Legal Support Specialist
Specialist Job 11 miles from Bryant
ATA Services Inc. is seeking a full-time Legal Support Specialist to work a short-term assignment in Little Rock, AR . This role is in-person, Monday- Friday, 8:00 am-4:30 pm, $15.00 an hour. We are looking for a candidate who is able to start immediately. Please review the job summary below for more information. We look forward to working with you!
Job Duties & Responsibilities:
1. Review and record incoming appeals for employee grievances and other programs.
2. Process incoming documents and correspondence for court and legal action.
3. Answer phones and contact parties or customers regarding questions or issues related to employee grievances and other programs.
4. Receive and process requests for parties regarding hearings for employee grievances and other programs.
5. Issue and process subpoenas.
6. Draft various legal memorandum and documents regarding hearings for employee grievances and other programs.
7. Prepare faxes, copies, file and mail materials in a timely manner to comply with internal office practices and state and federal laws and regulations.
ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Compensation details: 15-15 Hourly Wage
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Help Desk Technician
Specialist Job 11 miles from Bryant
In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, phones and
related equipment. At this time there are approximately 300 computers supported by Help Desk. This includes local users, remote location users and field support (off-site) users. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
ESSENTIAL FUNCTIONS STATEMENT(S)
Set up new computers or laptops with the appropriate software, hardware and network connectivity. This includes both fixed-location machines and laptops with either modem connections, hardwire networking or wireless networking.
Set up new users with their logins and file access permissions as dictated by their job description. Be able to explain the appropriate business use of the various software implemented at PerfectVision.
Physically move or install new or used workstations at the new employee location or obtain and issue portable (laptop) equipment for the user as needed or required by the job position
Assist in moving users from one physical location to another physical location on a continuing basis. All computer, phone, and peripheral equipment must be relocated as specified by “Move Request” forms.
Setup desk phones as needed.
Maintain awareness of workstation and printer maintenance needs. Assist in determining hardware upgrades or software updates as the environment dictates.
Maintain documentation concerning computers and peripherals as well as phone equipment. Records must be kept in a timely and accurate fashion; this is a critical demand of the job.
Maintain user electronic files, organize and assist users in file maintenance. Manage file space to maximize the available storage space and effective use of hardware.
Install and updated computer software as needed. Document the use and assignment of software licenses, insure appropriate usage. Maintain a constant vigil on company equipment to insure inappropriate software is not used or loaded.
Provide helpdesk support and resolve problems to the end user's satisfaction.
Monitor and respond quickly and effectively to requests received
through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process
first-in first-out based on priority.
Utilize and maintain the helpdesk tracking software.
Provides computer orientation to new and existing company staff.
Walk customer through new user orientation.
Maintain inventory of all equipment, software and software licenses.
Report issues to the Service Desk for escalation.
Manage PC set up and deployment for new employees using standard hardware, images, company issued phone equipment and software.
Assign users and computer to proper groups in Active Directory.
Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
Perform timely workstation hardware and software upgrades as required.
Perform other duties as assigned by management.
Regular and prompt attendance at work is a primary function and requirement of this position.
Competency Statement(s)
Accountability - Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department or organization
Active Listening - Actively attend to, convey, and understand the comments and questions of others
Analytical Skills - Use thinking and reasoning to solve a problem
Autonomy - Work independently with minimal supervision
Business Acumen - Grasp and understand business concepts and issues
Communication - Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader
Computer Literacy - Effective and efficient use of computers in the working environment
Customer Focus - Knowing the internal and external customers' business needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction
Data Gathering and Analysis - Collecting, consolidating and correctly using relevant information; recognizing important information. Tracing possible causes of problems; searching for radical data/solutions
Detail Oriented - Pay attention to the minute details of a project or task
Ethical / Integrity - Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace
Initiative - Spotting opportunities within your own circle of influence, anticipating on threats and acting on them; self-starting rather than waiting passively until the situation demands action
Interpersonal - Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous
Organized - Being organized or following a systematic method of performing a task
Persuasiveness - To present an idea or plan in a way that encourages others to adopt a certain stand
Problem Solving- Identify problems and issues of varying complexities and find effective solutions within few guidelines
Reliability - The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on-time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks
Safety and Security - Supports and complies with safety and security requirements
Sociability and Networking - Socializing effortlessly with other people at ease when approaching others or on social occasions and building relationships
Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Tactful - Show consideration for and maintain good relations with others
Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics
Technical Aptitude - Comprehend complex technical topics and specialized information
Time Management - Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines
EDUCATION
High School Graduate or General Education Degree (GED)
Degree in related field or equivalent applicable work experience
EXPERIENCE
Two to four years of relevant technical experience
Two to four years of customer service training and / or experience are beneficial
Related experience and training in troubleshooting and providing help desk support
Experience communicating technical information to nontechnical personnel
COMPUTER SKILLS
Proficient in performing internal computer maintenance and software troubleshooting
Working experience using Windows 2007 and Windows 10
Working experience using Microsoft Office Suite
Working knowledge and ability to setup all aspects of a computer and workstation
Working knowledge of help desk software, databases and remote access control
Working knowledge of printers
Working knowledge of smart phones
Perform internal computer maintenance
Ability to discuss and solve computer problems via phone
CERTIFICATES AND LICENSES
None
OTHER REQUIREMENTS
Physically able to a climb ladder, work in elevated areas and conf
Code Enforcement Investigator, Grant Services Specialist II (NCS) - Department of Housing and Community Development
Specialist Job 6 miles from Bryant
SALARY RANGE: $43,901.00 - $69,639.00 ANNUALLY
Grant Funded for 3 Years
BACKGROUND CHECK
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.
PROBATION
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.
POSITION OVERVIEW
A code enforcement investigator I investigates alleged violations of environmental and housing code regulations and laws and participates in identifying violators and planning their apprehension, indictment and conviction.
Incumbents receive moderate supervision from a technical supervisor. employees in this class work a conventional workweek that may include evenings, weekends and holidays. the employees work in an office and on site of violations where such conditions as seasonal weather extremes, hazardous waste, and hostile confrontations may be encountered. work involves moderate physical exertion involving long periods of stooping, standing, climbing and jumping.
ESSENTIAL FUNCTIONS
Incumbent may, with a Baltimore city police officer, investigate complaints and violations of environmental and housing code laws such as illegal dumping, graffiti and illegal storage or disposal of non-hazardous materials and waste without proper licensing by inspecting sites, documenting conditions and violations, gathering evidence and researching clues and leads.
Interviews witnesses, complainants, potential suspects and their family members, co-workers, employers and neighbors, to obtain information that will lead to the location, identification and apprehension of individuals or corporate violators, pursues leads obtained in interviews.
Conducts scheduled and unscheduled patrols of known dumping or graffiti grounds and areas; conducts long-term covert observations of suspects and areas, using video, cameras and related equipment to document findings.
Conducts computer database and tax, land title and related City, State and Federal government record searches to identify and locate individuals and businesses violating environmental laws and housing codes.
Interprets State statutes and City ordinances regarding the protection of the environment and the enforcement of housing codes and regulations; prepares legal documents such as search warrants, statements of probable cause, criminal, civil and environmental citations based on pertinent code violations.
Participates in developing and planning investigations and enforcement strategies with Baltimore City Police and personnel from environmental enforcement programs; participates in joint investigative and surveillance operations.
Testifies in court as expert witness on arrests made or criminal citations issued for violations of environmental laws and housing codes; extends the city's issuance of citations at environmental control board hearings.
Serves criminal summons documents within the city of Baltimore and civil summons documents within the state of Maryland on suspects and code violators.
Serves drug nuisance complaints on defendants and posts nuisance properties with copies of complaints.
Prepares narrative reports to document investigative activity and findings and to justify prosecution of a case; maintains pertinent records.
Employee must participate in and successfully complete ongoing skill development training related to investigation and enforcement of environmental laws and ordinances.
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION: Graduation from an accredited high school or possession of a GED.
AND
EXPERIENCE: Have two (2) years of experience investigating environmental, housing or other code violations, conducting environmental health or related code inspections, enforcing ordinances, regulations and public laws, or in monitoring and enforcing compliance with program requirements
EQUIVALENCY NOTES: Each additional year of education at an accredited college or university may substitute for six (6) months of the experience requirement.
LICENSES, REGISTRATIONS AND CERTIFICATES:
Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit. PROVISIONAL DRIVER'S LICENSE ARE NOT ACCEPTABLE.
NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER'S LICENSE WITH APPLICATION AT TIME OF APPLYING.
Must be at least 21 years of age and satisfactorily pass a fingerprint and background investigation conducted by the Baltimore city police department.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of investigative methods, techniques, practices and procedures.
Knowledge of environmental hazards and housing code violations.
Knowledge of environmental and housing codes and regulations.
Akill in conducting investigative interviews and eliciting cooperation of individuals and businesses.
Ability to utilize sound judgement and remain calm under stressful situations.
Ability to communicate effectively, both orally and in writing.
Ability to utilize photographic equipment to photograph and document criminal evidence.
Ability to maintain confidentiality of sources and records.
BENEFITS
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here:
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NOTE: GSS POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS.
☒ FINANCIAL DISCLOSURE
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
Dynamic PC Support Techician
Specialist Job 11 miles from Bryant
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Client Experience Specialist
Specialist Job 11 miles from Bryant
At Westrock Coffee, we are looking for a highly skilled Client Specialist, who will be a vital member of our Client Experience team. You will engage with clients via multiple technologies, providing them top rated support, addressing their business needs and building strong relationships. As a part of our team, you will collaborate with clients and management to identify, determine and implement the best client solutions. Each member of the team is accountable and held to high standards for all aspects of their responsibilities and duties. We are looking for team members who demonstrate empathy and kindness while balancing what is best for both the client and Westrock Coffee. If you have a strong sense of urgency, demonstrate personal resilience, are a team player, and excel in communications then Westrock Coffee may be a fit for you. The Client Experience Management Team believes in a professional work environment where the team works hard to exceed team and company goals. We work hard, we play hard. Each day we strive to produce a great cup of coffee that's part of a traceable, economy-boosting supply chain that positively impacts families near and far.
Primary Job Responsibilities:
* Manage Client relationships, being fully accountable for independent decisions, without close supervision.
* Professionally handle large amounts of inbound and outbound Client communications (telephone and email) within established service levels.
* Engage with Clients in a friendly and professional manner while actively listening to their requests and concerns.
* Extract, analyze, review, validate, and report client account information for the purposes of extending the life of the account, increasing sales and creating new opportunities to further the client relationship.
* Proactively identify and communicate opportunities to improve the Client experience and improve Westrock Coffee earnings.
* Build sustainable relationships and engage Clients by going the extra mile.
* Receive and place product orders.
* Utilize communication procedures, guidelines and policies, while being able to determine when a variation is appropriate for the benefit of Westrock Coffee and the Client.
* Collaborate with management team to stay up to date on policies, new training, etc.
* Record Client information in Client Experience CRM database.
* Perform other duties as assigned.
Route Specialist Hrly NU
Specialist Job 11 miles from Bryant
Pay Range: $19.41 - $25.19, depending on experience Rate Frequency: Hourly Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities.
Full Time Teammates are also eligible for:
* Paid Training
* Paid Time Off plus paid holidays
* 401(k) with Company matching on a dollar-for-dollar basis
* Employee Stock Purchase Plan (ESPP)
* Group Health Insurance - Medical, Dental, Vision & Disability
* Basic and Supplemental Life Insurance
Refresh and Grow your Career with Us!
Job Overview
The Route Specialist will cover the routes of teammates when they are away and maintain their established routes, including orders, delivery, and, or unloading our products at customer locations on designated routes, in a courteous, professional, compliant, safe, and timely manner. This fast-paced role is also responsible for stocking and facing products on displays and shelves, in coolers and cold vaults while ensuring that appropriate rotation standards are maintained. The Route Specialist may be asked to train new route sales teammates and to assist the Supervisor, as time permits; handle urgent customer needs to satisfy commitments made to customers, and serve as an ambassador of our company and the world's most recognized brands.
Duties & Responsibilities
* Cover vacation routes competently to maintain established route standards and sales to prevent missing important opportunities, ensure a high level of customer service is maintained
* Order, fill, merchandise, and rotate products on shelves, displays, cold vaults, and cooler equipment, according to company standards
* Specified activities per route discipline (bulk, conventional, full service, and cold bottle)
* Assist the Supervisor in training new route sales teammates and assist supervisors as time permits, focusing on safety, efficiency, and customer service.
* Handle urgent customer needs to meet commitments made to customers in a timely, consistent, and professional manner, through partnering with the sales, delivery, and customer management teams
* Assist supervisor with projects, tasks across the territory, and other duties as assigned
Knowledge, Skills, & Abilities
* Able to perform job duties with minimal supervision on a timely basis
* Past job performance must reflect dependability, initiative, professional demeanor, and the ability to exercise sound judgment
* Ability to work in a fast-paced continuous lifting environment
* Ability to lift up to 50 lbs. of product repetitively
* Availability to work some weekends and some holidays
* Previous route delivery, direct store delivery, stocking, merchandising products, or retail management experience is strongly preferred
* Excellent safety record
* Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck, etc.) containing product loads for a minimum of 100 yards without assistance
* Ability to read, speak, write and understand English to perform basic math skills (addition, subtraction, multiplication, and division)
* Route Specialist typically is a senior role capable of covering any route discipline.
* We currently have multiple payment types across the company
Minimum Qualifications
* Valid driver's license for your state of residency with an excellent driving history reflected on a 7-year Motor Vehicle Report
* Commercial Driver's License (CDL) or permit (Class A) or the ability to obtain such
* Ability to pass and maintain D.O.T. physical requirements
Preferred Qualifications
* High school diploma or GED
* Retail management or merchandising experience
Work Environment
Work environment will vary, including exposure to weather conditions, coolers, and customer storage areas which may be nontemperature controlled
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Little Rock
Business Torts Life Sciences Major Case Specialist
Specialist Job 11 miles from Bryant
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$101,300.00 - $167,000.00
**Target Openings**
1
**What Is the Opportunity?**
Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned serious and complex Life Science medical products, clinical trial and pharmaceutical bodily injury claims, as well as General Liability Coverage B claims and E&O claims involving Life Sciences insureds. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation, and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This position does not manage staff.
**What Will You Do?**
+ CLAIM HANDLING:
+ Directly handle assigned severe/complex Life Science medical products, clinical trial and pharmaceutical bodily injury claims, as well as General Liability Coverage B claims and E&O claims involving Life Sciences insureds.
+ Provide quality customer service and ensure file quality, timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Consult with Manager on use of Claim Coverage Counsel as needed.
+ Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Utilize evaluation documentation tools in accordance with department guidelines.
+ Proactively review Evaluation Tool for adherence to quality standards and trend analysis.
+ Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure.
+ Establish and maintain proper indemnity and expense reserves.
+ Recognize and implement alternate means of resolution.
+ Manages litigated claims.
+ Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
+ Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
+ Assist underwriting business partners in marketing and account contact efforts, as well as contract and policy reviews.
+ Attend and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
+ LEADERSHIP
+ Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ COMMUNICATION/INFLUENCE:
+ Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
+ Recommend appropriate cases for discussion at roundtable.
+ OTHER ACCOUNTABILITIES:
+ Apply "advanced" litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy
+ Track and control legal expenses to assure cost-effective resolution.
+ Appropriately deal with information that is considered personal and confidential.
+ Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
+ Represent the company as a technical resource; attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws.
+ Share accountability with business partners to achieve and sustain quality results.
+ May be responsible to research and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assisting underwriting and management decisions.
+ May participate in periodic file quality reviews.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Law degree preferred.
+ 5-7 years medical products and/or pharmaceutical litigation or claim handling experience.
+ Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills.
+ Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims.
+ Able to make independent decisions on most assigned cases without involvement of supervisor.
+ Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices.
+ Technical ability/working knowledge of virtual tools (Zoom, Skype, etc)
+ Openness to the ideas and expertise of others actively solicits input and shares ideas.
+ Strong customer service skills. - Advanced
+ Demonstrated coaching, influence and persuasion skills.- Advanced
+ Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Advanced
+ Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Advanced
+ Attention to detail ensuring accuracy - Advanced
+ Job Specific Technical Competencies:
+ Analytical Thinking - Advanced
+ Judgment/Decision Making - Advanced
+ Communication - Advanced
+ Negotiation - Advanced
+ Insurance Contract Knowledge - Advanced
+ Principles of Investigation - Advanced
+ Value Determination - Advanced
+ Settlement Techniques - Advanced
+ Legal Knowledge - Advanced
+ Medical Knowledge - Intermediate
**What is a Must Have?**
+ High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Deal Desk Specialist
Specialist Job 11 miles from Bryant
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs.
**Essential Duties and Responsibilities** :
+ Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines.
+ Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions.
+ Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval.
+ Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process.
+ Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations.
+ Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process.
**Qualifications:**
+ At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry
+ Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus
+ Ability to embrace new technology, applications, and solutions quickly
+ Ability to work efficiently and collaboratively in a fast-paced environment
+ Experience with Salesforce modules and Microsoft tools
+ Committed to Rocket's core values of empathy, humanity, trust and love.
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-SD1
\#LI-Remote
The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)**
**Healthcare coverage options to fit you (and your family's) needs**
**Retirement savings, with matching contributions by Rocket Software**
**Life and disability coverage**
**Leadership and skills training opportunities**
**Two paid work days for off-site training**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Product Specialist
Specialist Job 6 miles from Bryant
We are looking for an Automotive Sales Associate to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.
UP TO $5,000 SIGN ON BONUS (based on experience)
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Cancer Insurance
Accident Insurance
Hospital Indemnity Insurance
Life Insurance
AD&D Insurance
Flex Spending Account
Short Term Disability
Responsibilities
Nurture enriching relationships to build clientele for life
Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
Continuously develop product and sales acumen to become the vehicle authority. Know the in's and out's of product offerings, optional packages, and the latest technologies
Perform high-quality, professional demonstrations of new/used vehicles
Follow-up with buyers to ensure successful referral business
Learn to overcome objections and thrive in sales situations
Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses
Bring your ‘A game' along with a positive attitude to work with you every single day
Qualifications
Available to work flexible hours and weekends
Previous experience is preferred
Self-starter mentality and ambitious spirit preferred
Ready to waste no time learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Clean driving record and valid driver's license
E-Banking Fraud and Dispute Specialist
Specialist Job 11 miles from Bryant
Job Details Experienced Chenal - Little Rock, AR Full Time High School/GED None Day BankingDescription
Primarily responsible for reviewing and researching E-banking transaction activity (wires, ACH and external transfers) to determine if the transactions are fraudulent, including contacting clients for confirmation of transactions. Responsible for investigating and processing Regulation E , ACH and check disputes within required regulatory timeframes. Responsible for check fraud review and decisioning. Responsible for assisting E-Banking Fraud Lead with other duties as necessary and listed below.
Primary Responsibilities:
The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.
•Provides prompt, professional, and courteous operational support to Retail branches, internal departments, and external customers by answering questions, researching information, and providing solutions associated with all digital banking products and services.
•Responsible for investigating and processing bank disputes including debit card (fraud and non-fraud), ACH, and check fraud by evaluating the complaint to determine the identification of the dispute
•Ensure the dispute presentment and documentation to a payment processor is complete and without error
•Responsible for the creation and submission of dispute letters and documentation, including but nonlimited to provisional, final, requests to return, proof of authorizations, and warranty claims, during the dispute investigation process that are subject to bank regulations
•Review compromised debit cards to ensure they have been correctly blocked to avoid losses.
•Have good working knowledge of fraud investigations and regulations that relate to general risk management including an understanding of Reg E, UCC check return guidelines, and NACHA return guidelines.
•Availability to support and provide independent resolutions to clients/vendors during business hours, after-hours, and/or weekends, as needed.
•Monitors and reviews Commercial processes (ACH, RDC, Wire): Reports, transaction approval, file validation, etc.
•Responsible for transaction monitoring in Q2 Sentinel fraud monitoring system
•Responsible for the reviewing, processing and returning of potentially fraudulent checks
•Serves as backup to E-Banking Fraud Lead
•Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy.
•Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
•Participates in job specific training and other various Bank training programs, as necessary.
•Performs other duties as assigned
Supervisory Responsibilities
• None
Qualifications
Skills and Qualifications:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
• High School Diploma or GED is required; Bachelor's degree in Business or Criminal Justice preferred
• 2-4 years of work experience in a business or professional environment
• At least one year of digital banking related work experience, including processing Reg E and ACH disputes.
• At least one year of banking or financial institution work experience
• Proficient using online and mobile banking solutions.
• Ability to work independently with little supervision.
• Strong working knowledge with Microsoft Office computer software (Outlook, Excel and Word)
• Strong knowledge of financial products and services.
• Good organizational and customer service skills
• Excellent verbal and written communication skills to communicate professionally.
• Ability to work successfully in a fast paced, high stress environment
Computer and Office Equipment Skills:
• Microsoft Office Suite including Word, Excel, and PowerPoint
Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
• While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds.
• Specific vision abilities required by this position include, close vision, and the ability to adjust focus.
Mental Requirements:
• The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital
Patient Activity Specialist
Specialist Job 11 miles from Bryant
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report.
Work Shift:
Day Shift
Time Type:
Full time
Department:
CC017220 Child Life & EducationSummary:Full-Time Monday--Friday 9:30am--6:00pm
Meets the psychosocial and developmental needs of children and families, in group and 1:1 situations, to reduce the stress and anxiety accompanying hospitalization and other health care needs.Additional Information:
Full-Time
Monday-Friday 9:30am--6:00pm
Required Education:Associate Degree or Equivalent ExperienceRecommended Education:Bachelor's DegreeRequired Work Experience:Related Field - 2 years of experience Recommended Work Experience:Required Certifications:Recommended Certifications:Description
1. Gathers information from nursing report and consultation with medical staff and shares findings with Child Life staff to assess needs of patients and families.
2. Ensures patients and families receive appropriate developmental services with developmentally appropriate activities to assist patients and families with hospitalization in group setting and bedside including opportunities for medical and dramatic play and referrals.
3. Maintains safe activity room with appropriate materials and supplies to make it conducive to play with documented attendance and interventions.
4. Supervises, orients, and trains volunteers and Interns to provide quality interactions with patients handling in-kind donations.
5. Provides positive, supportive, and cooperative attitude with customers and report suggestions for positive change.
6. Performs other duties as assigned.
Retail Merchandising Specialist
Specialist Job 11 miles from Bryant
At a Glance $$$ Earn weekly pay at BDS! $$$ If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you! Joining our team means a weekly pay schedule, paid training, a diverse range of assignments, and abundant chances to work independently. Regardless of whether you have prior experience in general retail, grocery, home improvement, tech support, cosmetics, or installation, we want to invest in you! Don't worry if you're new to the industry - we'll provide comprehensive training to equip you with all the necessary skills.
Here's how we'll support you consistently in this role:
* Dedicated BDS Field Manager
* Paid training conducted virtually, online and in-store
* Instructional videos available through a user-friendly app, guiding you through each step
* Virtual call center for live support
This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday, with occasional weekend hours during busier, higher-volume periods.
Take a look at our videos showcasing Why You Belong at BDS and A Day in the Life of a BDS Retail Merchandising Specialist. Apply today and embark on a new career journey!
Overview
WHAT WE OFFER
* Competitive pay
* Weekly pay schedule and early wage access - get paid when you need it
* 401(k) with employer matching
* Paid sick time
* Paid training both online and in-store
* Paid drive time and mileage between store locations
* Monthly phone reimbursement
* Reimbursed toolkit
* Employee assistance program
* Employee discounts
* Referral bonus
* Opportunity to work with a growing company that actively rewards and promotes its employees
* A variety of part-time and full-time schedules and roles across the business that can lead to consistent income for your needs
WHAT YOU'LL DO
* Travel to assigned retail stores to conduct visits within your assigned territory
* Audit, maintain, and install consumer electronics displays and products such as TVs, tablets, headphones, speakers, printers, and phones
* Occasionally partner with team members to complete 2-3-person projects such as appliance or TV installs
* Build and maintain positive in-store relationships
* Successfully complete your assignments as assigned by your BDS Manager
* Ensure that reporting is completed on time from your personal mobile device
* Schedule and complete work per BDS Standards and Expectations (provided during onboarding
* Receive materials at home or pick up at FedEx and take to retail locations as requested
* Other tasks as requested by management
WHAT YOU'LL BRING
Experience and Education:
* High school diploma, GED, or equivalent experience
* Previous merchandising, customer service, and/or retail experience preferred
Skills and Attributes:
* Strong interpersonal and relationship-building skills to collaborate and interact with BDS and in-store personnel
* Technology: Must be proficient using your personal Android or Apple device (Smartphone/Tablet) with GPS functionality to upload photos, report assignment data, and reference documents
* Must own a basic toolkit (BDS provides toolkit cost reimbursement after successful completion of the probationary period)
* A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone
* Able to complete paid BDS online training courses in the required timeline before working in-store
* Must be 18 years of age or older and legally authorized to work in the United States without sponsorship
Availability and Logistics
* Flexible availability Monday - Friday, early morning to midday, with occasional weekend hours.
* Availability to work 20 hours per week minimum
* Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver's license, and proof of auto insurance
* Ability to travel within a designated market up to a 60-mile radius (BDS pays drive time and mileage between store locations)
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to:
* Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
* Regularly lift and carry 40+ pounds
* Climb a ladder more than 10 feet tall
* Complete/pass certification (online and in-store) to use moving equipment, such as Big Joe/Little Joey and forklifts, may be required based on business needs
* Occasionally travel via flight or other modes of transportation
Important Information
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Privacy Policy for CA Residents
BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.
BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at ******************** for more information.
Special Referral Rate
#DoubleReferral
SWAT Product Flow Specialist
Specialist Job 33 miles from Bryant
A Best Buy SWAT Product Flow Specialist ensures inventory integrity in the store through a variety of inventory adjustments and data collection tools. The SWAT Product Flow Specialist consistently and accurately completes and communicates stock count. They identify, determine and communicate high shrink categories. After identifying the root cause of replenishment issues, they follow up with leadership until the problem is resolved.
Job responsibilities include:
* Executing the inventory integrity process from end to end
* completing inventory daily tasks as assigned
* communicating and coaching store employees and leadership on the importance of inventory integrity and any process gaps that were identified
* Other duties as assigned.
Basic Qualifications
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
* Ability to lift or maneuver 50-100 pounds, with or without accommodations
Preferred Qualifications
* 3 months experience in retail, customer service or related fields
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID981252BR
Location Number 001438 Conway AR Store
Address 600 Elsinger Blvd$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Automotive Dealership Billing Clerk
Specialist Job 11 miles from Bryant
Automotive Car Billing
Landers Auto Group continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. EveryLanders team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
What We Offer
Medical, Dental & Vision
401k with Match
Paid PTO
Growth Opportunities
Paid Training
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Employee Discounts
Responsibilities
Receive and process paperwork from the F&I Department.
Post vehicle sales and purchases.
Prepare checks for payoffs and sales tax.
Costing and finalizing deals to accounting.
Maintain reports of vehicle receivables, customer we owe, sales tax, and payoffs.
Perform various other accounting responsibilities and business requirements as assigned.
Qualifications
Automobile Dealership experience beneficial
Reynolds and Reynolds software experience preferred
Ability to provide quality customer service
Computer literacy
Ability to perform job responsibilities and meet deadlines easily
Detailed follow up
Professional appearance
Ability to work independently
Being proactive in your job responsibilities, career, business growth and daily development
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Installation Billing Specialist
Specialist Job 33 miles from Bryant
Job Details Hot Springs, ARDescription
Job Title: Installation Billing Specialist ACA Status: Full-Time Pay Class: Hourly Exempt Status: Non-Exempt Department: Installation Work Environment: In Office Reports To: Installation Billing Supervisor
Direct Reports: N/A
About Windows USA
Windows USA is a leading manufacturer and provider of premium, energy-efficient vinyl windows. With decades of experience in home improvement, we pride ourselves on delivering exceptional quality and service to our customers, fostering a culture of innovation and customer satisfaction.
Job Summary
The Installation Billing Specialist is responsible for managing the billing process related to installation services, ensuring accuracy, compliance, and timeliness in invoicing. This role requires strong attention to detail, proficiency in billing and accounting systems, and effective communication with internal teams and external customers. The Installation Billing Specialist will collaborate with sales, installation, and finance teams to ensure accurate documentation and resolution of billing discrepancies.
Essential Job Functions
Prepare and process invoices related to installation services, ensuring accuracy and compliance with company policies.
Review work orders, contracts, and installation completion reports to validate billing details.
Work closely with the installation department to confirm completed jobs and resolve discrepancies.
Maintain accurate records of billing transactions and customer accounts.
Address customer inquiries regarding billing issues, providing prompt and professional resolution.
Assist in reconciling billing accounts and identifying any inconsistencies or errors.
Generate reports related to installation billing, including outstanding balances and billing trends.
Ensure timely submission of invoices and adherence to company financial deadlines.
Support process improvements to enhance billing efficiency and accuracy.
Collaborate with finance and accounting teams to support audits and financial reporting.
Qualifications
Qualifications
Education: High school diploma or equivalent required; Associate or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
Experience: 2+ years of experience in billing, accounts receivable, or related finance role, preferably in the construction or home improvement industry.
Skills:
Proficiency in billing and accounting software; experience with Salesforce is a plus.
Strong analytical skills and attention to detail.
Excellent organizational and time management skills.
Ability to communicate effectively with internal teams and customers.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Knowledge of installation processes and terminology is a plus.
Certifications: N/A
Working Conditions
Work Environment: In-person role in our Hot Springs, AR office.
Physical Requirements: Primary sedentary and require prolonged periods of sitting at a desk and working on a computer.
Work Schedule: Standard business hours with potential for extended hours as needed.
Compensation & Benefits
Pay: $15.00 - $18.00+ per hour, depending on experience and seniority.
Benefits:
401(k) matching
Health Insurance (Medical, Dental, Vision)
Life Insurance
Paid Time Off (Vacation, Personal, and Sick Leave)
Equal Employment Opportunity (EEO) Statement
"Windows USA is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status."
ADA Accommodations
"We are committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application process, please contact HR at ************ or *********************."
At-Will Employment Statement
"Employment with Windows USA is at-will, meaning either the employee or Windows USA can terminate the employment relationship at any time, with or without notice or cause, as permitted by law."
Background Check Disclosure
“As part of our hiring process, Windows USA conducts a thorough background check and may require a drug screening.”
Disclaimers
"This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice."
Loan Processing Specialist
Specialist Job 25 miles from Bryant
Full-time Description
Department: Loan Operations
Reports To: Loan Processing Supervisor
Hours: Mon-Fri (8am-5pm)
Under general supervision and guidance of the Loan Processing Supervisor, the Loan Processing Specialist provides clerical services and related duties specific to and supportive of the lending staff at Malvern National Bank, enabling officers to effectively generate quality loans for the bank and ensure all required documentation is received and closing/renewal forms are prepared timely to fund, close and/or renew each loan. The incumbent will provide exceptional support to loan officers and loan assistants insuring compliance with internal policies, procedures, and legal requirements; Work is highly confidential in nature and involves the skilled use of a computer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Process commercial, consumer, and real estate loan underwriting documentation in compliance with regulatory and loan policy guidelines
Determine the entity of the borrower (e.g. sole proprietorship, partnership, LLC, corporation, etc.) and verify that appropriate documentation is obtained for file based upon entity type
Obtain information from Officer to prepare Borrowing Resolution stating who is authorized to sign for the entity
Prepare documents, closing instructions, key sheets, and wire instructions. Coordinate loan closings with the officers, customers, and closing agents
Review completed, signed loan documentation and organize file. Ensure all required documentation is in file
Obtain copies of any required waivers that have been approved by officers on documentation exceptions
Work closely with in-house legal counsel for preparation and review of specialized forms and loan agreements required for loan closings
Prepare data/code sheet for loan administration to upload loan into the system
Prepare checklist for records administration listing all documents required to properly complete loan file, including collateral tracking, purpose of loan, terms, loan covenant tracking and any outstanding mortgages
Collect information required to be reported under the Home Mortgage Disclosure Act (HMDA) on purchase, refinance, or property improvement loans for residential property
Scan new loan/credit file information into the imaging system
Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors (in-house and on the phone)
Maintain utmost confidentiality
Perform any other related duties as may be required or assigned
TEAM EXPECTATIONS
Champion the MNB mission statement with pride and enthusiasm
Perform all aspects of your position with a coachable spirit
Support all other team members, providing assistance and encouragement to ensure service is delivered in the most efficient and effective manner
Collaborate in the sharing of new ideas that will drive the organization's bottom line
Participate in volunteer opportunities surrounding the bank
Exhibit professionalism at all times
ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate and that of a typical office setting.
SAFETY SENSITIVITY
This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE STATEMENT
MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.
Requirements
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school diploma or GED required
Bachelor's Degree in a business field; or four (4) years related work experience/training in business field (e.g. accounting, finance, management, real estate, insurance, etc.) required
Minimum one (1) year of experience working with loan documents and regulations preferred
Knowledge and understanding of TRID rules, implementation, and compliance for real estate loans a PLUS!
OTHER SKILLS AND ABILITIES
Loan Processing Specialist must be able to
Exhibit ability to effectively support Supervision
Compose or create loan documents and correspondence
Successfully manage assigned tasks independently while meeting time constraints
Communicate effectively (both oral and written)
Multi-task and rotate job tasks with seamless flexibility
Exhibit strong analytic skills while organizing information
Read, understand and comply with documents (e.g. policy manuals, laws, regulations, internal procedures and controls, etc.) and exercise independent judgement, initiative, and discretion based on knowledge of such in performing daily activities
Foster an atmosphere of teamwork and enthusiasm
Exercise trustworthy service, courtesy, tact and diplomacy in dealing with others
Provide transportation to attend required training/meetings at designated locations within the bank as required
Proficiently type on a keyboard
Efficiently use standard office equipment (i.e. desktop/laptop computer and software, copier, scanners, printers, fax, 10-key calculator, multi-line telephone system, etc.)
Proficiently use MS Office applications (Word, Excel) and Google search engine
Exhibit general knowledge of commercial bank computer applications
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position requires manual dexterity; to regularly sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally stand, walk, bend, stoop, or kneel.
The employee may regularly be required to lift and/or move up to 10 lbs.; occasionally lift and/or move up to 20 lbs.
Specific vision abilities required by this job include focus and close vision.
Student Application Specialist
Specialist Job 33 miles from Bryant
The Graduate Student Application Specialist is responsible for evaluating and processing Graduate School admission applications and coordinates with students, faculty, and departmental administrators. This position is governed by state and federal laws and agency/institution policy.
Medical Billing Specialist
Specialist Job 11 miles from Bryant
Billing Specialist
Responsible for efficient performance of job functions, including processing all invoices to accounts receivable and follow through for payment. Knowledge of company policies. Answer the phone and assist customers as necessary. Knowledge of reimbursement by third-party payors, including prior authorization requirements. This position reports directly to the Billing Department Manager.
Responsibilities and Duties:
Process claims for payments for all payment sources.
Follow up on prior authorizations, claim denials, requests for additional information and non-payment in a timely manner.
Work aging reports and review with management on a timely basis.
Handle customer questions/concerns over phone and in store.
Responsible for attendance at in-services and meetings.
Perform other duties as deemed appropriate by management.
Education and Experience:
High school diploma or G.E.D. equivalent required.
Prior medical billing/collection experience preferred.
Knowledge, Skills, Abilities, and Personality:
Must be detail oriented and highly organized.
Able to function as a polite and cooperative team member with a positive attitude.
Good computer skills, specifically Word & Excel.
Good oral and written communication skills.
Able to work independently with minimal supervision.
Able to handle heavy telephone traffic and meet deadlines.
Familiarity with insurance rules and regulations preferred.
Able to maintain confidentiality.
Physical Qualifications:
In an average 8-hour day the employee sits 7-8 hours. (These hours include up to 7 hours of data entry/phone work).
Must be clean & neat in personal appearance.
Benefits:
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid time off
Flexible spending account
Life Insurance
Billing Specialist
Specialist Job 17 miles from Bryant
The Billing Specialist is responsible for managing assigned aspects of laboratory billing and accounts receivable. This includes accurately reviewing and reporting on billing information, ensuring compliance with regulatory standards, handling patient insurance inquiries, and resolving billing discrepancies to optimize revenue cycles.
Key Responsibilities:
Billing and Coding:
Utilize correct coding for laboratory procedures and services in compliance with current coding standards (e.g., CPT, ICD-10, HCPCS).
Communicate with accounts/providers/sales team when ICD-10 codes are needed or updates are required.
Claims Management:
Monitor and follow up on unpaid or denied claims.
Resolve billing discrepancies and insurance claim rejections.
Assist billing company with appeals for denied claims as necessary.
Accounts Receivable:
Maintain and apply knowledge of laboratory billing system to review records of all billing transactions and payments received.
Communicate with laboratory billing company to ensure timely collection of outstanding balances.
Customer Service:
Coordinate with laboratory billing company to handle patient and insurance inquiries regarding billing issues.
Provide clear and professional communication to resolve billing concerns.
Assist Client Relations as needed.
Coordinate with Client Relations on account billing tasks.
Compliance and Reporting:
Ensure all billing activities comply with federal, state, and local regulations, as well as company policies.
Prepare and submit regular reports on billing activities, revenue cycle performance, and outstanding accounts.
Assist the billing team with audits and payment reviews,
Collaboration:
Work closely with laboratory staff, billing company, credentialing company, and other healthcare providers to ensure accurate and efficient billing.
Collaborate with the finance department to support month-end and year-end closing processes.
Information Technology Support Specialist
Specialist Job 6 miles from Bryant
NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
The IT Support Specialist is responsible for a wide range of activities related to computer and systems software and hardware support. This position is governed by state and federal laws and agency / institution policy. The IT Support Specialist will support the implementation, maintenance and use of institutional technology as well as responds to Level 2 complex and specialized technology requests from users. This position analyzes needs, evaluates alternatives and recommends / implements a course of action to solve complex issues. This individual must have good technical and analytical skills. The position requires someone with collaboration and open communication skills along with a positive outlook and excellent project management skills.
Essential Duties
Troubleshoot computer and systems hardware, software and printer issues.
Deploys new computers, systems and laptops which includes re-imaging and re-deploying used computers for student, faculty, staff and classroom use.
Installs software programs and updates in computers and laptops.
Create images for new computers and laptops as needed.
Analyzes computer and system logs to identify source of errors and collaborates with engineers and / or third-party vendors to resolve both hardware and software problems as needed.
Evaluate compatibility of new software and hardware with NWACC's systems.
Assists with obtaining technology quotes, ensuring that items ordered will work with installed computer and instructional systems.
Researches and evaluates current and future computer related technologies.
Maintains an expert level of training in a variety of specialized application software packages.
Evaluates and implements necessary adjustments to applications / processes to accommodate user requirements.
Recommends changes or updates in programming (workflow, process, etc.), documentation and training to address system deficiencies and user needs.
Works with vendors to support warranty part replacement of technology equipment.
Process work orders promptly and document issue / resolution in knowledge base and / or ticketing system.
Travel to offsite locations to troubleshoot and repair issues as needed.
Answer phones, troubleshoot users' issue, create and assign work orders during busy times and or when the helpdesk staff is unavailable.
Performs any other related duties as required or assigned.
Rate of Pay $18.55 per hour
Knowledge, Skills, and Abilities
Knowledge of computer system hardware and software.
Knowledge of computer user requirements.
Knowledge of the application of computer or systems software in automation of information systems.
Ability to review results, determine the source of problems / errors and devise corrective actions.
Ability to analyze and modify existing computer systems.
Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel.
Ability to understand relevant detail from oral information and explain technical terms and information.
Ability to determine costs and resource requirements of projects.
Physical Demands/Work Environment
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking
Constantly:
• Hearing
• Repetitive motion
• Talking
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
Environmental Conditions
The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.
Required Education
The formal education equivalent of an associate degree in computer science, mathematics or a related field with experience in computer or systems operations or a related area which includes systems maintenance and implementation of technology or other job-related education and / or experience may be substituted for all or part of these basic requirements.
NWACC is an Equal Opportunity Employer, please see our EEO policy.