Service Representative Jobs in Sterling Heights, MI

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: April 8, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT an administrative role. As a CSS, you would be responsible for (1) managing our entire back-end client sales process, including the building our client Roadmaps (our version of a financial plan), (2) delivering world-class first line ongoing client support and service, and (3) facilitating start-to-finish insurance application execution. Our CSS Team is recognized as the Engine of Golden Reserve that drives this company forward. Golden Reserve's unique approach to financial services is redefining financial planning - we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio. And it is working, we are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country. What we ask · Client Service Excellence : Understanding that we are entrusted with the life savings of our clients is a huge responsibility - that we do not take lightly. · Be The Engine : Ensure our Sales team is supported so that we can help more families - being the steady and consistent voice and leader in every office to make sure we don't stop moving forward. · Commitment : we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way. What we need: Two (2) years+ of financial services experience. Life Insurance Annuity Application Excellence - completion, monitoring & management. GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace. What we provide: · CSS Captains - you will have a three (3) dedicated supporting CSS Team Members that help you manage your (1) workload, (2) new business support (outstanding applications) and (3) policy and training needs. · Competitive Salary - $65,000 - $85,000. · Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance. WORK SCHEDULE Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We also pay overtime. If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume. BEFORE YOU APPLY - this is NOT a typical financial services position -to learn more about the CSS role, check out: A Day in the Life of a CSS. To learn more about how we are different, check out Expedition Retirement, to see if our mission is the right fit for you. (********************************************************* You can also learn more at ********************** Compensation details: 65000-85000 Yearly Salary PI991d612305b6-26***********2

Reporting to the Team Lead of Service, this pivotal role is all about coordinating service orders and delivering exceptional customer service. Kistler seeks a dedicated, detail-oriented individual who excels in managing customer interactions, maintaining accurate records, and collaborating with various teams to swiftly resolve issues. Key Responsibilities: Act as the primary point of contact for customer issues, including service status, and quotes. Conduct technical reviews of service leads. Create Cost Estimates in CRM (C4C) and ERP (SAP S4 Hana) for Calibration, Field Service, and Repair services, and verify application codes and sales IDs on quotes. Follow up on Service Cost Estimates and after order closure. Manage equipment check-ins received from customers. Proactively update customers on service status changes and process any order changes, realigning with Service Administration. Record new contacts, accounts, and emails in C4C, and maintain C4C accounts. Convert service contract quotes into contract orders upon receipt and verification of purchase orders and create repair orders. Verify prices and delivery times on quotes. Ensure accuracy in converting quotes to orders, including application codes, sales details, shipping and payment terms, delivery dates, total value, request dates, and confirmed dates. Support NCR (Non-Conformance Report) follow-ups with Sales Assistants. Coordinate timely issue resolution through effective communication with suppliers, carriers, and internal teams, and address emergency issues promptly ("Firefighter" role). Coordinate and communicate with group companies to monitor service order progress. Maintain accuracy in CRM (C4C) and ERP (SAP S4 Hana) system databases, ensuring alignment with order progress and status. Qualifications & Experience: An associate or bachelor's degree in administration is preferred. Recognized experience in excellent customer service. Strong written and verbal communication skills. Excellent organizational skills, attention to detail and time-management abilities. Ability to work both independently and collaboratively within a team-oriented environment. Proficiency with C4C and SAP S4 Hana (Preferred) or other CRM / ERP solutions. Ability to identify and understand issues and use creativity and innovation to develop solutions. Strong work ethic and service-oriented mindset. Strong record-keeping and analytical skills. Flexibility to adapt to changing priorities and demands. Commitment to continuous improvement and learning. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.

Our client, located in Troy, Michigan, is a leader in providing innovative engineered solutions to a diverse range of industries. The company fosters an environment where teamwork, continuous improvement, and customer satisfaction are paramount. Employees benefit from a collaborative culture that supports growth and encourages the development of skills in a cutting-edge environment. The organization takes pride in maintaining robust relationships with its partners and customers, ensuring that each project is delivered with excellence. Joining this team means being part of a company that values expertise, creativity, and dedication to industry-leading standards. Job Title: Order Entry Associate & Customer Service Location: Troy, MI We are currently seeking a motivated and detail-oriented Order Entry Associate to join our Inside Sales team. As an Order Entry Associate, you will be a key part of our Inside Sales team, interacting with customers and coordinating with various departments to ensure customer satisfaction. This role includes handling various administrative and operational tasks to support sales and production efforts. Key Responsibilities: Answer and manage phone calls and assist visitors at the front lobby. Coordinate with Sales to manage customer requirements, pricing, logistics, and account management. Establish new customer accounts, run credit checks, set up payment terms, and maintain records. Collaborate with Production Control on pricing, lead times, and customer requirements. Validate and process customer quotes, purchase orders, and create related documentation. Process Pull Ahead Requests (PAR) and manage urgent communications across departments. Prepare Material Certifications and ensure proper invoicing for shipments. Handle Return Material Authorizations (RMAs) and follow up with customers on status. Assist in accounts receivable and shipping functions as needed. Respond to customer inquiries and track feedback, ensuring on-time delivery reporting. Qualifications: Minimum 3 years of customer service and inside sales experience. Experience with ERP systems (e.g., Made to Manage, SAP, Plex). Proficiency in Microsoft Office is a plus. Strong attention to detail and excellent organizational skills. Ability to handle multiple priorities in a fast-paced environment. Customer-focused with a positive and professional demeanor. Preferred Skills: Effective interaction with both internal teams and external customers. Strong problem-solving skills and adaptability. Proficiency in processing sales orders, customer inquiries, and account coordination. If you are detail-oriented, thrive in a dynamic setting, and have a passion for providing excellent customer service, we encourage you to apply for this opportunity.

Key Responsibilities Act as a customer advocate within the organization, ensuring high satisfaction levels. Respond to phone, email, and fax inquiries within a set timeframe. Process and manage sales orders accurately, adhering to established procedures. Follow customer service best practices to enhance efficiency and satisfaction. Monitor and ensure timely order entry, shipment processing, and invoicing. Build and maintain strong relationships with customers, sales representatives, and internal teams. Analyze customer inventory reports to manage stock levels and optimize order fulfillment. Oversee custom stock programs, blanket purchase orders, and consignment inventory to prevent stock shortages or excess. Collaborate with sales teams to enhance freight consolidation efforts and cost-saving strategies. Handle return requests and process necessary adjustments efficiently. Manage shipping documentation, including bills of lading, to meet processing deadlines. Provide support to fellow team members in their absence, covering various administrative and customer service duties. Participate in continuous improvement initiatives, training programs, and performance evaluations to enhance service quality. Contribute to process improvement discussions, training sessions, and team development activities. Document and escalate customer concerns regarding products or services to management. Develop a thorough understanding of company products and account-specific details. Engage in operational efficiency meetings and contribute to process optimization discussions. Travel as needed for on-site customer engagement and account management support. Qualifications & Skills Minimum of two years of customer service experience, preferably in a related industry. Strong ethical standards and professionalism in daily interactions. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher). Excellent organizational and multitasking skills with the ability to manage multiple projects. Ability to work independently, take initiative, and execute tasks effectively. Strong written and verbal communication skills for diverse audiences. Ability to interpret and follow written and verbal instructions, including process guidelines. Competency in basic mathematical functions, including arithmetic and unit conversions.

Our client specializes in the automotive industry and they are looking for a dependable and diligent Customer Service Representative (CSR) for a job opportunity located in office in Dexter, MI. In this role, you will be handling inbound and outbound calls assisting customers by answering inquiries and documenting updates in the company CRM database. The Customer Support Representative will set appointments, answer calls, troubleshoot product failures and escalate issues through established procedures. The CSR will document the company database accurately in a timely manner. ***If interested, please email resume for immediate consideraion!*** Desired Skills and Experience Our client specializes in the automotive industry and they are looking for a dependable and diligent Customer Service Representative (CSR) for a job opportunity located in office in Dexter, MI. In this role, you will be handling inbound and outbound calls assisting customers by answering inquiries and documenting updates in the company CRM database. The Customer Support Representative will set appointments, answer calls, troubleshoot product failures and escalate issues through established procedures. The CSR will document the company database accurately in a timely manner. ***If interested, please email resume to Mbailey@ultimatestaffing.com for immediate consideraion!*** All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

For over 170 years, our company has been a respected leader in the insurance industry, delivering innovative solutions and exceptional service to businesses and individuals across the nation. Recognized for our strong financial performance, inclusive workplace culture, and unwavering commitment to customer satisfaction, we continue to set the standard for excellence. Here's what you'll be doing: Handles customer and agent inquiries, processes policy changes, explains coverage, resolves billing issues, and may underwrite small business policies for a multi-state commercial insurance portfolio. Responds to customer and agent inquiries via phone, email, and fax, providing policy information, coverage explanations, and resolving billing issues. Processes policy changes, issues Certificates of Insurance, and underwrites small business policies within authority limits. Conducts outbound calls to retain customers, upsell coverage options, and identify cross-sell opportunities. Here's what you'll have: Previous experience in customer service, call centers, data entry, or insurance preferred; strong professional telephone etiquette required. Ability to work in a fast-paced, dynamic environment with proficiency in using computers and standard office equipment. Here's what you'll get: Above market rate of $21.00 per hour Hybrid schedule Great Benefits Friendly coworkers Supportive management invested in your success

: Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager. We offer: Health benefits. 401K plan. Paid time off and holiday pay. Wellness program. Professional development & career advancement opportunities. Lots of perks. Responsibilities: Assist with answering incoming customer service calls. Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests). Export information from database into Excel spreadsheet for assignment and prioritization. Submit daily prioritized excel report to appropriate personnel. Track and update changes to the SR report and provide updated report to Area Customer Service Manager. Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager. Monitor area hunt group to respond to customer inquiries. Create and submit letters to customers. Assign SRs through Siebel database. Communicate with customers the dates and times for repairs; schedule services in Precision Order. Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase. Request and collect referrals from every satisfied customer during the post installation call process. Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination. Monitor all SRs assigned to corporate POCs to ensure swift completion. Utilize aged service request reports to manage service request cycle times. Keep abreast current product lines and familiarize with new product lines to keep product knowledge current. Perform other functions as necessary or assigned. Qualifications: Minimum one (1) year of customer service experience preferred. Highschool diploma or equivalent; associate degree preferred. Flooring or home improvement industry experience preferred. Proficient in MS Word, Excel, and Outlook. Excellent oral and written communication skills. Strong telephone etiquette and professional demeanor. Problem-solving skills. Excellent organizational skills. Team player. Ability to set priorities and meet deadlines. Why You'll Love Empire· We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.· We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.· We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.· We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.· Visit *********************************** to learn more

The neurosurgery phone room team schedules clinic appointments for our neurosurgeons at Detroit, West Bloomfield, Wyandotte, and Macomb clinics. This onsite team works out of our West Bloomfield Hospital. Our phone room team responds to telephone inquiries from patients and outside physicians regarding referrals, appointments, and other provider messages and services within the department of neurosurgery at Henry Ford Health. GENERAL SUMMARY: Under general supervision the Clinic Service Representative follows standard operating procedures for all patient registration activities including: Patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION EXPERIENCE REQUIRED: High School Diploma or equivalent. EXPERIENCE & SKILLS REQUIRED: Required to perform calculations, complete forms, extensively utilize computer information system. Familiarity with clinic environment preferred. Demonstrated ability to work with detailed information. Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast-paced environment with frequent interruptions. Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies. Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills. Ability to multi-task. Additional Information: Organization: Henry Ford Medical Group Shift: Day Job Union Code: Not Applicable This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. #J-18808-Ljbffr

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (~30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Want to turn your customer service expertise into a rewarding career with unlimited financial potential? Consider joining our team of Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING * Building and maintaining long-term relationships with broker accounts in all 50 states * Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes * Acting as your clients' go-to resource for guidance and solutions * Delivering up-to-the-minute information about the latest products, resources and industry updates * Championing your brokers and striving to make every loan a success story * Monitoring the performance of accounts in your pipeline * Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Required: * High school diploma or equivalent * Mininum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive * OR minimum one year of relationship based sales experience * Understanding the difference between retail and wholesale lending * Proven success in building business relationships * Confident communication skills and professionalism over the phone and face to face * Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task * Ability to take feedback and be coached up with the desire to get better every day * Hard workers who take accountability for their actions * Self-motivated with a strong work ethic and a positive attitude Preferred: * Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender * Inside sales and / or phone sales experience * A passion for the mortgage industry * Previous in a business to business sales model * A desire for a six figure income and motivated to work in a competitive sales environment NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

At Bond, we are dedicated to helping global brands achieve customer-centric growth. We build customized loyalty marketing and human experience solutions for our clients, enabled by technology and data insights. We are currently expanding our network of Customer Experience Coaches/Consultants throughout the USA to support upcoming opportunities. We are looking to create new relationships for current & future projects and are interested in getting to know you better while also introducing ourselves. This proactive approach allows us to connect with exceptional talent and ensure that we are ready to move quickly as new roles become available. Thank you for considering a potential career with us at Bond; we look forward to reviewing your application and potentially working together in the near future. Do these statements describe you? A Customer Experience Coach/Consultant/Trainer, looking to drive transformational culture change initiatives in the retail and hospitality industries. Currently operate your own practice and manage your schedule to complete assignments before or on time. 15+ years of leadership or business experience Can build authentic and trusted relationships with leadership, business principals and front-line personnel, motivating and inspiring them to achieve results. Has experience working on and navigating complex change initiatives, including technological innovation and advancements. Knows how to apply a coach approach to drive tangible and measurable change. Knows how to follow a prescribed training path while being agile in the moment to adapt as needed. Can independently schedule and deliver full-day virtual or in-person visits and provide detailed reports following each visit. Able to quickly recognize resistance and address effectively and diplomatically. Can attend virtual and in-person regional introduction, onboarding, training, and team meetings & events (as required). Comfortable with technology (Zoom, Salesforce) and proficient in Microsoft Word, Excel & PPT Able to work in the United States, and travel up to 17 days a month, in a contract position. If each statement describes you, then this is your moment to seize a great opportunity to drive transformational in-dealership culture-changing initiatives in the customer experience industry. This role will have you partnering with multiple locations across the country to create industry-leading customer experiences using your knowledge of retail and/or hospitality industries while applying your coaching, facilitation, and consulting skills to drive change. Key skills that will allow you to excel include: Approachability: a confident but warm demeanor that adapts well to one-on-one and group discussions to inspire change is key to achieving the goals of this role. Strong Business Acumen: understands customer experience fundamentals, knows the competition; is aware of how strategies and tactics work in the marketplace, can review and present data effectively to drive awareness and support action planning. Interpersonal Savvy: able to connect effectively with all levels of employees, from coaching executive leadership to training front lines; builds constructive and effective relationships; can diffuse even high-tension situations comfortably. Unflappable problem-solving professional: Appreciates that plans can change, strategies can shift, adapts quickly without breaking a sweat, and maintains focus and professionalism throughout Customer Focus: acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Integrity and Trust: is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth appropriately and helpfully; keeps confidences; admits mistakes. Managing Vision and Purpose: communicates a compelling and inspired vision or sense of core purpose; can inspire and motivate entire units or organizations. Understanding Others: understands why groups do what they do; knows how to motivate people; can predict what groups will do across different situations Strong Communicator: demonstrates ease in communicating and sharing information, understanding complex challenges, and then conveying them with clarity and impact Digital Communications: comfortable conducting virtual 1:1 and group coaching sessions and workshop facilitation Fundamental Computer Skills: is confident and capable of opening and updating excel spreadsheets to convey key data; can take an existing PPT presentation and make updates, add new slides and deliver it with impact   Education and Experience 15+ years of Customer Experience, Business Coaching, Training, and/or Consulting Experience Coaching or Training Accreditation- EQA, ICF Certified, or CTDP etc. would be an asset Automotive, Hospitality, and/or Retail background in a leadership role, would be an asset Strong business acumen Skilled in reviewing data and metrics to challenge progress and results Practiced in leading organizational change and coaching leaders Proficient in training frontline staff Experienced in customer satisfaction/customer engagement initiatives Must be self-motivated and able to work independently with minimal supervision from remote locations Why join Bond?  Bond is proudly recognized as a Great Place to Work and a Best Managed Company for the third year in a row. We're 800(ish) people working tirelessly together to make the world a more loyal place. You'll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You'll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client's biggest business challenges.  At Bond, we are proud to be a diverse organization and we are committed to building and fostering an environment where our people feel included, valued, and heard. We believe that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We are looking for independent contractors/freelancers for this role. Applicants must be able to work in the United States of America. No solicitation from Recruiters please. If the information above sparks your interest, then we would like to hear from you.

This is for the morning shift with typical hours 5am-12pm, but we're flexible! This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! OVERVIEW Under direct supervision, the Client Success Specialist is responsible for retaining and growing an assigned customer base of automotive dealerships by improving overall client experience. The Client Success Specialist identifies opportunities for dealer improvement and success and provides dealership consulting and support of our SalesAlert, AutoHook, and TrafficView solutions. This role builds client satisfaction by fostering positive dealer relationships and minimizing customer pain points. Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference. This role has current Hybrid Workplace flexibility local to our Detroit, MI office location. Candidate must be available and willing to work in-person one day per week, and ad hoc as needed. URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities * Interacts daily with assigned dealership personnel to foster and continue building and managing new and existing business relationships. * Proactively manages assigned dealer base to retain and grow portfolio of business. * Analyzes key KPIs and provides consulting to clients on a weekly/monthly/quarterly basis. * Assists clients and provides proactive consulting on additional solution usage and enhancements, including new solution offerings. * Proactively reaches out to low performing dealerships on a weekly basis, to optimize their overall success using Urban Science solutions. * Conducts dealer training webinars as needed. * Provides escalated support to automotive clientele with regard to general inquires within established SLAs. * May be responsible for prospecting or selling new dealership business to meet revenue goals. * Help team identify process improvements and optimization. * Identify and collect client testimonials and help identify client success stories. * Proactively communicates to management to provide updates and report issues in a timely manner. * Works with manager in completing own annual goal setting and performance review in a timely manner. * Works with manager to prioritize other duties as assigned. SUPERVISORY RESPONSIBILITIES:None Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Strong attention to detail is necessary. * Ability to conduct professional presentations. * Ability to clearly educate and train new clients via one-on-one and/or online webinars. * Working knowledge of Microsoft Word and Outlook required. * Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others. * Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure. * Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way. * Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards. * Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner. * Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team. * Self-Control: Requires the ability to keep emotions under control and to restrain from negative actions or behaviors * Initiative: Requires the drive to go above and beyond in order to improve or enhance job results. * Customer Service: Requires the ability to understand and help/assist both internal and external customers and meet their needs. * Flexibility/Adaptability: Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives. * Relationship Building: Requires the ability to effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers. * Time Management: Demonstrated ability to prioritize competing demands and manage multiple concurrent tasks is required. EDUCATION and EXPERIENCE Must possess a combination of education and experience as follows: * University degree preferred, business degrees preferred (i.e., General Business, Business Technology, etc.) from an accredited college or university, or equivalent foreign institution and/or * Minimum of one year of customer service related experience required * Strong preference for work experience inside an automotive dealership WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.

E&I Domestic Customer Service Specialist 3 days onsite * Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers. Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing. * Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation and invoicing is required. A thorough understanding of the Quality System and business experience is preferred. This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com, as well as the ability to learn and work in multiple businesses. The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers' needs while maintaining quality standards. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process. * This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service. Minimum Skills Required: * Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience. * Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred. * Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts. * Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing. * Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores. * Salesforce.com and SharePoint experience is a plus. * This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries. * Ability to identify areas for improvement and implement change. * Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management * Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment * Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Additional Information: Some travel may be required, however would be infrequent if at all. Educational Qualifications/Experience Needed * Required: College degree; previous customer service experience, SAP-R3 or equivalent experience * Preferred: Bachelor's degree.

WHERE PASSION MEETS PROFESSION Are you passionate about cannabis and skilled in logistics and fulfillment? We're looking for organized, detail-oriented Fulfillment Associates to join our dynamic team! If you thrive in a fast-paced environment, have a keen eye for detail, and enjoy ensuring that customers receive their orders quickly and accurately, this is the perfect opportunity for you! EXPERIENCE Previous experience in fulfillment, inventory management, or the cannabis industry is a plus and will be prioritized. KNOWLEDGE A strong understanding of cannabis products, inventory systems, and order processing is highly beneficial for success in this role. PERSONALITY You're reliable, efficient, and take pride in your work. You enjoy working behind the scenes to ensure that everything runs smoothly and customers receive the best service possible. What you'll do Accurately pick, pack, and ship cannabis products in compliance with all regulatory requirements. Maintain inventory accuracy and assist with stock organization to ensure seamless order fulfillment. Coordinate with the rest of the team to ensure timely deliveries and inventory levels are maintained. Help streamline processes to increase efficiency and improve customer satisfaction. Stay updated on product offerings and inventory to support the overall operation. What we offer Competitive pay, dental, vision, and health insurance Opportunities for growth and development within our company A supportive, team-oriented environment that shares your passion for cannabis Find more vacancies at *********************

Responsible for completing audits on self-pay, HIPP, UA (unidentified auto), and COB/TPL Responsible for completing audits on self-pay, HIPP, UA (unidentified auto), and COB/TPL (inventory). Responsible for identifying other potential payors including Medicaid, auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for quality review on completed Confidential Financial Statement forms and assisting patients in the correction and/or completion of deficient forms. Duties also include the audit of all applicable benefit applications for which the patient may be eligible to ensure completeness and adequacy; assists patients in correcting and/or completing such benefit applications as necessary to ensure maximum coverage and payment. Conducting home visits as needed to obtain required information. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Perform daily QA review of post discharge hospital admissions/ER visits to identify at risk uninsured and underinsured accounts for appropriate insurance screening activities. Perform daily QA review of HIPP accounts for appropriate work effort. Contact patient and complete field visits for the purpose of assisting with returning required COB or TPL information to clear payer claim holds. Review all Medicaid or QHP re-enrollments and/or new enrollments in available plans and assist patients in undertaking all necessary actions to ensure proper/successful enrollment in all available plans. Records and maintains complete documentation of activities performed on the inventory in Benefit Screening Portal. Notifies Case Management, billing, or DRA team of determinations and outcomes via verbal and written communication. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working familiarity with the rules and regulations pertaining to Federal, State and County programs, including Medicaid eligibility. Experience in successfully handling patient account and billing issues related to various payor obligations. Basic knowledge of typical audit functions, including systematically reviewing for accuracy and completeness relevant documentation. P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs. Ability to work independently. Excellent oral and written communication skills, as well as the clear understanding of the English language. Knowledge and familiarity with common medical terminology used in case management, billing, and/or medical insurance coding. Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms. Ability to prioritize and manage multiple tasks with efficiency. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. High School diploma or equivalent Preferred 2 years work experience with Social Services or Hospital Admitting or related area PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit and work at a computer terminal for extended periods of time. Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside. Travel may be required to the patient's house. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both Hospital and Office facilities, in direct contact with Patients and Staff OTHER Some travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency. Key Responsibilities: Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments. Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information. Convert verified quotes into orders upon receiving and confirming the customer's purchase order. Generate accurate invoices and ensure they are delivered to customers within the correct timelines. Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information. Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed. Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database. Support quote generation with guidance from Sales teams. Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed. Provide Sales Engineers and Managers with requested data and information. Perform additional tasks as required to support the department and enhance service delivery. Qualifications: High school diploma or equivalent. Two or more years of experience in customer service or a related field. Familiarity with Export Compliance Procedures. Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods. Knowledge of transducers and related electronics. Proficient in Microsoft Office Products. Strong organizational skills. Experience with ERP and CRM databases. Excellent written and verbal communication skills. Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs. About Kistler: Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology. Why Kistler? At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.