Service Supervisor Jobs in Neptune, NJ

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  • Customer Service Manager

    Macy's 4.5company rating

    Service Supervisor Job 39 miles from Neptune

    Manager, Sales and Customer Service Bridgewater, NJ, United States Full time Schedule $58,850- $98,340 Annually* * based on job, location, and schedule Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences. Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency. Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results. Manage selling support, including the stockroom, signing, equipment, and merchandising. Support other operational areas such as OMNI, Style, and Asset Protection. Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover. Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues. Work a flexible retail schedule, including days, evenings, holidays, and weekends. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team. Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor. Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency. Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies. Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising. Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection. Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent. Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues. Communication Skills: Consistently clear and effective communicator, writer, and presenter. Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today!
    $58.9k-98.3k yearly 20d ago
  • Sr. Supervisor, Audit

    Santander Holdings USA Inc. Careers

    Service Supervisor Job 32 miles from Neptune

    Sr. Supervisor, AuditNew York, United States of America Serve as the third line of defense, providing the Board Audit & Board Risk Committees and senior management with independent assurance on the quality and effectiveness of internal controls, risk management (current or emerging), governance processes and systems, and lending units (overall asset quality, risk and compliance processes, underwriting policies, procedures, limits, concentrations), thereby helping to protect the company's value, solvency and reputation. To such ends, Internal Audit evaluates: the effectiveness and efficiency of these processes and systems; compliance with applicable laws and regulations, and with the requirements from supervisors; the reliability and integrity of financial and operational information; and, asset integrity. Credit Risk Review assesses the quality, quantity, direction and overall credit risk in the organization. Provide assurance on the quality and effectiveness of internal control, risk management (current or emerging) and governance processes and systems in the Other (non-IT) Risks space. Essential Functions/Responsibilities: Develops a solid understanding of the business. Examines business records and collects information, exercises independent judgment in identifying issues and assessing risk as well as formulates findings and presents the results to the Audit Manager. Executes control design and operating effectiveness testing over areas that require a deeper understanding of the business or function under review as part of internal audit reviews and activities. Conducts post-audit follow-up to appraise adequacy of corrective action taken to address audit recommendations. Documents audit testing and follow-up tasks in accordance to relevant audit standards. Demonstrates proactivity in professional development activities. Attends professional training actions provided by the company. Provides consistent quality service to both internal and external stakeholders that meets the company's standards. Participates with the Audit Manager in the planning of audit reviews and activities and designs test steps and audit procedures as part of internal audit reviews and activities. Supervises and coaches audit staff as part of internal audit reviews and activities. As such, oversees field work and reviews and challenges the testing and work papers prepared by audit staff as part of internal audit reviews and activities, including post-audit follow-up. Prepares a draft of the recommendations to be presented to the Audit Manager. Assists the Audit Manager in assigning staff to complete specific audit tests and procedures. Ensures fieldwork is completed within the budgeted timeframe. Communicates findings to business management and assists the Audit Manager in discussing the draft of recommendations with business management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in Accounting, Finance, Business or equivalent field. Work Experience: 5+ Years of hands-on I-Banking Capital Markets audit experience - mandatory. Skills and Abilities: Analytical and problem solving skills as well as the ability to work independently. Ability to work independently with limited supervision. Detail oriented with organizational skills. Verbal and written communication skills. Time management skills and the ability to complete multiple projects simultaneously and in a timely manner. Solid diplomatic skills with the ability to resolve conflict in a civil manner. Great leadership skills, teamwork skills, as well as the ability to work independently. EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Banco Santander S.A. Salary: $97,500 - $170,000/year
    $97.5k-170k yearly 6d ago
  • Assistant Customer Service Manager

    Perma Pure LLC

    Service Supervisor Job 12 miles from Neptune

    We are seeking a highly motivated Customer Service Assistant Manager to lead and support the Perma Pure Group's portfolio of medical device products in our Lakewood, NJ manufacturing facility. The ideal candidate will be responsible for ensuring accurate order entry, excellent customer communication and satisfaction, developing service policies, training staff, and resolving customer issues efficiently. This role requires strong leadership, problem-solving skills, cross functional collaboration, and a passion for delivering exceptional customer experiences. Key Responsibilities: Team Leadership & Management: Supervise, train, and mentor customer service representatives. Set performance goals and conduct regular team evaluations. Foster a positive and productive work environment. Customer Support & Issue Resolution: Handle complex customer complaints and escalate issues when necessary. Ensure customer inquiries are addressed promptly and professionally. Develop and implement strategies to improve customer satisfaction. Process Improvement & Performance Monitoring: Analyze customer service metrics (e.g., response time, customer satisfaction). Identify areas for improvement and implement best practices. Optimize workflows to enhance efficiency and service quality. Policy Development & Compliance: Create and update customer service policies and procedures. Ensure compliance with company policies and industry standards. Train employees on policies and customer service techniques. Collaboration & Communication: Work closely with other departments (e.g., Sales, Marketing, Product Development) to align customer service with business goals. Provide reports and insights to senior management on customer service performance. Gather and analyze customer feedback to drive improvements. Qualifications & Skills: Bachelor's degree in business administration, communications, or a related field (preferred). Proven experience in customer service management or supervisory role. Strong leadership and team management abilities. Excellent problem-solving and decision-making skills. Exceptional communication and interpersonal skills. Proficiency in customer service software. Ability to handle high-pressure situations with professionalism. Preferred Qualifications: Experience in fast-paced customer service in a manufacturing environment desired. Knowledge of Sage, Expandable, Q-Pulse, Master Control, Merchant Solutions, CRM systems and data analysis tools. Strong conflict resolution and negotiation skills. Work Environment & Schedule: Full-time position 4 days on site required Hours: 8:30am - 5:00pm
    $35k-43k yearly est. 7d ago
  • Digital Account Supervisor, PR Health

    WPP 4.4company rating

    Service Supervisor Job 32 miles from Neptune

    WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organizations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards. Why we're hiring: We are looking for an Account Supervisor, Digital, to join our best-in-class Healthcare team in NYC.This Account Supervisor will take on mid-level responsibilities and help to establish the strategic vision for a number of client initiatives. This position will be leading digital activities for some of our largest accounts in the Health & Wellness team, as well as spend dedicated time across the practice. The clients are progressive and always looking to explore the newest digital strategies, technologies and learn about trends in the space and will look to you for advice, ideas and expertise. Who we are looking for: You will be a part of a dynamic and growing digital team looking to challenge the boundaries of traditional communications. You will be a leader in our business with an expectation to manage client communication, key internal stakeholders and a junior team of high performers. This is an opportunity for someone looking to take on a true leadership role and help to evolve the current digital landscape within the healthcare space. You are a passionate individual who loves social media and eager to join a community of forward-thinking experts trying to change the way medicine interacts in a digital world. What you'll be doing: Guide day-to-day development of projects within approved plans. Work directly with internal leadership, clients, and team to develop inspirational digital and social media strategies to help elevate our clients' brands from the ground floor Provide day-to-day counsel to clients and advise on digital/social campaigns and tactics across the practice Foster a network of digital media contacts, platform leads, influencers, etc. Own the planning process; see the need, lead brainstorms, and translate ideas into actionable digital strategies for clients Develop ideas as they relate to client objectives and integrate cross-functional teams, including paid media, analytics and creative Lead and mentor junior team members to build a culture of high performance What you'll need: 4+ years of digital and social media experience ideally in an agency setting, with a focus on digital and social in the healthcare space Product branded and unbranded pharmaceutical experience strong preferred Impeccable client relationship skills and experience working with high-touch client Skill managing large programs from start to finish Experience working with vendors and managing out of pocket budgets Experience setting digital and social strategy for clients Community management and content creation experience; paid experience preferred Experience with all aspects social and how it works within integrated communication Flexibility and someone who thrives in a fast-paced and ever-changing environment You are imaginative and inventive and will help us to reach new heights Proficiency with Microsoft Word, PowerPoint and Excel as well as social media platforms (Facebook, X, Pinterest, Instagram, LinkedIn) Excellent written and verbal communication skills along with strong attention to detail You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected. You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day. What we'll give you: Passionate, driven people - We champion a culture of people that do extraordinary work. Scale and opportunity - We offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. Please read our Privacy Notice (************************************************************** for more information on how we process the information you provide.
    $99k-123k yearly est. 22d ago
  • Operations Supervisor

    Central Transport 4.7company rating

    Service Supervisor Job 32 miles from Neptune

    Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Salary ranges from: $60,000 - $75,000 + up to 10% in bonuses Shift time: M-F 10:00am-8:00pm Operations Supervisor Ideal Candidate Requirements: Experience in managing a team, preferably in transportation operations A thorough understanding of the LTL trucking industry Prior management, dispatch and dock experience required, preferably in LTL trucking industry Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written, listening and verbal communication skills Must be willing to work 50 hours/week average Must be able to work any shift including nights and/or weekends and in any weather condition Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities An associate or bachelor's degree, preferred but not required Duties include, but are not limited to: Oversee outbound operations for your designated section of the terminal dock This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule. Utilizing your independent judgement to build loads based on available labor and freight levels. Ensure proper load of carriers by monitoring the cube and weight of trailers Provide leadership and accountability to a team of drivers, dock workers and dock hand. Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded. Monitor hours and overtime. Maintain a safe work environment compliant with state and federal DOT/OSHA standards. Ensure company operational model compliance. Support a culture of excellence in quality of product to internal and external customers
    $60k-75k yearly 31d ago
  • Director - Surgical Services F/T Day

    Hackensack Meridian Health 4.5company rating

    Service Supervisor Job 9 miles from Neptune

    Are you a visionary leader with a passion for surgical excellence? Do you thrive in a collaborative environment where you can make a tangible difference in patient lives? Hackensack Meridian Health is seeking a dynamic and experienced Director of Perioperative Services to lead our dedicated team. Transforming Healthcare, Together. At Hackensack Meridian Health, we're more than a team; we're a family. Our culture is built on connection, collaboration, and a shared commitment to providing exceptional patient care. Responsibilties: As a Director of Perioperative Services, you'll play a pivotal role in shaping the future of surgical care, leading a team of skilled professionals across OR, SDS, PACU, Endoscopy, PAT, and Sterile Processing. What You'll Do: Strategic Visionary: Develop and implement a strategic plan for Perioperative Services, driving growth, innovation, and continuous improvement. Analyze data, leverage technology, and collaborate with physicians and staff to optimize processes and enhance patient outcomes. Operational Excellence: Oversee the daily operations of Surgical Services, ensuring efficient resource allocation, budgetary compliance, and adherence to regulatory standards (DOH, JCAHO, AORN, APSAN). Collaborative Leader: Foster a positive and supportive work environment, empowering your team to achieve their full potential. Build strong relationships with surgeons, physicians, and administrative staff to promote interdisciplinary collaboration and shared decision-making. Quality Champion: Drive a culture of safety and quality, implementing initiatives to enhance patient satisfaction and achieve optimal clinical outcomes. Participate in shared governance and patient safety initiatives. Change Agent: Lead and inspire your team through periods of change, effectively communicating organizational objectives and fostering a culture of adaptability and innovation. Why Hackensack Meridian Health? Competitive Compensation and Benefits: We offer a comprehensive benefits package designed to support your well-being, including health insurance, retirement plans, and generous paid time off. Growth and Development Opportunities: Invest in your professional growth with access to continuing education, leadership training, and mentorship programs. Mission-Driven Culture: Join a team that is passionate about making a difference in the lives of our patients and our community. Ready to make an impact? Qualifications: Graduate of an accredited school of nursing. Masters degree in nursing or in health care administration, business or other related field required Bachelor's degree in Nursing required May require CNOR or within 6 months Minimum of 2 years of progressive experience in healthcare administration with increasing level of administrative responsibility. Minimum of 5 years of varied and progressive management & perioperative services experience Experience in staffing, budget, and finance Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
    $98k-171k yearly est. 60d+ ago
  • Operations Specialist (Level III)

    Dexian

    Service Supervisor Job 40 miles from Neptune

    Job Description:- Administrative Associate Required Skills Top 3 Skills: 1. Administrative Services Documentation Prepares meeting minutes and related meeting documents Characteristics of a top performer: Must be able to work as a team and independently. Required Education: Preferred Skills: 1. Calendar management Note: Please share your updated resume if you like to submit your profile. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $66k-129k yearly est. 7d ago
  • Account Supervisor

    80Twenty

    Service Supervisor Job 32 miles from Neptune

    Our client, a fast growing multicultural advertising agency based in Los Angeles, is seeking a dynamic and results-driven Account Supervisor to join their talented team. This role will across 360, integrated marketing campaigns for a key agency client within the hospitality industry. The ideal candidate is passionate about multicultural marketing, thrives in a fast-paced environment, and excels at building and maintaining strong client relationships. This will be based in New York, NY. Responsibilities: Serve as the primary point of contact for clients, fostering trust and collaboration while ensuring their strategic goals are met. Develop and implement innovative 360 integrated campaigns tailored to multicultural audiences, ensuring alignment with clients' branding and communication objectives. Lead and mentor junior team members, encouraging a collaborative environment to deliver high-quality results. Drive branding initiatives, including positioning, messaging, and creative storytelling, to enhance clients' visibility and resonance within multicultural markets. Work closely with cross-functional teams (creative, digital, and media) to execute cohesive, multi-channel campaigns. Analyze campaign performance data to provide actionable insights and create comprehensive client reports. Manage account budgets, ensuring resources are allocated effectively and deliverables are on track. Requirements: Bachelor's degree in Communications, Marketing, Public Relations, or a related field. 3+ years of experience working on integrated marketing campaigns, preferably within an agency setting. Proven track record of working with multicultural or diverse audiences. Exceptional communication, presentation, and organizational skills. Strong leadership abilities with experience managing teams and fostering talent. A proactive and solution-oriented mindset, with the ability to manage multiple projects simultaneously.
    $85k-117k yearly est. 19d ago
  • Account Supervisor

    Barbarian 4.3company rating

    Service Supervisor Job 32 miles from Neptune

    Barbarian is seeking a fearlessly eager Account Supervisor. The Account Supervisor will be responsible for building and maintaining strong client relationships while flawlessly executing agency deliverables. They must be well-versed in digital advertising and be able to lead teams across Strategy, Analytics, Creative, Tech, and Project Management. The Account Supervisor must be able to foster strong relationships with both internal teams and agency partners, given the integrated nature of the business. They will be responsible for wearing the execution “hat” while supporting the strategy and growth of the business. What you do: Manage key lines of business, consisting of project work spanning from website/experience development to digital/social strategy and fully integrated campaigns. Client Management Oversee day-to-day client relationships and be available to step in for senior-level decision making Be a strategic advisor by understanding your clients' wants vs. needs and offer solutions that help their business succeed Clearly communicate with your client and ensure always-on alignment throughout a project Build a relationship with your client based upon trust and respect - be able to push back when necessary and negotiate accordingly Be able to speak to the process, status, and historical account background on your clients' business Demonstrate strong presentation skills that encourage participation and effect desired outcomes for meetings Anticipate your client's needs/reactions and act accordingly Agency Management Inspire, mentor, and manage the career growth of a team of Account Executives Be a counterpart to team leads across Strategy, Analytics, Creative, Tech, and Project Management Keep your team focused on the most important elements of a project that will push it forward Manage the development, execution, and maintenance (as needed) of deliverables within the account. Provide client guidance, direction, and expectations to internal teams Evaluate all work through a strategic lens of whether it is on the brief, overall feasibility of it, and budget limitations Remain responsible for overall quality of delivered work Ensure all work is client-ready by paying close attention to detail Confidently support your team to deliver creative and innovative ideas that meet client objectives Remove barriers for your team and pitch in when possible In partnership with Project Management, coordinate the development of projects and ensure they are meeting deadlines Account Lead Partnership Collaborate with your Account Lead to negotiate proposals and budgets with your client, making necessary modifications and arranging contract signing (including the writing of scopes of work) Support your Account Lead on tactical initiatives for the client business; maintain focus on short-term deliverables while understanding the client's long-term goals. Provide key status updates to your Account Lead and prioritize items that require higher-level management or attention Build trust and a close relationship with your Account Lead by consistently delivering great work, demonstrating your mastery of the account, and keeping your clients pleased with Barbarian New Business & Agency Growth Identify areas of opportunity & organic growth and develop strong proposals that communicate Barbarian's POV/recommendation Proactively pursue opportunities (outside of organic growth on managed accounts) that may result in new workstreams Partner with Creative, Strategy, and Tech leads to provide client recommendations for new innovative tools, vendors, and technologies. Be an active scholar of the Internet. Read the trades, the blogs, etc. What you need: 3+ years of account management experience in digital advertising & passionate about your career Ability to add structure and process when the project plan is unclear/undefined A calm and cool demeanor A confident communicator Project management-esque ability to effectively manage and delegate Ability to multitask several different projects at once Resourcefulness and flexibility Positive outlook and good interpersonal skills Thoughtful, ambitious, humble, and business-minded Interested in being a part of best-in-class creative work, and understand the value of it in a world saturated with bad advertising Always asking questions, always pushing to do better, and never afraid to admit what you don't know Ability to prioritize what needs to be done based upon a variety of internal and external variables Benefits of Working at Barbarian: At Barbarian, we consider our people to be our greatest asset. We have benefits and policies in place to create an inclusive and inspiring environment. Comprehensive medical benefits, including health & wellness support Competitive Parental Leave that gives you time to bond with your family. 401k matching, 50% up to the first 5% $5,000 employee referral bonus Financial incentive for new business introductions Flexible PTO Location: NYC, hybrid Salary range: $90K-$100K The starting salary will match the skills and experience in the role assessed during the interview process. Barbarian is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
    $90k-100k yearly 7d ago
  • Operations Supervisor I

    CEVA Logistics 4.4company rating

    Service Supervisor Job 37 miles from Neptune

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $58k-80k yearly est. 28d ago
  • Security operations supervisor

    Jc Protection, LLC-Security Guard Company

    Service Supervisor Job 32 miles from Neptune

    JC Protection, LLC is a rapidly growing Security Guard company that is constantly hiring new guards to meet our client's needs. We are looking for an experienced Security Operations Manage who can effectively manage employee scheduling, and payroll. Takes prompt action to when incidents are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions with Human resources. Additional responsibilities may include, but are not limited to the following: Operations Specialist Responsibilities: * Manage day-to-day security officer schedules, call-outs and no-shows, and coordinate future scheduling planning for our book of business supporting a 24/7, 365 days a year operation. * Respond promptly when incidents are received regarding employee performance or conduct and administer disciplinary and coaching actions in coordination with routine company policies and protocols. * Interview security officers * Conduct disciplinary and counseling sessions with security officers. * Initiate termination procedures as needed for voluntary and involuntary separations. * Proof payroll summaries prior to submissions for accurate payroll processing. * Submit timely corrections, where necessary. * Accurately communicate schedule status and highlight key deficiencies to management staff. * Perform day-to-day operations task necessary to efficiently provide security services. Qualifications and Attributes: * College degree or equivalent required. * Minimum 2-3 years of experience required as an operations supervisor in the security guard industry * Extensive experience with Tracktik and Paycor software * Ability to write and communicate effectively. * Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as terminations in a professional manner in accordance with company standards. * Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. * Must demonstrate a high level of integrity, and apply rules, policies and employment actions in a consistent, fair and equitable manner to all situations. * Professional, articulate and able to use good independent judgment and discretion. * Make quick and accurate decisions in a fast-paced environment. JC Protection, LLC. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $49k-84k yearly est. 3d ago
  • Account Supervisor - Healthcare Team

    DKC 4.3company rating

    Service Supervisor Job 32 miles from Neptune

    LOOKING FOR SOMETHING NEW? For more than two decades, DKC has been at the forefront of communications agencies, attracting the best and the brightest talent from around the country. Currently, we are searching for a trailblazing Account Supervisor who is ready to take their career to the next level. We're looking for a creative thinker and business strategist who has the media connections to move mountains; curiosity to work in exciting sectors and the right amount of energy and enthusiasm to help world-class teams take brands to new heights. The nature of the work provides a dynamic environment where members of the team are asked to adapt quickly to a changing media landscape while working with reporters on a number of beats. No two days are the same, and we like it that way. The team is energetic, hardworking, and collaborative. We work closely with DKC's other groups, including Sports, Public Affairs, Media Tech, Entertainment, Hospitality, Data/Analytics, and our creative shop, Hangar4. We value self-starters with a curious mind and a good sense of humor, who hold client service in the highest regard. Allow us to introduce ourselves: · DKC is one of the country's most innovative independent communications agencies · We strongly believe in the mantra, work hard, play harder, WIN TOGETHER! With a vibrant and fast-paced atmosphere, DKC prides itself on offering a culture of fun, inclusivity, and growth. From our national committees focused on health & wellness, diversity, and fun, to a hands-on-approach to training and career growth, DKC offers a wide range of options for career minded staff. Plus, we offer 401K, a generous vacation and sick day policy, the latest technology for all digital natives and a welcoming environment that is all about perfecting the craft of communications. Now, a little about you: · Smart, energetic, savvy account leader with sophisticated media relations expertise, creative thinking and digital chops looking to join our rapidly expanding team. · 5 -7 years' experience in public relations and integrated communications in relevant sectors, including Healthcare, Health & Wellness, Pharma, Non-Profit and Business. · Proven success in developing and executing strategic communications programs with media relations at the core. · Deep relationships with reporters/editors at national and local outlets. · Understands and can study data and translate that data into insights that can help set the stage for communications programming · Comfortable working in a fast-paced environment and can roll with the punches (not literally! However, we do have a wellness club if you're into that) · Has the motivation and attitude to mentor junior staff · Able to foster new and significant media and industry relationships, while maintaining relationships with key media · Excellent writing skills · Relentless attention to detail and proven ability to manage multiple priorities simultaneously, bringing a sense of urgency to the task at hand · Commitment to delivering outstanding client service, providing both strategic counsel and hands-on results · Ability to think both analytically and creatively · Entrepreneurial spirit and desire to be a part of team The salary range for this role is commensurate with experience: $70k - $100k. At DKC, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and value diversity at our agency. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
    $70k-100k yearly 31d ago
  • Chemical Laboratory Team Leader

    Monroe and Associates 4.6company rating

    Service Supervisor Job 32 miles from Neptune

    We are seeking an experienced and highly skilled Chemical Laboratory Leader to oversee our laboratory operations. The ideal candidate will have a strong background in elemental analysis, laboratory supervision, and compliance with industry quality standards such as ASTM, NADCAP, and AS9100. This role requires both leadership and hands-on technical expertise to ensure accurate testing, compliance with regulatory standards, and continuous improvement in laboratory processes. RELOCATION ASSISTANCE. Key Responsibilities Supervise and Lead Laboratory Technicians: Oversee day-to-day activities, provide training, and ensure adherence to laboratory protocols. Perform Elemental Analysis: Conduct and oversee chemical and elemental testing using advanced analytical techniques (XRF, OES, etc). Ensure Compliance with Quality Standards: Maintain laboratory operations in alignment with ASTM, NADCAP, AS9100, and other relevant industry standards. Quality Control & Assurance: Develop, implement, and enforce quality control procedures to ensure accurate and repeatable results. Process Improvement: Identify opportunities to improve laboratory efficiency, accuracy, and safety. Documentation & Reporting: Maintain precise records of laboratory analyses, equipment calibration, and test results. Equipment Maintenance & Calibration: Ensure proper maintenance and calibration of analytical instruments. Regulatory Compliance: Stay up to date with industry regulations and implement necessary changes in laboratory practices. Collaboration & Communication: Work closely with other departments, including engineering, quality assurance, and production teams, to support company objectives. Qualifications & Requirements Education: Minimum of an Associate's degree. BS in Chemistry or Material Science a plus Experience: Minimum of 5-7 years of laboratory experience, with at least 3 years in a supervisory role. Technical Expertise: Hands-on experience with elemental analysis techniques (XRF, OES, etc.). Industry Knowledge: Familiarity with aerospace, automotive, or manufacturing industries is a plus. Quality Standards Experience: Strong understanding of ASTM, NADCAP, AS9100, and Other quality control systems include: Leadership Skills: Proven ability to lead and develop laboratory personnel. Problem-Solving: Proficient in troubleshooting analytical equipment and testing processes. Attention to Detail: Excellent analytical and organizational skills.
    $77k-130k yearly est. 18d ago
  • Account Supervisor

    Starfish 3.9company rating

    Service Supervisor Job 32 miles from Neptune

    STARFISH IS GROWING! We are looking for a strategically oriented Account Supervisor with a minimum of five [5] years of experience developing brands, creative briefs, and creative/strategic recommendations across various marketing scenarios. Traditional client management experience is expected and essential, but an emphasis will be placed on strategy and project management experience. This role requires business acumen, strategic thinking, creativity, and a critical eye through which to evaluate client needs and goals. Your work involves direct interaction with clients, creative staff, and external partners and vendors. Current clients span B2B, B2C, and non-profit segments with scope that varies from ground-up brand positioning to global marketing campaigns to new product launches and everything in between. This is a unique opportunity to take on more responsibility and grow professionally. ROLE Reporting directly to the CEO and Managing Director, the Account Supervisor will run multiple accounts, and drive client-led engagements in strategy, creative, or tactical development. This role will have one or two direct reports and will be responsible for all day-to-day activities for the account. Additionally, this individual may support Starfish-specific initiatives including new business, outbound communications (e.g. newsletters, events) and strategic output (e.g. website, white papers, blog, social media). ABOUT STARFISH Our Beliefs Starfish is a boutique NYC independent full-service branding and creative communications agency that pioneered the discipline of Brand Experience. Our philosophy yields original perspectives that guide everything we do, including: The Brand Experience is the Brand - the aggregate sum of a brand's touchpoints in product/service, culture, operations, and marketing are what make up the Brand Experience. And we focus on delivering brands through the lens of the Brand Experience. This enables us to reimagine and develop brands with smarter strategic foundation and more creative, multi-channel activation. How We Work We're a bit different than other agencies - in a meaningful way… Our account people run accounts, manage clients, develop strategy, facilitate projects, and provide creative direction. It's a lot of responsibility, but we believe that a structure with one manager overseeing all aspects of our work is more efficient, and yields better, smarter work from understanding the clients' business, to brand strategy, creative development, sell through, and implementation. RESPONSIBILITIES Brand strategy - development of foundational brand strategy. If you've had some experience with brand strategy and are intellectually curious, analytical, and a good writer, then you have the potential to be a great brand strategist at Starfish Client management - build relationship with key clients (often c-suite) and successfully drive agreed SOW while looking for opportunities to grow/extend the engagement. Project management - for multiple accounts including but not limited to creative briefs, timeline management/facilitation, strategy development, creative development, production logistics, strategy input, secondary research, and client status meetings, and budget management. Management - oversight and development of AAE and/or AE. REQUIRED SKILLS/ATTRIBUTES Intellectually curious - relentlessly inquisitive and thoughtfully uncovering insights High-energy, proactive, and resourceful - intent and fortitude to find solutions Entrepreneurial spirit - confidence to work in a team, and also independently Ability to think critically - e.g. review input, synthesize, and draw conclusions and recommendations Manage marketing campaigns - from creation, to optimization, to development, activation, and measurement Effectively manage project timelines - to deliver on time, and on budget Develop brand strategy elements - e.g. value proposition, positioning, vision, mission, purpose Digital marketing experience - website, social, email, etc. Articulate writer - clear and expressive in all forms of writing including day-to-day communications, strategy, and creative Strong communicator - speaking, in writing, and can present well and command attention in a room Detail oriented - never losing sight on the smaller things that matter Geography - current in office requirement three days (T, W, Th) QUALIFICATIONS Undergraduate degree Minimum of 5 years' experience at a marketing agency - preference for experience at a smaller agency in a branding/strategy role Has led or were directly responsible for a brand/product strategy assignment Has direct client management responsibility and experience Has direct project management responsibility and experience High proficiency in Google Suite (Docs, Sheets, Slides), Microsoft Suite (Word, PowerPoint, Excel)
    $57k-71k yearly est. 11d ago
  • Field Inventory Supervisor

    Terumo Medical Corporation 4.8company rating

    Service Supervisor Job 30 miles from Neptune

    The Supervisor Field Inventory will lead the day-to-day activities of the Field Inventory team and will be responsible for working with and supporting the sales team(s) for Terumo Interventional systems and Terumo Aortic. Monitors daily workflow and ensures effective utilization of assets and compliance with terms of agreements, policies and procedures. This individual identifies system and workflow improvements to enhance the team's efficiency and implements solutions accordingly. Job Details: Supervise assigned Field Inventory team associates in all applicable tasks; prioritize work, adjust resources and priorities to ensure adherence to departmental requirements and service levels, and resolve issues and remove barriers that may impede execution. Monitor and support Field Inventory associates by hosting recurring one-on-one meetings and facilitate development towards associated performance and development goals. Assist the Field Inventory Manager in talent selection, department onboarding, cross-training and continuous process improvements for the Field Inventory Team. Lead in implementing process improvements in inventory management to determine the root cause for efficient resolution. Consolidate data from various sources and systems to generate various reports (e.g., weekly, month end, ad hoc, and administration). Manage and develop relevant inventory performance metrics and measure and prepare detailed month-end reports for management. Collaborate with Field Management Team to drive compliance with consignment and field inventory policies. Conduct periodic audits internal audits of processed team audits to ensure compliance with TMC Field Inventory Policy. Collaborate with Field Sales, Quality, Finance, and Legal colleagues to investigate and reconcile variances, with responsibility for documenting results and recommending corrective actions. Lead assigned evaluation of relevant internal processes, procedures and systems, for recommendation and implementation of improvements. Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo's policy on Interactions with Healthcare Professionals. Perform other job-related duties as assigned. Position Requirements: Knowledge, Skills and Abilities (KSAs) Previous exposure to and an understanding of the supply chain and logistics environment. Ability to quickly learn Terumo's products, procedures and systems. Strong interpersonal skills and ability to communicate effectively, both orally and in writing. Proven record of excellent integration, implementation, and supervisory skills with demonstrated ability to facilitate change. Ability to manage multiple priorities and deadlines while working in a fast paced, deadline driven environment. Interest in, and enthusiasm for automation of solutions and its potential for improving departmental and inter-departmental efficiency. Strong computer skills including Microsoft Office, (Excel and Word) and ability to run recurring and adhoc reports through an ERP system. Ability to handle confidential information. Detail orientated. Ability to synthesize various independently generated data points into cohesive reports. Excellent analytical, organizational, and critical thinking skills. Background Experiences Bachelor's degree in Supply Chain, Business Administration, Accounting or Finance and a minimum of 7 years of related experience; experience in inventory management, inventory control or supply chain functions or an equivalent combination and work experience A minimum of 2 years demonstrated ability managing and leading teams, mentoring new hires and spearheading projects. Must have strong analytical experience with inventory management preferably in the medical device or pharmaceuticals industry. Experience with multiple field-based inventory channels (long- and short-term consignment, loaners, representative based also known as “trunk stock”) and associated processes in the medical device or pharmaceutical space is required. Experience with SAP is preferred
    $43k-54k yearly est. 31d ago
  • 3D Architectural Visualization - Team Lead

    Red Leaf Ny 4.6company rating

    Service Supervisor Job 32 miles from Neptune

    🚨 We're Hiring: Team Leader - 3D Architectural Visualization 🚨 💼 Type: Full-Time Are you a senior 3D visualization artist seeking your next career challenge? This is a rare opportunity to step into a leadership role at an industry-leading visualization studio in New York City. We are looking for an exceptional designer with unparalleled talent, a visionary mindset, and an entrepreneurial spirit to join and lead our dynamic team. This role is ideal for someone with a background in architecture or design, a strong portfolio highlighting 3D expertise, and a passion for pushing the boundaries of architectural visualization. No lone wolves! Collaboration is key - we are seeking a team player ready to elevate creative standards, build scalable tools, and co-create our transition to real-time visualization excellence. WHY JOIN US At Red Leaf NY, we partner with the world's leading real estate developers to create visualizations that inspire, captivate, and elevate. Our work has graced major stages, setting the bar for quality and innovation in the industry. We are also at the forefront of new technologies like real-time visualization and AI, delivering unmatched value to our clients through platforms like Visual Twin. If you are excited about pushing creative boundaries and making an impact, this is your chance to lead a dynamic, ambitious team in the heart of New York City. THE ROLE: WHAT YOU WILL DO As a Team Leader, you will oversee projects from inception to delivery, driving both creative direction and process innovation. Success in this role requires a blend of artistic vision, technical expertise, and leadership. Expect a dynamic workflow, with an even split of production, art direction, and project management. Your key responsibilities: Art and Production Leadership Plan and produce world-class stills and animated CGI visualizations for large-scale real estate developments. Set and achieve the highest standards in photorealism, storytelling, and design quality. Provide rapid, visually stunning design solutions for landscapes, public realms, and interiors. Project Ownership Lead visualization projects from kick-off to final delivery, ensuring exceptional client satisfaction. Nurture strong client relationships, including real estate developers and architects, by delivering outstanding results and expert communication. Translate complex architectural concepts from drawing sets into visually compelling designs. Studio Innovation Manage and optimize workflows, leveraging internal and external resources. Co-lead the transition to a real-time visualization pipeline in Unreal Engine. Elevate the studio's overall creative output and operational efficiency. WHAT WE ARE LOOKING FOR ✔ Experience Bachelor's degree in Architecture, Interior Architecture, or a relevant design field. 4+ years' experience in a professional visualization studio or an architecture firm in the capacity of 3D visualization specialist. Proven ability to deliver outstanding and complex CGI visualizations and animations. ✔ Technical Expertise: Core Software Competency: 3ds Max, V-Ray/Corona, experience with Unreal/TwinMotion. Key Additional Relevant Software: Unreal Engine, Rhino, Revit, SketchUp, Blender, Photoshop, Premiere, InDesign, and other Adobe Suite tools. ✔ Mindset: Strong leadership and communication skills, with the ability to foster collaboration and mentor team members. Excitement for a fast-paced environment with growth opportunities. Availability for a full-time, in-person role at our Midtown Manhattan office. WHAT IS IN IT FOR YOU ✨ The opportunity to step into a leadership role and shape the future of architectural visualization. ✨ Work with a talented, innovative team at a studio poised for growth. ✨ Be at the forefront of emerging technologies like real-time visualization. ✨ A dynamic, supportive environment where your ideas and expertise will make an impact. HOW TO APPLY Ready to join us? Please submit the following materials to ******************: The Subject Line: “3D Architectural Visualization Team Lead Application” Resume Portfolio: Highlight CGI visualizations, interactive work, photography, animation, film, and other relevant media. We prefer quality over quantity. We look forward to reviewing your application. At this time, we can only accept applicants with pre-authorized or existing legal status to work in the United States. NO RECRUITERS PLEASE.
    $36k-44k yearly est. 30d ago
  • Field Supervisor, In-Home Services

    AHRC 3.9company rating

    Service Supervisor Job 32 miles from Neptune

    AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neurodiverse to lead full and equitable lives. Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism. The annual salary for the Field Supervisor, In-Home Services position is between $45-$50k plus a very generous benefits package including: FULL MEDICAL PAID BY EMPLOYER, dental, and vision plan; generous paid time off, 403B, tuition reimbursement and other benefits. ESSENTIAL RESPONSIBILITIES •Oversee Community Habilitation, In-home Respite, Bridges to Health and Traumatic Brain Injury services for assigned caseload of 50 - 60 individuals. Assess needs of individuals referred for services and development, implementation, monitoring and reassessment of service plans, as appropriate and necessary. Maintain accurate program records and ensure timely submission of all required program documentation. Maintain communication with individuals' family members or advocates, as well as with Service Coordinators and administration regarding progress. Provide support and supervision to direct care staff assigned to caseload. •Conduct home visits in accordance to departmental policy, observing interactions between direct care staff and individuals receiving services to ensure plans are properly implemented. •Identify and address areas where staff development is needed and provide on-site coaching and training whenever needed. Communicate with Training Coordinator regarding staff training needs that cannot be addressed in home setting. Participate in employment process, orientation, training and performance evaluation of direct care staff. •Participate in weekly staff meetings and remain available for assignment to work on special departmental or programmatic projects as needed. Maintain professional and pleasant attitude toward people we support and their families, co-workers and other professional contacts. Conduct other responsibilities as assigned. QUALIFICATIONS •Bachelor's Degree and 2-3 years supervisory experience in home care field or 4-5 years of direct work experience plus 1-2 years supervisory responsibilities required. Strong computer and statistical reporting skills essential. Demonstrated ability to communicate effectively with broad range of stakeholders and in writing. Competency in working in fast paced and rapidly changing environment, with ability to make prudent and independent decisions as warranted and be accountable for ensuring high quality services to individuals supported. Willingness to travel to home sites required. Bilingual language skills a definite plus.
    $32k-40k yearly est. 60d+ ago
  • Customer Service Supervisor

    Dow Jones 4.0company rating

    Service Supervisor Job 34 miles from Neptune

    About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. You will be based in Princeton, New Jersey reporting to the Senior Manager, Global Insourced Customer Support. You Will: * Direct and monitor activities of assigned staff including goal-setting, performance management, coaching, training, and development plans to develop an effective team with a strong customer focus * Determine scheduling and staffing needs to maintain service level objectives * Conduct telephone and email monitoring for direct reports to provide feedback for development purposes and to ensure accurate and timely support * Share information with staff, review team progress, and establish relationships with other teams to improve the knowledge base, reduce time on escalated inquiries * Analyze customer service metrics to determine problem and opportunity areas while monitoring the team's performance against the goals * Ensure that escalations to various departments are seamless for our customers * Establish documentation, implement consistent processes, and train direct reports on all team-specific procedures * Identify opportunities for improvement with technology systems and procedures, and initiate appropriate action to implement process changes * Provide high-level support for all escalated customer contacts by addressing their issue or query and routing their call to the appropriate department * Ensure the team meets all necessary KPIs as assigned by the Customer Support Manager and Senior Leadership * Take on other tasks and projects to provide support and as assigned by the Customer Support Manager. * Generate ideas that streamline processes, reduce manual work, and quicken customer service operations to improve the customer experience * Conduct regular 1-1 meetings with direct reports to give coaching and feedback on performance through Q/A, live listening, and reporting metrics You Have: * At least 1+ years experience as a DJ Consumer agent or 2+ years of internal or external customer service experience in a high-volume call center environment with knowledge of ACDs, call tracking systems, and call monitoring * Leadership and team-building skills to motivate and inspire the team toward achievement of goals and service excellence * A positive outlook on change and a flexible approach to the work environment and structure * Excellent verbal and written communication skills * Experience handling and resolving escalated customer concerns * Ability to train/coach team members on new/existing Dow Jones products/services/job behaviors * Experience supporting applications in a web environment, corporate intranets, and integrated knowledge solutions Preferred Qualifications: * Experience with independent problem-solving and analytical skills with the ability to evaluate issues and conflicts and make timely decisions * The ability to multitask and demonstrate time management skills in a fast-paced environment and adjust priorities to meet daily and ongoing business needs * Ability to take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently * Ability to schedule work and implement work assignment adjustments to meet changing work priorities and ensure goal fulfillment * Proven track record of being open to feedback and opportunities for development and performance improvement * Intermediate to moderate level experience with using various technologies (iOS, Android, Windows, etc.) Desired Qualifications: * Ability to follow and accurately explain a large set of procedural guidelines to a very high accuracy level * Experience with sales/customer retention skills * Bachelor's degree, or equivalent work experience Our Benefits * Comprehensive Healthcare Plans * Paid Time Off * Retirement Plans * Comprehensive Medical, Dental and Vision Insurance Plans * Education Benefits * Paid Maternity and Paternity Leave * Family Care Benefits * Commuter Transit Program * Subscription Discounts * Employee Referral Program Learn more about all our US benefits #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role Pay Range: $65,000 - $80,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 45750
    $65k-80k yearly 4d ago
  • Field Service Supervisor - Sprinkler

    Tfp1 Inc. Dba Total Fire Protection Inc.

    Service Supervisor Job 32 miles from Neptune

    At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won't just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide. Our Company culture has been built on the foundation of our CORE VALUES that define “Who We Are” and we hold each other accountable to these CORE VALUES. Our Five-Alarm Growth represents our commitment to embracing change, evolutionary action, continuous learning, constant improvement and full engagement. We place the priorities of our Team First and our team members back it up through Do What You Say! execution. Total Fire Protection believes that Do the Right Thing! builds loyalty, trust and respect because We Care about our team members, our customers and our community. Every team member brings their own expertise to Total Fire Protection and is encouraged to make their voice heard. We offer a family-oriented culture of teamwork and encourage continuous learning, a diverse atmosphere, and opportunities for career advancement. Total Fire Protection is expanding rapidly, presenting an exciting and challenging opportunity to bring your fresh ideas, polished expertise, and collaborative attitude to support our growth. The Field Service Supervisor will work directly with our customer facing service team both in the field and in the office. As the Field Service Supervisor, you will report directly to the Service Manager. The Field Service Supervisor is a front-line management position with direct supervisory and leadership accountability. We will train the right candidate. As a Field Service Supervisor, you will be directly responsible for the following: Essential Duties and Responsibilities: Live Our Values! Understand Total Fire Protection's strategy, business and growth initiatives Assist in the hiring, training, developing, and evaluating of the Field Service team to ensure Total Fire Protection customers receive the highest level of service in the most effective and efficient manner. Drive a company-owned vehicle to and from Customer sites and assisting the Service team with servicing of customer accounts. Overseeing several key service department areas including, but not limited to, maintaining excellent customer relationships, increasing internal sales, maintaining an efficient route structure, and ensuring driver compliance. Ensure that all Field Service Technicians obtain required licensing and certifications to perform the required services offered by Total Fire Protection. Administrative duties including, but not limited to, overseeing and execution of performance metrics of the Field Service Team. Maintains and organizes truck inventory and all field-testing equipment. Must adhere to company safety policies and procedures. Must have a strong work ethic. Must be detail-oriented, strong written and verbal communication skills. Other responsibilities and tasks, as assigned by the Field Service Manager and/or Service Operations Management. Required Skills and Experience FDNY S-12/13/14 COF & Jurisdictional Required COFs preferred. NICET Certification - Inspection and Testing of Water-Based Systems (preferred) Must have 5+ years of experience inspecting and servicing various sprinkler systems. Supervise a team of fire sprinkler field technicians, providing guidance and support to ensure efficient and high-quality work. Strong leadership skills to lead team of inspectors and mechanics in larger environments on extensive inspections and repairs. Provide technical support and training to technicians to ensure their ongoing professional development. Monitor and evaluate the quality of work performed by technicians to ensure adherence to company standards, local regulations, and best practices. Communicate with clients, building managers, and fire department officials regarding fire sprinkler system status, inspection results, and any necessary repairs or upgrades. Facilitate and support the coordination of field resources with the Logistics Coordinators and Service Manager. Required to have a full understanding of NFPA 25 and local AHJ compliance regulations. Proficiency with various types of sprinkler systems including but not limited to: Wet Pipe, Dry Pipe, Pre-Action, Deluge, Foam Must be proficient in the use and application of mobile app devices utilized for scheduling, payroll, and inspection reporting. Identify opportunities for process improvements and develop strategies to enhance the efficiency and effectiveness of field operations. Keen assessment and competence in deficiency impairment identification and remedy. Possesses mechanical skills to perform service repairs Stay up to date on local fire codes, NFPA standards, and other relevant regulations, ensuring that all work performed meets the necessary requirements. Must have a valid driver's license with a clean record and be able to clear a drug screening upon request. Must perform on-call service duties as assigned. Physical Requirements While performing the duties of this job, the employee is regularly required to: Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc. Lift, move, and hold up to approximately 50 lbs. Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice. Must be able to drive a motor vehicle (day and evenings) for extended time periods. Commitment to maintaining a safe working environment and adhering to safety protocols Think you have what it takes to be a Total Fire Protection team member? Apply to be a part of this dynamic organization! Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
    $42k-70k yearly est. 60d+ ago
  • HVAC Field Service Supervisor

    Humanhire

    Service Supervisor Job 40 miles from Neptune

    HumanHire is partnering with a family owned HVAC contractor in Queens to help find a Field Service Supervisor to help coach, train, and direct their 20 technicians in the field. They specialize in commercial and high-end residential systems. Salary: Upto $165K plus bonus, 401k, full health benefits, and more Hours: M-F, 8AM-5PM in the field throughout the 5 boroughs HVAC Field Supervisor Responsibilities: Oversee HVAC Installation and Maintenance: Supervise and coordinate the installation, maintenance, and repair of HVAC systems for residential, commercial, or industrial clients, ensuring quality workmanship and adherence to safety standards. Lead and Manage Field Technicians: Provide guidance, training, and support to a team of HVAC technicians, ensuring they follow proper procedures and deliver high-quality service. Conduct Site Inspections: Perform on-site inspections of HVAC systems and installations to ensure compliance with building codes, manufacturer guidelines, and client specifications. Troubleshoot and Resolve Issues: Diagnose complex HVAC issues and oversee problem-solving efforts in the field, ensuring timely and efficient resolution of technical challenges. Ensure Safety and Compliance: Enforce safety protocols and regulatory compliance in all field activities, including proper handling of refrigerants, equipment, and tools. Coordinate with Clients and Project Managers: Serve as the primary point of contact for clients and project managers, ensuring clear communication regarding project status, timelines, and any necessary adjustments. Monitor Inventory and Equipment: Track inventory of HVAC parts, tools, and equipment, and ensure proper maintenance and replacement of field equipment to minimize downtime. HVAC Field Supervisor Requirements: At least 10 years of experience as a commercial HVAC Tech with at least 2 years as either a Team Lead or Supervisor Clean driving record with strong knowledge of how to navigate the 5 boroughs Must be able to handle escalated client requests
    $42k-70k yearly est. 51d ago

Learn More About Service Supervisor Jobs

How much does a Service Supervisor earn in Neptune, NJ?

The average service supervisor in Neptune, NJ earns between $41,000 and $113,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average Service Supervisor Salary In Neptune, NJ

$68,000
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