business Management, or equivalent) or equivalent combination of training and experience in lieu of a degree is preferred.
Minimum of 8 years of related experience; Energy industry experience, specifically in liquids, natural gas transmission/storage operations, is preferred
Ability to travel to work locations to meet project and operational needs
Approximately 40% travel
Demonstrated ability to influence, engage, and develop a team
Technical operational expertise preferred in one or more of the following areas: corrosion and pipeline; compression and gas conditioning; automation and electrical; storage; pipeline safety and mapping; measurement and regulation; operations and maintenance; construction management; permitting/compliance regulations; project management and pipeline and/or facilities design
Possess thorough knowledge and understanding of TC Energy Operating Procedures (TOPS), Policies, and Standards
Demonstrated effective written & verbal communication skills and ability to effectively communicate with all levels of the organization; and knowing when and how to use appropriate platforms
Proficiency with Microsoft Office products (Excel, PowerPoint, Word, MS Teams, etc.)
Must be a leader and Champion safety and have the ability to manage work in a safe and environmentally responsible manner
Must have a proven safe driving record and provide documentation of past traffic violations upon request, as well as possess and maintain a valid driver's license
Highly motivated with interpersonal skills to effectively work in a collaborative team environment that includes shared responsibilities, establishing and maintaining effective working relationships with others, support team and company objectives
Requires an aptitude for attention to detail, accuracy, precision, and logic.
Demonstrated ability to influence and motivate TC employees within and outside of the business unit, creating and sustaining critical partnerships
Demonstrated ability to initiate change and help others adapt to a changing environment
Demonstrated ability to manage varied tasks, adapt to changing tasks and identify appropriate prioritization for timely execution
Utilize computers and e-mail for internal and external communication, record keeping, on-line reporting, material, and supply ordering, and filing of various forms.
Ability to work independently and on teams
Ability to apply business principles to identify, justify and implement solutions
Ability to make sound business decisions based on risk / cost / benefits assessment, and economic and commercial drivers
Demonstrated ability to create and/or sustain a culture of inclusiveness and diversity of thought
Proven and recognized result.
This position requires candidates to
Be available for extended work hours or workdays as required based on operational and business requirements
Travel to other company locations for temporary assignments, meetings or training which would involve some overnight stays away from home
New Hires subject to a pre-employment physical, background check, and drug test
About our business
TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.
TC Energy is an equal opportunity employer.
Learn more
Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing TC Energy in your career search.
* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
* TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting ********************.
Property Damage Claims Specialist
Specialist Job 5 miles from Emmaus
Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the Company's tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.
Job Qualifications:
Bachelor's Degree (preferred); High School Diploma or equivalent (required)
Minimum of three (3) years experience in claims handling
Proficiency in Microsoft Office Suite, especially Word and Excel
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
High attention to detail and ability to work independently
Pay: Based on experience
This is a full-time, temporary role expected to last at least 6 months.
If you are ready to take on this role, we encourage you to apply today through the HTSS website or by emailing resume to ********************
Property Damage Claims Specialist
Specialist Job 5 miles from Emmaus
Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the Companys tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.
Job Qualifications:
Bachelors Degree (preferred); High School Diploma or equivalent (required)
Minimum of three (3) years experience in claims handling
Proficiency in Microsoft Office Suite, especially Word and Excel
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
High attention to detail and ability to work independently
Pay: Based on experience
This is a full-time, temporary role expected to last at least 6 months.
If you are ready to take on this role, we encourage you to apply today through the HTSS website or by emailing resume to ********************
Major Case Specialist- Excess Casualty
Specialist Job 28 miles from Emmaus
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$101,300.00 - $167,000.00
**Target Openings**
1
**What Is the Opportunity?**
Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned serious and complex Excess Casualty claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This position does not manage staff.
As of the date of this posting, Travelers anticipates that this posting will remain open until April 11, 2025.
**What Will You Do?**
+ CLAIM HANDLING:
+ Directly handle assigned severe claims when Travelers has coverage of $2 million or less and file exposure is greater than $500,000.
+ Provide quality customer service and ensure file quality, timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Consult with Manager on use of Claim Coverage Counsel as needed.
+ Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Utilize evaluation documentation tools in accordance with department guidelines.
+ Proactively review Claim File Analysis (CFA) for adherence to quality standards and trend analysis.
+ Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure.
+ Establish and maintain proper indemnity and expense reserves.
+ Recognize and implement alternate means of resolution.
+ Manages litigated claims.
+ Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
+ Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Recognize cases, based on severity/complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis.
+ Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
+ May assist underwriting business partners in marketing and account contact efforts.
+ Attend and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
+ LEADERSHIP
+ Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ COMMUNICATION/INFLUENCE:
+ Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
+ Recommend appropriate cases for discussion at roundtable.
+ OTHER ACCOUNTABILITIES:
+ Apply "advanced" litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy
+ Track and control legal expenses to assure cost-effective resolution.
+ Appropriately deal with information that is considered personal and confidential.
+ Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
+ Represent the company as a technical resource; attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws.
+ Share accountability with business partners to achieve and sustain quality results.
+ May be responsible to research and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assisting underwriting and management decisions.
+ May participate in periodic file quality reviews.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree preferred.
+ 5-7 years bodily injury litigation claim handling experience.
+ Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills.
+ Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims.
+ Able to make independent decisions on most assigned cases without involvement of supervisor.
+ Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices.
+ Technical ability/working knowledge of virtual tools (zoom, skype, etc)
+ Openness to the ideas and expertise of others actively solicits input and shares ideas.
+ Strong customer service skills. - Advanced
+ Demonstrated coaching, influence and persuasion skills.- Advanced
+ Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Advanced
+ Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Advanced
+ Attention to detail ensuring accuracy - Advanced
+ Job Specific Technical Competencies:
+ Analytical Thinking - Advanced
+ Judgment/Decision Making - Advanced
+ Communication - Advanced
+ Negotiation - Advanced
+ Insurance Contract Knowledge - Advanced
+ Principles of Investigation - Advanced
+ Value Determination - Advanced
+ Settlement Techniques - Advanced
+ Legal Knowledge - Advanced
+ Medical Knowledge - Intermediate
**What is a Must Have?**
+ High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Workers' Compensation Claims Specialist- New York
Specialist Job 29 miles from Emmaus
A Brief Overview Investigate, analyze, and determine the extent of company's liability concerning Claims and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of Claims within a certain monetary limit. All tasks are to be performed with the goal of demonstrating Zenith's superior Claims handling expertise.
Selected candidate must have experience working on New York workers' compensation claims. New York LICENSE IS REQUIRED.
What you will do
Under technical direction, works within significant limits and authority on assignments of higher technical complexity and coordination.
Responsible for Claims management of assigned cases within guidelines of published performance standards.
Opens new Claims, completes three-point contact, and performs needed investigations to determine compensability as well as possible subrogation or apportionment, according to state and/or Zenith's timeframes and guidelines.
Sets appropriate reserves according to Zenith's timeframes and guidelines.
Follows appropriate procedures for system documentation to preserve data integrity.
Monitors and maintains accuracy of reserves over the life of the claim; when new information is received re-evaluates and recommends reserves according to Zenith's standards.
Creates and executes action plans needed to bring case to closure.
Completes detailed settlement evaluations and recommends appropriate settlement value, within authority; negotiates claim settlements with injured workers and/or injured workers' attorneys.
Maintains regular contact with injured workers, employers and agents to develop positive relationships and establish credibility.
Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
Works productively and harmoniously with others on a consistence basis.
Respond positively to direction and criticism of performance.
Consistently maintain professional and appropriate demeanor.
Perform other duties as assigned.
Education Qualifications
High School Diploma Or equivalent required
Bachelor's Degree or equivalent combination of training/experience preferred
Experience Qualifications
1+ Years of Workers' Compensation for New York Claims experience is preferred.
Previous workers' compensation experience required.
Skills and Abilities
Basic technical workers' compensation Claims knowledge.
Strong verbal and written communication skills with emphasis on telephone communication required.
Strong math and reading skills required.
Meets all state regulatory standards regarding licensing, continuing education, and other requirements.
The expected salary range for this position is $76,524.97 - $95,656.22. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.
Benefits
• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Parental Leave
• Life, AD&D and Disability Insurance
• 401(k), Employee Share Purchase Plan (ESPP)
• Education and Training Reimbursement
• Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
• 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
• Employee Assistance Program (EAP)
• For more information, review details on the Benefits page of our Career Site: *******************************************
Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made.
If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.
#LI-EF1
#LI-remote
Automotive Claims Specialist - Arbitrator II
Specialist Job 22 miles from Emmaus
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Arbitrator II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* It takes a special kind of talent and attention to detail to find solutions that are fair to everyone. That's how you can make an impact here at Cox.
We're hiring an Automotive Claims Specialist II to join our vehicle operations team at Cox Automotive. In this role, you'll be at the forefront of resolving customer concerns in the fast-paced world of vehicle purchases. You'll dive into the heart of the matter as you research claims, assess repair costs and skillfully negotiate adjustments.
Buckle up as we break down what this role is all about.
What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
* A competitive salary and top-notch bonus/incentive plans.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
* Generous 401(k) retirement plans a company match.
* Professional development and continuing education opportunities.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Extra perks like pet insurance, employee discounts and much more.
Check out all our benefits.
What You'll Do
You'll navigate buyer-seller interactions, collaborating with internal team and external partners to orchestrate the return of vehicles for meticulous inspections. Here's more on what that'll look like:
* Review customer claims to verify that they meet Manheim's National Arbitration policies and account-specific guidelines.
* Investigates cases with increasing complexity that allow for less prescriptive decision-making and require infrequent involvement from senior staff (e.g., more complex condition report claims, fraud claims, mechanical, structural, or history claims such as odometer, title brands, etc.).
* Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact-finding and investigative phases.
* Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.
* Uses appropriate levels/limits of financial approval authority to resolve cases.
* Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
* Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.
* Mediates dispute and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.
* Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.
* Engages with supervisor/manager to determine if escalation is required.
* Performs other duties as assigned.
Who You Are
You're all about accuracy and your eye for detail is unmatched. Here's what else you'll bring to the table:
Minimum:
* A high school diploma/GED and 3 years of experience in a related field of claims management, claims investigation, and/or problem and conflict resolution (or an equivalent combination of education and experience).
* The ability to adapt in a fluid and changing environment.
* Strong organizational and time management skills.
*
Preferred:
* 3+ years of automotive, mechanical, and/or body shop experience strongly preferred
Kick your career into high gear. Join Cox today.
MSCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Photo Center Image Specialist
Specialist Job 25 miles from Emmaus
Immediately hiring a Full-time Photo Center Image Specialist in Doylestown, PA. The Photo Center Image Specialist is responsible for effectively imaging all new inventory. Hours: Monday thru Friday 8:00am-4:30pm. Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
What You'll Do:
* Taking photos of all new and used vehicles.
* Etching and badging of used stock units.
* Assuring maximum quality of photos taken.
* Maintain daily Photo Center goals (20 min per car).
* Follow all Procedures set forth in Photo Process manual.
* Maintain Photo Center Cleanliness.
* Maintain personal hygiene and a professional attitude at all times.
Why You'll Love It Here:
* Paid Training: No experience? No problem! Qualified candidates receive a paid training program.
* Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
* Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays
* Comprehensive Benefits:
* Health, dental, and vision insurance to ensure you and your family are covered.
* Life and disability insurance for peace of mind.
* Bereavement leave for support during challenging times.
* Even pet insurance-because furry family members matter too!
* 401(k) with Company Match: Plan for your future with a company that invests in you.
* Paid Time Off:
* Paid parental leave for life's biggest milestones.
* Generous vacation and personal time for rest and recharging.
* Volunteer Time Off to give back to the community.
* Company-Paid Holidays so you can spend time with loved ones.
* Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
* Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
* Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
* Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
* Perks and Discounts:
* Discounts on vehicle purchases, parts, and services.
* Membership to our AutoRewards program, saving you money at over 150 vendors.
What you'll need:
* Knowledge of automotive vehicles and maintenance.
* Valid driver's license and good driving record.
* Ability to stand for 8 to 10 hours per shift.
* Lifting up to 50 pounds.
* Manual dexterity.
* Good judgment and ability to work independently.
Fred Beans Family of Dealerships is an equal opportunity employer and drug free workplace. All positions are contingent on the ability to submit and pass a pre-employment background check, motor vehicle history, and drug screening
Oncology Scheduler - Alliance Cancer Specialists
Specialist Job 29 miles from Emmaus
Note: Please send resume to ******************
Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module
Responsibilities:
Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation
Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population
Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders
Completes registration requirements including insurance authorizations
Attempts to accommodate physicians by scheduling multiple procedures on single day if possible
Works closely with all modalities to reschedule chemo/treatments on a timely basis
Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel
Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like
Follows established schedule and updates providers templates when needed, communicates changes with patients
Generates computer printout of schedules and delivers to applicable department
Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis
May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires
Hospitality Specialist - Philadelphia, PA (Salary)
Specialist Job 29 miles from Emmaus
Hospitality Specialist
(We are specifically looking for applicants within or near the Center City area)
At SpotOn, we help restaurants and small businesses compete and win with flexible payment and software technology backed by real people who really care. Every SpotOn tool, from seamless point-of-sale systems to integrated restaurant management solutions, is designed to help local businesses increase profits and create better experiences for their customers and employees.
Recently, SpotOn was:
Named one of Fast Company's Most Innovative Companies of 2024
Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row
Selected as the Best Overall Restaurant POS by NerdWallet
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
That's where you come in.
As a Hospitality Specialist, you will be working in your local assigned territory and responsible for promoting our full product suite while building positive relationships with local businesses & restaurant owners to help take their businesses to the next level. We're looking for motivated individuals with an entrepreneurial spirit who excel at developing new relationships, deeply understand SMB's biggest challenges, and have the drive to make a significant impact in their local communities.
Responsibilities:
Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses
Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants
Manage the full sales cycle from start to finish with a growing portfolio of clients
Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing
Work closely with our extended Sales Support team to help reach your monthly sales performance goals
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of our qualifications and if this role is aligned with your career trajectory.
2+ years of B2B sales experience with an emphasis on small business owners, merchants, and restaurants
Proven track record delivering against sales goals with a metrics-oriented, need-to-win attitude
Excellent cold calling, prospecting, and territory buildout experience
Proficient in Salesforce as a CRM is a plus
Maintain and manage the client relationship in collaboration with our internal support teams to ensure the success & satisfaction of your customer portfolio
The ability to learn technology basics and apply them to business situations
Ability to embrace feedback and hold yourself accountable
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental, and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
*These represent our full-time benefits. Part-time/hourly benefits may vary and will be shared upon request
Compensation:
A full time, W2 position with a base salary of $60,000, with on-target earnings of $101,000
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
Commissions will be paid daily for new accounts signed, bonuses earned for hardware and implementation, monthly production bonuses, and customer retention.
Offers will be reflective of the candidate's location and experience.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
#LI-Hybrid
The base salary range listed will vary depending on location and experience.
Base salary range$60,000—$60,000 USD
SpotOn is an e-verify company.
Automotive Collections Specialist
Specialist Job 26 miles from Emmaus
Fast Auto Credit is seeking an Account Manager to join our growing team.
If you are looking for a career opportunity with a great company that truly values its team members, offers stability, the opportunity for advancement, a great work environment, a very competitive compensation package, and enables you to control your income potential, then this is the opportunity for you!
We are looking for someone who is self-motivated, ambitious, goal-oriented, results-driven, and eager for the opportunity to provide uncompromised customer service.
As an Account Manager, you will:
Manage your own portfolio of account receivables
Control delinquency and reduce charge-off
Underwrite deals
Provide Exceptional Customer Service
Qualifications:
2+ years of experience in the consumer finance, customer service or hospitality industry
Excellent multitasking and prioritization skills
Ability to work independently or in a team environment
Strong communication and problem-solving skills
Flexibility/Adaptability
Bi-lingual (English/Spanish) is a plus
What We Offer:
Paid Training
Full benefits: Medical, Dental, Vision, 401k
Competitive pay + Monthly Incentive
Opportunity for growth/advancement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.