What is Metrics?
Metrics are quantitative assessment measures that are commonly used to evaluate, compare, measure, and track results, performance, or production. Business metrics are used to evaluate performance, compare results, monitor and assess the success or failure of various business processes, and track relevant data to improve business outcomes.
How is Metrics used?
Zippia reviewed thousands of resumes to understand how metrics is used in different jobs. Explore the list of common job responsibilities related to metrics below:
- Build databases via Visual Basic Collected and analyzed metrics data utilizing Data Warehouse and completed cost estimating with SEER.
- Created metrics for Program Management regarding Manufacturing and Test Readiness, and Engineering Releases.
- Provide summary analysis and metrics for consultation to customers.
- Maintained integrity of performance metrics by auditing and editing formulas, VBA and Macros using MS Excel and MS Project.
- Analyze program health by using critical path methodology, earned value management metrics (CPI, SPI, S-Curves).
- Provided close support to Program Management providing clear and concise status of IMS meeting DCMA metrics and EVMS guidelines.
Are Metrics skills in demand?
Yes, metrics skills are in demand today. Currently, 101,915 job openings list metrics skills as a requirement. The job descriptions that most frequently include metrics skills are engineering planner, senior program operations manager, and process consultant.
How hard is it to learn Metrics?
Based on the average complexity level of the jobs that use metrics the most: engineering planner, senior program operations manager, and process consultant. The complexity level of these jobs is challenging.
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What jobs can you get with Metrics skills?
You can get a job as a engineering planner, senior program operations manager, and process consultant with metrics skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with metrics skills.
Engineering Planner
Job description:
The engineering planner works together with other engineering staff involved in the project to design and work on the project's timeframe while also working on the work schedules of staff. They sometimes become the mediator between on-site engineers and office officials' communication. They keep records of daily and monthly project progress. On-site, they are responsible for observing any discrepancies and recording them for reporting. They work with managers and supervisors at the office to process communication to contractors and subcontractors and allocate budgets meticulously.
- Metrics
- Engineering Drawings
- PowerPoint
- DOD
- Program Management
- Autocad
Senior Program Operations Manager
Job description:
A senior operations manager is responsible for managing and overseeing a few high-level duties related to human resources (HR). Your duties typically include analyzing and improving organizational processes, working to improve efficiency, productivity, and quality, and providing leadership to overall staff. Additionally, you will be responsible for assisting HR with hiring when needed, promoting a company culture that encourages high morale and top performance, and overseeing the planning, auditing, and budgeting activities. As a senior operations manager, you are also expected to work closely with the board of directors to plan for short- and long-term goals.
- Metrics
- Project Management
- Program Management
- Continuous Improvement
- SR
- Logistics
Process Consultant
Job description:
A process consultant is responsible for evaluating business processes to ensure that the operational procedures meet internal regulations and protocols. Process consultants identify areas of improvement and recommend business solutions to achieve long-term goals and objectives and determine strategies to meet client demands. They also develop necessary plans for employees' training and programs to maximize their efficiency and productivity on business operations. A process consultant must have excellent communication and critical-thinking skills, especially in assessing project data and present solutions to senior management.
- Process Improvement
- Metrics
- Business Process
- Continuous Improvement
- Sigma
- Lean Six Sigma
Infrastructure Service Manager
Job description:
An important objective of every organization is to minimize downtime and thus improve business productivity. An infrastructure services manager has the responsibility of making this happen. They administer and manage data, information, and technology in a most proactive way. Their role includes networking, cloud-based services, data management and storage, and supervising staff in various IT-related roles. In general, they handle anything from power to service infrastructure to the handoff to internet service providers.
- Metrics
- Project Management
- Service Delivery
- Infrastructure Services
- Cloud
- Provisioning
PMO Analyst
Job description:
A program/project management office (PMO) analyst is in charge of performing research and analysis to identify the best practices to optimize PMO operations. Their responsibilities include coordinating with different departments to gather data, preparing reports and presentations, identifying the strengths and weaknesses of existing procedures, recommending solutions, and monitoring the progress of programs and projects to ensure everything runs smoothly in adherence to the goals and deadlines. Furthermore, as a PMO analyst, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
- Metrics
- Continuous Improvement
- Portfolio Management
- Project Management Tools
- Data Analysis
- Risk Management
Change Management Analyst
Job description:
A change management analyst is in charge of providing analytical support to a company when it comes to implementing changes in existing systems and procedures. They are typically responsible for coordinating with different departments to gather necessary data, performing extensive research and analysis on company operations and market conditions, identifying the strengths and weaknesses in current systems, and determining areas needing improvement. Furthermore, as an analyst, it is essential to summarize findings into reports and presentations, recommending solutions for optimal operations.
- Organizational Change Management
- Project Management
- Metrics
- HR
- Management Activities
- ITIL
Senior Sales Operations Analyst
Job description:
A senior sales operations analyst is in charge of developing and recommending strategies to optimize a company's sales operations. It is their duty to gather and analyze data to determine the strengths and weaknesses of existing procedures, identify areas needing improvement, develop solutions against problem areas, research new business and client opportunities, and suggest new policies that support the company's vision and mission. Moreover, a senior sales operations analyst must lead teams and serve as a mentor to junior operations analysts in the joint effort to reach sales targets and optimal business performance.
- Sales Operations
- Salesforce
- Tableau
- Metrics
- CRM
- SQL
Senior Test Manager
- Project Management
- Test Automation
- Customer Satisfaction
- Metrics
- Infrastructure
- QA
Incident Manager
Job description:
As the name entails, the job of an incident manager revolves around the incident management process. Your duties and responsibilities may vary depending on the sector, but typically include defining the process on how your team should work with handling incidents, keeping a report of incidents, logging all service request and incident details. Additionally, you will be responsible for investigating all service requests and incidents and identifying, scheduling, and performing incident reviews. As an incident manager, it also your responsibility to guide the incident process analysts and coordinators.
- Incident Response
- Infrastructure
- ITIL
- Metrics
- Problem Management
- Service Management
Agile Coach
Job description:
An Agile coach is primarily responsible for teaching employees about the management method in software development called Agile. Typically leading a team of developers, an Agile coach is also responsible for providing tools and written materials, assessing performances, providing feedback, responding to inquiries and concerns, promoting Agile principles, and developing optimization strategies. Furthermore, as a coach, it is essential to lead and encourage employees to reach all goals, all while implementing the company's policies and regulations.
- Kanban
- Agile Transformation
- Jira
- Metrics
- DevOps
- Agile Principles
Project & Team Manager
Job description:
A project & team manager is an executive professional who supervises the daily activities of staff members to ensure the success of a particular project. This manager is required to develop a comprehensive work plan that will facilitate the commitment and productivity of team members. The manager must ensure that all team members understand the objectives of a project so that they can work together to achieve it. This manager must also communicate the progress of the project to the management and should handle any unexpected difficulties effectively.
- Project Management
- Client Facing
- Metrics
- HR
- PowerPoint
- Project Scope
How much can you earn with Metrics skills?
You can earn up to $71,606 a year with metrics skills if you become a engineering planner, the highest-paying job that requires metrics skills. Senior program operations managers can earn the second-highest salary among jobs that use Python, $120,350 a year.
Job Title  | Average Salary | Hourly Rate |
|---|---|---|
| Engineering Planner | $71,606 | $34 |
| Senior Program Operations Manager | $120,350 | $58 |
| Process Consultant | $83,794 | $40 |
| Infrastructure Service Manager | $127,642 | $61 |
| PMO Analyst | $81,879 | $39 |
Companies using Metrics in 2025
The top companies that look for employees with metrics skills are Deloitte, Amazon, and Oracle. In the millions of job postings we reviewed, these companies mention metrics skills most frequently.
Departments using Metrics
| Department | Average Salary |
|---|---|
| Non Profit/Government | $83,705 |
20 courses for Metrics skills
1. Reviews & Metrics for Software Improvements
This course covers techniques for monitoring your projects in order to align client needs, project plans, and software production. It focuses on metrics and reviews to track and improve project progress and software quality...
2. HR Metrics That Matter
Today, we are addicted to numbers! Our focus on metrics has grown tremendously in the last decade. Targets, Scorecards, Dashboards, KPIs. We all know the buzzwords. In fact, many of us spend hours calculating and presenting what we think are key HR performance indicators. But have you asked yourself the most important question of all? "If I stop tracking my current metrics, will anyone notice?" It's possible you and your team are not only wasting time, but also hurting your credibility by sharing useless information! The work you do matters. Your Human Resources department must be able to develop and use metrics directly linked to an organization's goals like every function of the business. If you're tired of measuring outcomes that no one cares about, join us! Learn how to identify key performance indicators that impact your organization's balanced scorecard and keep your HR team on target...
3. Business Analytics and Metrics
Objective of these mastery sessions is to help Students and Business Professionals to gain practical knowledge in Analytics. These skills have helped me in landing my first job in Analytics. Techniques I am going to teach you are one of best I have learnt. These are techniques that I have used during my last four years of Analytics Experience in Banking, Insurance, Retail and Pharma. Learning Analytics is not about talent or genetics, it doesn't matter even if you don't know excel or coding or if you are not from technical background. If you apply the techniques I am going to teach you in upcoming sessions, you will see results within days in your work...
4. Reporting Application Metrics into Cloud Monitoring
This is a self-paced lab that takes place in the Google Cloud console. In this lab you will run an application on Compute Engine instance and report the application’s metrics into Cloud Monitoring using the OpenCensus library...
5. Business KPIs & User Metrics analysis
Hello and welcome to the course Product Management: Business KPIs & User Metrics analysis. In this course, you will learn #1 - How to look at user metrics & business KPIs #2- How to get relevant insights from your metrics#3- Hot to take actions on your KPIs #4- Design actionable KPIs. Working for a software company, it can be tricky to look at KPIs and fully understand how they are linked together and how should you act on them correctly. I was there 6 years ago and I quickly understood that if I want to take relevant decisions, I have to become an expert looking at Product KPIs. My Name is David Kremlinsky. I work for now 6 years in the software industry. Before that, I studied Business Management and completed an MBA in Business Management and Entrepreneurship. I am passionate about data and I decided to condense everything that I've learned about business KPIs and user metrics into an online course. What will you learn in this course?Straightforward: how to make data-driven decisions. As a product manager or decision-maker, your role is to focus on users. So we will look at each stage of the user funnel in a product. Acquisition, activation, Engagement, Retention, Revenue, we will stop for each one, understand: Why should we look at it? How to impact it? How is it linked to other metrics How to look at it?User metrics provide meaningful insights and actionable actions that will help you find product-market fit. But metrics like retention, churn, metrics, etc. are somehow misunderstood. Is 30% retention after 2 months a good number? How can you predict your MRR using user metrics? The answer to these questions is crucial for the future of your product/business. We will not only look at user metrics. We will link them to business metrics like revenue metrics. Depending on the monetization strategy, you have to measure and track different KPIs. You will learn how to read the MRR, CAC, ARPU, LTV metrics and get relevant insights that will help you in your decisions. At the end of this course, you will design KPIs for a known product, practice interview questions on KPIs and we will look at real data coming from a startup. I used real-life examples using the known product as Airbnb, Facebook, Twitter, Amazon, Google, etc, to cover a maximum of industries and make sure the knowledge you acquire doesn't stop to a simple theoretical knowledge. For this purpose, you will practice on a real case. You will use everything you learned during the course to analyze the situation and give your thought. I want this course to be interactive! So, don't hesitate to send me feedback, contact me if you have any questions! After the course, you will be part of a community! I hope to share with you the best articles on product KPIs, open discussions on data and new courses, videos coming! I wish you good luck! David...
6. Advanced Product Management: Vision, Strategy & Metrics
In this truly modern course, you'll learn all of the advanced skills and techniques that successful product managers use in their day-to-day working lives. From how to implement vision and strategy to getting a better understanding of how to use data, these lectures are designed for for founders, CEOs and, of course, product managers. With real world examples demonstrating exactly how to execute each approach, you'll find out exactly what to do (and what not to do) to build your company up to the level it deserves. You already know the basics of being a product manager and securing that all-important job. But ensuring the success of your products is an entirely different ball game. You need to know the framework that transforms any product from zero to hero and the metrics measuring techniques that will allow you to figure out a product's successes and pitfalls. After all, there's nothing that can't be improved. The first section of this course will take you through two hugely important elements of product management: vision and strategy. Whether you're a founder of a company or the product manager at said company, we'll teach you the difference between the two and how to implement them into the development of your products. The second section goes into a lot more detail on metrics. We'll take you through how to figure out what data to measure and how to fully understand the data that you track. There's also a deep dive into three different industries to demonstrate how metrics can change depending on the product that you're working on. At the end of it all, you'll have the tools needed to make better, and more profitable, decisions in your product manager role. Your instructorsCole Mercer has been a Senior Product Manager at Soundcloud, Bonobos, Mass Relevance, and has taught the Product Management course at General Assembly in Manhattan, NYC. He is now a full-time Product Management and Strategy consultant. Evan Kimbrell is a top rated Udemy instructor with 19 courses on everything Entrepreneurship. His courses have over 630,000 students and over 32,000 five star reviews. For the past few years, he has also been running a digital agency that has produced over 100 web and mobile products. What you'll learnWhat vision and strategy actually mean. The importance of vision and strategy in product management. What makes a great visionary and how to set a clear vision. How the product development hierarchy works. The most common types of strategy. How to set out an effective roadmap. How to use a more modern and agile form of roadmapping. What metrics actually are. The types of metrics you should be monitoring and optimizing. The various metrics that relate to e-commerce, mobile and marketplace products. How leading and lagging metrics tie into product management. How to analyze metrics using cohorts. Gain an understanding of origin source sorting and how this can skew product metrics. When to use data versus when to use your intuition. Real world examples demonstrating all of the above. Are there any course requirements or prerequisites?As this is an advanced course, a basic understanding of Product Management would be beneficial. Who this course is forAnyone looking to learn advanced Product Management techniques. Product Managers and CEOs who want to gain more effective decision-making skills...
7. Creating Measures and Metrics in ITSM
Every organization uses metrics and measurements to determine where they are, and where they want to be. But, do you know how to create these metrics and properly measure them to drive actions across your organization?In this course, you will learn why we start with the overall organizational vision when developing our metrics, how to create proper objectives, measure those objectives using indicators, and picking the right metrics to measure what matters. You will learn about the five types of measures used to track progress. You will also learn about various measurement models, such as the Planning and Evaluation Model, the Balanced Scorecard, the Organizational Improvement Cascade, the Value Driver Framework, and the Service Profit Chain. Additionally, you will also learn about the five types of assessment models: the Gap Analysis, the SWOT Analysis, the Customer/User Satisfaction Assessment, the Benchmarking Assessment, and Maturity Assessments. So, if you have ever wondered how to better understand what success really looks like in your organization and how it is measured, this is the course for you! Upon completion of this course, you will earn 2 CEUs towards the renewal of your CompTIA A+, Network+, Security+, Linux+, Cloud+, PenTest+, CySA+, or CASP+ certifications. The course on this page is offered by Dion Training Solutions, LLC, an ATO of AXELOS Limited. ITIL, ITIL Foundation, and the Swirl logo are registered trademarks of AXELOS Limited. All rights reserved...
8. Supply Chain KPI Metrics, Meaning & Measurement
This Course has been designed for Supply chain professionals and Management students who are willing to make their career in related Supply chain area. This course has outlined entire concepts of Supply chain that clears basics and more focus has been given on technical and functional understanding of supply chain. This course outlines below 16 KPI Metrics, their meaning, Ideal state, measurement & Calculation with examples.1. Forecast Error2. Forecast Accuracy3. On time Delivery (OTD)4. Order & Documentation Accuracy Rate5. % of Sales lost due to supply issues6. Cash to cash cycle7. Inventory days of supply8. Inventory Turnover9. Days on Hand (DOH)10. Inventory Accuracy11. Gross Margin return on Inventory Management (GMROI)12. Excess & Obsolete Inventory (E & O)13. Undamaged Supplier Shipment rate14. Distribution Expense15. Warehouse Capacity Used16. Material Handling damage Course Also provides study Handouts for self study in different domains like- Operations Management and Supply Chain Management Basics- Materials Management - Production Planning and Control with different types of planning methods + Static vs. Dynamic Planning- Master Production Schedule - Outlines Brief of how MPS works in detail, Concepts like Available to Promise and Time fences are well explained. - Sales and Operations Planning - Basics, S & OP Process, Guidelines on How to setup S & OP.- Material Requirement Planning & Distribution Resource Planning - Brief details on How MRP runs with inputs and outputs, DRP Functions and Difference between MRP and DRP- Inventory Management - Inventory Management methods, Selective inventory control techniques, Multiple replenishment planning methods like VMI, Kanban, Safety stock, Min Max. Concepts like inventory turns, Days of sales, EOQ Model, E & O, Inventory cost types, - Purchasing & Procurement - Purchasing and Procurement in detail and their difference, Purchasing cycle, RFX's- Logistics Management, Transportation, Warehousing and Packaging - Incoterms- Role of IT in SCM. After understanding all these concepts one must be able to integrate and understand metrices to measure supply chain. This course outlines 16+ Key metrices that are globally known and used with their calculation , examples and measurement benefits. All these concepts are well designed by our SCM experts and made available as a handout for reference...
9. Agile Metrics for Agile Project Management
[November 2022 update]Added a video on Service level expectation and how it is used in Agile-based project managementAdded more videos on key Agile metrics which are used to measure performanceWelcome to the course on Agile Metrics for Agile Project Management! About Agile MetricsAre you looking to embed the Agile framework for project management into your team's work to ramp up efficiency?Or Are you looking to set standards to measure the work of your team based on real-life data?If yes, all you need is to track the right agile metrics. Agile metrics will help you direct your teams toward continuous improvement on the basis of real-life data from previous work cycles. With the right agile metrics, you will not only be able to speed up delivery time for your products and projects but also help the teams to focus on delivering maximum value to end users. About the courseIn this course Agile metrics for Agile Project Management/, you will gain a solid understanding of the key Agile metrics which is going to enhance your team's productivity, generate higher value for customers, and build better team dynamics. We will start with discussing the key agile metrics including Burn down chart, team velocity and then cover the important flow metrics like work in progress, cycle time , throughput & work item age. We will not only be discussing the Metrics but also the relationship between them in form of Little's law along with the charts you should be following to track the progress of your workflow. You are going to thoroughly understand & enjoy the course through practical examples, practice exercises and quizzesThis course is ideal for software developers, project managers who are using agile methodology for Project Management and looking to enhance the efficiency of their team by tracking the right metrics. Course enrollment grants you lifetime access to all the the entire course content including quizzes, practice exercises etc. In addition, you'll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a 30-day money-back guarantee! You have nothing to lose and so much knowledge to gain. Over 12,000 students have enrolled into this course so far and have shared some great reviews about the course:★★★★★ Short and concise course-Van jogh saar★★★★★ Amazing. Give me many insight about metrics to use in agile projects-Muhammad Khoirul Umam★★★★★ A very interesting course with a lot of information to improve your skills.-Jokin★★★★★ Hi, This course is a quick and easy way of understanding the Agile metrics you can use on a project. The instructor does a good job of giving examples and helping you understand some of the trickier concepts of the metrics. It helped me get a basic understanding of WIP aging and CFD which is what I was looking for as the rest I get to learn by doing. Thank you.-Sridevi EppiliI hope that you will enjoy the course, be challenged by it and learn a lot. It is suggested that you go through the course at a pace that makes sense for you. The topics build on each other, so it is better to slow down and really learn something than to just move on in order to keep up a certain pace. So, I have the tools needed to get the job done. So, let's do it, I'll see you in class. All the best!...
10. Strategies To Improve Your Email Marketing Metrics
Welcome to the course: Improve Your Email Marketing Metrics ! If youre looking for ways to improve your email marketing performance then youre in the right place...