Reservationist / BDC Assoicate - Audi Nashville
Sonic Automotive Job In Brentwood, TN
At Audi Nashville , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Purpose:
The Service BDC Associate is responsible for generating sales appointments with customers that contact
the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate service appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Perform cashier duties as requested.
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
Qualifications
Qualifications:
· Excellent verbal and written communication skills.
· Strong MS Office Suite computer skills.
· Ability to work independently and as part of a team in a fast-paced environment.
· Ability to work in call center environment.
· Strong organizational and time management skills.
· Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information
.It's time to make the most important move of your career
.
From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Used Car Buyer - Mercedes Benz of Nashville
Sonic Automotive Job In Franklin, TN
Mercedes Benz of Nashville is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Our associates are happy to work here because:
We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
We are technology based - most jobs use IPads or IPhones that we provide.
Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
Job Description
Used Car Buyer Purpose:
The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.
Duties and Responsibilities:
Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.
Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.
Utilize Sonic Automotive automated inventory management system.
Understand market trends and changes to trends in geographic market
Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.
Appraise used vehicles.
Attend Trade walks daily.
Exhibits high level of commitment to guest satisfaction.
Knows and understands the federal, state and local laws which govern retail automotive sales.
Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Attends product and sales training courses as requested by General Manager or Sales Managers.
Keeps abreast of new products, features, accessories, etc. and their benefits to guests.
Knows and understands equity and values, and is able to explain depreciation to the guest.
Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.
Attends sales meetings.
Maintains a safe work environment.
Maintains a professional appearance.
Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.
Determine management, production and quality requirements by asking questions and listening.
Attend Sonic meetings as requested.
Maintain a follow-up system that encourages follow through with assigned project
Report to Supervisor regarding objectives, planned activities, reviews and analyses.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in the product.
Follow directions from a supervisor.
Understand and follow work rules and procedures.
Accept constructive criticism.
Interact well with others and be a positive influence on associate and guest morale.
Qualifications
Preferred:
At least 1-2 years of Used Car Buyer dealership experience.
Mercedes-Benz brand or luxury brand experience.
Ability to read and comprehend instructions and information.
Excellent communication and customer focus skills.
Ability to meet company's production and quality standards.
Outstanding Computer skills required.
Previous dealership, selling or marketing experience preferred.
Required:
All applicants must be authorized to work in the USA.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
Additional Information
It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Retail Sales Associate- Full time
Hendersonville, TN Job
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Retail/customer service experience
Good communication and people skills
Able to cross-sell and up-sell products and services
Excellent packing skills
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
This position does not include insurance benefits nor retirement benefits. This position is with a locally owned retail store, not UPS (brown delivery trucks).
Sales Porter- Mercedes Benz of Nashville
Sonic Automotive, Inc. Job In Franklin, TN
The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area. pays $18 per hour and is a starting point to grow your careen in Automotive.
Duties and Responsibilities:
* Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
* Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
* Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
* Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
* Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
* Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
* Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
* Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
* Drives vehicles to and from service lane, service stalls, and parking lot as needed.
* Makes key tags for vehicles
* Maintains a professional appearance
* Performs other duties as assigned
* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
BDC Fixed Ops - Audi of Nashville
Sonic Automotive Job In Brentwood, TN
Audi of Nashville is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Our associates are happy to work here because:
We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
Job Description
The
BDC Fixed Ops Associate
is responsible for generating services appointments with customers that contact
the dealership
via the internet. The BDC Fixed Ops delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate services appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Qualifications
· Excellent verbal and written communication skills.
· Strong MS Office Suite computer skills.
· Ability to work independently and as part of a team in a fast paced environment.
· Ability to work in call center environment.
· Strong organizational and time management skills.
· Ability to read and comprehend rules, regulations, policies and procedures.
We offer a comprehensive benefit package, and a competitive compensation package.
Additional Information
It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Traffic Manager- Audi of Nashville
Sonic Automotive Job In Brentwood, TN
Duties and Responsibilities:
Maintains a thorough understanding of Traffic Management
Assists store in identifying and addressing low performing areas in comparison to individual KPI's, targets, and objectives
Partners with TMD's and General Managers to implement action plans based on opportunities, and hold teams accountable to achieving defined objectives
Drives standardization of traffic management processes at the department level
Effectively communicates traffic management changes and enhancements to all applicable department teammates
Partners with TMD and eLead support team to resolve issues and complete requests
Outline precise growth plans in the department to achieve KPI's, metrics, and awards
Perform monthly traffic management full audit. The scorecard can be found in the Traffic Management Playbook Chapter 1 - Overview, KPI's Support
Facilitates weekly internet traffic management meeting. Guidance structure is in Traffic Management Playbook Chapter 7 Internet
Mystery shops our competitors weekly as well as our own departments to ensure lead performance is handled with precision
Review call performance daily through CallRevu
Inspect website (mobile and desktop), check for accuracy and quality (i.e., specials, photos etc.)
Holds management and sales teammates accountable for achieving results and hitting KPI targets
Trains, coaches, mentors, and develops teammates where needed
Qualifications
Requirements:
Minimum 2 years automotive retail management
Minimum 2 years training and development (store and/or corporate level)
Able to set priorities, multi-task, achieve goals and obtain buy-in
Ability to identify opportunities and create action plans to improve sales performance
Proficient in CDK CRM (Elead)
Exceptional communication skills, both written and verbal
Ability to establish and maintain strong internal and external relationships
Strong organizational and analytical skills, including: planning strategy, problem solving and root cause identification
Experience in developing strategies and communication
Experience in group facilitation, coaching and leading teams
Must be technology savvy and current on business trends
Must be adaptable to change
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Technician - Audi Nashville
Sonic Automotive Job In Brentwood, TN
At Audi Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
At Audi Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Flat rate pay with opportunity to earn in the mid $40s per hour, with production bonuses up to $3/hr. and tenure/longevity bonus up to $3.50/hr. starting at 6 months of hire. If you like having plenty of work and the chance to make the income you've always wanted - Audi Nashville is the place for you.
In addition, you'll enjoy these benefits:
Relocation and sign on bonuses available
Up to 4 weeks paid vacation and 3 paid sick days/year
401k with company match
Paid holidays
Available $0 Health plan premiums for Technicians based on tenure
Our "Hybrid" Medical plan provides associates with a cost-sharing medical/pharmacy plan along with the ability to set aside money through retirement tax-free in a Health Savings Account.
When enrolled in the Health Savings Account, you'll have early access to the future contributions through our "HSA on Demand" feature.
A company contribution is also made to your HSA every pay period!
A choice of 3 dental plans
A Vision plan
A Flexible Spending Account for a tax-free way to pay for dependent day care
Short and Long Term Disability
Life Insurance (company-paid, as well as supplemental)
No state income tax in Tennessee
Vehicle purchase plans and discounts
Legal Plan
Critical Illness, Accident and Hospitalization plans
Home and Auto Insurance at special group rates and payroll deduction
Qualifications
High CSI is a must.
· ASE or manufacturing training.
· High school diploma or the equivalent.
· Valid driver's license and a good driving record.
· Manual dexterity.
· Good Judgment.
· All applicants must be authorized to work in the USA.
· All applicants must perform duties and responsibilities in a safe manner.
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Parts Counterperson - Audi Nashville
Sonic Automotive Job In Brentwood, TN
At Audi Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Purpose:
The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.
Duties and Responsibilities:
· Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
· Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
· Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
· Set up orders for daily shipment, delivery, or pick up.
· Verify “will call” and “back order” files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone.
· Assist service technicians in selecting parts needed for repairs in process.
· Open a repair order envelope for all new repair orders.
· Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.
· Notify the Shop Foreman and the customer that ordered parts have been received.
· Answer parts phones when front counter is overloaded.
· Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.
· File the requisition copy in the repair order envelope.
· Be friendly, professional and efficient when working with all customers, both on the phone and in person.
· Provide the same high level of service to the other dealership departments as is given to other customers.
· Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.
· Ensure that all charge back sales are signed by the customers.
· When making tax exempt sales other than to a charge or cash account, ensure that the customer's full name, address, ICC number, and signature is obtained.
· Present the customer with the white copy of the invoice after removing the “tear strip.” When doing business with regular cash customers, ensure that their “cash account” numbers are recorded to assure proper customer tracking.
· When a credit card is declined, notify the credit department. If they are not available, either decline to charge the purchase, or release the credit hold in accordance with the dealership's guidelines.
· Keep front and rear counter areas clean and uncluttered.
· Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.
· Keep current on new products and product updates.
· Participate in all training programs that are made available.
· Participate with the Parts Manager in maintaining a Lost Sale Tracking program.
· Clean computer terminals and printers daily.
· Must be legally and technically able to operate company and customer vehicles.
· Must be insurable by company insurance carrier.
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Qualifications
Qualifications:
· High school diploma or equivalent.
· Ability to read and comprehend instructions and information.
· One year of experience in an automotive parts dept.
· One year of sales experience.
· Professional personal appearance.
· Ability to work well with the public, sometimes with several customers at a time.
· Will be required to wear a dealership uniform at all times.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Shipping and Receiving - BMW OF NASHVILLE
Sonic Automotive Job In Brentwood, TN
At BMW OF NASHVILLE, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Shipping and Receiving Clerk will be responsible primarily for the maintenance and good order of the shipping and receiving records and work area. Responsible for the carrying out of those jobs and/or assignments set forth by the department manager. This person will administer internal procedures and reports.
Duties and Responsibilities:
· Maintain accurate records of items shipped and received.
· Process items for shipment according to established guidelines and procedures.
· Receive items according to established guidelines and procedures.
· Communicate incoming and outgoing status to appropriate internal customers and managers.
· Handle correspondence as directed by Dept. Manager
· Maintain an organized, safe, and efficient work area.
· Ensure effective tracking of shipments.
· Administer service car rental program.
· Ensure best relationship possible between dealership-customer-factory.
· Handle selected customer complaints.
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
· All other duties as assigned.
Qualifications
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
All your information will be kept confidential according to EEO guidelines.
Delivery Specialist
Mount Pleasant, TN Job
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. ESSENTIAL JOB FUNCTIONS
Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
Communicate any problems or special needs from customers to store management.
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
Clock in/out according to company policy.
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Desired:
Familiar with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Client Advisor - BMW MINI OF NASHVILLE
Sonic Automotive Job In Brentwood, TN
At BMW MINI OF NASHVILLE, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate sales appointments
· Conduct phone surveys to assess customer preferences and quality of experience
· Effectively utilize lead management tools
· Compile all necessary reports, forms and other documentation on a timely basis
· Perform other job-related duties as assigned
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
(The Sales Representative Position has a Pay Scale consisting of the following elements and ranges. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)
Qualifications
· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
· The requirements listed are representative of the knowledge, skill, and/or ability required.
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.
Sales and Training Manager - BMW of Nashville
Sonic Automotive Job In Brentwood, TN
At BMW of Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Sales Manager ensures that the dealership meets its unit sales quotas and its gross objectives on a daily, monthly, and yearly basis. S/he will ensure that the retail and fleet units sold produce sufficient gross to aid the dealership in reaching its profit objective on a monthly and yearly basis. S/he will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the New- and Used-vehicle Sales Departments.
Duties and Responsibilities:
· Make a monthly projection of the vehicle requirements by department for the immediate 90-day sales period.
· Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits.
· Forecast monthly with each salesperson to establish objectives in terms of the number and type of customers coming into the dealership, closing percentages in each category, time utilization, prospecting efforts, unit sales, and projected income.
· Recommend to the Dealer procedures for short-and long-range advertising, sales
promotions, staffing needs, lease promotions, compensation plans, customer complaints, salespersons' evaluations, and car rentals.
· Prepare a Plan of the Week and submit to the Dealer.
· Meet with each salesperson as early as possible every day to review yesterday's results and today's plan of action.
· Conduct sales meetings.
· Facilitate pre-delivery with the Service Manager.
· Provide on the job training for salespeople.
· Ensure that salespeople are following an established prospecting program to obtain
optimum results.
· Review monthly commission sheets, productivity reports, salespersons' monthly forecast, and profit performance with the Dealer by salesperson and as a department.
· Maintain a balanced vehicle inventory and establish a program for moving new cars in
inventory over 90 days.
· Maintain a balanced vehicle inventory and establish a program for moving used cars in inventory over 45 days.
· Require that standards are maintained for displaying, merchandising, and maintaining vehicles.
· Ensure that every prospect is thanked personally.
· Check the condition of all demonstrators monthly.
· Keep an accurate count of floor traffic.
· Implement and monitor Factory Standards and programs to achieve 100% Customer Satisfaction.
· Conduct and document ongoing refresher safety training within the sales department.
· Conduct periodic self-inspection for hazard assessment within the sales department and recommend and document action needed and action taken.
· Ensure that sales department employees follow safety policy and practices and that they report any and all accidents immediately.
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications
· Must be legally and technically able to safely operate Company and customer-owned vehicles.
· Must be insurable by Company insurance carrier.
· Ability to read and comprehend instructions and information.
· High school diploma or the equivalent.
· Two years of automotive sales experience.
· One year in a dealership management position.
· Excellent communication skills. Excellent managerial skills.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
.It's time to make the most important move of your career
.
From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Commercial Parts Pro Store 3200
Clarksville, TN Job
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
* Maintain commercial customer relationships
* Provide GAS2 selling experience commercial customers
* Achieve personal / store sales goals and service objectives
* Provide day-to-day supervisory support for Team Members
* Collaborate with GM on coaching and developmental needs for Team Members
* Dispatch drivers ensuring delivery standards are achieved
* Maintain commercial stocking programs
* Build and maintain a network of second source suppliers
Secondary Responsibilities
* Maintain core bank and commercial returns
* Maintain commercial credit accounts
* Partner with GM to ensure proper driver coverage
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Ability to source from numerous places including special order, FDO, second source, etc.
* Advanced selling skills for commercial customers
* Ability to multi-task and remain organized·
Effective communication, listening and problem solving skills
Essential Job Skills Necessary for Success as a Commercial Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success
A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
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Service Advisor - Porsche of Nashville
Sonic Automotive Job In Brentwood, TN
At Porsche of Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Test-drive the vehicle or refer to the test technician as necessary.
Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.
Maintains a dealership-prescribed standard for “hours per customer repair order written."
Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Two years of experience in a dealership position.
General knowledge of vehicle mechanical operations.
ASE certification preferred.
Sales experience preferred.
Professional personal appearance.
Excellent oral and written communication skills.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
All your information will be kept confidential according to EEO guidelines.
Automotive Technician - Mercedes-Benz of Nashville
Sonic Automotive Job In Franklin, TN
At Mercedes-Benz of Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Offering up to $5000
sign on Bonu
s for Mercedes-Benz Certification and/or MB or other Luxury Brand experience, please ask hiring manager for more details.
Job Description
Responsibilities:
Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnose cause of any malfunction and perform repair.
Communicate with parts department to obtain needed parts.
Save and tag parts if the job is under warranty or if requested by the customer.
Examine the vehicle to determine if additional safety or service work is required.
Notify service advisor immediately if additional work outlined is not needed or required.
Notify service advisor immediately if repairs cannot be completed within the time promised.
Document work performed.
Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
Supervise work of any apprentice technicians as assigned.
Qualifications
ASE Certified required.
Valid driver's license and a good driving record.
Must be authorized to work in the USA.
Must perform duties and responsibilities in a safe manner.
Must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
Additional Information
Sonic Automotive provides outstanding benefit options to Associates and their families, including:
Our "Hybrid" Medical plan provides associates with a cost-sharing medical/pharmacy plan along with the ability to set aside money through retirement tax-free in a Health Savings Account.
When enrolled in the Health Savings Account, you'll have early access to the future contributions through our "HSA on Demand" feature.
A company contribution is also made to your HSA every pay period!
A choice of 3 dental plans
A Vision plan
A Flexible Spending Account for a tax-free way to pay for dependent day care
Short and Long Term Disability
Life Insurance (company-paid, as well as supplemental)
Legal Plan
Critical Illness, Accident and Hospitalization plans
Home and Auto Insurance at special group rates and payroll deduction
Pet Insurance
Available $0 Health plan premiums for Technicians based on tenure
#Mercedes #MercedesBenz # Mercedes-Benz #German Cars #Nashville #Imports #Mechanic #AutoMechanic #Automotive Mechanic #Automotive Technician #Certified #Lamborghini #Lexus #Ferrari #BMW #Audi #Porsche #
Service Porter- Audi Nashville
Sonic Automotive Job In Brentwood, TN
At Audi Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.
Duties and Responsibilities:
· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
· Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
· Drives vehicles to and from service lane, service stalls, and parking lot as needed.
· Makes key tags for vehicles
· Maintains a professional appearance
· Performs other duties as assigned
· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications
· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
· The requirements listed are representative of the knowledge, skill, and/or ability required.
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
.It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
MANAGER TRAINEE
Clarksville, TN Job
The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date of entry into the AutoZone MIT program, it may be possible to progress to a management position within approximately 8-12 weeks, depending on the prior experience and performance of the MIT.
Responsibilities
An MIT is a member of the management team. As a member of management, an MIT will be expected to Live The Pledge, deliver WOW! Customer Service, and drive store execution and performance. Under the supervision of the Store Manager, the MIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The MIT is responsible for supporting the Store Manager in the overall operation of the store to include:
* Overall store retail/commercial management, supervision, and policy implementation
* Financial management - manage, analyze and reconcile monthly P&L statements
* Employee staffing, training, and development
* Inventory management
* Customer service leadership
MITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and AutoZone culture. MITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the pipeline role and be considered for management openings.
Note: Selection for the MIT position does not guarantee promotion into a Store Manager/Commercial Sales Manager position. Whether and when an MIT is actually promoted to management is dependent on a variety of factors, including but not limited to performance and availability of management openings.
Requirements
* 1 -2 years of previous experience as a retail manager or supervisor
* Ability to work a full-time flexible schedule, including morning, night and weekend shifts, and to work overtime as needed
* Bilingual preferred, but not required
* Previous automotive experience preferred, but not required
* Previous experience analyzing company financials including Profit and Loss Statement preferred, but not required
Benefits at AutoZone
AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing.
Some of these benefits include:
* Competitive pay and paid time off
* Unrivaled company culture
* Medical, dental, vision, life, and short- and long-term disability insurance options
* Health Savings and Flexible Spending Accounts with wellness rewards
* Exclusive Discounts and Perks, including AutoZone In-store discount
* 401(k) with Company match and Stock Purchase Plan
* AutoZoners Living Well Program for mental and physical health
* Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster:
https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Business Office Associate
Murfreesboro, TN Job
6138 - Murfreesboro - 3506 Manson Pike, Murfreesboro, Tennessee, 37129-2286CarMax, the way your career should be! Provide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Merchandiser/Cashier
Springfield, TN Job
Greet customers on sales floor, directs them to product or to parts specialist. Check out customers and deter shoplifters. Keep the front area stocked and fronted, stock merchandise according to planograms or displays, and complete sales preparation.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Merchandiser
Greet customers on sales floor, assisting them in location of merchandise or directs them to parts specialist if hard parts are needed.
Check in, price, and put up stock.
Keep merchandise on display floor fronted, full, and clean on a daily basis.
Make display changes according to company guidelines, planograms, etc.
Make all out-front price changes.
Make sure all "sale" signs are in place, sales flyer rack is stocked, maintain sufficient quantities of sale merchandise on display.
Remove all sale material when sale ends and restore original pricing.
Assist with stock adjustments, cycle counts, and overstock returns.
Work with manager to complete store To Do List and Team Weekly tasks.
Acts as main shoplifting deterrent/front floor security.
Assist with O'Reilly Image Maker responsibilities.
Clock in/out according to company policy.
Cashier
Check out customers purchasing front floor merchandise in a quick and friendly manner.
Handle merchandise returns from customers in a friendly and efficient manner.
Whenever express lane is not being utilized and the counter is busy, assist customers by finishing tickets, taking money, checks, and credit cards, etc.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Good aptitude for dealing with number sequences, good interpersonal communicational skills, good organizational skills.
Desired:
Previous cashier and/or stocking experience.
Ability to drive manual transmission vehicle.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.
Sales Consultant - Part Time
Murfreesboro, TN Job
6138 - Murfreesboro - 3506 Manson Pike, Murfreesboro, Tennessee, 37129-2286CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.