Network Engineer (AVI and F5 load balancing SME)
Fidelity Talentsource
Remote Job
Principal Network Engineer (F5 Load Balancing) Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Network Engineer to work in Fidelity's Enterprise Infrastructure group in Durham, NC! The Principle Network engineer will be responsible for the overall network security design and providing secure connectivity solutions to the Fidelity enterprise allowing employees, partners, and customers to be more competitive, more productive, and more profitable in a global business environment. These responsibilities include crafting new enterprise network solutions, enabling new customer connectivity, securing the environment through tactical change management, as well as working in a cross-organizational fashion to consult and enable these services. The position will require a disciplined approach towards ITSM methodologies ensuring the delivery of information technology services to meet the needs of the business community! Primary Responsibilities Manage and Design highly complex firewall and network environments for security of Fidelity's critical resources and enablement of revenue producing services Security Engineering through use of Firewalls, IDS/IPS, various proxy gateway and other network security devices to provide defense-in-depth protection from cyber security threats Engineering customer connectivity/onboarding based on requirements Collaborating with customers on standard methodologies and options Business to Customer as well as Business to Business Connectivity (Internet, Extranet, Market Data, MPLS, and VPN connections) Solve issues related to the network or security environment (oncall rotation) Documentation of complex technologies and topologies based on security based practices Management of life cycle for various technologies within the space (includes vendor management) Shift operations support, in collaboration with operations and engineering staff Work closely with all EI divisions to ensure 24×7 availability GNS services Advancing issues as needed Assisting in trouble shooting network issues Member of 3rd level engineering on-call rotation Education and Experience 5+ years within the network security space 7+ years within the network engineering environment Skills and Knowledge Extensive knowledge of TCP/IP, including application knowledge Network Security skills: Firewall, IPS/IDS, Malware Detection, Webfiltering etc. Network Engineering and Troubleshooting skills Routed/Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs Application Traffic Analysis SDN Previous experience with attack mitigation, design concepts, and data protection Enterprise Security Policy knowledge and standard methodologies Knowledge of audit process Skilled verbally and with presenting to senior team members on strategic idea innovations Ability to work in a team environment Development / Automation experience strongly desired Security Certifications a plus Understanding of cloud concepts such as VPCs, V-Nets, Security groups and NACLs The Team Global Network Services is dedicated to the overall global network engineering and support for Fidelity Investments within Enterprise Infrastructure. The Internetwork Engineering group, within the Global Network Services team, is primarily responsible for engineering services for our customers. These include, routers, Ethernet switches, Wireless Access Points, MPLS/VPN connectivity, perimeter security firewalls, layer three proxies and file transfer services. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working - Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at ***************. Information about Fidelity Investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.$66k-87k yearly est. 60d+ agoGlobal Service Delivery Manager - Hybrid
EOS Technologies
Chicago, IL
OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU'LL DO: **This position is remote, with required travel As the Global Service Delivery Manager, you will play a critical role in overseeing the entire service delivery process for our Enterprise Network Infrastructure Operations organization, ensuring the successful execution and management of our services for our customers. You will be responsible for leading a diverse team across multiple geographical regions, managing Network Engineers, Wireless Engineers, and other key roles within the service. Your primary focus will be on delivering exceptional service, meeting customer expectations, driving operational efficiency, and fostering continuous improvement throughout the enterprise. The successful candidate must have a strong technical background, be innovative and agile, collaborate well in a team environment, and have strong written and verbal communication. We are seeking a visionary who challenges the status quo and believes that technologies can “level-up” productivity. This is a hybrid role. KEY RESPONSIBILITIES: Provide overall leadership and strategic direction to the Enterprise Network Operations service delivery team, ensuring alignment with customer requirements, business objectives, and service levels. Collaborate closely with the customer and other key stakeholders to understand needs, goals, and expectations, translating them into actionable service delivery plans and strategies specific to Enterprise Network operations and engineering. Establish and maintain strong relationships with the customer, serving as the primary point of contact for all service-related matters and effectively managing customer expectations. Oversee the end-to-end service delivery process for Network Infrastructure, ensuring the timely and efficient execution of service activities in alignment with IT service management best practices. Monitor and evaluate Network Operations service performance against SLA, KPI, and customer satisfaction metrics, implementing necessary corrective actions and improvement initiatives as needed. Drive continuous improvement efforts across the service delivery function, identifying opportunities for operational efficiency, process optimization, and enhanced customer experience in a data center environment. Develop and implement best practices, standardized processes, and quality control measures in support of service delivery excellence across global locations. Collaborate with cross-functional teams, including field technicians, NOC operations specialists, technical project managers, and other stakeholders, to ensure seamless coordination and collab-oration in Enterprise Network service delivery. Manage vendor relationships and third-party service providers, ensuring their adherence to contractual obligations and service level commitments for our customers. Prepare and present regular enterprise service performance reports, highlighting achievements, challenges, and improvement initiatives to key stakeholders and senior management. ESSENTIAL CRITERIA: Bachelor's degree in a relevant field (Computer Science, Technology Engineering, Information Technology, or related discipline). Advanced degree is a plus. Proven experience in a customer-facing, senior leadership role within the IT infrastructure ser-vices industry. Must have a focus on Enterprise Network Engineering and operations, service de-livery management, customer relationship management, and operational excellence. Strong experience in managing global Network Infrastructure operations, including Network Engineers, project managers, and other related functions specific to data centers. In-depth knowledge of Enterprise Network Operations, networking technologies, IT infrastructure, and related service delivery processes. Demonstrated success in managing large-scale, complex enterprise engineering service engagements, meeting customer expectations, and delivering results within data center service management frameworks and best practices. Excellent communication and presentation skills, with the ability to convey complex concepts and ideas to both technical and non-technical audiences in the context of Enterprise Network Engineering Deployment operations. Strong analytical and problem-solving abilities, with a data-driven mindset and the ability to lever-age data and insights to drive decision-making and process improvement within Enterprise Network Engineering operations. Technical certifications such as CCNA, CCNP, or relevant certifications specific to data center operations are highly desirable. Flexibility to travel internationally as needed to meet with customers, teams, and stakeholders in the context of data center operations. DESIRED CRITERIA: Proven understanding of network architecture, advanced routing and switching protocols, network security, and high-level network design. 5+ years of recent experience with Switching protocols and with Routing protocols. Experience with multiple networking vendors including Cisco, HP, Aruba, Juniper & Arista equipment. Solid understanding of Enterprise Network Design, infrastructure, operational, and IT managed service (ITSM) best practices. Understanding and experience with technologies including RSTP/MSTP, VLAN, VTP, ARP, OSPF, BGP, TCP/IP, UDP, NDP, VxLAN, VRRP, EtherChannel in a global environment. Knowledge of application-level protocols such as SNMP, telnet, FTP, HTTP, HTTPS, DHCP, DHCPv6, DNS. 802.1x, and IPsec. Experience with SDN and SDWAN deployments would be advantageous. Experience with IPv4 & IPv6 in a dual stack is a plus. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range$115,000—$135,000 USD$115k-135k yearly 4d agoNetwork Development Engineer - Core & Backbone Teams
Twitter
Remote Job
Role: Network Development Engineer - Core & Backbone Teams (All Levels) US Salary Range: $108,000 to $259,000 + Equity _ Who We Are: X serves our community of users and customers by working tirelessly to preserve free expression and choice, enable limitless interactivity, and build a marketplace that drives the economic success of all its participants. X is looking for talented Network Development Engineers to join its Core & Backbone Networking teams, bringing deep expertise in building and operating global infrastructure-from hyperscale data centers to a highly connected edge. You'll help develop world-class network products that power X's worldwide reach. Who You Are: You take pride in designing and building highly scalable, resilient, and performant infrastructure-and in rigorously testing every layer of it. Whether deploying networks that support 100K+ servers or architecting global backbone and edge solutions, you bring strong technical leadership, deep systems thinking, and a passion for clean design. You're at your best in collaborative environments, thrive on cross-functional problem-solving, and are comfortable owning critical decisions. You communicate clearly, operate with high ownership, and bring energy to multi-disciplinary technical teams. What You'll Do: * Design, scale, and manage datacenter and backbone network infrastructure * Lead architecture reviews and contribute to evolving network design * Deploy and optimize a global multi-vendor, multiprotocol environment * Perform qualification and validation of hardware and software * Build fault-tolerant systems via proactive monitoring and anomaly detection * Drive incident resolution and participate in a 12x7 on-call rotation * Correlate network events, diagnose root causes, and implement long-term fixes * Develop operational procedures and resilient remediation strategies * Advance automation frameworks to accelerate deployment and reduce risk Qualifications: * B.S. in network engineering or a related technical discipline, or equivalent experience * Expert-level knowledge of large-scale networking including platforms, topologies, and protocols like BGP, OSPF, or IS-IS * Proven track record in solving complex networking challenges and driving cross-team execution * Deep understanding of data center networking at scale, including Clos fabrics and BGP-based designs * Hands-on experience with backbone, edge, and application-layer networking * Proficiency with Unix/Linux environments and scripting (Python preferred) * Hunger to learn new networking protocols, vendor systems, and languages as needed$108k-259k yearly 11d agoAssistant Vice President - Network Lead, Americas
L'Oreal
Remote Job
Job Title: AVP, Network/Telephony Services, Infrastructure, Americas Zone Company: L'Oréal USA Group: Americas Infrastructure Group Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team! What You Will Do: * As the AVP, Network/Telephony Services, you will report directly to the CTO, L'Oreal Americas of L'Oréal USA. Your peers will be the functional direct reports to CTO, L'Oreal Americas. * You will provide leadership to the mission of the Americas Infrastructure group, focused on ensuring that Infrastructure investments and initiatives in project management services are aligned with the L'Oréal Americas IT PMO, business strategy and priorities. * Build and develop a team by mentoring, coaching, and educating the Infrastructure team members, ensuring that highest service levels are consistently provided in compliance with L'Oréal IT standards and methodologies * Working closely with your peers, you will be responsible for engineering the complete portfolio of Network Services which is generated each year in combination with the Strategic Committee, the global IT executive leadership team and the IT community. * The Network/Telephony Services portfolio comprises of LAN/WAN, Unified Communications, firewalls, gateways, proxies, corporate/cloud connectivity, wireless, load balancing, etc. across major vendors (i.e. Cisco, Juniper, Palo Alto, F5, Zscaler, etc.) with deep expertise of standard networking protocols/standards (i.e. MPLS, DMVPN, BGP, EIGRP, OSPF, switching, routing, etc.) * You will support your peers in managing the budgets, both Capital and Operational spend, working closely with the PMO to ensure the successful delivery of budgetary objectives for the department. * As a member of the L'Oréal Americas Infrastructure group, the AVP, Network/Telephony Services will need strong leadership, strategic agility, technical expertise and practical implementation experience to continually advance the Company's IT Technology and Services capabilities. Key Responsibilities * Overseeing the engineering functions (i.e. Plan/Build/Deploy) of Network/Telephony Services team(s) within the overall Americas Infrastructure group * Serve as one of the key "right-hand" technical hands-on individual to the CTO, L'Oreal Americas while providing leadership to the broader teams * Includes developing, maintaining, supporting, and optimizing key functional areas, particularly LAN/WAN, firewalls, load balancing, Quality of Service, Voice-Over-IP, Cisco, Fortinet, ZScaler, security management, wireless networking, etc. * Deep understanding of networking standards/protocols (i.e. MPLS, DMVPN, BGP, EIGRP, OSPF, switching, routing, etc.) * Maintain and design architecture based on best practices of general network/telephony infrastructure * System integration and design: Ability to understand application, network and system capabilities and produce infrastructure designs that meet business requirements * Project manage moderate-to-complex projects based on PMO methodologies * Provide leadership and continually maintain high morale within the team; Ensure the elevation of team's emotional and technical skills development * Foster and maintained existing and new vendor/partner/outsourcing relationships * Foster cross functional partnership amongst each major global region (i.e. Americas, EMEA, APAC, etc.) * Oversee reports of team tasks and projects on a weekly and monthly basis * Ensure all infrastructure/network architecture diagrams and documentations are up-to-date What We Are Looking For: * Ideal candidate is an expert at multitasking with an in-depth knowledge of network/telephony infrastructure technologies (i.e. LAN/WAN, firewalls, load balancing, Quality of Service, Voice-Over-IP, Cisco, Fortinet, ZScaler, security management, wireless networking, routing, switching, networking protocols/standards, etc.) * Must possess infrastructure services background and understand large scale business processes * Must have significant experience in managing large global complex integrated LAN/WAN networks with integrated telephony across telecom providers like AT&T, Verizon, Orange, BT, etc. * Provide leadership in the areas of customer support and interaction, adherence to policies and processes, coordination with other IT development and support groups * Acquire solid understanding of the culture of L'Oréal USA and the client service demands * Maintain close awareness of the priorities and activities of the internal customers and how they relate to overall objective/target; challenge initiatives when needed * Ability to contribute both strategically and tactically * Possess impeccable communication/phone skills * Experience troubleshooting and supporting store and remote office connectivity * Engage vendors or other 3rd party support as needed, monitor and achieve technical issues resolution. * Willingness to learn, be a team player and a strong cross functional partner * Willingness to operate in a VUCA (volatile, uncertain, complex and ambiguous) environment * Must be prepared to work from various company locations on an occasional basis (mainly in NY and NJ) Education & Experience Requirements: * Must possess hands-on infrastructure background with minimum of 10+ years experience * Outstanding customer service and interaction skills, as well as excellent verbal and written communications skills. * Ability to work independently under little supervision within a demanding client centric environment. * Demonstrated ability to be a team player with a high level of initiative * Ability to interface with various levels of management * Bachelor's degree in Computer Science or related field is desired * Profession certification (i.e. PMP) strongly preferred What's In It For You: * Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) * Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) * Employee Resource Groups (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.$139k-180k yearly est. 47d agoSenior Technical Support Engineer - Networking
Celestica
Remote Job
Yes Region: Americas Country: USA This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part of a rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for troubleshooting and resolving customer technical issues arising from Customers' networking (primarily in Switching and Network Security), storages, servers software with a focus on SONiC related issues. The role is a technically hands-on one. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time successfully working on and resolving various technical issues, interfacing with customers, and managing escalations on mission-critical networks/operations. One who can be calm while working under pressure, and has strong operational experience to systemically and expediently drive issues/escalations resolutions. The Network Engineer engages with customers to understand their topology and provides suggestions, answer questions, reviews configurations, troubleshoots issues. They are also expected to participate in pre-sales activities which include (but not limited to) assist Celestica's Sales Engineers and Business Development teams. They are expected to have a complete understanding of networking protocols that are common in a Data Center, Enterprise and Campus scenarios, Author test cases using Python/Go to assist with internal Q/A activities and author Application Notes for consumption by the customers. Should be highly experienced in troubleshooting a wide array of network related issues. Must have an understanding of switch and router architecture. Travel requirements may be up to 25% of the time. **Detailed Description** + Experience on SONiC network operating system and FRR stack is required + Experience in designing, configuring, troubleshooting, optimizing network hardware, topologies and deployments (DC/Enterprise/Campus) is required + Deep understanding of networking concepts, architecture, topology (Places-In-Network), network protocols including but not limited to BGP, OSPF, ISIS, VXLAN, EVPN, IGMP, DHCP, BFD, VRF, Authentication (RADIUS/TACACS), Network Management protocols, NAT, Multicast, QoS (RoCE/DSCP), ACL, ZTP, Telemetry, Monitoring/Analytics is required + Deep understanding of Switching/Network Security/Routing hardware architecture is required + Proficiency in Linux is required + Experience in C and scripting languages like Python/Go is a major plus + Must have direct customer interface experience + Must have experience is writing technical documentation (e.g.) Application Notes, FAQs, + Installation Guides, User manual, Troubleshooting Guides + Ability to travel up to 25% of the time (both domestic and international) + Ability to work on a rotation basis on weekends, holidays and during off business hours to coincide with North America and Europe working hours is required. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. + Occasional travel may be required. **Typical Experience** + 10+ years. **Typical Education** Bachelor degree or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.$85k-107k yearly est. 60d+ agoTechnical Sales Manager (Presales Systems Engineer), SD-WAN
Palo Alto Networks
Chicago, IL
**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! **Your Career** As a Technical Sales Manager (TSM), you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM's bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers' environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements. **Your Impact** + Establish yourself as a trusted advisor on Palo Alto Networks' SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory + Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment + Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions + Ensure ongoing customer happiness, support and adoption + Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.) + Understand and effectively differentiate against our top competitors + Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution **Your Experience** + 5+ years of relevant technical pre-sales experience (systems engineering, technical marketing engineering) within the networking field preferred + Demonstrated technical capabilities in a combination of the following: + SD-WAN architectures/providers, LTE/5G + WAN technologies - MPLS, MetroE, Leased Lines, Broadband + Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN + IP Routing - BGP, OSPF, Static, Network Address Translation + Virtualization technologies - ESX, KVM, Xen, Microsoft preferred + Network security capabilities - IPS/IDS, Zone-Based Firewalls + Ability to travel up to 50% as needed **The Team** SASE technologies have taken center stage and Palo Alto Networks has made significant investments in best-in-class capabilities to serve our customers' needs and win against the competition. We've received validation from customers and analysts that our approach is visionary and compelling. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes$198k-273k yearly 3d agoSr Staff Security Engineer
Advantage Sales & Marketing Dba Advantage Solutions
Chicago, IL
Sr Staff Security Engineer The Sr Staff Security Engineer will focus on the application of engineering principles to the design, implementation, and maintenance of security measures to protect an organization's information systems and data. These roles involve assessing vulnerabilities, developing security protocols, security monitoring and incident response, security development lifecycle activities, enterprise identity governance and administration, platform deployment and management and deploying technologies to safeguard against cyber threats, ensuring the integrity, confidentiality, and availability of information assets. The Sr Staff Security Engineer plays a critical role in designing and implementing security solutions across the enterprise. This position is an advanced level role requiring an expert understanding of security engineering and software development practices to lead security initiatives, ensuring secure architecture for workloads, and implementing industry best practices. The Sr Staff Security Engineer will collaborate with internal teams to protect the organization's technology environments and respond to emerging threats, vulnerabilities, and compliance requirements. This role is highly collaborative and may include leading teams or mentoring more junior security engineers or external teams in key security concepts. This role will make important product and design decisions and provide technical and professional leadership for the team members who directly or indirectly report to them. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities Demonstrates success leading medium-large-scale projects that potentially have an exceptional impact on the long-term growth of the company throughout the entire lifecycle: solution architecture, engineering design, development, testing, production, and subsequent fixes and improvements. Provides technical security guidance to IT leadership and makes wide-scale architectural and design decisions to ensure compliance with security policies, guidelines, standards, controls, and governance. Estimates, assesses, and manages project timelines, security risks, and supports escalated on-call requests. Represents security as a SME to advise teams on recommended best security practices and help identify security gaps. Reviews and designs mission critical security platforms to ensure code and requirements are clear, concise, tested, and easily understood by others as well as meets security standards, architectural principles, and NFRs. Support the Cyber Defense team by responding to security incidents, performing in-depth investigations and forensic analysis. Coordinate with other security teams, IT, HR, communications, and legal teams to address incidents. Mastered understanding of all components of key features and architecture for multiple products in the cybersecurity portfolio with a high-level understanding of several additional products, integrations, and capabilities. Continuous Improvement and Training--conducts technical research to contribute to setting security direction and strategy. Lead internal cybersecurity training initiatives for staff across the organization. Supervisory Responsibilities Direct Reports: This position does not have supervisory responsibilities for direct reports Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: Required: Bachelor's degree Experience Requirements: 8+ years of experience supporting 4 of the following domains: Security and Risk Management; Asset Security; Security Architecture and Engineering; Communication & Network Security; Identity and Access Management; Security Assessment and Testing; Cyber Defense (including computer forensics, cyber response, threat analysis & intelligence); Software Development Security. Familiarity with at least 2 of the following frameworks: MITRE ATT&CK; MITRE D3FEND; NIST CSF; NIST RMF; ISO 27001; FISMA; COBIT; HITRUST Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Knowledge, Skills, and Abilities Expert knowledge of securing cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP). Advanced knowledge of cloud-native security services (e.g., AWS Shield, Azure Security Center, GCP Security Command Center). Expert knowledge of compliance standards such as ISO 27001, NIST, CIS, GDPR, and SOC2, and experience implementing governance policies in Azure Expert knowledge of security architecture principles and best practices, particularly in network defense, endpoint security, and cloud security. Expert knowledge of cloud security services and tools like IAM (Identity and Access Management), encryption, network security, firewalls, and logging/monitoring solutions specific to cloud platforms. A recognized authority in cloud security automation, develops comprehensive automation strategies, establishes scalable solutions, and shapes the organization's automation roadmap to proactively address emerging threats. Expert knowledge of security architecture principles and best practices, particularly in network defense, endpoint security, and cloud security. Expert knowledge of firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint protection solutions. A recognized authority on aligning cybersecurity strategies with complex regulatory frameworks, leads the creation of compliance-focused strategies, anticipates regulatory changes, and ensures continuous audit readiness and adherence to high standards. Expert knowledge of cloud network security (VPCs, security groups, VPNs) and encryption methodologies (KMS, HSM, TLS, etc.). Expert knowledge of Microsoft Azure services, including Azure AD, Azure Security Center, Azure Sentinel, Azure Policy, Azure Networking, Azure Key Vault, and Azure Firewall. Expert knowledge of Azure Security Benchmark (ASB) and Microsoft's Cloud Adoption Framework (CAF) for Azure. Expert knowledge of Azure Virtual Network (VNet), NSGs, VPNs, and encryption techniques using Azure Key Vault Expert knowledge of using Azure-native security tools such as Azure Monitor, Azure Log Analytics, Azure Defender, and Azure Application Gateway. Capable of representing the Security team as a subject matter expert on cross-functional teams and leading security initiatives within a collaborative environment. Excellent communication skills, with the ability to represent the security team and act as subject matter leader within project teams or within ADV Ability to think critically and make risk-based decisions in high-pressure environments. Experienced in leading strategic vendor security assessments, defining best practices for continuous monitoring, and crafting comprehensive contractual security requirements alongside advanced monitoring frameworks. Able to predict and proactively mitigate complex security threats through advanced data analysis techniques and develop strategies for continuous improvement in risk assessment and security operations across the organization. Highly adaptable in anticipating complex threats, shaping strategic risk management approaches, and leading the development of resilient, adaptive threat response measures for the evolving landscape. Expert understanding of Privilege Management, Application Control, Antivirus, Endpoint Detection and Response, File Integrity Monitoring, Intrusion Detection/Prevention Systems, logging/monitoring, and other commonly implemented enterprise security technologies are a must. Expert knowledge of network protocols such as TCP/IP, DNS, HTTP/HTTPS, BGP, OSPF, and SNMP Strong leadership skills, with experience mentoring junior engineers, driving security initiatives in a collaborative, cross-functional environment, and delivering constructive feedback while providing career development guidance to foster growth within the team. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.$65k-100k yearly est. 3d agoSoftware Engineer/Tester
Kuatro Technologies
Remote Job
Kuatro Technologies is a leading provider of custom outsourced software development services and product solutions for the Information and Communications Technologies (ICT) industry. Kuatro has lead development projects for Cloud - Storage / Networking / Security, Mobile Networks, Telecom Platforms, Embedded Devices, and Virtual Appliances. Our Customers range from Emerging Technology Start-ups through to Global Tier I Service Providers, Telecom Equipment Manufacturers and Networking Equipment Providers Job Description You will help us improve and expand our operations by: • Being a software engineer that enjoys a dynamic environment facing challenges in different technical areas. • Taking ownership and by providing and developing innovative solutions to deliver high quality code. • Having Test automation, Continuous Integration, Agile, etc. as your basic tools, but also by adapting to whatever new tool/process is thrown at you • Enjoying to learn from your motivated and skilled colleagues and in turn share your knowledge. • Learning and having fun, and having fun learning. YOUR RESPONSIBILITIES Partner with internal teams to capture deployment scenario's and network topologies. Responsible for planning, developing and executing manual and automated system test plans to benchmark system robustness, stability, scalability, reliability, stress, performance and longevity measures Author test plans, execute and automate test cases Participate in Requirement Analysis, conduct feasibility studies, provide early time estimates on test and test impact. Participate in defect analysis, defect slip and root cause evaluation, study the customer / product functionality impact, suggest work around methods for the observed defect. Effectively communicate with other internal and external team members in a positive and collaborative method. Qualifications • B.S. in EE, CS, CE or equivalent. • 0-3 years of Software Engineering experience, preferably in QA/testing • Good knowledge and hands on experience in IPv4, IPv6, Multicast, MPLS protocol and features, BFD, VRRP, Routing protocol (RIP, OSPF, BGP) and L2 switching technology. • Good understanding in carrier industry standard and network deployments. • Familiarity with Cisco, Juniper product configurations. • You are fluent in at least one scripting language and you are eager to learn new libraries, languages and technologies. (Java, Python, Perl preferred) • You are a team-oriented communicator that loves to work in a multinational high-paced environment. • Ability to work in global environment and work with remote development/ test teams is a must • You understand the needs of the business and all its stakeholders and you can translate them into solutions. • You are a creative person that gets the job done. Additional Information What's in it for you: • An exciting job where boredom is unknown and continuous learning is a mantra. • A generous compensation package • Highly competitive medical benefits • Flexible work hours and remote work policy. All your information will be kept confidential according to EEO guidelines.$71k-94k yearly est. 60d+ agoTechnical Leader, Software Engineer, MS
Cisco Meraki
Remote Job
Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. We provide groundbreaking technologies to our customers, and we've built an outstanding environment for our employees. We value diversity of perspectives, breath of experiences, flexibility and innovation. There's no better place for you to thrive than the Network Connectivity Team. As a Senior Systems Software Engineer, you will be at the forefront of design & development of high-performance system software that drives the future of networking technology. Checkout our 2-minute demo of Cloud managed switches [1]. What You'll Do: Architect networking components that are simple, scalable, and highly available. Translate high-level directives into actionable steps that drive the design and development process. Triage complex network regressions and improve system debug ability to ensure outstanding customer experience. Collaborate on pivotal network functions such as L2/L3 data-plane and management, UDLD, LACP, Storm Control, VLAN, STP, LAG, QoS, and routing protocols (Static, OSPF, BGP, IPv6, ECMP). You are an ideal candidate if you have: Proficiency in C and C++. Proficiency in another object-oriented programming language may be acceptable. Proven experience in a production software engineering environment A focused, organized approach to development, testing, and quality Experience with TDD (Test driven development). Extensive Networking Fundamentals experience and solid understanding of network basics. Experience developing and troubleshooting in a Linux environment Understanding of OS fundamentals and experience working in both kernel and user-space Experience working with and writing concurrent programs Experience with application hosting environments and containerization (Docker, LXC) Experience with IPC/RPC communication mechanisms Bonus Points for: L2 Management and Routing: Explore UDLD, LACP, Storm Control, VLAN, STP, and LAG to enhance network resilience and efficiency. L3 Management and Routing: Delve into Static Routing, OSPF, IPv6 Routing, BGP, ECMP, and Multicast management for comprehensive connectivity solutions. End-point Address Management: Engage with DHCP relay, SLAAC, and VRRP to ensure robust network operations. Uplink Management: Optimize connectivity through Primary Management Interface, KR port and propitiatory Northbound Connectivity technologies. Does this sound like you? We'd love to hear from you! Meraki is headquartered at Mission Bay, San Francisco, California. Come to beautiful views of the San Francisco Bay. We are also conveniently located in San Jose, Chicago and Austin. We offer flexible work options including 100% remote work. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.$136k-190k yearly est. 12d agoSenior Network Engineering Lead - Remote
Ryder System Inc.
Remote Job
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (************************************************* The Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments. Essential Functions + Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances. + Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business. + Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design. + Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules. + Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network. + Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams. Additional Responsibilities + Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support. + Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support. + Participation in On-call rotation + Performs other duties as assigned. Skills and Abilities + Possesses strong technical aptitude + Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management + Ability to conceptualize how systems need to be configured and used to solve daily business problems + Exceptional advanced troubleshooting skills + Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) + Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects + Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices + Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area + Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required + Knowledge of IP communication and routing, advanced required + Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required + Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required + Knowledge of end=to-end network architecture and operations, advanced required + Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required Qualifications + Bachelor's degree preferred Computer Science or Business with emphasis in Logistics, Transportation + H.S. diploma/GED required + Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required + Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required + Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required + Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required + Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required + Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required + Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required + Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required + Knowledge of IP communication and routing. advanced required + Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required + Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required + Knowledge of end=to-end network architecture and operations. advanced required + Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required + CCNP, CCNA + AWS or Azure certification Travel: 1-10% Safety Sensitive Onsite visits to certain Ryder and customer accounts require the adherence of the site's employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.) DOT Regulated: No Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $110,000.00 to $130,000.00. Employees may also be eligible to receive an annual bonus, as applicable. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan Job Category: Network Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $110,000.00 Maximum Pay Range: $130,000.00 The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (************************************************* \#wd$110k-130k yearly Easy Apply 60d+ agoSupervisor, IT Infrastructure
Chord Energy Corporation
Remote Job
The IT Infrastructure Lead will supervise the infrastructure team and be responsible for monitoring the network infrastructure and related systems for performance and integrity, ensuring that all systems are kept current regarding patch levels, software revisions, and feature sets. Candidates should be customer-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. This position requires someone that can follow a problem to its resolution and assist with providing root cause for severe and recurring issues. This position is located in downtown Houston, TX and reports to the IT Infrastructure Manager. Hybrid work schedule is an option for remote work on Mondays and Fridays. Level and salary commensurate with experience. Essential Job Functions Take part in the design, deployment, and support of company networks, ensuring best practices for network resiliency. Supervise a team of infrastructure engineers, providing guidance and mentorship. Manage escalated support tickets, ensuring proper SLA is maintained for each ticket, and providing proper follow-up with end users. Operate networking technology including routing, switching, subnets, virtual private networks, and software-defined wide area network and integrate with the computer infrastructure. Schedule and perform upgrades as needed to all infrastructure/security hardware and software. Utilize change management when performing tasks and projects, ensuring proper documentation, knowledge sharing, and communication. Support, manage, and deploy virtual machines (VMs) and storage solutions. Understand datacenter configurations, ensuring efficient and reliable operations of all physical and virtual infrastructure components. Possess a practical understanding of various enterprise technologies such as Email and Email Security, including spam filtering, Advance Threat Protection, backup and recovery, productivity and collaboration, databases, and various cloud offerings. Develop and maintain network diagrams and documentation. Possess a comprehensive understanding of cybersecurity best practices and actively monitor for potential threats to ensure the security and integrity of the organization's systems and data. Participate in the infrastructure budget management process. Conduct regular vulnerability assessments on systems and networks, identify weaknesses, and recommend security improvements. Take part in the implementation and testing of DR infrastructure. Prioritize tasks and projects as required in a fast-paced environment. Act as an escalation point for other support teams. Provide in-person and remote technical support to users. Maintain an inventory of deployed hardware, software installations, and available equipment. Work with hardware and software vendors to resolve issues and implement new products. Have experience with Network Analysis Tools. Manage incident tickets, ensuring proper SLA is maintained for each ticket, and providing proper follow-up with end users. Maximize network performance by monitoring performance, troubleshooting network problems and outages. Participate in an on-call rotation, being available outside regular business hours to promptly address critical incidents. This job description is not intended to be an all-inclusive list of duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and duties outside of their normal responsibilities as assigned by their manager. Minimum Qualifications College degree in Information Systems or related field. 8 years of related network and security related experience. Experience with EIGRP, OSPF, BGP, DNS, SNMP, SSL VPN, IPSec, DMVPN, MPLS, HSRP, TCP/UDP, and other internet associated protocols. Experience with VPN technologies (DMVPN, IPSec, SSL, AnyConnect, AOVPN). Experience with Cisco, Palo Alto, and Meraki routers, wireless, firewalls and switches, wireless devices. Experience with Cisco ISE and Umbrella. Working knowledge of virtual environments, such as Vmware vSphere and other virtualization technologies. Implemented, configured, and maintained cloud voice solutions. Experience with SSO, MFA, IAM, radius, certificates. Understanding of cybersecurity best practices and incident management. Knowledge of networking and security in datacenter, virtual, and cloud environments. Ability to work independently and as part of a team. Ability to work in a fast-paced and fluid environment; flexible with the demands of a growing company. Ability to meet deadlines. Ability to problem solve and assist while having a great customer service attitude. Physical Requirements and Working Conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 50 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferred Qualifications Experience working in Jira or related incident management and asset management software. Ability to troubleshoot Windows client operating systems. Prior experience working in the oil and gas industry. Cisco Certifications (CCNP). EEO Statement: Chord Energy does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.$76k-112k yearly est. 21d agoEngineering (US) - Consulting Engineer 1
Bayinfotech
Remote Job
Job Description: +++The manager NEEDS a Spanish -English speaker Max Rate 52.5 SP Senior Technical Consulting Engineer Work on complex and in-depth problems requiring strong analytical, problem-solving, engineering, and communication skills. Drive successful resolution of technical issues reported by customers and think of innovative ways to prevent future issues. Act as a trusted advisor for our customers. Conduct in-depth research on technical topics, reproduce customer's environments and issues using TAC lab equipment, and engage in technical discussions with product development and engineering teams. Detect potential design issues in customer networks to provide best practices and suggestions for efficient solutions. * Minimum Requirements: ("Must have" Qualifications) English and Spanish Proficiency levels 10+ years of professional experience in any of the following areas: Layer 1-3 protocols ( IPv4, IPv6, MUlticast, BGP , OSPF, MPLS, MPLS TE, L2VPN, L3VPN, VRRP, BVI, ) Platform IOS-XR, NCS5500, ASR9K, CRS ( can be a training option ) , White Box ( Also a training option ). Service Provider type routing protocols , Service Provider level of triage , IOS-XE based platfoms. Experience in a customer support/service role resolving complex technical problems. Excellent verbal and written communication skills dedicated to customer success Holds a CCNP or CCIE SP or Enterprise. * Additional role, initiative and group information: Our team is a HTTS Premium TAC service ATTENTION SUPPLYING AGENCY: Please ensure that you provide attestation, on the Candidate profile, how each candidate can meet or exceed these requirements. Provide a Rating to attest to how Qualified the candidate is for the Skillset/Qualifications requirements outlined by the Cisco Manager. Additional position requirements: * How long will you need this worker on assignment for this agreement? (Full term) * Will there be any travel funding needed for this PO?NO * Will you require any OT funding added to the PO for the quarter?NO * Can the worker(s) work remote? Or is this strictly an onsite position? worker can work remote * Would you prefer your interviews to be via: Phone, Email, WebEx, Video or In Person? WebEx * Is Cisco experience a plus, a must, or not required? (Applies only in US/CAN/INDIA/CHINA) It is a plus CISCO JOB POSTING COMPLIANCE REGULATIONS & POLICIES* Tenure Policy: * (US, Canada & India ONLY) There is a 18 month tenure policy for contractors on a Temporary engagement. * If your worker is needed longer, you are eligible to submit a request for up to 6 month extension. * Please work with your MSP Representative for details. (EMEA Countries will vary by country - Please work with your MSP Representative for specific country policies) Rate Card Policy: * Cisco has a "Rate Exception" policy for bill rates that may exceed the Bill rate Maximum * Should this be the case, please work with your MSP Representative. Please note Your MSP Representative will request a Bill Rate in accordance to the years & level of experience for the contractor that you need on assignment (Intermediate - 3+Years, Junior - 5+Years, Senior - 7+ Years) Subcontracting Services: * Cisco Compliance has prohibited Subcontracting services for Temp assignments * All Contingent workers must be a W2 employee of the qualified Supplying Agency * *There are no exceptions* Additional Sills:$82k-113k yearly est. 19d agoSenior Lead Network Engineer II
Contact Government Services, LLC
Chicago, IL
Employment Type: Full Time Department: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Operate and manage NPS network infrastructure; - Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software; - Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment; - Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure; - Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday; - Assess the NPS network infrastructure and make recommendations on improvement and optimization; - Define and conduct testing procedures for new infrastructure projects; - Implement technology solutions within the NPS network environment; - Provide design guidance on network solutions within NPS infrastructure projects; - Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications: - Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline. - Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams - Ability to communicate with end users, cross-organizational staff and technical assistance center. - CWNA Certification or equivalent - BCNE Certification or equivalent - Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software - Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP - Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA) - Strong knowledge of troubleshooting RF and LAN issues - Working knowledge of LINUX, MS Server 2013, VMware, etc. - A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline - At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing - Experience with cyber threat information collection and analysis - Working knowledge of Agile/SCUM project management methodologies - Additional Industry certifications/licences Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $148,512 - $214,517 a year$148.5k-214.5k yearly Easy Apply 11h agoIT Director
Getixhealth
Remote Job
Provide a consistent, stable and predictable hardware and software client platform for the hosting of GetixHealth daily business-as-usual projects and activities. Maintain minimum 99.99% average uptime across all platforms. Hands-on technical position managing local and remote teams and projects across the world. Benefits and Incentives · Comprehensive Health Coverage: o Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. · Life and Disability Insurance: o Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. · 401(k) Retirement Savings Plan: o Eligible to participate in the company's 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. · Paid Time Off (PTO): o Accrue Paid Time Off starting on your first day of employment. · Flexibility in Benefits: o The company reserves the right to amend, modify, or terminate any benefits programs as needed Position responsibilities · Serve as a liaison, interfacing with external clients in furthering GetixHealth and IT-INF business and professional services activities. · Recent experience in supporting a work-from-home, hybrid and on-premises workforce and technical team domestic and abroad. · Strong Technical aptitude and recent hands-on experience in a given discipline such as software development, engineering or architecture. · 5 years of infrastructure development experience. · 5 years support of DevOps performance troubleshooting · Experience with various technology development methodologies, specifically developing agile methodology and building an agile organization. · Show capability to understand and align with enterprise strategic tools, technical infrastructure and future direction against common deliverables. · Must have a strong background in program and project management plus 5 years of experience. · Exceptional Customer Service Skills. · A proven track record of delivering highly available systems and quality software products on time and on budget. · Minimum of 7+ years of significant experience in a Technology leadership role. · Minimum of 5+ recent years in a senior leadership role leading a support team of 10+ individuals in a fast paced, environment. · Experience with building, motivating, mentoring & leading large groups/teams. · Demonstrated experience and success using project management skills. · Able to effectively interact with Senior Management, Software Vendors, Peers, Engineers, etc. · Strict budget and forecasting mentality, ability to manage multi-million-dollar projects while effectively reducing costs. · Superior written and interpersonal communications skills with both technical and non-technical audiences. Education and experience · Minimum seven years recent hands-on experience in supporting a Microsoft Windows environment in a domain structure with minimum 1000 nodes in mixed hybrid work force - remote and on-premises. · Experienced in troubleshooting and maintaining server and desktop platform hardware from HP and Dell · Technical understanding in troubleshooting LAN/WAN connectivity issues and application performance, including using WireShark, NMAP, Cisco Secure X Suite, AppDynamics, InfoSight, Intersight. · Minimum three years recent experience in directly procuring, configurating, and deploying of network equipment in a data center and branch offices. · Minimum three years' experience in supporting desktops, laptops, and tablets on multiple platforms including Windows 11, Chrome, Linux, Apple iOS, MacOS, Android 4.1+ · Minimum three years hands-on experience in directly procuring, configuring, and deploying of network devices, video conferencing codecs · Minimum three years' experience in supporting VoIP platforms and SIP trunk technologies · Minimum three years of SD-WAN technologies and vendors. · Minimum five years recent experience implementing and maintaining enterprise Cisco network and infrastructure hardware, particularly Cisco Catalyst, Meraki edge and wireless, Cisco UCS HC infrastructure · Experienced in deploying routing, HA and LAN/WAN technologies, OSPF, EIGRP, RIP, BGP. · Experienced user of Thousand Eyes, StealthWatch, ISE, Umbrella, DarkTrace · Strong communication skills. · Strong analytical skills. · Ability to document projects and processes. · Ability to negotiate compromises between conflicting priorities. · Strong ability to translate business requirements to written documentation. Experience in set up, configuration, troubleshooting and operation of Tandberg, Polycom, or Cisco MCU equipment · Three (3) years recent hands-on experience with virtualization platforms - experience with VMWare and Hyper-V and Citrix · Vendor-specific certifications - i.e. MCSE, CCNA, ITIL, PMP (as evidenced by recent certificates) Work environment / Physical requirements · Work environment is hybrid, with some travel to one or more office locations. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone. · Occasional lifting may be required up to 25 lbs. · Must be able to sit for extended periods of time with frequent bending and stooping. Additional Notes · This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. GetixHealth is an equal employment opportunity employer.$107k-160k yearly est. 60d+ agoENGINEER MANAGED SERVICES (NETWORK)
Katalyst Ng
Remote Job
About Katalyst Elevate your game and take your career to a new level. Katalyst seeks a smart, personable, and hard-working individual to grow our information technology business in the Southeast. Top candidates don't just join Katalyst for the high-income potential, they value the culture of a fast-growing mid-sized company with a strong training and development program. If you have sales experience in network infrastructure, security, collaboration, or managed services, you owe it to yourself to check out this career-changing opportunity. Job Description Katalyst is looking to hire a motivated individual to join our company as an Engineer, Managed Services. As part of our technical team, you will provide proactive, technical expertise while focusing on customer loyalty and building long-term client relationships. You will work to deliver market-leading managed services using a proactive approach focused on the client's business and suggesting new and innovative ways to keep them succeeding with Katalyst solutions. As Engineer, Managed Services you will help set the standard for delivering a great client experience and help build a world-class managed services practice. This role will work directly with the Managed Services Team and reports to the Sean Webb, Managed Services Team Lead. Duties and Responsibilities * Network Troubleshooting and Maintenance * Perform advanced troubleshooting and resolution of network incidents, * Conduct firmware upgrades across various network devices to maintain security and performance. * Analyze and resolve network performance issues and implement optimization strategies. * Client Network Documentation and Recommendations * Create and maintain up-to-date documentation of client network environments, including topology maps(Visio experience). * Provide best practice recommendations to improve client network security, performance, and scalability. * Assist the client in development of long-term network improvement roadmaps for their environment. * Implementation and Change Management * Plan, Seek Approval, and execute changes to client networks, ensuring minimal downtime and adherence to change management processes. * Collaborate with internal and client teams to assess and implement network upgrades, migrations, and expansions. * Collaboration and Support * Serve as an escalation point for Tier 1 support teams, offering guidance and expertise for complex issues. * Work closely with clients to understand their networking needs and translate them into actionable solutions. * Provide documentation, mentoring, and training for junior team members as needed. * Compliance and Security * Ensure client networks adhere to industry best practices and compliance standards. * Monitor and respond to network incidents and vulnerabilities, applying fixes and patches promptly. Location * This is a hybrid/remote position based out of Wilmington, NC. We are currently seeking candidates in the greater Wilmington area to fill this role. * There may be scheduled onsite work at a client location(s) up to 2-3 days per week, with other weeks remaining fully remote based on client requirements Required Experience/Skills * Proficiency in configuring and managing Cisco, Meraki, Fortinet, and Palo Alto devices. * Strong understanding of network protocols and concepts, including VLANs, VPNs, NAT, OSPF, BGP, and QoS. * Hands-on experience with packet analysis tools such as Wireshark or similar. * Strong organizational skills to manage and document multiple client networks effectively. * Excellent communication skills for technical and non-technical audiences. * Ability to travel and work on site at a client location 2-3 days / week. Education * Undergraduate degree in relevant field or equivalent work experience Work Experience * 5+ years providing client-facing Tier 2 / Tier 3 support for network infrastructure technologies (Firewall, Route, Switch, Wireless/WLC). * 3+ years deploying or supporting various other networking technologies (SSL VPN, IPSec, SD-WAN, MPLS, NAT, BGP) * VoIP/Webex calling experience preferred * Experience with Remote Monitoring and Management solutions and support ticketing systems Benefits Summary * 401(k) * 401(k) matching * Paid time off * Dental insurance * Health insurance * Vision insurance Legal Disclaimer(s) We embrace creativity, tenacity and grit - if you do too, and possess the qualifications we seek in an Account Manager, Katalyst may be a great place for you to thrive! Katalyst is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, physical or mental disability, or age.$70k-99k yearly est. 60d+ agoSr. Systems Engineer - ZTLAN
Versa Networks
Remote Job
Description About Us At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure Service Edge), SASE (Secure Access Service Edge) and Next-generation Managed Services, we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era. Our innovative products enable enterprises to deliver a seamless, scalable, and secure digital experience, no matter where their users, devices, or applications are located. Founded by industry veterans and backed by premier venture capital firms, Versa is a market leader driving innovation and growth as it positions itself for a future IPO. We believe in fostering a culture of innovation, collaboration, and customer success. Our team is comprised of passionate, forward-thinking professionals dedicated to driving the future of networking technology. We encourage creativity, offer opportunities for growth, and provide a dynamic environment where our people can thrive and make an impact. At Versa Networks, we don't just build products - we build relationships, elevate businesses, and shape the digital future. Join us and be part of a fast-paced, cutting-edge company that's making a real difference in how the world connects and communicates. Job Summary We are looking for passionate, entrepreneurial, and tech-savvy Sr. Systems Engineers to help our customers and partners evaluate, adopt and expand the use of our technology. Responsibilities Provide pre-sales technical support and technical expertise to our customers and partners with objective to achieve sales targets. Establish trusted advisory role with strategic customers and partners (CIO, CISO). Enable and/or update partner network on product evolution. Perform workshops with prospects or customers on product evaluations and do demonstrations. Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature. Respond to RFI's/RFP's. Provide market and product feedback to product management and back-office. Keep up-to-date on competitive solutions, products, and services. Author whitepapers, knowledge base articles, and other customer/partner facing content. Qualifications Experience in planning and designing or operating service provider or large enterprise WAN/LAN networks Experience with EVPN & Data Center Bridging Hands on experience with Cisco/Juniper/Arista datacenter switches Multi-cast in data center environment Knowledge on solutions on Cloud security with FWaaS, DLP, CASB, RBI and Malware prevention solutions. Knowledge on technologies used in the security scene, such as proxies, SSL/TLS, VPN's, Active Director/SAML/LDAP, threat prevention and mitigation Understanding networking and security architectures on the SASE framework. In depth understanding of TCP/IP protocol stack and operation. Knowledge on WAN technologies and protocols like MPLS, MPLS based VPNs, BGP, OSPF, QoS, NAT, Multicast. Knowledge in architecting and/or managing large-scale, high performing and resilient Enterprise networking and security solutions. Knowledge on Linux administration. Beneficial Skills: Knowledge on best practices architectures for SaaS applications. Hands-on experience in public and private cloud technologies such as AWS, Azure, Openstack, VMware. Shell scripting, python scripting knowledge. Location: Santa Clara, CA *Applicants must be authorized to work in the US The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range of $180,000 - $230,000. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. Why Versa? At Versa Networks, we believe in taking care of our people - both professionally and personally. We offer a comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. When you join our team, you can expect: Competitive Salary & Incentives: We offer a competitive compensation package with and pre-IPO equity to reward your hard work and dedication. Health & Wellness: Comprehensive medical, dental, and vision insurance plans to ensure you and your family stay healthy and covered. Paid Time Off (PTO): Enjoy a generous PTO policy that includes vacation days, sick leave, and paid holidays to recharge and take care of personal matters. Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best for you. Professional Development: We believe in continuous learning. Access to training, certifications, and educational resources to help you grow in your career and stay ahead of industry trends. Employee Recognition: We celebrate achievements both big and small, with regular recognition programs and awards that highlight your contributions to our collective success. Collaborative Culture: Be part of a dynamic, inclusive, and supportive team where innovation and collaboration are at the heart of everything we do. Parental Leave: Generous parental leave policies to support you during life's important moments. At Versa Networks, our benefits are designed to help you thrive both inside and outside the office. Join us and experience a rewarding, fulfilling career in a supportive environment that values your health, happiness, and success. Versa Networks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.$180k-230k yearly 4d agoGlobal Technical Support for Converged Packet Optical Platform
Ciena Corp
Remote Job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Your Role As an Associate, Global Technical Support, you will provide system level pre & post-sales support for CIENA's Customer base. This includes remote or on-site testing, troubleshooting and technical support for CIENA products. * This position may also involve on-site day-to-day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design. * Successful candidates may need to attend customer maintenance windows related to ongoing issues and provide support outside of normal business hours. * Successful candidates will perform on-call duties 24x7 and work shifts, including public holidays and weekends when the business requires. * Work with internal customer-facing teams to manage customer issues. * Perform the function of Customer Lead Engr (CLE) when assigned for specific accounts Your Responsibilities * Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. * Manage technical support cases/tickets end to end. * Attend maintenance windows when needed. * Be able to accept on-call duties outside of normal business hours including weekend and public holiday shifts when required. * Provide on-site support to Customers where required. * Communicate with Design and Supply Chain on problems/issues found in the field. * Utilize debug tools and lab research to aid Customer's technical problems. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training * Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback. * Create, review, validate and publish required MOP/ISB/FSB documents. * Contribute to knowledgebase (KCS) * Help train newly hired Technical Support Engineers. * Performs other duties related to the role as assigned, either in an office or remote location * Perform a Customer Lead Engineer role for specific customers, as assigned. * Perform Resident Engineering functions on-site or remotely, as assigned. * Travel to customer sites and Ciena locations globally, as required. Minimum Requirement * Bachelor's degree in a relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university * Minimum 3 to 5 years of related experience in the field of telecommunications preferably in a technical support role * Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc. * Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management * Knowledge of OTN and related technology * Must have the ability to communicate effectively in English both verbally and written. * Carrier Ethernet and networking knowledge and experience include but are not limited to the following protocols: OSPF, MPLS, BGP, ASBR, etc. * Knowledge and experience in operation of optical transport systems * Proven track record in the field of technical support and customer service. Preferred Qualifications * Extensive Knowledge of OTN, SONET/SDH/DWDM, Carrier Ethernet with specialized knowledge in some products and applications of the technology. * Experience and knowledge of the Red Hat Linux operating system. Unix and/or Solaris experience is an advantage * Experience in a technical support role with an equipment vendor in the Telco industry. * Problem-solving experience with Optical Transmission equipment, Carrier Ethernet equipment or associated fiber optic facilities * Proven problem-solving experience and expertise * Ciena CE (Carrier Ethernet) certification or equivalent is an advantage * Ciena OC (Optical Communications) certification or equivalent is an advantage * Proficiency with various 'office' software applications including Microsoft Outlook, Microsoft Word, and Excel * Ability to analyze, troubleshoot and resolve complex problems * Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision * Strong knowledge and understanding of transport and switching systems for telecommunications applications/Systems. Special proficiency in some products or technologies. * Full understanding of Optical Networking * Proficient with various types of test equipment for optical and protocol testing. * System-level troubleshooting on fiber optic telecommunications transport and switching equipment. * Knowledge of data communications, including packet/IP network * Good abilities to build relationships and proven record of excellent Customer focus * Team player who is ready to contribute or lead troubleshooting activities * Willing to take responsibility for complete problem resolution * Ability to deal with stressful situations with colleagues and customers * Excellent Customer service skills are required and can work with customers on both technical and management levels. * Work in a collateral environment, which promotes the sharing of knowledge and experiences. * Excellent oral and written communication skills. * Must be punctual and able to accept continuous unusual work hours. Typically, at very short notice. * Work From Home and In-Office (Hybrid) #LI-SM #LI-Remote #LI-Hybrid Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.$65k-84k yearly est. 42d agoAVP - Senior Network Engineer
LPL Financial Services
Remote Job
Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you! Job Overview: LPL is seeking an AVP - Senior Network Engineer who will be responsible for the design, engineering, and operations of local and wide Area Networks (LAN, WAN), and Branch Offices in a Hybrid Data Center / Cloud environment. The position directly relates to providing scalable, resilient, and secure networking solutions for LPL, our Advisors, and their clients. Responsibilities: * Design, implement, and support network technology at our Branch sites and Data Centers. * Local and Wide Area Network design, deployments, and administration of MPLS, DIA, and SDWAN technologies * Troubleshoot complex issues, identifying root causes, and developing continuous improvement of the environment * Effectively collaborate with various Teams within the organization as well as external vendors and partners * Develop solutions that are aligned with our Hybrid Data Center / Cloud Architecture and Network/Security/Industry standards What are we looking for? We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement. Requirements: * 5 or more years of Network Engineering experience, designing/configuring/troubleshooting Cisco network switches, routers, and wireless connectivity. * Experience in onsite branch office deployment as a network engineer for small/mid-sized to large-sized clientele * Experience in network security hardening and controls as well as experience using network monitoring and logging tools (i.e. SolarWinds, LiveNX, ELK) * Ability to perform periodic Network performance and compliance analysis. Experience in Network optimization, reporting, and long-term planning * Must be able to travel. Travel monthly could range from 0% to 35% depending on the needs of the business Core Competencies: * Strong interpersonal and presentation skills, both oral and written, with the ability to articulate and educate others about complex technologies with business acumen * Experience designing, architecting, planning, and implementing routing, switching, and Data Center solutions in multi-vendor environments * Proven ability to meet designated deadlines and manage multiple projects Preferences: * Bachelor's degree in computer science or equivalent work experience * CCNA/CCNP a plus * Experience in Cisco Wireless, SDWAN/SDA or Meraki a plus * Solid knowledge and experience in well-known protocols and standards (i.e. VLANs, Spanning-Tree, OSPF, BGP, DNS, 802.1x) #LI-Hybrid Pay Range: $100,575-$167,625/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? * Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! * Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! * Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! * Impactful Work: Our size is just right for you to make a real impact. Learn more here! * Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! * Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! * Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************. EAC1.22.25$100.6k-167.6k yearly Easy Apply 60d+ agoNetwork Operations Specialist II
Lightspeed Networks
Remote Job
Job Details Portland Office - PORTLAND, OR Optional Work from Home Full Time 4 Year Degree $64700.00 - $85400.00 Salary None TelecommunicationsDescription Job Purpose: The Network Operations Specialist is responsible for monitoring and maintaining the LS Networks service delivery network. The scope of responsibility for this role includes testing and analyzing all network facilities components, including hardware, software, and power systems, as well as monitor system events, tracking performance and status to identify and repair system failures. Key Responsibilities: Provide troubleshooting and repair support for customer and core network services, as a member of the Network Operations Center (NOC). Collaborate with other members of the NOC, Field Resources, Network Engineering, and Infrastructure (OSP) teams in solving complex problems as needed. Understand, troubleshoot and repair Ethernet, IP, SIP, TDM, DWM, Routing/Switching, MPLS, Voice/UCaaS, Wireless and Security services, as well as customer and core network issues. Understand and remotely troubleshoot Fiber Optic and 3rd-Party Network services. Coordinate and lead customer and core network repair events with Field Technicians, Network Engineers, customers, contractors, and 3rd-Party Network service providers. Respond diligently, deliberately, and timely to customer inquiries regarding service issues. Provide proactive customer notification of service and core network issues, as well as ongoing updates as needed. Document all work performed in a comprehensive ticketing and document management system. Monitor, operate, administer, and react to Network Management System (NMS) events for customer and core network faults. Use lab environments to diagnose network issues or provide network performance reviews. Schedule, document, lead and implement maintenance activities. Provision and disconnect customer services when assigned. Facilitate customer notification of network maintenance and planned service affecting events. Identify, diagnose, and document underlying architecture and support issues for problem resolution, Root Cause Analysis (RCA), Reason for Outage (RFO) and Service Level Agreements (SLA) reporting. Identify and document new or enhanced LS Networks best practices and processes where needed. Participate in an On-call rotation responding to service-related issues, and related restoration activities. Qualifications Education: Bachelor's degree in a data communications or networking field or equivalent education and experience. Nokia NRS I Certifications Experience: Typically, 2 or more years of experience in a related field. 4 years of experience working in a mission critical 7x24x365 NOC preferred. 4 years in a carrier/service provider environment dealing with MPLS, SONET, DWDM, IP routing and Carrier Ethernet a plus. Working knowledge of static, OSPF, BGP and IS-IS routing. Working knowledge of Ethernet traffic types, VLANs, Queuing, LAGs, and 802.1q. Understanding of Wireless networks, Voice/Unified Networks and Security Services a plus. Working knowledge of network and system diagnosis and troubleshooting, familiar with using configuration management and testing toolsets, as well as monitoring and management software solutions. Required Skills and Abilities: Ability to demonstrate understanding of network topology design. Comfortable in customer-facing situations, as well as internal mentoring roles. Has strong interpersonal and organization skill sets; comfortable in a dynamic, fast paced environment, and understand that flexibility and accountability feed directly into customer satisfaction. Strong understanding of fiber optic network technologies and principles. Ability to diagnose and resolve complex network issues. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Ability to work effectively under pressure and meet deadlines. Ability to adapt to changing technologies and environments. Proficiency in using network diagnostic tools and software. Ability to interpret and analyze network performance data Physical Demands / Work Environment: This position will currently work remotely from home, however, there may be meetings or other duties, which require physical presence in the office. Home office workspace with connectivity required within the Portland/Vancouver Metro region. Local candidates preferred; however, we will also consider candidates residing in the greater Pacific Northwest within our operating market areas. This position has a primary focus on providing Operational Support during an assigned coverage window. It may be necessary to be available for additional hours during an extended support event or maintenance activity.$64.7k-85.4k yearly 22d agoSolutions Architect - Video Services
Harmonic
Remote Job
Harmonic is the worldwide leader in video delivery solutions, enabling media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally. Through innovative SaaS platforms and software-based appliances, we are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at ******************* Role Description We are looking for a Solutions Architect - Video Services to join the Harmonic Sales Team. You will report to the Sr. Director, Pre-Sales & Solution Architecture. You will be based in the United States (East Coast). Location Remote - this position is 100% Remote anywhere in the US (East Coast) What you will be doing: As a member of the Harmonic Sales team, the Solutions Architect will: * The Solutions Architects' role is to be a technical evangelist for Harmonic's cloud native broadcast, OTT, contribution, and distribution solutions - influencing and advising the technical decision makers within strategic accounts in our target markets. Primary customers are broadcast television networks, content owners and aggregators (Terrestrial, Satellite, Telco, OTT - Mobile and Internet), TV/movie studios, high-end enterprise video studios and Server Side Ad Insertion workflows. * Work closely with account executives and partners to position and further Harmonic's solutions through every aspect of the sales cycle - presentations, hands-on demonstrations, RFI/RFP responses, design and architecture, bill of material and pricing with current and prospective customers to generate winning solutions and systems designs. the latest technologies in video delivery for live and time-shifted video via traditional medium, or on the latest cloud infrastructure. * Ensure technical lead on proposals providing necessary support to meet sales goals. * Collaborate within Harmonic and with partner vendors in designing solutions to meet customer needs. * Configure and test hardware and/or software products, including third party equipment such as network routers, blade servers, and storage systems to customer-specific parameters in support of customer demos and proof of concepts. What you should have: * Bachelor's degree in Electrical Engineering, Computer Science or equivalent. * Have a minimum of 3 years of relevant experience in cloud technologies, 5 years of total video experience. * Strong verbal, written and interpersonal communications skills. Fluent English required, other languages are a plus. * Interest for customer relations and services. Initiative and reactivity. * Strong background in Virtualization & Cloud solution in the context of IaaS, PaaS, SaaS, DevOps * Broad systems and software knowledge required with significant technical depth in: cloud deployment, virtualization, networking, video compression, stream processing, video related applications, and servers & storage products. * Expertise in OTT, CDN, SSAI and associated technologies * Expertise in cloud infrastructure, networking, and video delivery technologies. Analytical and troubleshooting skills in those areas. * Ability to provide technical leadership in system integration projects. Strong autonomy, analysis capacity and sense of synthesis. * Good personal relationship skills, organized, with team-building skills * Good understanding of sales processes. * Experience in generating highly technical documents and reports including best practices guides, whitepapers, and system architecture specifications. * Interest for international mobility * Operating systems: Linux distros (RedHat, CentOS, Ubuntu), Unix administration, Windows, Windows Server * Cloud and containers environments: AWS, Google Cloud, Microsoft Azure, Kubernetes, Mesos, Docker/Containers, and hybrid clouds. Understanding on OpenStack and distro variants (Mirantis, Red Hat, Canonical/Ubuntu, RackSpace, etc.) * Data Center technologies: VMware vSphere and Hyper-V multi-tenant data center infrastructure, including Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service. * Networking: SDN, IP routing (RIP, OSPF, BGP), IP multicast (ASM, SSM, PIM, IGMPv1/2/3), QoS (DiffServ, queuing), and switching. CCNA/CCNP is a plus * Tools: Python scripting, Ansible, shell scripting, etc. * Digital video system architectures from signal acquisition to delivery for IPTV, Cable and OTT * MPEG-2/MPEG-4/HEVC video compression and encoding standards, stream processing, OTT HLS and MPEG-DASH formats. Travel You are required to travel about 50% Pay & Benefits For this role, the estimated base salary range is between $145,000 - $155,000. The actual base salary will vary based on various factors, including market, location and individual qualifications objectively assessed during the interview process. Diversity, Equality, and Inclusion at Harmonic Inc At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders. Additional Equal Opportunity statement Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact ************************** For more information, please see links below: OFCCP Posters Landing Page Know Your Rights Pay Transparency #LI-Remote #LI-KS1$145k-155k yearly 60d+ ago
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- Data Network Engineer
- Director Of Network Engineering
- Junior Networking Engineer
- Network Control Specialist
- Network Designer
- Network Engineer
- Network Operations/Network Engineer
- Network Planning Engineer
- Network Support Engineer
- Senior Lead Network Engineer
- Senior Network Architect
- Senior Network Engineer
- Senior Network Operation Engineer
- Senior Network Operations Technician
- Senior Network Specialist
- Senior NOC Engineer