Customer Contact Center Specialist I - Bilingual (Spanish)
Simmons Bank Job In Pine Bluff, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Customer Contact Center Specialist I - Bilingual performs a full range of customer service-oriented telephone, website, intranet, and online banking services via multimedia communication as directed by the Managers of Customer Contact Center. Develops meaningful relationships with customers to deliver the best banking experience possible.
Essential Duties and Responsibilities
* Receives and processes incoming calls from customers with a prioritization of customers who require an agent who speaks another language fluently.
* Responds to inquiries and determines the appropriate response or direction for the caller.
* Assists in the completion of new account or loan applications.
* Issues messages and resolves complaints as necessary.
* Performs various operational background duties.
* Processes account balance or transfer requests, stop payment orders, changes of address and other customer requests or authorizations.
* Reviews reports, prepares correspondence, and participates in special department projects as required.
* Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
* Provides translation services for Simmons internal departments to assist customer transactions upon request.
* Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Ability to read and comprehend simple instructions, short correspondence and memorandums.
* Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals, or government regulations.
* Ability to write simple-to-business correspondence and routine reports.
* Ability to respond, in writing, to customer complaints, regulatory agencies, or members of the business community.
* Ability to speaks another language fluently.
Education and/or Experience
* HS Diploma/GED
* One year of customer service or sales experience, preferably in a financial setting, is required.
Specialized Training
* None
Computer Skills
* MS Word and Excel
Certificates, Licenses, Registrations
* None
Other Qualifications (including physical requirements)
* Must possess excellent telephone skills, including a professional speaking voice.
* Must have good oral and written communication skills.
* Must be proficient with a PC.
* Must present a friendly, professional image and conduct.
* Must maintain punctual and regular attendance.
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training:
* Communication, Critical Thinking, Judgment and Decision Making, Sales
* Customer Service, Professional Telephone Skills, Business Writing
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Investment Services Internship - Summer 2025, Jonesboro, AR
Simmonsbank Job In Jonesboro, AR
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Simmons Investment Services Internship - Summer 2025
Internship Duration: Summer 2025; Tuesday, May 27th - Friday, August 1st
An internship with the Simmons Investment Services team provides a current student an opportunity to receive work experience to complement their course work. The work will be related to a professional interest in investment services. A Simmons Sidekick will guide the intern and offer day to day advice on how to navigate the business or solve challenging problems. Simmons Bank will benefit from the internship as real work or valuable projects are completed during the internship.
Essential Duties and Responsibilities
Simmons Bank is offering an exciting internship opportunity with the Private Wealth Investment Services team in Little Rock, AR. This position provides current college students with the opportunity to gain hands-on experience in investment services and client relations, while being mentored by an experienced Client Specialist.
Expected responsibilities include:
Work on one or more key projects
Assist with key banking tasks, process audits, and reports
Serve as point of contact for client reception and internal departments
Schedule and assist in preparation for client meetings
Perform regular housekeeping duties for Advisor(s) accounts
Process address updates, beneficiary changes, and other account maintenance tasks following up on completion
Prepare and process client mail, i.e., forms, tax documents and statements
Qualifications:
Pursuing a degree in business or a related field, with at least a junior standing.
Strong written and verbal communication skills.
Excellent time management, project management, and attention to detail.
Proficiency in Microsoft Office Suite.
Positive attitude, ability to learn quickly, and a team-oriented mindset.
Interest in working for Simmons Bank.
Why Apply:
Learn from company executives and gain exposure to Simmons Bank's culture.
Gain real-world experience in investment services.
Work on impactful projects that contribute to the team's success.
Receive mentorship from an experienced team of advisors and specialists.
Develop professional connections through networking events.
Potential to be considered for future opportunities at Simmons Bank.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Retirement Plan Client Executive I/II/III
Remote Job
The Retirement Plan Client Executive serves as the primary point of contact for Plan Sponsors, Third Party Administrators, Recordkeepers, and Participants on assigned 401(k) and other retirement plan client accounts. This role focuses on managing critical retirement plan operations, including account setup, transaction oversight, compliance monitoring, and annual review performance for assigned accounts. Success in this position requires exceptional client relationship management skills, a strong ability to collaborate with internal teams, and a keen eye for maintaining detailed and accurate records.
This position may be filled as a Level I, II or III. Additional responsibilities and qualifications apply.
This position is based within Trustmark's geographic footprint.
Responsibilities
Manage and maintain accurate and complete transactions, records, documents, and information regarding plan sponsors, accounts, participants, and related third parties within the confines of stated policy and procedures.
Build and maintain strong working relationships with recordkeepers, TPAs, custodians, and client decision makers to help maintain seamless plan operations.
Collaborate with the Portfolio Manager to conduct annual client meetings to educate and inform plan sponsors on investment performance, market trends, and fiduciary responsibilities.
Facilitate in-person or virtual participant education and enrollment sessions. ;
Conduct thorough and timely reviews of assigned accounts, ensuring all records are up-to-date, accurate and compliant with procedures and regulations.
Guide new clients through the onboarding process, ensuring seamless set up and account activation.
Facilitate account transitions, terminations, and closures, ensuring proper documentation and compliance with regulatory guidelines and internal procedures.
Stay up to date on changing laws and regulations, including ERISA.
Maintain a strong understanding of governing instruments, account polices, and industry standards,
Contribute to special projects, organizational initiatives, or operational events that enhance efficiency and service excellence.
Perform additional duties as assigned.
Level III Additional Responsibilities:
Review monitoring reports and follow up with RP Client Executives I/II, the Retirement Plan Advisor and on items pending
Track recordkeeping platform issues and updates and report to the status to the Administrative Committee
Serve as Lead on special projects
Work with the Institutional Account Manager to review procedures and recommend updates as needed
Qualifications
At least one of the following:
Associate's Degree or equivalent work experience and 5 years of customer service experience, with at least 3 of the years in the administration of the types of accounts and clients related
Bachelor's Degree in a business-related field or equivalent work experience and 3 years of experience in the administration of the type of accounts and clients related to the organizational unit
Graduate Degree in a field related to the function of the organizational unit and 2 years of experience in the administration of the type of accounts and clients related to the organizational unit or in a field related to the graduate degree
Must be able to demonstrate an advanced level of Microsoft Office knowledge.
Excellent time management skills with a detail-oriented diligence given toward tasks.
Excellent verbal and written communication skills
Ability to interpret and define the applicable policies, procedures, federal and state laws, statutes, and regulations for effective and accurate account administration.
Ability to communicate intelligently with internal and external stakeholders, clients and third parties.
Must complete and comprehend SEI PLATO training assigned for the role.
Must be willing to commit to external training as required.
Graduate Degree in related field preferred.
Level II Additional Qualifications:
At least one of the following:
Graduate of Trust School
And 3 years of experience in the administration of the type of accounts and clients related to the organizational unit; or
Bachelor's Degree in a business-related field or equivalent work experience
And 7 years of experience in the administration of the type of accounts and clients related to the organizational unit; or
o Graduate Degree in a field related to the function of the organizational unit
And 5 years of experience in the administration of the type of accounts and clients related to the organizational unit or in a field related to the graduate degree; or
Five years or more experience in the practice of law, third party administration, or professional accounting.
The associate must be able to demonstrate at least an intermediate level of knowledge of the types, complexity, respective governance, transactions and industry practices of the clients and accounts administered by the organizational unit.
CRSP or other Certification within the field of the organizational unit preferred.
Juris Doctor preferred
CPA preferred
Level III Additional Qualifications:
At least one of the following:
Graduate of Trust School plus 6 years of experience in the administration of the type of accounts and clients related to the organizational unit; or
Bachelor's Degree in a business-related field or equivalent work experience
And 10 years of experience in the administration of the type of accounts and clients related to the organizational unit; or
Graduate Degree in a field related to the function of the organizational unit
And 7 years of experience in the administration of the type of accounts and clients related to the organizational unit or in a field related to the graduate degree; or
Ten years or more experience in the practice of law, third party administration, or professional accounting.
The associate must be able to demonstrate at least an advanced level of knowledge of the types, complexity, respective governance, transactions and industry practices of the clients and accounts administered by the organizational unit.
CRSP or other Certification within the field of the organizational unit preferred.
Juris Doctor preferred
CPA preferred
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
System Tech Support Analyst - Advanced
Remote or Miami Lakes, FL Job
BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
SUMMARY: This position provides Application Support for internal users for various mission critical systems / applications. This position is also responsible for daily response to issues related to system functions, report authoring and ongoing rollout of systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
* Responds to, defines, researches, and resolves customer issues referred by Level one support
* Functions as the liaison between vendors and BankUnited business units.
* Demonstrates excellent oral and written communication skills.
* Provides subject matter expertise and participates in projects related to new and existing applications.
* Follows defined change control process to test and install system patches, upgrades, or features.
* Maintains system files and monitors system configurations to ensure data integrity.
* Reviews, analyzes, and installs application systems in support of the Business lines.
* Consults with users to identify current operating procedures and to clarify objectives.
* Documents and write manuals to describe installation and operating procedures.
* Monitors the ticket flow, re-assigns tasks as needed to keep an even balance of work within the department.
* Communicates and is the focal point for the dissemination of information from management to the team and vice versa.
* Recommends and assists with developing improvements around support processes, tools, standards and the overall performance and level of support provided by the team.
* Troubleshoots areas of poor performance and identifies effective solutions to resolve issues both in the immediate future and for the longer term.
* Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
* Adheres to Bank policies and procedures and completes required training.
* Identifies and reports suspicious activity.
EDUCATION
Bachelor's degree in computer information systems, and/or engineering or equivalent work experience related to application systems may be considered Scrum Master Certification or equivalent required.
EXPERIENCE
* 4 - 6 years of Banking experience supporting applications required.
* 1 years of experience working in Cloud AWS required.
* Minimum 4 - 6 years of computer-related support experience.
* Experience researching and keeping "abreast" of industry technical/ business information security requirements and translating those requirements to the Banks information environment.
CERTIFICATES, LICENSES, REGISTRATIONS
* Six Sigma Green Belt, Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), and/or ITLM Certified preferred.
KNOWLEDGE, SKILLS AND ABILITIES
* Strong technical and communication skills.
* Customer service skills.
* Vendor management skills.
* Problem solving skills.
Senior Sales Consultant
Little Rock, AR Job
Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
**About the role**
**Overview of Role**
Responsible for selling self-funded health products via Broker partners for groups under 200 lives then transitions account to an account manager for ongoing maintenance and service. Develops new accounts and/or generates new business from existing accounts. Pursues sales leads within assigned territory, defined by geographic area. Responds to customer inquiries and offers guidance on appropriate products. Executes sales strategy, identifies new opportunities/leads, and generates sales reports.
Responsible for selling self-funded health products almost exclusively via telephone and Internet (e.g., chat, email, video conferencing, etc.) then transitions account to an account manager for ongoing maintenance and service. Develops new accounts and/or generates new business from existing accounts. Pursues sales leads within assigned territory, defined by geographic area. Responds to customer inquiries and offers guidance on appropriate products. Executes sales strategy, identifies new opportunities/leads, and generates sales reports.
Key Accountabilities
+ Career development position possessing a working understanding of company products.
+ Utilizes sales techniques effectively and develops familiarity with industry and product.
+ Completes sales with minimal supervision.
+ Receives assistance from senior sales consultants on more complex sales.
+ Begins to establish and maintain a network of contacts.
+ Demonstrates the ability to identify and cultivate sales from new and/or existing clients.
+ Completes moderately complex sales.
+ Utilizes developing knowledge of product and industry to recommend best solutions for customer.
+ Typically services small to mid-size accounts and has increasing revenue responsibility.
Minimum Requirements
+ Bachelor's Degree with 2 - 4 years of relevant sales experience OR High School Diploma or GED with 4 - 6 years relevant sales experience.
+ Active life and health license preferred or must complete within 90 days of hire with company support.
+ Consultative sales expertise required.
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$61,412.00 - $88,706.00 per year
The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.
**For the fifth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
First Line of Defense Risk Officer- Lending Units
Remote or Miami Lakes, FL Job
BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
SUMMARY: The First Line of Defense Risk Officer- Lending units (FLODROLU) is responsible for primarily supporting the risk management activities carried out by the Business Risk and Control department while also supporting the assigned Lines of Business. The FLODROLU will assist in identifying, evaluating, and monitoring numerous risk taxonomies as it relates to the various strategic initiatives undergone by the Bank. This role works closely with front-line bankers and the lending lines of business personnel to execute this mandate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
* Establish and maintain front-line unit policies and other non-risk specific policies.
* Identify and propose risk limits, Key Risk Indicators (KRIs), and Key Performance Indicators (KPIs).
* Develop processes for risk limit breaches, ensuring swift escalation and governance.
* Identify and assess risks associated with business unit activities.
* Map identified risks to a taxonomy/registry of standard risks for streamlined risk management.
* Continuously monitor front-line unit's risk limits and associated KRIs.
* Regularly assess the effectiveness of business controls by leading Risk Control Self-Assessment (RCSA), Business Continuity Planning, Business Impact Analysis, S.W.A.T Analysis and report any deficiencies.
* Work with Sr. Data Analyst to identify trends, breaches, and anomalies within the risk framework.
* Provide timely reporting of any identified breaches and their impact on operations.
* Collaboration with 2LOD (ERM, ORM, Fraud, Compliance, Business Continuity etc.) and 3LOD (Internal Audit and Credit Review): Act as the primary liaison with the Second Line of Defense (2LOD) and Third Line of Defense (3LOD), ensuring effective communication and collaboration on risk-related matters.
* Provide requested supporting documentation and evidence to 2LOD and 3LOD teams to assist in risk assessments, audits, and other evaluations.
* Incorporate feedback from 2LOD and 3LOD into daily operations to enhance risk management practices and ensure alignment with overall risk governance objectives.
* Issue and oversee the development of remediation plans where necessary.
* Support the ASI team and assigned Line of Businesses in carrying out its responsibilities and mandates.
* Prepare and maintain complete documentation of risk control processes and methodologies.
* Collaborate and work with stakeholders in coordinating monthly 1LOD Operational Risk Reporting, which includes data analytics and risk management activities through GRC tool.
* Provide input and ongoing feedback with respect to the development of all risk management activities, including in-business monitoring and testing.
* Ensure all written and verbal communications initiated by the team are professional, clearly spoken and written, consistently, and accurate.
* Build cohesive relationships with various departments and key individuals across the organization.
* Confer and cooperate with appropriate internal departments to ensure coordination of activities meets strategic objectives for Bank.
* Work independently while functioning collaboratively as part of a larger team.
* May be required to travel within the branch network and Corporate Headquarters.
* Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
* Adheres to Bank policies and procedures and completes required training.
* Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree in Business Administration, Finance or related field.
EXPERIENCE
* 5 - 7 years related experience and/or training or equivalent combination of education required
* Financial services experience that includes experience in the areas of Risk Management, Data Analytics, Project Management is preferable preferred
Remote - Internal Audit Manager
Remote Job
We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips.
At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.
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JOB DESCRIPTION
Summary:
This position is responsible for performing integrated internal audit engagements focusing on, but not limited to treasury, liquidity and risk management functions. The Internal Audit Manager will be a controls subject matter expert and will collect evidence of Green Dot's processes, practices, and operations to evaluate internal controls for their design and operating effectiveness.
Additionally, the Internal Audit Manager will execute the annual internal audit plan and will be responsible for testing of financial, operational, compliance and general computer controls. The Internal Audit Manager is expected to apply the Internal Audit methodology consistently to all audits and contributes innovative ideas to continuously improve the methodology. The successful candidate is also expected to present audit findings and recommendations to Management, and assess the corrective actions taken for satisfactory disposition and remediation of audit findings. This position will involve a wide variety of areas with exposure to many functional 2nd line areas in Green Dot.
Responsibilities:
· Organize and perform all aspects of integrated Internal Audit engagements.
· Subject matter expert and resource for Internal Audit team in evaluation of financial, compliance and operational controls and risk assessments.
· Develop accurate and complete audit work papers that support audit findings and document work performed.
· Draft clear and concise internal audit reports and memos, summarize audit findings, and align comprehensive management action plans with management.
·Provide value-add recommendations to management to improve the control environment, increase operational effectiveness, or improve quality of products and services provided by the Company.
·Support the audit function as a subject matter expert in terms of coordination between Internal Audit and the business, audit project execution, performing testing for integrated audits and other essential audit tasks.
·Track and assess implementation of corrective actions by management.
·Establish and maintain business relationships with management.
Requirements
· Bachelor's degree in finance, accounting, risk management, or other related fields is required.
· Minimum 6 years audit experience, at least 3 years in consumer banking or payment processing industry required.
· Minimum 2 years of experience in managing project teams while meeting established time and budget objectives.
· Strong understanding of internal controls and knowledge in banking and payment regulations (e.g., UDAAP, Truth in Savings, Fair Lending) compliance and financial controls (e.g. Credit, Treasury Financial close, etc.) required.
· CIA, CRCM, CPA, CAMS or other applicable certification preferred.
· Strong understanding of financial and compliance systems and processes and ability to apply that knowledge in conducting audits.
· Executive presence and good communication skills (written and oral).
· Ability to provide guidance to audit team peers and Management on audit and control issues.
· Focused self-starter with the ability to multi-task and work independently on small projects and collaboratively on larger audits / projects.
· Excellent computer skills and ability to utilize computer assisted auditing techniques and software.
· Travel required
Preferred:
· Audit or compliance experience in digital banking platform
· Audit experience in Big 4, large financial institutions preferably in consumer banking dividion and/or regulatory agencies (eg FRB, OCC)
· Data analytics and/or evaluation of general computing controls and application controls experience is a plus.
POSITION TYPE
Regular
PAY RANGE
The targeted base salary for this position is $96,500 to $144,700 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
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Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.
Corp/Bnk/CRE Sup Associate II IRC - Dallas, TX The Crescent
Remote or Dallas, TX Job
BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
SUMMARY: The primary goal of the Support Associate position is to support the sales and customer service excellence objectives of the Corporate & Industrial Banking, Commercial Banking and Commercial Real Estate Banking units. This position shall interact with clients and provide administrative support on both loans and deposits, as it relates to both upfront and ongoing requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
* Responds to telephone and e-mail service requests, inquiries or complaints from clients. High volume of contact with sophisticated Corporate Banking and Commercial Real Estate Banking client base.
* Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.
* Assists in the cross selling of bank products and services to the existing client base.
* Pulls daily reports, including ODs, Significant Balance, and others as needed. Manages tickler, documentation exception, past due reports, etc.
* Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.
* Prepares sales presentations, packages, and folders for sales team, attends client visits as needed.
* Ships and receives documentation, statements, and other client correspondence.
* Composes a variety of client letters using appropriate and professional business language and handles incoming mail.
* Sets clients up with Internet Banking and other alternative delivery services.
* Troubleshoots client issues as needed including but not limited to interaction with Loan Servicing, Treasury Management, and other areas of the Bank.
* Prepares sales meeting reports, pipelines, and other power-point presentations and excel spreadsheets as needed in support of managers.
* Creates initial credit and depository files for new relationships. Organizes and maintains a file system and files correspondence and other records.
* Performs assignments with established directives involving knowledge and application of policies and procedures. Uses independent judgment in actions taken
* Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.
* Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.
* Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
* Adheres to Bank policies and procedures and completes required training.
* Identifies and reports suspicious activity.
SUPERVISORY RESPONSIBILITIES
* Supervises function, projects or services and/or one or more employees, as applicable.
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION
Bachelor's Degree in business related field preferred
EXPERIENCE
* 4-6 Years related experience required
* Experience in bank customer service capacity, preferably dealing with similar client base required
KNOWLEDGE, SKILLS AND ABILITIES
* Must be literate in Microsoft Outlook, Word, Excel and PowerPoint.
Remote Capture Clerk
Remote Job
The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system.
reports 100% in the office at our Downtown Corporate Office in Jackson, MS.
Responsibilities
Keying and balancing POD runs on the remote capture system.
Perfect data to completion of image runs for posting purposes.
Keeping notes on POD run problems for branch phone calls.
Making phone calls to branches for rescanning of items.
Monitor incoming work, so workflow is maintained throughout the day.
Perform additional duties as assigned.
Qualifications
High School education
1 year of customer service experience
Knowledge of balancing process
General knowledge of debits and credits
General knowledge of Micr fields
General knowledge of teller documents and the proof function
Good communication skills (via phone and in person)
Good 10 key skills (testing required) (5000 Key Stokes with less than 20% error rate)
Ability to perform independently in a production environment, with little direct supervision
Ability to perform word processing and basic spreadsheet functions
1 year teller, remote capture, or proof experience preferred
Scrum Master
Remote or Miami Lakes, FL Job
BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
SUMMARY: The Scrum Master position will be responsible for supporting project teams in the delivery of high-quality products, features and/or services. Being knowledgeable with different agile frameworks (e.g. Scrum, Kanban, SAFE) as well as traditional project management principles and practices is critical for success in the position. This role will require the agility to manage projects, initiatives, etc. in the methodology that makes sense and best fits the project/initiative in question (although Agile may be preferred, it may not be suitable for all situations). The Scrum Master will also be looked upon to advocate and support the Bank's Agile transformation. This position will work closely with the Cloud Portfolio Manager, Product Owners, and other Scrum Masters and teams. Creativity, out of the box thinking, strong communication (both verbal and written), relationship building, and mentoring are essential skills for the Scrum Master role.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
* Guides and coaches the Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
* Driving teams to a high performing level by recognizing areas of strength and improvement, and employing appropriate coaching.
* Influence and drive decision making within the Team, supports organizational project or product teams.
* Work with coaches and other Scrum Masters to grow within the role.
* Contribute to the advancement and improvement of Agile practices within the organization.
* Facilitate and support all Scrum/Kanban events: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Grooming.
* Resolve conflict and remove impediments and/or issues that may occur assuring successful delivery of product features.
* Promote and support the team and organization in achieving higher levels of agile maturity.
* Utilize creativity and out-of-the-box thinking when taking on challenges or in addressing blockers/impediments.
* Through strong relationship building and communication skills, formulate a collaborative atmosphere within and outside of the project team to assure quality deliverables.
* Work with Product Owners in identifying requirement shifts, changes, and/or pivots the Team may need to make in order to meet the requirements.
* Understanding of the funding mechanism (budget) and assure costs are in line with
* Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
* Adheres to Bank policies and procedures and completes required training.
* Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree in Project Management or equivalent experience.
EXPERIENCE
* 3 - 4 years experience of product or project development experience utilizing an agile framework.
* At least 2 years experience in traditional project management.
* Knowledge of Jira, Confluence, ServiceNow and Microsoft Office is required, any other tool or application is a Plus.
* Ability to create Kanban boards, gadgets, dashboards, reports, etc.
* Scrum Master certification or equivalent experience.
* Agile or project management certifications a Plus.
* Excellent Communication Skills: will be working very hands-on with a variety of teams and departments, must have great interpersonal skills, verbal and written that are effective in a team environment.
* Team management and mentorship.
* Self-motivated.
* Ability to set own goals and manage towards them.
* Ability to effectively direct & mentor team junior team members.
* Strong customer service skills.
KNOWLEDGE, SKILLS AND ABILITIES
* Exemplifies and promotes agile values and principles.
* Strong communication, facilitation, relationship building and coaching skills.
* Assertive, taking ownership when required.
* Knowledge of agile frameworks (Scrum, Kanban, SAFE).
* Understanding of SDLC models and experience with traditional project management principles.
* Experienced in writing epics, stories, refinement, story splitting, velocity, retrospection, and other techniques.
* Strong planning and problem-solving skills.
* Facilitate and manage meetings at multiple levels of the organization.
* Strong documentation skills.
Manager of the Enterprise Project Management Office (ePMO)
Simmonsbank Job In Little Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Supervisor of Project Management
The Manager of Project Management is responsible for the administration of the Enterprise Project Management Office by directing its personnel towards the Office's objectives as outlined by management. This includes supervising the organizing, managing, and coordinating of approved projects to ensure the successful execution through all phases of a project's life cycle.
Essential Duties and Responsibilities
Supervises the day to day operational function of the Project Management Office including: communicates effectively project expectations to team members; assigns and monitors work, reviews progress and evaluates performance to ensure sufficiency in meeting the bank's needs in a timely manner.
Helps to develop and disseminate best practices and tools for project execution and management
Train, coach, and mentor various project managers for improved project management competencies within Simmons Bank
Provides oversight and direction to the Project Management Community of Practice
Develops and maintains a relationship with department managers and various levels of management to ensure the direction and focus of project is in line with the Strategic Plan
Manages projects as assigned using Simmons Bank defined Project management Methodology and tools
Oversees and supports multiple projects simultaneously, including, but not limited to, defining project scope, goals, and deliverables that support business goals, including planning and scheduling project timelines and milestones; manages proactively, changes in project scope, identify potential issues and contingency plans; defines project success criteria and disseminates to all parties involved throughout project life cycle.
Prepares and distributes meeting agendas, minutes, project updates and status reports
Oversees departmental work progress and execution of departmental goals in collaboration with the Director of the Enterprise Project Management Office
Assure adherence to project management standard work, including PM Playbook
Conduct periodic review with the Project teams, Management and Business Unit Leaders
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read, write, and comprehend simple instructions, procedures, short correspondence, reports, and memorandums.
Ability to read, analyze and interpret documents such as financial reports, legal documents, procedure manuals, general business correspondence and/or journals or government regulations.
Demonstrated expertise in Project Management tools, techniques, culture, software applications, such as Microsoft Project
Experience in leading and managing by influence people in multi-disciplinary teams and in partnering with stakeholders for building alignment and for driving a change.
Strong people, leadership, communication skills to influence people across various organizational levels, cultural diversity and/ or geographically dispersed
Ability to effectively present information in one-on-one and small group situations, to customers, clients, management, board of directors and other associates in the organization
Ability to manage processes and personnel even if those activities and individuals are not directly accountable to the individual from an organizational standpoint
Education and/or Experience
BS/BA Degree in Business, Finance, or a related field, and
Eight years of work-related experience, on-the-job training, and/or vocational training
Knowledge of financial products and industry best practices and regulatory requirements
Other Qualifications (including physical requirements)
Strong time management, oral, written and presentation skills.
Must demonstrate strong strategic thinking, judgment, motivation, dependability, project management, and analytical skills and qualities.
Collaborative mind-set with strong interpersonal skills.
Project management certification e.g. PMP, CAPM, Scrum
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
Fraud Investigator II - HYBRID in Miami Lakes, FL
Remote or Miami Lakes, FL Job
BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
SUMMARY: The Fraud Investigator II position is a key role in the Fraud Investigations Unit of the Corporate Fraud Division. This position is responsible for conducting comprehensive external fraud investigations on cyber related fraud, check fraud, wire fraud, account take over, identity theft, new account fraud, elderly exploitation, and other types of fraud, to detect and prevent fraud losses to the bank and the customer. They are responsible for reviewing all allegations of suspected fraud; analyzing data, making critical decisions and interviewing witnesses, suspects, employees and other related parties. They are responsible for reporting findings, taking the appropriate action and effectively managing cases. Furthermore, they are responsible for the facilitation of fraud recovery in an effort to minimize fraud losses to the bank and its customers. May perform general account handling functions such as, close account determination, holds, restraints, etc. Routinely contacts customers and other bank associates to confirm the legitimacy of high-risk transactions prior to occurrence and takes appropriate action, to mitigate the risk to the Bank and the Customer. May provide support in other investigations as assigned by the Fraud Investigations Team Lead or the Fraud Investigations Unit Manager. Will serve as liaison with the business lines, financial institution partners and law enforcement. Position role and responsibilities, must be performed in adherence to the compliance of bank and department operational policies and regulations, including but not limited to Regulation E, CC, GG, V, the FCRA, FACT Act, Bank Secrecy Act, NACHA, and Visa Operating Rules.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
* Investigate and manage external fraud investigations, such as cyber related fraud, check fraud, new account fraud, elder exploitation, wire fraud, online take over and other, ensuring cases are handled timely, and documented accurately with a concise case summary, following existing procedures
* Conduct research, compile, save and retrieve data for the preparation of investigative reports for assigned cases
* Review surveillance systems and extract photos/videos for use by the bank and law enforcement personnel.
* Use internal and external resources to obtain forensic evidence for investigative purposes when reviewing fraud detection reports or investigating cases.
* Notify and work with law enforcement and prosecutor's office regarding criminal cases to ensure proper resolution.
* May attend criminal and civil court proceedings as necessary to complete the prosecution of cases.
* Conduct interviews of employees, suspects, witnesses and other related parties.
* Facilitate fraud recovery efforts to minimize losses to the bank and the customers.
* May prepare and submit Suspicious Referral Forms (SRF) for final submission of SARs as required. Proper SAR determination is essential.
* Provide business lines with support and guidance associated with fraud incidents and any reported unusual/suspicious activity.
* Provide guidance to customer victims on the appropriate course of action and provide fraud prevention counseling as needed (i.e. ID Theft, wire fraud,
* malware, phishing)
* Remain current with arising fraud trends and activities by attending networking workshops and/or training.
* May prepare security alerts/bulletins for internal dissemination.
* May participate in the Bank's Business Continuity Plan and Emergency Response plan as needed.
* May assist the Fraud Operations Unit with fraud monitoring and fraud analysis report management if needed.
* Perform any other assignments as directed by Fraud Investigations Team Lead or the Fraud Investigations Unit Manager.
* May travel to off-site locations for investigative purposes.
* Prioritize tasks to ensure deadlines and expectations are met.
* Work cases with a sense of urgency while ensuring the accuracy of information.
* Maintain confidentiality surrounding fraud methods and investigations.
* Build effective relationships with internal/external stakeholders (e.g. law enforcement agencies and other Financial Institutions to collaborate in investigations).
* Network and develop effective contacts in the private, public and government sector, to assist in fraud investigations.
* Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
* Adheres to Bank policies and procedures and completes required training.
* Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree Criminal Justice/Cybersecurity preferred
EXPERIENCE
* Fraud Related Certifications preferrederred and/or 5-7 years prior financial crime related, fraud investigation experience in financial institution setting required
* Strong understanding of financial transactions required
* Working knowledge of bank products, services, bank systems and transaction types preferred
* Strong verbal and written communication skills preferred
* Detail oriented with strong research and problem solving skills preferred
CERTIFICATES, LICENSES, REGISTRATIONS
* Certified Fraud Examiner (CFE)-ACFE preferred
* Certified Anti-Money Laundering Specialist (CAMS) preferred
* Certified Financial Crimes Investigator (CFCI) preferred
* Certified Cyber Crimes Investigator (CCCI) preferred
Website Content Specialist
Simmons Bank Job In Little Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Web Content Coordinator We are looking for a talented Web Content Coordinator to join our dynamic team and play a pivotal role in shaping the online presence of our organization. As the Simmons Bank Web Content Coordinator, you will be responsible for assisting in content creation, management, maintenance and execution on the company's internal and external websites, effectively delivering consistent messaging that aligns with our brand, engages our audience, and drives traffic to our websites. This role requires a creative thinker with a strong understanding of digital marketing, SEO, web editing, and content management systems (CMS). This individual must be a strong communicator, adaptable, and able to manage competing priorities. The ideal candidate is detail-oriented, has excellent writing and editing skills, is up to date on industry trends and is passionate about delivering high-quality digital experiences.
Essential Duties and Responsibilities
* Create, edit, and publish engaging web content within the CMS that aligns with the needs of marketing efforts while maintaining brand guidelines.
* Audit and optimize website content for search engines (SEO) to improve visibility and rankings.
* Collaborate with designers and developers to ensure content is visually appealing and functional.
* Collaborate with cross-functional teams across the organization, to ensure that all web content is accurate and up to date.
* Monitor website performance and user engagement metrics to identify the efficacy of content and areas for improvement. Analyze website performance metrics and use data to help to improve user engagement and conversion rates.
* Conduct regular content audits to ensure accuracy, relevance, consistency and compliance.
* Manage and update content using the CMS.
* Stay up to date with industry trends and best practices in digital content creation.
* Coordinate with marketing teams to align web content with overall campaigns and strategies.
* Develop, execute and manage the editorial calendar for ongoing maintenance and management.
* Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
* Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
* Strong verbal, written, proofreading, and creative skills.
* Ability to analyze data and make informed decisions based on metrics.
* Strong organizational and time-management skills with the ability to switch tasks quickly, often, and in an organized manner.
* Ability to manage multiple projects simultaneously with a sense of urgency to meet expected deadlines.
* Strong interpersonal and relationship-building skills.
* Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
* Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees in the organization.
Education and/or Experience
* BS/BA degree in Marketing, Communications, or related field
* 2+ years of proven experience as a Web Content Specialist or similar role.
Computer Skills
* MS Office programs
* Comprehensive knowledge and use of content management systems; Episerver/Optimizely experience preferred.
* Basic knowledge of HTML, CSS, and web design principles.
* Strong understanding of SEO principles and best practices.
Certificates, Licenses, Registrations
Other Qualifications (including physical requirements)
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training:
* Communication, Presentation Skills
* Critical Thinking, Judgment and Decision Making
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Director of IT- Data Shared Services
Simmonsbank Job In Little Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Simmons Bank is seeking a seasoned professional to lead our Data Shared Services team as the Head of Data Shared Services. This pivotal role will manage and oversee data architecture, production support, quality assurance, product management, and other horizontal functions that support our data organization. The successful candidate will be Google Certified and eager to grow with our organization during a major transformation.
Key Responsibilities
Leadership and Strategy
Develop and implement strategic plans for data architecture, ensuring alignment with organizational goals.
Lead the production support and quality assurance teams to maintain high standards of data integrity and reliability.
Oversee product management to ensure the delivery of data solutions that meet business needs.
Operational Excellence
Ensure robust data architecture frameworks are in place to support enterprise-wide data initiatives.
Manage horizontal functions that support the data organization, fostering collaboration across teams.
Implement best practices in data management to enhance efficiency and effectiveness.
Transformation and Innovation
Drive innovation in data services by leveraging Google Cloud technologies.
Support the organization's transformation efforts by integrating new technologies and methodologies into existing frameworks.
Collaboration and Communication
Work closely with the SVP of IT and other executive leaders to align data strategies with business objectives.
Foster a culture of continuous improvement and knowledge sharing within the team.
Qualifications
Education
Bachelor's degree in data science, Computer Science, Information Systems, Business Administration, or a related field.
Experience
Minimum of 8 years of experience in data and analytics, with at least 3 years in a senior leadership role.
Proven experience in leading complex data organizations with a focus on architecture, production support, quality assurance, and product management.
Google Cloud Certification, demonstrating expertise in cloud fundamentals and digital transformation.
Strong leadership skills with a track record of managing cross-functional teams.
Excellent communication skills, capable of engaging with executive-level stakeholders.
Ability to thrive in a fast-paced environment undergoing significant transformation.
Demonstrated experience managing onshore and offshore teams.
Skills
Strong strategic and tactical thinking abilities.
Excellent leadership and team management skills.
Deep understanding of data architecture, data governance, data quality, and data management principles.
Strong communication and interpersonal skills.
An adaptable and agile mindset capable of adjusting to the organization's evolving needs and taking on additional responsibilities as assigned.
Key Competencies
Technical Expertise
Advanced Data Architecture: Deep understanding of enterprise data architecture principles and best practices.
Google Cloud Proficiency: Google Cloud certification and hands-on experience with Google Cloud Platform (GCP) products and services.
Production Support Systems: Knowledge of maintaining and troubleshooting complex data systems in a production environment.
Quality Assurance Frameworks: Expertise in implementing and managing robust quality control processes for data systems.
Product Management: Skills in overseeing the development and lifecycle of data products and services.
Leadership and Strategic Planning
Transformational Leadership: Ability to guide teams through major organizational changes and digital transformation initiatives.
Strategic Vision: Capability to develop and implement data strategies aligned with the bank's overall business objectives.
Cross-functional Team Management: Experience in leading diverse teams across data architecture, support, QA, and product management functions.
Operational Excellence
Process Optimization: Ability to streamline data operations and implement industry best practices.
Risk Management: Strong understanding of data security, compliance, and governance in the banking sector.
Performance Metrics: Skill in establishing and monitoring key performance indicators for data services.
Business Acumen and Communication
Executive-level Communication: Ability to articulate complex technical concepts to non-technical stakeholders, including senior leadership.
Stakeholder Management: Skill in managing expectations and building relationships across various departments.
Innovation and Adaptability
Continuous Learning: Commitment to staying updated with the latest trends in data management, cloud technologies, and financial services.
Agile Methodologies: Familiarity with agile project management and development practices.
Change Management: Ability to lead and implement organizational changes effectively.
Reporting Structure
Reports to: SVP - Data and Analytics
Location
Little Rock, AR
Dallas, TX
Why Join Us?
At Simmons Bank, we are committed to transforming our data capabilities to better serve our clients and stakeholders. This role offers an exciting opportunity to lead a critical function within our IT department during a period of significant change. If you are a seasoned leader with a passion for data excellence and innovation, we invite you to appl
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
Suspicious Activity Reporting Supervisor
Simmonsbank Job In Little Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Supervisor of Compliance manages assigned associates/officers of the Compliance Group which includes providing supervision, training, quality control, and overseeing work of applicable staff. This position performs complex-level professional compliance work; serves as an independent advisor to business unit colleagues and management; assesses compliance risk across the enterprise and collaborates with business unit managers to mitigate such risks; conducts compliance assessments which include evaluating internal and operational controls, processes, practices, policy, risks, as well as regulation violations. Supervisor of Compliance works independently under minimal supervision with significant latitude for initiative and independent judgment.
Job Description
Supervisor of Compliance manages assigned associates/officers of the Compliance Group which includes providing supervision, training, quality control, and overseeing work of applicable staff. This position performs complex-level professional compliance work; serves as an independent advisor to business unit colleagues and management; assesses compliance risk across the enterprise and collaborates with business unit managers to mitigate such risks; conducts compliance assessments which include evaluating internal and operational controls, processes, practices, policy, risks, as well as regulation violations. Supervisor of Compliance works independently under minimal supervision with significant latitude for initiative and independent judgment.
Essential Duties and Responsibilities
Responsible for all management duties of assigned associates to include hiring, performance management, salary recommendations, training of new associates and skill development of all staff.
Manages compliance testing program(s) by performing duties such as; self-assessments, developing and updating risk assessments, performing targeted compliance reviews, risk mitigation initiatives, communicating results to the appropriate members of management, evaluating potential risk areas including internal and operational controls, processes, practices, policy, as well as regulation violations.
Responsible for reviewing regulatory risks associated with new Business initiatives, new products/services and process changes to ensure compliance with applicable rules and regulations. Accountable for providing sound compliance advice and directing the Business Unit on the resolution of compliance-related issues.
Prepare periodic reports for senior management, Legal, Compliance, and the Board of Directors (BOD) which identifies significant developments, vulnerability/risks, testing results, key risk indicators, root cause, and initiatives underway.
Participates in the evaluation and monitoring of operations (i.e., marketing, origination, processing, underwriting, servicing, collection and loss mitigation) to ensure sound compliance practices are being applied across the enterprise and provide regulatory guidance about new and changing regulatory developments.
Assists in audits and regulatory examinations, including compiling requested information for auditors and examiners by serving as a liaison between the organization and regulatory agencies. Review consumer complaints for applicable concerns, evaluate potential root causes, and make recommendations to mitigate risk or improve controls.
Develops, conducts and maintains compliance training materials for entire organization.
Maintains a comprehensive working knowledge of Federal and State regulatory requirements and responsible for ensuring compliance with all regulations.
Assists with the preparation and implementation of the Compliance Group goals and objectives including departmental budgets, related plans, and follow-up procedures.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
Ability to read, analyze and interpret financial report and/or legal documents
Ability to write routine reports, procedures and business correspondence
Ability to respond in writing to customer complaints, regulatory agencies or member of the business community
Ability to effectively present information in one-on-one and small group situations, to customers, top management, public groups and/or boards of directors
Education and/or Experience
BS/BA degree and
Minimum of 2-4 years' experience in compliance, audit or other governance functions OR
Minimum of 4-6 years' experience working in compliance, audit or other governance functions within a large commercial bank or regulatory agency, with working knowledge of consumer and commercial banking products
3 years' management experience required
Computer Skills
MS Office programs
Certificates, Licenses, Registrations
Certified Regulatory Compliance Manager (CRCM) certification preferred or the willingness and ability to obtain such certification within 12 months of employment or
Series 7 & 63 trading licenses through FINRA or
Registered Investment Agent Certification preferred
Other Qualifications (including physical requirements)
Completion of ABA National, Intermediate, or Graduate Compliance School preferred
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
Business Banker/Mid Florida Market
Remote or Orlando, FL Job
Who We Are BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.
BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!
BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.
Our Culture
At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.
Why BankUnited
Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.
As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE™ Academy and mentoring opportunities through our iCARE™ (Inclusive Community of Advocacy, Respect and Equality) program.
At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.
If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!
Job Description
SUMMARY: The Business Banker is primarily responsible for the overall success and revenue growth of their assigned book of business and sales territory, with a focus on new client acquisition. This is an outside sales position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
Originates and grows a portfolio of business (credit and depository) relationships to achieve stated individual goals.
Develops and manages relationships with business owners and other decision makers by learning about the operation, growth factors and challenges the business faces.
Retain and achieve revenue growth of the existing book of business by providing continuous financial advice and maintaining profitable relationships through securing suitable credit, deposit, and treasury products.
Demonstrates proficiency in initiating the client credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective clients.
Possesses proficient knowledge of BankUnited credit policy, as well as credit and non-credit products the organization offers to prospective and existing clients.
Achieves client and prospective client calling objectives.
Utilizes bank contact management system to retain prospective client names and records, as well as standard bank templates (such as term sheet template).
Attends and actively participates in regularly scheduled division meetings and on-going training.
Collaborates with internal business partners to ensure full "cross-sale" penetration of client relationship.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree or equivalent experience required
EXPERIENCE
5 years related banking sales experience and credit training required
An equivalent combination of education and experience required
Strong outside sales/cold calling experience required
Must live within the market of the available position
CERTIFICATES, LICENSES, REGISTRATIONS
Notary License preferred
Manager of Credit Analysis - Monitoring
Simmons Bank Job In Little Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Manager of Credit Analysis analyzes current credit data and financial statements of individuals or companies to determine the degree of risk involved in extending credit or lending money. The Manager of Credit Analysis prepares reports with the credit information for use in decision making. The Manager of Credit Analysis manages an assigned group of Credit Analysts.
Essential Duties and Responsibilities
* Plans, directs and supervises the daily operations of their assigned group of Credit Analysts: collaborates in hiring and retention; maintains schedules, coaches, conducts performance appraisals, disciplines, trains and cross trains staff regarding service expectations, job performance standards, policies, procedures, regulations and systems.
* Develops credit information for use by loan officers or committees in the making of lending decisions regarding new, renewal, and extension loans, by reviewing all pertinent credit and financial information, including reporting services, credit bureaus, other companies, and electronic stored files.
* Analyzes information statements and related material and prepares summaries and presents facts, and offers thoughts concerning credit-worthiness.
* Analyzes factors such as income growth, margins, trends, quality of management, market shares, potential risks of industry and collateral appraisals.
* Prepares credit and cash flow analyses; submits credit approval documents and write-ups to appropriate personnel for decision making.
* Monitors compliance with loan agreements.
* Provides support of loan officers and managers through financial statement spreading and analysis of new loan requests and existing credit relationships.
* Provides assistance and information to loan officers and/or managers, as requested.
* Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
* Ability to read, write, and comprehend simple instructions, procedures, business correspondence, reports, and memorandums.
* Ability to read, analyze and interpret documents such as financial reports, legal documents, procedures manuals, general business correspondence and/or journals or government regulations.
* Ability to effectively present information in one-on-one and small group situations, to customers, clients, management, board of directors, other employees in the organization, and the general public.
Education and/or Experience
* BS/BA Degree in Finance, Accounting, Business or a related field, and
* Seven years of previous credit analysis experience.
* Prior supervisory experience preferred.
Computer Skills
* MS Office programs
Other Qualifications (including physical requirements)
* Ability to manage multiple projects.
* Ability to prioritize and organize.
* Ability to lead other employees in the achievement of their duties.
* Strong analytical and organizational skills.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Word and Excel.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Security Engineer II
Little Rock, AR Job
Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
We are seeking a highly skilled Cyber Security Engineer to join our team and play a pivotal role in safeguarding our organization's digital assets. The ideal candidate will possess a deep understanding of cybersecurity principles, a strong technical background, and a passion for protecting sensitive information.
You will be responsible for engineering, implementing and monitoring security measures for the protection of Trustmark's computer systems, networks and information. The role helps identify and define system security requirements as well as develop detailed cyber security designs.
**Responsibilities:**
+ Design, implement, and maintain security architectures, systems, and solutions to protect critical infrastructure and data.
+ Conduct vulnerability assessments and penetration testing to identify and mitigate risks.
+ Develop and implement security policies, standards, and procedures.
+ Monitor security systems and respond to incidents promptly and effectively.
+ Stay up-to-date with the latest cybersecurity threats and trends.
+ Collaborate with cross-functional teams to ensure security is integrated into all aspects of the business.
+ Provide technical guidance and support to internal stakeholders.
**Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field or
+ 3-5 Years of network engineering or cyber engineering experience
+ Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001).
+ Proficiency in network security, systems security, application security, and data security.
+ Hands-on experience with security tools and technologies (e.g., firewalls, intrusion detection systems, encryption, SIEM).
+ Excellent problem-solving and analytical skills.
+ Strong communication and interpersonal skills.
+ Ability to work independently and as part of a team.
**Preferred Qualifications:**
+ Certifications such as CISSP, CISA, or CEH.
+ Experience with cloud security (e.g., AWS, Azure, GCP).
+ Knowledge of scripting and programming languages (e.g., Python, PowerShell).
Brand: Trustmark
Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.
**For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
Collection Specialist I
Simmonsbank Job In Pine Bluff, AR
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Collection Specialist I assists in maintaining a financially sound loan portfolio. Also, the Collection Specialist II takes appropriate actions to resolve account modifications or loan workouts.
Essential Duties and Responsibilities
Processes, distributes, and posts all indirect loan payments.
Completes file maintenance on loans.
Processes telephone payments to corporate office for reconciliation.
Counsels customers concerning financial obligations and offer suggestions and alternatives.
Assigns accounts for repossession and follows through it until the unit is sold.
Works with legal and bankruptcy courts to complete and provide appropriate documentation.
Handles incoming and outgoing calls as well as indirect lender calls.
Pursues seized vehicles in the state/county offices and those involved in total loss accidents with insurance companies.
Logs accurate notes in order to follow payout processes.
May be required to work hours outside of the typical 8-5 workday for collection efforts.
Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to read, analyze and interpret financial report and/or legal documents.
Ability to write simple correspondence.
Education and/or Experience
HS Diploma/GED and
Two to four years' experience as a collector.
Computer Skills
MS Word, Outlook, Jack Henry Platform
Other Qualifications (including physical requirements)
Must possess excellent telephone and customer service skills.
Must have good oral and written communication skills.
Must have excellent organization skills.
Must be proficient in Microsoft Office products.
Must maintain punctual and regular attendance.
Must present a friendly, professional image and conduct.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Investment Services Internship - Summer 2025, Jonesboro, AR
Simmons Bank Job In Jonesboro, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Simmons Investment Services Internship - Summer 2025 Internship Duration: Summer 2025; Tuesday, May 27th - Friday, August 1st
An internship with the Simmons Investment Services team provides a current student an opportunity to receive work experience to complement their course work. The work will be related to a professional interest in investment services. A Simmons Sidekick will guide the intern and offer day to day advice on how to navigate the business or solve challenging problems. Simmons Bank will benefit from the internship as real work or valuable projects are completed during the internship.
Essential Duties and Responsibilities
Simmons Bank is offering an exciting internship opportunity with the Private Wealth Investment Services team in Little Rock, AR. This position provides current college students with the opportunity to gain hands-on experience in investment services and client relations, while being mentored by an experienced Client Specialist.
Expected responsibilities include:
* Work on one or more key projects
* Assist with key banking tasks, process audits, and reports
* Serve as point of contact for client reception and internal departments
* Schedule and assist in preparation for client meetings
* Perform regular housekeeping duties for Advisor(s) accounts
* Process address updates, beneficiary changes, and other account maintenance tasks following up on completion
* Prepare and process client mail, i.e., forms, tax documents and statements
Qualifications:
* Pursuing a degree in business or a related field, with at least a junior standing.
* Strong written and verbal communication skills.
* Excellent time management, project management, and attention to detail.
* Proficiency in Microsoft Office Suite.
* Positive attitude, ability to learn quickly, and a team-oriented mindset.
* Interest in working for Simmons Bank.
Why Apply:
* Learn from company executives and gain exposure to Simmons Bank's culture.
* Gain real-world experience in investment services.
* Work on impactful projects that contribute to the team's success.
* Receive mentorship from an experienced team of advisors and specialists.
* Develop professional connections through networking events.
* Potential to be considered for future opportunities at Simmons Bank.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.