What is Non-Emergency Calls?
Non-emergency calls are calls that do not require immediate attention or intervention. They are simply a request for police, fire or rescue service that does not present a life or death situation. In this case, the local non-emergency number should be used if immediate dispatch of the police is not required.
How is Non-Emergency Calls used?
Zippia reviewed thousands of resumes to understand how non-emergency calls is used in different jobs. Explore the list of common job responsibilities related to non-emergency calls below:
- Received 911 and non-emergency calls for Medical only Activated the emergency response team (Medical and Fire)
- Answered non-emergency calls and provided routine non-technical information upon request and referred all other questions to the proper person or agency.
- Hired on to manage and answer emergency and non-emergency calls from Washington County residents and effectively dispatch medical and/or police aid.
- Dispatched equipment for all police, fire and emergency medical services, Answered incoming emergency and non-emergency calls from public
- Received emergency and non-emergency calls from the public, private companies and other jurisdictions in an extremely fast-paced environment.
- Dispatched emergency personnel by CAD radio to emergency and non-emergency calls; handling public utilities after-hour emergency calls.
Are Non-Emergency Calls skills in demand?
Yes, non-emergency calls skills are in demand today. Currently, 516 job openings list non-emergency calls skills as a requirement. The job descriptions that most frequently include non-emergency calls skills are medical dispatcher, police radio dispatcher, and fire fighter.
How hard is it to learn Non-Emergency Calls?
Based on the average complexity level of the jobs that use non-emergency calls the most: medical dispatcher, police radio dispatcher, and fire fighter. The complexity level of these jobs is basic.
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What jobs can you get with Non-Emergency Calls skills?
You can get a job as a medical dispatcher, police radio dispatcher, and fire fighter with non-emergency calls skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with non-emergency calls skills.
Police Radio Dispatcher
- Computer Aided Dispatch
- CAD
- Police Radio
- Public Safety
- Non-Emergency Calls
- Police Assistance
Fire Fighter
Job description:
Firefighters are responsible for controlling, putting out fires, and responding to emergencies involving life, property, and the environment. They operate firetrucks and other emergency vehicles, along with track down and save victims in burning buildings or other emergency situations. Also, they tend to the sick or injured individuals and produce written reports on emergency incidents. Additionally, they distinguish fires using water hoses and pumps as well as fire extinguishers, scrub and maintain equipment, and execute drills and physical fitness training.
- CPR
- Public Safety
- Non-Emergency Calls
- Fire Prevention
- Fire Suppression
- Hazmat
Telecommunicator Supervisor
- Telecommunication
- PBX
- Non-Emergency Calls
- VoIP
- LAN
- Communications Equipment
Training Officer
Job description:
As a Training Officer, you will be responsible for organizing training for different types of staff in an organization. You will do this by first identifying the needs of both individuals and the company as a whole, either through staff appraisal or meetings with managers. Also, you will have the responsibility to not only organize but assess, design, and deliver the training programs to people.
- Training Programs
- Law Enforcement
- Non-Emergency Calls
- Logistics
- CPR
- EMS
Lead Dispatch
- Data Entry
- Logistics
- Payroll
- Computer System
- Non-Emergency Calls
- Computer Aided Dispatch
Telecommunication Operator
Job description:
A Telecommunication Operator handles all incoming calls and transfers them when necessary to appropriate quarters. As a Telecommunication operator, you will be tasked with responding to inquiries, answering messages, and passing along communication to the right individuals. In addition to that, you will be tasked with organizing the telephone directory and performing a host of other administrative tasks. You will also have the responsibility of processing packages and incoming mails and delivering outgoing mails and packages to the post office or other shipping facilities.
- Patients
- Customer Service
- Emergency Situations
- Telephone Calls
- Non-Emergency Calls
- Telecommunication
Dispatcher Supervisor
Job description:
A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. They also coordinate with the customers on the exact schedule of shipment, responding to their inquiries and concerns, and adjust delivery plans as needed. A dispatcher supervisor evaluates the staff's performance, strategizing procedures on maximizing the team's productivity to meet customer demands and increase company profits.
- DOT
- Payroll
- Non-Emergency Calls
- GPS
- Computer System
- EMS
Dispatcher
Job description:
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliveries. A dispatcher is required to monitor the driver's location, strictly track road situations at all times to provide real-time updates for the customers, and advise the driver for alternative routes. Dispatchers also need to address possible customer complaints and process scheduling accurately to avoid inconsistencies in the delivery time.
- Customer Service
- Data Entry
- Computer Aided Dispatch
- Non-Emergency Calls
- Emergency Situations
- EMS
Patrolman
- Patrol
- Law Enforcement
- Public Safety
- Non-Emergency Calls
- Crime Scenes
- Traffic Control
How much can you earn with Non-Emergency Calls skills?
You can earn up to $32,673 a year with non-emergency calls skills if you become a medical dispatcher, the highest-paying job that requires non-emergency calls skills. Police radio dispatchers can earn the second-highest salary among jobs that use Python, $40,450 a year.
Job Title![]() ![]() | Average Salary![]() ![]() | Hourly Rate![]() ![]() |
---|---|---|
Medical Dispatcher | $32,673 | $16 |
Police Radio Dispatcher | $40,450 | $19 |
Fire Fighter | $56,792 | $27 |
Telecommunicator Supervisor | $88,251 | $42 |
Training Officer | $48,619 | $23 |
Companies using Non-Emergency Calls in 2025
The top companies that look for employees with non-emergency calls skills are Allegiance Mobile Health, Global Medical Solutions, and American Medical Response. In the millions of job postings we reviewed, these companies mention non-emergency calls skills most frequently.
Rank![]() ![]() | Company![]() ![]() | % Of All Skills![]() ![]() | Job Openings![]() ![]() |
---|---|---|---|
1 | Allegiance Mobile Health | 50% | 47 |
2 | Global Medical Solutions | 11% | 930 |
3 | American Medical Response | 8% | 0 |
4 | Allied Universal | 7% | 6,761 |
5 | AdventHealth | 4% | 8,831 |
Departments using Non-Emergency Calls
The departments that use non-emergency calls the most are engineering, non profit/government, and facilities.
Department![]() ![]() | Average Salary![]() ![]() |
---|---|
Engineering | $62,039 |
Non Profit/Government | $43,407 |
Facilities | $37,795 |
Administrative | $35,397 |