Specialist Jobs in Connecticut

3+ years of Hospital (HB) claims follow up & denials resolution experience - Commercial, Managed Medicare & Government. EPIC system knowledge. Minimum years of experience : 2 years Able to investigate denied or rejected claims and take appropriate actions to resubmit. Able to submit reconsiderations and appeals. Knowledge of hospital claims adjudication & denials codes. Strong knowledge of medical terminology, Revenue codes, CPT/HCPCS codes, and insurance policies. Knowledge of payor under and over payments. Strong analytical & research skills. Knowledge of Microsoft 365 office suite software - especially Excel and Word. Ability to schedule and prioritize workflow. Ability to read and interpret complex instructions. Ability to work independently and manage multiple tasks efficiently. Ability to spot trends, able to prepare reports by collecting, analyzing, and summarizing information

Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required. Hybrid schedule, 4 days onsite. Pay: $19/hr Responsibilities: • Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs. • Maintain professionalism and courtesy in all interactions with customers and third parties. • Transfer calls and connect callers to the correct department or person. • Perform additional duties as required. Qualifications: • Bachelor's degree preferred, not required • Strong computer skills and technical proficiency. • High energy and self-motivation to take initiative and follow through. • Ability to collaborate effectively in a team setting. • Outstanding written and verbal communication skills. • Proven ability to manage stressful situations with patience and professionalism. • Capable of handling a high call volume while meeting time standards and maintaining a professional attitude. • Dedicated to ongoing improvement and learning in customer service techniques. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

My client is a fast-growing quantitative investment manager in New York, recognized as one of the top emerging firms in the space. They are seeking exceptional talent to join a dynamic team focused on solving complex challenges and uncovering new opportunities. With a collaborative culture and a relentless drive for innovation, they offer a unique environment for top minds to thrive. Job Title: Trade Operations Associate Job Description: The Team Trade Operations sits between Trading, Finance, and Engineering, supervising trading and allocations, monitoring the portfolios, and triaging time-sensitive issues. We concurrently evaluate and implement improvements and additions to processes and systems. The Role The role blends ownership of daily workflows with considerable latitude to enhance them. You will start by learning our systems and becoming a domain expert on all matters related to the T and T +1 trade workflow. If successful, you will execute critical projects as we scale our infrastructure. Daily Responsibilities • Monitor progression of live orders, and ensure accuracy of EMS/PMS throughout trading sessions. • Assess order impact on portfolio metrics/risk, and allocate orders among clearing brokers to optimize margin. Identify favorable offsets. • Reconcile trades, positions, PnL, commissions and stock borrow. Resolve systemic issues and non-routine breaks with counterparties. • Identify upcoming corporate actions and trading restrictions and their ramifications. • Conduct ad-hoc analysis, e.g., trading hours by security, broker algos, value of exchange seats, etc. • Assess and hedge portfolio FX exposure. • Understand, track and ensure timeliness of margin-related movements. Projects • Automate any and all of the above to the fullest extent possible without sacrificing efficacy and reliability. • Constantly vet and integrate new tooling. Contemporaneously appraise what we already use. • Shape how we ingest, store, and interface with data. • Onboard new brokers and securities, and contribute to the launch of new strategies. Experience and Skills • Bachelors in CS, Econ, or Math from a top-tier school. • Proficient in Python. Bash, Git, and VBA experience preferred. • 1-3 years of relevant experience at a systematic/quant shop preferred. Intangibles • Extremely reliable and responsible. • Comfortable working under pressure. • Excellent written and verbal communicator. Receptive to direct feedback. • Eager to learn and contribute meaningfully. • Passionate about engineering and automation

This role is focused on troubleshooting and supporting laboratory instrumentation, NOT IT/software support. About the Company: Milestone's innovative solutions have been developed for laboratories around the world performing sample preparation, with the aim of helping them, by offering an integrated solution able to render their activity easier, faster and safer. With over 50 patents and 20,000 systems globally we are a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation. About the Role We are seeking an experienced service engineer to provide in-house technical and application support for our laboratory instrumentation, including microwave digestion products, mercury analyzers, and clean chemistry solutions. This position requires strong troubleshooting abilities and a customer-focused approach to resolve client issues efficiently. This role is ideal for experienced Field Service Engineers looking to transition into an in-house position, where they can apply their expertise in analytical instrumentation troubleshooting, customer support, and service coordination while working from our Shelton, CT headquarters. You will work closely with our Service Manager to ensure timely and effective resolution of client issues while contributing to process improvements and documentation. Responsibilities: Client Support: Utilize your field expertise to provide remote technical support via phone and email, assisting clients and field technicians with troubleshooting and issue resolution. Coordinate with the Service Manager and Milestone partners to resolve escalated issues. Dispatch: Create and dispatch all reactive work orders as necessary, provide quotations for non-contract work orders, and ensure timely service and client communication by field team. Documentation: Adhere to standard operating procedures (SOP) for issue escalation, maintain detailed records of service interactions, and update documentation in SharePoint. Develop and maintain service manuals, SOPs, and troubleshooting guides to assist field service teams and clients. General Support: Serve as backup support for the Service Coordinator and Service Manager, assisting with work order dispatching, instrument registration, and part order processing Requirements: Education: a Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field; OR a Bachelor's degree in Chemistry or a related field. Technical Background: 3-5 years of experience in field service, technical support, or electromechanical troubleshooting and repair for analytical instrumentation. Ability to read electrical schematics and perform multimeter measurements. Familiarity with software and computer architecture. Customer Service Skills: Experience in a client or customer-facing role. Ability to present technical information in a clear, concise manner. Exceptional written and verbal communication and interpersonal skills, attention to detail, and record-keeping skills. Time Management: Ability to prioritize and manage multiple responsibilities in a fast-paced environment. Technology Proficiency: Proficient in MS Office; experience with Salesforce, ServiceMax, or similar platforms is preferred. Preferred Requirements Previous experience as a Field Service Engineer for analytical instrumentation highest priority. Experience in a contract laboratory environment as an end-user of analytical instrumentation, especially in sample preparation, analysis, or related laboratory processes. Knowledge of microwave technology or similar instrumentation. Benefits Milestone will offer you: Comprehensive benefit package (medical, dental, vision) We will cover 70% of your medical premium and 60% of any spouse/dependents We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you You can contribute to the 401k after 90 days of service We will contribute 3% of your salary after 1 year of service We will support ongoing training and development of your skills

NorthCoast Asset Management, a Division of Kovitz Investment Group, is looking for a Billing Operations Specialist to join our team in their Greenwich, CT office. Based in our Greenwich, CT office, the Billing Operations Specialist is responsible for NCAM operational billing and financial reporting functions. This role will report directly to the Senior Vice President of Business and Operations risk and work closely with the operations team. Primary responsibilities include running quarterly client billing, running monthly close process and the management of all accounting activities. The scope of financial reporting activities includes but will not be limited to, accounts receivable, accounts payable, corporate account reconciliations, employee expense reimbursements, etc. The role is also responsible for delivering timely reporting packages to the firm's parent company, responding to all requests and inquiries, and supporting reporting requirements and deadlines while complying with GAAP, Sarbanes-Oxley, and other regulatory requirements. The ideal candidate is an organized, detail-oriented person with command of all responsibilities required of a midsize organization's accounting function. A hands-on approach to management and desire to work in a growth-oriented environment is crucial to this role's success. This individual must be capable of managing the financial implications of change and ambiguity and have an ability to communicate effectively with people at all levels of the organization. PRIMARY RESPONSIBILITIES Receivables: Run quarterly client billing process (electronic and paper) for private clients and platforms, sending invoices. Manage and report on collections, late payments and rebates. Manage client checks: send to headquarters, confirm by email, and document amount. Client billing and fee cross checks across different custodians Payables: Send vendor invoices to headquarters for payment. Manage referral fees paid to custodians, and document amount. Assist in the quarterly sales commission process. Oversee quarterly month-end close process and all related activities. Approves employee expense reports (Concur), and corporate card expenses (Amex) Reporting and Audits Manage reporting to firm leadership and parent company. AUM Scorecard, clarity monthly revenue (profit sheet), Envestnet, etc. Fidelity statement Manage internal control infrastructure to ensure compliance with Sarbanes-Oxley (includes monitoring the operational effectiveness of existing internal controls as well as designing and implementing new internal controls when needed) Manage relationship with parent company finance department, internal audit function, external auditors, insurance brokers, handle all billing audit requests. Ensure conformance with and adherence to all regulatory guidance and internal policies and procedures. PREFFERED SKILLS AND EXPERIENCE: A positive attitude and high energy level Proactive communication and follow-up. Bachelor's degree in accounting or finance experience, preferably in audit, corporate accounting or financial reporting. Excellent verbal and written communication skills Mastery of Microsoft Excel Impeccable attention to detail Experience in financial services industry a plus ADDITIONAL ROLE INFORMATION • Job Type: Full-Time • Compensation Structure: Base Salary + Bonus • Reports to: Senior Vice President, Business & Operations Risk • Location: Greenwich, CT • Monday to Friday in office 8am to 5pm

The Customer Care Associate (CCA) is responsible for delivering exceptional customer experiences by addressing inquiries, resolving issues, and ensuring customer satisfaction. As the frontline representative of the organization, the CCA provides accurate information, demonstrates professionalism, and fosters customer loyalty through effective communication and problem-solving. This role requires strong interpersonal skills, a customer-centric approach, and a commitment to continuous improvement. Deliver high-quality service aligned with company goals to enhance customer satisfaction and loyalty. Identify trends and share feedback to improve service delivery and processes. Build strong relationships with customers by understanding their needs and delivering tailored solutions. Collaborate with Team Leaders and peers to resolve complex issues and enhance the customer experience. Adhere to established workflows, scripts, and guidelines to ensure compliance and service consistency. Maintain accurate and detailed records of customer interactions in CRM systems. Consistently meet or exceed key performance indicators (KPIs), including response time, resolution time, and customer satisfaction. Required Skills & Qualifications: Familiarity with customer service principles, including active listening and empathy. Knowledge of CRM tools and help desk software for managing customer interactions. Understanding of company products, services, and policies to provide accurate information. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Basic troubleshooting and problem-solving skills. Preferred Qualifications: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Proven ability to handle customer inquiries professionally and resolve issues effectively. Experience working with CRM systems or other customer support platforms. Demonstrated ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism.

Key Responsibilities: Bid & Proposal Management: Analyze RFPs, RFQs, and ITTs to determine bid requirements and feasibility. Develop, organize, and submit comprehensive and compliant bid responses. Coordinate with internal teams (sales, engineering, procurement) to gather necessary documentation and technical details. Ensure all proposals align with company objectives and client specifications. Cost Estimation & Pricing: Work with vendors and internal teams to develop competitive pricing models. Analyze cost breakdowns and prepare financial proposals. Ensure pricing strategies align with market conditions and profitability goals. Technical & Content Development: Collaborate with engineers to create detailed technical documentation and schematics. Write and edit proposal content, ensuring clarity and professionalism. Customize bid responses to highlight the company's unique value proposition. Stakeholder Coordination: Liaise with project managers, sales teams, and executives to ensure alignment on bid strategies. Maintain relationships with key suppliers and manufacturers for pricing and technical support. Conduct internal bid review meetings and manage proposal timelines. Compliance & Quality Control: Ensure all bids comply with regulatory, contractual, and legal requirements. Maintain a bid library of templates, case studies, and past submissions for efficiency. Continuously improve bid processes and documentation quality. Qualifications & Skills: Bachelor's degree in Business, Engineering, AV Technology, or a related field (preferred but not required). 3+ years of experience in bid management, proposals, or sales within the AV or technology sector. Strong understanding of audiovisual systems, integration, and industry standards. Excellent writing, editing, and communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and proposal management tools. Ability to manage multiple projects under tight deadlines with attention to detail. Strong analytical and problem-solving skills. Experience with CRM and bid management software is a plus.

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join one of our quickly growing portfolio companies, Consumer - Covr Financial Technologies as a Regional Insurance Consultant/Life Insurance Agent! HYBRID | Hartford, CT (4-days in office/ 1-day WFH) About Covr Financial Technologies Covr Technologies is a well-funded, venture capital-backed company with a market leading insurance-as-a-services platform (InsurTech). There are over 25,000 financial advisors using our platform and over 30,000 insurance applications completed on our platform since 2016. Our platform has processed close to $5 billion in claim benefits for end-consumers. Covr's platform provides a simpler way for people to protect what matters most and a better consumer experience. We have streamlined the insurance application and underwriting process from days to minutes using A.I. technology. We offer our customers both digital and Agent-guided journeys with a choice of the top-rated insurance carriers. Our agents are able to sell multiple products, including Term, Permanent, Final Expense, Supplemental Insurance and more. Covr has a dynamic and transparent work environment where we create opportunities for our employees to grow. We embrace a flexible work environment that encourages high productivity and job satisfaction. We have strong core values: Client First, Collaboration, Diversity, Innovation, and Fun! Regional Insurance Consultant | Job Description This role is a perfect opportunity for someone that is wanting to get off the road and work virtually out of our Hartford, CT office location. This role is responsible for providing exceptional service to financial advisors and serves as a hybrid role between both an External Wholesaler and Internal Wholesaler position. This role is responsible for managing and building insurance sales within a territory of financial advisors. Advisors are from various types of firms; including broker-dealers, banks, advisory firms and other financial institutions. Expected to be highly driven, courteous, responsive, and professional in helping advisors with identifying opportunities for life, long-term care, and disability insurance. Provide virtual point-of-sales assistance. Be well versed in core sales concepts, underwriting, product specifications, and general Covr processes as it relates to all types of life insurance. This individual will be a member of Covr's team which includes an internal partners, assigned Case Manager, as well as access to Covr's Director of Underwriting, Director of Long-Term Care and Advanced Planning Team. Advises financial advisors on sales concepts, insurance products, and underwriting. Responsible for developing business plans that achieve and exceed sales targets for assigned territory. Builds and maintains strong relationships with Financial Advisors in order to achieve sales targets. Partners closely with account management in order to advance sales within region. Continuously analyzes data within ones territory to assess market changes or trends, personnel changes or relationship needs, and revises business plan (visits, trainings, etc) accordingly. Serves as the initial contact for problem resolution. Researches and/or elevates issues to solve problems. Leverages the Company's expertise by working effectively with areas such as Product Management, Advanced Sales, etc. Guides financial advisors on the use of the Covr digital insurance platform. Provides insurance quotes and case design to financial advisors and their clients for life insurance, disability income and asset based long term care Well versed in core life and long-term care insurance strategies and familiar with the solutions available in the marketplace from various insurance carriers Comfortable with SalesForce or other CRM as a tool to help run an efficient practice Performs other projects and tasks as assigned. Preferred Education and Experience Bachelor's degree or equivalent work-related experience Experience with field underwriting, and product niches Familiarity in life insurance, long term care, disability income, and case design Life and health insurance licensed with a minimum of 5+ years of life insurance sales experience Minimum Series 6 and 63 required Knowledge and Skills Knowledge of numerous carriers and different product lines a required Persistent marketer with proven track record of high performance/activity Demonstrated ability to accomplish multiple tasks simultaneously in a fast-paced environment Excellent attention to detail and ability to multi-task without losing focus Excellent verbal communication skills with ability to build phone-based relationship Familiar with general concepts of the financial planning and life insurance industries Strong organizational and time management skills Ability to work independently and exercise good judgment with professional and technical fortitude Strong work ethic and high level of personal integrity and accountability Benefits Package Competitive salary with commission structure Paid Time Off (PTO): 3 weeks to start, increasing with years of service Paid holiday's - 11 days Medical, Dental and Vision - 80% of monthly premium paid by Covr for all full-time employees Adult and child orthodontia Health Savings Account (HSA) with quarterly company contributions Short-Term and Long-Term Disability NEW - Pet insurance for cats and dogs! 401(k) with company match Company paid Life and AD&D insurance for all full-time employees. Supplemental Life and AD&D insurance up to 5x's salary for employee Supplemental Life and AD& D plans offered for spouse and dependents Flexible Spending Accounts (FSAs): medical, dependent, parking and transit Covr is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities. Please note that we do not provide immigration sponsorship for this position

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. Schneider Electric is looking to hire a Quotation Specialist for Power Systems at our North Haven, CT location! Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice. Job Duties: Respond to requests for pricing from field sales organization and customers Prepare proposals and bills of material (BOM). Provide technical, product and sales information for complex low voltage PCS products and basic medium voltage PCS products with the objective of converting customer inquiries into orders Review and evaluate customer plans and specifications to determine applicable product offering/conformance Prepare proposals for basic low voltage PCS products and services Provide technical support to field sales for assigned inquiries Provide AutoCAD drawings for assigned projects Participate in negotiations for assigned projects Attend order review meetings for assigned projects that have been converted to new orders Assist Application Engineering team members with technical proposals Provide value engineering alternatives for assigned projects Required Skills: BSEE strongly preferred and 3+ years of professional experience Knowledge of basic electricity and electrical power applications Knowledge of Low and Medium Voltage Switchgear Understanding of Low Voltage Circuit Breakers Ability to work well with other disciplines including design engineering, project management and field sales AutoCAD and Microsoft Word, Excel, PowerPoint Good written and spoken communications skills Good attention to detail with the ability to multitask Good Presentation skills Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Daily Responsibilities/Job Description: We are looking for a highly motivated candidate for the role of Research Specialist to join our Cell Services team at a major pharmaceutical customer location. A successful candidate will be responsible for performing standardized, protocol-driven lab-based work (i.e.; maintaining mammalian cell lines, protein isolation, stocking reagents and supplies, etc.). They must be able to meet deadlines and generate accurate, reproducible work and reports. Must work well independently and as a team member, proactively bringing concerns to managerial staff. Must have good judgment and be a self-starter and self-directed worker. Must be able to keep information confidential. Responsibilities: Provide high quality laboratory support to the Cell Services team. Grow, maintain, and cryopreserve contamination-free mammalian cells (suspension & adherent). Preparation of cell pellets for histological processing. Provide daily, vials of tested, frozen cell lines to scientists. Isolate and cryopreserve primary PBMCs and further cell subsets from both whole blood and leukopaks. Isolate a variety of cell types from fresh blood daily in a timely manner. Isolate serum from whole blood. Maintain sterile technique while culturing isolated primary cells. Perform established flow cytometry QC protocols on a routine basis and analyze results. Generate and analyze data with the highest Data Integrity standards to include identifying and reporting unusual results/outcomes. Operate and maintain laboratory instrumentation including Mycoplasma onsite testing & clean-up as warranted. Continue technological improvements to increase productivity and cost-efficiency. Develop organization skills, presentation skills and attention to detail. Interact with senior staff members as necessary. Ensure compliance with all R&D data integrity practices, ethics codes, standards and training, and safety training and practice May be requested to provide on-call service (primary and secondary) for specific research units in the lab areas. Tasks include but are not limited to transfer of contents from failing fridges and incubators to designated back up units, photograph original items, properly document failure, provide a work order of failing unit to facilities team and inform respective end-users about the transfer via email based on the SOP instructions Qualifications/years of experience: Bachelor of Science degree and a minimum 6 months of technical expertise in cell culture, general lab instrumentation, cell-based assays required. OR Associates degree and a minimum of 2 years of technical expertise in cell culture, general lab instrumentation, cell-based assays Must Haves: Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. Job pace may be fast and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools, or controls, which will require regularly bending, squatting, stretching, and reaching in order to perform in a service function. Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, hazardous chemicals. Additional Requirements: Previous experience in biotech and/or pharmaceutical drug discovery. Prior experience isolating primary cells preferred (Stemcell Technologies/Miltenyi)

We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply! Responsibilities: Handling client problems through directly finding a resolution or by referring to the proper individual or department Supporting the sales team in preparing required documents to conclude sales Providing exceptional support and service around all digital products to customers Requirements: Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role Must be coming from a banking background. Strong understanding of banking products, services, and operations. Excellent customer service and interpersonal skills. For more information please email Megan at *****************************

The Science Team at Russell Tobin & Associates is supporting a top pharmaceutical organization that has an opening for a "Research Specialist - Cell Services" in New Heaven, CT! Key Responsibilities: Cell Culture & Maintenance: Grow, maintain, and cryopreserve contamination-free mammalian cells (suspension & adherent). Cell & Blood Processing: Isolate and cryopreserve PBMCs and cell subsets from whole blood and leukopaks. Isolate serum from whole blood and prepare cell pellets for histological processing. Reagent & Supply Management: Stock reagents, maintain lab supplies, and support general lab upkeep. Quality Control & Analysis: Perform routine flow cytometry QC protocols, analyze results, and ensure the highest standards of data integrity. Instrumentation Management: Operate and maintain lab equipment, including Mycoplasma testing and clean-up as needed. Collaboration & Reporting: Work independently and collaboratively, proactively addressing concerns with management and generating accurate reports. Compliance & Confidentiality: Follow all lab protocols, maintain sterile techniques, and uphold strict confidentiality standards. Qualifications: Bachelor of Science degree with a minimum of 6 months of hands-on experience in cell culture, general lab instrumentation, and cell-based assays. OR Associate's degree with a minimum of 2 years of technical expertise in cell culture, general lab instrumentation, and cell-based assays. Additional Details: 100% onsite position Monday-Friday 7am-4pm Contract to hire Pay rate approved up to $30/hr depending on experience Must be authorized to work in the United States. APPLY NOW! About Us Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

TOMZ Corporation, a leader in manufacturing of devices and components for major medical device companies, is looking for a Metrology Specialist to join our organization. TOMZ offers competitive compensation and excellent benefits, including 401k, health/dental, vision and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA Medical Device Manufacturer and is certified to ISO 13485. SUMMARY OF POSITION: This position will be responsible for the activities associated with developing advanced metrology methods in a medical device manufacturing environment. This includes but is not limited to assessing process risk and implementing appropriate control mechanisms, corrective / preventative action, and creating and refining test methods ESSENTIAL FUNCTIONS: Must be knowledgeable of, and adhere to, the TOMZ Quality Management System. Operates and programs advanced measurement equipment including Vision Systems, CMMs, PLCs, Optical Sensors, Contracers and Laser Measurement Systems. Acts as the Subject Matter Expert in GD&T Uses expertise in bench layouts to resolve complex measurement challenges. Collaborates and defines Test Method. Expertise of precision measuring instruments and their application, including but not limited to, Electronic height gages, calipers, micrometers, depth gages, indicators, and plug and thread Go/No Go gages. Execution and evaluation of Test Method Validations. Support the creation of production visual standards and standardized acceptance criteria for TOMZ's manufacturing processes. Design, Model and Build inspection work holding fixtures. Additional requirements as outlined in full job description. QUALIFICATIONS: Education/Experience Technical training in GD&T and measurement programing system. Minimum of 0-4 years' experience in a regulated manufacturing environment. Minimum of 3 years of manufacturing quality experience including advanced metrology experience including CMM and/or Vision System programming. Qualifications Ability to travel up to 5%. Demonstrated self-starter with ability to work in a fast-paced environment. Competency with Microsoft Office (i.e. Outlook, Word, Excel, and PowerPoint) Strong verbal and written English language communication skills. Basic understanding of statistical techniques and sampling strategies Preferred skills ASQ-CQT, CQE or CRE preferred. Certifications in DMIS programming preferred Class I, II and/or III Medical Device manufacturing experience. Regulated manufacturing industry experience (e.g. Aerospace, Defense, Pharmaceutical, etc.) Knowledge and experience with external standards: ISO 900/9001, ISO 13485, and 21CFR 820, EU MDR, especially pertaining to product development, design controls, good manufacturing practices, supplier qualification, auditing, quality control (GD&T, Nonconforming Materials, MRB), Corrective and Preventive Actions, and customer complaints). TOMZ is an Equal Opportunity Employer

Logistics Associate III 12 Months Ridgefield CT 06877 Description:Duties: In coordination with CDMOs (contract development and manufacturing organizations), arrange shipments of development samples and clinical trial supplies between CDMO and sites, worldwide. Lead and manage relationships with logistics service providers. Ensure compliance with best practices and SOPs for compliance with import/export requirements. Take ownership of shipment dispatch, tracking and delivery, and provide updates to internal and external stakeholders; intervene as needed to address transport delays (e.g., customs clearance) and communicate in a timely fashion. Maintain department logistics sharepoint folder, including archival of shipping documentation (customs invoices, packing lists, end use letters, temperature logger data, etc.) for each shipment. Identify areas of improvement and suggest best practices. Track and report on key performance indicators of logistics and service providers. Raise continuous improvement ideas to support a robust, transparent, and secure logistics network. Skills: Experience in regulated industries, preferably (bio)pharmaceutical. Minimum 8 years work experience in Logistics, Transportation, Import/Export, cold-chain other Supply Chain function. Experience managing logistics activities in high-performing global teams. Strong collaboration and influencing skills, with demonstrated ability to problem solve and drive positive change. A bias toward urgency in problem-solving to support a best-in-class pharmaceutical development organization. Dynamic, pragmatic, and passionate with excellent interpersonal and communication skills. Education: Bachelor's or Master's degree in supply chain, logistics, business, or other relevant discipline preferred.

Are you a highly skilled Estate Settlement Paralegal with deep expertise in taxes and estate settlement? We're looking for a dedicated professional to join our team and help guide clients through the complexities of estate planning and administration. This is on site for a well established law firm in Hartford CT. What's in it for you? Competitive salary and benefits 80-100K depending on experience plus a generous 401K Match Collaborative and supportive work environment onsite with work flexibility A team that values collaboration, work-life balance, and mutual respect What will you be doing? Estate Settlement: asset valuation, collection, and transfer, debt and liability payments, asset distribution, trust funding, etc. Tax Compliance: federal and state estate or inheritance tax returns Estate Tax Planning: estate tax planning documents, estate tax projections Probate Accounting: collaborating with internal teams' external counsel to submit to the Probate Court Gift Tax Support: reviewing and processing complex returns Handle all aspects of probate and trust administration What Qualifications must I have? 3+ years of experience in Trust and Estate department In-depth knowledge of federal and state estate, gift, and income tax laws Strong understanding of estate planning documents, including wills, trusts, and powers of attorney Experience working with probate courts, tax professionals, and financial institutions Excellent communication, organizational, and multitasking skills Paralegal certification and/or degree preferred but not require experience is just as valued, with a specialization in estate planning or taxation a plus All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

div class="company-overview"p id="is Pasted"strong About Us:/strong/pp Phoenix Acquisitions is a proud Authorized Dealer for Frontier Internet, specializing in delivering reliable, high-speed connectivity solutions. Our team strives to create meaningful customer relationships and drive impactful sales in a dynamic, collaborative environment. Join us in bringing cutting-edge internet services to homes and businesses while advancing your career!/ppstrong Job Overview:/strong/pp As a Client Relationship Specialist - Internet Sales, you'll be the face of Phoenix Acquisitions, connecting with clients to provide customized Internet solutions. Your role is to build trust, educate customers about our offerings, and drive sales through excellent service and strategic communication. /ppstrong Key Responsibilities:/strong/pul style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"li Engage with clients to understand their internet needs and recommend tailored solutions. /lili Build and maintain strong client relationships through exceptional customer service. /lili Collaborate with the sales team to achieve individual and team goals. /lili Stay updated on Frontier Internet products and industry trends. /lili Handle client inquiries and resolve issues promptly and professionally. /lili Utilize CRM systems to track interactions, sales, and follow-ups. /li/ulpstrong What We're Looking For:/strong/pul style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"li Strong interpersonal and communication skills. /liliA proven ability to build and maintain client relationships. /lili Sales experience (preferred but not required-training provided). /liliA self-starter with a goal-oriented mindset. /lili Adaptability in a fast-paced, team-driven environment. /lili Basic computer skills and familiarity with CRM tools. /li/ulpstrong Why Join Phoenix Acquisitions?/strong/pul style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"li Competitive compensation package with performance-based incentives. /lili Opportunities for career advancement and professional growth. /liliA supportive and energetic team culture. /lili Training and resources to help you succeed. /lili Be part of a mission-driven company that makes a real impact on people's lives. /li/ulp How to Apply:/pp Interested candidates are encouraged to apply by sending their resumes. /ppem Phoenix Acquisitions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /em/pp Ready to take the next step in your career? Join Phoenix Acquisitions and help shape the future of connectivity!/p/div

Full-time Description At Scranton Financial Group, we are committed to helping advisors propel their own practice to the next level. With over 30 years' experience in the financial services industry, David J. Scranton, owner of Scranton Financial Group, and his team of professionals share their expertise and experience to bridge that gap between prospects and clients Summary: In this outbound calling-focused role, the New Business Development Specialist will set a high volume of discovery meetings with financial advisors by reaching out to leads through persistent and effective calling campaigns. Responsibilities - Hit 250+ weekly touchpoints via email, calls and meetings to generate interest - Adhere to lead follow up cadences using Kixie, Salesforce, HubSpot and LinkedIn - Continually optimize pitches and call scripts - Track pipeline activity and metrics towards monthly and weekly KPIs Requirements Education and Experience - Bachelor's Degree or equivalent - 2+ years of outbound sales experience - 3 - 5 years Assistant Branch Manager a plus - Financial services experience a plus - Existing knowledge of key sales technologies - Series 65 and/or Life Insurance Licensed candidates preferred - Financial Advisor recruiting experience - Financial services sales experience - Experience as a Financial Advisor - Developing and converting B2B leads Scranton Financial Group is an E-Verify employer. Scranton Financial Group is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Call Center Customer Service Representative Department: Operations Job Status: Full-Time FLSA Status: Non-Exempt Grade: 7 Reports to: Call Center Manager Amount of Travel Required: No Travel Required Positions Supervised: N/A Perform a wide variety of customer service duties and inquires via telephone, to assist customers with account information, problem resolution, research and product/service recommendations. Provide prompt and professional service to new and existing customers. Maintain and enhance customer relationships. ESSENTIAL FUNCTIONS * Meet or exceed established customer service standards. * Ensure an exemplary level of quality customer service in a positive welcoming manner and represent the Voice of Westfield Bank via telephone/email. * Properly identify callers using the established telephone Customer Identification Procedures to include out of band questions. * Maintain and utilize professional verbal and written communication skills. * Assist callers, as their primary contact, with account inquiries, product inquiries, problem resolution and respond to general banking questions. * Respond to all email correspondence to customer service by internet email and/or forward to appropriate Westfield Bank employee. * Performs account and person maintenance in the core operating system. * Authorized to rebate service fees associated with deposit accounts. * Assist customers with placing check orders. * Process online banking applications submitted by the branches for non US citizens. * Provide support for all Online Banking Services including, but not limited to, Bill Payment, Zelle, and e-Statements. * Perform online banking maintenance to include password resets, lock/unlock user profile, adding and removing accounts, and placing Bill Pay stop payments. * Report issues related to online banking and mobile app outages by opening a ticket with the service provider and notifying the Operations Management group. * Perform card agreement maintenance to include temporary limit increases, place travel notes, close compromised or lost cards, reorder cards, adding and removing accounts, originating ATM/Debit Card Error Resolution dispute forms, activate cards, establish or reset card PIN, and update fraud cases on behalf of customers. * Place service calls for ATMs, as needed. * Place stop payments on check and ACH items. * Perform password resets and unlocks for Network and Core processing system users. * Maintain working knowledge of all Bank products and services, deposit/consumer loan rates including the Banks fee schedule. * Participate in department meetings, training and coaching sessions. * Meet or exceed all referral goals. * Must adhere to all bank and regulatory policies and procedures specific to position to minimize Bank losses and assure customer privacy. * Must complete BSA, AML, and other Regulatory and Continued Education and Call Center Customer Service Training as assigned. * Performs additional responsibilities as requested. POSITION QUALIFICATIONS Competencies * Customer Relations 20% * Job Knowledge 20% * Accountability 15% * Communication 15% * Teamwork 15% * Problem Solving 15% EDUCATION/EXPERIENCE/SKILLS * High School Diploma or G.E.D. required. * At least one year of banking experience required. * Exceptional customer service skills (verbal and written). * Interpersonal skills and telephone etiquette. * Strong decision and resolution making skills. * Ability to cross sell products. * Knowledge and use of computers required. PHYSICAL DEMANDS Physical Demands Stand: O (Occasionally) Walk: O (Occasionally) Sit: C (Constantly) Handling / Fingering: F (Frequently) Reach Outward N: (Not Applicable) Reach Above Shoulder: N (Not Applicable) Climb: N (Not Applicable) Crawl: N (Not Applicable) Squat or Kneel: N (Not Applicable) Bend: N (Not Applicable) Lift/Carry 10 lbs or less: N (Not Applicable) 11-20 lbs: N (Not Applicable) 21-50 lbs: N (Not Applicable) 51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable) Push/Pull 12 lbs or less: N (Not Applicable) 13-25 lbs: N (Not Applicable) 26-40 lbs: N (Not Applicable) 41-100 lbs: N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements None Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Job Details BHMG Valley Street - Bristol, CT Full Time High School 1st Shift (Days) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Performs a variety of computer entry and clerical tasks to schedule and register patients for procedures to be performed at designated hospital and affiliated service areas. Explains and reinforces pertinent hospital policies and procedure instructions to customers. Compiles, organizes and summarizes patient information for reports and distributes those reports to all appropriate departments. Problem solves issues that arise pertaining to the scheduling and registration processes. Acts as a resource for information regarding the scheduling process. Essential Job Functions and Responsibilities: Schedules Procedures. Processes calls in a timely fashion. Maintains a pleasant tone of voice and professional and courteous demeanor. Accurately and efficiently schedules procedures for all designated hospital affiliated services. Accurately evaluates the given diagnosis/clinical history for appropriateness as it relates to the procedure being booked. Effectively utilizes the current computer scheduling software to the full extend of its capabilities within the confines of specified security clearance. Follows all established regulations and practices concerning the scheduling of procedures within each designated service area. Independently resolves patient or scheduling issues by conferring with department heads or staff from all designated hospital affiliated service areas. Refers the more complicated issues to immediate supervisor. Must be willing to float to other departments as needed. Maintains required documentation. Regularly reviews patient records and corrects as necessary to ensure current, accurate and complete information. Appropriately documents scheduled procedures, cancellations and “no show” appointments. Processes and communicates a variety of pre-registration and admission information to the designated hospital affiliated service areas. Updates and maintains all required records, reports, statistics, paperwork and related materials. Assists with data collection, statistical summaries or special studies upon request using information from computers or other sources. Performs related duties. Responds to customer's questions or concerns, referring to appropriate resources as necessary. Maintains a clean and orderly work area, including office equipment. Reports defective equipment promptly to supervisor. Serves as preceptor for new employees and assists Education Department with orientation as directed. Maintains responsibility for professional growth and development. Regularly evaluates areas of strength and weakness. Seeks opportunities for own professional growth and development. Shows progress towards achievement of professional/educational growth. Attends mandatory and non-mandatory inservice education. Keeps abreast of changes in areas of expertise (i.e. insurance updates). Qualifications Educational / Minimum Requirements: High School Diploma; Associate's Degree preferred. State/Federal Mandated Licensure or Certification Requirements: None. Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Superior telephone and customer service skills. Excellent organizational skills. Problem solving abilities. Typing skills at a minimum of 30 wpm. Solid working knowledge of medical terminology. Physical Requirements: Prolonged sitting. Prolonged hand/eye use while performing data entry. Work Environment: Typical office conditions with high volumes of telephone contact and extensive computer terminal usage. Cognitive Requirements: Excellent written and oral communication skills. Literate in English. Good clerical skills. Excellent organizational skills with ability to follow written and verbal directions with multiple steps. Ability to effectively handle multiple phone lines simultaneously. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.