Customer Service Administrator
Service Representative Job In Saint Louis, MO
The Gund Company has an immediate opening at our St. Louis, MO manufacturing plant for a full-time Customer Service Administrator 1st shift to join our team!
Do you want to join a company, where you will find friends who will support and challenge you to accomplish goals that provide amazing growth opportunities.
Shift: First 8:00am to 4:30pm, Monday - Friday
Starting Hourly Wage: $22
Plant/Work Location: 2121 Walton Rd. St. Louis, MO 63114
What we do:
The Gund Company is in the business of engineered material manufacturing.
We are the industry leader in manufacturing and fabricating specialized engineered thermoplastic materials that provide a unique performance advantage. (think: Customized non-conductive parts for diverse industries). We manufacture and fabricate custom parts from drawings and sample parts (reverse engineering).
At The Gund Company: We Take Care of Each Other, Take Care of the Customer and Take Care of the Business.
Our team prides themselves on being a group of fun, driven, problem-solvers who LOVE what they do!
What are we looking for?
Accurately respond to customer inquiries and quote requests in a timely manner (order status and product information).
Build relationships with TGC's customers.
Ability to navigate through database systems to enter quotes and customer orders. (ERP-CRM software)
Coordinate with the Production Department to obtain accurate job cost estimates.
Manage customer inventory requirement through use of Purchase Requisition Process with our TSE Market
This position reports to the TSE Value Stream Manager
Ability to communicate professionally with customers to understand and respond to their needs in a timely manner.
Proficiency with Windows based software including Microsoft Office Applications.
Basic to intermediate math aptitudes and detail oriented. (interpreting detailed information from work orders)
Requirements
What do we need from you?
High school graduate level and problem solving or higher, required.
2 or more years of related experience in customer service in a manufacturing environment, preferred.
Basic to intermediate math aptitudes and a detail-oriented information processing capability, preferred.
Experience with reading and interpreting technical drawings, preferred.
Ability to communicate effectively and professionally with customers to understand and respond to their needs.
Follow company procedures for using our software system to efficiently manage the order fulfillment process.
Proficiency with Windows based software including Microsoft Office Applications.
Why Join Us?
We Take care of Each Other, Take Care of the Customer and Take Care of the Business!
A safe and healthy work environment
Paid Time Off (PTO) and Paid Holidays
Low-cost comprehensive employee benefits: Health, Dental, Vision, Life, and Disability
401(k) retirement savings program with a 50% employer match (up to 6% of contributions)
ESOP (Employee Stock Ownership Plan) - 30% employee owned - Shares are awarded each year - no out-of-pocket investment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discriminating based on race, gender, age, religion, national origin, veteran status, sexual preference, or disability.
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Client Service Representative
Service Representative Job In University City, MO
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Participate in Cybersecurity Challenge! Showcase your skills for DoD Job Opportunities!
Service Representative Job In Saint Louis, MO
Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD.
This event is designed to help you:
Unlock career opportunities and get on the radar of DoD recruiters
Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations
Connect with your peers and build a strong, supportive network of cybersecurity professionals
Competition details:
When: June 14, 2025
Where: Virtual
Duration: 8 hours (11am - 7pm ET)
Cost: Free
Early application deadline: April 8, 2025
Total prize pool: $15,000
Experience required: All levels of cybersecurity are welcome
Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security
About you:
You must be a U.S. Citizen or a permanent resident with a valid Green Card.
You must be over the age of 18.
Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
Fertility Care Coordinator
Service Representative Job In Saint Louis, MO
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in
careers
that match the unique gifts of unique individuals –
careers
that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
The Fertility Care Coordinator teaches couples the Creighton Model Fertility Care System of recognizing the cycles of fertility and infertility to achieve or avoid pregnancy or to monitor gynecologic health.
Qualifications:
Experience: Supervised teaching experience of Creighton Model Fertility Care required.
Required Education: Must have completed the educational phases and supervised practicum necessary for FCP certificate.
Preferred Experience: OB/GYN experience preferred. Previous FCP experience preferred.
Certifications: Must be certified as a Fertility Care Practitioner by the American Academy of Fertility Care Professionals or be eligible for certification.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Customer Support Specialist
Service Representative Job In Saint Louis, MO
Join Swipesum, one of the top 100 disruptive fintech startups globally. A 2023 & 2024 Inc. 5000 list maker for fastest growing private companies in the US, the number one financial services company in the Midwest. Our commitment to customer experience has been the key to our success, and we're looking for our next Team Member.
This job is on-site and located in the CIC building at the Cortex in Midtown.
As a Customer Success Team Member at Swipesum, you'll have the opportunity to work alongside a team of industry experts and play a pivotal role in delivering unparalleled service to our valued clients. From guiding new clients through the onboarding process to resolving any issues that arise with existing customers, you'll be instrumental in driving customer satisfaction and retention.
Here's a glimpse of what your role entails:
Data collection and entry of applications and underwriting documentation into financial institution's software portals
Ownership of post-sale onboarding, continued support, and retention
Primary contact for client issues and responsible for issue resolution
Answer telephone calls, emails, and support desk communications from current customers
Occasional travel and on-site meetings with clients and potential hardware setup
Escalate customer account issues to appropriate partner or escalation contact
Organize all customer interactions in our CRM and internal software
Creating brand advocates that generate testimonials and referrals
Learn both high-level and technical payments knowledge to use when solving customer inquiries
Handle multiple customer inquiries at one time
Manage inquiries with ticketing system
Meet goals and objectives using quantitative and qualitative metrics set in place
Our Ideal Candidate
2-5 years of experience in a similar role
A natural problem solver who prefers to own responsibilities
Has customer service experience and enjoys picking up the phone with a smile
Thrives in a fast-paced work environment with constant change
Business software acumen: CRM, Service ticketing, phone, webchat, email
Strong client-facing problem-solving and communication skills
Persuasive and trustworthy
Respectfully handles criticism
Process-oriented and organized
Payments industry knowledge is a plus
Strong work ethic in a team-based environment
Works well with the entire Swipesum team, not just individually
Ability to multi-task and juggle multiple projects and issues simultaneously
Customer Service Representative
Service Representative Job In Kirkwood, MO
About Us:
Smart Rehab LLC is a leader in fitness and dance facilities, based in Kirkwood, Missouri. Our company is dedicated to promoting health and wellness while providing exceptional recreational and hospitality services. We are committed to creating an environment that inspires healthy, active lifestyles for our customers and community.
Position Overview:
We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team. In this role, you will be the face of Smart Rehab LLC, assisting customers with inquiries, providing information about our services, and ensuring a positive experience at our facility.
Key Responsibilities:
Welcome customers and provide exceptional service in person, via phone, and email.
Address customer inquiries about programs, memberships, and facilities.
Assist with bookings, memberships, and account updates.
Resolve customer concerns and escalate complex issues to the appropriate team.
Maintain accurate records of customer interactions and transactions.
Collect and document customer feedback to improve services.
Support the team with administrative tasks and facility operations as needed.
Qualifications:
High school diploma or equivalent; additional certifications in customer service or hospitality are a plus.
Proven experience in a customer service role, preferably in fitness, recreation, or hospitality industries.
Strong interpersonal and communication skills.
Excellent problem-solving and organizational abilities.
Familiarity with Microsoft Office Suite and point-of-sale or customer management systems.
Ability to work flexible hours, including evenings and weekends, as needed.
A positive attitude and commitment to fostering a welcoming environment for customers.
What We Offer:
Competitive hourly pay and opportunities for advancement.
A supportive, dynamic work environment focused on health and wellness.
Discounts on facility memberships and programs.
Ongoing training and professional development opportunities.
Customer Service Specialist/Call Center Rep
Service Representative Job In Saint Louis, MO
Our client, located in St. Louis, MO, is looking for multiple Customer Experience Specialists to joing their team. This is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Pay: $18 & up (DOE)
The Customer Experience Specialist will:
Operate in a Call Center environment as a customer success advocate
Answer high-volume, inbound calls or texts from current customers in a timely manner
Perform routine data entry and validation tasks
Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties
Interact with multiple departments to expedite processing and/or issue resolution
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Mortgage and/or financial services call center experience is a plus
Bilingual Spanish is a plus
General understanding of applicable Federal, State and Local mortgage regulations a plus
Capable communicator, written and oral
Strong negotiation skills with ability to effectively resolve problems
Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Service Associate
Service Representative Job In OFallon, IL
Clark Wealth Partners is a growing, client-focused RIA firm dedicated to delivering comprehensive financial planning and investment management services. We take pride in providing wisdom and guidance to our clients, symbolized by our firm's owl logo. As we expand, we are looking for a Client Service Associate (CSA) to join our team and play a vital role in ensuring an exceptional client experience.
Role Summary
As a Client Service Associate (CSA), you will be a key point of contact for clients, ensuring smooth and professional interactions with our firm. This role requires strong organizational skills, attention to detail, and the ability to manage client communications and operational tasks efficiently.
You will work closely with financial advisors and support staff to ensure a seamless client experience, making a meaningful impact on our clients' financial well-being.
Key Responsibilities
Client Engagement & Support
Serve as the primary point of contact for clients and prospects, delivering outstanding service.
Manage client communications, including responding to inquiries, scheduling meetings, and providing follow-ups.
Prepare and review client meeting materials, financial reports, and account summaries.
Account Management & Operations
Process new account applications, transfers, deposits, and withdrawals.
Maintain and update client records in Wealthbox CRM to ensure accuracy.
Assist with compliance documentation and record-keeping.
Monitor and complete workflow tasks promptly to minimize backlog.
Administrative & Advisor Support
Support financial advisors with case preparation and client reviews.
Draft and proofread client communications, meeting notes, and reports.
Coordinate scheduling for client meetings, webinars, and internal team discussions.
Assist with firm-wide operational initiatives and process improvements.
Qualifications & Requirements
Licensing: Series 65 (preferred but not required).
Technology Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with financial software like RightCapital, Wealthbox, and Tamarac (a plus).
Client Service Skills: Strong interpersonal, organizational, and communication skills.
Detail-Oriented: Ability to manage multiple tasks accurately and efficiently.
Compliance & Integrity: Must be dependable, trustworthy, and able to pass background and credit checks.
Why Join Clark Wealth Partners?
Growth-Oriented Firm: Be part of a company that values professional development and leadership opportunities.
Collaborative Team: Work in a supportive, team-based environment with experienced financial professionals.
Client-Focused Mission: Make a meaningful impact on clients' financial well-being.
Compensation & Benefits
Competitive Salary: Based on experience ($50,000 - $85,000).
Bonus Opportunities: Based on key performance indicators.
Paid Time Off: Paid holidays and vacation time.
Health Insurance: Available upon request.
401(k) Match: Employer contribution to your retirement savings.
Client Service Associate - Wealth Management (W)
Service Representative Job In Saint Louis, MO
We are a wealth management firm, focused on supporting clients through all stages of life. We have a blended business that integrates and coordinates retirement planning, estate planning, and investment management. Our mission is to partner with our clients and help them navigate towards and through a successful retirement. Many of our clients have been part of our family for generations and we are passionate about assisting generations of families. We are a close team and support each other to achieve this mission! We love to help people, and work hard to do so, but also know when to have a good laugh, and are always looking for ways to grow individually and across the team - hopefully this sounds like you!
The Client Service Associate at our firm is a person who supports the advisors, the firm's overall operational efficiency, as well as the client experience, and thrives in having many responsibilities and ways to provide value to others. Using strong communication skills and a professional demeanor, the position supports clients, other team members, and the office as a whole by providing exceptional service both internally and externally. You are responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching and resolving client service issues, and preparing required documents. You are a tech-forward person that loves to dig in and build out technology to create efficiencies. You thrive in a fast-paced environment and maintain a positive and poised attitude at all times. You're an administrative pro who wants to be more and do more. You are organized and able to work independently while thoroughly appreciate being part of a team. You love organization and projects and delight in filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You take immense pride in your work and your reliability, understanding that every person is critical when working in a small team dynamic.
Administrative Support
Serves as first point of contact for visitors to the firm while demonstrating a positive and upbeat attitude
Answers incoming phone calls, takes accurate messages, redirects calls to appropriate individuals
Schedules meetings
Maintains electronic and paper filing systems for organization and order
Work with financial advisors through weekly meetings to help maintain business plans, processes, tasks, marketing, client communications and follow up processes
Coordinates with outside vendors and consultants as necessary
Tracks and reports professional continuing education hours and advisor licensing & reporting requirements.
Other administrative tasks as needed
Client Service
Prepares and ensures insurance and investment new account paperwork is successfully submitted which includes preparing forms, obtaining appropriate signatures, preparing documentation to upload, and coordinating rollovers
Handles routine matters for client accounts including processing name and address changes, beneficiary changes, bank authorizations, answering client questions
Assists in preparation for client meetings and calls; sending out agendas and preparing materials, including client illustrations, graphs, charts, reports, etc.
Corresponds with clients to resolve client service challenges as they arise
Effectively manages and prioritizes assigned client service tasks and follows CRM workflows
Tracks outstanding client service items, proactively address outstanding issues or alerts and provide updates on pertinent items to the team
Helps clients understand what is needed from them and follow up to ensure they follow through
Supports the process with prospective clients
Assists clients in navigating online access to their accounts
Other client service-related tasks as needed
Operations Support
Completes data entry and run reports in various software and spreadsheets
Assists in the creation/co-creation and continuous updating of client service workflows in CRM system
Assists with additional operations projects (tech projects, data analysis) as needed
Qualifications
A strong desire, ability, and commitment to deliver on the above with consistently high performance
2+ years' experience within professional services; Wealth Management preferred
High school diploma required; Bachelor's degree highly preferred or equivalent work experience
Proven experience in administrative and/or client service support roles
Experience with our core platforms is preferred (Redtail, Netx360, Microsoft Suite)
Friendly and outgoing demeanor
Excellent communication skills - written and verbal
Strong organizational and time management skills
Attention to detail and accuracy in data entry and recordkeeping
Able to self-manage, prioritize and manage time effectively, while following established processes and procedures
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
A curious nature and a commitment to continuous professional learning and development
Customer Service Representative
Service Representative Job In Bridgeton, MO
Customer Service Representative
Duration: 12 Month Contract to Hire
Pay Rate: $17 Hourly
Looking to Hire Right Away!!
Must Haves:
2+ Years of Customer Service experience in Call Center Environment
Organized, reliable, & meet deadlines
Basic computer skills with ability to navigate dual computer screens while taking inbound calls
Strong written and verbal communication skills
Day to Day:
Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle. These calls will be 2-3 Minute each in length assisting customers with automotive warranty and coverage of their policies. Ideal person is bilingual in English and Spanish.
Hybrid Schedule- Tuesday and Wednesday in Office and 3 days remote
Client Service Representative
Service Representative Job In Edwardsville, IL
Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client service support, we would like to talk to you! Our growing financial service firm, Slagle Financial, in Edwardsville, IL is seeking to add a Client Service Representative to our team!
The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business.
Job Description:
The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery.
Key Skills:
Strong organizational skills
Excellent communication; written and verbal
Attention to detail and accuracy
Proactive management style and consistent follow-through
Active Listening and Decision Making
Minimum Requirements:
Finance/associate's degree preferred
Financial Industry experience preferred
Experience with MS Office Suite and the ability to learn new software quickly
CRM experience
Responsibilities:
This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include:
Client Service
Assisting clients with overall maintenance of annuity accounts
Non-financial changes, RMDs, withdrawal requests, allocations, policy renewals, etc.
Filing death claims for deceased clients.
Obtaining all necessary paperwork from both clients and insurance carriers; ensuring the completion of claim.
Keeping databases updated with closed accounts, portfolio values, and general information.
Helping clients with online registrations for accessing accounts via Orien or directly through company website.
Respond to incoming and outgoing client inquiries by phone and email requests.
Running annual RMD report for eligible clients; ensuring required distributions are taken.
Act as liaison between clients and financial advisors when needed.
Meeting with clients if necessary.
Balance Sheet, completion, and Appointment Prep
Assign task provided by advisor dictations to staff
Administrative/ Misc.
Attend educational seminars and client events
Assist in training and development
Back Up for client operations specialist
Ensure all scheduled appointments are readily prepared for each financial advisor
Database maintenance
Hours
M-F 9am-5pm
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Basic Life Insurance
401(k)
PTO
Salary
To be discussed by the firm
Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Customer Excellence Specialist
Service Representative Job In Saint Louis, MO
Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Saint Louis MO.
The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
The Customer Experience Specialist will:
Operate in a Call Center environment as a customer success advocate
Answer high-volume, inbound calls or texts from current customers in a timely manner
Perform routine data entry and validation tasks
Handle routine calls, emails and/or chat responses with client employees, consumers and/or authorized 3rd parties
Interact with multiple departments to expedite processing and/or issue resolution
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Mortgage and/or financial services call center experience is a plus
Bilingual Spanish is a plus
General understanding of applicable Federal, State and Local mortgage regulations a plus
Capable communicator, written and oral
Strong negotiation skills with ability to effectively resolve problems
Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Service Representative Job In Saint Louis, MO
Job Title: Customer Service Representative
*The schedule for this role is in-office Monday-Friday*
Come join our team and take your career to the next level. The perfect opportunity to further develop your skills and grow your experience.
United Fulfillment Solutions, Inc. is a full-service product fulfillment company. With the position located in Des Peres MO, we are seeking a highly motivated, career-oriented individual for the position of Customer Service Representative capable of managing multiple accounts in our multi-client 3PL warehouses.
This individual will be the in-house contact for clients to help ensure accounts stay up to date, answer processing questions, and adhere to company standards.
Responsibilities:
Be a client advocate
Handle inbound inquiries and resolve customer service issues via web, email, and phone.
Respond to customer inquiries in a timely and professional manner.
Coordinate all customer needs through the appropriate departments, including special requests - expedites, shipping routing, special receiving requests, compliance guidelines, special processes, client portals etc.
Follow up with other departments to ensure the service standards are being met.
Proactively communicate any changes in commitment to customers and/or the company
Able to use own abilities and ingenuity in combination with standardized process to reach a resolution on all customer service issues.
Prepare reports for customer satisfaction and inventory management
Assist in the constant improvement/ development of processes based on daily interactions and experience
The individual should also be an independent worker able to problem solve quickly with a limited amount of supervision.
Assist the finance department in chargeback disputes and provide documentation as needed.
Provide coverage for co-workers who are out of the office to ensure full coverage.
Other duties as assigned as necessary.
Skills:
HS Diploma required
Must be proficient at all MS Office Products (Word, Excel, Outlook, etc.)
Experience with CMS: Zendesk
Must have utilized a phone for customer interactions
Must be able to work independently
Must have excellent communication skills
Strong problem solving & decision-making skills
Strong sense of urgency and ability to work in a fast-paced environment
Ability to maintain an upbeat and positive attitude
Strong organization skills and multi-tasking capabilities
Benefits:
Weekly Paychecks
6 Paid Holidays
Promotions from within
Opportunities for numerous training programs
160 hours of Personal time. 40 hours per quarter
Company-paid life insurance
Medical insurance (Company covers 75% of Employee Health benefit)
Dental insurance (Company covers 50% of Employees Dental benefit)
Short term disability
401K
Schedule:
8-hour shift
Day shift
Monday to Friday
In Office
Work Location: St. Louis, MO (this job is not remote)
Job Type: Full-time
Send your resume to the email address below:
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Financial Services Representative
Service Representative Job In Edwardsville, IL
GET MORE OUT OF YOUR CAREER
Choose a career where changing someone else's life for the better is also life-changing for you - personally, professionally, and financially.
OUR CORE VALUES
Faith: Complete confidence, trust, and hope in a person, community, or system.
Growth: Commitment to new learning and doing the work required to get better every day.
Grit: The courage to take personal initiative and persist with a positive attitude and the same level of energy despite facing setbacks and rejections.
Gratitude: The conscious effort to count one's blessing. This generates a climate of positivity that both reaches inward and extends outward, helping to deal with adversity and build strong relationships.
Charisma: Compelling attractiveness or charm that inspires action from others. Positive energy, confidence, lifting people up, the "IT" factor.
OUR PASSION
Improving Lives
Protecting Dreams
Building Legacies
OUR NICHE
Empowering people to discover and pursue what's possible.
OUR 4 UNIQUES
Exclusive: Only Northwestern Mutual advisors have access to Northwestern Mutual's products/services.
Planning: We offer an integrated, comprehensive, holistic planning experience.
Proven Process: The Northwestern Mutual business model.
Training and Development: Best in our industry.
CAN YOU SEE YOURSELF HELPING OTHERS REACH THEIR FINANCIAL GOALS?
Over half of our current advisors found their calling in financial services after working in other industries. Wondering if you'd be a good fit? See how many of the characteristics below match up to you:
-You know how to connect with people, building personal, trusted relationships.
-Financial planning is interesting to you.
-You're a driven person who's committed to succeeding.
-You're ready to earn more for your hard work.
-You enjoy helping people make more informed, confident decisions.
-You're ready to live the life you want, both personally and professionally.
A CAREER WITH ENDLESS OPPORTUNITIES
This career allows you to get paid what you are worth based on the results you achieve and the impact you have. Compensation is a combination of commission, investment management fees, residual income, bonuses, and company benefits. Our training allowance program and our launch accelerator program assist our advisors in the early stages of their careers.
INCOME GROWTH OPPORTUNITY:
Average
Years 1-4 $76,000
Years 5+ $576.000
Top 25%
Years 1-4 $176,000
Years 5+ $1,800,000
FINANCIAL PLANNING WITH NORTHWESTERN MUTUAL
Are you looking for more fulfillment from your career? Are you starting to think about a job change? Now's the time to consider Northwestern Mutual.
Our financial professionals help clients reach their goals by developing and implementing financial plans to show clients where they are today, plan where they want to go tomorrow, and provide the financial tools and support to help them get there.
Sounds exciting and scary all at the same time? Don't worry, we don't expect you to know everything on day one. That's why you'll receive in-depth training and partner with industry experts until you're ready to do it on your own.
BEYOND INCOME, YOU'LL ALSO HAVE ACCESS TO A COMPREHENSIVE BENEFITS PACKAGE:
Comprehensive medical insurance.
Two pension plans.
Life and disability insurance.
Healthcare and dependent care reimbursement accounts.
Reimbursement for licensing and ongoing education.
IDEAL CANDIDATE:
We are seeking values-driven people with different backgrounds and work experience, including but not limited to: accounting, financial services, business development, hospitality, banking, sales, marketing, management, educators, athletics, legal, communications, real estate, entrepreneurs, military veterans, and community influencers. Ideal candidates have a bachelor's degree from a four-year college or university and have strong interpersonal skills, grit and determination.
ABOUT NORTHWESTERN MUTUAL:
At Northwestern Mutual we believe that everyone deserves to ‘spend their lives living' and that a strong financial plan is a cornerstone for ensuring that reality! Financial security is not just something that happens in retirement but is an enabler for our clients to spend their life living!
Our teams of financial advisors across the nation embody these beliefs and are committed to helping clients reach their financial goals. With over 50% of American's citing that their financial planning needs improvement, a career with Northwestern Mutual provides abundant opportunities to serve this growing need!
Recognized by FORTUNE as one of the "World's Most Admired" companies, Northwestern Mutual has been among the leaders in the financial services industry for nearly 160 years and has a proven track record of financial success.
Recent Awards and Accolades:
-FORTUNE 97
-Unsurpassed Financial Strength with total company assets of $290 billion.
-96% of policy owners stay year after year.
-Top 10 Independent Broker-Dealer. Financial Advisor Magazine.
-$161 billion client assets held or managed by Northwestern Mutual.
-The largest direct provider of life insurance in the US.
-4.6+ million total clients.
-Industry leader in total dividend payout with $6 billion.
Job Type: Full-time
Pay: $85000 - $156,000.00 per year
BENEFITS:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Paid training
Tuition reimbursement
Vision insurance
Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company, Milwaukee, WI and its subsidiaries. Amanda Kendall is associated with the local office at the above address and is not a licensed insurance agent, registered representative of a broker-dealer, investment adviser representative of a registered investment adviser, or representative of a federal savings bank.
While links to other websites are provided for convenience and information, please be advised that except for information related to Northwestern Mutual (NM), the inclusion of, or linking to, other websites does not imply NM endorsement of, nor responsibility for, those websites.
Your transmission of electronic mail to this address represents your consent to two-way communication by Internet email. If you received this in error, please contact the sender and delete the material from any computer on which it exists.
Customer Support Specialist
Service Representative Job In Saint Charles, MO
Duties and Responsibilities: Direct customer calls to proper department. Provide telephone sales and customer support for a variety of biomedical products Creation of packing lists. Print shipping documents and instructions for ordered items Gathering ordered items and verifying all items and shipping documents are correct prior to packaging,
Maintain/update in stock inventory and notify production department of low quantities and backorders.
Schedule domestic and international shipments with FedEx, UPS, and DHL
Verifying Customer and account data by reviewing and correcting information. Ensure entered data is accurate.
Verify incoming shipment accuracy and records
Aid in unloading supplier deliveries and maintaining warehouse organization.
Seasonal Merchandising Service Associate - Weekends Preferred
Service Representative Job In Chesterfield, MO
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs.
Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate.
Creating visually appealing product selections that are safe, clean, and easy for customers to access.
The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion.
What We're Looking For
Hourly Seasonal: Generally scheduled 10-40 hours.
Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location)
Physical ability to perform tasks that may require prolonged standing, sitting and other activities
Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
Ability to read, write, and perform basic arithmetic (addition, subtraction).
Ability to work overnight and weekends as required.
Ability to utilize web based computer programs to accomplish assigned tasks.
Preferred Qualifications
High school diploma or equivalent.
6 months of Lowe's sales floor experience.
6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays.
3 months of experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws).
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Phlebotomist Patient Services Representative
Service Representative Job In Washington, MO
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, performed daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintain required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Committed to all Policies & Procedures, including Company Dress Code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent is REQUIRED.
Medical training: Medical assistant or paramedic training preferred.
Phlebotomy certification preferred.
Required in California, Nevada, and Washington.
Work Experience:
THREE years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections.
Minimum of 2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
Contract Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-18925 #gttqst
Client Service Representative
Service Representative Job In Saint Louis, MO
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Experience Specialist
Service Representative Job In Saint Louis, MO
Ultimate Staffing is partnering with a national home mortgage lender in Saint Louis, MO looking to hire a Customer Experience Specialist. The Customer Experience Specialist is an entry-level customer service position within a call center environment, supporting Consumer Direct Lending. In this role, you will serve as the primary point of contact for consumers, assisting them through the loan origination process after they have consulted with a licensed loan officer.
Location: Saint Louis, MO
Pay: $23/hourly
Schedule: Monday-Friday
Responsibilities:
Serve as a customer success advocate in a call center environment.
Handle high-volume inbound calls and texts from existing customers promptly and professionally.
Perform routine data entry and validation tasks with accuracy.
Manage routine interactions via calls, emails, and chat with employees, consumers, and authorized third parties.
Collaborate with multiple departments to facilitate processing and resolve issues efficiently.
Complete additional tasks as required.
Exhibit behaviors that align with the organization's culture and core values.
Qualifications:
Mortgage experience is required.
Bilingual in Spanish is a plus.
Familiarity with Federal, State, and Local mortgage regulations is preferred.
Excellent verbal and written communication skills.
Strong negotiation skills with the ability to resolve issues effectively.
Proficiency in computers and common applications (Microsoft Office, Google Suite, etc.).
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Seasonal Merchandising Service Associate - Weekends Preferred
Service Representative Job In Fairview Heights, IL
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs.
Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate.
Creating visually appealing product selections that are safe, clean, and easy for customers to access.
The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion.
What We're Looking For
Hourly Seasonal: Generally scheduled 10-40 hours.
Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location)
Physical ability to perform tasks that may require prolonged standing, sitting and other activities
Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
Ability to read, write, and perform basic arithmetic (addition, subtraction).
Ability to work overnight and weekends as required.
Ability to utilize web based computer programs to accomplish assigned tasks.
Preferred Qualifications
High school diploma or equivalent.
6 months of Lowe's sales floor experience.
6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays.
3 months of experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws).
Pay Range: $15.00 - $15.60 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Associate Benefits (************************************************
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $15.00 - $15.60 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.