Service Specialist Jobs in Millbury, MA

Our client, a robotics and automation company located in Wilmington, MA, is seeking a Customer Service Administrator to manage customer inquiries, process orders, handle complaints, and provide administrative support. This is a hybrid role, 3 days in office and 2 from home, with the hours 8:00am-4:30pm. This is a 6-month contract with potential to extend. The compensation from this role ranges from $30 per hour depending on level of experience. Qualified candidates are encouraged to apply today for immediate consideration. Responsibilities Interact with customers, providing information and addressing inquiries about products and services. Resolve customer complaints effectively. Process customer orders, returns, and exchanges accurately and efficiently, focusing on warranty and spare parts orders. Handle warranty claims from initiation to resolution, including verifying claim eligibility, coordinating repairs or replacements, and maintaining warranty records. Work closely with the supply chain team to ensure the timely availability and delivery of spare parts. Assist in managing inventory levels to prevent shortages and delays. Oversee the distribution of spare parts to customers, ensuring accuracy and timeliness. Coordinate with logistics providers to track shipments and resolve any delivery issues. Provide administrative support to the customer service team, including preparing reports and maintaining documentation related to warranties, supply chain activities, and spare parts. Maintain and update customer records in the database, including information on warranties and spare parts transactions. Coordinate with other departments to ensure seamless service delivery and resolve any customer issues. Monitor and track customer service metrics related to warranties, supply chain, and spare parts, identifying areas for improvement. Assist in developing and implementing customer service policies and procedures, particularly those related to warranty and spare parts management. Participate in training sessions to stay updated on products, services, and customer service best practices, with a focus on warranty processes and supply chain operations. Qualifications: Associate's or Bachelor's degree preferred in business administration, supply chain management, or related degree. Proven experience in a customer service or administrative role, with experience in warranty management, supply chain, or spare parts distribution being a plus. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Proficient in Microsoft Office Suite and customer service software (e.g., CRM systems). Familiarity with supply chain and inventory management software is a plus. Ability to handle multiple tasks and prioritize effectively. A positive attitude and a strong commitment to providing outstanding customer service. Ability to work independently and as part of a team. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)

Innova Solutions is immediately hiring for a Customer Service Representative Fulltime/Contract Duration : 12 Months (Temp to Perm) As a Customer Service Representative you will: · Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. · Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner. · Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. · Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. · Provides support to lower level client processing roles. May be responsible for allocating and checking work of other team members. · May be responsible for specific supervisory review, training and approval actions. · Contributes to the achievement of related teams' objectives Bachelor's degree or the equivalent combination of education and experience is required.5-7 years of total work experience is preferred. · Experience in brokerage processing is preferred. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Abhishek Tiwari Team Lead - Recruitment *********************************** (+1)************ PAY RANGE AND BENEFITS: Pay Range*: $23.00 - $25 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes 2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: ******************************** Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any otherstatus protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Ops Specialist is responsible for specialized accounting support of commingled investment portfolios within the business line. Leveraging our fund accounting technology, Fund Accountants will complete one or more key aspects of net asset value execution including transactions, capital stock, expenses, corporate actions, cash, and special handling, as well as break identification and resolution. Skills/ Education : Requires a Bachelor's or Master's degree in Finance, Accounting, or a Banking-related field, with graduation year between 2023 and 2025. Dont apply if you have more than 2 years experince

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service covera ge for a FA/PWA/team including: S upporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA/team Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance) Assist FAs / PWAs/ teams in delivering against their business plan and client service model Remaining current on all policies, procedures, and new platforms Participating in firm initiatives (e. g., training or education programs) , special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred Knowledge/Skills Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multitask Goal oriented, self-motivated and results driven Reports To: Business Service Officer Morgan Stanley EOE committed to diversifying its workforce. M/F/D/V Version: 7/10/2024 WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Med Device/Healthcare company looking for a med device sales rep in SPRINGFIELD, MA IF you're interested/qualified, please send your resume ******************** - thx! SALARY - $70-75K base + commission and car allowance OTE first year is $130-140K with room for growth Territory the following --> Most of the NORTHEAST and MID-ATLANTIC - 50% travel required for this med device job and you must be on board with that part. Candidates must live in greater SPRINGFIELD or suburbs for this med position. The company is looking for candidates that have around either 1 years of light med or candidates that have around 2-7 years of fortune 1000 outside b2b sales experience from companies like ADP, PAYCHEX, CINTAS, XEROX, UNIFIRST, BEVERAGE COMPANIES and want to break into med device sales. MUST BE HARDCORE HUNTING SALES for this job. bachelors degree preferred for this position.

My client, an established and growing family-owned Insurance Firm in Boston, is seeking an experienced Customer Service Representative. The ideal candidate will have at least 1 year of experience as a CSR for Personal Lines Insurance clients and be able to commute to Boston, 5 days onsite (free onsite parking and public transportation accessible!). Position Highlights: Providing customer service support to Personal Lines clients Advising appropriate coverages, preparing quotes, and providing underwriting requirements Communicating effectively with clients to ensure full understanding of coverage options and policy limitations Reviewing monthly reports and ensuring policies are renewed on time Processing personal lines endorsements and ensuring policy changes are made accurately and on a timely basis Coordinating claims, working directly with clients and insurance carriers to ensure accurate resolution of claims Obtaining an in depth understanding of various insurance carriers' policies and processes and developing rapport with company underwriters Assisting with various projects and assignments as needed Qualifications: Minimum 1 year of CSR experience specifically in Personal Lines Insurance (Auto, Homeowners, Casualty, Jewelry, Marine, etc.) Outstanding written and verbal communication skills and strong attention to detail Ability to work independently with minimal direction as well as collaboratively Strong computer skills and proficiency with software systems including Microsoft Office, Special Agent, and Singlepoint Rating Software Ability to build relationships and emphasize clients' needs Bilingual (English/Spanish) preferred but not required What's in it for you: Competitive compensation and benefits Retirement plan with company contribution Supportive leadership Training, development, and growth opportunities **Full Job Description to be shared prior to an interview with my client **To be considered, please apply or email along with a copy of your resume to creid@monumentstaffing.net

The Atlantic Group has partnered with a global investment firm in Boston looking to hire a talented Senior Client Service Associate to join their investment team! The Senior Client Service Associate will be responsible for coordinating operations for a range of clients, serving as a primary point of contact for the Investment Teams, and contributing to the development of operational processes and procedures. Supported by junior team members, this client-facing role involves managing relationships with both internal and external stakeholders, ensuring high-quality client service, and driving process improvements. Key Responsibilities: Manage and mentor junior team members, assisting with time management, prioritization, and communication skills. Act as the primary escalation point for operational inquiries, providing guidance and support to the team. Draft and deliver performance reviews for assigned mentees. Develop a deep understanding of processes and portfolio management systems. Ensure excellence in operations and client service for Institutional and Private client relationships. Oversee junior team members, ensuring timely and accurate execution of portfolio actions. Review and sign off on client reports, execution instructions, and investment documentation. Collaborate closely with the Investment Team and other internal stakeholders to manage client relationships. Participate in client team planning meetings, providing insights from an operations perspective. Assess and recommend improvements to client service processes and procedures. Collaborate with the team and firm on process improvement initiatives. Support strategic and tactical client service system development projects. Qualifications: 4-5+ years of experience, with a preference for investment operations experience. Prior management or supervisory experience is a plus. Strong attention to detail, problem-solving skills, and the ability to multi-task in a fast-paced environment. High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook). Excellent leadership, interpersonal, and communication skills. A team player with a high degree of integrity and professionalism, ready to contribute to the firm's success. #39885

MHEC is hiring! As an MHEC Member Service Specialists, you will support our 2700+ customer base by successfully executing to the strategy of the member services team, supporting new and existing members on a daily basis to drive growth and increased member spend, and provide overall partnership satisfaction. ▪ Hybrid Work Week: 3 days on site, 2 days remote (Core hours 8 am - 4 pm) ▪ Competitive salary with bonus program ▪ Health and Life Insurance ▪ 403B with company match ▪ Exceptional Paid time off program This role is not a sit back and wait for the phone to ring role. Your Goal? Support the new membership effort while supporting our existing Members (customers) to ensure they are realizing the full benefit of membership with our organization. This includes: · Providing exceptional, timely customer service on a daily basis · Ensuring membership tools and collateral materials are current and readily available · Recognizing the opportunities to connect a member and our supplier offerings, willingly engaging in the opportunity to softly sell our value · Supporting new member onboarding and member training · Preparing data driven reports that support securing new members · Actively engaging in member and supplier events, highlighting the benefit of MHEC as the Consortium of choice · A continuous improvement and member enhancement opportunities driven mindset These are the traits you'll need to be successful ▪ Ethical. Follow our processes under strict compliance rules with 100% integrity. ▪ Resilient. Take on challenges and when we miss the mark, try again. ▪ Creative. Think out of the box and always asking yourself what else can we try. ▪ Self Directed Juggler. Work independently and get things done. ▪ Cultivator: Develop and maintain collaborative internal and external relationships. ▪ Articulate. Provide accurate information on a timely basis and listen attentively to needs. ▪ Analytical. Use data to tell a story that creates opportunity. ▪ Driven. Passion for exceeding expectations. Education/Qualifications ▪ 2 years in a direct customer service role ▪ Willingly engages in conversations with others and can sell the organizations value proposition ▪ Experience creating reports from data and navigating the internet for business information ▪ Demonstrated experience servicing customers, supporting requests and following through ▪ Strong math skills and the ability to analyze information ▪ Proficient in Microsoft Office Suite; Strong Excel and Powerpoint required . ▪ Bachelor's degree desired; supply chain, marketing, or management preferred ▪ Prior experience working in a business to business environment a plus ▪ Spanish speaking a plus. Physical Working Environment: ▪ Hybrid Work Environment: Monday - Wednesday on site; Thursday, Friday remote ▪ Position is primarily sedentary with extensive computer and telephone work ▪ Regional travel is required to meet with members and to attend events and trade shows. Must have reliable transportation to meet this requirement.

Job Title: Market Insights & Operations Specialist Reports To: BD Director Travel: 10-20% (as required) About Us: BOE Technology America is a subsidiary of BOE Technology Group, the world's #1 supplier of LCD and OLED displays. We are seeking a Market Insights & Operations Specialist to join our team. This role will play a critical part in collecting market insights, supporting business development, and ensuring seamless coordination between the US local sales team and HQ teams (strategy, product, R&D, and manufacturing). Job Summary: The Market Insights & Operations Specialist will be responsible for gathering and analyzing market information/intelligence, generating reports on industries and applications of interest, and educating the local sales team on HQ market analysis. This role will also support sales operations by tracking order fulfillment, coordinating business development activities, and facilitating communication between the US sales team and HQ teams. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Market Intelligence & Analysis: - Collect, analyze, and interpret market data and trends relevant to the company's industries and applications of interest in the US. - Generate detailed reports and presentations to provide actionable insights for the HQ strategy team and local sales team. - Work closely with the HQ strategy team to update and align on market insights and strategic priorities. - Educate the local sales team on HQ market analysis and ensure they are equipped with the latest market intelligence. Sales Operations & Coordination: - Track and monitor order fulfillment status, ensuring timely delivery and execution of projects. - Proactively follow up with HQ teams (business, product, R&D, and manufacturing) to resolve issues and keep projects on track. - Facilitate communication and collaboration between the US local sales team and HQ teams to ensure alignment on business goals and priorities. - Support business development activities by coordinating meetings, preparing materials, and providing market insights to drive decision-making. Cross-Functional Collaboration: - Act as a liaison between the US sales team and HQ teams, ensuring smooth information flow and efficient problem-solving. - Assist in organizing and coordinating cross-functional meetings, workshops, and training sessions. - Support the local sales team in understanding HQ product offerings, R&D updates, and manufacturing capabilities. Qualifications: Education & Experience: Bachelor's degree in Business, Marketing, Economics, Engineering, or a related field. 2+ years of experience in market research, business analysis, sales operations, or a related role. Experience in the technology, electronics, or manufacturing industry is a plus. Proven track record of managing multiple stakeholders and projects in a fast-paced environment. Skills & Competencies: Strong analytical skills with the ability to collect, interpret, and present market data effectively. Excellent communication and interpersonal skills, with the ability to work collaboratively across teams and cultures. Self-motivated, detail-oriented, and able to prioritize tasks with minimal supervision. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools. Fluency in both English and Mandarin Chinese is required to facilitate communication with HQ teams. Ability to travel as needed (10-20% travel time). Compensation & Benefits: Competitive salary Group health coverage (medical, dental, and vision) 401(k) plan with company match Company-provided disability and life insurance Paid holidays, vacation, and sick/personal days Equal Opportunity Employer: BOE Technology America is an equal opportunity employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected characteristic.

Description:You're made ready for new challenges and opportunities to stretch yourself! In this role, you are responsible for assisting our Lending team as we promote our Student Lending products. You will help reach out to customers as well as manage the increased volume of applications through inbound calls. Most importantly you will deliver an exceptional experience for all our customers that you interact with. Primary responsibilities include Proactively reach out to customers to inform them of our product Handle incoming calls and provide guidance Respond to incoming calls from customers already in process. Handle between 50-70 calls per day. Qualifications, Education, Certifications and/or Other Professional Credentials Customer Service Experience Ability to use Microsoft Office Previous Sales or Call Center experience is also a plus. Candidates must have excellent communication skills and be able to work in a fast paced environment. Other characteristics include: Positive attitude and high energy level A "Can-do Attitude" and has the ability to think "Outside the Box". Team player; able to work with minimal supervision Ability to learn and share new concepts quickly Ability to articulate what we have to offer our existing or potential customers Hours & Work Schedule Hours per Week: 40 Various Work Schedules Training 3 weeks in person, Johnston RI Schedule start times after training from 9am - 10:30am. Mon-Fr

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

The Client Success Specialist works in a client-focused, team-centered environment assisting the advisory team as the central point of contact for client requests. As a Client Success Specialist, you will be expected to communicate with clients daily to address their day-to-day needs. This position will report to the Client Service Lead. Responsibilities Serve as central point of contact for ingesting client requests Coordinate between client, advisor, and additional support teams to execute & track against client requests Communicate with clients daily, addressing their needs in an articulate and professional manner Support data input for client prospecting Schedule meetings between advisory team & clients Input client and advisor requests into Salesforce, track completion Retrieve and distribute client statements, tax documents, or other reports Generate portfolio reports Complete required paperwork Open accounts for existing clients Qualifications & Requirements Bachelor's degree from an accredited institution Minimum of 1-3 years of relevant experience, either full-time or through internships Experience with Salesforce, Portfolio Accounting Software, DocuSign, Microsoft Suite (competency or ability to learn quickly) Customer service background preferred Excellent verbal, written, analytical, and organizational skills Ability to identify, meet and follow through with client needs and requests Able to work independently Enjoy being part of a team Must be highly flexible and confidential with all client and firm matters Competencies Detail orientation Service orientation Action orientation Communication Responsiveness Follow-through

Immediate need for a talented Associate OneSource Service Support Specialist. This is a 12+ months contract opportunity with long-term potential and is located in Boston, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-64126 Pay Range: $23 - $25.80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Timing- Mon-Fri, 7:30 AM -4 PM (Eastern Time) 40 HR/week, Assist all site-based personnel and customers with the following: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program financials, KPI's/metrics, etc. Ad Hoc reports. Open Work Orders for repairs and planned maintenance on behalf of scientists. General communication / escalation with customers regarding the OneSource program Instrument Inventory Integrity: Assist all site-based personnel, internal back office staff and customers to ensure instrument inventory integrity within the data base, by the following: Conduct instrument inventory sweeps of all instruments on an as-needed basis. Conduct spot checks of instrument inventory. Identify changes to instrument inventory, work with department staff and customers to document changes and compile change control documentation (ex.: instrument manufacturer, model, serial number, location, owner, etc.). Provide timely information to Workflow Specialists, through the change control process, to update the SAP data base due to instrument inventory changes (ARC process) Conduct additional lab support activities as agreed upon by departmental leadership and PKI. Ensure PM schedules are met and all work orders schedule with appropriate service delivery team Ability to articulate with technically oriented people, quickly establish rapport, gain their confidence, respect and trust. Communicate timely program information internally discuss troubleshooting/repair situations with customers, in a professional, cost-effective manner, utilizing poise, tact and diplomacy to obtain cooperation and results. Escalate problems to manager or the appropriate program leader or customer program contact for strategy development and participation as appropriate. Follow up to ensure that all questions/requests/customer commitments are responded to or resolved to the customer's satisfaction. Meet OEM or TPV service engineers at customer points of entry, confirm reason for site visit. Verify required customer health and safety requirements for site entry have been completed by engineer. Escort the engineer to the equipment location and hand off to customer equipment owner/user. Upon completion of the service event, escort the engineer back to the customer entry point and obtain a copy of the service report prior to engineer departure. Verify performance of maintenance or install and need for return visits. Key Requirements and Technology Experience: Experience with general lab equipment; fridges, freezers, incubators, BSC's, MiliQ's etc. Previous experience with Glass Wash / Autoclave Service. 1 year of experience in inventory management, handling scientific instruments. Highschool diploma required. Associates degree preferred. General lab equipment; fridges, freezers, incubators, BSC's, MiliQ's etc. As previously expressed, Glass Wash / Autoclave Service is far less of a priority or need here, would rather increase / improve the other capabilities of ‘General Lab Services'. Must be able to remains in a stationary position more than 25% of the time The person in this position needs to occasionally move inside and outside labs Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Regularly move or lift up to 25 pounds and occasionally move or lift up to 50 pounds Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printers Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Client Services Associate - Wealth Management Firm (North of Boston) Our client is a well-established wealth management firm looking to bring on a Client Services Associate to their office. This is a great opportunity for someone who wants to develop on an advisor track while gaining valuable hands-on experience in client service and financial planning. Highlights: A Fantastic Culture - We foster a collaborative, inclusive, and supportive environment where team members feel valued. Flexibility & Work-Life Balance - Unlimited PTO, family-friendly policies, and an understanding approach to work schedules. Career Growth - We are invested in your development and offer mentorship, training, and exposure to key areas of financial advising. Client-Facing & Hands-On - Unlike larger firms, you'll be directly involved in a variety of tasks, gaining experience beyond traditional client service roles. Key Responsibilities Serve as a primary point of contact for clients, ensuring excellent service and support. Assist advisors with client meeting preparation, follow-ups, and financial planning tasks. Manage account administration, including paperwork, transfers, and updates. Participate in investment research, portfolio reviews, and financial planning discussions. Work closely with the team to enhance client experience and operational efficiency. Who We're Looking For Someone with a passion for financial services and a desire to grow in an advisory role. Strong communication and interpersonal skills with a client-first mindset. Detail-oriented and organized, with the ability to multitask in a fast-paced environment. Experience in wealth management, financial planning, or client service is a plus. Progress toward the Series 65 or an interest in obtaining it is highly desirable.

KLR is ranked as one of the Top 100 accounting and business consulting firms in the United States. It operates eight offices in Florida, Massachusetts, Rhode Island, China and Switzerland and has more than 325 professionals. KLR is one of the fastest-growing accounting firms in New England and has been recognized as a Best Place to Work for 18 consecutive years. We are seeking a People Operations Specialist to join our People Team, based in our Providence, RI or Boston, MA office on a hybrid basis. Job Responsibilities: Onboarding & New Hire Support Coordinate and conduct new hire orientation, ensuring a positive first experience. Assist new hires with onboarding paperwork and explain benefits and company policies. Oversee new hire benefit enrollment and address related inquiries. Develop and maintain co-op and intern orientation schedules. Facilitate orientation sessions for new co-op and intern hires, ensuring a smooth onboarding experience. Employee Engagement & Communication Serve as a primary point of contact for new hires, answering questions and providing guidance. Coordinate employee giveaways to enhance engagement and morale. Assist and actively participate in the Employee Advisory Board initiatives. Distribute annual acknowledgments and policy training, ensuring employee compliance and sign-off. HR Operations & Compliance Maintain accurate employee records and files. Monitor and manage EDI feeds to ensure data accuracy and compliance. Serve as a backup for leave of absence (LOA) administration. Assist with staff exit interviews and termination paperwork as needed. Provide general backup support to the HR team. Company Events & Special Initiatives Assist the Executive Assistant in coordinating company events. Support ad hoc HR projects as assigned. Job Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 2-3 years prior experience in a Human Resources or People Experience support role Prior experience with employee benefits and new hire onboarding Prior experience with ADP WorkforceNow or similar HRIS system highly preferred High working proficiency with MS Office products, Teams, Zoom, Outlook Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Flexible attitude in an environment with varying priorities and management styles KLR is committed to work/life harmony, and offers a comprehensive compensation and benefits package, including: Unlimited Discretionary Paid Time Off 401k Employer Funded Match Tuition Assistance & CPA prep costs Mentorship program and professional leadership development Competitive referral programs for prospective talent and clients

Operations Specialist WHAT YOU'LL BE DOING You will provide the highest level of customer service through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Operations Specialist to ensure all requirements for the booking are complete so it can be handed over to Load Planning. In this role, the Operations Specialist plays an important part in achieving our “Happy Customer” value through a dedicated focus on meeting customer needs. ESSENTIAL RESPONSIBILITIES INCLUDE: Communicate effectively to meet customer requirements, resolve customer problems or complaints expeditiously, and complete booking requests timely. Working with the warehouse to ensure all cargo booked has been received prior to cut off. Report any OS&D issues on cargo received to customers, follow up to determine the outcome if the cargo can be shipped, required to be re-packed or collected as it could not be exported. Chase any missing documentation with the customer to ensure all required paperwork is received prior to cut off. Complete booking requests Arrange pick-ups with trucking company Contact shippers and complete bookings for overseas routings received, making sure to send the booking confirmation details to the origin office/agent and continue to communicate on the status of the booking to ensure they are aware that the cargo was uplifted. Determine if the customer requires VLS to complete export customs clearance, if so, correspond with the customs broker (if required) and complete the export entry. Make sure Load Planning is aware of any special requirements on the handling of the cargo. Add any additional charges to be billed and expenses for the costs on services incurred during the booking process Lodge any hazardous paperwork with the Haz Team to seek pre approval on VLS being able to handle the cargo MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school or equivalent education; associate degree preferred Minimum 2 years of customer service experience; logistics experience preferred Ability to multi-task, prioritize, and manage time effectively Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills Strong MS Office skills, including Excel, Word, PowerPoint WE ARE VANGUARD We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. We are a values-driven organization with an objective to sustain sector leadership, always with the aim to create Happy Customers, Happy People, and Happy Shareholders. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs. Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.

About Us: AM Surgical is a leading provider of innovative surgical solutions, committed to excellence in product quality and customer service. We are expanding our operations to New Hampshire and are looking for a versatile and detail-oriented Operations Specialist to manage shipping, receiving, and collections at our new facility. Position Overview: The Operations Specialist will play a crucial role in ensuring the smooth and efficient handling of our shipping, receiving, and collections processes. This role combines logistical expertise with financial acumen, requiring a candidate who is organized, proactive, and capable of managing multiple responsibilities. The successful candidate will work closely with our operations team to ensure timely and accurate shipment of products, effective inventory management, and diligent tracking of accounts receivable. Key Responsibilities: Shipping & Receiving: Manage all aspects of shipping and receiving, including preparing, packaging, and scheduling shipments. Track incoming and outgoing shipments, ensuring timely and accurate deliveries. Maintain accurate inventory records, perform regular stock checks, and update the inventory management system. Coordinate with suppliers, couriers, and other stakeholders to resolve shipping and delivery issues. Ability to lift 50 pounds as a general physical requirement. Collections: Oversee the accounts receivable process, including tracking outstanding payments and sending invoices. Identify overdue accounts using automated systems to monitor accounts payable statements. Contact customers to notify them of overdue payments by phone, mail, or personal visit. Encourage customers to repay debts on time and provide options for repayment. Record all communications and actions with customers, documenting efforts and customer financial status. Maintain and manage files of delinquent accounts and financial status of accounts. Advise customers on default consequences and debt repayment policies. Investigate discrepancies and resolve outstanding issues in customer accounts. Additional Responsibilities: Handle customer questions and complaints. Record address changes and clean up old accounts. Compile reports on delinquent accounts for management. Required Skills and Experience: Previous experience in shipping, receiving, logistics, or collections (3+ years preferred). Proficiency in NetSuite, Google Workplace, and Microsoft applications. Strong organizational skills; able to manage multiple priorities involving all aspects of department operations. Excellent communication skills, both written and verbal; able to interact professionally with all levels of the organization and external contacts. Proficient administrative skills; adept at using computers and e-mail. Good decision-making skills; able to use sound judgment in department decisions, administrative actions, and emergency situations. Able to read and interpret both written and verbal instructions. Lean Manufacturing experience is a plus. Ability to maintain and/or exceed work standards which will be reviewed at regular intervals. Benefits: Competitive salary and Comprehensive health, eye, and dental insurance. 401k with a 6% match. 15 days PTO and major holidays. Opportunity to play a key role in the expansion of our operations in New Hampshire. Professional growth and development opportunities within a dynamic and supportive team. Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Member Service Representative (MSR) plays a crucial role in providing exceptional customer service and financial solutions to clients. This position is responsible for assisting members with banking transactions, account inquiries, and product recommendations while ensuring compliance with banking regulations and policies. Key Responsibilities: Greet members in a professional and friendly manner, ensuring a positive banking experience. Process financial transactions, including deposits, withdrawals, transfers, and loan payments efficiently and accurately. Assist members with opening and closing accounts, issuing debit/credit cards, and resolving account inquiries. Identify customer needs and recommend suitable banking products and services, such as savings accounts, loans, and investment options. Proactively cross-sell and refer customers to appropriate departments (e.g., lending, investments) to enhance financial well-being. Educate members on digital banking services, including mobile apps and online banking. Ensure all transactions and procedures comply with federal regulations and internal policies. Maintain confidentiality and safeguard member information. Identify and report any suspicious activities related to fraud or security risks. Maintain accurate records of transactions and documentation. Assist with branch operational tasks, including balancing cash drawers and ATM management. Participate in training and professional development programs to stay updated on banking regulations and best practices. Qualifications & Requirements: High school diploma or equivalent (Associate's or Bachelor's degree in Business, Finance, or related field preferred). 2 years of experience in customer service, banking, or financial services preferred.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01255 Longmeadow, MA-Longmeadow,MA 01106Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.