How To Become A Shop Worker: What It Is and Career Path

What is a shop worker and how to become one

Updated January 8, 2025

3 min read

Shop workers are responsible for tending to customers in wholesale or retail establishments. They provide customers information on products, help them select the item that best suits their needs, process sales transactions, and generally make sure that their shopping experience is a positive one.

Working in a shop, it will be your job to receive inventory, restock shelves, and keep the store neat and tidy. You will make sure customers are informed about current promotions or items on sale and it will be on you to resolve any complaints they might have.

Typically a GED is the minimum requirement for this position. You will need excellent communication and interpersonal skills, and customer service skills, which pretty much rely on these two former talents. Working in a shop is a great way to gain experience dealing with people, as well as an insight into the operations of a retail business. While learning these valuable secrets, you will be earning something around $14.36 per hour.

ScoreShop WorkerUS Average

Salary

2.5

Avg. Salary $31,850

Avg. Salary $59,228

Diversity

9.6

Race

American Indian and Alaska Native 0.91%

Asian 6.93%

Black or African American 10.06%

Hispanic or Latino 14.97%

Unknown 4.33%

White 62.80%

Gender

female 23.53%

male 76.47%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

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Key steps to become a shop worker

Explore shop worker education requirements

Most common shop worker degrees

High School Diploma

37.3 %

Bachelor's

34.3 %

Associate

16.1 %

Start to develop specific shop worker skills

Skills	Percentages
Tape Measure	8.71%
Safety Procedures	7.71%
In-Shop	6.04%
Delivery Orders	5.60%
Pro Shop	5.13%

Research shop worker duties and responsibilities

Used calipers and gauges to make sure parts are within specs.
Record transactions in POS system from both in shop and drive thru orders.
Used FeatureCAM to prepare parts modele by students to be CNC mill with greater precision than if machine manually.
Transform the blueprint or sketch from a design into a useable product by cutting, shaping and assembling steel.

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When your background is strong enough, you can start writing your shop worker resume.

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