Customer Equipment Service/ Senior Seamer Service Representative
Service Representative Job 43 miles from Zion
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 39 countries employing approximately 25,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.
DIVISION:
Crown's Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.
LOCATION: Home Based with Travel - Midwest or Eastern Region of the US.
POSITION OVERVIEW:
(Traveling Maintenance Role) This position will provide technical support for the customers of our North American Food Division. They will ensure our customer's equipment and can filling processes are running effectively and help them to troubleshoot any issues that may develop when they are using our steel and aluminum cans to fill their products.
DUTIES AND RESPONSIBILITIES:
The key responsibilities for this role are as follows:
• Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams. Diagnose and correct seam defects and seaming machine problems on increasingly sophisticated equipment.
• Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels.
• Arrange pro-active visits to customers to analyze customer seam results or carry out independent checks and provide advice as necessary. Commission new equipment and carry out repairs, inspections and subsequent on-site overhauls of closing equipment.
• Maintain good internal/external communications and keep manager updated on field developments and competitor activity. Identify opportunities to provide training for customer's personnel where new equipment or technology is being installed or where several improvements are needed.
• Submit customer service reports and time sheets in a timely manner; record all activities for the above accountabilities.
Typical tasks performed by CES at customers:
• Double seam tear down / evaluation
• Double seam tear down documentation
• Seamer set up
• Seamer adjustments
• Seamer troubleshooting
• Seamer audits
• Seamer repairs
• Seamer rebuilds
• Seamer installation (mechanical - no electrical)
• Seamer removal
• Assist with product trials / testing
• Assist with product quality problems
• Assist with Double Seam training
• Gather and report information on tooling - equipment - product - processes etc.
• Install tooling - equipment
H.S. Diploma with technical training
5-10 years of experience in manufacturing or other machine maintenance
Experience with can closing equipment preferred but not required
Effective interpersonal skills and the ability to interact with employees at all levels
Proven computer skills with a complete understanding of Word , Excel and Outlook
Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance
Effective communication skills, both verbal and written
Ability to travel up to 70-80%, both driving and flying
Effective time management skills and the ability to balance multiple projects at one time
Crown offers competitive pay, including a $500 sign-on bonus, paid OT, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k). Crown will also provide a company car.
Automotive Customer Service Technician
Service Representative Job 46 miles from Zion
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Provide information and advice on vehicle diagnostics and technical solutions to customer via telephone and supported equipment
Document all customer interactions in supplied database
Work within groups of technicians and software development teams to improve products and services
Maximize first time resolution of customer queries
Provide training support and basic technical support to customers and employees as required
Other duties as requested
Qualifications
Requirements :
High School diploma or GED required
1 to 3 years' experience as an automobile technician, using diagnostic scanning tools, or equivalent experience required
Proficient in Microsoft Office 365 required
Superior customer service skills required
Strong problem-solving capabilities required
Ability to communicate effectively both verbally and in writing with customers required
Ability to multi-task required
Preferred Qualifications:
OE/Dealer level diagnostic and programming experience
Familiarity with pre/post scanning of automobiles; OEM Scan tool experience is preferred
ASE L1 certification is a plus (ASE Certification(s), I-Car, MECP and ALLDATA)
Collision automotive experience or Automotive Repair experience/education preferred
Bilingual in Spanish or Spanish speaking ability a plus
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (Crash From Crash)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Submit a Referral
Job Post Information* : Posted Date 1 month ago (2/6/2025 5:44 PM)
Job ID 2025-11926
\# of Openings _1_
Category ATE
Location : Address 601 Oakmont Lane
Posting Location : City Westmont
Posting Location : State/Province IL
Location : Postal Code 60559
Remote No
Posted Min Pay Rate USD $23.00/Hr.
Posted Max Pay Rate USD $23.00/Hr.
Prioritization Tier 1 - Priority
Posted Min Pay Rate USD $23.00/Hr.
Posted Max Pay Rate USD $23.00/Hr.
#ATE
Participate in Cybersecurity Challenge! Showcase your skills for DoD Job Opportunities!
Service Representative Job 43 miles from Zion
Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD.
This event is designed to help you:
Unlock career opportunities and get on the radar of DoD recruiters
Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations
Connect with your peers and build a strong, supportive network of cybersecurity professionals
Competition details:
When: June 14, 2025
Where: Virtual
Duration: 8 hours (11am - 7pm ET)
Cost: Free
Early application deadline: April 8, 2025
Total prize pool: $15,000
Experience required: All levels of cybersecurity are welcome
Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security
About you:
You must be a U.S. Citizen or a permanent resident with a valid Green Card.
You must be over the age of 18.
Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
Customer Service Associate
Service Representative Job 48 miles from Zion
Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Schedule: Retail hours, including days, nights, weekends, and special events, are required in this fast-paced work environment. Candidates must be flexible with scheduling, as shifts may vary based on business needs.
Pay: $17 / hour, with the potential to make $20 / hour with commission and incentives!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
16 years of age or older
Must live within a 25-minute commute of Jet Brite location.
Positive attitude
Ability to work flexible hours including weekends and holidays
Must be prepared and willing to work outdoors in all weather conditions, including rain, snow, heat, and freezing temperatures. This is a critical and non-negotiable requirement for the role, as the position involves consistent outdoor duties throughout all seasons.
CSA_ILNAP_E.Ogden #TalJobsPandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Naperville, IL-60540
Client Service Representative
Service Representative Job 44 miles from Zion
Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Our established financial service firm, Drake & Associates, in Waukesha, WI is looking for an experienced Client Service Representative. This individual will be responsible for a variety of pertinent tasks, allowing the financial advisor to focus on the continued growth of the business. The ideal candidate will have superior customer service skills, a strong work ethic, attention to detail, and enjoy working with clients daily. If you are looking for an opportunity to take the initiative to make a difference within the office, please apply today!
Our expectations are high, the compensation package is generous, our culture is a top priority, and we take care of our employees and customers. You will have ample support, coaching, and time to understand and master the various deliverables required.
The ideal candidate is happy where he/she is currently employed but is interested in a more self-directed work environment and responsibility. We would like to hire someone interested in a career, not a job, who wants to do the work and be recognized for a job well done. Flexibility and autonomy will require you to be very organized, detail-oriented, and efficient with a commitment to accuracy.
Minimum Requirements:
2+ years of experience in financial services preferred
Industry knowledge/experience is strongly preferred
Experience with Google Suite and/or MS Office and ability to learn new software quickly
CRM experience preferably with Salesforce
This position requires that you possess the following skills:
Superior communication skills
Strong organization skills
Attention to detail and accuracy
Consistent follow-through
Responsibilities:
Daily priorities are to process applications, assist clients with questions, gather required documents, and follow the client onboarding through completion.
Additional daily, weekly, and/or monthly asks include:
Receive incoming client service calls in a friendly manner
Complete each service request and resolve client issues timely
Input notes into CRM and keep them updated
Coordinate and follow up on each client transfer
Maintain professional communication with clients and staff
Assist in setting client appointments for the Advisor
Assist with New Business processing
Salary Base
$50,000 - $70,000 per year - Based on Experience
Money for Nothing
Three weeks of paid time off each year
Retirement
We offer Traditional and Roth 401(k)s with a company contribution of 3% regardless of team member contributions. We can also assist with funding a Traditional IRA or Roth IRA. We know a lot about money, it's what we do!
Let's Stay Healthy
Blue Cross Blue Shield group health insurance plan with a great provider network It's the same health insurance that Tony has for himself. We pay for part of health, dental, and life insurance.
Paid time off to go to the doctor, dentist, etc.
Hungry?
Free coffee, tea, sodas, water, and hot cocoa - all on-site
Want To Lend a Hand?
We support local charities financially and with paid time off to volunteer
Use The Force, Luke!
Mentorship is part of the deal. We want to help you as a person, not just as an employee. We'll pay for you to obtain your life insurance license, health insurance license, and Series 65 securities registration. We'll even pay for your Certified Financial Planner designation. Want to get your CPA license? Let's do it.
How Do I Get There?
Waukesha location is just off the Guerke's Corner exit on I-94. Mequon location is right off I-43 on Mequon and Port Washington Rd
Let's have fun!
Quarterly team lunches and team-building events off-site
Annual Team Holiday Party
Paid-for Annual Trips
Company hits our goals, let's all travel together!
Presented by Advisor Employee Services
Thank you for your interest in the Client Service Representative role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm but together have built a reputable and continuously expanding business model that allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Customer Service Advisor
Service Representative Job 36 miles from Zion
Customer Service Advisor
Type: Permanent
Salary: $40,000 - $46,000
Are you passionate about providing top notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client's team as a Customer Service Advisor at their Illinois site. This is a really excellent time to join my client's Customer Service team due to the huge growth they've seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary.
Role Overview: As a Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. Your role will involve:
Assisting customers via phone, email, and chat.
Providing information about our products and services.
Resolving customer queries and concerns in a timely and professional manner.
Maintaining accurate customer records and data.
Collaborating with colleagues to ensure excellent service delivery
We're looking For:
Have 1-2 years of experience in customer service.
Ability to occasionally travel across the USA.
Possess excellent communication and interpersonal skills.
Be a problem solver with a positive attitude.
Enjoy working in a team-oriented environment.
Technical support experience is advantageous but not essential.
What's in it for you?
Competitive salary bracket with regular reviews based on hard work and performance.
Annual performance-based bonus
Company pension and discount on company products
Free parking, discounted canteen
Progression. This is a fast growing company where you will grow too.
If interested, please apply or send your CV direct to *********************
Customer Service - Merchant Services
Service Representative Job 42 miles from Zion
We are seeking a dedicated and customer-focused Customer Service Representative to join our clients team at their Downers Grove, IL office. As a crucial part of their support team, you will assist their current customers with their inquiries, concerns, and issues related to their merchant service products and other offerings. This role does not involve any sales activities; your primary focus will be on providing exceptional service and support to ensure customer satisfaction.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, and in-person.
Assist customers with troubleshooting and resolving issues related to POS products and services.
Document customer interactions and follow up to ensure resolution and customer satisfaction.
Collaborate with other departments to address and resolve complex customer issues.
Maintain a thorough understanding of our products and services to provide accurate and comprehensive support.
Communicate effectively in both English and Spanish to assist our diverse customer base.
Handle customer complaints with empathy and ensure they are resolved efficiently.
Maintain customer records and update account information as necessary.
Qualifications:
High school diploma or equivalent required; additional education or certifications in customer service or related fields are a plus.
Minimum of 3 years of experience in a customer service role preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficient in using customer service software, databases, and tools.
Friendly and professional demeanor with a focus on customer satisfaction.
Benefits:
Competitive hourly wage ($18-$20 per hour).
Paid time off and holidays.
Benefits - 401K, Healthy, Dental, and Vision insurance
Comprehensive training and ongoing professional development opportunities.
Supportive and collaborative work environment.
Client Services Representative - Supply Chain
Service Representative Job 6 miles from Zion
The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.
Your Tasks
Inventory Management & Control:
Create deliveries daily and monitor order processing.
Monitor stock availability to ensure timely order clearance.
Support account and purchasing team to troubleshoot order issues.
Manage inventory updates, promotional planning, customer return cases, and inbound planning.
Coordinate return shipments (e.g., create return labels).
Client Issue Resolution:
Communicate with customers on order status and expected delivery dates.
Prepare and maintain status reports for client, management, and internal communications.
Oversee customer accounts to ensure SLAs are met.
Assist the Account Manager in providing data, advice, and resolving problems.
Process Optimization & Documentation:
Continuous involvement and support with departmental process improvements
Business Reviews & Client Consultation:
Participate in business reviews with the customer.
Operational Leadership & Oversight
Work closely with operations to ensure program requirements are met.
Your Profile
At least two years of Customer Service Experience
At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required
High School Diploma or equivalent, but college degree, preferred
Must display initiative and flexibility to work in a fast-paced, changing environment
Microsoft Office experience in PowerPoint and Power BI
3PL, Supply Chain, Logistics or similar experience, preferred
Ecommerce experience, preferred
SAP knowledge, a plus
Project management experience
Strong organizational skills
Solid analytical ability
Strong verbal and written communication skills
Effective management of time and multi-tasking
Ability to work independently and with others
Ability to commute to: Pleasant Prairie, WI
We Offer
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Customer Service Coordinator
Service Representative Job 36 miles from Zion
Experience:
Prior experience in a direct customer interfacing role is required.
Job Responsibilities:
The individual will be responsible for unique projects such as assisting in the updating of organizational brochures, marketing information such as videos, and support in generating presentations.
The candidate will act as a point of contact for internal and field project management teams for EEC Si demonstrations and customer visits.
Duties include communicating dates and managing schedules with a variety of company and customer contacts.
Manage the actual visits, including scheduling conference rooms, arranging meal requirements, coordinating tours, communicating details of local and Chicago and events and attractions, and greeting customers and Motorola teams.
The position entails aspects of facility management as well. Other duties can and will be assigned as necessary to fulfill the customer experience requirement.
The successful candidate must possess excellent interpersonal skills, a solid ability to communicate both verbally and written.
Must be fluent with Google products, nice-to-have Microsoft products knowledge, and possess overall strong computer skills.
Must be reliable and flexible to assume and complete a variety of tasks and responsibilities.
Knowledge in Oracle tools is a plus
Bilingual Client Service Representative
Service Representative Job 5 miles from Zion
LaSalle Network is currently hiring with one of our clients, who is a leading marketing communication company. They are currently seeking a Bilingual Client Services Representative to join their team onsite in the Kenosha, WI area. This organization is looking to expand its team as they are seeing rapid growth.
Bilingual Client Services Representative Responsibilities:
Serve as the daily internal contact for order management and associated inquiries
Assist with special projects as necessary
Manage incoming emails from varying internal sources
Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs
Facilitate accurate incoming inventory (item setup validation, PO's, and communication with the warehouse)
Follow through on exception reporting from beginning to end - generate reports, code items, follow up with stakeholders, and problem-solve as necessary to eliminate exceptions
Prioritize orders and/or projects, including prompt expediting of emergency requests
Maintain and distribute various reports as needed to ensure daily requirements are met
Bilingual Client Services Representative Requirements:
High school diploma/GED
1-2 years of customer service, reporting, or purchase order experience
Excellent organizational, communication, and interpersonal skills, with the ability to work independently and manage priorities under tight timelines
Must be Bilingual in Spanish
Critical thinking, strong analytical and problem-solving skills
Ability to handle a variety of tasks effectively and efficiently and prioritize multiple projects and requests
Must be a team player
Excellent knowledge of Microsoft Office Suite products
Experience with AS400 or similar database systems preferred
If you are interested in this Bilingual Client Services Representative opportunity and feel you match the above criteria, please apply today!
Thank you,
Kaleb Krigbaum
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ********************************************************************************************************
Customer Sales Representative Logistics
Service Representative Job 43 miles from Zion
Looking for carrier or customer sales reps with 1 or more years of experience who are looking to join an up and coming customer sales team in the 3PL space.
Client Success Associate
Service Representative Job 43 miles from Zion
Client Success Associate - Hybrid (Chicago, IL)
At Becker's Healthcare, we are committed to delivering trusted news and insights to healthcare executives and clinicians every day. As a rapidly growing multimedia and events firm, we bring the healthcare industry together through cutting-edge digital content and immersive live and virtual event experiences.
We're expanding and looking for a driven, resourceful, and customer-obsessed professional to ensure our healthcare partners/clients achieve outstanding results through our media and event platforms.
As a Client Success Associate, you'll play a vital role in supporting and engaging with our partners, ensuring they maximize their experience with our portfolio of offerings. If you're gritty, independent, and take pride in delivering white-glove service, this is your opportunity to grow with a dynamic, fast-growing organization!
Key Responsibilities:
Client Management & Execution
● Own the execution of multimedia campaigns across hundreds of healthcare industry clients.
● Deliver exceptional client service, ensuring seamless campaign execution and strong relationship management.
● Analyze and report on campaign performance, metrics, and KPIs to optimize outcomes.
● Maintain an understanding of client goals and align our offerings to drive success.
● Build relationships with multiple decision-makers to enhance long-term client partnerships.
● Maintain a one-hour response time for client communication.
Client Retention & Growth
● Hit monthly execution goals and year-over-year retention targets through strategic relationship-building and upselling.
● Achieve client retention and revenue growth by identifying expansion opportunities.
● Drive upselling and cross-selling efforts, working closely with the sales team to connect execution insights to new opportunities.
● Implement feedback from clients to continuously improve their experience.
Insights & Market Intelligence
● Use data-driven insights to inform strategies and identify opportunities for improvement.
● Share wins, obstacles, and execution best practices within the team.
● Stay curious about competitors, market trends, and client needs to enhance our approach.
What Success Looks Like in This Role:
● Meets or exceeds monthly execution goals, demonstrating urgency, problem-solving, and proactive thinking with clients.
● Meets or exceeds retention targets, showing a growth mindset and data-driven approach.
● Builds deep, lasting client relationships, leading to high retention and expansion rates.
● Clients consistently provide positive feedback on service, execution, and partnership value.
Qualifications:
Bachelor's degree in a relevant field.
1-2 years of proven success in client success, sales, or a related role.
Strong academic background and demonstrated work ethic in both college and high school.
Highly detail-oriented, independent, and goal-driven, with an ability to thrive in a fast-paced environment.
Passionate about delivering great client experiences and achieving measurable results.
We'd love to hear from you if…
You're highly driven and ambitious with team first approach
Proven ability to work under pressure and manage multiple priorities
Results-oriented mindset with strong attention to detail
Ability to make quick decisions in fast-paced environments
You possess a strong work ethic with desire to advance and take on greater responsibilities.
Benefits:
Health Insurance
Vision Insurance
Dental Insurance
401k
Generous PTO
Paternal Leave
Long-term Disability Insurance (LTD)
Employee Assistance Program (EAP)
Customer Service Representative
Service Representative Job 19 miles from Zion
A specialty services company in Illinois is actively seeking a new Customer Service Representative for a promising position with their team in the Greater Chicago area. In this role, the CSR will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels.
Responsibilities:
The Customer Service Representative will be responsible for:
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues, as necessary
Providing feedback on the efficiency of the customer service process
Managing a team of Jr. Customer Service Representatives, as needed
Ensuring customer satisfaction and providing professional customer support
Qualifications:
6+ months of Customer Service-related experience
High School Diploma / GED
Computer savvy
Solid problem solving skills
Exceptional phone etiquette
Great interpersonal skills
Excellent communication skills (written and verbal)
Strong attention to detail
Highly organized
Desired Skills:
Bachelor's Degree preferred
Associate's Degree required
Customer Service Representative-Estimator
Service Representative Job 43 miles from Zion
Customer Service Representative & Estimator
National home cleaning franchise is currently looking for an outgoing, personable individual to help manage our house cleaning services in Milwaukee Metro Area. This is a full-time position working out of a professional office. We are looking for someone with 2-4 years in sales and customer service experience to help grow and retain customer base. The role requires a professional individual who is outgoing and enjoys servicing customers and prospects; strong phone skills for receiving and making calls daily; conducting in-home estimates and inspecting while reinforcing quality metrics in the field. This individual will have an impact on day-to-day basic activities to achieve company goals and objectives. Deliver high-level customer service by representing the brand, providing a value proposition and supporting the field and office staff to ensure top line growth.
Basic Experience:
Sales
Customer Service
Coaching
Computer Skills, Data Entry
Phone Skills
Goal-oriented
Professionalism
Bi-lingual Spanish (helpful)
Experience Requirements
* Valid driver's license with good driving record.
* 2-4 years managing self and/or associates in a fast-paced environment preferred
* Legally able to work in the United States
* Physically and mentally capable of performing the duties of Field Manager
* Willing to complete criminal background check in order to be bonded and insured
* Detail and customer oriented
* Act in best interest of owner, customers, office and field staff
* Flexibility to work outside office and both day and early evening hours
* Operate within company policies and procedures; create an environment that motivates associates to be successful
Qualifications
* Maintain professional appearance and demeanor consistent with the Molly Maid image
* Properly use and maintain the Molly Maid vehicle
* Strong and effective communication & organizational skills
* Self-Motivated & Self- Reliant
* Provide clear and concise feedback, and coaching when required
* Work onsite, travel to local appointments & attend and participate in all staff meetings,
* Courteous and polite with owner, employees and customers
* Abide by all rules, regulations, and policies contained in employee handbook, safety manual, cleaning manual and employee agreement
* Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
* Ability to communicate in English and Spanish with Spanish speaking employees
Compensation is base salary plus bonus. Great work environment with people who care.
Call Center Representative
Service Representative Job 43 miles from Zion
We are currently seeking a Full-Time Call Center Customer Service Representative to join our Parking Management team! The Customer Service Rep must live in the Chicagoland area due to training and the occasional in-office meeting. The individual hired will be responsible for taking incoming calls for our Parking Management Program. The selected candidate will become a key member of William Everett's Client Delivery Team and contribute to the parking management office's efforts to provide outstanding customer service and problem resolution. This position requires in-office training for two weeks. Additionally, in-office work is required for two days out of the month (one day every other week).
Responsibilities:
Conduct inbound and outbound service calls with customers within the required time period.
Resolve issues to minimize escalation to higher support levels.
Take action to resolve pending or open issues within a reasonable timeframe.
Help to promote a positive team atmosphere.
Meet daily processing goals and targets while paying close attention to detail.
Use a computer to complete basic tasks including starting and stopping software applications and opening, closing, and saving electronic files.
Operate additional office equipment including printers, copy machines, and fax machines
Additional duties may be expected depending on availability and fluctuation in volumes
Qualification
High School Diploma or equivalent required.
Commits to minimal absenteeism and maintenance of an excellent attendance record.
Excellent Interpersonal communication skills, written and oral.
Possesses a positive attitude and pays close attention to detail.
Experience in providing customer service over the phone and dispute resolution.
Intermediate computer skills
Authorized to work in the US for any employer
Must live in the Chicagoland area
Pay Scale: $20 on an hourly basis.
Benefits: Comprehensive benefits package including:
Performance Bonus Eligible
401(k) plan
Medical, Dental and Vision Insurance
Life and disability Insurance
Commuter Benefits
Paid time off options, including vacation, sick time, fixed holidays, parental lea
ve.
William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by
law.
Customer Support Associate
Service Representative Job 43 miles from Zion
RHM Staffing Solutions
For the past 9+ years, RHM Staffing Solutions has been providing the highest quality professionals to a wide range of clients in the manufacturing, distribution, and industrial sectors. RHM Staffing Solutions delivers exceptional recruiting solutions for contract, contract-to-hire, and permanent placement.
JOIN THE RHM TEAM!
Office Coordinator/Customer Service Associate:
• Collection of timecards on a weekly basis and submittal of hours to payroll team.
• Addendum master checklist
• Attend daily office meetings with prepared updates and announcements.
• Onboard new clients and input data into CRM.
• Update and maintain client master lists.
• Evaluate and process workers' compensation claims.
• Oversee and submit contractor holiday pay and PTO.
• Schedule drug screenings and conduct background checks.
• Process all I-9 documentation.
• Conduct and audit contractor unemployment claims on a weekly basis.
• New hire desk set up for internal employees.
• DBO/CSM/AE Requests as assigned.
Qualifications:
• 0-2 Years of Work Experience
• Ability to work in a fast-paced environment
• Background in customer service is a plus
• Bachelor's degree preferred
RHM Staffing Solutions does not discriminate in employment on the basis of to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Customer Service Representative
Service Representative Job 43 miles from Zion
** 2-3 month contract
*** onsite in Chicago IL 60606 Monday- Friday 9A-5P
An energy management and advisement organization is seeking contractors to support their utility bill management services. The primary responsibility of this role is to manage a daily list of utility bills to prevent aging and disconnection notices. This involves calling utility companies to gather data, entering the information into their system, and reporting back to management on potential delinquent bills.
Key Responsibilities:
Track customer utility bills to ensure timely payments.
Coordinate with internal teams regarding bill payments.
Make outbound calls to utility companies to confirm payments are made on time.
Top Requirements/Qualifications:
Experience in outbound customer service or collections.
Data entry experience.
Strong phone presence.
Organizational skills
Associate Dermatology Sales Representative
Service Representative Job 43 miles from Zion
MedRock Pharmacy is a fast growing compounding pharmacy that focuses on the dermatology field. MedRock Pharmacy is currently located in Tampa, FL and Chattanooga, TN and soon Dallas, TX.
We are looking to add a motivated Associate Territory manager in Chicago, IL, a dynamic professional to work with our team to establish and maintain existing business and add new accounts in the Illinois area. Must currently live in the territory.
Job Duties:
Establishes new accounts and services existing accounts by maintaining a daily work schedule to call on potential clientele and foster relationships with existing customers.
Demonstrates the compounding platform to potential clients via in-person demonstrations, telephone solicitations, etc.
Remains up to date on the latest industry updates and relays new features to clients.
Submits bi-monthly marketing plans to management.
Recommends changes to product features, delivery and services by evaluating results and soliciting feedback from existing and potential clients.
Resolves customer complaints by investigating issues, developing timely solutions and communicating feedback to Senior Management.
Frequent travelling to meet clients and present pharmacy features and offerings.
Required Skills and Abilities:
Proactive, goal-driven, self-starter.
Ability to close deals.
Strong presentation skills.
Ability to build and foster relationships with key constituents.
Ability to quickly absorb product and services information.
Job Type: Full-time
Compensation: Base Salary and Incentive Plan . Car Allowance and benefits.
Required Education & Experience:
Bachelor's Degree
Job Type: Full-time
Total Pay Range - $70,000.00 - $95,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Schedule:
Monday to Friday
Experience:
B2B sales: 2 years (Preferred)
dermatology: 2 years (Preferred)
medical sales: 2 years (Preferred)
Work Location: On the road
Customer Service Representative
Service Representative Job 43 miles from Zion
Overview: Our customer support team is the cornerstone of our company, dedicated to meeting the needs of our valued customers. As a Customer Support Specialist, you will handle various tasks including responding to inquiries about product availability, pricing, order status, and more. You will also assist with quote preparation, coordinate quality and shipping issues, and initiate production orders when necessary. You are the right fit if you have strong problem-solving skills, have excellent reasoning skills, have strong mathematical skills, and are team-oriented.
Key Responsibilities:
Develop and maintain strong customer relationships
Understand and meet customer expectations for new and repeat orders
Clarify and resolve any discrepancies or unclear information in orders
Respond to inquiries about product types, inventory levels, and pricing
Process customer purchase requests and orders
Initiate orders for custom-made products
Follow up on high-value quotes
Manage order changes and returns in collaboration with other departments
Perform additional duties as assigned by the manager
Qualifications:
Minimum of 3 years of customer service experience, preferably with metal or technical products
Experience in manufacturing or B2B environments is preferred
Familiarity with processing B2B electronic orders is a plus
Previous supervisory experience is advantageous
High school diploma required; some college education is a plus
Customer Service Associate
Service Representative Job 48 miles from Zion
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $17 / hour, with the potential to make $20+ / hour with commission and incentives!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
16 years of age or older
Must live within a 25-minute commute of Jet Brite location.
Positive attitude
Ability to work flexible hours including weekends and holidays
Must be prepared and willing to work outdoors in all weather conditions, including rain, snow, heat, and freezing temperatures. This is a critical and non-negotiable requirement for the role, as the position involves consistent outdoor duties throughout all seasons.
CSA_ILNAP_E.OgdenPandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Naperville, IL-60540