Service Specialist Jobs in Fraser, MI

Earn up to $20.50 per hour! PLUS $1.00 shift premium after 6pm!! We want to train you to become a Successful Customer Service Specialist! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills. This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce! Skills and duties you will learn and develop: · You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes · We will teach you how to research issues using available resources. · You will become proficient in maintaining detailed records and documentation for each customer interaction · You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments · You will learn how to handle a variety of scenarios with the ability to think decisively What you will bring to the table: · Must be 16 years of age · Excellent attendance and the ability to work Monday through Friday · Superior communication skills · Strong attention to detail and sense of urgency · Ability to maintain a professional demeanor · Experience with Microsoft office (Outlook), and willingness to learn company specific systems · Ability for detailed note taking · Upbeat personality/positive outlook What's in it for you? · Full-Time shifts are available between 10:00am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!) · Ability to promote and grow within the organization! · Paying up to $20.50 per hour · 401(k) · Shift Premium after 6:00 pm · For Full-time employees: Health, dental, vision, and life insurance PTO

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters. Job Summary: As Strategic Operations Specialist, your primary responsibility will be to ensure the quality of data output for paying and billing all assigned accounts. In a fast-paced environment, you will identify any issues that could impact payroll and invoicing and take proactive measures to resolve them by coordinating with relevant departments. Additionally, you will utilize your analytical skills to generate deliverables that comply with all technical specifications outlined in the contract. Primary Responsibilities: · Prepare timesheets for Payroll & Invoicing by leveraging Salesforce exception reporting and audit reports · Manage Salesforce task and case load · Identify and escalate operational issues impacting pay/bill quality and timeliness, such as unjustified overtime. · Coordinate with appropriate leadership cross-functionally to drive resolution on operational issues. · Oversight of personnel, with management and scheduling thereof · Seamlessly hand off pay/bill deliverables to downstream departments. · Provide clear and concise pay/bill status reporting on demand, as well as concrete forecast. · Train Operations on Pay Bill process and procedures to support a smooth pay bill operation. · Work in Salesforce and Excel on data sets to audit, correct, and create data load files. · Projections and variances Qualifications: · Great communication skills. · 1 to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred. · Proficient at web-interface reporting tools and data manipulation using Excel (pivot tables, Index & Match). · Basic understanding of Payroll and Billing fundamentals. FP&A component as a background would be nice. · Experience conforming data to a set of technical requirements. · Detail-oriented, and analytical skills Other Requirements or Competencies: · Capable of achieving objectives and meeting deadlines in dynamic, high-pressure organizations. · You are motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to produce a great work product. · Adaptable to change. · High degree of accuracy and attention to detail. Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

Reporting to the Team Lead of Service, this pivotal role is all about coordinating service orders and delivering exceptional customer service. Kistler seeks a dedicated, detail-oriented individual who excels in managing customer interactions, maintaining accurate records, and collaborating with various teams to swiftly resolve issues. Key Responsibilities: Act as the primary point of contact for customer issues, including service status, and quotes. Conduct technical reviews of service leads. Create Cost Estimates in CRM (C4C) and ERP (SAP S4 Hana) for Calibration, Field Service, and Repair services, and verify application codes and sales IDs on quotes. Follow up on Service Cost Estimates and after order closure. Manage equipment check-ins received from customers. Proactively update customers on service status changes and process any order changes, realigning with Service Administration. Record new contacts, accounts, and emails in C4C, and maintain C4C accounts. Convert service contract quotes into contract orders upon receipt and verification of purchase orders and create repair orders. Verify prices and delivery times on quotes. Ensure accuracy in converting quotes to orders, including application codes, sales details, shipping and payment terms, delivery dates, total value, request dates, and confirmed dates. Support NCR (Non-Conformance Report) follow-ups with Sales Assistants. Coordinate timely issue resolution through effective communication with suppliers, carriers, and internal teams, and address emergency issues promptly ("Firefighter" role). Coordinate and communicate with group companies to monitor service order progress. Maintain accuracy in CRM (C4C) and ERP (SAP S4 Hana) system databases, ensuring alignment with order progress and status. Qualifications & Experience: An associate or bachelor's degree in administration is preferred. Recognized experience in excellent customer service. Strong written and verbal communication skills. Excellent organizational skills, attention to detail and time-management abilities. Ability to work both independently and collaboratively within a team-oriented environment. Proficiency with C4C and SAP S4 Hana (Preferred) or other CRM / ERP solutions. Ability to identify and understand issues and use creativity and innovation to develop solutions. Strong work ethic and service-oriented mindset. Strong record-keeping and analytical skills. Flexibility to adapt to changing priorities and demands. Commitment to continuous improvement and learning. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.

The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency. Key Responsibilities: Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments. Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information. Convert verified quotes into orders upon receiving and confirming the customer's purchase order. Generate accurate invoices and ensure they are delivered to customers within the correct timelines. Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information. Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed. Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database. Support quote generation with guidance from Sales teams. Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed. Provide Sales Engineers and Managers with requested data and information. Perform additional tasks as required to support the department and enhance service delivery. Qualifications: High school diploma or equivalent. Two or more years of experience in customer service or a related field. Familiarity with Export Compliance Procedures. Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods. Knowledge of transducers and related electronics. Proficient in Microsoft Office Products. Strong organizational skills. Experience with ERP and CRM databases. Excellent written and verbal communication skills. Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.

: Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager. We offer: Health benefits. 401K plan. Paid time off and holiday pay. Wellness program. Professional development & career advancement opportunities. Lots of perks. Responsibilities: Assist with answering incoming customer service calls. Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests). Export information from database into Excel spreadsheet for assignment and prioritization. Submit daily prioritized excel report to appropriate personnel. Track and update changes to the SR report and provide updated report to Area Customer Service Manager. Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager. Monitor area hunt group to respond to customer inquiries. Create and submit letters to customers. Assign SRs through Siebel database. Communicate with customers the dates and times for repairs; schedule services in Precision Order. Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase. Request and collect referrals from every satisfied customer during the post installation call process. Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination. Monitor all SRs assigned to corporate POCs to ensure swift completion. Utilize aged service request reports to manage service request cycle times. Keep abreast current product lines and familiarize with new product lines to keep product knowledge current. Perform other functions as necessary or assigned. Qualifications: Minimum one (1) year of customer service experience preferred. Highschool diploma or equivalent; associate degree preferred. Flooring or home improvement industry experience preferred. Proficient in MS Word, Excel, and Outlook. Excellent oral and written communication skills. Strong telephone etiquette and professional demeanor. Problem-solving skills. Excellent organizational skills. Team player. Ability to set priorities and meet deadlines. Why You'll Love Empire· We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.· We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.· We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.· We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.· Visit *********************************** to learn more

An Industrial Supplier company near Troy MI is currently seeking for a Logistics Operations Specialist to join their team. This position includes out-of-states travel up to 50%. Responsibilities of Logistics Operations Specialist · Responsible for inventory control of received supplies/materials and products · Maintain inventory level by tracking and forecasting customer's order patterns · Analyze existing inventory system and continuously improve for cost reduction and higher efficiency in supply chain process etc. · Communicate with shipping companies for both international & domestic order deliveries · Maintain communications along with other departments regarding order specifications and prevent for possible damage/ loss/ complaint from customers. · Responsible for inventory planning, analysis and reports to upper management and main corporate HQ · Analyze present and past order progress reports and make suggestions to prevent any delays/ issues with orders. · Report to management with summarized status report and revised plan for improvement how to increase sales level with their products. · Perform all other duties as assigned. Qualifications of Logistics Operations Specialist · 3-5 years of experience in logistics analysis or planning at manufacturing or industrial supplier industry · Bachelor's degree in Supply Chain Management or Business Administration or other related major · Knowledge of MRP and ERP systems · Proficient in Microsoft Office suite, especially Excel · Able to travel out-of-state up to 50% · Strong leadership skills in a team environment and skills to bring a positive atmosphere to the team · Ability to be flexible to work effectively with a wide variety of people and to work responsibly and effectively in a multicultural environment · Excellent communication (Speaking, Writing, Reading, Listening) and presentation skills · Ability to multi-task and perform duties time efficiently · Team-worker, Detail-oriented, Responsible, Punctual, Self-motivated · While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. ========================================================= Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws. We prioritize direct applicants; third-party resumes may not be reviewed.

Join RoboVent - Make a Difference One Breath at a Time! Are you ready to be part of something bigger? At RoboVent, we are a leading manufacturer of industrial air filtration products, dedicated to making factory environments cleaner, safer, and healthier by removing harmful airborne contaminants. We're looking for motivated, customer-focused Aftermarket Territory Specialists who are passionate about delivering fast, friendly, and world-class service. If you thrive in a dynamic environment and want to help people breathe easier-literally-this is the place for you! Join us and be a part of a mission that transforms workplaces one breath at a time. RoboVent has an immediate opening for an Aftermarket Territory Specialist. In this position, you will contact existing and new customers to discuss replacement parts, filters, and portable units. We are looking for key players to develop and grow our aftermarket business. This opportunity will have the ability to switch to a hybrid work environment after initial training. Standards of Performance: each is considered an essential function. • Consistently maintains acceptable level of productivity. • Always delivers excellent customer service with both external and internal customers and works with a diverse population group. • Develops, leads, and executes strategies for new business. Key Responsibilities • Grow RoboVent's replacement filter and parts business • Responds to any RFQ's and direct customers to a proper solution • Make outbound sales phone calls to existing and new clients • Answer incoming requests for replacement parts • Source new sales opportunities through inbound lead follow-up, outbound calls and emails • Research accounts, identify key players and develop new leads • Use Salesforce to document customer discussions • Negotiate pricing, close sales, and achieve quotas • Collaborate with regional teams • Attend regular sales training classes/events Requirements • Strong Phone communication skills • 1-2 Years of previous sales experience • Ability to multi-task, prioritize, and manage time effectively • Experience working with Salesforce, or similar CRM

We are seeking an experienced Costing Specialist - Plastic Parts to join our consulting team. The ideal candidate will have a strong understanding of plastic part costing, including tooling costs, part costs, and material cost deltas. This role requires proficiency in Microsoft tools, particularly Excel, PowerPoint, and Project, and the ability to effectively present cost analyses and cost-reduction strategies to management. Key Responsibilities: Conduct detailed cost analysis of plastic components, including tooling, material, and production costs. Develop cost models to assess the impact of material choices, design changes, and process improvements. Prepare and deliver presentations to management on cost breakdowns and opportunities for cost reduction. Utilize Excel for data analysis, cost modeling, and scenario comparisons. Create and manage reports and presentations in PowerPoint to communicate findings and recommendations effectively. Use Microsoft Project to track cost-related initiatives and cost-saving projects. Collaborate with engineering, purchasing, and manufacturing teams to identify and implement cost-saving opportunities. Stay up-to-date on plastic materials, processing methods, and cost trends in the industry. Qualifications: 3+ years of experience in cost analysis of plastic parts, including tooling and material cost evaluations. Strong understanding of injection molding, thermoforming, extrusion, and other plastic manufacturing processes. Proficiency in Microsoft Excel (advanced functions, pivot tables, macros preferred), PowerPoint, and Project. Experience in cost reduction analysis and presenting findings to senior management. Knowledge of material cost trends and how they impact part pricing. Strong analytical and problem-solving skills. Ability to work independently and as part of a cross-functional team. Experience in the automotive, aerospace, or consumer product industries is a plus.

As a Client Experience Specialist, you'll represent the Rocket brand to your clients. You'll assist daily with explaining the application process, loan decisions, and post-close concerns. The primary focus is providing our clients with exceptional support and communication via multi-channel, while informing clients of our self-service options. You'll also be responsible for identifying process gaps and opportunities to support continuous improvement and automation in the business. About the role * Take incoming/outgoing phone calls while ensuring regulatory compliance and maintain a high standard of influence and persuasion to get a client through to the closing process * Use a variety of outreach methods to communicate with clients such as phone (inbound/outbound calls), emails, text and chat * Assist with addressing operational questions and concerns * Proactively reach out to clients/prospective client who are looking to obtain a personal loan and guide them through the loan review process * Troubleshoot client technical concerns with the online application process * Assist with other assigned projects * Assist clients in appropriate vehicle selection * Work effectively in a performance and process-driven environment * Follow up with all client inquiries in a timely manner to effectively maximize every opportunity * Work in a team setting in a variety of roles and across multiple platforms to produce process improvements * Meet daily, weekly and monthly goals and objectives * Direct customers to product information resources, including those available on the internet About you Minimum Qualifications * 1 year of experience in a client-facing role * Willingness to work a flexible work schedule that will be provided 3 weeks in advance * Strong communication, client service and time management skills * Sense of urgency and strong focus on influence and persuasion * Detail-oriented team player who can multitask and handle workloads with deadlines * Ability to work confidently and effectively in a fast-paced work environment * Ability to clearly communicate loan decisions * Proficiency in the Microsoft Office suite * Strong problem-solving skills * Strong analytical skills Preferred Qualifications * 1 year of contact center experience * Ability to thrive in a high-growth environment * Ability to type at a speed of 65 WPM What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at **************************.

Description The Technical Services Support Specialist is responsible for diagnosing and solving customer issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Tyler applications. ResponsibilitiesThe Technical Services Support Specialist must be able to: Become a trusted client resource by providing service that consistently demonstrates strong product knowledge and work ethic along with respect for the client. Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to our application software and legacy applications, installed on UNIX/Windows Operating Systems, using IBM Informix/Microsoft SQL/Oracle Databases. Provide support in Tyler products and first tier support for products from other Tyler divisions. Respond to client requests for service by priority according to published policies. Build rapport with clients to turn what may be a negative situation into a positive customer service experience. · Manage and prioritize multiple and often conflicting tasks. Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a pleasant manner. Adapt to changing product and environments. Demonstrate full product knowledge and eliminate knowledge gaps in legacy, current and future products and services by means of self-study, supplemented by formal education Provide seamless integration to department and company resources to reinforce single point of contact and total incident ownership, including those outside direct area of responsibility Provide systems management (operating system, database administration, server, and workstation support) troubleshooting and consultation technical support to clients and fellow employees. Primary areas of support include: Remote support of client's mission critical financial server(s) Operating system administration for Windows, UNIX/Linux, or Web servers Network & local printing Point of sale hardware configuration and troubleshooting Tyler program release and third-party software upgrades Database administration (Microsoft SQL or IBM Informix) Resolves client inquiries and issues in a timely manner; communicates closure effectively through email and phone communications. Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues. Manage open calls by identifying and prioritizing issues according to published policies. Escalate to senior team member or department member if situation is beyond ability and additional assistance is needed. Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis. Collaborate with other teams, departments and divisions with issues pertaining to Tyler software applications. May contribute to company knowledge library. May conduct training for end-users. Follow documented Tyler Technologies policies and procedures Qualifications Bachelor's degree in computer science, MIS, or equivalent experience. Experience administering Windows and/or Linux servers. Working knowledge of server hardware and network configurations, including web servers. Ability to troubleshoot PC configurations and connectivity issues. Excellent interpersonal and communication skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Strong analytical and problem-solving skills. Ability to work independently and in a team environment. Demonstrated ability to maintain a positive, professional attitude.

Lead Client Access Specialist FLSA Classification: Exempt EEOC Classification: First/ Mid-Level manager Position Type: Full Time Reports to: Client Access Manager Summary: As a Lead Client Access Specialist, you will be responsible for providing leadership and guidance to the Client Access Specialist and ensuring efficient and smooth operations. You will be expected to deliver exceptional customer service to clients and patients visiting NSO integrated clinics. You will need to demonstrate a deep understanding of NSO's programs and services while interacting with clients, patients, and clinic staff. Your duties will encompass processing documentation, addressing facility and equipment requirements, and assisting with various clerical tasks to enhance clinic efficiency. Achieving or surpassing key performance metrics related to productivity will be a critical aspect of your role. Responsibilities: Provides individual supervision, evaluates staff performance, Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Leadership Skills: Adept at inspiring, influencing, and enabling others to achieve goals. Promotes a harmonious work environment. Develops performance objectives for direct reports. Supervises staff which includes mentoring, coaching, training, and administering disciplinary actions as necessary in keeping with Human Resources policies and procedures. Delegates by allocating decision making and other responsibilities appropriately and effectively. Gives performance reviews on time and takes an active role in the development of subordinates. Professional Skills Comply with and adhere to department and NSO policies and procedures. Excellent written and verbal communication skills Professional, courteous and prompt customer service, both in-person and over the phone Maintains technological skills necessary to perform data entry, manage team calendars/schedules, and create company reports and other documents as required Wiliness/ability to learn new software programs as needed. Multi-tasking and creative thinking/problem solving skills Keeps a safe and clean work area by complying with all NSO procedures, rules, and regulations. Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Adhere to established quality and performance improvement standards. Work effectively with others to accomplish goals/resolve problems. Organize work well and use time effectively, including time-management techniques. Maintain consistent work attendance. Does not disrupt operations by being habitually tardy or absent; works as scheduled. Professionally represents NSO and promotes NSO mission and vision statements. Promote a harmonious work environment. Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. Other duties as assigned Candidate Requirements: 1-year minimum experience in an administrative assistant, receptionist, client's/patient/ patient facing or related role. 1 year of supervisory experience Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Experience in a multi-line phone/telephony system Valid Michigan Driver's license/access to private transportation. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Requirements Maintain Monitoring Contract (RMC) customer database. Submit new or updated RMC Agreements to customers. Communicate the value of monitoring agreements to customers. Collect prepayment from customers for approved services. Provide backup to the Periodic Maintenance (PM) Team. A commitment to the Company's core values of honesty, integrity, hard work, and a positive attitude. 1+ years of experience in customer service or sales is preferred Must have A high school diploma or equivalent Strong attention to detail Excellent verbal and written communication skills Proficiency with Microsoft Word, Excel, and Outlook ERP software proficiency, Sage is preferred

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Principal Cloud Client Partner is a highly skilled and advanced subject matter expert and is a quota-bearing sales persona. This role has the primary responsibility to work with services teams to identify, develop, and close managed service and outsourcing deals. This is a services expert role, recognized as the client's trusted cloud managed services advisor and applies consulting led sales skills to engage and close opportunities with decision-makers. This role works directly with clients at a variety of levels, as well as other internal sales and delivery expert teams such as Client Managers and pre-sales services-type architects and post the sale; the delivery teams that will manage the client's outsourced solution. Deals often involve alignment on business outcome led multi-product/multi-vendor Cloud solutions with services. This role 'champions' the delivery teams' understanding of the client's solution requirements, and initiates improvement programs ensuring that the client remains committed to solutions which leads to more sales opportunities. Building and developing excellent stakeholder relationships with clients, fully understanding the client and the industry in which they operate will be a core focus of this role. The focus of this role remains on converting the client to a managed services client resulting in multi-year renewals; deals may involve a long sales cycle. As a Senior Principal Cloud Client Partner, this role has the opportunity to partner with some of the biggest global organizations helping them convert to new business models. What you'll be doing Key Responsibilities: Ensures the generation of demand and selling Cloud managed services solutions - * Ensures the generation of demand by assisting clients to identify and qualify current needs and effectively articulate how the company can add value through its services and solutions offering. * Guides on addressing the objections that a client may pose in moving to a managed services solution. * Guides on allocating and deciding sales time between assigned clients and new prospect opportunities; yet ensure focus remains on the top clients/prospects and balance opportunity size with likely outcomes. Sales partnership - * The success of the services agenda and successful sales will rely on successful partnership with others; this will include regional leads and services teams to work on the best outcome for the client. * Works cross functionally with partners and/ or vendors to drive select deals through vendor-based opportunities. * Works cross functionally with broader organization such as the Offer Management, Commercial Architecture and Delivery teams to promote and support high-value services opportunities. * Advises on regional sales governance processes and Deal Clinics to profile opportunities. Managed Services industry trusted advisor - * Guides on building deep and long-term relationships with client leaders in a Managed Services opportunity and execute a competitive win strategy through understanding the client's business requirements and competitive landscape. * Owns the maintenance of a high level of relevant service knowledge to have meaningful conversations with clients; including the industry that the client operates in. * Develops the knowledge base of company's services solutions within a services practice by sharing best practices with internal teams as well as client teams; ensuring that internal teams are aware of typical client challenges. Deal construct - * Owns the build and supports commercial solutions for Managed Services solutions and design deals that meet client's needs and ensure win/win solutions for both client and the organization. * Guides on constructing the managed services deal including the commercial modelling, negotiate contractual terms, mitigate legal risk and obstacles, and move the proposal to close to meet assigned quota. Drives the sales process - * Guides on managing a pipeline of opportunities and creating and documenting a shared strategy to meet sales target such as net new customer pursuit plans to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals. * Works with cross functional sales teams and commercial architects to successfully position the service and see the opportunity through to closure. * Works with cross functional internal teams to ensure scope of work and proposals are tracked, managed and delivered on time. * Develops and owns the implementation of an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders * Guides on ensuring data is accurate based on sales reporting standards to provide data-driven insights. * Advises on the negotiation of deals with clients and lead the internal account management team to enable conclusion of services deals. * Advises on the knowledge base of company's solutions and services by sharing best practices, industry and technology trends with internal stakeholders and clients. * Leads on regional reporting cadence as it relates to regional performance and major deal reviews. Knowledge and Attributes: * Significant knowledge of cloud infrastructure principles and products * Experience in complex deal shaping * Ability to build and understand deal financials * Significant understanding of and the ability to position company's services offerings that may span multiple technology domains across Cloud Infrastructure Managed Services, Support Services, Consulting Services and Technical Services. * Significant understanding of platform delivered services and how to articulate the value of standardized, centralized and optimized services. * Conversant with a business outcome led approach to sales. * Significant understanding of broader IT infrastructure components, such as servers, storage, virtualization, and data centers. * Significant understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. * Have the legal knowledge to discuss contracting with the client and understand how to position terms as a value exchange. * Client-centricity coupled with problem solving. * Significant understanding of cloud infrastructure technologies and an awareness of IoT concepts and how they impact cloud infrastructure design. * Significant business acumen and negotiation skills to craft solutions that are beneficial to the company and the client. * Excellent ability to pro-actively and independently identify and qualify opportunities, an entrepreneurial mindset if key. * Natural team player - ability to coordinate and liaise with delivery teams across multiple business areas. * Quick learner to understand any new solutions that are ready to take to market. Academic Qualifications and Certifications: * Bachelor's degree or equivalent in a Technical or Sales field or related. * Certifications such as Scotworks and Solution selling is desired. * Solution Selling/SPIN certifications is desired. * Desired technology certifications include (any one or more) - Azure (AZ900 - Azure Fundamentals), AWS (AWS Cloud Practitioner), VMWare (VTSP or VTSP for AWS/Azure), ITIL (Version 3 or later). Required Experience: * Impressive track record of managed services solutions to large enterprise accounts. * Significant demonstrated experience selling complex solutions and services to the C-suite in large enterprise accounts. * Significant demonstrated experience structuring large, multi-year profitable contracts. * Significant demonstrated ability building strong relationships with clients across all levels; but especially the C-suite. * Significant demonstrated experience of networking with senior internal and external people in the specialist area of expertise. * Significant demonstrated experience in managing the entire sales process, contracting process and legal implications of a deal. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 22 branch offices in southeast Michigansoon to be 23! We have over 450 team members, more than 145,000 members, $3.5 billion in assets, and a 95% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press eleven years in a row. If you have a passion for helping people and providing exceptional and dependable service, we want you on our team! Information about our comprehensive total rewards package can be found

United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we are looking for full-time Client Approval Specialists in Pontiac, Michigan. This is an entry-level role located on our Risk team. WHAT YOU WILL BE DOING * Reviewing and analyzing information and documents to deny and/or approve if a business can work with us * Handling new signup applications and working with our Business Development and Sales teams * Hitting production goals within a team queue of cases * Providing great client service to both internal and external clients WHAT WE NEED FROM YOU MUST HAVE QUALIFICATIONS * 1 year of experience in a fast-paced job helping clients * Strong analytical and problem-solving skills * Great speaking and writing skills * Knowledge in Microsoft Office (Word, Excel, etc.) and willingness to learn new software * A positive attitude * Ability to work independently * High school diploma or equivalent * Full-time, on-site attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Absopure is an equal opportunity employer. Represent the company during sales, service and delivery of refreshment services to home and office accounts in a safe, courteous and timely manner. 1. To deliver all scheduled products/units a day. 2. Manage product truck inventory throughout the business day. 3. Acquire new customers via referrals and potential prospecting. 4. Create an accurate invoice using a handheld device for each sale. 5. Work safely and efficiently while lifting and moving product. 6. Other duties assigned as needed Requires a High School Diploma / GED and a valid Driver's License. Will be required to obtain a CDL-B license with Airbrakes Endorsement through company provided training. Additionally requires a good driving record and the ability to lift and carry 50 lbs repeatedly. We offer an excellent benefits package that includes Health Insurance, Dental and Vision Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information. * Manage account relationships, maintaining effective communications and ensuring customer requirements are met. * Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Mail out sale packages the day after sale. * Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report. * Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed. * Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing, or problems occur. * Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed. * Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records. * Communicate with Online Operations department in order to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Wear multiple hats as well as perform other duties as assigned by management. Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; * OR 5 years' experience in a related field * Prior clerical or administrative experience required. * Valid Driver's License and safe driving record required. * Good communication and organizational skills required with strong attention to details. * Basic computer software skills required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). * Ability to sit or stand for prolonged periods of time. Physical Requirements: * Ability to perform repetitive data entry tasks, manual dexterity. * Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

at Bildon

The Sales and Service Associate, is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers **Wage** : $15.00/hr + Ensure optimal operational efficacies to provide customers the best rental car experience + Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. + Assist customers with various post rental inquiries that involve the rental and billing process + Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience. + Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. + Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. + Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. + Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. **Professional Experience:** + Ability to work in a fast-paced environment with a variety of tasks. + Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. + Previous customer service. + Strong time management and organizational skills are required + Computer literate and detailed orientated. + Must have a valid driver's license with an acceptable driving record **Knowledge:** + Customer service resolution practices + Excellent communication techniques + Sales Management/Coaching ability **Skills:** + Demonstrate good written and oral communication skills. + Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. + Demonstrate professionalism and interpersonal skills. + Show a high level of ownership, accountability and initiative. + Proven experience of working well within a team. + Ability to work flexible shifts including weekends and holidays; and work overtime as required. + Willing to work outdoors during all weather conditions. + Assist with special administrative projects when needed. + Ability to stand for long periods of time. + Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran