Software Support Analyst Jobs Near Me

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company. The Position: IT Support Specialist - Retail Location: Chicago, IL (On-site) Overview: AKIRA is seeking an IT Support Specialist to ensure the smooth operation of our store-level technology systems. Reporting directly to the IT Manager, this role is pivotal in maintaining and troubleshooting IT infrastructure at the store level, ensuring minimal disruptions to business operations. This is an ideal position for a self-sufficient, experienced IT professional who excels in hands-on technical support and problem-solving in a fast-paced retail environment. Essential Functions: Provide comprehensive support for store-level IT systems, including troubleshooting hardware, software, and network issues. Serve as the primary point of contact for store IT issues, ensuring prompt resolution of escalated technical problems. Manage IT tickets via the Service Desk system (Freshservice), handling more complex issues independently. Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify), printers, scanners, and tablets. Perform hardware and software upgrades, updates, and maintenance to ensure store systems are always running at optimal performance. Monitor and administer store networks, resolving connectivity issues and maintaining network security. Administer users and permissions in Active Directory, ensuring accurate and up-to-date access for store staff. Deploy and manage IT equipment in retail locations, ensuring proper setup and functionality. Stay informed on system updates and industry trends to improve support efficiency and recommend potential enhancements. Participate in an on-call support rotation, handling store-related IT issues during evenings and weekends as needed. Qualifications: Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent professional experience. 3-5 years of hands-on experience providing IT support in a retail, eCommerce, or similar environment. Ability to work independently, prioritize tasks, and manage multiple issues simultaneously in a fast-paced retail setting. Strong problem-solving skills and ability to troubleshoot complex IT issues with minimal supervision. Excellent written and verbal communication skills to work effectively with store staff and the broader IT team. The Ideal Candidate: Knowledge of POS systems (Shopify preferred), IT Ticketing Systems, and networking, including routers, switches, and firewalls (Cisco Meraki preferred). Demonstrates a proactive approach to identifying and resolving IT issues at the store level. Has a deep understanding of retail IT systems and processes, with the ability to act quickly to minimize disruptions. Exhibits strong organizational skills, attention to detail, and the ability to follow through on tasks and projects. Is comfortable working independently and managing tasks without direct supervision. Brings a positive, can-do attitude and a sense of ownership over the store-level IT operations. Diversity & Inclusion: At AKIRA, we value diversity and believe it is crucial to fostering an inclusive and dynamic workplace. We are committed to creating an environment where all employees feel respected and supported. Our team reflects the communities we serve, and we celebrate the unique perspectives and ideas that make us stronger as a company. Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including medical, dental, vision, pet insurance, life insurance, LTD, FSA/HSA, Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discounts. We encourage internal development and provide opportunities for career growth within the company. Most importantly, our culture empowers employees to contribute to the success of the business, with opportunities to impact and grow alongside AKIRA. Job Type: Full Time

We are looking for a motivated and enthusiastic Entry-Level IT Support Technician to join our team. The ideal candidate will provide daily internal IT support and assist with Power App-related tasks. This position is perfect for someone who is willing to learn and possesses a basic coding background. • Daily IT Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, via email, or over the phone. • Troubleshooting: Identify and resolve technical issues by walking employees through problem-solving processes. Escalate unresolved issues to the next level of support as required. • System Maintenance: Perform regular maintenance tasks such as software updates, system backups, and security checks to ensure smooth operation of IT infrastructure. • Account Management: Create, modify, and disable user accounts as required. Manage permissions and access control settings. • Power App Development: Assist in the development, maintenance, and troubleshooting of Microsoft Power Apps applications. Collaborate with team members to design and implement new features and improvements. • Documentation: Maintain accurate records of technical issues, solutions, and best practices. Create and update user guides and support documents. • Inventory Management: Track and manage IT assets, including hardware and software inventory. Assist in procurement and deployment of new equipment. • Onsite Support: Be prepared to provide onsite support when called upon, even during remote working times. This includes the ability to travel to the office or other locations as necessary. Requirements Educational Background: equivalent in Information Technology, Computer Science, or a related field. Bachelor's degree preferred. Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Familiarity with Microsoft Office Suite and Windows operating systems. Coding Knowledge: Basic coding skills in languages to Microsoft power Apps or any relevant language. Willingness to learn and develop Power Apps. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical issues to non-technical users. Problem-Solving Skills: Strong analytical and troubleshooting abilities. Attention to detail and proactive approach to resolving issues. Customer Service: Commitment to providing high-quality customer service and support. Patience and empathy when dealing with user issues. Experience: Previous experience in an IT support role is a plus but not required. Internships, volunteer work, or personal projects showcasing technical skills will be considered. Certifications: Certifications such as CompTIA A+, Microsoft Certified: Power Platform Fundamentals, or similar are advantageous but not required. Power Apps: Experience with Microsoft Power Apps, including designing and building apps, is highly desirable. Language Skills: Proficiency in Japanese is a plus.

Do you throw around words like “statistical significance” with reckless abandon? Are you someone who has a knack for recommending design decisions based on tangible insights - someone who finds the needles in the haystacks? Do you like Slack hangouts, flexible hybrid/remote culture, and unlimited PTO? If so, you may be a perfect fit for Nebo's award-winning UXO team. Being a UXO Specialist at Nebo Nebo is a human-centered agency built on a culture of respect, professional growth and care for every employee. With numerous perks, including hybrid in-office/remote work options designed to fit your needs, unlimited PTO, and free attendance to local marketing events, join this fun-loving team that occasionally talks Slack Smack. We're looking for the right person with a mind for phenomenal User Experience design, plus an interest in business strategy and analytical insight. You'll work as part of our collaborative UX team to make our clients' digital presence even more amazing and user-friendly. You will perform insightful UX Research, providing heuristic recommendations, and building and managing A/B and multivariate tests. Interested in putting your skills and talents to work? We'd love to have you. UX Optimization Specialist Job Description Assist in the development and execution of UXO strategies with the goal of increasing conversion rates and revenue for clients Contribute to Nebo's optimization processes, tools and strategies to increase efficiencies and results Effectively collaborate with other Nebo teams, including Intelligence (Research & Analytics), Content, Design and Engineering Develop hypotheses, testing briefs and reports for A/B tests Attend client calls/meetings when UXO work is being presented or discussed Assist in the research and creation information architectures and sites that guide users down carefully crafted user flows Requirements: Bachelor's degree 2+ years experience (UX / CRO / Analyst or related field) Loves to work with data, and has a basic understanding of statistics Strong creative communication skills Upbeat attitude, driven and motivated to work in a dynamic environment Nice-to-Haves: Experience with Optimizely, VWO and/or other testing platforms Experience with Google Analytics, Adobe Analytics and other digital analytics solutions Ability to pull insights from completed tests - even failed or inconclusive tests - for future usage Experience with Figma is a plus Experience in HTML, CSS, Javascript and/or JQuery is a plus Experience with UX design is a plus Nebo's Commitment to Diversity & Inclusion As a human-centered agency, we believe in uplifting our community and advancing society through inclusive business practices. We're dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience.

Technical Specialist - Organic Chemistry - Chicago Our client is a top firm, seeking a technical specialist for its Intellectual Property practice in Chicago. Prior legal experience is not involves The salary range for this position is between $105k to $130k. Qualifications Advanced degree in Organic Chemistry [Ph.D. is preferred] with strong academic credentials. Ability to communicate scientific concepts and to grasp new technical teachings quickly. Excellent verbal, written, and interpersonal skills. Excellent organizational skills; detail-oriented and professionalism. Excellent interpersonal skills. All candidates must be authorized to work in the U.S.

Depot Management - Tech Support Engineer Required Skills: Proficiency in troubleshooting and resolving technical issues. Ability to collaborate effectively with cross-functional teams. Strong documentation and communication skills. Job Summary: Config Center tech will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. This position will require some technical skill and background for day-to-day functions of the role. Typical Examples: Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair Break/fix repair of hardware In addition to device management listed above, the ability to effectively communicate written and verbally is important to the success of this role. Execution of project-based work and ability to prioritize work based off guidelines will ensure that the needs of our customers are met. Typical examples: Project tracking, customer interactions (written & verbal), and ServiceNOW updates Shipping and receiving of hardware Interaction with shipping/receiving departments and guidelines This role will also be responsible for asset management to ensure effective tracking of assets within the United States. Typical examples: ServiceNOW updates as devices move from primary location Inventory Audits on monthly basis Barcode and assign asset Years of Experience: 4-7 Years of Experience

- Chicago) Phillip Capital Inc. is dually registered with the SEC/FINRA as a self-clearing broker dealer and the CFTC as a registered Futures Commission Merchant (FCM). We offer the opportunity to grow your skills and make meaningful, visible contributions to both your team and the company. We believe in integrity, accountability, open communication, and continual improvement to build for the long term. Our office in the iconic Board of Trade Building is conveniently located near Metra and CTA lines and close to restaurants, parks, shopping, and cultural institutions. Our building amenities include indoor bicycle parking, a gym, and a rooftop deck. Learn more about us at *********************** Phillip Capital Inc. is seeking an Analyst to join our Execution Services team. This position will support our self-clearing Futures Commission Merchant (FCM) and Broker Dealer (BD) business. The Execution Services team works closely with FCM/BD clients and brokers to manage market access, connectivity, and all trading related issues. Responsibilities Work closely with the VP, Execution Services and other analysts to manage daily operations, customer platforms, execution, routing and exchanges connectivity Assume ownership of day-to-day support activities and customer interactions Monitor ISV trading platforms and derivative exchange systems for order routing issues and resolve as necessary (FCM side) Monitor Order Management System (OMS) and manage client activities, including order approval (BD side) Provide technical and integration support for OMS and back-office clearing systems Monitor risk reports and take action as necessary Participate in projects and process improvement initiatives Interact with Technology team to address problems as they arise, as well as explore new system features and functionalities Ensure trading and compliance processes are completed; escalate issues to management as needed Support other teams at Phillip as necessary Qualifications Bachelor's degree in finance, economics, mathematics, computer science, or related field Proficiency in VBA, Excel, SQL and Python strongly preferred Strong analytical skills and ability to recognize and mitigate issues with process and tools Ability to efficiently handle a multitude of tasks while maintaining a low error rate Strong attention to detail, time management, and solid communication/organization skills Absolute integrity and ability to recognize and learn from mistakes The pay range for this position is $60-70K. To be considered for this position, please apply via LinkedIn or Indeed or submit a resume directly to ************************** with “Execution Services Analyst” in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.

Build cutting-edge trading systems with total ownership and zero legacy tech. Most hedge funds and banks are weighed down by outdated systems, making true innovation nearly impossible. But this is different. Here, you'll start from scratch-designing and building world-class trading solutions with a clean slate, directly alongside the decision-makers. There are no bureaucratic layers, no outdated tech slowing you down-just the freedom to build the best systems possible with the right tools for each challenge. Expect to work across the full stack: Enhance OMS integrations Build a brand-new UI visualization for trading results Develop web application APIs Solve real trading problems in an ultra-high-performance environment Tech stack: Python for data, JavaScript/TypeScript on the frontend, and Elixir for web-but here's the thing: they care more about engineering talent than specific tech. If you're a true polyglot engineer, this is the place to push your skills to the next level. Who's this for? You've worked in hedge funds, trading, or capital markets (ideal but not required). You thrive in a lean, high-impact environment. You want full ownership over what you build. The team works onsite 5 days a week in Fulton Market. Starting salary will be in the range of $175,000-$225,000 and total compensation can get up to $400,000. Want to build applications across the whole trading lifecycle and work directly with the COO of a fund? Reach out for more information. No up-to-date resume required.

Kickstart Your Tech Career in Financial Services Are you passionate about technology? Interested in traveling? Looking to grow your career in a fast-paced financial services environment? MCS Group is thrilled to partner with a world leader in financial technology managed services. This global company provides IT infrastructure to capital markets firms in over 20 countries and is expanding its Technical Support team due to continued success. This is an exciting opportunity that offers: A comprehensive 4-6 week training program in Belfast (all expenses covered). Clear pathways for career progression in IT infrastructure, cybersecurity, and management. The opportunity to work in a dynamic, global environment with cutting-edge technology. The Role: Technical Support Engineer Provide on-site technical support to key financial clients. Troubleshoot and resolve IT issues for internal employees. Follow escalation processes where necessary. Manage and de-escalate customer frustrations effectively. Communicate across multiple business units. Complete comprehensive training with hands-on experience. The Ideal Candidate Minimum two years of technical support experience in Windows infrastructure, Azure, or Active Directory (AD). Strong communication skills with a customer-focused mindset. A competitive, resilient character with the ability to remain calm under pressure. Ability to empathize, assert, and problem-solve effectively. A strong technical acumen in Microsoft systems. A desire to upskill and progress in an IT career. What's in it for you Salary up to $90,000 2 Annual Bonuses Fully covered global travel Industry-leading 4-6 week training program Opportunities for IT certification Long-term career growth and development A social and collaborative work environment And much more Important: The initial training program requires travel to Belfast (all expenses covered). Please apply only if you are open to this opportunity and meet the experience requirements.

Are you a seasoned professional with a knack for troubleshooting and resolving trading applications and order routing issues? Do you excel in providing top-notch Level 2 support in a fast-paced environment supporting trading systems? Are you looking to work in a vibrant and intellectually stimulating environment that offers opportunities for professional growth and career advancement? Then you are at the right place! At the client's Fintech firm, you will be able to access state-of-the-art technology and utilize your SQL, Python, and C# skills. Be a part of a collaborative culture that values innovation and creativity and provides competitive salary, bonuses, and benefits. Please note this is an onsite position at the client's Chicago office. As a Client Support Analyst, you will: Technical Support: Provide expert Level 2 support for order routing and trading applications. Issue Resolution: Diagnose and resolve system issues to ensure seamless client trading operations. Technical Expertise: Utilize your extensive knowledge of equities, options, and futures to support our trading systems. Scripting and Development: Leverage your hands-on experience with SQL, Python, and C# to develop and troubleshoot scripts and applications. Protocol Management: Apply your deep understanding of the FIX protocol to maintain and enhance our trading infrastructure. Collaboration: Work closely with internal teams to enhance system performance and ensure client satisfaction. Requirements: 2+ years experience with client and trading application support within the trading industry. In-depth knowledge of equities, options, and futures. Hands-on experience with SQL, Python, and C#. Strong understanding and practical application of the FIX protocol. Possess or be able to obtain Financial Industry licenses: SIE, Series 3, Series 7, and Series 63 Problem-Solving: Excellent analytical and problem-solving skills with a keen attention to detail. Work Environment: Ability to thrive in a high-pressure, fast-paced trading environment. Bachelor's degree in Computer Science or a related field. This is an onsite position working at the client's Chicago office. Please note that the employer will not sponsor applicants for work visas. No recruiter represented or third party candidate submissions will be accepted. Any unsolicited resumes/candidate profiles submitted will not be considered are not subject to payment of agency fees

Job Opportunity: The ideal candidate will possess deep expertise in SAP S4 HANA and demonstrate a strong ability to perform root cause analysis, resolve complex cross-module functional issues, and provide comprehensive support to business teams across the globe. This role will also involve using deep knowledge to drive design and implement business solutions impacting various divisions across business departments. Job Responsibilities: Functions as the primary key contact for the business team for issues and concerns related to Materials Management, Logistics Execution, Quality Management, Production Planning and Inventory Management. Provides technical support to the global process teams and serves as a liaison between the SAP support team and other internal IT organizations and technical groups like BASIS and Technical/Development Team to resolve complex issues. Review resolutions and proposed solutions for business issues, assess their technical impact, and determine if overall results and objectives have been achieved in accordance with the existing global template and regulatory standards. Ensure service level management (SLA) compliance through the application of functional and technical expertise, delivering efficient application maintenance and support while confirming adherence to all business, compliance, security, and regulatory requirements in a validated environment. Ensure change control, access control, and landscape management processes are followed. Evaluate and approve support-driven changes to production. Participate in other project/enhancement assignments as needed. Required Qualifications & Education: Bachelor's degree in supply chain management, Information Technology, Business Administration, or a related field. 10+ years of experience in SAP S/4 Procure to Pay, Logistics Execution, Demand Planning, Inventory Management, and Quality Management. Hands-on expertise in configuration elements in SAP S/4 HANA SCM. Proven ability to conduct root cause analysis and resolve complex SAP issues. Extensive process and configuration knowledge of SAP S/4 Supply Chain area: PTP, SCM & OTC. Strong communication and interpersonal skills, with the ability to train and support end-users effectively. Experience in project delivery of all phases of the software development lifecycle. General understanding of the integration of SAP S/4 HANA SCM with other relevant modules. First-hand experience in template design and business consulting. First-hand experience with the SAP S/4 HANA platform is a must. Preferred Qualifications: SAP certification in relevant modules. Experience in project management and implementation of SAP solutions. Vendor Management knowledge. Knowledge of industry best practices in supply chain management.

This is a hybrid (3 days onsite, 2 days remote) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the Role As a Technical Support Engineer at Odoo, you will deliver technical solutions and support to help drive success for our SMB customers across North America. You'll collaborate with cross-functional teams to resolve complex challenges while serving as a trusted customer advisor. We're seeking a problem solver who can combine strong programming skills, empathy, and excellent communication to help businesses thrive. The ideal candidate understands business processes and can effectively translate technical solutions for various audiences. Responsibilities: Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions Collaborate with cross-functional teams to resolve customer and partner technical challenges Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience Develop solutions using Bash, Python, JavaScript, and PostgreSQL Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement Qualifications and Requirements: Bachelor's degree in Computer Science, Engineering, or related field Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred) Knowledge of ERP systems (CRM, Accounting, Inventory, POS) Strong problem-solving skills with the ability to translate technical concepts for diverse audiences Effective communication and collaboration skills with team members, partners, and customers Nice to have: 1-3 years of professional experience (technical support preferred) Experience with Odoo or similar ERP systems Background in SaaS or startup environments Experience working with Unix/Linux platforms A proactive learning mindset with a focus on continuous improvement Additional language skills (Spanish, French, or Portuguese preferred) Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $90,000-$105,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

*If the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30' if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.* We seek a highly skilled Technical Support Specialist with extensive experience troubleshooting VoIP, analog telephony, and LAN/WAN networking. This role requires deep knowledge of networking protocols, telecommunication systems, and cellular technologies (4G/5G). You will provide high-quality support, resolving complex technical issues for our customers. Responsibilities: Support and troubleshoot VoIP systems (SIP, RTP, TLS, SRTP), analog telephony, and LAN/WAN networking (TCP/IP, DNS, DHCP, NAT, routing). Configure, deploy, and support networking equipment (switches, routers, firewalls). Monitor and troubleshoot network performance for voice communications (QoS, latency, jitter, packet loss). Assist with cellular technology (4G/5G/LTE) related to telephony and networking. Collaborate with internal teams, maintain accurate documentation, and provide training. Qualifications: Proven technical support experience in VoIP, telephony, and networking. Strong understanding of VoIP protocols (SIP, RTP, etc.) and analog telephony. Solid LAN/WAN networking knowledge, including experience with routers, switches, and firewalls. Excellent communication and customer service skills. Ability to work independently and in a team. Preferred: Knowledge of 4G/5G/LTE and their integration with telephony. Familiarity with cloud-based VoIP and unified communications. Experience with network monitoring tools. Experience with a ticketing system.

Our client is currently seeking an IT Procurement Consultant This positions is hybrid to downtown Chicago (3 days a week onsite) Qualifications • Bachelors Degree in Business, Supply Chain Management or Finance and 7 or more years experience in Sourcing or Procurement related field focused on indirect sourcing or an equivalent combination of education and work experience • Strong analytical, sourcing, negotiation and communication skills. Technically adept with basic application software; proficient in MS Office Suites with advanced Excel skills Responsibilities: • Leads strategic sourcing events including collecting, analyzing, and presenting data and recommendations to various levels of management across the organization on opportunities, risks, and where to prioritize software investments. • Responsible for contract & price negotiations across the Marketing, HR, Print and Business Services and Applications categories. • Responsible for Category Management including but not limited to category spend analytics, multi-year strategic sourcing roadmaps, acquiring and educating the enterprise on markets, suppliers, and trends. • Leads and manages RFx (e.g. Request for Proposal, Request for Information, Request for Quote) process, including project management, development of RFx, negotiations and award process. • Responsible for contract review, drafting and creation of various agreements, including NDAs, Master Agreements (SaaS, Software License Agreements, Hardware etc.), Service Level Agreements, Statements of Work, etc. leading and facilitating all aspects of contract negotiations across multiple Risk Control Functions (e.g. Legal, Privacy, Risk) and ongoing contract administration. • Supports and monitors supplier adherence to contracts, manage suppliers via supplier activity reporting and business/performance reviews, support and conduct supplier scorecards, supplier rationalization and demand management opportunities. Rate: $40-$50/HR

Responsibilities: Customer Support Provide comprehensive support to treasury customers, including answering questions, setting up accounts, resetting passwords, and updating agreements and transaction limits for all treasury products, including ACH Origination, Wire Origination, Remote Deposit Capture, Lockbox, Account Analysis, and other services. Serve as the first point of contact for escalated issues and provide solutions for complex customer requests or problems. Provide exceptional customer support, troubleshooting complex issues, and ensuring resolution within established timeframes. Provide demonstrations and training for customers on treasury product usage, including the installation and troubleshooting of hardware/software. Process and Compliance Perform Account Analysis review and account maintenance. Oversee the initiation, execution, and review of treasury agreements to ensure accurate and timely implementation of contracted services. Verify that contracted services are implemented within expected timeframes and accurately to ensure service fees are appropriately charged. Monitor customer accounts to ensure services are delivered as requested and comply with treasury management procedures and bank policies. Create and update department procedures and training materials to ensure team alignment with best practices. Innovation and Projects Assist with research and development of special projects, perform support functions related to departmental tasks, and frequently interact with officers and other departments. Contribute to special projects and manage departmental initiatives as assigned. Technical Skills: Proficiency in Treasury Management Systems and related technologies. Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with banking software and online banking platforms. Preferred Qualifications: 1+ years of experience in Treasury Management or operational support. Demonstrated leadership abilities or previous experience in a senior/lead role. Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP), preferred. Work Environment: Flexibility for remote work options, if applicable. Ability to manage multiple priorities in a deadline-driven, fast-paced environment.

Taylor Engineering, Inc. seeks to hire an entry level and/or mid-level Geospatial Scientist/Geographic Information Systems (GIS) Analyst to in any of our Florida locations (Jacksonville, Tampa, or Destin), or our Pennsylvania location (Philadelphia). Please note that this is an on-site position in any of our locations noted above. The Geospatial Scientist/GIS Analyst will work with our Federal Programs supporting FEMA MT-2 Program - Letter of Map Revisions (LOMRs). This is a nation-wide project and will accomplish the mission through spatial data development and analysis, map production, watershed management programs, and quality reviews. Job responsibilities will include managing mapping tasks related to floodplain mapping and management, as well as interpreting hydrology and hydraulics (H&H) analyses for FEMA Letter of Map Revisions (LOMRs). This will involve identifying discrepancies, ensuring alignment with FEMA standards, and working under the guidance and supervision of experienced senior staff. Requirements A qualified candidate will possess the following. Bachelor's degree in Geographic Information Systems, Geospatial Information Sciences, Geography, Geomatics or another related field. Entry Level: 0-3 years of experience in the GIS field. Mid-Level: 3-6 years of experience in the GIS field. Must be a U.S. Citizen. Knowledge of ArcGIS/ArcGIS Pro and associated extensions including 3D Analyst and Spatial Analyst. An understanding of spatial analysis, data management in a relational database, map preparation, and topographic data development. Enthusiastic, positive “can-do” attitude. Effective written and verbal communication skills. Ability to work in a fast-paced team environment and multitask effectively. Effective analytical and problem-solving skills. Travel and field work may be required. Ability to understand and interpret technical information and diagrams. Preferred Experience with FEMA LOMR - Letter of Map Revision. Experience with FEMA Flood Insurance Studies, DFIRM production, and Compliance. Experience with floodplain and flood risk mapping. Experience with Coastal and Riverine Resiliency, Sea Level Rise, and Vulnerability Studies. Physical Job Requirements: Lifting up to (25) pounds unassisted. Sitting for extended periods of time. Possess acceptable vision (with or without corrective lenses) to be able to see and navigate a computer screen. Ability to occasionally go out into the field and construction sites. Who are we? Here at Taylor Engineering, we are a team. We succeed together. We are a group of professionals in a business casual, team member-focused environment. We support career growth and personal development. We work hard, and we play hard-doing both while always upholding our Vision and Values. We are servant leaders, seeking to help our clients and the community at large. Still not convinced? The Jacksonville Business Journal recently named us a 2024 Best Places to Work. Benefits You are not a number at Taylor and our benefit plans show we take care of our people. From flextime to playtime and from the boardroom to the classroom, you'll find a slew of policies and programs designed to benefit you. We offer medical and dental at no cost to the employee, vision, group life, medical leave, short- and long-term disability, accrued paid leave, 401k, as well as… Bonus program Generous PTO Licensure, training, continuing education, and tuition reimbursement Participation in the Employee Stock Ownership Program (ESOP) Flextime scheduling and work from home options Seven paid holidays and two floating holidays Wellness incentives and monthly fitness reimbursement Health savings account and flexible spending account options Life insurance Short- and long-term disability Relocation reimbursement package (if necessary) Location Florida Considering relocating to or within the state of Florida? No need to wait until retirement to enjoy the sunny and warm climate, world-renowned beaches, and attractions. Florida is one of a few states that charges no state income tax, and our cost of living typically trends below the national average, depending on where you decide to call home. Taylor Engineering, Inc. is an Equal Opportunity Employer/Veterans/Disabled.

GPA, as part of the Fedrigoni Group, is the market leader in substrate solutions for offset, digital, and wide-format printing, with a comprehensive offering of pressure-sensitive papers, printable films, eco-friendly substrates, digital and specialty papers, and more. Our foundation is built on consistently delivering a wide variety of superior products that help our partners and clients innovate and shape the printing industry. It is our continued focus on developing innovative solutions for our customers and their businesses, combined with the commitment to provide the best products in the marketplace that has positioned us as the industry leader. We are currently looking for a Client Support Specialist to join the team at our headquarters in McCook, IL. The ideal candidate is an experienced customer service professional with 5+ years in order taking, quoting, and tracking shipments, ideally in the paper or printing industry. They should be highly organized, detail-oriented, skilled in ERP/CRM systems, and able to communicate effectively with both customers and internal teams in a fast-paced environment. Primary Function: Serve as liaison between customers and all internal departments to service the customer in a seamless fashion that demonstrates world-class customer service. Ensure clear, precise, timely, accurate, and professional communication to all internal and external customers. Exhibit positive leadership in a manner consistent with the GPA Mission, Core Values, and Annual Corporate Objectives. Primary Responsibilities: Answer inbound customer calls and emails which includes taking orders, answering questions regarding order inquiries, application/product capability, item inventory/price check, product substitution recommendations, custom order processing/lead times, and freight/shipping. Monitor CS correspondence dashboard to navigate daily activity; flexing to change direction, adjusting speed, or requesting additional resources as needed. Use slower times to follow up on orders, process credits, or complete projects or product training initiatives. Proactively communicate to the Sales Team and the customer if any delays or changes to the order occur after confirmation. Report any phone, system, or outage issues immediately to the CSR Lead and IT department (if necessary). Accurately and efficiently process phone, fax email, or web orders, sample requests, and quotes - updating customer account data as necessary. Process custom quotes and orders including, the gathering of appropriate information from the customer regarding the order, establishing and communicating accurate lead times, entering the order with all pertinent information, and communicating to the merchandising team complete and accurate information when requesting custom quotes. Listen and understand customer's needs and where applicable, escalate concerns to the CSR Lead and/or Manager. Problem solve customer situations including - contacting someone in-house to gather information, providing pricing information by looking at system quotes or researching customer billing history, etc. Interact with customers and GPA internal team: Sales, SCP, Finance, Production, and warehouse personnel in a timely, accurate, and professional manner. Ensure clear, accurate, and timely communication of information to Accounting, Marketing, Merchandising, SCP, Sales, and Warehouse teams. Secondary Responsibilities: Work with our Sales Team to inform them of the need for cost and system information updates, where necessary. Assist them with understanding the process of updating information, and as able, input such updates on a limited basis and only as time allows. Monitor product inventory levels while processing information requests and notifying SCP of needs as they arise. Work to process all open cases in a timely manner by expediting requests for information back to the sales team or other departments. Ensure cases are closed in a timely fashion. Provide daily follow-up on open orders, back orders, drop ships, and credit hold orders as necessary. Assist in the development or adjustment of SOPs (Standard Operating Procedures) for Customer Service. Obtain freight quotes from the FedEx Desktop and/or work closely with the Freight Coordinator to determine the most cost-effective and fastest mode of transportation. Keep up to date on new product data or processes as necessary. Attend all scheduled GPA meetings and serve as an active participant. Enter workflows for consignment/mill return. Coordinate pick-ups with the Freight Coordinator for customer returns. Position Requirements: 5+ years of Customer Service Experience order taking, quoting prices, and tracking shipments. High School diploma required, college degree preferred. Paper or printing industry experience is strongly desired. Excellent verbal and written communication skills are a must. Must be organized and detail-oriented and able to juggle multiple priorities routinely. Must have excellent computer and typing skills, as well as proficiency in Microsoft Word and Excel. Experience with ERP CRM, and call-center software required, and advanced Microsoft Office skills are required. Must be able to build strong relationships with returning customers to ensure the most superior customer service possible. Must be able to handle multiple projects in a fast-paced environment. Must be a dependable, self-starter, possessing great follow-up abilities. Must be punctual to accomplish daily responsibilities. Must have a flexible daily schedule to cover co-workers' absences, PTO, etc., and the ability to work overtime when the situation arises. Must be able to work overtime as needed, to ensure timely handling of customer requests. Must be able to digest a large amount of product information and become a subject matter expert as quickly as possible. All post-offer candidates will be subject to the successful completion of a pre-employment background check and drug screen before they can begin employment. GPA offers a competitive compensation package, medical, dental, 401(k), paid time off, and much more. Relocation is not available for this position. GPA is an Equal Opportunity Employer and participates in E-Verify.

A growing real estate investment and management firm in Chicago is looking for a seasoned Systems Analyst with a passion for financial planning and a knack for optimizing complex systems to join their team. In this role, you'll be the driving force behind their financial planning systems, ensuring seamless operations and driving strategic enhancements. Location/Schedule: 3x/wk, Downtown Chicago Salary: Up to 120k depending on experience What You'll Do: Own the Financial Planning Systems: Manage and enhance their multi-system environment (Vena, Yardi, Argus) to support segment and corporate FP&A teams. Drive Data Integrity: Maintain accuracy and consistency across all financial planning and reporting systems. Optimize Processes: Utilize ETL tools, collaborate with stakeholders, and lead projects to streamline and improve planning, data management, and reporting. Provide Expert Support: Offer day-to-day system administration and empower the FP&A team to leverage financial tools and data effectively. Lead System Enhancements: Design, build, and implement new solutions to meet evolving business needs, moving away from excel based processes. What You Bring: 5-7 years of experience in industry or consulting, with a strong focus on financial planning systems (Vena, Argus, Anaplan, Hyperion). Experience with ERP systems, ideally Yardi. Proven ability to design and implement planning system solutions. Expertise in data transformation and reporting tools (Power BI, Tableau). Strong analytical, problem-solving, and communication skills. A Bachelor's degree in Business Administration, Information Systems, Finance, Accounting, or a related field. Real Estate Industry experience is a plus.

HCLTech is looking for a highly talented and self- motivated CFD Engineer to join it in advancing the technological world through innovation and creativity. Job Title: CFD Engineer Position Type: Full-time with HCL Tech Location: Peoria, IL Role/Responsibilities The position participates in simulation project planning with design and other simulation engineers, ensures simulations are executed accurately, analyzes results, and creates summary reports with recommendations. Much of the day is spent using 3D engine combustion and thermal software (CONVERGE or STAR-CCM+), building physics-based models, performing simulations, and analyzing results. Knowledge and experience with commercial 3D fluid dynamic and thermal software such as Siemens STAR-CCM+ or Convergent Science CONVERGE . Knowledge of engine system (such as piston, head, liner, valves, and intake and exhaust manifolds) and aftertreatment components (such as SCR systems, back pressure, and injectors) would be an asset . Experience with 1D simulation software such as GT-SUITE or Amesim and solid modeling software such as PTC Creo or BETA CAE Systems ANSA would be a bonus . Qualifications & Experience Minimum Requirements PhD Degree in Mechanical Engineering. The candidate must have performed fluid dynamics and thermal simulations as a part of their graduate studies or as part of a prior job in industry Pay and Benefits Pay Range Minimum: $25.96 per hour Pay Range Maximum: $42.30 per hour HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.