How is Center Management used?
Zippia reviewed thousands of resumes to understand how center management is used in different jobs. Explore the list of common job responsibilities related to center management below:
- Maintained service levels as set by call center management.
- Reviewed sales trends and progress with store salespeople, owners, managers and Distribution Center management team.
- Managed general administrative duties including greeting donors, answering phones, and assisting center management as needed.
- Greet donors, answer phones, establish and maintain donor files and assist center management.
- Performed general administrative duties, greeted donors in a friendly manner, answering phones, and assisting center management as needed.
- Clean all equipment properly .Answer phones and assist center management as needed
Are Center Management skills in demand?
Yes, center management skills are in demand today. Currently, 1,846 job openings list center management skills as a requirement. The job descriptions that most frequently include center management skills are call center technician, wholesale manager, and donor processor.
How hard is it to learn Center Management?
Based on the average complexity level of the jobs that use center management the most: call center technician, wholesale manager, and donor processor. The complexity level of these jobs is intermediate.
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What jobs can you get with Center Management skills?
You can get a job as a call center technician, wholesale manager, and donor processor with center management skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with center management skills.
Call Center Technician
Job description:
A call center technician is someone who handles quality-wise communication, product representation, and customer support for clients. Call center technicians research issues related to call quality and documentation. They plan and assist in the installation of hardware, maintenance agreements, and software to maximize the compatibility, integration, and continuing operations of applications or systems. Also, they provide end-users with technical support and respond through telephone or email requests.
- Center Management
- Patients
- Technical Support
- Phone Calls
- Customer Service
- Customer Satisfaction
Wholesale Manager
- Center Management
- Customer Service
- Product Knowledge
- Wholesale Market
- Business Relationships
- Trade Shows
Customer Satisfaction Manager
- Customer Satisfaction
- Call Center Management
- Center Management
- Customer Feedback
- Customer Care
- Customer Complaints
Group Leader
Job description:
A group leader is responsible for overseeing and distributing fair tasks to the members, ensuring clear instructions and procedures. Group leaders are mainly the ones leading the team towards their success. Duties of a group leader also include setting the team's expectations, providing necessary resources to make the task successful, and sharing regular updates on the team's performance. A group leader requires to have strong leadership and problem-solving skills to manage team concerns and resolve complaints quickly and efficiently.
- Customer Service
- OSHA
- Center Management
- Safety Procedures
- Basic Math
- CPR
Center Director
Job description:
A center director is responsible for ensuring and maintaining the efficiency of child care facilities. Their role is to conduct various assessments, ensure that all aspects adhere to federal requirements, develop programs and supplemental activities in collaboration with child care experts, recruit and hire an efficient workforce, and train staff for professional development. Furthermore, a center director is also responsible for managing budgets, handling issues, meeting parents or guardians to discuss the scope of programs or any other concerns, and implementing policies and regulations.
- Customer Service
- Oversight
- Proficiency Testing
- Center Management
- State Regulations
- Federal Regulations
Director Of Call Center Operations
Job description:
A director of call center operations spearheads and manages the daily activities in a call center to ensure efficient workflow and optimal client services. They have the authority to make decisions, set goals and guidelines, establish budgets and timelines, delegate responsibilities among managers and teams, liaise with key external parties, and implement programs for the employees and clients. Moreover, as a director, it is their responsibility to develop and enforce policies and regulations to optimize call center operations.
- Performance Metrics
- Oversight
- Center Management
- Customer Satisfaction
- Process Improvement
- Continuous Improvement
Contact Center Manager
Job description:
A contact center manager is responsible for supervising and assisting the contact center staff in providing the highest customer service by responding to customers' inquiries and concerns and resolving their complaints. Contact center managers monitor the staff's performance and efficiency and strategize techniques to increase productivity and customer relations. They also provide regular coaching to identify the team members' strengths and weaknesses and to customize individual plans to reach goals and objectives. A contact center manager must have excellent communication and leadership skills, especially in encouraging the team to achieve maximum efforts and development.
- Professional Development
- IVR
- Project Management
- Center Management
- QA
- Customer Satisfaction
Call Center Manager
Job description:
Call center managers specialize in overseeing call center operations and agents' performances, ensuring that customers are satisfied. Aside from this, they are mostly involved in hiring and training new agents, shaping them into productive workforce members. As managers, they must lead by setting targets, encouraging agents, and devising strategies to meet them, even providing support when issues are difficult to resolve. Furthermore, call center managers must implement and adhere to all policies and regulations of the company.
- Strong Customer Service
- Customer Satisfaction
- Call Center Management
- Process Improvement
- Center Management
- Payroll
How much can you earn with Center Management skills?
You can earn up to $34,630 a year with center management skills if you become a call center technician, the highest-paying job that requires center management skills. Wholesale managers can earn the second-highest salary among jobs that use Python, $75,602 a year.
Job Title  | Average Salary | Hourly Rate |
|---|---|---|
| Call Center Technician | $34,630 | $17 |
| Wholesale Manager | $75,602 | $36 |
| Donor Processor | $72,665 | $35 |
| Customer Satisfaction Manager | $95,697 | $46 |
| Group Leader | $100,480 | $48 |
Companies using Center Management in 2025
The top companies that look for employees with center management skills are CSL Plasma, Biolife Plasma Services, and Genesis HealthCare. In the millions of job postings we reviewed, these companies mention center management skills most frequently.
| Rank | Company | % Of All Skills | Job Openings |
|---|---|---|---|
| 1 | CSL Plasma | 23% | 1,645 |
| 2 | Biolife Plasma Services | 12% | 972 |
| 3 | Genesis HealthCare | 7% | 5,421 |
| 4 | Intel | 6% | 1,328 |
| 5 | BioLife Solutions | 6% | 482 |
Departments using Center Management
The departments that use center management the most are it, plant/manufacturing, and healthcare.
| Department | Average Salary |
|---|---|
| IT | $71,228 |
| Plant/Manufacturing | $53,815 |
| Healthcare | $52,944 |
| Customer Service | $36,490 |
9 courses for Center Management skills
1. Introducing System Center Configuration Manager
System Center Configuration Manager (ConfigMgr) is the flagship systems management product from Microsoft that provides a comprehensive management solution for computer systems. It provides patch management, OS deployment, remote control, endpoint protection, and many other services. This is the first of two courses in the series, providing beginner-level tutorial videos on ConfigMgr. They will get you started with this powerful solution and eventually enable you to effectively manage your resources. We'll teach you how to install and configure ConfigMgr, manage your devices, deploy operating systems in the enterprise, deploy and manage applications. You'll discover how to perform patch management, adhere to compliance, protect your infrastructure, and much more. By the end of this series, you will be able to provide effective IT services to your organization by enabling secure software deployment, quickly applying software patches and updates, rebuilding a system that has been compromised, and keeping your systems compliant. In this course we start with an introduction to ConfigMgr and show you how to design, install and upgrade the product. Then we discuss preliminary configuration of the solution, including discovery and boundaries, client installation, collections, compliance, hardware and software inventory, role-based administration, backup, recovery and site maintenance. Watch out for the second video course in the series - "Implementing Configuration Manager features". This course will include software distribution, software updates, operating system deployment, endpoint protection and mobile device management. About the Author Gerry Hampson is an author, blogger and speaker. He is a senior consultant engineer with over twenty years of experience as an IT professional. He has worked for Ergo Group, based in Dublin, Ireland, for 12 years. Gerry specializes in designing and deploying Microsoft solutions, with a particular interest in System Center Configuration Manager and Intune. He was awarded Microsoft Most Valuable Professional (MVP) in Enterprise Client Management for 2015. Gerry has a popular blog where he shares tips with the enterprise client management community. Gerry lives in a small village in Ireland with his wife Úna...
2. Master System Center Operations Manager 2019
This course is a complete SCOM course, designed to help IT Engineers, working in different organization monitoring solutions , to make them aware of System center operations Manager(SCOM) and also make them an expert of this tool by providing them deep understanding of it from scratch / basics. If you wish to fully utilize this training course to become SCOM master, then it is recommended to go through this complete training course. During this course you will learn below major topics per different sections: Section 1: IntroductionLecture 1: Introduction about this sectionLecture 2: Introduction about trainer & CourseLecture 3: Introduction to the toolLecture 4: SCOM evaluation historyLecture 5: How to plan to learn SCOM from basicsSection 2: SCOM ArchitectureLecture 6: IntroductionLecture 7: SCOM Components architectureLecture 8: Details of SCOM componentsLecture 9: SCOM management serversLecture 10: SCOM database serverLecture 11: SCOM web consoleLecture 12: SCOM reporting server and its configurationLecture 13: SCOM gateway server requirement and its usageLecture 14: SCOM Operations ConsoleLecture 15: SCOM AgentsSection 3: SCOM Core conceptsLecture 16: IntroductionLecture 17: Management packs & Its typesLecture 18: MonitorsLecture 19: RulesLecture 20: DiscoveryLecture 21: TasksLecture 22: GroupsLecture 23: Run as Account and profilesLecture 24: Custom management packsLecture 25: Management Pack LifecycleSection 4: Planning for SCOM environmentLecture 26: IntroductionLecture 27: How to plan for SCOM environmentLecture 28: Plan system requirementsLecture 29: Supported versions of UNIX and LinuxLecture 30: Planning a management group designLecture 31: SQL Server design considerationsLecture 32: Resource pool design considerationsLecture 33: Designing for high availability and disaster recoveryLecture 34: Agent deployment planningSection 5: Deployment of SCOM from basicsLecture 35:: IntroductionLecture 36: How to install windows server 2019 for SCOMLecture 37: How to install the SQL Server 2017 for SCOMLecture 38: How to install the SCOM 2019Lecture 39: SCOM 2019 Console overview post installationLecture 40: How to install the Operations Manager Reporting serverLecture 41: How to install an Audit Collection Services(ACS) Collector and databaseLecture 42: How to install and configure a Management PackLecture 43: How to install SCOM agent?Lecture 44: SCOM Console and web console walk-throughSection 6: Managing SCOM environment from Administration endLecture 45: IntroductionLecture 46: Monitor fail-over clustersLecture 47: Not monitored and gray agentsLecture 48: How to view all rules and monitors running on agent-managed computerLecture 49: Agentless monitoringLecture 50: Suspend monitoring temporarily by using maintenance modeLecture 51: Connecting management groups in Operations ManagerLecture 52: Using Operations Manager shellLecture 53: How to create and manage resource poolsSection 7: Manage alertsLecture 54: IntroductionLecture 55: How heartbeats workLecture 56: Resolving heartbeat alertsLecture 57: How an alert is producedLecture 58: Viewing active alerts and detailsLecture 59: Examine properties of alerts, rules, and monitorsLecture 60: Impact of closing an alertLecture 61: How to close an alert generated by a monitorLecture 62: How to reset healthLecture 63: Using health explorer to investigate problemsLecture 64: How to set alert resolution statesLecture 65: How to configure automatic alert resolutionLecture 66: Data driven alert managementLecture 67: Enable recovery and diagnostic tasksSection 8: SCOM administration - AdvancedLecture 68: Powershell for SCOM administration - Part 1Lecture 69: Powershell for SCOM administration - Part 2Section 9: Final SummaryLecture 70: SCOM Administration summaryPlease complete the full course to gain most out of it. Also you will get great pace of learning and you will not regret taking this course. You can use code 0B876EE9A9E849A33431 and get great discounts. If the code doesn't work! You can email me at my email id for a new code...
3. Learning Path: Microsoft System Center Configuration Manager
If you're a systems administrator or a Windows administrator hands on SCCM 2016, this Learning Path is for you. Even if you do not have any prior knowledge of System Center Configuration Manager, do not worry. This Learning Path will address your need. System Center Configuration Manager (ConfigMgr) is a flagship systems management product from Microsoft that provides a comprehensive management solution for computer systems. It enhances administrative tasks such as keeping your software and security policies up-to-date, managing PCs and servers, and monitoring systems for your organization. SCCM: Building Concepts with Microsoft System Center Configuration Manager is Packt's Video Learning Path that is a series of individual video products put together in a logical and stepwise manner such that each video builds on the skills learned in the video before it. This Learning Path will get you started with this powerful solution and eventually enable you to effectively manage your resources. We'll teach you how to install and configure ConfigMgr, manage your devices, deploy operating systems in the enterprise, and deploy and manage applications. Then, you will learn to secure SCCM by configuring public key infrastructure, validating HTTPS mode, and configuring site roles to support HTTPS. Finally, you will learn to manage your Mac OS X using Configuration Manager, where you will be taught how to enroll your Mac device, deploy applications and settings, and explore different third-party applications. By the end of this course you will be well versed with the various advanced, yet real-world scenarios that you may come across using Microsoft System Center Configuration Manager. The goal of this course is to help you manage your professional systems efficiently by exploring SCCM. This Learning Path is authored by some of the best in the field. About the Author Gerry Hampson is an author, blogger and speaker. He is a senior consultant engineer with over twenty years of experience as an IT professional. He has worked for Ergo Group, based in Dublin, Ireland, for 12 years. Gerry specializes in designing and deploying Microsoft solutions, with a particular interest in System Center Configuration Manager and Intune. He was awarded Microsoft Most Valuable Professional (MVP) in Enterprise Client Management for 2015. Peter Daalmans is a technical consultant and Enterprise Mobility Microsoft Most Valuable Professional (MVP) with a speciality in System Center Configuration Manager, Enterprise Mobility (Microsoft EMS) and Exchange Server...
4. Workshop Powershell for System Center Configuration Manager
This new and complete WorkSHOP ( 9 hours) will give you the Power to manage all the admin aspects of System Center Configuration Manager (SCCM) with Powershell!! In this WorkSHOP, you will be a Powershell Master by learning how to use the SCCM Powershell MODULE to Manage the site settings of your Primary site, configure the methods for discovering your devices and users, create your device collections. We will then focus on how to configure the push Method for installing the SCCM Client. We will after manage the client settings and create custom settings. We will then see how to manage client notification so you will never have to go on your device and refresh the policy!! After, we will go deep dive in the prerequisite to install packages and applications, We will see how to customize the DP for deploying Pkg and Application. We will see how to install a package and after how to install an application. We will then deploy it to the collections or device. After all that, we will see how to manage and deploy Software updates, We will see in the interaction with WSUS and the ports to use. We will create software updates groups and finally create the package to push on your collections. We will finish with the automatic deployment rules. We will also manage the compliance futures. How to add Items to check settings and then deploy them by creating BaseLines. We will then start the big part: OSD. We will see the WDS/PXE interaction, modify your boot files WINPE, import drivers. We will then import your operating system and of course create the Task Sequence to deploy the OS to your devices. You will also learn the different Roles that you can add, how to manage their settings and modify those Roles. After that we will see the RBAC and how add new security Roles, Scopes and Admin users. We will then see the Endpoint protection Role and how to create the policy for Anti Walware detectionFinally we will see the monitoring aspects and how to create AlertThe last module will be automation. We will see with a simple example how to create a script to push Apps or Pkgs. We will visit the Powershell Gallery to see the scripts created by the communityIts really a fantastic WorkShop and the first on SCCM. you will never have the opportunity to follow more then 8 hours of deep dive Powershell for SCCMEnjoy!!!...
5. Call/Contact Center Management, The essential Guide
This course if perfect for call/contact center Team Leaders, Supervisors, Managers and those who aim to be. It will provide the basics on everything from Channel strategy and execution, scheduling, technology and leadership. After this course you will feel more mentally equipped to do your job or the job your striving for...
6. Test Management using HP ALM / QC (Quality Center)
HP Application Lifecycle Management (HP ALM) is a set of software tools developed and marketed by the HP for application development and application testing. It includes tools for requirements management, test planning and functional testing, performance testing (when used with HP Performance Center), developer management HP ALM is designed to support key stakeholders responsible for delivering applications as they progress through their lifecycle. It is a combination of a common platform, several key applications and a dashboard targeted at managing the core lifecycle of applications, from design through readiness for delivery to operationsWe are going to learn following componentsProject Planning and TrackingHP ALM provides project planning and tracking so application development solutions teams can define, track, measure, and report on project milestones and key performance indicators. Application Lifecycle IntelligenceHP ALM delivers real-time traceability of requirements and defects. QA department can significantly benefit from this traceability to get on-time reports and have visibility into the system under development Lab Management AutomationHP lab management capability allows testing teams to provision and deploy a test lab themselves in a hybrid delivery environment Asset Sharing and Re-useHP ALM supports sharable asset libraries that can be reused across projects while maintaining traceability. Specific changes can be applied to shared assets for each project while maintaining library integrity, and projects can re-synch with the library as needed. Cross-project defect collaboration is also supported...
7. SCCM 2016 - Learn System Center Configuration Manager Today
COURSE OBJECTIVE The primary objective of this course, is to introduce you to all the features and functions of Microsoft System Center Configuration Manager 2016Knowing SCCM 2016 is helpful for any IT professional looking to build new skills, get a promotion or a new job. You will learn: How SCCM worksAdvanced knowledge about all SCCM components and how they work togetherDemonstrations for every lessons so you can follow along step-by-stepInstalling & configuring SCCM 2016Navigating Administrative Tools in SCCM 2016Devices and Client Pus Collections & QueriesClient Settings and PoliciesRBAC (Role Based Access Control) Deploying Applications and PackagesDeploying Software Updates Configure and administer Anti-MalwareMuch more... The course will take you by the hand throughout the course via live demonstrations. Just follow along and practice your new skills. When you are finished with this course, you will be a SCCM 2016 power-user, which will help you in your IT job or when interviewing for your new job. WHAT IS SCCM?SCCM is short for System Center Configuration Manager. It is a software management program created by Microsoft that allows users to manage a large number of Windows based computers. SCCM features remote control, patch management, operating system deployment, network protection and other advanced functions. Users of SCCM can integrate with Microsoft InTune, allowing them to manage computers connected to a business, or corporate, network. SCCM allows users to manage computers running the Windows or macOS, servers using the Linux or Unix, and even mobile devices running the Windows, iOS, and Android operating systems. TOP 3 BENEFITS OF LEARNING SCCM1: Experts in SCCM 2016 Administration are in high demand & the popularity of SCCM is only growing2: SCCM is the industry platform for managing devices in an Enterprise environment3: Learning SCCM Administration skills helps differentiate you from other IT job applicantsGUARANTEEIf within 30 days of buying the course you decide that it's not for you, please get a Udemy-backed refund. No questions asked - just press the refund button, and all of your money will be returned to your credit card. ARE YOU READY TO LEARN SCCM?Please press the Take This Course button and start learning 2 minutes from now!...
8. Learn Test management using HP ALM / QC (Quality Center)
This course will surely help you in good understanding with Test management using HP ALM / Quality Center tool. Here i covered each module in detail with the detailed explanation along with the quiz at the end of the course. Quality center is test management software from HP and one of the powerful tool for the test management activities. It offers basically release management, requirement management, test and defect management. Earlier when it was a product of Mercury before getting acquired by HP. Currently it is known as Application Life cycle Management tool (ALM). ALM (Application Life Cycle Management) supports various phases of the software development life cycle and ALM is a web based tool that helps organizations to manage the application life cycle right from project planning, requirements gathering, testing & defect management which helps in reducing a lot of efforts with multiple teams. This course covers all the modules of ALM / Quality Center in detail.- Release management- Requirement management- Test plan- Test lab- Defect managementLets start with the learning!...
9. Cisco Nexus & UCS Manager Data Center Lab Course For DCTECH
Welcome to Cisco Nexus & UCS Manager Data Center Lab Course Cisco Data Center Networking Nexus UCS Manager Labs Course DCICN. In this course you will learn how to perform necessary configurations for Cisco Nexus & UCS Manager and important and useful subjects for your profession. Lets go over each chapter and go on more detail about what to come in this course. Lab 1 Focusing on Windows ipconfig commandLab 2 Focusing on Linux ifconfig commandLab 3 Observing Windows arp command outputLab 4 Inspecting packets on Wireshark for arp and ping command outputsLab 5 Observing output of Linux arp commandLab 6 Inspecting DNS traffic for WindowsLab 7 Inspecting traceroute packet for Windows on WiresharkLab 8 Observing output of traceroute command on LinuxLab 9 DHCP Configuration and Static IP ConfigurationLab 10 Netstat command and Wireshark packetsLab 11 Netstat command and Wireshark packets part2Lab 12 Introduction to NX-OSLab 13 Continuing on NX-OSLab 14 Configuring Vlans and Switchports on NX-OSLab 15 Configuring STP on NX-OSLab 16 Configuring Port-channel on NX-OSLab 17 Configuring Layer 3 Interfaces on NX-OSLab 18 Configuring Layer 3 Port-channels on NX-OSLab 19 Configuring OSPF on NX-OSLab 20 Configuring EIGRP on NX-OSLab 21 Configuring HSRP on NX-OSLab 22 Configuring AAA on NX-OSLab 23 Configuring ACLs on NX-OSLab 24 Configuring VSANs on NX-OSLab 25 Configuring FLOGI and FCNS on NX-OSLab 26 Configuring Zoning on NX-OSLab 27 UCS Manager Equipment TabLab 28 UCS Manager Server TabLab 29 UCS Manager LAN TabLab 30 UCS Manager SAN TabLab 31 UCS Manager VM TabLab 32 UCS Manager Storage TabLab 33 UCS Manager Admin TabVeyhurdam DikmenCCIEx2, RS & Wireless...