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Shopper skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical shopper skills. We ranked the top skills for shoppers based on the percentage of resumes they appeared on. For example, 36.3% of shopper resumes contained groceries as a skill. Continue reading to find out what skills a shopper needs to be successful in the workplace.

15 shopper skills for your resume and career

1. Groceries

Here's how shoppers use groceries:
  • Received recognition from management and customers for perfected and fast deliveries of groceries.
  • Service of Groceries shopping and delivery

2. Grocery Store

Here's how shoppers use grocery store:
  • Fulfilled online orders/customer service at a large chain grocery store
  • Go to the grocery store and shop for the client.

3. Customer Orders

Here's how shoppers use customer orders:
  • Received, picked and prepared customer orders efficiently and effectively through memorization of store products.
  • Take customer orders Buy their groceries/items Deliver to home

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how shoppers use customer service:
  • Developed and executed training and communication for service related programs improving overall customer service and quality of products.
  • Acknowledge grocery orders -Shop grocery orders -Deliver grocery orders -Provide great customer service -Credit Card Usage

5. Instacart

Here's how shoppers use instacart:
  • Shopped and delivered grocery items for Instacart customers.
  • Use Instacart phone application to make a weekly schedule and review orders put in by customers.

6. RF

Here's how shoppers use rf:
  • Trained in use of the RF scanner system.
  • Replenish, track, and log products moving inbound and outbound by licence plate number on a RF System hand gun.

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7. Pallets

Here's how shoppers use pallets:
  • Moved and organized pallets on a loading dock using a pallet jack.
  • Stacked cases of merchandise on to pallets.
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8. Cleanliness

Here's how shoppers use cleanliness:
  • Required to evaluate the upkeep, renovations, and cleanliness of communities.
  • Maintain cleanliness and sanitation of the entire restaurant.

9. Work Ethic

Here's how shoppers use work ethic:
  • Gained customer relations experience and work ethic in a team environment

10. Quality Products

A quality product satisfies the client's intended need and matches the cost the consumer paid for it.

Here's how shoppers use quality products:
  • Selected the freshest and highest quality products to ensure customer satisfaction.
  • Gather quality products on customers request.

11. Professional Appearance

Professional appearance refers to the dress code of a company. While a professional appearance is often requested during an interview, it may not be required in the actual position. In addition to the dress of a job candidate, professional appearance also refers to the overall mood and presentation of the person, including body language, the tone of voice, and the verbal language used during the interview process.

Here's how shoppers use professional appearance:
  • Maintained professional appearance at all times in compliance with Dress Code.

12. Delivery Tickets

Here's how shoppers use delivery tickets:
  • General cleaning/sanitation * Took phone orders and completed delivery tickets * Sandwich prep * Operated cash registers
  • Take phone orders and completes delivery tickets.

13. Culinary

Here's how shoppers use culinary:
  • Responsibilities*Worked on set of Food Network Cooking show*Worked with celebrity chefs and Food Network Culinary executives*Assisted in locally sourcing ingredients

14. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how shoppers use sales floor:
  • Used SKU numbers and descriptions to locate items throughout the sales floor and various stock rooms.
  • Received, open, unpacked and issued sales floor merchandise.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how shoppers use pos:
  • Piloted a new product launch summary that tracked weekly POS, market share, and comparisons to competitive brands.
  • Negotiate contracts with suppliers to confirm competitive pricing and secure quality merchandise and POS while ensuring brand equity.
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List of shopper skills to add to your resume

Shopper Skills

The most important skills for a shopper resume and required skills for a shopper to have include:

  • Groceries
  • Grocery Store
  • Customer Orders
  • Customer Service
  • Instacart
  • RF
  • Pallets
  • Cleanliness
  • Work Ethic
  • Quality Products
  • Professional Appearance
  • Delivery Tickets
  • Culinary
  • Sales Floor
  • POS
  • Food Preparation
  • Phone Orders
  • Portion Sizes
  • Shop Orders
  • Customer Satisfaction
  • Making Sandwiches
  • Delivery Orders
  • Computer System
  • Grocery Shop
  • Customer Phone Calls
  • Customer Complaints
  • Food Orders
  • Delivery Truck
  • Safeway

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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