Team Work Jobs Near Me - 688 Jobs

Bilingual - English-Spanish (Required) Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This position emphasizes member education, customer service and front-line problem solving. Essential Duties and Responsibilities: Thoroughly understands the managed care philosophy and the company's products. Receives and responds to member and provider phone calls/inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Receives, records, and resolves member complaints and problems. Answers calls in a pleasant and courteous manner within 30 seconds. Routinely accesses member information via multiple computer systems. Accurately documents member and provider contacts on the computer system. Responsible for ensuring that members receive accurate and complete information. Communicates effectively and professionally with members, providers, and state agencies. Screens telephone calls and directs to the appropriate area or person as necessary. Acts as a liaison between members, physicians, and health plan. Researches member concerns and attempts to resolve issue during call. Works in coordination with other departments concerning member and provider issues. Prepares documentation and reports for review by the Customer Services Director and Supervisor. Maintains confidentiality per HIPAA guidelines. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Skills and Abilities: Verbal and written communication skills. Ability to work independently. Ability to meet deadlines. Ability to maintain a good rapport and cooperative working relationship with team. Work Schedule: As a continued effort to provide a safe and productive work environment, Community Care Plan is currently following a hybrid work schedule. Staff are able to work from home 3 days a week and will report to the office 2 days a week. *****The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Qualifications High school diploma or general education degree (GED) Bilingual - English-Spanish (Required) Two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge of word processing software, spreadsheet software, internet software Epic software (preferred)

Columbus RHFA has an exciting new opportunity for a staff accountant within a growing industry. See below for a description of the idea candidate, along with responsibilities and qualifications for the role! The ideal candidate will be responsible for timely and accurate preparation of financial accounting data in a variety of areas. It is essential that this candidate brings analytical and organizational skills in order to best support the accounting team. Responsibilities Work closely with the department heads to understand and ensure accuracy of all financial reporting activity Assist in preparation and distribution of financial statements Prepare financial statements and supporting schedules according to monthly close schedule Qualifications Bachelor's degree or equivalent in Accounting, Economics, or Finance 2+ years' experience in accounting Proficient in Microsoft Excel

The Claims Repricing Director is responsible for overseeing the repricing operations, client implementations, and product management for all repricing-related applications. This role works closely with internal teams, external vendors, and clients to ensure seamless integration, accurate claim pricing, and optimal operational performance. The Claims Repricing Director will leverage their technical expertise and leadership skills to drive efficiency, maintain compliance, and enhance client satisfaction. Roles & Responsibilities: Lead and manage technical implementation for repricing clients, ensuring timelines and quality standards are met with the HCH implementation team. Work collaboratively with our new Third-Party Administrator (TPA) implementation team as required for repricing clients. Provide technical expertise in Electronic Data Interchange (EDI) processes. Utilize reporting and analytics tools, including Power BI, Power Pivot, and Excel, to generate insights and performance metrics. Administer and maintain MS SQL Server 2008/2012/2016 databases related to claims processing. Oversee the processing and repricing of claims in alignment with the reference-based pricing (RBP) model, ensuring accuracy, regulatory compliance, and operational efficiency throughout the claims lifecycle. Manage claim flow process for all clients including network hierarchy set up and appropriate claim flow for out-of-network repricing. Work with software applications such as Move It and Pilotfish for 837 data consumption. Collaborate with internal stakeholders to identify process improvements and implement solutions to enhance efficiency and accuracy. Act as a liaison between internal departments, clients, and vendors to resolve issues and ensure smooth operations. Key Performance Indicators (KPI's): Timeliness and accuracy of new client and TPA implementations. Compliance with vendor contractual agreements and Client satisfaction. System uptime and performance metrics. Accuracy of invoicing and budget adherence. Reporting and analytics. Educational and Qualification Requirements: Bachelor's degree in Business, Information Technology, or a related field preferred. Minimum of 5 years of experience in claims repricing, healthcare operations, or a related field. Strong knowledge of EDI processes. Proficiency with MS SQL Server 2008/2012/2016 preferred. Experience with BI tools such as Power BI, Power Pivot, and Excel. Familiarity with Move It and Pilotfish for 837 data consumption. Excellent written and verbal communication skills. Ability to work independently with minimal supervision. Exceptional attention to detail and organizational skills. Confident, assertive, and collaborative team player. Demonstrated ability to manage multiple projects and deadlines effectively. This position is available for remote work for candidates located out of state. Local candidates will be expected to work onsite in the office. Company Overview: Great Place to Work Certified Healthcare Highways is redefining employer-sponsored healthcare by challenging traditional networks and introducing competition, flexibility, and cost efficiency to the marketplace. As a leader in high-performance networks (HPNs), we specialize in medical provider network services. We partner with high-quality providers, third-party administrators, payors, consultants, and employers to deliver tailored network solutions. Our approach expands access, drives down costs, and optimizes health plan benefits, ensuring better healthcare quality for businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers.

Principal Duties and Responsibilities Task will include but not be limited to: Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, crac, crah, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment. Monitor building management systems and respond to alarms and alerts promptly. Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace. Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk. Work order management, including CMMS, Vendor Management, and Customer Facing Tickets. Understanding and complying with emergency escalation procedures. Perform additional job duties as required. Minimum Experience: Education & Experience Systems, emergency generators, and switchgears. High School diploma or GED equivalent 4+ years related work experience. Language Skills Demonstrated verbal/written communication skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of tenants or fellow employees. Other Skill and Abilities Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages. Must be able to professionally interact with tenants and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical facility, including UPS. Physical Requirements: This position will require the following: Walking large, campus-like settings. Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a minimum of 50 lbs. Climbing stairs and navigating rooftops to access equipment. Using ladders up to 30 ft and working from heights. Ability to Climb a ladder with a 300-lb weight limit. Must be able to work different schedules. Must be able to work Holidays. Must be able to respond to site emergencies. Customer Environment Description A leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions across the globe. With more than 50 high-performance mission-critical facilities worldwide, the company ensures the continued operation of digital infrastructure for nearly 800 customers, including approximately 200 Fortune 1000 companies. Demanding customer and fast-paced environment, serving some of the largest companies in the world. JLL operates 40 sites for the customer that includes campuses and individual data centers. We provide operational support including operating engineers, chief operating engineers, facility managers, and regional managers. JLL has been supporting the customer since 2021. The relationship has continued to grow as the customer's business has grown. We continue to support current locations and assist in establishing new sites across the United States. We continue to struggle meeting the KPIs set forth by the customer, particularly when it comes to incidents. With an increased focus on training and adequate staffing models, we will be able to meet our obligations and exceed expectations. Our goal is to continue a fruitful relationship that allows us to grow with the customer. This will provide many opportunities for our employees and allow our customer to scale their business. Training Coming Into Role During Role Experience with engineering in critical environment Trained in NFPA70E Obtain EPA 608. Participate in the Technical Development Program Training on MCIM Training on Corrigo Training on Zendesk Training on ServiceNow Safety Training Corporate/HR Training MOP Management Job Hazard Analysis Technical Training Base Site Qualification Critical Facility Awareness Accountabilities and KPIs Accountability Associated KPI Respond to incidents in a timely manner Average 15 minutes Respond to tickets in a timely manner Average 15 minutes Complete rounds during shift Average 90% completion rate Responsibilities To: Area Responsibility Customer Operating Engineers - S2 are responsible for providing exceptional customer service to our direct and indirect customers. This includes, but is not limited to: Safely operate all equipment and systems. Ensure all records/reports are updated and accurate. Remain professional at all times. Following all policies and procedures, maintaining the highest standards. Team JLL operates as one team with every member of the team contributing to the success of the team, client, and company. Being a good teammate includes, but is not limited to: Report to shifts on time and ready to perform role to the best your ability. Work collaboratively with team to ensure we are meeting the customer's needs. Escalate safety concerns through appropriate channels and ensure you are working safely. Watch out for teammates and stop work if any unsafe conditions arise. Training Training is an important part of working at JLL, it is essential that every employee takes it seriously. This includes, but it not limited to: Ensure assigned training is satisfactorily completed on time. Seek additional training through JLL and client funded training to upskill or reskill. Ensure you are present and ready to learn for all training. Culture Every employee is responsible for creating a professional, positive, and inclusive culture. This includes, but is not limited to: Work collaboratively and professionally with everyone on site to ensure an inclusive culture. Provide feedback to leadership regarding issues, questions, or improvements. JLL Although employees work at the customer's location, they are employees of JLL and have responsibilities to the company. This includes, but is not limited to: Understand JLL's mission, vision, and values and how your role fits into the bigger picture. Support you will receive: Area Support Safety JLL is a safety focused company that works to ensure all employees receive the safety support they need. This includes: Proper PPE will be provided as required to safely perform work. Safety champions and HSSE are available for any safety questions or concerns. Training Employees cannot be their best without proper training. We are committed to supporting your training in development, which includes: We will provide all necessary training for you to do your job safely and effectively. You will be given time during your shift to complete all required training. Dedicated Training Engineers are available to assess training needs and ensure you are provided with necessary training. Qualification cards are used to ensure you are knowledgeable on all site-specific equipment and processes. Ability to leverage team knowledge. Provide training and experience focused on your growth and development. Communication All employees need to have a voice and stay informed. Our commitment to communication includes: Open door communication with leadership and corporate functions such as Human Resources. Regular communication from the PMO team regarding the account to keep you up to date. An environment that appreciates diversity of thought and encourages open communication. Receive daily communication about the site, team members, and upcoming projects. Team At JLL, employees are one team working toward the same goal. Your team will support you through: Two person work efforts to ensure you work effectively and safely. Collaborative environment where employees work together to achieve outstanding performance for our customer. . click apply for full job details

Optimizely Content Cloud Developer (NO THIRD PARTIES PLEASE) Employment Type: Full-Time, Contract About the Company: Our client is a specialized consulting group focused on Optimizely Content Cloud development. They are a small, highly collaborative team that works closely with clients to build and maintain digital experiences. About the Role: We are looking for an Optimizely Content Cloud Developer with strong front-end JavaScript skills and a .NET background. The ideal candidate will have experience working with Optimizely, Episerver, or Sitecore, as well as the ability to work in a client-facing, team-oriented environment. This role is fully remote or can be hybrid in New Hampshire. Responsibilities Develop, maintain, and enhance websites using Optimizely Content Cloud Review project requirements and provide development estimates Implement updates in a local development environment Manage source control using Git Track tasks and progress using Jira or Azure DevOps Participate in team stand-ups and client meetings Document processes and solutions to ensure smooth collaboration Troubleshoot and resolve production issues as they arise Create proof-of-concept solutions when needed Stay up to date with Optimizely Content Cloud and evolving web standards Qualifications Must-Have: Optimizely, Episerver, or Sitecore experience 1-5+ years of development experience Full-stack background, with strong .NET development skills Experience with JavaScript frameworks (preferably Angular) Strong understanding of CMS/DXP development in a digital agency or web development environment Excellent communication skills and a collaborative mindset Ability to be client-facing and work effectively with internal teams and customers Nice-to-Have: Familiarity with cloud platforms (Azure preferred, but AWS, Heroku, or DigitalOcean are also welcome) Experience working in fast-paced environments Strong problem-solving skills and the motivation to learn and grow in a small, agile team Why Join? Work remotely or hybrid in a collaborative, close-knit team Direct client engagement with opportunities to grow technical and consulting skills Exposure to leading digital experience platforms and cutting-edge web technologies Fast-moving projects that offer challenges and opportunities to expand your expertise If you are an experienced Web Developer with Optimizely experience, strong front-end skills and an interest in CMS/DXP development, we'd love to hear from you! Apply today.

Who you are: ConXtech, an innovative structural steel solution that delivers unparalleled speed, is seeking an energetic, self-motivated Business Development Leader. You will be responsible for growing our existing client base, developing new business opportunities, and closing contracts. As a sales leader, you will identify opportunities where ConXtech adds value and develop relationships with decision makers and influencers, including developers, project owners, architects, and general contractors. The focus of this role is mission critical / data centers, life sciences, healthcare, k-12 and higher education. You will develop unique value propositions and solutions for our clients.This is an external facing role - you must enjoy meeting clients and most importantly have a passion for closing deals. For the last 20 years ConXtech has built a robust base of business in Northern California and this region represents a great opportunity for the right candidate. You have: Bachelor's degree or equivalent work-related experience. Minimum 3 years of experience in Business Development and/or Account Management. Proven track record winning work and developing new profitable business, with preference given to those with a technical product and relevant industry experiences. Strong business acumen and the ability to work effectively in a highly collaborative environment. Outstanding written and oral communication skills. Ability to run your own territory and achieve results. Proficiency managing multiple deadlines and client deliverables simultaneously. Nice to Have: Demonstrated network in the commercial construction industry including owners / developers, architects, engineers, and general contractors. Specific experience selling into, and general understanding of the healthcare, mission critical / data center, education, and life science markets. Familiarity with structural steel construction/engineering is a plus What you'll be doing: As a Business Development Manager for ConXtech, you'll: Grow existing business Close new business Develop close working relationships with key customer contacts to drive ConXtech's long-term business objectives. Develop and effectively communicate ConXtech's value proposition to varied external stakeholders and decision makers. Provide strategic leadership during opportunity pursuit to the internal engineering, estimating, operations and manufacturing teams. Work with our Marketing team to develop and deliver sales presentations that clearly focus on clients' needs and ConXtech's value proposition. Attend and actively participate in periodic trade conferences. Drive lead generation and new business opportunities in collaboration with our marketing and strategy team. Work with our internal team to report on key projects, clients, and pipeline movement in a CRM tool. Demonstrate ConXtech's mission,vision and values both internally and throughout the marketplace. Where you'll be working: You'll have the option to work remotely from home or our headquarters in Pleasanton, CA. Regional travel is required for client interface. Who we are: ConXtech is a construction technology company based in the San Francisco Bay Area. Our innovative structural steel building systems enable structures to be designed, fabricated and erected faster and safer than any conventional alternative. The ConX System is the chassis inside over 20 million square feet of healthcare, data center, commercial, high density residential and industrial structures. ConXtech works at the leading edge of the construction industry, introducing manufacturing methods and new approaches to increase efficiency, quality and safety throughout the design-to-delivery process. What we can offer you: Our employees are our biggest asset, and we want to make sure we continue to create a culture that is engaging,inspiring and rewarding to our team.We offer our team members a range of benefits, rewards, health insurance options, PTO and a 401(k) program with employer match. Our environment embraces those who are self-starters and go-getters. Is that you? Apply! We are looking for local candidates only. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. ConXtech is an Equal Employment Opportunity (EEO) employer. Job Type: Full-time, Exempt

Fully onsite New Albany, Ohio Engineer - System Owner - Packaging Equipment Engineer Top 3 Must Have Skill Sets: Project Management Problem Solving & Root Cause Analysis Communication and Team Work In this role the Line Owner/System Owner must work under general supervision, owns all the technical aspects in a manufacturing line. The processes were the SO/LO Engineer shall be familiar with are: characterization of process optimization strategies and/or solving problems of operational issues in the packaging operations, manufacturing, pilot technologies or capital projects. Applies basic engineering principles to the design and implementation of system modifications, experiments and/or capital projects. Organizes, analyzes and presents interpretation of results for operational issues or engineering projects of minor scope and complexity. As a technical resource of an area, System owner / Line Owner Engineer shall interact and provide direction to technical resources such as Mechanics, Automation Techs and IS teams. At the same time, the System Owner/Line Owner Engineer shall be able to define designs requirement to the service providers to fulfill area technical and equipment needs. Specific responsibilities include but are not limited to: • Provide solutions to a variety of technical problems of moderate scope and complexity. • Under general supervision will evaluate, select and apply standard engineering techniques and procedures. Assistance given for unusual problems. • Perform assignments that have clear and specific objectives and require investigation of limited number of variables. • Initiate and complete routine technical tasks. Operations Engineering: • Function as a technical specialist to equipment or systems regarding problem solving operations. Frequently become actively involved in daily operations when required to meet schedules or to resolve problems. • Routinely audit the operational performance and regulatory compliance of a moderate number of equipment items or systems of complexity. • Work with research, manufacturing, maintenance, process development, utilities, facilities, quality assurance and/or validation departments in developing requirements and recommendations for system modifications. Design Engineering: • Work under the direct supervision of project managers to complete design, engineering, and construction projects within schedule and budget constraints. • Work with consultants, architects and engineering firms on development of standard design documents. • Acquire and critique quotes for equipment modifications or installations. • Generate rudimentary project cost estimates and schedules. Preferred Qualifications: • Advanced degree in Mechatronics, Computer, Electrical, Mechanical, or Chemical Engineering • Knowledge and/or experience of pharmaceutical/biotech processes, especially in the area of final drug product operations • Knowledge of pharmaceutical/biotech processes • Familiarity with validation processes for Packaging areas • Familiarity with serialization process and networking • Familiarity with documentation in a highly regulated environment • Ability to operate specialized equipment, tools and computers as appropriate. • Ability to interpret and apply GAMPs and GMPs and familiarity with documentation in a highly regulated environment. • Ability to apply engineering science to production. • Able to develop solutions to routine technical problems of limited scope • Comprehensive understanding of protocol requirements. • Organizational, project management, problem-solving, as well as validation protocol, and technical writing capability • Excellent communication (verbal/written) and presentation skills • Demonstrated interpersonal skills including; collaboration, influencing, and facilitation • Protocol and script testing Writing • Dealing with and handling change • Packaging Equipment Technical knowledge • Analytical Problem Solving • Comprehensive understanding of validation protocol implementation requirements as well as knowledge of validation processes and requirements as applied to new equipment installations • Understanding of Operational Excellence and Lean Transformation in the Automation and Engineering Contex

Employment Type:Full time Shift:12 Hour Evening ShiftDescription: The Surgery department at Mount Carmel St. Ann's has a total of 12 operating rooms. The Registered Nurse would expect to see cases related to ENT, general, gyn, maxillofacial, neuro, ortho, plastics, podiatry, robotics, urology, and vascular. Mount Carmel St. Ann's has great surgeons, anesthesiologists, and nurse leaders that display excellent team work and collaboration. The department has a family like feel and is an overall great environment to work in with a minimal call requirement. This position is for Mid Shift: working from 1100-2300, three days per week. This position is eligible for an extra $10 per hour for hours worked past 1800. The Registered Nurse RN, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse RN, collaborates in the spirit of teamwork is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. What you will do: Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program . Assesses and evaluates patient care for an assigned group of patients, utilizing evidence based practice. Collaborates with patient and family to develop and implement a plan of care that includes physical, spiritual and educational components. Accurately communicates pertinent information to appropriate team members in a timely manner. Keeps patient/family apprised/updated. Documents accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. Assumes responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. Minimum Qualifications: Education: Graduate from school of nursing. Licensure / Certification: Current license to practice as a Registered Nurse in the State of Ohio. For Casual RNs 2 years of experience is required. All new graduate nurses with less than one (1) year of clinical experience are subject to participate and will be automatically enrolled in the Nurse Residency Program. Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement. Relocation assistance (geographic and position restrictions apply). Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Title: Software Quality Assurance Tester Solicitation: 70125041 Duration: On-going, no ending date Visa: Must be US Citizen, Green Card, EAD. No H1B Telework Policy: The primary work location(s) will be at 100% Remote REQUIRED/PREFERRED SKILLS: 7 years, Required - Testing complex Web Applications 7 years, Required - Testing all phases of Software Development Life Cycle 5 years, Required - Database/SQL Language 3 years, Preferred - Testing automation experience with Selenium and Testing 3 years, Preferred - Experience with tools like WAPT Pro, Jmeter, or other performance testing tools 2 years, Preferred - Previous experience with JIRA preferred 2 years, Preferred - Previous experience with Zypher Scale preferred JOB DETAILS: Texas Education Agency requires the services of 1 QA Engineer Automated 2, hereafter referred to as Candidate(s), who meets the general qualifications of QA Engineer Automated 2, Quality Assurance (QA) and Testing and the specifications outlined in this document for the Texas Education Agency. All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Education Agency and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Education Agency will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). The Software QA Engineer performs advanced and/or supervisory computer systems analysis and team work, administering the daily operations and activities of testing teams within the Quality Assurance (QA) section of IT-SEDS (Information Technology - Statewide Education Data System). Work involves planning, and analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. This position will work with the project development teams to provide the following Software Testing Services: Analyze user requirements, design documents and other documentation to develop detailed test cases Create and execute automated functional and regression test cases, report and document all issues, test cases ran, test results, and testing summaries in detail Perform manual testing and data validation Perform SQL queries to analyze and manipulate data Work with development team and customers to clearly understand the functionality under test to define and implement test case automation and clearly communicate to the team Execute performance and accessibility testing Experience in Selenium and TestNG using Java Language The QA group supports and facilitates the implementation of all apps/projects in the Texas Education Agency. Services are expected to start 04/16/2025 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 872 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. Services shall be provided during normal business hours unless otherwise coordinated through the Texas Education Agency. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. The primary work location(s) will be at 100% Remote, Work Location With-in the United States. The working position is Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Education Agency will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Education Agency. Debbie Pedigo CEO / Senior Staffing Consultant DebbieP@PedigoStaffing.com 830.433.4604 210.401.4501 Pedigo Staffing Services We Are Connected PedigoStaffing.com https://www.linkedin.com/company/2735943 FaceBook.com/pedigostaffing Howdy! Proudly serving Texans for 10 years!

Make the Transition to Remote Work with Globe Life - AO! Are you ready to leave the daily commute behind and transition to a flexible, work-from-home career? Globe Life - AO, a reputable leader in the life insurance industry, is seeking motivated individuals who are eager to make the shift to remote work. Whether you're currently in an office-based role or just looking for a fresh start, we offer a rewarding opportunity to join a stable, growth-focused company from the comfort of your own home. We have a variety of positions available, including Sales Associate, Client Success Specialists, and Insurance Agents, all designed to provide you with the flexibility and support you need to succeed remotely. With comprehensive training, ongoing support, and pre-qualified leads provided, you'll have everything you need to thrive in your new remote career. What We Offer: Smooth Transition to Remote Work: If you're ready to move from an office to a remote career, we provide the training, guidance, and support to make it a seamless process. Stable, Established Company: Globe Life - AO has been a leader in the life insurance industry for years, offering long-term career stability and growth opportunities. Pre-Qualified Leads: No cold calling! We provide a steady stream of pre-qualified leads, allowing you to focus on building relationships, closing sales, and earning commissions. Unlimited Earning Potential: Our compensation structure rewards high performance with unlimited earning potential. Remote Work Flexibility: Enjoy the freedom of working from home with the flexibility to create your own schedule, so you can achieve the perfect work-life balance. Ongoing Training & Support: You'll receive the training you need to succeed, plus continuous support from a team that's committed to your growth. Career Advancement: As you gain experience and develop your skills, you'll have opportunities to grow into higher-level roles, including leadership positions. Key Responsibilities: Engage with Pre-Qualified Leads: Connect with clients who have shown interest in life insurance or other services, helping them find the best solutions to meet their needs. Build Client Relationships: Understand client needs, offer tailored solutions, and establish long-term relationships by providing ongoing support and expert guidance. Achieve Sales Goals: Work toward and exceed monthly sales targets, maintaining a high level of client satisfaction. Manage Client Accounts: Track and follow up with clients to ensure their needs are met and adjust policies or services as necessary. Collaborate with Your Team: Work closely with colleagues to share best practices, enhance client experiences, and achieve team success. Qualifications: No Experience Required: While experience in sales or customer service is a plus, we provide comprehensive training to help you succeed in your new role. Self-Driven & Motivated: You must be able to work independently, manage your own time, and stay focused on achieving goals in a remote work environment. Strong Communication Skills: Comfortable engaging with clients virtually, whether by phone, email, or video call, with the ability to explain complex products and services clearly. Tech-Savvy: Ability to use digital tools, CRMs, and virtual platforms for managing leads, client accounts, and communications. Goal-Oriented: You're driven by performance and eager to meet or exceed sales goals or client satisfaction targets. Why Join Globe Life - AO? Remote Work Flexibility: No more commuting! Enjoy the freedom and flexibility of working from home, with the ability to set your own schedule. Stable Career Opportunity: Join a company that has been in the industry for years, providing long-term career security and growth potential. Unlimited Earning Potential: The more you sell or assist clients, the more you earn. Our bonus structure ensures that your hard work pays off. Comprehensive Training: Receive thorough training to ensure your success, even if you're new to working remotely or to the life insu

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role Summary As a Sales Development Representative (SDR) at Sophos, you will play a crucial role in driving business growth by generating and qualifying sales opportunities for the entire Sophos product suite. You will manage both inbound and outbound prospecting efforts, identifying high-potential leads and contributing directly to the sales pipeline. In this role, you will work closely with Account Executives and other teams, ensuring a smooth transition of qualified leads and identifying cross-sell opportunities within existing accounts. Success in this role requires a blend of strategic thinking, tenacity, and a passion for engaging with decision-makers at all levels. This is a dynamic and fast-paced position where you will be expected to meet and exceed performance targets while learning the ins and outs of the sales process, preparing you for future advancement within the organization. With a strong focus on customer needs, collaboration with internal teams, and consistent self-improvement, this role provides the foundation for long-term success within Sophos. What You Will DoExceed Performance Metrics: Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution.Lead Qualification: Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives.Outbound Prospecting: Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more.Daily Metrics: Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects.Effective Communication: Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging.Value Articulation: Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails.Collaborate with Sales Team: Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results.Research & Lead Mapping: Conduct research to identify key decision-makers and map out organizations for effective cold-calling.Probing & Qualification: Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit.CRM Management: Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria.Team Collaboration: Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives. What You Will BringExceptional Communication Skills: Clear, concise, and persuasive verbal and written communication abilities.Active Listening: Strong ability to listen and understand customer needs, challenges, and goals.Resilience & Grit: Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity.Confidence & Fearlessness: Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience.Drive & Competitive Spirit: Highly results-oriented, motivated to exceed targets and outperform peers.Curiosity & Active Listening: Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly.Adaptability: Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information.Team Player: Positive, collaborative, and supportive of team success while maintaining a high level of professionalism.Quick Learner: Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance.Professional Integrity: Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams.Desire to Learn & Grow: A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager. In the United States, the base salary for this role ranges from $47,700 to $79,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #B1 #li-remote #LI-ND2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

The Foster and Volunteer Coordinator facilitates deep engagement in the mission of the ASPCA through recruitment, support and celebration of dedicated foster caregivers, volunteers and responders at the Cruelty Recovery Center (CRC) in Columbus, Ohio. At the CRC, a dedicated team of sheltering, veterinary and animal behavior staff work together to serve animals rescued in ASPCA national cruelty cases and disaster responses. This team works closely with the ASPCA's National Field Response (NFR), Veterinary Forensics, Legal Advocacy & Investigations (LAI), Behavioral Sciences (BST) and Shelter Medicine Services (SMS) teams to ensure well-coordinated operations and high-quality care for animal victims of neglect, abuse and natural disasters. The CRC team also provides care for animals housed in ASPCA temporary field shelters. The Foster and Volunteer Coordinator works under the direction of the Senior Manager, Volunteers and Fosters. Using best practices and innovative programs, the Coordinator will play a key role in ensuring the health and well-being of the foster population by providing administrative and client care support for our foster volunteers. In addition to supporting the work of the foster program, the Coordinator will also be responsible for providing support to the CRC's Volunteer Program. Perhaps the most critical function of the Coordinator will be to serve as part of a harmonious, united team of shelter operations, veterinary, and animal behavior experts, all dedicated to collaborating to provide balanced, integrated care. To succeed in this role, the Coordinator will possess excellent people skills and time management skills in addition to paying meticulous attention to detail. The Coordinator will champion all animal populations enthusiastically and realistically to foster families and be fluent in major aspects of their well-being. The Coordinator will actively build and support volunteer, foster, and responder relationships, ensuring positive experiences for participants of the program. Responsibilities: Responsibilities will include, but are not limited to: Program Support and Maintenance (85%) Under the direction of the Senior Manager, Volunteers and Fosters, follow strategy, program plans and tactics to realize key results for both the foster and volunteer programs. Assist with actively recruiting, training and retaining fosters, volunteers and responders Update robust foster and volunteer manuals reflecting best practices and priorities of the animal population Establish and maintain regular communications with fosters, volunteers and responders to increase engagement and provide training Ensure all volunteer and foster applications, documentation and credentials are managed, updated and organized. Monitor and maintain foster and volunteer databases Communicate with foster caregivers and volunteers via phone and email to provide general updates and respond to inquiries Establish and maintain regular communications with fosters, volunteers and responders, in conjunction with Senior Managers, to increase engagement and provide training Monitor and support volunteer and responder scheduling Approve volunteer responder itineraries, book travel arrangements, and review timecards to ensure accuracy Procure foster placements, schedule medical checkup appointments and organize animal returns from foster homes Work closely with operations, medical and behavior to assign appropriate foster volunteers to specific animals Develop innovative methods to market animals for foster placement Regularly monitor the metrics, volume and animal flow into and out of foster care; adjust operations as needed to improve service and efficiency Ensure all foster volunteers receive comprehensive training in disease control and prevention in their home, animal handling and safety techniques Ensure all foster families are provided direct, transparent communication about the purpose of their foster assignment and that those fostering animals with medical and/or behavioral risks understand that humane euthanasia may be the appropriate outcome for the animal Manage a robust cache of supplies utilized by foster families in home and by volunteers in shelter Provide a safe and compassionate environment for animals in our care, our staff and for our clients by using low-stress handling techniques Ensure needed animal follow-up tests and procedures are completed in a timely manner, in conjunction with Legal Advocacy & Investigations, Forensics and Medical Seek out, learn and implement best practices in the fields related to foster and volunteer programs Attend workshops for animal welfare professionals to expand the sheltering, rehabilitation and recovery work of the ASPCA; share learning with the entire team upon return Collaborate consistently with other ASPCA departments, prioritizing alignment in operations and practices across departments Maintain strict confidentiality when dealing with criminal cases Support the work of the Placement Team as directed Perform other duties as assigned by the Senior Managers Temporary Sheltering (15%): Assist with planning and arrangements for placement/foster for temporary sheltering operations in the field When appropriate, work with local communities affected by disasters to return rescued animals to their owners and find placement for unclaimed animals Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Demonstrated exceptional client services skills; solution-focused problem-solver Demonstrated exceptional skills in supporting programs Excellent people-management skills Ability to work well with foster families, volunteers and responders Always treats people and animals with care and respect; must be a compassionate caregiver for animals and have a genuine interest in leading others Maintains a consistently positive attitude; must enjoy working directly with people; respects team members at all levels Excellent written and oral communication skills Flexible communicator; ability to interact with diverse personalities and groups Meticulous organizational skills; pays close attention to detail Works efficiently and calmly in a quick-paced changing environment Works well under pressure; willing to work long hours Adapts to a flexible work schedule and willingness to be on-call for last-minute deployments Relishes troubleshooting and problem solving Ability to work independently as well as part of a team Ability to work closely with behaviorally and medically compromised animals in an environment where euthanasia is performed Low stress animal handling and restraint skills preferred Administrative and computer skills, including proficiency with Microsoft Word, Excel and PowerPoint required Ability to walk, bend, stand and reach constantly during a minimum 8-hour day Ability to drive a vehicle Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Must provide a valid driver's license upon hire and pass a motor vehicle history check demonstrating a safe driving history Ability and willingness to travel up to 20% of the time as needed Education & Work Experience: B.S. or B.A. preferred, High School Diploma or GED required At least one year of work/volunteer experience in an animal welfare setting (i.e. animal shelter, clinic, rescue, etc.) is required; 2+ years of experience is preferred. Experience working with medically or behaviorally compromised animals preferred Animal first aid skills preferred Fear Free Shelter certification in required within 60 days of hire Low Stress Handling University Silver-Level certification is required within six months of hire Knowledge of and experience working within Incident Command System (ICS) structure preferred; completion of IS-700.b, IS-800.d, IS-100.c, and IS-200.c training courses within 3 months of employment required Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $23.40 - $24.84 per hour. For more information on our benefits offerings, visit our website. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience: High School Diploma Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V).

Join and support our Employee Engagement team for a 10-week internship, beginning June 2 - early August. Our internship experience provides a dynamic opportunity to make an impact, pursue a variety of professional development opportunities, explore key learnings, network with leaders and peers, and collaborate cross-functionally with other areas of the organization. It is anticipated that the internship program this year will be primarily Remote/Work from Home. However, we hope to be able to have some opportunities for in-office and in-person activities as well. As such, candidates within commuting distance of ServiceLink's corporate headquarters in Moon Twp., PA may be given preference. A DAY IN THE LIFE In this role, you will… The ideal candidate has a passion for working with others to help bring our employee experience to life and assist in advancing companywide initiatives that foster a positive and inclusive culture. Reporting directly to the Employee Experience & Inclusion Director, this role will focus on supporting core programs, events, and play an important role in conducting research on employee experience best practices. WHO YOU ARE You possess … * Currently pursuing a Bachelor's or Graduate degree in Human Resources, Psychology, Communications, Business, or other related degree * Demonstrates a strong focus or contributions within an academic, campus, community, or related setting/pursuit. * Considerations or applicable experience may include prior internship or work-study roles, GPA of 3.0 or above, community volunteer, board or committee membership, extra-curricular achievements, or other experience in culture or engagement-related projects. Responsibilities * Gain a solid understanding of Employee Engagement activities, programs and systems to support core projects, processes, and strategic goals. * Independently gather information, research best practices to support recommendations and a gap analysis/assessment aligned with companywide employee engagement strategy; Support the development of innovative approaches to grow visibility and attendance for Employee Engagement activities and events * Support event planning projects and logistics for upcoming Employee Engagement activities (in the office and virtually, as needed); Assist in planning employee experience strategies, activities, events, and inclusion-related objectives * Communicate effectively and provide project updates such as preparing research outcomes, recommendations, presentations or proposals * Engage in problem solving discussions with the team and contribute new ideas, innovations, or perspective * Manage to deadlines; ensure documents are produced on time * Collaborate with other departments or with subject matter experts as needed * Engage with employees and exercise strong communication, emotional intelligence, and team work * Communicate daily with our team, stakeholders, and peers using Microsoft Teams features including video meetings * All other duties as assigned Qualifications * Undergraduate Junior, Senior or Graduate Student; Currently pursuing a degree in Human Resources, Psychology, Communications, Business, or other related degree * Demonstrates a strong focus or contributions within an academic, campus, community, or related setting/pursuit. * Considerations or applicable experience may include prior internship or work-study roles, GPA of 3.0 or above, community volunteer, board or committee membership, extra-curricular achievements, or other experience in culture or engagement-related projects. * Proficient in Microsoft Outlook, Excel, PowerPoint; Some experience with SharePoint is a plus * Prioritize and manage multiple and competing projects to meet deadlines; Demonstrates ownership and accountability to drive and support outcomes * Eager to learn, demonstrates curiosity, and comfortable asking questions to explore new ideas and gain a deeper understanding. * Clear and concise verbal, phone and video communication skills; Strong listening and writing ability * High level of detail, accuracy; multi-tasking and organizational skills; Problem solving, analytical, professional and interpersonal skills * Ability to work collaboratively with diverse members of the organization at all levels from team member to senior management * Ability to maintain the strictest level of confidentiality with sensitive information * Ability to work in a fast-paced work environment and exercise patience in problem-solving/troubleshooting * Ability to work independently and efficiently from home with remote supervision from direct management. * Ability and willingness to travel to local office if necessary Responsibilities - Gain a solid understanding of Employee Engagement activities, programs and systems to support core projects, processes, and strategic goals. - Independently gather information, research best practices to support recommendations and a gap analysis/assessment aligned with companywide employee engagement strategy; Support the development of innovative approaches to grow visibility and attendance for Employee Engagement activities and events - Support event planning projects and logistics for upcoming Employee Engagement activities (in the office and virtually, as needed); Assist in planning employee experience strategies, activities, events, and inclusion-related objectives - Communicate effectively and provide project updates such as preparing research outcomes, recommendations, presentations or proposals - Engage in problem solving discussions with the team and contribute new ideas, innovations, or perspective - Manage to deadlines; ensure documents are produced on time - Collaborate with other departments or with subject matter experts as needed - Engage with employees and exercise strong communication, emotional intelligence, and team work - Communicate daily with our team, stakeholders, and peers using Microsoft Teams features including video meetings - All other duties as assigned

Taylor & Francis Group is an Informa Business Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential. Job Description Every day millions of people read our content. Would you like to be part of our customer journey? Are you a Customer Service Manager with experience managing a team and used to working independently? The position will work as part of a global team, collaborating to manage operational business processes and customer workflows, liaising with other departments where appropriate. Investigating and driving forward the implementation of process improvements to improve customer satisfaction, first-time resolution, and reduce customer effort. We utilise Lean 6 Sigma methodology and can support your development via the completion of a Lean 6 Sigma green belt. This key role will work from home and from our offices in Boca Raton, Florida, three times a week. Some international travel will be required. You will lead by example to encourage and inspire others to provide excellent customer service in line with best practice, company policy, and procedures. The successful candidate should have a minimum of 5 years leadership experience covering a variety of processes and including management of complex/challenging customer issues and continuous improvement expertise. What you'll be doing: Leading by example to encourage and inspire others to provide excellent service in line with best practice and company policy and procedures. Promoting team work & collaboration to effectively achieve individual, team, and departmental objectives, sharing knowledge and skills. Provide support within own team and to other teams as required. Taking ownership of complex/escalated queries through to resolution, striving to increase customer satisfaction/first time resolution and reduce the need for customers to contact. Managing workload, reviewing capacity globally and in collaboration with the management team ensuring your team/department handles day-to-day priorities and department objectives. You take steps to remove obstacles that prevent achievement of objectives. Recruiting new team members. Providing support, training and coaching to members of the team. You inspire others to deliver excellent customer service and encourage others to participate/learn. You share knowledge/skills and available time beyond your team where needed. You set objectives, conduct reviews and regular 1-2-1's to review progress, manage performance and support team members in their self-development. Facilitating meetings and delivering presentations. Proactively creating and developing improvement ideas and driving forward the implementation of those ideas to improve customer satisfaction, reduce queries, increase productivity or reduce costs. You provide constructive feedback on new processes and developments. You are open to and embrace change and encourage others to do the same. Contributing to strategy and be responsible for turning ideas into actionable plans. Taking ownership for assigned projects, planning and managing, delivering milestones on time. Managing monthly reporting and other performance reports to ensure they are compiled and cascaded by agreed deadlines. Qualifications What we're looking for: Advanced working knowledge of Microsoft Office and systems used within Customer Service (ideally SAP and Salesforce) systems with expertise to train new team members. Minimum of 5 years previous leadership experience covering a variety of processes and including management of complex/challenging customer issues. Experience of encouraging others to work to Service Level Agreements. Experience of managing projects, engaging contributors at all levels. Understanding and experience using continuous improvement methodology. Ideally, supplier management experience. Additional Information What we're offering in return: Annual salary ranging from $60,000 - $70,000 + bonus Starting salary commensurate with experience 15 vacation days + 2 floating holidays and a paid day off for your birthday 10 days of sick time Up to 4 weeks of fully paid parental leave Discretionary 3 paid days off during the holiday season each year Paid time off for significant life events leave; i.e. moving or wedding Medical, vision, dental, and other voluntary benefits 4 paid volunteer days per year 401(k) + up to 3% match Flexible working schedule Seasonal social and charitable events Training and development What you should know: Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity. Candidates must have the right to live and work in the United States Location : The successful candidate will be able to utilize our balanced working model. Time spent in office will be 3x per week. We ask that candidates live within a commutable distance of our office in Boca Raton FL to ensure that as a balanced worker they can make it to our office locations to collaborate as required. Work/life balance: At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. Training And Professional Development: We're passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We'll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be. Interview process: Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we'd then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant. We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else - please ask us, we are happy to be flexible! Please contact [email protected] Being ‘you' at Taylor and Francis: Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law. We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: ******************************************** Or better yet check out our LinkedIn ‘Life' Page, highlighting our accomplishments, employees, and company culture. It's also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. **************************************************************************************************

The number one goal of everyone in our team is to make our Clients exceptionally happy. The IT Field Engineer plays an important role in making sure that happens. The IT Field Engineer handles escalated support requests for the Service Delivery Team, that require an onsite visit. When help is needed the IT Field Engineer can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKSCUSTOMER SERVICE Work on and resolve escalated Helpdesk Tickets Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with advanced troubleshooting USE OF OUR TICKETING SYSTEM Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Managing and recording all work though our Ticketing System Make sure that Client Documentation in well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren't “stale” throughout the process COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets that require Service Delivery Manager support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make constructive suggestions for change Contribute to the process of innovative change effectively Undertake other duties as required by the Service Delivery Manager SKILLS AND ATTRIBUTESDESIRED A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener Understanding of support tools, techniques and how technology is used to provide services Understanding of operating systems, business applications, printing systems and network systems Diagnosis skills of technical issues related of end-user hardware & software and network devices Experience and knowledge of working with the Microsoft 365 Platform Experience in workstation migrations Experience working with vendors for expedited troubleshooting of hardware and software systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Advanced knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Great Communications skills, founded in being a good listener A deep desire to deliver an amazing Client Experience The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE Experience using a Ticketing system / RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS We offer Health / Dental and Vision coverage An easy-going environment and culture (we all enjoy what we do) The flexibility to work from home (we run a Hybrid office) Subscription to Cybrary.it A High-Powered Laptop A Proactive Approach to Ongoing Training to help you develop life-long skills Salary: $68k - $70k

Job Title: UI/UX Designer About the Role: BilliMD is seeking a creative and detail-oriented UI/UX Designer to work closely with our Chief Technology Officer (CTO) and the broader software team in building cutting-edge credentialing software for the healthcare industry. As a UI/UX Designer, you will be responsible for crafting intuitive, engaging, and aesthetically pleasing user experiences and graphic design that align with the company's vision for innovation and scalability. You will collaborate directly with developers, stakeholders, and end-users to ensure our solutions meet functional requirements while delivering a seamless experience for healthcare professionals. Key Responsibilities: User Experience Design: Conduct user research to identify pain points and needs. Develop personas, user journeys, and wireframes to guide product development. Collaborate with stakeholders to translate business requirements into user-centered designs. User Interface Design: Design responsive, visually appealing interfaces for web and mobile platforms. Create prototypes, wireframes, and high-fidelity mockups using Figma. Ensure designs adhere to accessibility standards and best practices. 2D and Graphic Design: Proficiency in Design Tools like Adobe Photoshop, Illustrator, and InDesign. Creative and Conceptual Thinking Ability to conceptualize and execute visually appealing designs for various mediums (digital, print, marketing, etc.). Collaboration with Development Teams: Work closely with front-end developers to ensure accurate implementation of designs. Participate in design reviews and provide constructive feedback to enhance UI/UX quality. Continuous Improvement: Analyze user feedback and performance metrics to refine and optimize designs. Stay updated on industry trends, tools, and best practices in UI/UX design. Qualifications: Must-Have: Bachelor's degree in Design, Human-Computer Interaction, or a related field. 3+ years of experience in UI/UX design, preferably in a fast-paced software environment. Proficiency in design tools such as Figma and Adobe Creative Suite. 2D and Graphic design experience Strong understanding of responsive design and front-end frameworks like React (collaborating with developers). Experience designing SaaS products or applications with complex workflows. Nice-to-Have: Familiarity with HTML, CSS, and JavaScript to understand development constraints. Experience in the healthcare industry or knowledge of HIPAA compliance. A portfolio showcasing your UI/UX design projects. What We Offer: Hybrid Flexibility: Enjoy a balanced schedule with onsite collaboration in Doral, FL, and remote work options. Collaborative Team: Work alongside a highly skilled CTO and passionate development team. Growth Opportunities: Be part of a growing company shaping the future of healthcare technology. If you are passionate about creating impactful user experiences and thrive in a collaborative environment, we'd love to see your portfolio and learn more about your expertise. Join BilliMD and help redefine the future of healthcare credentialing technology! Job Types: Full-time, Contract Pay: $50,000.00 - $75,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Work Location: In person

The Specialist II, RCM AR role performs revenue cycle management activities for assigned patient and insurance accounts. The incumbent assists colleagues and global partner teams with assignments and escalations related to their RCM department, while ensuring that that daily, weekly and monthly tasks are accomplished effectively and in a timely manner. The Specialist will also assist and actively participate with specific performance client-based initiatives. They will also monitor the quality of global partner team work product and coordinate with the RCM subject matter experts to identify trends and opportunities. Complete inventory assignment(s) in a timely manner with minimal assistance and oversight. Aid with client-specific workflow process. Monitor work quality pertaining to client protocols, against audit tools and client and internal documented procedures. Actively participate in vendor management, global partner, and client meetings as requested by Management. Assist management with the preparation and documentation of the issues, trends, and other performance monitoring tools. Serve as a front-line back-up to ensure work processes continue to flow when global partners and/or assigned staff are not available. Develop and maintain positive working relationships and partner with internal and external customers, vendors and payers by providing superior customer service. Maintain the confidentiality of patient information in accordance with posting guidelines, company policy & procedure, and Health Insurance Portability and Accountability Act (HIPAA) regulations. Actively engage management with on-going client specific feedback to help prepare for Client Management meetings. Lead department and client-specific projects with small scope as assigned. Generate standard/ad hoc reports as needed, create action plans, and contribute to development of Standard Operating Procedures (SOPs). Perform other duties that support the overall objective of the position. Department-specific responsibilities: Claims Perform and collaborate with global partners to ensure timely claims submission for clients. Collaborate with technology vendors supporting claims management. Generate relevant reporting for management and clients on claims submission and SLA adherence. Facilitate, prepare, and maintain electronic claims enrollments with government, commercial, and third party payers on behalf of all clients. Coding Review and/or audit patient charts to confirm HCPCS and ICD codes are appropriately assigned and sequenced according government regulations and insurance payer guidelines. Verify provider documentation accurately supports the diagnoses, services, and treatment as billed on the patient's encounter. Utilize AAPC, Encoder Pro, and other medical coding resources to identify and confirm accurate codes for claims submission. Utilize and provide guidance with respect to National Correct Coding Initiatives (NCCI) to reduce improper coding for Medicare Part B claims. Collaborate with client to identify documentation inefficiencies and educational opportunities for providers to ensure timely and accurate medical charting. Credentialing Research, collect and verify documentation required to initiate verification, enrollment and privileging with healthcare insurers, providers and accreditation organizations. Complete enrollment, source verification and hospital privileging processes/requirements within the allotted timelines in accordance with payer & state requirements, and contracted service level agreements (SLAs). Review and audit provider status as required; verify any disclosed or discovered disciplinary or malpractice actions. Maintain communications between client and NextGen to ensure the credentialing activities to ensure high client satisfaction. Insurance AR Review and/or audit accounts to determine status and appropriate action required. Research and follow-up on denials and requests for additional information. Receive, research, and respond to correspondence from insurance companies, attorneys, and patients. Use facility correspondence websites, phone, and/or correspondence to contact payers regarding reimbursement for unpaid accounts. Identify, verify, and document account adjustments according to established policies and procedures. Collaborate with management to identify payer trends and non-payment issues. Patient Services Review and complete patient account balances for collections per client specifications. Review and complete patient balance verification, review Explanation of Benefits (EOBs) to validate patient responsibility and payment posting. Converse with customers as needed to obtain information, identify problem(s), and provide assistance. Process patient payments accurately and in a timely manner. Payments Post payments and adjustments received from insurance carriers, patients, and collection agencies with accuracy and efficiency while utilizing the appropriate fee schedule/policy. Review and interpret explanation of benefits (EOB) from insurance carriers to post appropriate payment and denial codes. Identify incomplete information necessary to post remittance and take the necessary steps to resolve questions, inconsistencies, or missing data. Facilitate, prepare, and maintain electronic remittance and EFT enrollments with government, commercial, and third party payers on behalf of all clients. Education Required: High School Diploma or General Educational Development (GED). Experience Required: 2-4 years of experience in medical billing and/or collections in a healthcare or insurance environment. Or, any combination of education and experience which would provide the required qualifications for the position. License/Certification Required: Coding • Certified Coding Specialist (CCS-P), Certified Professional Coder (CPC), or Certified Coding Associate (CCA), required from AHIMA or AAPC; or licensure equivalent Knowledge, Skills & Abilities: Knowledge of: Knowledge of healthcare carriers and payer requirements. Knowledge of Microsoft Office Suite (Word, Excel, Outlook and PowerPoint) with intermediate skill level. Knowledge of Windows based programs. Knowledge and understanding of practice management software. Skill in: Effective communication with cross-functional team members, peers, and management; providing customer service to internal and external clients; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Build strong internal and external relationships; work independently with limited direction and/or guidance; maintain confidential information; work in a fast-paced environment; stay organized, prioritize workload, multi-task, and meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

at Wavemaker About Wavemaker We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content and technology. The Wavemaker way is globally consistent. Fueled by the world's most powerful consumer data, we understand where and how marketing can intervene decisively to help brands win more sales. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it's not easy, but if it's in you, we will get it out of you. Our 7,600 people across 90 markets provoke growth for some of the world's leading brands and businesses. Our attitude of Positive Provocation is enabled by: deep knowledge we have of our clients' business confidence to challenge what's gone before the support to go further than we thought possible We are a part of GroupM, WPP's global media investment management company. Discover more on wavemakerglobal.com, Twitter and LinkedIn Job Title: Audience Science Manager Audience Science: At the heart of Audience Science is the global mission to promote the best audience practice for understanding people through digital signals. We believe that with increasing digitisation of media it is imperative that our clients use technology, content, and behavioural data to their advantage. Our global audience sciences team work to maximise the addressable insights from data, enabling the creation of more personalised and ultimately effective marketing campaigns. Areas of focus for the team include: Audience strategy, planning, and development, leading to the creation of advanced audience and messaging strategies for all automated media investment deployment. Audience insight creation through the use of 1st, 2nd, and 3rd party data to build customer segmentations and audience insights that promote personalisation opportunities. Creation of data partnerships and integrations to deliver unique audience benefits to our clients. Role context: This role is primarily responsible for supporting advanced custom audience planning, strategy and production for WM Worldwide's Audience Science Team with an industry leading CPG client. Working closely with client programmatic, paid social and paid search leads, the role is responsible to developing strategic audiences using insights generated from market research, social listening and data partners to develop addressable audiences that will build brand awareness and drive engagement campaigns across digital channels. We are looking for a highly detailed and outcome-oriented person to lead insights and hypotheses creation for new audience segments. Day-to-day this person will work closely with campaign leads across the Clients portfolio of brands, providing unique understanding of how consumers behave, uncovering their niche or collective interests and motivations; and translate growth opportunities for brands into digital signals to be activated by the central Activation team. The Audience Science Manager will be pivotal in: Creation and ownership of WM Worldwide's Audience Science approach to advanced audience planning and creation Developing hypotheses using multiple data sources (quant, qual, and digital), historical audience performance, and historical purchase history Translating hypotheses with data to uncover relevant passion points, interests, and online behaviours that inform the basis of audience segmentation Validating and enriching behavioural data to form high-affinity audience clusters that feed insights directly into the production process and creative teams Building or pushing custom audiences into paid media activaton platforms (like DV360, TTD, Amazon DSP, Meta, Google Ads, etc) and working with activation partners to identify targeting tactics that can be leveraged through in-platform optimisation and custom messaging Ensuring in-flight and post-campaign audience performance is measured against business focused KPIs Required skills / experience: A successful candidate for this role will be an ambitious, creative problem-solver with a natural ability for storytelling. Organisational skills are a must as you will have the opportunity to lead multiple projects simultaneously and be self-sufficient at managing deliverables to deadlines. The role requires an individual with a highly analytical approach to developing audience segmentation test cells and forecast the outcomes from activity. Overall, you will have a strong marketing understanding and experience of turning data-driven audience insights into addressable audience segments. Experience working on a variety of demand generation campaigns from inception to c

Upwork ($UPWK) is the world's work marketplace. We serve everyone, from one-person startups to over 30% of the Fortune 100, with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers. This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork's business. Our HWS team members are located all over the world. Work/Project Scope: Are you a seasoned DevOps engineer with a passion for solving complex problems and integrating diverse technologies? Do you thrive in dynamic environments where your ideas are valued, and you can make a real impact? Upwork is seeking a Senior Platform Tooling Engineer to join our Platform Engineering team. In this role, you'll be pivotal in supporting both our core Marketplace business and our rapidly expanding AI and Machine Learning business unit, Umami. You'll have the opportunity to work at scale - managing thousands of microservices and tens of thousands of builds per week - while shaping the next generation of our platform using the latest Cloud Native technologies. Team Description The Platform Engineering team at Upwork is at the heart of our technology ecosystem, supporting every step of the software development life cycle (SDLC) for hundreds of microservices - from development and release to deployment and runtime operation. Our team is passionate about building systems that integrate various technologies seamlessly, ensuring that our internal customers - hundreds of product engineers - can work efficiently and effectively. We are a tight-knit team of eight engineers divided into two squads: CI/CD Squad: Focused on continuous integration and delivery, managing tools like Jenkins, Tekton, and our migration to GitHub Actions. Developer Portal Squad: Centered around improving developer experience using platforms like Backstage and automating workflows with Argo Workflows and Kubernetes. We value initiative, collaboration, and the freedom to innovate. At Upwork, everyone has the opportunity to propose solutions and contribute meaningfully without unnecessary hierarchy. Key Responsibilities Design and Implement CI/CD Pipelines: Collaborate with cross-functional teams to design, implement, and maintain CI/CD pipelines using Jenkins, Tekton, and GitHub Actions. Migration to GitHub Actions: Lead the migration of thousands of pipelines and microservices to GitHub Actions, ensuring minimal disruption and enhanced efficiency. On-Call Support: Provide on-call support during Pacific Time Zone business hours (9 AM - 6 PM PT) to address incidents, troubleshoot issues, and assist our AI/ML business unit with their unique technical requirements. Automation and Integration: Develop automation workflows using Argo Workflows and Kubernetes, integrating various technologies to create cohesive and efficient systems. Customer-Centric Engineering: Engage with internal stakeholders to understand their needs, set expectations, and deliver solutions with empathy and clear communication. Platform Development: Contribute to both the maintenance of our existing platform and the development of our new platform based on modern Cloud Native principles. Best Practices and Compliance: Uphold best practices in DevOps, ensure security compliance, and promote infrastructure as code using Terraform. What We Offer Impact at Scale: Work on an infrastructure that supports over 40,000 builds per week, hundreds of microservices and a large engineering community. Innovation and Freedom: An open environment where your ideas can drive real change without unnecessary bureaucracy. Complex Challenges: Tackle interesting technical challenges that require integrating multiple technologies and thinking creatively to find effective solutions. Collaborative Culture: Join a team of experienced engineers who are passionate about what they do and are always willing to help. Transformative Contributions: Your efforts will directly enhance the productivity of hundreds of engineers and support the growth of Upwork's business units, including cutting-edge AI/ML projects. Must-Have Qualifications Extensive DevOps Experience: Minimum of 5 years in DevOps or Platform Engineering roles, with a strong focus on CI/CD pipelines and automation. AWS Expertise: Deep understanding and hands-on experience with AWS services, including IAM, ECR, S3, RDS, and EKS. Docker and Kubernetes Proficiency: Proven experience deploying and managing applications in Kubernetes environments, especially using AWS EKS. CI/CD Tools Mastery: Hands-on experience with Jenkins, Tekton, and GitHub Actions; ability to design and maintain complex CI/CD pipelines. Infrastructure as Code: Proficient with Terraform for infrastructure automation and management. Programming Skills: Proficiency in Python and at least one of Java or JavaScript/TypeScript for automation scripting and workflow development. Problem-Solving Mindset: Ability to think in terms of system design and integration, envisioning how components interact and impact each other. Excellent Communication: Strong customer-centric approach with the ability to communicate effectively, set expectations, and collaborate with internal teams. Time Zone Availability: Must be available to work 9 AM - 6 PM Pacific Time to support teams located on the US West Coast. Nice-to-Have Qualifications Argo Workflows and ArgoCD: Experience designing and implementing workflows using Argo technologies. Backstage Knowledge: Familiarity with extending or integrating Backstage developer portals. HashiCorp Vault and JFrog Artifactory: Experience with secrets management and artifact repositories. Crossplane Experience: Knowledge of Crossplane for infrastructure management. Monitoring Tools: Experience with Grafana, Prometheus, and other monitoring and logging tools. Large-Scale Environment Experience: Previous work in environments with similar scale and complexity. If you are ready to take on this exciting challenge and help us build the future of our platform, we'd love to hear from you! Please submit your resume, and if you'd like, include a cover letter that highlights your relevant experience and explains why you would be a great fit for this role. Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice