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Team Lead Automotive
Hcltech
Shift Leader Job 17 miles from Detroit
This is an ONSITE role - Please apply LOCATION : TROY MI Team Lead for Automotive Software Support Hotline Services Strategic: ● Candidates must have managed team size of 30-60 people ( Very Important ) Bring in Industry best-in class process knowledge and re-engineer the process towards making it self- serve and lean ● Ideate, transform, re-structure existing and new programs from delivery lens ● Ability to modernize Software Support Hotline Service (SSHS) as part of Technical Assistance Center and design & deployment ● Participate, create solutions and design frameworks for extending the SSHS scope to globally ● Work with multiple teams to create knowledge base and eventually time to respond to customer issues rapidly ● Work with client product module owners, business stakeholders, other Customer Service teams in various capacities such as Incubating newly acquired or created software variants Create product workflow from SSHS perspective, participate as thought leaders on product discussions Delivery & Operations: ● As a Team Lead for Automotive Software Support Hotline Services (SSHS) team, you will be responsible to manage the requests from Client dealerships for diagnosing the complex software and hardware issues related to specific vehicle modules and systems ● Work with other Client departments' stakeholders concerned closely for diagnosis, primarily Engineering, Quality, OTA and other Client Customer Service Department ● Make sure that the initial response to the dealers, acknowledging the issue by your team members ● Make sure that quick and effective resolutions are provided to dealer's Technician to prevent development of a backlog by your team ● Make sure that a solution to the dealers and technicians over the phone, e-mail and through the Global Technical Assistance Center (GTAC) system by your team ● Make sure that the documentation of cases using client's tracking systems (GTAC and JIRA) are done by your team properly ● Monitor and report consolidated case progress, trends, and case load management to the client stakeholders at an agreed frequency ● Make sure that the documentation of root cause fixes in the relevant client systems by your team ● Make sure that development of preventive recurrence process and actions are put in place ● Support client management to direct the needs of the service to ensure a high quality, continuously improving service ● Provide a fully managed service: Training, development, and HR Service performance monitoring, concern identification, corrective action planning and implementation Service performance reporting Lean practice ensuring maximum utilization of SSHS team ● Recognize the dependencies of other ECU Software to be updated along with Infotainment and Connectivity modules ● Collaborate with Over the Air Software deployment teams to deploy Infotainment and Connectivity module Software and other dependent ECU Software as needed to the targeted vehicles ● You will follow best practices and work cross-functionally with multiple teams to complete the assigned tasks and other daily job functions ● You will ensure compliance to all company and business policies, administer all open requests, and ensure appropriate escalations or closure of the requests ● You should have a working knowledge on automotive hardware, software issues, causes and remedies ● You should ensure seamless and friction-less issue closure with focus on the accurate and timely solution provided to the Technician ● Review and validate TSR's from dealers/technicians including validating issue related historical data and information in client systems ● Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets to the client stakeholders ● Respond and act in a timely professional manner any escalations received Qualification, Experience and Skill Set: ● Degree preferably in Engineering or Science ● 5+ years of experience in managing Product Support and Technical Assistance Center ● Proven ability in managing Technical Assistance Centers with Automotive/Industrial product support and service experience ● Solid understanding of Technical Assistance Center for product support and its process life cycle ● Fluency with enterprise service tools like JIRA, Service Now and other CRM tools ● Proficiency in automotive hardware and software systems with its functionality is preferred ● Strong analytical and reporting skills ● A self-motivated leader who can contribute to business outcomes ● Automate manual processes for faster TSR (Technical Service Request) closure and increased customer satisfaction ● Responsible for overall management of the team's performance ● To bring the entire team's efficiency measure and service delivery ● Liaise with internal and external stakeholders on a regular basis including governance meetings on weekly, monthly and quarterly basis ● Has experience in participating with process improvement projects (contributor/participant) ● Leadership quality with ability to manage and get the work done from the team in seamless manner Key Search Words Automotive Technician Lead Automotive Technician Automotive Diagnostic Support Trouble shooting Automotive controls Vehicle support system Automotive sensors Automotive Software modules Powertrain Embedded automotive software APIM (Accessory Protocol Interface Module) PCM (Power-train control module) PCU (Power control unit) ADAS (Advanced driver-assistance systems) Who we are? ● We are a group of highly motivated and dynamic individuals supporting a leading Global Automotive Manufacturer for its vehicle software related repairs for dealers and technicians ● Provide enhanced rapid response to Product Support and Software Technical Service Support ● Our team's principle is to put integrity in everything we do, which is supported by our HCL values ● Our culture of fostering creativity, valuing diversity, encouraging ideas and an all-embracing workforce team keeps us competitive and provides equal opportunities for all ● We invest in building long lasting relationships with our employees, as we champion a people first culture from within, and support their development and progression in the organization. About HCL ● Over the past decade, HCL has been one of the fastest growing technology companies in the world. ● What has been the source of HCL's success? A combination of unparalleled technical expertise and a unique management philosophy called Employees First. ● At HCL, employees at all levels of the organization are “Ideapreneurship,” empowered - to develop innovative solutions to operational and customer challenges. As a global company and G2000 organization, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients. ● Work life balance is one of the best reasons employees prefer working for HCL. Being considered as one of the best tech companies globally; employees believe that the HCL's brand name not only opens up the world of opportunities but also adds value to their professional career. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
$49k-98k yearly est. 12d ago
Shift Lead - 11 Mile & Gratiot
Doordash Essentials, LLC 4.4
Shift Leader Job 13 miles from Detroit
About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We're open early and close late - some sites even run 24/7! About the Role DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local-fulfillment center supporting Site Management running great shifts and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment, maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen. You're excited about this opportunity because you will… Be an Owner: Take ownership of your assigned shifts including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft. Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly. Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively, and serving as the point of escalation for daily operations. One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers. Help improve Operations: Contribute ideas to improve our quality and customer experience. We're excited about you because… You're self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers. You have a proven track record of success in food and beverage, warehouse, and/or retail environments. You're able to be on your feet, and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs depending on the needs of the specific site and can operate a pallet jack and hand truck. You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training) You have a high school diploma or GED equivalent. A college diploma is even better but not required. You are at least 18 years of age. You're organized and proficient in Google Docs and Google Sheets. You have flexibility in your schedule. Depending upon the scheduling needs of the hiring site, you can be available for a number of different shifts a week. Benefits Market Competitive pay Opportunity for pay increases twice a year based upon performance Paid time off (PTO) and sick leave Health benefits starting Day 1 (Medical, Dental, & Vision) 401k match Gym membership reimbursement (up to $75/month) Monthly DashPass subscription including access to HBO max and Lyft Discounts Employee Assistance Program Career advancement opportunities Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act). To learn more about our benefits, visit our careers page here. Base Pay:$21-$21 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
$21-21 hourly 1d ago
Team Lead
Strategic Staffing Solutions 4.8
Shift Leader Job In Detroit, MI
Title: Team Lead Duration: 6+ Months Role Type: W2 Contract Engagement Pay Rate: 34-38/HR Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing. Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary. Select, train, develop, appraise and counsel support staff personnel. Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries. Monitor and analyze proficiency and quality efforts subordinate personnel. Administer and adhere to Corporate and Departmental policies, practices and procedures, including union contract administration. Recommend and implement new or improved systems which will enhance or expedite work. EDUCATION AND/OR EXPERIENCE Bachelor's Degree in related field preferred. A minimum of 60 college credits is required. Three (3) years customer service experience Two (2) years' experience in a leadership role required.
$64k-115k yearly est. 5d ago
DevOps Lead
Brooksource 4.1
Shift Leader Job In Detroit, MI
*Hybrid (Detroit, MI)* *Contract-to-Hire* *$100,000+* Serves as a technical specialist to lower-level engineers. Acts as a liaison between development teams, business teams and IT capability teams to ensure feature delivery happens on time and upholds technology standards. Provides technical expertise in the establishment and implementation of standards and guidelines that guide the design of technology solutions including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise. Keep up to date on technology trends and may participate in the establishment and implementation of standards and guidelines that guide the design of technology solutions. Will act as a first level supervisor and review, mentor, and evaluate the performance of individual team members. This is a senior-level highly technical role with potential responsibility for managing a small team of more junior engineers. *Minimum Qualifications:* * Bachelor's or MS degree in Computer Science or related field preferred * 2+ years' experience as a technical lead or manager of an agile team * Experience supporting a 24x7, high availability application with hundreds or thousands of users. * Experience with multiple areas of our platform as a developer or maintainer: OpenShift/Docker; Command Line/Batch Scripting and jobs running using a batch scheduler; Spring/Spring Boot; Angular 9; WebLogic; Oracle Databases; Kafka/Message Queues; AWS; Bitbucket/Gitlab and Git Flow CI/CD concepts; Automation using Jenkins or similar *Responsibilities:* * Primary technical lead for for DevOps/SRE team supporting a major application with 24x7 availability and tens of thousands of users * Code Deployments using CI/CD and organizing deployments with capability teams * Triage and communicatdion of issues reported by monitoring, users or other sources, including incident management and communication to senior leaders * Support and development of our internal CI/CD and test automation libraries used by multiple squads * Managing environment KPIs, uptime and maintenance activities - potentially with off hours activities * Management of workflow for the team using Jira * Visionary for future devops/automation activities *What's In It For You…?* * Work for the largest headquartered savings bank institution in the state of Michigan. * Gain visibility to upper management while working on business-critical needs. * Exposure to other business lines and working with other important stakeholders in the organization. * Monthly lunches with your Brooksource recruiter during the open-ended contract to receive and deliver position feedback. *ABOUT EIGHT ELEVEN:* At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. Job Type: Full-time Pay: $55.00 - $75.00 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to commute/relocate: * Detroit, MI 48243: Reliably commute or planning to relocate before starting work (Required) Work Location: Hybrid remote in Detroit, MI 48243
$55-75 hourly 60d+ ago
Benefits Lead
Singh Management 4.1
Shift Leader Job 22 miles from Detroit
Job Title: HR Benefits Lead The HR Benefits Lead will serve as the administrator of all benefit plans and unemployment claims for Singh. This individual will be the main point of contact for associates in these areas and support leadership, HR Business Partners, and others with related inquiries. Additionally, this role will oversee leave of absence and Worker's Compensation administration. This position reports to the Senior HR Manager and is a member of the HR team. Main Job Tasks and Responsibilities: Administer and manage all company sponsored benefit plans. Including but not limited to: managing Open Enrollment, monthly eligibility, qualifying life events, etc. Complete weekly and monthly benefit billing allocations, submit to accounting and send payments to vendors. Unemployment claims administration, including but not limited to: completing all requests for information, gathering evidence, preparing witnesses and attending/conducting hearings. Process benefits changes as employee changes are processed in UKG Process requested 401k hardship withdrawals COBRA administration Process monthly ACA reporting as well as year-end 1095s Process and file annual EEO-1 report utilizing UKG Process year end OSHA reporting with HR Specialist Respond to employee questions/issues in regards to benefits Process requests for PTO Donation Oversee and monitor Leaves of Absence, Accommodations and Worker's Compensation programs that are administered daily by the HR Specialist. Stays abreast of State and Federal leave requirements and ensures company compliance with the provisions of FMLA, ADA, HIPAA, Americans with Disabilities Act Amendments Act (ADAAA), the Fair Labor Standards Act (FLSA) and the Department of Labor (DOL) Uniformed Services Employment and Reemployment Act (USERRA). Prepares reports in HRIS system. Other duties and projects and duties as assigned Job Requirements: Exceptional interpersonal skills both verbal and written. Ability to rely on critical thinking skills and sound judgment. Excellent attention to detail and organizational skills. Technologically savvy and proficient, able to quickly learn, administer, and become the subject matter expert with our HR systems including UKG Resourceful problem solver that uses sound judgment to determine priorities in a quickly changing environment. Results oriented, self-starter, who enjoys working both independently and as part of a team. Team player with an ability to successfully partner with various HR team members on projects. Ability to handle sensitive and confidential situations and information with discretion and professionalism. Ability to multitask and meet deadlines in a fast-paced environment Strong knowledge of Microsoft Office, as well as HRIS programs. Experience with UKG is preferred. Bachelor's degree required. Bachelor's in Business, Human Resources or like degree program preferred. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: Monday to Friday Experience: Unemployment Claims: 2 years (Preferred) Benefits administration: 3 years (Preferred) Supervising: 2 years (Preferred) Work Location: Hybrid remote in West Bloomfield Township, MI 48322
$29k-34k yearly est. 13d ago
Retail Store Leader - Detroit - 0021
Carhartt 4.7
Shift Leader Job In Detroit, MI
Details Detroit, MI ILDepartment: Retail Store Operations Reports To: District Manager FLSA Status: Exempt At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Leader's embody the core values and heritage on which our brand was founded while leading others to do the same: we are inspired by hardworking people, we respect our history while walking bravely into the future, and we strive to do the right thing by working with honesty and integrity. We are All Leaders at Carhartt In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being dependable, because hardworking people count on us to have their back every day. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy. Responsibilities * Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience. * Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards * Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day. * Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey. * Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc. * Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations * Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety. * Develop and foster external partnerships and event promotions for the benefit of the store. * Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness. * Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels. * Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths. * Ownership of individual development and professional growth Education * Bachelor's Degree Required * Equivalent work experience may be considered in lieu of degree Required Skills and Experience * 4+ years of retail management experience required - store manager experience preferred. * Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention. * Staff Development Experience: Knowledge in staffing, coaching, counseling, training and development. * Excellent organization, prioritization and communication skills. * Exceptional team and collaboration skills. * Excellent PC skills: POS Systems and Microsoft Office. Working Conditions * EEO * Moderate Lifting (30-40 lbs.) * Retail Environment * Retail Hours * Tobacco Free * Travel (15%) * Walking Nearest Major Market: Detroit
$33k-44k yearly est. 1d ago
Shift Leader - $17/hr.
Portillo's 4.4
Shift Leader Job 16 miles from Detroit
Portillo's was just named one of QSR's Best Brands to Work For! Read more here. Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls. At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. What's in it for you? Hot dog! The pay rate for this role is $17.00/hour. This position is also served with: Participation in a discretionary bonus program based on restaurant performance, among other ingredients An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays* Free shift meals Career advancement opportunities - we're growing! Dedicated Shift Leader learning & development plus educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) DailyPay: Access your pay when you need it! Monthly “Franks a Lot” employee appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan** Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here *Easter, Memorial Day, July 4, Christmas Eve, New Year's Day **Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
$17 hourly 17d ago
Shift Leader UD Law
The Big Salad
Shift Leader Job In Detroit, MI
The Big Salad is an exciting fast casual restaurant that offers gourmet salads, soups, and sandwiches. Our specialty and focus is on salads. Our guests are able to custom design their own personal salads. The guest chooses from over 25 toppings and dressings - and determines if their salad will be tossed or chopped. Our Salad Chef then 'builds' the salad to the guest's exact specifications - giving the guest The Big Salad unique experience! The Big Salad also offers signature entree salads - all made to order by our Salad Chefs. A variety of soup and sandwich options complete our healthy menu. The Big Salad prides itself in creating a culture that embraces our team members and guest as family. Our restaurants are about people and the powerful way that great food brings them together. We believe providing healthy, wholesome foods in a friendly environment creates a memorable dining experience for our guests. ************************************************************************************* The Big Salad is searching for dynamic people to become part of its leadership team. People who thrive in a fast-paced environment and are passionate about providing the best possible experience for our guests. Spirited people who possess an intense focus on excellence in every area of leadership and service. ************************************************************************************* Team Member Perks: Competitive pay Opportunity for advancement Flexible work schedule Our restaurants are closed on Sundays Responsibilities: Work 6-8 hour shifts, 4-6 days per week Manage daily operation of the restaurant to ensure efficiency and profitability Manage catering events Complete weekly inventory control Adhere to The Big Salad's policies, procedures, and checklists Maintain the highest standards of excellence in quality control for food, service, health, and safety Provide leadership, mentoring, and training to motivate and inspire team members ************************************************************************************* If this sounds interesting, we'd love to hear from you! For Additional information on The Big Salad visit our website at ****************** The Big Salad is an Equal Opportunity Employer Job Types: Full-time, Part-time
$28k-36k yearly est. 60d+ ago
Shift Leader
Wing It North
Shift Leader Job In Detroit, MI
• Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service. • Control shrinkage, waste, expenses, and payroll. • Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained. • Review restaurant trends and recommend and initiate changes for maximizing goals and objectives. • Ensure compliance with all Company policies and procedures through regular restaurant management and staff meetings, walk-through and audits, etc. • Open and/or close the Restaurant • Assemble and package orders according to the Wingstop standard • Assist all other positions when necessary • Receive, inspect, and sign/pay for deliveries in the GM's absence • Place orders with vendors when necessary • Maintain a current Operations Manual, and follow all procedures • Conduct a daily walk through and taste test of products at opening • Make sure the time and temps are done every two hours • Ensure that all products are fresh and prepared correctly • Keep the flow of orders moving on time • Keep the restaurant safe and clean for both the crewmember and the guest • Handle guest issues in the GM's absence • Assist in keeping kitchen clean throughout the shift • Ensure that all crewmembers are health safety conscious at all times • Promote the Wingstop Brand and uphold the mandatory operating requirements • Keep the Wingstop philosophy alive for crewmembers and guests • Support the other Brand Partners in your network • Enforce the Wingstop uniform and jewelry policy • Ability to thoroughly understand and follow instructions in how to use chemical cleaning products • Any other responsibilities as assigned by General Manager. • Brings problems to the attention of the supervisor; is willing to ask for help. • Identifies and introduces new ideas and solutions to create efficiency in the operation. • Represents the brand and department in a professional and polished manner at all times.
$28k-36k yearly est. 60d+ ago
Shift Leader
Potbelly Sandwich Shop
Shift Leader Job In Detroit, MI
PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You: * Competitive pay! * Medical, Dental & Vision Insurance * Domestic Partnership Benefits * Paid Parental Leave * FSA and HSA with Employer Contribution * Commuter Benefit Program * Retirement Savings 401(k) with company match * Employee Assistance Program * Paid Time Off * Discount Program * Flexible Work Schedule * Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table... * You want to delight customers with great food and good vibes * You are friendly and customer service oriented * You have strong written and verbal communication skills * You enjoy problem-solving * You enjoy higher levels of noise from music, customer and employee traffic * You love working in a fast-paced environment * You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish * You can handle the heat of the kitchen - knife skills are a plus! * You're at least 18 years old * A minimum of 1 year supervisory experience in a restaurant or retail environment preferred * You're able to stand/walk for 8-9 hours or as needed * You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally * Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions * Lead team members on shifts, including efficient assignment of tasks while providing feedback * Ensure all security procedures are followed * Ensure back-of-the-house procedural standards are met * Count drawers and follow proper daily cash handling procedures * Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently * Comply with health and safety standards for food, cleanliness and safety * Restock food line, chips and cooler * Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash * Operate cash register: handle, balance and follow all cash handling procedures * Effectively handle customer complaints/issues * Others duties as assigned * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Application Deadline: We accept applications for this position on an ongoing basis. There is no specific application deadline, and we encourage all individuals to submit their applications. * Potbelly cannot make guarantees about tip earnings* Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.
$28k-36k yearly est. 60d+ ago
Shift Leader
4RNB, LLC Dba Little Caesars Pizza
Shift Leader Job In Detroit, MI
As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures. Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training Utilize the huddle board to effectively position the team Know and support appropriate personnel policies, labor laws and safety procedures Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transition into opening/closing duties Make guests really happy by providing great guest service Resolve guest complaints/issues Lead team members to open, transition, and close shifts Manage and organize the line and delegate duties to team members Know and uphold standards for product quality Work the line as needed Promote sales on the shift through suggestive selling and knowledge on in-store promotions Execute and support all food safety requirements and practice Control food costs, labor, waste, and cash on the shift Count drawers and follow proper daily cash handling procedures Complete additional e-learning as required
$28k-36k yearly est. 60d+ ago
Shift leader
Biggby Coffee 3.8
Shift Leader Job 25 miles from Detroit
Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store. Leadership: i) Learn, model, coach and ensure BIGGBY operational systems are followed ii) Effectively use the Biggby barista timeline to ensure smooth business operations iii) Effectively use the Leadership Tools to ensure smooth business operations iv) Promote a positive and healthy work environment through daily use of company best practices; v) Assist other leaders to promote employee development and business growth vi) Communicate openly and honestly with peers and leaders. vii) Expected to help cover shifts as needed. Attitude: • Eager to learn • Willingness to adopt the Biggby systems and standards • Genuinely care for our fanatical customers Duties: Perform model and teach BIGGBY processes and techniques involving: Cashier (suggestive selling; cash handling; order accuracy) Drink-making (use of espresso and other coffee equipment) Food production (preparing bagels and bagel sandwiches) Cleaning Safety procedures Requirements:: Able to comfortably lift 30 lbs Able to stand for duration of shift Legally authorized to work in the U.S. Must be at least 18 years old Reliable transportation Must work at least 5 shifts per week for a minimum of 35 hours per week Prior food service leadership experience
$29k-34k yearly est. 60d+ ago
Shift leader- Mobil
Pitstop 4.1
Shift Leader Job 24 miles from Detroit
• 4-6 day work week • Pay: $$^ • 7-9hour shift • • Weekend availability Job Type: Full-time/Part time Pay: $15.00 - $16.00 per hour Schedule: • Morning Education: • High school or equivalent (Preferred) Work Location: • One location Now Hiring! Up to $16 per hour based on experience. Walk in to Mobil Gas station located at 46900 North Avenue for an application and interview. We are looking for a Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate, but we will train the right person. You should be available to take evening and weekend shifts . Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction. Responsibilities Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchanges Skills Work experience as a retail shift leader/ manager role Basic PC knowledge Familiarity with electronic equipment, like cash register and POS Good math skills Strong communication and time management skills Customer satisfaction-oriented Job Types: Full-time, Part-time Pay: $14.00 - $16.00 per hour Schedule: Monday to Friday Afternoons/night Weekend availability Experience: Retail sales: 1 year (Preferred) Work Location: One location Hiring Insights Hiring 5 candidates for this role
$15-16 hourly 60d+ ago
Shift Supervisor Trainee
Woodward Detroit CVS
Shift Leader Job In Detroit, MI
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store's crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 06/03/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$16-24 hourly 9d ago
Shift Leader
Insomnia Cookies 4.1
Shift Leader Job In Detroit, MI
As a Shift Leader at our Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! SOME OUR SWEET SHIFT LEADER PERKS: * Flexible part-time work schedules * Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!) * Paid vacation and sick time off * Interactive training & mentorship * Pet insurance for your furry loved ones * Job stability with a rapidly growing and reputable company * Achievable growth/promotion opportunities * You get to work in a fun, exciting team environment * Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER? * Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries * Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members * Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team * Support and work alongside the Cookie Crew * Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices * Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE: * At least 1 year of working experience in a customer service focused role * Point of Sales systems experience * Outstanding communication, time management, and people skills * Outgoing/friendly/patient * Detail focused and results-oriented * Ability to lead-by-example and motivate others * Ability to lift up to 40 lbs. * Legally eligible to work in the United States * Must be 18 years or older to be employed $16 - $16 an hour About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
$16-16 hourly 60d+ ago
Shift Supervisor
Avolta
Shift Leader Job In Detroit, MI
Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: * Competitive rate of pay: $19.75 an hour * Daily Pay- Get your money as you earn it * 20% Hudson Employee Discount * 50% Hudson Food and Beverage Discount * PTO * Personal and Parental Leave Programs * Medical, Dental & Vision Insurance * Company Paid Life Insurance * Employee Recognition Programs * Advancement and Growth Opportunities * On-going Training & Development * Referral Bonus up to $500 This Retail Operations Supervisor Job Is For You, If You Enjoy: * Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers * Working at Detroit Metropolitan Airport Your Team is counting on you as a Retail Operations Supervisor to: * Provide flexibility to work any day of the week, including weekends & holidays * Work a full-time schedule * Oversee multiple team members Retail Operations Supervisor Key Responsibilities: * Provides staff training and coaching with team members on a daily basis * conducts store opening/closing/ shift change procedures * Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits * Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported * Ensures that staff report to work on time, dressed in clean full uniform, including nametags * Ensures that all staff tardiness and absences are reported to management * Ensures customers are greeted promptly and served by knowledgeable, well-trained associates * Demonstrates effective management of customer queuing * Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes * Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor * Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping) * Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink Required Qualifications: * Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors * One or more years working as a supervisor in a retail setting * Experience working in a retail setting * Provides supervision and support to store staff * Works with on-site sales representatives * Approachable and interactive leadership qualities * Ability to work in a fast-paced environment * Good time-management skills and multi-tasking abilities * Good problem-solving skills * High School Diploma or equivalent Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. Please enable JavaScript Screen readers cannot read the following searchable map. Follow this link to reach our Job Search page to search for available jobs in a more accessible format.
$19.8 hourly 60d+ ago
shift supervisor - Store# 48171, Mack & Radnor
Starbucks 4.5
Shift Leader Job In Detroit, MI
**Join us and inspire with every cup!** At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks **shift supervisor** , you'll be a role model of the store operations standards that define our _Starbucks Experience._ You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. **You'd make a great shift supervisor if you:** + Take initiative and act as a role model to others. + Enjoy working as a team and motivating others. + Understand how to create a great customer service experience. + Have a focus on quality and take pride in your work. + Are confident in leading, deploying, and guiding others. + Are open to learning new things (especially the latest beverage recipe!) + Are experienced with responsibilities like cash-handling and store safety. + Can keep cool and calm in a fast-paced, energetic work environment. + Have excellent communications skills. From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details. Benefit Information (********************************** **Summary of Experience** + Customer service experience in a retail or restaurant environment - 1 year **Basic Qualifications** + Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation + Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays + Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations + Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers + Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients + At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees **Knowledge, Skills and Abilities** + Ability to direct the work of others + Ability to learn quickly + Effective oral communication skills + Knowledge of the retail environment + Strong interpersonal skills + Ability to work as part of a team + Ability to build relationships _As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona_ _State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._ _For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._ _At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._ _Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._ _We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _._
$30k-36k yearly est. 49d ago
Shift Lead, Licensed Cosmetologist
Madison Reed 4.0
Shift Leader Job 22 miles from Detroit
Shift Lead, Licensed Cosmetologist - $1,500 sign on bonus included*! Sign on bonus is for newly hired Rochester Hills HCB employees only. Sign on bonus will be split amongst multiple pay periods. Half of the sign on bonus will be paid out following 60 days of active employment and the second/final payment will payout after 120 days of active employment. Shift Leads at Madison Reed's Hair Color Bar are aspiring business leaders who ensure excellent guest experience from arrival to departure, working through the appointment schedule, communicating with the guests, and ensuring the quality of every service by the team.The Madison Reed Shift Lead follows the roadmap of success for their Hair Color Bar, supporting the Manager's initiatives within operational best practices and guidelines, working with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed. As a keyholder, Shift Leads are the manager-on-duty when the manager is out, and are developing their business acumen and team management skills to be the next Manager of a Hair Color Bar. #livelifecolorfully This role reports to the Manager, is full time and requires availability on weekends, holidays and other peak times based on business needs. Responsibilities: * Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility. * Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues. * Support all aspects of the business as needed, including but not limited to: front of house and back * of house operations, adhering to all company standard operating procedures, and assisting guests with retail orders. * Provide consultations & all services offered on the menu (including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services.) * Ability to step in as the manager-on-duty to foster a positive and collaborative approach, valuing team members ideas and insights through continuous coaching and feedback * Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships. * Ensure Hair Color Bar meets company standards as it relates to merchandising, inventory, company asset security. * Demonstrate mastery of all Madison Reed systems, policies, processes and procedures * Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities. * Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings. * Support recruiting, interviewing, onboarding, performance management, coaching, talent development and training of team members as needed by the Manager. Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations. Qualifications: * Active cosmetology license in the state in which you are applying. * 1+ year of experience as a colorist behind the chair within a salon environment. * 1+ year of leadership experience in a customer facing environment. * Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment. * Comfortable operating point of sale systems * Fluency in English Benefits: * Medical, Dental, Vision & FSA (FT Only) * Employee Assistance Program (FT and PT) * Pre-tax Commuter (Parking & Transit) Basic (FT Only *) * Life AD&D (FT Only) * Short & Long-term Disability (FT Only) * Accident Insurance (FT Only) * Critical Illness Hospital (FT Only) * Hospital Indemnity (FT Only) * Parental Leave* (FT Only - Dependent on Tenure and Position) * Team Member Discount: Working Advantage (FT & PT) * Pet Insurance (FT & PT) * One Medical Membership (FT & PT) * The College Tuition Benefit (FT & PT) * 401k Plans (FT & PT) * Paid Vacation Time (FT Only) * Paid Holidays (FT & PT) * Dependent on tenue & position Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations. Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia, homophobia or misogyny in any form in our workplace. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day. Where applicable we comply with the Fair Chance Ordinance, and we will consider employment for qualified applicants with arrest and conviction records. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the ordinance and state law. We value inclusion and access for all candidates, and we are pleased to provide reasonable accommodation as needed to complete the interview process. Please contact ************************ to make a reasonable accommodation request. Requests must be submitted prior to your scheduled interview ALERT: At Madison Reed, we take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver'slicense, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at ************************. We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of anyone requesting financial or personal information. By providing your telephone number, you agree to receive automated (SMS) text messages and pre-recorded voice messages at that number from Madison Reed regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by clicking the opt out option in your Paylocity profile. Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes. #INDEEDHP
$32k-37k yearly est. 27d ago
Dunkin Crew/Shift Leader- Shelby Twp
Pitstop 4.1
Shift Leader Job 24 miles from Detroit
We are hiring for: 50995 Vandyke ave, Shelby twp MI We are looking for energetic people to join our growing team! As a crew member you will be taking orders, handling transactions, making drinks & sandwiches, making sure food safety is at its best and be a leader in customer service. Grow in a growing network to become a shift leader, or even part of our management team! Previous customer service is preferred, but not required. We are a FUN, fast paced store looking to add to our growing team. We are a great company to work for with many opportunities. Must be good with people, be on time, have reliable transportation, be able to multi task, proactive, and a overall team player. We are looking for morning & afternoon shift! Full-time and part-time crew members. Starting pay is based on experience, plus tips, with regular pay increases. We offer flexible scheduling, and opportunities for advancement in our growing company. If you think you have what it takes to be a part of our team, we want to hear from you! Please send us your resume if this is you! \You are applying for work with a franchisee of Dunkin' Donuts not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.\ Requirements Experience is a plus Competitive wages $13-$14.00 (depending on experience) Company Information Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.
$13-14 hourly 60d+ ago
Shift Leader
Insomnia Cookies 4.1
Shift Leader Job In Detroit, MI
As a Shift Leader at our Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! SOME OUR SWEET SHIFT LEADER PERKS:• Flexible part-time work schedules• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)• Paid vacation and sick time off• Interactive training & mentorship• Pet insurance for your furry loved ones• Job stability with a rapidly growing and reputable company• Achievable growth/promotion opportunities• You get to work in a fun, exciting team environment• Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team• Support and work alongside the Cookie Crew• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices• Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:• At least 1 year of working experience in a customer service focused role• Point of Sales systems experience• Outstanding communication, time management, and people skills• Outgoing/friendly/patient• Detail focused and results-oriented• Ability to lead-by-example and motivate others• Ability to lift up to 40 lbs.• Legally eligible to work in the United States• Must be 18 years or older to be employed$16 - $16 an hour About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
$16-16 hourly 60d+ ago

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How much does a Shift Leader earn in Detroit, MI?

The average shift leader in Detroit, MI earns between $24,000 and $41,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average Shift Leader Salary In Detroit, MI

$32,000

$24,00010%

$32,000Median

$41,00090%

What are the biggest employers of Shift Leaders in Detroit, MI?

The biggest employers of Shift Leaders in Detroit, MI are:

Taco Bell
Hungry Howie's Pizza
Potbelly Sandwich Shop
Insomnia Cookies
Banfield Pet Hospital
Big Boy® Restaurants
Tropical Smoothie Cafe
Wayne RESA
Buffalo Wild Wings
Qdoba

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Shift Leader Detroit, MI Jobs

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Learn More About Shift Leader Jobs

How much does a Shift Leader earn in Detroit, MI?

What are the biggest employers of Shift Leaders in Detroit, MI?