Service Representative Jobs in Saint Louis, MO

We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.” Overview: The Fertility Care Coordinator teaches couples the Creighton Model Fertility Care System of recognizing the cycles of fertility and infertility to achieve or avoid pregnancy or to monitor gynecologic health. Qualifications: Experience: Supervised teaching experience of Creighton Model Fertility Care required. Required Education: Must have completed the educational phases and supervised practicum necessary for FCP certificate. Preferred Experience: OB/GYN experience preferred. Previous FCP experience preferred. Certifications: Must be certified as a Fertility Care Practitioner by the American Academy of Fertility Care Professionals or be eligible for certification. We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period! We’re bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Join Swipesum, one of the top 100 disruptive fintech startups globally. A 2023 & 2024 Inc. 5000 list maker for fastest growing private companies in the US, the number one financial services company in the Midwest. Our commitment to customer experience has been the key to our success, and we're looking for our next Team Member. This job is on-site and located in the CIC building at the Cortex in Midtown. As a Customer Success Team Member at Swipesum, you'll have the opportunity to work alongside a team of industry experts and play a pivotal role in delivering unparalleled service to our valued clients. From guiding new clients through the onboarding process to resolving any issues that arise with existing customers, you'll be instrumental in driving customer satisfaction and retention. Here's a glimpse of what your role entails: Data collection and entry of applications and underwriting documentation into financial institution's software portals Ownership of post-sale onboarding, continued support, and retention Primary contact for client issues and responsible for issue resolution Answer telephone calls, emails, and support desk communications from current customers Occasional travel and on-site meetings with clients and potential hardware setup Escalate customer account issues to appropriate partner or escalation contact Organize all customer interactions in our CRM and internal software Creating brand advocates that generate testimonials and referrals Learn both high-level and technical payments knowledge to use when solving customer inquiries Handle multiple customer inquiries at one time Manage inquiries with ticketing system Meet goals and objectives using quantitative and qualitative metrics set in place Our Ideal Candidate 2-5 years of experience in a similar role A natural problem solver who prefers to own responsibilities Has customer service experience and enjoys picking up the phone with a smile Thrives in a fast-paced work environment with constant change Business software acumen: CRM, Service ticketing, phone, webchat, email Strong client-facing problem-solving and communication skills Persuasive and trustworthy Respectfully handles criticism Process-oriented and organized Payments industry knowledge is a plus Strong work ethic in a team-based environment Works well with the entire Swipesum team, not just individually Ability to multi-task and juggle multiple projects and issues simultaneously

The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. $23/hr Onsite in St. Louis, MO The Customer Experience Specialist will: Operate in a Call Center environment as a customer success advocate Answer high-volume, inbound calls or texts from current customers in a timely manner Perform routine data entry and validation tasks Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties Interact with multiple departments to expedite processing and/or issue resolution Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values Qualifications: Mortgage and/or financial services call center experience is a plus Bilingual Spanish is a plus General understanding of applicable Federal, State and Local mortgage regulations a plus Capable communicator, written and oral Strong negotiation skills with ability to effectively resolve problems Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Full-time Client Care Technician position to work Monday through Wednesday from 10:00am to 6:30pm and Saturday and Sunday from 7:00am to 3:30pm in our Crisis Residential Unit. Position will be based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years of age, possess a minimum of a high school diploma or equivalent; and have demonstrated a strong interest in social services. Must obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two years of hire. Must demonstrate the ability to work in a team environment and accept supervision. Prefer experience in peer recovery, mental health, substance use or other social services. Must have a valid driver's license, private automobile insurance and be insurable. Requires basic computer skills and experience to include MS Word, email and electronic medical record (EMR). Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

We are a wealth management firm, focused on supporting clients through all stages of life. We have a blended business that integrates and coordinates retirement planning, estate planning, and investment management. Our mission is to partner with our clients and help them navigate towards and through a successful retirement. Many of our clients have been part of our family for generations and we are passionate about assisting generations of families. We are a close team and support each other to achieve this mission! We love to help people, and work hard to do so, but also know when to have a good laugh, and are always looking for ways to grow individually and across the team - hopefully this sounds like you! The Client Service Associate at our firm is a person who supports the advisors, the firm's overall operational efficiency, as well as the client experience, and thrives in having many responsibilities and ways to provide value to others. Using strong communication skills and a professional demeanor, the position supports clients, other team members, and the office as a whole by providing exceptional service both internally and externally. You are responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching and resolving client service issues, and preparing required documents. You are a tech-forward person that loves to dig in and build out technology to create efficiencies. You thrive in a fast-paced environment and maintain a positive and poised attitude at all times. You're an administrative pro who wants to be more and do more. You are organized and able to work independently while thoroughly appreciate being part of a team. You love organization and projects and delight in filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You take immense pride in your work and your reliability, understanding that every person is critical when working in a small team dynamic. Administrative Support Serves as first point of contact for visitors to the firm while demonstrating a positive and upbeat attitude Answers incoming phone calls, takes accurate messages, redirects calls to appropriate individuals Schedules meetings Maintains electronic and paper filing systems for organization and order Work with financial advisors through weekly meetings to help maintain business plans, processes, tasks, marketing, client communications and follow up processes Coordinates with outside vendors and consultants as necessary Tracks and reports professional continuing education hours and advisor licensing & reporting requirements. Other administrative tasks as needed Client Service Prepares and ensures insurance and investment new account paperwork is successfully submitted which includes preparing forms, obtaining appropriate signatures, preparing documentation to upload, and coordinating rollovers Handles routine matters for client accounts including processing name and address changes, beneficiary changes, bank authorizations, answering client questions Assists in preparation for client meetings and calls; sending out agendas and preparing materials, including client illustrations, graphs, charts, reports, etc. Corresponds with clients to resolve client service challenges as they arise Effectively manages and prioritizes assigned client service tasks and follows CRM workflows Tracks outstanding client service items, proactively address outstanding issues or alerts and provide updates on pertinent items to the team Helps clients understand what is needed from them and follow up to ensure they follow through Supports the process with prospective clients Assists clients in navigating online access to their accounts Other client service-related tasks as needed Operations Support Completes data entry and run reports in various software and spreadsheets Assists in the creation/co-creation and continuous updating of client service workflows in CRM system Assists with additional operations projects (tech projects, data analysis) as needed Qualifications A strong desire, ability, and commitment to deliver on the above with consistently high performance 2+ years' experience within professional services; Wealth Management preferred High school diploma required; Bachelor's degree highly preferred or equivalent work experience Proven experience in administrative and/or client service support roles Experience with our core platforms is preferred (Redtail, Netx360, Microsoft Suite) Friendly and outgoing demeanor Excellent communication skills - written and verbal Strong organizational and time management skills Attention to detail and accuracy in data entry and recordkeeping Able to self-manage, prioritize and manage time effectively, while following established processes and procedures Ability to work independently and collaboratively in a fast-paced, deadline-driven environment A curious nature and a commitment to continuous professional learning and development

Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Saint Louis MO. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The Customer Experience Specialist will: Operate in a Call Center environment as a customer success advocate Answer high-volume, inbound calls or texts from current customers in a timely manner Perform routine data entry and validation tasks Handle routine calls, emails and/or chat responses with client employees, consumers and/or authorized 3rd parties Interact with multiple departments to expedite processing and/or issue resolution Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values Qualifications: Mortgage and/or financial services call center experience is a plus Bilingual Spanish is a plus General understanding of applicable Federal, State and Local mortgage regulations a plus Capable communicator, written and oral Strong negotiation skills with ability to effectively resolve problems Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Customer Service Representative *The schedule for this role is in-office Monday-Friday* Come join our team and take your career to the next level. The perfect opportunity to further develop your skills and grow your experience. United Fulfillment Solutions, Inc. is a full-service product fulfillment company. With the position located in Des Peres MO, we are seeking a highly motivated, career-oriented individual for the position of Customer Service Representative capable of managing multiple accounts in our multi-client 3PL warehouses. This individual will be the in-house contact for clients to help ensure accounts stay up to date, answer processing questions, and adhere to company standards. Responsibilities: Be a client advocate Handle inbound inquiries and resolve customer service issues via web, email, and phone. Respond to customer inquiries in a timely and professional manner. Coordinate all customer needs through the appropriate departments, including special requests - expedites, shipping routing, special receiving requests, compliance guidelines, special processes, client portals etc. Follow up with other departments to ensure the service standards are being met. Proactively communicate any changes in commitment to customers and/or the company Able to use own abilities and ingenuity in combination with standardized process to reach a resolution on all customer service issues. Prepare reports for customer satisfaction and inventory management Assist in the constant improvement/ development of processes based on daily interactions and experience The individual should also be an independent worker able to problem solve quickly with a limited amount of supervision. Assist the finance department in chargeback disputes and provide documentation as needed. Provide coverage for co-workers who are out of the office to ensure full coverage. Other duties as assigned as necessary. Skills: HS Diploma required Must be proficient at all MS Office Products (Word, Excel, Outlook, etc.) Experience with CMS: Zendesk Must have utilized a phone for customer interactions Must be able to work independently Must have excellent communication skills Strong problem solving & decision-making skills Strong sense of urgency and ability to work in a fast-paced environment Ability to maintain an upbeat and positive attitude Strong organization skills and multi-tasking capabilities Benefits: Weekly Paychecks 6 Paid Holidays Promotions from within Opportunities for numerous training programs 160 hours of Personal time. 40 hours per quarter Company-paid life insurance Medical insurance (Company covers 75% of Employee Health benefit) Dental insurance (Company covers 50% of Employees Dental benefit) Short term disability 401K Schedule: 8-hour shift Day shift Monday to Friday In Office Work Location: St. Louis, MO (this job is not remote) Job Type: Full-time Send your resume to the email address below: *************************

Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client service support, we would like to talk to you! Our growing financial service firm, Slagle Financial, in Edwardsville, IL is seeking to add a Client Service Representative to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery. Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Active Listening and Decision Making Minimum Requirements: Finance/associate's degree preferred Financial Industry experience preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include: Client Service Assisting clients with overall maintenance of annuity accounts Non-financial changes, RMDs, withdrawal requests, allocations, policy renewals, etc. Filing death claims for deceased clients. Obtaining all necessary paperwork from both clients and insurance carriers; ensuring the completion of claim. Keeping databases updated with closed accounts, portfolio values, and general information. Helping clients with online registrations for accessing accounts via Orien or directly through company website. Respond to incoming and outgoing client inquiries by phone and email requests. Running annual RMD report for eligible clients; ensuring required distributions are taken. Act as liaison between clients and financial advisors when needed. Meeting with clients if necessary. Balance Sheet, completion, and Appointment Prep Assign task provided by advisor dictations to staff Administrative/ Misc. Attend educational seminars and client events Assist in training and development Back Up for client operations specialist Ensure all scheduled appointments are readily prepared for each financial advisor Database maintenance Hours M-F 9am-5pm Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Basic Life Insurance 401(k) PTO Salary To be discussed by the firm Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

About Us: Smart Rehab LLC is a leader in fitness and dance facilities, based in Kirkwood, Missouri. Our company is dedicated to promoting health and wellness while providing exceptional recreational and hospitality services. We are committed to creating an environment that inspires healthy, active lifestyles for our customers and community. Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team. In this role, you will be the face of Smart Rehab LLC, assisting customers with inquiries, providing information about our services, and ensuring a positive experience at our facility. Key Responsibilities: Welcome customers and provide exceptional service in person, via phone, and email. Address customer inquiries about programs, memberships, and facilities. Assist with bookings, memberships, and account updates. Resolve customer concerns and escalate complex issues to the appropriate team. Maintain accurate records of customer interactions and transactions. Collect and document customer feedback to improve services. Support the team with administrative tasks and facility operations as needed. Qualifications: High school diploma or equivalent; additional certifications in customer service or hospitality are a plus. Proven experience in a customer service role, preferably in fitness, recreation, or hospitality industries. Strong interpersonal and communication skills. Excellent problem-solving and organizational abilities. Familiarity with Microsoft Office Suite and point-of-sale or customer management systems. Ability to work flexible hours, including evenings and weekends, as needed. A positive attitude and commitment to fostering a welcoming environment for customers. What We Offer: Competitive hourly pay and opportunities for advancement. A supportive, dynamic work environment focused on health and wellness. Discounts on facility memberships and programs. Ongoing training and professional development opportunities.

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, performed daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintain required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills, including pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Committed to all Policies & Procedures, including Company Dress Code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent is REQUIRED. Medical training: Medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: THREE years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections. Minimum of 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. Contract Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-18925 #gttqst

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities to cross service products and increase product penetration Perform platform banking functions Assist level I team members Understand and comply with federal and other regulations relating to financial products and services May assist with Branch Office vault opening, closing and balancing procedures May serve as a Branch Office and/or ATM vault custodian Perform other duties as assigned Qualifications Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts and services May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and problem solving skills Effective skill building effective relationships through rapport, trust, diplomacy and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill performing mathematical calculations and working accurately with numbers Effective verbal and written communication skills Desired Qualifications Experience in member/customer service preferably in a call center, retail banking or financial institution Experience in working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 1811 Maplewood Commons Drive, Maplewood, Missouri 63143 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************. About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Duties and Responsibilities: Direct customer calls to proper department. Provide telephone sales and customer support for a variety of biomedical products Creation of packing lists. Print shipping documents and instructions for ordered items Gathering ordered items and verifying all items and shipping documents are correct prior to packaging, Maintain/update in stock inventory and notify production department of low quantities and backorders. Schedule domestic and international shipments with FedEx, UPS, and DHL Verifying Customer and account data by reviewing and correcting information. Ensure entered data is accurate. Verify incoming shipment accuracy and records Aid in unloading supplier deliveries and maintaining warehouse organization.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Technical Customer Representative/Tier I SSE is a leading technology company serving the greater St. Louis community for 35 years. We have a thriving MSP/Network Services Practice and looking for a Technical Customer Representative/Tier I to join our team. We are very fast paced and this position requires quick thinking and a "can do" attitude. You would be working in a help desk environment providing support to our customers and joining an excellent company that prides itself on consistently delivering quality and exceptional customer service. JOB RESPONSIBILITIES Receiving inbound calls and making outbound calls to our client base Ability to listen to customers with empathy regarding inquiries Navigate through multiple computer applications with speed and accuracy to gather necessary information to submit tickets Triage and manage level 1 requests, assign escalation resources accordingly, and determine criticality Consistently deliver exceptional customer service and professionalism to a wide range of customers Ability to accept coaching and feedback in order to achieve individual and team performance goals Manage schedules and coordinate service calls with resources and clients through a variety of communication methods Able to take ownership and accountability for day to day tasks QUALIFICATIONS Advanced knowledge of computers and operating systems Install software, troubleshoot basic operating system issues Basic understanding of domain and networking concepts Experience with MS Office Suite: Outlook, Word, Excel, and PowerPoint Excellent listening and communication skills, both verbal and written Strong customer relationship skills Ability to remain calm in stressful situation and work with customers to achieve goals Good Conflict Resolution Organized, detail oriented and self-motivated Work well under pressure and the ability to prioritize daily tasks Certifications preferred but not required: ITIL, v3, A+, Network+, Security+ Associates or Bachelor's Degree preferred BENEFITS · Weekly pay checks · 8 Paid Holidays · 17 PTO days per year · 401k plus company match · Medical, Dental, Vision plans

Looking for a dedicated individual to fill the role of an Inbound Call Sales Representative in Wentzville, MO, USA. Come be part of our team and shine in providing top-notch customer service while increasing product sales. The perfect candidate will demonstrate excellent communication, negotiation, and ability to work autonomously. Establish, develop, and maintain positive business and customer relationships Achieve sales goals Being open-minded and coachable Positive Attitude Reliable and here every day ready to work Continuously improve with constructive criticism Build value to sell the piece of mind of having the policy Negotiate prices and terms of the policy Provide Top Notch Service to each and every customer Work Monday through Friday and 2 Saturdays a month This is a Bonus/Commission Based Job so every day counts Sales experience is preferred, but Paid training is provided! Transportation to and from work Competitive Mindset Excellent Attendance Able to work In Office Dependable and money-motivated Great communication skills, both written and verbal, as well as interpersonal skills and time management skills Computer knowledge, and ability to multitask No experience is needed. We will teach you how to be successful!

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Entry Level Sales Representative to join our TEAM! As the Entry Level Sales Representative, we need someone who is ready to provide a variety of support such as increasing sales, service existing customers using key company tracking programs, and utilizing product knowledge to match customers with Dal-Tile products. Primary Objective Increase Dealer product sales within assigned territory. Improve existing business through current Dealers with a focus on the "Studio Direct" program and in line with Corporate and Regional objectives. Develop new business within the territory. Work with Regional Sales Management and Corporate Dealer Sales Management to enhance Dealer sales, product mix, and overall profitability. Major Function and Scope * Enters all call reports within Salesforce and maintains call cadence * Services existing Studio Direct Dealers by making sales calls, developing business relationships, keeping them apprised of products, product promotions merchandising programs, and training dealer retail sales associates. * Prospects, secures, and registers new Studio Direct Dealers. * Works with Studio Direct Dealers to specify Dal-Tile products on their residential new and remodel projects. * Maintains Studio Direct samples and merchandise to position our products as "go to" for the dealer retail sales associates. * Presents product knowledge seminars to Dealers during their regular sales meetings. * Reviews, monitors, and tracks product usage by Dealers and provides follow-up data to GSM. * Establishes working relationships with all dealer customers to ensure a complete working knowledge of their business practices and/or protocol and has a total working knowledge of all our marketing support materials and how they can best be utilized. * Communicates merchandising trends and competitive products and product-forecasting needs to GSM. * Performs all other assigned duties as required. Experience and Knowledge Required High School Diploma required, no experience needed Must be able to lift up to 50 lbs. repeatedly Must possess a valid driver's license Competencies Self-motivated with the ability to work under little or no supervision. Must possess proven interpersonal skills including influencing and negotiation skills. Strong verbal, written communication, and presentation skills. Must be able to exercise independent judgment and demonstrate solid time management and organizational skills. Has proficient skills using Microsoft Office applications. Other Pertinent Job Information Disclaimer: The information in this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Regional travel is required 50-60% on a regular basis. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant. Apply now " Apply now * Apply Now Start Please wait... a.dialog ApplyBtn { display: none; } Find similar jobs: Dal-Tile Sales Jobs * Dal-Tile * American Olean * Marazzi US * * * * * *

Apply Now JOB OVERVIEW: The purpose of this position is to provide clerical assistance to the Division, enter data into computer, assist the public with intakes and adoptions, answer direct inquiries from the general public and promote responsible pet ownership. This position acts under the supervision of the Administrative Assistant. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs and collects fees from visitors. * Receives, releases, and processes strays, surrendered and adoption animals. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with Animal Control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assumes duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. * Assists with cleaning kennels, picks up after cats or dogs, handles some animals. * Cannot telecommute. * Other duties as assigned. REQUIREMENTS: * Education * General/tech high school diploma or GED equivalent * Job Experience * 1-3 years of experience, with 2 years of clerical experience. * Knowledge, skills, and abilities * Training including some record keeping, customer service, and/or book-keeping training. * Must have basic computer skills. * Some knowledge of domestic animal behavior and breeds of dogs and cats helpful. * Must be able to work a flexible schedule as needed including some Saturdays. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry - 4800 KSPH * Basic Math - 75% * Customer Service - 80% * Please call Human Resources at ************ to schedule your testing appointment. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.

Job Details Experienced Admin Building - Saint Charles, MO Full Time 4 Year Degree $48,000.00 - $52,000.00 Salary None DayDescription JOB FUNCTIONS Manage, adjust, and document and recommend various controls to mitigate fraud across all channels including Checks, Deceased Accounts, Monetary Disputes, Debit/Credit Cards, et cetera whether by criminals, members, or VCU staff. Investigate and maintain records of all applicable fraud cases, reporting to higher agencies, when necessary, i.e., complete bond claims for fraudulent transactions as applicable for our insurance company or other forms as required third-party processors/vendors. Work to help protect members from losses related to fraud learning to recognize victims from participants. Responsible for the investigation of fraud, illegal or inappropriate activities that could result in losses or claims against the Credit Union as well as coordinate the recovery of losses due to fraud, illegal or inappropriate activities. Act as a liaison to local, state, and federal law enforcement agencies regarding issues pertaining to fraud, illegal or inappropriate activities, handle the exchange of information, and represent the Credit Union at required court appearances. Stay informed of current laws, regulations, common practices, and trends in the fraud/security investigation field including any member notifications. In coordination with the Department of Education and Development, educate Credit Union employees on how to identify and react to potential or actual fraud violation situations. Maintain market awareness regarding new and emerging fraud trends and tools/methods to detect and prevent fraud. Make recommendations to the Fraud Manager and Chief Risk Officer regarding these trends and their potential ability to overcome risks. Regularly review and investigate account alerts generated by ARCU reports, Verafin, Velera, or Mastercard. Conduct daily account activity review to identify suspicious activity. Work with members in processing required forms for card transaction fraud or disputes. Follow up on open cases as required. Process member card disputes and chargebacks, post transactions to member accounts and any general ledgers as needed. Assist with balancing and reconciling general ledger accounts as needed. Assist Fraud Specialist when necessary. Perform special tasks and projects as assigned by the Fraud Manager or Chief Risk Officer. Qualifications KNOWLEDGE The individual should have three or more years of job-related experience with an above average knowledge of branch operations and general knowledge of the overall financial institution operations. The specific technical knowledge required to perform effectively in this position is: Knowledge of financial institution policies and procedures including applicable federal and state regulations. Experience in all areas of credit union operations and security requirements including investigative techniques and practices. Skilled in researching transactions with financial institution data systems. Thorough knowledge of banking products and services. Advanced experience with Microsoft Word, Excel, and Outlook. SKILLS The individual must be a team player who values building a unified team at both all levels including management and board; builds trust and confidence; and values appropriate feedback and guidance at all levels. Positive individual who is able to see the steps necessary to get things done; able to use controls and follow up effectively - stays aware of progress on key tasks; able to perform job without a lot of supervision; meets deadlines; willing to put in the necessary time to get the job done - but at the same time is a good time manager; and, willing to take responsibility for own actions. Effective communication and listening skills (an honest and open individual who can communicate in an up front and positive fashion; can comfortably deal with people on all levels; a good listener who is empathic with staff and member needs; and possesses above average written communication skills). QUALITIES Integrity and high moral responsibility. Analytical ability, with the incisiveness to ask discerning questions. Works well with managers and staff to achieve group cohesiveness and objectives. EDUCATION AND EXPERIENCE Incumbent should possess a minimum of two years of financial institution experience. A college degree in a business-related field or its equivalent of three to five years of financial institution experience is preferred. Attendance of banking industry schools, seminars, and workshops, as appropriate. Knowledge of applicable laws, regulations, financial services, and regulatory trends or specific knowledge of OFAC regulations and AML are a plus. An understanding of basic accounting procedures; interested in the welfare of people; and trained or experienced in communication techniques. Experience in all areas of branch duties and operations is a plus. PHYSICAL REQUIREMENTS The position requires the following physical activities within varying environmental conditions: Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time. Occasional travel or moving from one office location to another or from one department to another at the headquarters building. Occasional lifting, moving, or adjusting objects up to 20 pounds. Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device. Work will be in a commercially reasonable temperature-controlled environment. Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.

St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer the college's main phone number promptly and professionally. * Provide general information about the college, including admissions, programs, events, and services. * Direct calls to the appropriate departments or individuals based on the caller's needs. * Maintain an up-to-date directory of college departments, services, and staff. * Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. * Keep accurate records of calls, including the nature of the inquiry and any actions taken. * Assist with other administrative tasks, such as managing the reception area and supporting other departments. * Maintain a high level of confidentiality regarding student and staff information. * Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: * High school diploma or equivalent required. * Some college coursework preferred. * Excellent verbal and written communication skills. * Strong organizational skills and attention to detail. * Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: * Previous experience in a call center, customer service, or administrative role is desirable. * Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.