How is Guest Complaints used?
Zippia reviewed thousands of resumes to understand how guest complaints is used in different jobs. Explore the list of common job responsibilities related to guest complaints below:
- Respond to guest complaints, questions, information requests and comments Skills Used Customer service
- Take Tickets seat people work with guest complaints
- Resolved guest complaints promptly and professionally.
- Handled guest complaints, suggestions, and helped eject disorderly patrons.
- Respond to guest complaints, questions, information requests and comments.
- Resolved guest complaints quickly and efficiently.
Are Guest Complaints skills in demand?
Yes, guest complaints skills are in demand today. Currently, 4,237 job openings list guest complaints skills as a requirement. The job descriptions that most frequently include guest complaints skills are usher/ticket taker, server and shift manager, and fountain worker.
How hard is it to learn Guest Complaints?
Based on the average complexity level of the jobs that use guest complaints the most: usher/ticket taker, server and shift manager, and fountain worker. The complexity level of these jobs is basic.
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What jobs can you get with Guest Complaints skills?
You can get a job as a usher/ticket taker, server and shift manager, and fountain worker with guest complaints skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with guest complaints skills.
Usher/Ticket Taker
Job description:
The job of an usher, also known as a ticket taker, is to collect admission tickets and passes from patrons and guests at entertainment events. They monitor the crowd and call on security when needed. They assist guests to their seats, help guests find lost items, and gives directions to facilities like restrooms and telephones. They also have to count and record the total number of collected tickets. They may also be called on to lead tours and answer questions.
- Cleanliness
- Guest Complaints
- Excellent Guest
- Direct Patrons
- Safety Rules
- Guest Tickets
Fountain Worker
- Cleanliness
- Customer Service
- POS
- Cash Handling
- Guest Complaints
- Safety Standards
Executive Housekeeper
Job description:
An executive housekeeper is responsible for supervising the housekeeping operations and delegating tasks to the housekeeping staff. Executive housekeepers inspect the maintenance of the facilities within their assigned areas, ensuring that the cleaning duties are done efficiently. They also check all the cleaning tools and equipment, call for repairs for any inconsistencies, and request for replacement on defective items. An executive housekeeper must have excellent communication and leadership skills, creating reasonable housekeeping schedules and maximize the productivity of the whole housekeeping department.
- Guest Rooms
- Cleanliness
- Quality Standards
- Customer Service
- Guest Complaints
- Guest Service
Casino Shift Manager
- Casino Floor
- Guest Service
- Internal Controls
- Guest Complaints
- Guest Relations
- Casino Operations
Gaming Floor Supervisor
Job description:
A gaming floor supervisor manages a gaming floor and its staff during particular shifts. They supervise all casino table games and ensure that everyone acts appropriately. They are also tasked with helping customers and answering all inquiries about betting and payouts. They interact with all customers and ensure that they have a pleasant experience.
- Guest Service
- Excellent Guest
- Customer Service
- Math
- Guest Complaints
- Customer Relations
Assistant Front Office Manager
Job description:
An Assistant Front Office Manager welcomes guests and develops high-quality relationships with them throughout their stay. They supervise guest arrivals and departures with the front office executive and managers.
- Reservations
- Customer Service
- Quality Standards
- Guest Complaints
- Night Audit
- Payroll
How much can you earn with Guest Complaints skills?
You can earn up to $29,285 a year with guest complaints skills if you become a usher/ticket taker, the highest-paying job that requires guest complaints skills. Server and shift managers can earn the second-highest salary among jobs that use Python, $25,269 a year.
Job Title  | Average Salary | Hourly Rate |
|---|---|---|
| Usher/Ticket Taker | $29,285 | $14 |
| Server And Shift Manager | $25,269 | $12 |
| Fountain Worker | $29,234 | $14 |
| Executive Housekeeper | $38,034 | $18 |
| Casino Shift Manager | $57,715 | $28 |
Companies using Guest Complaints in 2025
The top companies that look for employees with guest complaints skills are Sonic Drive-In, MGM Resorts International, and Petco Holdings, Inc. In the millions of job postings we reviewed, these companies mention guest complaints skills most frequently.
| Rank | Company | % Of All Skills | Job Openings |
|---|---|---|---|
| 1 | Sonic Drive-In | 55% | 3,325 |
| 2 | MGM Resorts International | 4% | 325 |
| 3 | Petco Holdings, Inc. | 4% | 920 |
| 4 | Hilton | 3% | 3,573 |
| 5 | HEI Hotels & Resorts | 3% | 795 |
Departments using Guest Complaints
The departments that use guest complaints the most are agriculture, administrative, and hospitality/service.
| Department | Average Salary |
|---|---|
| Agriculture | $40,959 |
| Administrative | $38,045 |
| Hospitality/Service | $29,767 |