Service Representative Jobs in Twinsburg, OH

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  • Guest Experience Associate

    Cedar Point 3.9company rating

    Service Representative Job 45 miles from Twinsburg

    $13/hour Ages 18+ At Cedar Point, work is FUN! Working as a Guest Experience Associate, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You'll also… Assist with resolving guest conflicts in a polite and professional manner. Provide exceptional service to guests regarding their questions and concerns. Troubleshoot difficulties guests experience to minimize interruptions to their visit. Become an expert on Cedar Point's accessibility services and provide access to Cedar Point's attractions to guests with disabilities. Reunite guests with their belongings at Lost and Found. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $13 hourly 20d ago
  • Senior Customer Service Associate, Promenade Crocker Park - Full Time

    Macy's 4.5company rating

    Service Representative Job 25 miles from Twinsburg

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.). Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets. Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. Share customer feedback daily to create a better customer experience. Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media. Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales. Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor. Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme. Perform store opening and closing procedures, including accessing alarm system and settling the registers Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are Flexible availability, including days, evenings, weekends and holidays. Ability to effectively communicate and present information to customers, peers, and all levels of management. Resourceful and able to adapt quickly to changing priorities. At least 2 years of selling or customer experience preferred. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision. Lifting and moving items weighing up to 30 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.
    $26k-31k yearly est. 10d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service Representative Job 38 miles from Twinsburg

    The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
    $12.8-13.5 hourly 6d ago
  • Client Specialist

    Fleet Response 4.2company rating

    Service Representative Job 6 miles from Twinsburg

    Client Support Coordinator II Hudson, OH, US Coordinates the daily operational needs for a safety account book of business and participates in other support needs relating to safety services, client tools, and sales or client deliverables. Safety/Driver History Profile (DHP) Support: Primary contact on assigned Safety Clients and manage the following: Assigning training and ordering MVRs per client parameters Managing data exceptions including invalid forms, MVRS, email addresses Review and validate special state release forms that have been uploaded to DHP Review and validate COI or DQ documents as needed Performing claim audits on assigned accounts Work individually with drivers and client contacts Meets or exceeds safety KPIs relating to time logged into the queue, average call lengths, email responses within one business day, and other items as set by the Manager of Client Support Prepares and delivers annual safety reviews for clients Sales and Client Support: Completes sales proposals as requested, and other PowerPoint or client deliverables as needed Conducts VISIBILITY training with existing clients and sets up client access Prepares annual review data and presentation materials for client and prospect meetings Report/Data Administration: Prepare and send weekly, monthly, quarterly and annual reports or account summary information to clients, maintaining special instructions Provide clients with one-time, specialized reports as requested Review and analyze data in reports; adjusting or completing data as needed General Business Development Responsibilities: Provides back-up to front desk as needed Performs administrative duties and special project work as assigned by the Client Support Supervisor Provides user support via phone and email, including responding to ************************* emails and being logged into the DHP phone queue, and the Operator phone queue as backup or as requested Copyright © 2025, ADP, Inc. All rights reserved. Privacy | Legal | Requirements | Artificial Intelligence Powered by
    $27k-34k yearly est. 17d ago
  • Financial Client Liaison

    Return On Life Wealth Partners

    Service Representative Job 9 miles from Twinsburg

    February 2025 Re: Financial Client Liaison Career Opportunity Your standout opportunity: Realize your important career growth goals when you join our leading Northeast Ohio wealth management and investment firm focused on making a difference in the lives of our team members, associates and clients. You'll enjoy significant earnings potential, incentives and competitive benefits as you take an active role in shaping the future growth opportunities that are right for you, our clients and our firm. Our progressive culture encourages ongoing professional training and education and embraces the flexibility to balance family life, community service and the other important interests that shape who you are, and the valuable skills and talents you bring to the team. If you're a driven, self-motivated and energized Client Liaison who is passionate about helping clients pursue their unique life goals and bringing in new client relationships, we want to talk to you. Where we do business: We enjoy relationships with high-net-worth families and business owners in Northeast, Ohio and throughout the United States. When you join our team, you'll have an opportunity to live and work in one of the up-and-coming areas of the country - Cleveland, Ohio. We love our city and think of ourselves as “gritty cool.” For more than 25 years, our team has taken pride in contributing to our surrounding communities and making a difference in the lives of our neighbors and friends. How you'll contribute: Support advisors in the day-to-day care of clients' financial and investment needs Work with advisors to prepare for client meetings including providing client reports and analysis conduct research. Prepare meeting materials as needed As the initial point of client contact, timely responses to client questions and requests is a must Prioritize client's service requests so expectations are met Independently handle routine service matters pertaining to individual and corporate clients accounts managed by our firm Timely follow-up to ensure client actions/tasks are complete. Leverage information technology to maintain accurate client records. Ensure all records follow financial regulations and laws Add any Personal Information as learned into CRM (Dynamics) and ensure CRM profile is accurate and complete Processing of individual life, disability, long term care, insurance, annuity and equities submissions Gatekeeper of all PFS Life Insurance and Disability and maintain PFS Master Life and Disability Insurance List What you'll need to bring: Bachelor's Degree, ideally in finance or accounting Series 6 or 7. Series 63 or 66 is a plus Life and Health Insurance Licenses a strong plus Experience in the wealth planning industry Experience with Compliance work in the financial industry a strong plus Strong written and verbal communication skills Proficiency with computer usage, preferably MS Office Suite, CRM, Morningstar, Riskalyze and E-Money Experience with LPL Financial systems a major plus The ability to deliver an outstanding client experience Strong attention to detail A team player who can easily balance their own workload plus support those of others A self-starter who will proactively tackle workloads and meet deadlines without a lot of supervision Active in the community and professional organizations Ability to build new client relationships through ongoing business development A can-do attitude What we'll bring: Generous salary and compensation package Competitive benefits, including healthcare, employer retirement plan, education and training credits Ongoing training and mentoring Career growth opportunities Culture that values hard work, fun, community service and family Work/life balance and flexibility More than 25 years of experience making a difference for our clients, team members and associates Real people. Real answers. Visit ************************ to learn more! Please contact Joe Rogers at ************ x220; email: ************************ to learn more about joining our team. Thank you! Regards, Frank Fantozzi CPA, MST, PFS, CDFA, AIF , CEPA President and Founder Investment advice offered through Planned Financial Services, a Registered Investment Advisor.
    $37k-69k yearly est. 16d ago
  • Client Success Associate

    Black Book Global

    Service Representative Job 10 miles from Twinsburg

    Are you passionate about building relationships and helping clients achieve their goals? Do you thrive in a role where your work directly impacts customer satisfaction and business success? If you're ready to take your career to the next level, we want you as our next Client Success Associate! In this role, you'll be the trusted partner for our clients, ensuring they get the most out of our products and services. Your ability to listen, problem-solve, and deliver exceptional support will make you a key player in our success. What You'll Do: Build and nurture relationships with clients, understanding their needs and goals. Proactively guide clients on how to use our products and services to achieve success. Address client concerns and troubleshoot issues with speed and care. Monitor client accounts to identify opportunities for growth and improvement. Collaborate with internal teams to ensure a seamless client experience. What We're Looking For: A client-first mindset with a passion for helping others succeed. Strong communication and interpersonal skills, with a knack for building trust. A problem-solving attitude and the ability to think on your feet. Strong organizational skills and the ability to manage multiple priorities. A positive, proactive attitude and a willingness to go the extra mile. Why You'll Love This Role: You'll play a key role in driving client satisfaction and business growth. You'll work in a collaborative, supportive environment where your contributions are valued. Every day brings new challenges and opportunities to learn, grow, and make an impact. If you're ready to bring your passion for client success to a role where you can thrive, we want to hear from you! Apply now and let's achieve great things together.
    $49k-87k yearly est. 5d ago
  • Personal Lines Customer Service Rep

    Homestead Insurance Agency Inc.

    Service Representative Job 20 miles from Twinsburg

    Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.
    $28k-36k yearly est. 17d ago
  • Customer Service Representative

    Unique Paving Materials Corp 4.1company rating

    Service Representative Job 17 miles from Twinsburg

    We are looking for a CUSTOMER SERVICE REPRESENTATIVE for our facility in Cleveland (East). . This is an opportunity for someone with prior customer service experience to join a successful, well-established company and work with knowledgeable professionals, to learn, and to further develop their career. The primary responsibility of the Customer Service Representative (CSR) is to offer excellent service and support to customers and leads. The CSR position also interacts with, and supports, the sales and marketing teams. Position Responsibilities: Answer and route phone calls Enter customer orders, quotes, and sample requests Email/phone communication with customers regarding order requirements/status Assist with freight quotes Provide general office support (i.e. greeting guests, distributing mail) Use internet skills for lead generation research; provide lead follow-up as directed Assist with bid filtering, and research Assist with marketing/sales campaigns, including by phone, digital & print marketing, and campaign follow-up Qualifications: 2 years prior experience in customer service in a manufacturing environment. Pavement Maintenance Product knowledge, a plus HS/GED required; post HS education or Associates a plus. Will consider a combination of education and experience Excellent verbal communication and listening skills; professional telephone presence Skilled in written communication - spelling, punctuation, and grammar Strong organizational skills, detailed-oriented, and accurate. Self-directed and able to meet deadlines Ability to maintain a professional, courteous, and helpful demeanor when dealing with diverse individuals Strong skills in spreadsheets and database use. Prior experience with a customer database/CRM and ERP, including accurate entry and report writing preferred. Proficient in MS Office (Excel, Word, Outlook) and office equipment (copier, scanner, and telephone systems)
    $28k-36k yearly est. 17d ago
  • Customer Service Specialist

    Hallstar 3.6company rating

    Service Representative Job 12 miles from Twinsburg

    The Company Hallstar Industrial is a provider of specialty chemistry solutions that are used to enhance product performance. Hallstar is recognized as a global leader in the design and synthesis of specialty esters for polymers and known for their customer and supplier focus along with technical expertise. With plans to continue their growth and success, the leadership team is investing significant resources to fully leverage their technical strengths and increase their market presence. The “TeamHall” culture is collaborative, and results oriented with values that foster entrepreneurial spirit, respect for others, continuous learning, personal development, honesty, and integrity. To learn more about this best-in-class organization, please visit the corporate website, ***************** PRIMARY FUNCTION: Provides customer service as required to maintain and enhance existing business and to obtain new business. Responsible for acting as a liaison between customers and Hallstar's supply chain team to ensure that all customer requirements are met. ESSENTIAL DUTIES AND RESPONSIBILITIES: Receives orders from customers and processes in ERP system. Informs customer of unit price, availability, and any additional information needed by the customer to complete the transaction. Establishes new accounts with complete account profiles. Interacts with other personnel to expedite shipment and delivery of order. Works with internal and external logistics resources to coordinate transportation arrangements. Coordinates after sales support for customer as necessary. Prepares invoices and resolves invoice discrepancies. Receives, documents, investigates, and resolves customer complaints. Provides customer with product and technical information or refers the customer to the appropriate qualified personnel. Acts as a focal point for customers and field sales to resolve questions and problems regarding pricing, freight, payment of invoices, product quality or other product or service related items. Evaluates and identifies opportunities for process improvements that positively impact the customers' experience. Supports sales force activities through effective communication and partnership. SKILLS REQUIRED: Highly motivated Customer oriented Organized Detail oriented Confident decision making Professional oral/written communication Problem solving Flexible Excellent time management skills Teamwork orientation QUALIFICATIONS: A Bachelor's Degree in Business Administration or related field with 1-2 years of Customer Service related experience is preferred. International customer service experience is a plus. Salary based on experience.
    $30k-36k yearly est. 1d ago
  • Customer Service Representative

    All Weather Heating & Cooling, Inc.

    Service Representative Job 25 miles from Twinsburg

    All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family. Role Description This is a full-time on-site role located in Westlake, OH for a Customer Service Representative at All Weather Heating & Cooling, Inc. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer experience on a daily basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Customer Experience skills Strong communication and problem-solving skills Ability to work effectively in a team environment Attention to detail and organizational skills Previous experience in customer service or related field is a plus High school diploma or equivalent
    $28k-36k yearly est. 15d ago
  • Entry-Level Customer Service Representative

    Malibu Events Promotions

    Service Representative Job 10 miles from Twinsburg

    Are you a people-person with a passion for helping others and solving problems? Do you thrive in fast-paced environments where every interaction is an opportunity to make someone's day? If you're ready to kickstart your career in customer service, we want you as our next Entry-Level Customer Service Representative! In this role, you'll be the face of our company, providing friendly, professional, and efficient support to our customers. Your ability to listen, empathize, and find solutions will make you an invaluable part of our team. What You'll Do: Respond to customer inquiries via phone, email, or chat with professionalism and care. Troubleshoot and resolve customer issues, ensuring a positive experience every time. Maintain accurate records of customer interactions and follow up as needed. Collaborate with your team to share insights and improve the customer experience. Learn and grow in a supportive environment that values your development. What We're Looking For: A customer-first mindset with a genuine desire to help others. Strong communication skills, both written and verbal, with a friendly and professional tone. The ability to multitask and stay calm under pressure. A detail-oriented approach to ensure nothing slips through the cracks. A positive, can-do attitude and a willingness to learn and grow. Why You'll Love This Role: You'll be the hero our customers rely on, making a real impact every single day. You'll work in a supportive, collaborative environment where your contributions are valued. Every day brings new challenges and opportunities to learn, grow, and excel. If you're ready to bring your passion for people and problem-solving to a role where you can thrive, we want to hear from you! Apply now and let's create amazing experiences together.
    $28k-36k yearly est. 5d ago
  • Member Support Representative (Local Candidates)

    Christian Healthcare Ministries 4.1company rating

    Service Representative Job 23 miles from Twinsburg

    Are you passionate about serving others and looking for a career with purpose? Join Christian Healthcare Ministries (CHM) as a Member Support Representative-the "front line" of our ministry. This entry-level role is perfect for someone who thrives on connecting with people, solving problems, and offering spiritual encouragement. You'll assist our members through phone and email, addressing general inquiries, verifying information, and supporting them in meaningful ways, including the opportunity to pray with and minister to them. What We Offer Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Essential Job Functions In this role, you'll: Engage with members via phone and email, prioritizing timely and accurate responses. Verify and update member information as needed. Provide recommendations and suggestions to prospective members. Address and escalate member concerns to management when necessary. Clearly and concisely communicate guidelines and information. Offer emotional support and spiritual encouragement, including prayer. Collaborate with team members to ensure a seamless member experience. Maintain professionalism while embodying CHM's mission, vision, and values. What You Bring Education: High school diploma or equivalent. Technical Skills: Proficiency with PCs, Microsoft Office, and routine office equipment. Communication: Strong verbal and written skills with active listening abilities. Customer Focus: Empathy, patience, and a commitment to exceptional service. Organization: Ability to multitask, manage workloads, and solve problems effectively. Schedule 9:00 AM to 5:00 PM, Monday through Friday. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $27k-31k yearly est. 15d ago
  • Customer Care Representative

    Action Industries

    Service Representative Job 19 miles from Twinsburg

    As a Customer Specialist for Action Industries, you will perform a broad spectrum of customer service functions to fulfill customer needs and assure customer satisfaction. Job Responsibilities: Assure the accurate and timely processing of customer transactions (orders, RMA's, quotes, catalogues/sample requests and returns) to assure customer satisfaction. Gather customer information and identify products that meet customer needs; recommend potential products or services to management; generate sales leads. Provide technical customer service; educate customers on product features and benefits. Set-up and maintain customer files; maintain records of all sales activities. Resolve product or service problems; clarify complaints, determine cause and identify solution, expedite correction and follow-up to ensure resolution. Process product recalls Sell products and services. Maximize promotions. Establish and maintain effective customer relations. Provide support to outside sales representatives. Serve as a member of the Customer Service team, provide assistance and support as required Qualifications: High school diploma or equivalent is required. Associate or bachelor's degree preferred. 5+ years of experience in customer service, customer focused role required Demonstrate strong problem solving and analytical skills Strong communication and problem-solving skills Experience with Microsoft Office suite of products, Customer Master software Experience with ERP system, (SAP preferred) Ability to prioritize and multitask Proactive attitude towards work, teamwork, and cooperation Benefits: Medical, dental, vision, buy-up life, and short-term /long-term disability insurance. Employer paid $50,000 in Life Insurance. Safe harbor 401K plan match with 100% match on the first 3% of contributions, then 50% on the next 2% of contributions. Paid holidays and PTO Various performance-based bonus programs
    $28k-35k yearly est. 15d ago
  • Customer Service Specialist Consumer Banking

    Manpowergroup 4.7company rating

    Service Representative Job 17 miles from Twinsburg

    As a Customer Service Specialist, you will be the voice, assisting clients with their banking needs in a high-energy, fast-paced call center environment. This role involves problem-solving, educating clients, and providing technical support while maintaining professionalism and empathy. Training will take place on-site for at least three months before transitioning to a work-from-home opportunity. Various shift schedules are available, including weekend options with additional compensation. Primary Responsibilities Handle inbound calls, answer client questions, and provide technical support. Resolve issues, de-escalate concerns, and enhance the client experience. Navigate multiple systems while communicating effectively over the phone. Qualifications 1-2 years of client service experience. High school diploma or GED. Strong communication, problem-solving, and multi-tasking skills. Advanced computer proficiency with the ability to navigate multiple screens. Schedule flexibility, including working weekends and participating in shift bids. Compensation & Benefits 401(k) matching, generous PTO, tuition reimbursement, and performance-based rewards.
    $26k-33k yearly est. 2d ago
  • Memory Care Coordinator (LPN, Assisted Living)

    Danbury Brunswick

    Service Representative Job 30 miles from Twinsburg

    At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That’s the Danbury Difference Benefits for full time employees: · Company paid Short Term Disability, Long Term Disability, Life and AD&D · Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D · 401(k) · Paid Time Off · Paid Holidays · Tuition Reimbursement Danbury Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i. e. , stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer’s and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident’s admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident’s use of resources, and to promote the resident’s increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident’s sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer’s and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! Danbury Senior Living is an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789
    $36k-51k yearly est. 1d ago
  • Insurance and Financial Services Representative- Looking for Entrepreneurs

    State Farm 4.4company rating

    Service Representative Job 10 miles from Twinsburg

    Join The Leaders. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and make a positive impact in your community. State Farm is committed to placing customer needs first, operating fairly and doing the right thing. Take a look and ask yourself if representing State Farm as an independent contractor agent might be the right opportunity for you. We Look For People Who: Want to make a positive difference in people's lives and in their community Want a career that can be both personally and financially rewarding Have key entrepreneurial traits including the desire to manage their own time and personal financial success We Seek Candidates With: Proven ethical behavior The desire to network and build relationships that will obtain new customers, and retain existing customers Ability to organize, operate and assume the risk of running a business with a focus on marketing and customer service Drive for personal and financial achievement through meeting customer needs Demonstrated success driving business results (not limited to insurance or financial services) Strong track record of professional success; ideally in external sales, business ownership or management roles A strong positive presence in the local community Financial ability to begin and sustain a business Some of the Benefits of Becoming a State Farm Agent: Ability to offer a wide range of insurance, financial services and banking products to meet customer needs An opportunity that allows you to maintain your own schedule Ability to select, lead and develop your own team Worldwide travel opportunities National marketing and advertising support Signing bonuses and paid training program with State Farm benefits during training period Hands-on field development training experience with an established agent and continued support Customer Care Centers are here 24/7 to assist State Farm customers and agents State Farm is an equal opportunity employer. Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.] State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
    $28k-34k yearly est. 3d ago
  • Client Services Specialist

    Vantage Financial Group, Inc. 3.9company rating

    Service Representative Job 10 miles from Twinsburg

    Job Title: Client Services Specialist Job Type: Full-Time We are seeking an experienced, proactive and organized Client Services Specialist to support one of our top financial advisors. This individual will play a key role in managing daily operations, providing top-tier customer service and supporting the financial advisor in various administrative tasks. The ideal candidate is self-motivated, detail-oriented, able to multitask efficiently and takes the initiative to address client and team needs. Key Responsibilities Serve as the primary point of contact for client inquiries, providing exceptional customer service and managing communication between clients and the financial advisor. Schedule and coordinate client meetings, including preparing necessary documentation and follow-ups. Assist in preparing financial documents, reports, and presentations as required by the advisor. Maintain and organize client files and databases, ensuring all information is up-to-date and accessible. Handle general administrative tasks such as answering phone calls, managing emails, and organizing the office environment. Process new account applications, transfers, and other client paperwork accurately and in a timely manner. Track and follow up on client requests, ensuring resolutions are achieved quickly and professionally. Monitor compliance requirements and ensure all client interactions and files meet regulatory standards. Assist with marketing efforts, such as updating client communication materials and managing social media presence. Other duties as assigned by the financial advisor to support office efficiency and client satisfaction. Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred. At least 1 year experience in a retail investments role FINRA registrations (Series 6, 7, or 63) preferred but not required to start. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and financial software. Experience using the CRM Redtail is a plus. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Demonstrated ability to work independently and take initiative. Additional Attributes A proactive and solution-oriented mindset. Ability to maintain client confidentiality and handle sensitive information with discretion. Strong time management skills and ability to prioritize workload effectively. A positive and upbeat personality Other Information Competitive compensation based on experience. Vantage offers a suite of employee benefits including PTO, health insurance, dental/vision, ancillary insurance, 401k employer match and more. This is an in-office position at our home office in Independence, OH. After a probationary period and with proven performance, there is an opportunity to work approximately 1 day per week remotely.
    $28k-38k yearly est. 15d ago
  • Account Representative Dock and Door

    Crown Equipment Corporation 4.8company rating

    Service Representative Job 12 miles from Twinsburg

    Account Representative - Dock and Door Outside Sales for Lift Truck Leader : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. This position is based out of Crown's Northeast Ohio branch location and will provide coverage to Stow and surrounding areas. Job Responsibilities: Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives. Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager. Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch. Qualifications: High School diploma or equivalent. Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermediate computer skills including a working knowledge of Microsoft Office Suite. Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled Job Segment: Sales Rep, Outside Sales, Warehouse, Business Manager, Sales, Manufacturing, Management
    $30k-35k yearly est. 6d ago
  • Account Rep

    Genuine Parts Company 4.1company rating

    Service Representative Job 31 miles from Twinsburg

    The Account Representative drives sales, identifies, and generates opportunities for various types of customers. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. The Account Representative provides education of Motion Industries products through technical presentations. JOB DUTIES: • Generates new leads by networking, cold calling, researching various directories and internet sites. • Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction. • Understands complex requirements from customers for preparation of customized quoting. • Delivers effective sales presentations and ensures technical requirements are met. • Assists with on-site troubleshooting of customers' concerns. • Works with and coordinates vendor resources to build relationships and support sales. • Performs other duties as assigned. • Increases revenue and profitability through generation of new business and further development of existing accounts. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED. Typically requires industry and sales experience. KNOWLEDGE, SKILLS, ABILITIES: • Excellent written and verbal communication skills. • A proficient understanding of key sales principles and best practices. • Ability to influence customers, while maintaining healthy relationships. • Ability to take initiative and work with limited direction. • Ability to multitask and manage time well. • Ability to use Microsoft Office. • Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products. PHYSICAL DEMANDS: May be required to be on-call nights or weekends, depending on need. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. By applying, you consent to your information being transmitted by Disability Solutions to the Employer, as data controller, through the Employer's data processor SonicJobs. See Genuine Parts Company Privacy Policy at ****************************************************************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $27k-35k yearly est. 6d ago
  • Customer Service Representative Opening #479429

    Rose International 4.4company rating

    Service Representative Job 25 miles from Twinsburg

    *Hiring Organization: *Rose International * 479429 *Job Title: *Customer Service Representative *Work Model*: Hybrid *Shift: *Mon - Fri 8:00 am - 5:00 pm 2-3 days onsite in a week *Employment Type:* Temporary *Estimated Duration (In months)*: 4 *Min Hourly Rate($):* 24.00 *Max Hourly Rate($): *26.00 *Must Have Skills/Attributes*: Customer Service, ERP, Sales, Supply Chain *Job Description* \*\*\*Only qualified Customer Service Representative candidates located near the Westlake, OH area to be considered due to the position requiring an onsite presence\*\*\* *Required Education:* * High School diploma *Required Qualifications/Skills/Experience:* * 2-5 years of experience in Customer Service / Supply Chain / Sales * Customer-facing operations (i.e. Customer Service, Sales) * Order to cash process knowledge * Cloud-based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications * Supply Chain understanding *Customer Service Overview:* * Deliver an amazing Customer Service Experience (CSX) by being fully accountable for the end-to-end customer journey, and collecting feedback to drive continuous improvement. * Be the single point of contact for current and new client customers while interacting and collaborating internally with relevant departments to meet customer expectations and needs. *Job Duties:* * Accountable for customer-facing activities/customer experience, acting as a single point of contact for customers, adopting a customer-centric mindset within day-to-day interactions (set and meet expectations, stress-free experience, maintain a positive & professional demeanor). * Run OTC and Customer Service Management, focusing mainly on customer interaction-related activities (in/outbound) * Voice of Customer: Contribute to the understanding of customer segments, trends needs, and expectations by reporting and providing feedback on client interactions. * Build customer trust & relationships by supporting in supply, commercial & application inquiries, collecting feedback and identifying opportunities to drive customer satisfaction, including regular visits. * Customer Relationship Management (CRM) Data: Enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Schedule follow-up actions. * Customer Service Experience Operations: Provide a quality service to customers while identifying opportunities to secure new business or support retention via customer interaction. * Handling customer cases and dealing with complex queries to minimize disruption & downtime. * Collaboration: Close collaboration with internal partners/functions (CSX, Center of Excellence/CoE, Global Business Solutions/GBS+, Supply Chain), mainly via Service Cloud, judging and aligning priorities to meet customer expectations and needs vs. Supply Chain capabilities; monitor and ensure delivery of other functions commitments. * Customer Experience Implementation: Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing. Differentiate service per customer according to Customer Segmentation, Service Levels, and customer satisfaction level. * Continuous Improvement: Contribute to reviewing existing operations in one's own area of work and generate new ideas to assist in identifying continuous improvements to enhance operational efficiencies, streamline workflows, or improve customer experience. * Performance Management: Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use KPIs, performance management systems, and reports to improve personal performance. * Supporting Systems: Utilize customer service supporting systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to systems improvement (internal & external use). * Time Management & Activities Planning: Plan activities daily, weekly, and monthly to ensure business continuity, enhance efficiencies, and improve customer satisfaction. Actively participate in team meetings to align priorities. * Compliance: Comply with client's Corporate Standards, Global SHE, and Sustainability requirements. Industry: Chemical and Consumer Goods Industry Estimated Start Date: 04/07/2025 Dress Code: Business Professional *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Types: Full-time, Temporary Pay: $24.00 - $26.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Vision insurance Shift: * 8 hour shift * Day shift Application Question(s): * Do you have 2-5 years of experience in Customer Service / Supply Chain / Sales? * Do you have knowledge of the Order to cash process? * Do you have any experience with ERP systems (SAP) and an understanding of the supply chain? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * High school or equivalent (Required) Experience: * Customer Service / Supply Chain / Sales: 2 years (Required) Ability to Commute: * Westlake, OH 44145 (Required) Work Location: In person
    $24-26 hourly 3d ago

Learn More About Service Representative Jobs

How much does a Service Representative earn in Twinsburg, OH?

The average service representative in Twinsburg, OH earns between $23,000 and $51,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average Service Representative Salary In Twinsburg, OH

$34,000

What are the biggest employers of Service Representatives in Twinsburg, OH?

The biggest employers of Service Representatives in Twinsburg, OH are:
  1. MP Biomedicals
  2. VCA Animal Hospitals
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