Youth Development Specialist - Relocation to Hershey, PA Required
Specialist Job In Atlanta, GA
Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered.
Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive.
MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home.
Benefits
· Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more)
· Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
· Relocation assistance and paid training provided
· Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school
· Three-week paid summer vacation
Qualifications:
· Experience working or volunteering with youth, preferably from under-served settings
· This is a two-person job for couples who have been legally married for at least two years
· Both spouses should be age 27 or older
· No more than three dependent children may reside in the student home
· Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty
· Limitations on pets. Only fish and one dog of approved breeds is permitted
· Valid driver's license; ability to become certified to drive student home vans
· Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited)
· High school diploma or GED required
· Must be able to lift up to 50 lbs.
· Candidates must demonstrate a high degree of integrity as all staff are role models for students.
· Both spouses must complete an individual employment application
This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at *********************************.
Digital Technical Specialist - Power
Specialist Job In Alpharetta, GA
As a Digital Technical Specialist aligned to Power brands, you'll be a collaborative technical expert and trusted advisor working with and across your clients, IBM's broader sales teams, and Business Partners. You'll understand clients' business and technical requirements within the current competitive landscape and, combining this with your knowledge of IBM's product suite, you'll present value-driving solutions that compel clients to invest in us.
Your primary responsibilities will include: Go-To Power Expertise: Act as the go-to Power expert with deep technical ownership of sales opportunities across your squad.
Technical Support in Sales Cycle: Provide technical support throughout the early technology sales cycle, including demos, proofs of concept and workshops for clients of all sizes, both prospective and existing.
Collaboration Across IBM Teams: Utilize a variety of collaboration tools and techniques to partner across IBM sales teams and specialists on territory management, strategies and opportunity identification.
Value Proposition and Competition Positioning: Position the value and advantages of assigned brand products in comparison to the competition.
Building a Personal Brand: Develop and maintain a strong personal brand that continually builds your reputation of trust, expertise, and credibility across a variety of digital platforms, including social media, forums and blogs, among others.
Customer Service Specialist
Specialist Job In Alpharetta, GA
Our client is seeking a Customer Service Professional to join their team! This role is located in Alpharetta, GA.
Support all functions handled in the Business Finance Operations Team (BFO), including RYLs and Retail RYLs and Profile Creation/Updates
Complete various transactions utilizing systems including EWI/ECPD, Work Flow Manager (WFM), ACSS, and OneSource
Research issues to analyze business situations and provide recommendations incorporating both customer and compliance point of view
Navigate in Work Flow Manager (WFM) in relation to all functions of the Business Finance Operations (BFO)
Troubleshoot and cross-reference WFM requests based on information provided to ensure resolution
Adapt to performance measurements for functions being handled in Business Finance Operations (BFO)
Place outbound calls to internal and external customers as required to obtain immediate resolution and/or completion of tasks, providing additional guidance and education on processes as needed
Review, research and take action on customer inquiries related to their employer discount program; resolving automation errors, escalation support and auditing functions
Interface with BGCO, Sales Team, Information Systems, Marketing, Legal and other Business Partners to ensure compliance with process/procedures
Review, research and take action in response to customer inquiries related to employer discount program; which includes resolving automation errors, escalation support, and auditing functions
Desired Skills/Experience:
Bachelor's degree or 3+ years of customer service experience required
Multiple systems knowledge (ECPD, ACSS, WFM)
Excellent analytical & problem solving skills
Strong interpersonal skills
Excellent organizational and time management skills
Professional verbal and written communication skills
Strong commitment of Quality Assurance
Ability to handle multiple tasks
Proficient in Microsoft Office products (Excel, Word, and PowerPoint)
Knowledge/Experience in a high volume, production environment
Excellent customer focus skills
Benefits:
Medical, Dental, & Vision Insurance Plans
401K offered
$16.00 - $24.00 (est. hourly rate)
Customer Success Specialist
Specialist Job In Dunwoody, GA
Customer Success Specialist
Contacting business clients proactively to build relationships and walk them through the process of using the company's products or services
Maximizing value for customers by ensuring they have the tools and resources they need
Developing and improving customer onboarding processes and customer service policies
Creating resources for customers that help them fully understand and utilize the products and services
Monitoring contract renewal dates and persuading clients to renew those contracts
Upselling and cross-selling by recommending additional products or services
Gathering data on improving products and services to share with upper management
Providing high-level technical and product support
National Account Support Specialist
Specialist Job In Atlanta, GA
Join our Mud Pie in-house national accounts team! Key responsibilities include overseeing order fulfillment, managing sample requests and fulfillment, supporting sales staff with travel and presentation needs, tracking department goals and providing item setup and customer support. This position requires strong organizational, analytical and communication skills with proficiency in Microsoft Office (particularly Excel). This position demands effective multitasking and problem solving abilities in a fast-faced environment that is highly interactive with all areas of the company.
Essential Duties and Responsibilities:
-Planning and management of in-house national accounts
Work closely with operations team to ensure all assigned accounts' orders process on time and meet any additional added services as outlined in each customers vendor guide
Follow Key Account orders, auditing cartons, checking for correct labeling in order to reduce warehouse errors and chargebacks from major account
Coordinate with warehouse and VAS (Value Added Services) teams for order processing
-Sample management
Customer sample placement, packing shipment, tracking, etc.
Travel samples: Pull/pack/track/return
-Travel Support
Sample shipment/tracking
Line sheets/binding
Presentations, etc.
-Department goal tracking
Monthly management of Goal tracker
-Item setup and customer support
Market recaps/images
Item set ups
Web account support (images, copy, dimensions, etc.)
-Rep samples/road kits/showroom sample orders
-Line Sheet updates
Requirements:
Bachelor's Degree and 1-2 years work experience as an administrative assistant or in a sales support position
Expert level competency in Microsoft Word, Excel (VLOOPUP and pivot tables) and PowerPoint
Ability to effectively communicate both verbally and written (internally and externally)
Strong Organizational, analytical and presentation skills
Time management/multi-tasking skills - must be able to work at an extremely fast pace and manage multiple projects at the same time to meet required deadlines
Ability to proactively solve problems within area of responsibility and find solutions independent of the involvement of superiors
Technical Support Analyst
Specialist Job In Alpharetta, GA
The Technical Support Analyst is responsible for providing advice and troubleshooting, determining, and implementing a plan for resolution for issues raised by external customers and internal resources. They work closely with many areas of the organization to include Client Services, Transformation, Engineering, and external customer resources in support of these objectives. Responsibilities include daily support process participation, customer advocacy and continuous support feedback to the Customer Success team.
ROLES & RESPONSIBILITIES:
Technical Services Functions
Operates Care Logistics' 24/7 technical support services in partnership with Manager, Customer Support
Ensuring customer satisfaction post software implementation by independently providing support to customers who are experiencing problems or issues with a product or service. This may involve troubleshooting hardware or software problems, answering technical questions and providing guidance on product usage via email or phone
Communicating with customers in a clear and concise manner. This may involve explaining technical concepts in non-technical language or translating complex technical information into easily understandable terms
Serve as an advisor to post live customer technical resources or application administrators to isolate root causes of technical issues and guide customer on alternative solutions
Represents company as first point of contact for technical issues for post live customers
Exercise discretion and independent judgement to evaluate technical impact to customer operations, consider multiple possibilities for resolution and determine need to escalate issues resulting in the utilization of additional company resources based on severity
Own coordinating triage, data collection, solution brainstorming, solution selection, solution execution and status communication during critical situations with multiple internal departments and customer resources
Ensuring customer support problems are resolved promptly and effectively according to the support policies and procedures. This may involve working with other internal departments or external vendors to resolve more complex issues
Documenting customer interactions, including the nature of the problem, steps taken to resolve the issue, and any follow-up that may be required
Updating internal technical documentation to reflect changes in products, services, or processes. This may involve adding new information, modifying existing content, or removing outdated information.
Maintaining technical knowledge by staying up to date with the latest company product developments and technical trends to provide effective technical support to customers
Participating in after hours on-call, utilizing additional support staff and other Solutions Delivery resources as needed
Reporting customer related activities, issues, escalations, and enhancements accordingly to management in adherence to support policies and procedures
Providing assistance with customer data analysis and analytics requests
Conducts job duties in accordance with the Corporate Values and Culture
Respects all individuals without regard to their position. Understands that there is no class system.
Seeks first to understand before responding, doesn't rush to judgment.
Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle “If it's to be, it's up to me”
Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best.
Communicates problems directly, not engaging in rumors or gossip.
Embraces a “Team-First” vs. “Me-First” attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition.
Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
Bachelor's degree or certifications in related technical field required
Experience with Windows and Microsoft Office required
1 - 2 years of customer service experience preferred
AWS Cloud experience desired
Knowledge of Linux/Unix systems desired
Knowledge of SQL desired
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to develop strong and productive working relationships with others
Ability to form strong team bonds and enhance team performance
Good organizational and quality management skills with ability to handle multiple, competing tasks and priorities
Ability to cope with innovation and methodology changes in a fast-paced environment
Good interpersonal skills with ability to effectively communicate with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, implementation staff, etc.)
Good oral and written communication skills
Good customer management skills
Good time management skills
Good observational skills to collect data and validate information
Good critical thinking skills to resolve incidents quickly and consistently
Good analytical skills with the ability to critically evaluate information gathered from multiple sources, reconcile conflict using independent judgement, relay high-level information with details to appropriate resources
Ability to contribute to and maintain technical documentation
Workplace Operations Specialist
Specialist Job In Kingston, GA
HSAGP (Hyundai-SK America Green power) Energy LLC. is Hyundai Motor Group and SK On' s joint venture company to produce batteries for electric vehicle batteries. The joint venture plans to invest $5 billion to build an EV battery cell plant in Bartow County, Georgia. Hyundai Motor Group and SK On will each hold a 50 percent stake in the joint venture. The new plant created by the two companies is expected to start manufacturing battery cells in the first half of 2026 with an annual production capacity of 35 GWh, enough to support the production of 300,000 EVs a year. The future Bartow County plant in northwest Georgia is strategically located near Hyundai Motor Group's existing and planned U.S. facilities. Hyundai Motor Group broke ground last year on the new Hyundai Motor Group Meta plant America in southeast Georgia to make future Hyundai, Genesis and Kia EVs. For more information visit our website HSAGP ENERGY LLC
Join us on the journey of two companies' massive electric vehicle project in Bartow County!
Job Duties & Responsibilities
Workplace Operations Specialist is responsible for coordinating and providing a range of administrative functions and workplace experience.
Workplace Operations Project Management and Implementation
Analyse budgeting, financial reporting, and billing processes
Implement all necessary policies & procedures related to office and corporate programs
Research vendors for office supplies, equipment, facility management, and outsourcing services
Coordinate repairs, renovation, layoff change activities, company events, and lead office space plans
General Office Administrative Management
Oversees Office Coordinator
Assign tasks, provide guidance, and evaluate performance as appropriate. Foster a collaborative and efficient work environment
Manage all administrative functions within the company and conduct/monitor following established procurement protocols.
Coordinate and organize company events, meeting, moving and conferences (e.g. moving office furniture, packing files, etc.)
Maintain supplies inventory by checking stock to determine inventory level of office supplies; anticipating needed supplies; placing and expediting order for supplies
Address employee inquires and concern about office general affairs matters
Vendor Management
Manage the relationship with office service vendors, evaluate their performance, and make recommendations as appropriate.
Other Task as necessary to meet the organization's objectives
Provide high quality work by ensuring accuracy and seeking to continuously improve our process and platforms by embracing new and better ways of doing things
Serves as backup to other administrative task and performs other duties as assigned
Qualifications
Bachelor's degree or equivalent practical experience
3+ years of relevant experience in manufacturing industries (preferred)
Excellent written and verbal communication skills for presenting findings and recommendations
Solid technical proficiency in MS Excel, PowerPoint, etc.
Organize, host, and/or participate in conference calls with the project team, often across multiple time zones
Knowledge of facilities management principles, including space planning, maintenance, and safety regulations
Effectively prioritize and execute task in high-pressure environment
Confident working independently, able to get to grips with new areas of work
Ability to balance with deadlines- based projects
Build cross- functional relationships within and outside the organization and collaborate to achieve organizational goals through good communication and informing sharing
Strong understanding of the need for discretion in handling sensitive information and the judgement to know what can/must be share and with whom, and what should not
A personal style that enables relationships of confidence and trust to build quickly with most stakeholders
Control Service Specialist
Specialist Job In Peachtree City, GA
Service Specialists are primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems. A secondary responsibility is to support project teams designing and implementing customer building automation projects.
Responsibilities:
Service and Support
Perform regular inspections, maintenance, and software updates of control systems
Identify and address system malfunctions or inefficiencies promptly
Implement system upgrades and enhancements to improve efficiency and performance
Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems
Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
Respond to incidents, outages, and service disruptions promptly
Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage
Act as a point of contact for escalated issues and complex customer inquiries
Collaborate with technical teams to resolve critical incidents quickly and efficiently
Develop incident response protocols and ensure they are followed
Instrumentation & Electrical Design
Create instrument lists by examining P&ID drawings
Compile submittal and procurement documentation for controls and instrument hardware
Provide technical support for panel fabrication technicians
Inspect completed control enclosures
System Design and Configuration
Participate in customer design review meetings
Assemble development system using project hardware and computers
Configure user interface and HMI screens
Configure DDC, PLC and/or DCS control algorithms-Draft system documentation from templates
Assist is customer demonstrations and acceptance testing
Configure networks to interface with equipment.
Onsite System Startup
Works in a supervised role and/or with a team at a customer site
Install project software and configuration onto site systems
Participate in point-to-point loop checks
Perform instrumentation and software calibration and tuning
Participate in functional tests of all systems
Troubleshoot installation discrepancies
Program field modifications as required
Assist with developing commissioning test plans and documentation updates/redlines
Assist with developing training documentation/presentation on operations and maintenance of system
Working Conditions
The role requires travel to different facilities for installation, maintenance, or troubleshooting.
May include working in shifts, including nights, weekends, and holidays to ensure 24/7 coverage.
Qualifications:
Proven track record as a Service Specialist and experience in service and support operations
Associate's degree in approved mechanical or electrical program, or proper background as determined by interview
Technical Experience (One or more of the following technologies)
Controls Experience: Tridium: Niagara N4
Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers
Johnson Controls: Facility Explorer or Metasys controllers
Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight
Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS
Other useful technologies include: Scripting languages (VBA, Python, etc.)
Knowledge of Kepware OPC server, ThinManager, VMware is preferred.
HVAC Experience Preferred:
Basic understanding of HVAC systems in large building automation systems.
Understanding of sequence of operations and P&IDs for HVAC and plant utilities.
Experience with functional testing, including the ability to create, maintain, and execute test plans.
Experience with specifying instrumentation and control valves for HVAC systems
Account Services Specialist
Specialist Job In Alpharetta, GA
Exciting Associate Account Services Coordinator opportunity with an established firm!
must be be able to work onsite as needed in the Alpharetta, GA office
Job Title: Associate Account Services Coordinator
Job Description:
• This position is responsible for providing clerical support to Sales Team as well as our external customers including brokers, consultants, union trusts, health partnerships and clients.
• Reviews and responds to member inquiries to determine coverage
• Answers basic questions from members or determines route of assistance
• Routes proposals to Account Executives; enters data into various databases and logs including ONYX Develops presentations proposals, benefit highlights, contact sheet creation, report generation
• Answer questions from brokers, groups, employees.
• Light Telephone support.
• Open enrollment determination reviews
Skills/Experience:
• High school diploma or GED Secretarial experience Insurance/dental experience preferred
• Detail oriented with problem-solving abilities
• Excellent phone skills and customer service skills knowledge and Application of English grammar including composition, editing and proofreading
• Ability to type 50 wpm Strong organization, time management and multi-tasking
Required Skills:
• Has worked in a role that requires high attention to detail
• Will determine if a member has coverage or not - a very cut and dry project
• Great proofreading skills
• Ability to interpret and respond to customer emails
• Great organization and communication skills
• Strong Microsoft Word, Excel, and PowerPoint skills
• Salesforce experience preferred
• Medical or Dental Benefits experience preferred.
Account Management Specialist
Specialist Job In Atlanta, GA
(Entry Level) The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any issues for the customer. Once the on-boarding of these customers has occurred, the Account Management Specialist will monitor and report order acceptance, order maintenance and accessorial management by the use of various Hub Group transportation management systems. The Account Management Specialist reports to the Manager, Account Management.
Essential Job Functions
Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions
Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges
Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems
Offer alternative transportation solutions as necessary by analyzing internal and external account metrics
Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
Communicate with shipper and consignee contacts regarding exception notification and problem resolution
Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools
Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner
Duties, responsibilities and activities may be assigned or changed from time to time
Minimum Qualifications
Bachelor's degree in business, logistics, supply chain, or management preferred
Experience in the transportation industry preferred
Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred
Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
Highly effective communication, both verbal and written
Attention to detail, organizational skills, and customer focused
Ability to work weekend rotation when scheduled
Monitoring Specialist
Specialist Job In Roswell, GA
Job Title: Monitoring Ops Lead
Duration: Contract
Key Responsibilities:
Cloud Infrastructure Management:
Manage, monitor, and optimize cloud infrastructure across platforms (e.g., AWS, Azure).
Ensure high availability, scalability, and cost-efficiency of cloud systems.
Oversee deployment and maintenance of applications and services in the cloud environment.
Monitoring Expertise:
Design and implement advanced monitoring, alerting, and observability solutions using Monitoring tools like (Datadog, Grafana, Prometheous).
Required Qualifications:
Technical Skills:
Bachelor's degree in computer science, IT, or a related field; a Master's degree is a plus.
8+ years of experience in cloud operations, with at least 3 years in a leadership role.
Strong expertise in monitoring tools like Datadog, Grafana, Prometheous including advanced configuration and monitoring setup.
Global Consumer Product Specialist
Specialist Job In Atlanta, GA
The Global Consumer Product Specialist is integral to providing clear communication to a variety of people within the organization. This position will be responsible for managing the operations across the various departments of the Global Product Strategy organization. The Specialist must be able to synthesize feedback and relay it appropriately. They will manage timelines, process, and projects, ensuring that the growth team has all information needed to do their jobs. Additionally, they will serve as the point person for cross-functional groups.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Manage projects from end-to-end by: defining project scope, developing detailed project plans and milestones, managing budgets, schedules, etc.
Serve as the point person with cross-functional groups
Communicate daily business/project issues, as well as the monitoring, tracking and reporting on project deliverables to ensure adherence to project plans
Capture feedback, recaps and manage timelines against revisions
Work with team lead on pulling purchase orders, gathering invoices, etc.
Produce timely and accurate status reporting to the team, cross team and management
Coordinate and communicate activity between designers, functional groups, client teams, and management
Participate in meetings at the operational and project level
Function as a liaison point to keep all parties aware of overall project impact in order to facilitate management decisions at the earliest possible time
Identify resources and/or schedule conflicts and changing of project scope
Other duties and responsibilities as assigned
QUALIFICATIONS & EXPERIENCE
1-3 years of experience in a project management function, preferably in a fact paced environment.
Advanced in Excel, Microsoft Word, and Powerpoint with a basic knowledge of Adobe Photoshop, Illustrator and InDesign required, and managing these files from an organizational standpoint.
Experience with project management processes, workflow and terminology
EDUCATION & SKILLS
Bachelor's degree or equivalent work experience
Skilled at building relationships, strong organizational skills, strong ability to multi-task, and outstanding communication skills
Skilled at planning, organizing, prioritizing and executing simultaneous projects and activities; proven ability to work well under pressure and adapt quickly to change
Ability to think creatively and flexibly
Ability to build trust with the team and work effectively, in a highly-collaborative team environment
A self-starter who instinctively and consistently creates personal and professional stretch goals and meets them
COMPUTER/TECHNICAL SKILLS
Must be proficient in Microsoft Office Suite -Word, Excel, Outlook and PowerPoint. Basic knowledge of Adobe Illustrator, Adobe In-Design, Adobe Photoshop, Adobe Acrobat requested.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is regularly required to talk or hear.
The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The team member is occasionally required to stand, walk, and taste or smell.
The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
In the Atlanta office Tuesday - Thursday and in office M-F during every third week of the month.
We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done!
Check out our website at ************* and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.
Drug Free Workplace M/F/D/V
Customer Service and Marketing Specialist
Specialist Job In Roswell, GA
About Us
Caldwell Tree Care specializes in comprehensive tree care services, including pruning, removal, fertilization, and pest management. We are committed to providing exceptional service to our clients while promoting healthy and beautiful landscapes. Our team of certified arborists and experienced technicians are dedicated to safety, quality, and customer satisfaction.
Job Summary
The Customer Service and Marketing Specialist plays a key role in enhancing customer satisfaction while supporting marketing initiatives. This individual will manage customer inquiries, resolve issues, and ensure a positive customer experience. Additionally, they will assist in executing marketing campaigns, managing social media, tracking data, and analyzing trends to strengthen brand awareness and drive sales. The role also involves maintaining and optimizing the CRM system to improve customer relationship management and marketing effectiveness.
Key Responsibilities
Customer Service
Provide exceptional customer support via phone, email, chat, and social media.
Handle and resolve customer inquiries, complaints, and service requests promptly and professionally.
Maintain detailed records of customer interactions and transactions.
Collaborate with internal teams to resolve complex customer issues and improve service quality.
Assist customers with product selection, order processing, and troubleshooting.
Monitor customer satisfaction and provide suggestions for improving the customer experience.
Serve as the primary contact for client inquiries, ensuring a professional and friendly approach.
Marketing & CRM Management
Maintain and optimize the CRM system to ensure accurate and up-to-date customer data.
Track customer interactions and marketing campaign performance within the CRM system.
Analyze CRM data to identify customer trends, preferences, and opportunities for targeted marketing.
Assist in executing digital, social media, and email marketing campaigns.
Monitor market trends, customer needs, and competitor activity to refine marketing strategies.
Support the planning and execution of events, promotions, and product launches.
Generate reports on customer behavior, campaign effectiveness, and key performance metrics.
Scheduling & Coordination
Schedule and coordinate tree care services to ensure timely and efficient job completion.
Communicate with field teams to relay job details and special instructions.
Monitor the progress of scheduled services and provide updates to clients.
Administrative Support
Assist in preparing quotes, invoices, and other client-related documents.
Maintain accurate and organized records of customer interactions and transactions.
Provide general administrative support to the office team as needed.
Problem Resolution
Address customer concerns and complaints promptly, escalating issues when necessary.
Work closely with the management team to improve customer satisfaction and resolve service-related challenges.
Qualifications
High school diploma or equivalent (additional education or certifications in customer service or administration is a plus).
2+ years of experience in customer service, administrative support, or a similar role, preferably in the service industry.
Strong verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software.
Excellent organizational skills and attention to detail.
Ability to multitask and thrive in a fast-paced environment.
Problem-solving abilities with a customer-first mindset.
Experience with CRM software (preferred).
Knowledge of or interest in arboriculture or landscaping is a plus but not required.
Operations Specialist
Specialist Job In Alpharetta, GA
Southern Reins Logistics, LLC is a full-service freight brokerage dedicated to delivering tailored freight solutions that meet our clients' unique needs. Specializing in custom logistics planning and strategic carrier matching, we ensure each shipment is handled with precision, transparency, and efficiency.
As an Operations Specialist, you will play a vital role in ensuring timely, cost-effective, and efficient operations, contributing to the overall growth of the company and the satisfaction of our clients. The ideal candidate will be responsible for negotiating competitive rates, booking shipments, and maintaining strong relationships with carrier partners.
Responsibilities:
Negotiate competitive rates and foster long-term relationships with carriers to support sales efforts and enhance carrier relationships.
Independently book and schedule shipments with carrier partners; track and trace all loads to ensure timely delivery.
Communicate with shippers and receivers to schedule pick-up and delivery appointments, ensuring smooth logistics operations.
Resolve any issues that arise with carriers, ensuring swift resolutions to maintain operational efficiency and client satisfaction.
Stay informed on market trends, shipping lanes, hot spots, and industry conditions to remain competitive within the logistics market.
Accurately enter data into the Transportation Management System (TMS), including load booking, rate confirmations, bill of ladings (BOL), accessorials, and shipment notes.
Post available loads and engage with carriers to ensure full coverage of shipments; use discretion to select the best options for booking.
Provide regular shipment updates to customers, maintaining clear and open communication to manage expectations.
Request and review proof of delivery from carriers before uploading into the TMS for accurate record-keeping.
Maintain a high level of office organization and efficiency, contributing to a productive and collaborative work environment.
What we look for:
Bachelor's degree strongly preferred, or equivalent experience.
1+ years of experience in the logistics industry is preferred.
Ability to speak, read, and write in English fluently. Proficiency in Spanish or another second language is a plus.
Exceptional customer service skills and ability to solve problems effectively.
Strong organizational and multitasking abilities.
Our Benefits:
Competitive base salary + commission and bonus incentives
Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
401(k) with Company Matching
Generous PTO + Company Paid Holidays
Casual dress code
Are you a highly-motivated individual who desires a rewarding career in the non-stop world of the freight brokerage industry? Do you want to work in an energetic culture with excellent career growth while learning from our industry-experienced team members? Then we invite you to apply!
Department Specialist - Contemporary Apparel
Specialist Job In Atlanta, GA
Essential Duties & Responsibilities:
Greet and acknowledge all customers, ensuring a positive shopping experience and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure return business.
Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling and trends.
Ability to balance multiple customers in a fast-paced environment.
Maintain a strong and active presence on the selling floor. Ensure presence on floor during peak sale hours of 11AM - 4PM, consistently driving business.
Educate stylists by conducting product knowledge meetings, emailing stylists pictures of new receipts, sharing updates on best sellers and trends.
Drive trunk show sales for assigned departments.
Assist with styling, fittings and presentations for in-store and off-site events.
Ability to work store events, varied hours/days, including nights, weekends and holidays as needed.
Assist stylists with pulling stock and locating merchandise.
Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stock room organization.
Provide Front Desk/POS backup and support as the needs of the business dictate.
Follow up and complete Slack requests in a timely manner.
Completion, accuracy and timeliness of markdowns, transfers & RTVs.
Ensure consistent company email communication and follow up.
Assist with recurring physical inventory, as requested.
Ensure the department is clean, neat and organized; adhere to merchandising and presentation standards.
Maintain professional and supportive relationship with fellow team members, providing backup sales and support as the needs of the business dictate.
Additional responsibilities may be added as the needs of the business evolve.
Qualifications:
3+ years previous retail experience in a luxury environment preferred.
Experience in working in a commissioned environment preferred.
Experience in building clientele.
Excellent organizational skills and ability to prioritize tasks.
Highly motivated and results driven.
Excellent communication skills.
Ability to direct and resolve customer service issues, etc.
Basic computer skills.
Maintain a fashionable and daily styled personal appearance.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers.
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal.
Use of hands and fingers to handle or feel.
Education:
High School education or equivalent.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Specialist, Pharmacovigilance
Specialist Job In Duluth, GA
Duration: 12 Months Contract (Possible Extension)
Please Note -
Hybrid; 3 days onsite in either St. Joseph, MO or Duluth, GA
This is 25-40 Hours work week role. (Depending upon the candidate interest)
Responsibilities:
Supports the complaint handling processes to ensure compliance with all competent authorities (including but not limited to FDA, USDA-APHIS, EMA, CFIA etc..) as described in the corporate and Clients' PV SOPs, FDA 21 CFR, USDA 9 CFR, and current European regulations.
Performs data quality review of adverse events for clients' products manufactured or sold in the US and/or global markets.
Assists with other regulatory duties as requested.
Skills:
Experience in veterinary medicine and/or Pharmacovigilance experience preferred
Education:
RVT or associate degree
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Name: Kanika Dureja
Email: *******************************
Internal Id: 25-34133
Intake Specialist
Specialist Job In Atlanta, GA
The Dennis Law Firm is seeking a highly professional and experienced Intake Specialist to join our dynamic team.
Ideal Candidate: The ideal candidate will have experience with File Vine software, exceptional communication, organizational, and computer skills, strong proficiency in Microsoft Office Suite, and the ability to work effectively within a team or independently. They should be detail-oriented, able to multitask, and thrive in a fast-paced environment.
Essential Duties and Responsibilities:
Generate conflict reports, client-matter openings, and edits.
Create client-matter numbers and produce conflict reports for the Centralized Conflicts Review Department.
Process conflict reports for all potential new hires.
Review client engagement letters.
Maintain firm databases by entering, updating, and retrieving data.
Create Excel spreadsheets for importing client-matter information and conflict parties.
Adhere to departmental policies and procedures.
Research and answer questions for internal clients.
Handle other job-related duties and special projects as assigned by the New Business Intake Manager or Managing Attorney and Founding Attorney.
Required Skills:
Excellent verbal and written communication skills.
Ability to interact across departmental divisions.
Strong analytical, organizational, interpersonal, and presentation skills.
Ability to multitask in a fast-paced environment, work under pressure, and balance multiple competing priorities.
Proficiency in Microsoft Office.
Ability to analyze complex problems and recommend or implement solutions.
Exercise considerable judgment and discretion in establishing and maintaining good working relationships with attorneys and staff.
Ability to learn quickly, be flexible, and think strategically.
Work well independently and in teams, share information, support colleagues, and encourage participation.
Enthusiastic, self-motivated, and effective under pressure.
Strong work ethic and keen attention to detail and accuracy.
Willingness to work overtime, if required.
Qualifications:
Law firm experience preferred.
Personal injury experience preferred.
The Dennis Law Firm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression, or marital status.
Join us at The Dennis Law Firm and contribute to our mission of seeking justice for our clients. Apply today!
Collection Support Specialist
Specialist Job In Alpharetta, GA
The Collections Support Specialist will be responsible for providing support to the Collections team by assisting in account reconciliation, processing perm placement fees, customer refunds, and invoice entry in customer portals. May also be asked to perform and oversee specific projects.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Portal billing & Account Reconciliation - 75%
• Manages the entry of invoices for multiple customer portals
• Account Reconciliation
Reporting and Internal Customer Service - 25%
• Creates Weekly AR and Commission Adjustment Reporting
• Responsible for deposit and perm placement billing
• Manages the response and distribution of team email correspondence
SECONDARY FUNCTIONS
• May work on special projects or other duties as assigned
• Participates in month-end closing and reconciliation activities as needed
• Communicates with Internal and External Customers
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
• High School Diploma or equivalent with 2-5 years of experience
• Bachelor's Degree
• College coursework in business and finance is strongly preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Working knowledge of document management systems
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Excellent communication skills - both oral and written
• Ability to build strong business relationships at all levels
• Strong interpersonal skills
• Strong attention to detail
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality
IP Patent Specialist (87521)
Specialist Job In Atlanta, GA
IP Patent Specialist (Emerging Technologies)
Atlanta, GA or Charlotte, NC
Our leading client is seeking an IP Patent Specialist with a robust background in computer science or electrical engineering to join their team in the rapidly evolving field of emerging technologies. This is an exciting opportunity for highly motivated individuals who are eager to learn, contribute to the intellectual property process, and play a pivotal role in protecting cutting-edge innovations.
Key Responsibilities:
Collaborate with attorneys and patent agents to identify inventions and assist in the preparation and prosecution of patent applications.
Engage in technical discussions with inventors to fully understand the innovations and technologies being developed.
Draft comprehensive and detailed patent applications, ensuring robust protection of inventions in the fields of data science, machine learning, artificial intelligence, wireless communications, and other emerging technologies.
Prepare reports and other supporting documentation for managing patent portfolios, ensuring proper documentation and adherence to deadlines.
Assist in conducting patent research, including prior art searches, and preparing responses to office actions issued by the USPTO.
Support the firm's attorneys and clients in various aspects of patent prosecution, strategy, and portfolio management.
Qualifications:
Bachelor's Degree or higher in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
Relevant technical experience in data science, machine learning, artificial intelligence, wireless communications, sensors, semiconductors, or other emerging technologies.
Strong technical acumen with the ability to quickly understand complex technologies and innovations.
Excellent writing and communication skills, with the ability to draft clear and precise patent applications and reports.
A demonstrated interest in intellectual property law and a strong desire to pursue a career in patent law.
BIM Specialist
Specialist Job In Atlanta, GA
Are you ready to take your BIM expertise to the next level?
At cove.tool, we are not just a company; we are a mission-driven team on the frontlines of decarbonizing the building industry. With $36.5 million raised from investors like Coatue (early backer of Apple, Tesla, and Rivian) and Robert Downey Jr. (aka Iron Man), we are transforming architecture, engineering, and construction through cutting-edge technology and data-driven workflows.
Role Overview
We are looking for a BIM Specialist/Digital Practice Researcher to bring expertise in Building Information Modeling (BIM) and computational design to our research and consulting team. As a key player in our firm, you will be responsible for developing, managing, and enhancing advanced BIM workflows that improve project delivery and collaboration. This role is perfect for someone who loves working at the intersection of technology and design, thrives in innovation, and enjoys mentoring others in BIM best practices. Your work will directly impact project efficiency, team performance, and client success.
Key Responsibilities
Digital Workflow Development
Create, optimize, and implement innovative BIM workflows for architectural and consulting projects.
Streamline coordination across disciplines using advanced computational tools.
Tool Creation & Customization
Develop custom scripts, plugins, and tools in Revit, Rhino/Grasshopper, Dynamo, and Python to simplify processes and enhance collaboration.
BIM Leadership
Serve as the BIM lead on projects, ensuring models meet the highest quality and compliance standards.
Oversee model management, coordination, and interoperability across teams.
Training & Mentorship
Train team members on BIM best practices, computational tools, and digital workflows.
Develop accessible training materials and internal guides to build capacity.
Standards Development
Establish and maintain firm-wide BIM standards, including modeling protocols, automation tools, and data visualization practices.
Collaboration with Leadership
Work closely with leadership to align BIM initiatives with company goals, improving efficiency and creativity in project delivery.
Interdisciplinary Coordination
Collaborate with architects, engineers, and consultants to ensure seamless workflows across all phases of projects.
Qualifications
Education & Licensure
Professional degree in Architecture, Engineering, or related field (Bachelor's or Master's).
Licensure or equivalent professional experience preferred.
Experience
+2 years in architectural design, consulting, or BIM management.
Advanced expertise in Revit and proficiency in BIM standards and workflows.
Preferred Qualifications
Experience with computational design tools (Rhino/Grasshopper, Dynamo) and scripting languages (Python, C#).
Technical Skills
Deep understanding of BIM standards and interoperability protocols.
Competence in tools such as Revit, Rhino, AutoCAD, SketchUp, and Adobe Creative Suite.
Soft Skills
Exceptional problem-solving and analytical abilities.
Strong communication skills to bridge technical concepts and workflows with non-technical team members.
Passion for collaboration and improving workflows.
Why Join Us?
Shape the future of BIM and digital workflows at a mission-driven company.
Work with cutting-edge tools and technologies at the intersection of architecture, innovation, and technology.
Enjoy a supportive and collaborative work environment with ample opportunities for professional growth.
What's In It for You
Unlimited PTO
100% Employer Paid Health insurance
Vision and Dental benefits
Employer-paid public transit pass and biking stipend
Competitive Pay
Work-Life Balance
Onsite Gym membership
Hybrid Work
Paid time off and holidays
Snacks, coffee, and team events
Cove.tool is proud to recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, color, national origin, gender, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, or disability.