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Service representative jobs in Moreno Valley, CA

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  • Customer Service Representative

    Wolfpak

    Service representative job in Costa Mesa, CA

    Customer Service Representative at WOLFpak Full Time (Potential) - Onsite in Costa Mesa, CA Initial Contract: $155.00/day (Three-Month 1099 Contract) Potential Full-Time Pay Range: $40,000 - $50,000 per year : WOLFpak, a family-owned backpack brand, began its journey in 2020 from a humble garage in Southern California. In just four short years, it has grown into a globally recognized name, thanks to the founders' relentless drive and vision. Known as a trendsetter in the market, WOLFpak offers innovative designs with a stylish twist and a range of fresh colorways. Their signature personalized patches let you express your individuality, while their bags seamlessly blend cutting-edge design with the ability to tell your story and carry your gear. For more information, check WOLFpak.com Role Description: This is a full-time, on-site role as a Customer Care Representative at WOLFpak in Costa Mesa, CA. The Customer Care Representative will be the primary point of contact for our e-commerce customers, providing exceptional support via email and other digital channels. The ideal candidate is a highly organized, detail-oriented individual with excellent written communication skills and a passion for providing outstanding customer service. Responsibilities: Respond to customer inquiries and resolve issues promptly and professionally via email. Provide accurate and helpful information about WOLFpak products, policies, and order status. Process orders, returns, exchanges, and cancellations. Investigate and resolve shipping issues, product defects, and other customer concerns. Escalate complex or sensitive issues to the appropriate team members. Maintain detailed records of customer interactions and resolutions in our CRM system. Identify trends in customer inquiries and provide feedback to improve our products, policies, and website. Proactively address customer concerns and seek opportunities to improve the customer experience. Adhere to company policies and procedures. Qualifications: 1+ years of experience in customer service, preferably in an e-commerce environment. Exceptional written communication skills, including grammar, spelling, and punctuation. Strong problem-solving and analytical skills. Ability to work independently and manage time effectively. Proficiency with computer systems and software, including CRM systems, email platforms, and Microsoft Office Suite. Ability to learn new software and systems quickly. Positive attitude, empathy, and a passion for helping customers. Knowledge of the athletic and fitness industry is a plus. Skills: Customer Service, Email Communication, Written Communication, Problem Solving, CRM Systems, Time Management, Organization, Active Listening, Empathy
    $40k-50k yearly 3d ago
  • Customer Support Specialist

    Achilles Information Limited 4.3company rating

    Service representative job in Irvine, CA

    Are you passionate about delivering outstanding service and helping customers navigate complex systems with ease? Achilles is looking for a Customer Support Specialist to join our growing team! As a global leader in supply chain transparency, ESG compliance, and carbon management, Achilles partners with the world's most respected brands to drive sustainability and ethical business practices. This role is based in our office in Irvine, California, or Houston, Texas. Responsibilities: Provide exceptional support to our supplier network-answering questions, resolving issues, and guiding them through the process. Ensure compliance accuracy by validating supplier data and documentation. Collaborate across internal teams to escalate and resolve recurring issues. Maintain detailed and organized records of interactions and resolutions. What You Bring: 1+ year of experience in customer support, compliance, or admin roles. Fluent in English & Spanish (verbal and written). Excellent communication and problem-solving skills. Detail-oriented with strong organizational abilities. Proactive mindset-you take initiative and own the outcome. Why Join Achilles? Be part of something bigger. For more than 30 years, Achilles has protected organisations' business interests and reputations by providing unrivalled levels of supply chain transparency, carbon reduction and management. We are the ESG and carbon management partner of choice for the world's leading global brands. Achilles specialises in supporting customers that require truly robust environmental, social and governance reporting to fully comply with ESG regulation, meet investor requirements, and achieve their own ambitious sustainability goals. We work with market-leading financial, industrial, commercial, and governmental organisations requiring the serious, detailed analysis and expert insight necessary to deliver exceptional reporting confidence. Operating from 22 locations worldwide, Achilles is at the forefront of the battle against climate change, a champion for social justice and human rights, and an expert in health, safety, and risk management. The Achilles Way - how we do things Be Curious - Ask questions, understand why, challenge and grow Commit - Show passion, create value, deliver simple solutions, be a leader Collaborate - Think inclusive, show respect, be helpful, give thanks Ready to grow your career and make an impact? Please apply if you'd like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce. A full role profile is available at Careers at Achilles | Join the Team
    $32k-46k yearly est. 4d ago
  • Customer Service Representative I/II

    Induce Biologics USA Inc.

    Service representative job in Irvine, CA

    Join a Groundbreaking Partnership in Regenerative Medicine! Induce Biologics USA Inc. is proud to be the appointed representative for Red Rock Regeneration Inc. in the United States, overseeing the manufacture, marketing, and distribution of their innovative regenerative medicine products. This collaboration places us at the forefront of delivering cutting-edge solutions to patients within the U.S. healthcare market. By joining Induce Biologics USA Inc., you'll be part of a mission-driven team working with revolutionary technology that's reshaping the future of bone regeneration-and making a real difference in patients' lives. As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience. Essential Functions & Responsibilities Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, email and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist with customer on-boarding including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. Continuously strive to improve customer service skills and knowledge through training programs; while staying current on all training for company products and services. Education/Experience Required High School Diploma or equivalent Minimum of two (2) years' experience in customer service in a similar industry. Available to work Monday - Friday (8am to 5pm) Must be able to work holidays and overtime as needed. Must be able to work on-site in Irvine, CA. Education/Experience Preferred Associate degree or Higher degree preferred. Preferred experience with a small company and/or start-up environment in the medical device, biologics or pharma/biotech industry. Experience with ERP and CRM programs Skills, Knowledge, and Abilities Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently. Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with the ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Compensation Range The salary for this position is expected to fall within the range of $25.00 to $27.00 an hour, depending on factors such as experience, education, credentials, and job-related skills. This range reflects what the employer reasonably expects to pay for the position. It is not a guarantee of compensation for any individual hire. Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.
    $25-27 hourly 3d ago
  • Customer Service Representative

    Hydrogen Group

    Service representative job in Irvine, CA

    Job Title: Customer Service Specialist Pay Range: $17-$21/ Hour Schedule: Standard Office Hours Duration: 6-Month Contract The Customer Service Specialist will be responsible for supporting a call center environment by handling a high volume of phone and email inquiries from both internal and external stakeholders. The role involves order placement, processing administrative returns, resolving service or billing complaints, and providing timely status updates to ensure customer satisfaction. Job Responsibilities: Interact with customers via phone and email to provide order status updates, place new orders, and process billing adjustments. Investigate and resolve customer service concerns, escalating unresolved issues as necessary. Maintain accurate documentation of all customer interactions, including inquiries, complaints, and resolutions. Collaborate with internal departments such as Supply Chain, Sales, and Inventory Management to resolve order-related issues and maintain accuracy. Process administrative returns, monitor product receipt, and prepare supporting documents for billing credits in compliance with internal controls. Essential Duties and Job Functions: Manage and prioritize customer inquiries efficiently in a fast-paced call center environment. Monitor and track orders in ERP and CRM systems, ensuring timely updates and accuracy. Collaborate with cross-functional teams to resolve order discrepancies and support process improvements. Provide professional and courteous service, maintaining strong written and verbal communication with customers. Support departmental reporting and ensure compliance with applicable policies and procedures. Knowledge & Skills: Strong customer service and interpersonal skills, with the ability to communicate effectively both verbally and in writing. Ability to manage time independently while handling multiple priorities. Proficiency in Microsoft Office Suite; prior experience with CRM systems (Salesforce preferred) and ERP systems is highly desirable. Detail-oriented with a focus on accuracy and process compliance. Ability to thrive in a high-volume, fast-paced environment. Education & Experience: High school diploma or GED required; associate or bachelor's degree preferred. 2-4 years of customer service experience, preferably in a call center or case management environment. Experience supporting order management in industries such as healthcare, biotech, or manufacturing is a plus. ...
    $17-21 hourly 3d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Service representative job in Irvine, CA

    Ultimate Staffing is actively seeking several Customer Service Representatives to join their client's team in California. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service. This position is a fantastic opportunity for someone looking to grow their career in a supportive and dynamic environment. Responsibilities Respond promptly and professionally to customer inquiries via phone, chat, and email. Assist customers by addressing their questions and concerns to ensure their satisfaction. Maintain accurate and updated customer records in the system. Collaborate with team members to ensure smooth operations within the customer service department. Adapt to various customer situations and provide effective solutions. Ensure all customer interactions align with the company's standards and policies. Provide feedback on customer interactions to improve overall customer service processes. Maintain a professional and polite demeanor when interacting with customers. Qualifications Previous experience in a customer service role is preferred. High School diploma or GED required. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to work collaboratively in a team environment. Strong problem-solving skills and attention to detail. Required Work Hours Monday to Friday, 8:00AM or 9:00AM shift. Onsite in Irvine, CA. Additional Details The pay range for this position is $22.00 per hour Temporary to hire role All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $22 hourly 3d ago
  • Customer Service Coordinator

    Searchbuddy

    Service representative job in Orange, CA

    REPORTS TO: Customer Service Supervisor SHIFT: Monday - Friday 8:00 am - 4:30 pm (in-office) Temp-To-Hire OR Direct-Hire Seeking a detail-oriented and customer-focused professional with a strong background in international/export logistics, preferably within a manufacturing environment. Candidates with export experience in freight forwarding (e.g., Export Coordinator roles) may also be considered. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone and email, providing information on products/services, order status, quotes, and shipment tracking. Process new customer accounts, coordinate order fulfillment, and manage export documentation. Address general questions regarding product availability, marketing materials, and service support. Collaborate cross-functionally with internal departments including sales, logistics, marketing, accounting, and quality assurance to resolve customer issues and streamline service. Coordinate with shipping teams and freight partners to ensure accurate and timely delivery, manage returns, and troubleshoot delivery challenges. Maintain regular communication with domestic and international sales teams, distributors, and customers on order updates, contract details, and inventory reconciliation. Assist in organizing logistics for marketing initiatives such as trade shows, conferences, and promotional campaigns. Support continuous improvement efforts by identifying opportunities to enhance customer service processes. Required Qualifications: High school diploma or equivalent required; additional education or certifications in logistics or international trade are a plus. Minimum 3 years of experience in customer service and logistics coordination, ideally involving complex shipments and scheduling. At least 3 years of experience with international shipping regulations, export documentation, INCOTERMS 2020, and coordination with overseas partners, freight forwarders, and customs brokers. Strong verbal and written communication skills in English; proficiency in Spanish is a plus. Ability to generate reports, manage correspondence, and interpret various forms of procedural documentation. Strong problem-solving skills and the ability to collaborate across departments. Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Self-motivated, highly organized, and able to prioritize multiple projects effectively. Excellent phone presence and interpersonal skills; must be customer-service oriented.
    $34k-46k yearly est. 3d ago
  • Customer Service Representative Trainee

    Glidewell Dental 4.5company rating

    Service representative job in Irvine, CA

    Click the link below to see what this role is all about: Customer Service Representative Role at Glidewell Essential Functions: Completes and participates in all customer service training program curriculum and activities. Attends and actively participates in instructor led trainings (ILTs) on topics including but not limited to company history, communication techniques, company products, scheduling, crediting, rush cases, and customer relationship management (CRM) systems. Completes e-learning modules on topics related to dental terminology and morphology. Completes and participates in mock calls by applying information acquired from trainings. Incorporates feedback from training activities to improve performance. Completes assessments administered intermittently for evaluation of training curriculum comprehension. Participates in call center and production tours. Performs other related duties and projects as business needs require at direction of management. Education and Experience: High school diploma or equivalent. Minimum one (1) year of experience in customer service and/or call center. Previous dental assistant (DA) or registered dental assistant (RDA) experience, preferred. Previous certified dental technician (CDT) or dental technician experience, preferred. Pay: $21.00 per hour with a monthly bonus of up to $400.
    $21 hourly 4d ago
  • Customer Service Representative & Product Specialist

    Bioray

    Service representative job in Irvine, CA

    Customer Support & Product Specialist The Opportunity The Customer Support & Product Specialist at BIORAY plays a vital role in delivering exceptional, compassionate service to customers and practitioners by providing timely, accurate information about the company's liquid herbal supplements and supporting customers throughout their journey. This in-office, full-time role is responsible for responding to inquiries, onboarding new customers, resolving issues, creating helpful product documentation, and collaborating closely with sales, marketing, and product development to ensure a cohesive, educational experience that aligns with BIORAY's mission to help people find their unique path to healing. The ideal candidate brings at least two years of customer support experience, strong communication and problem-solving skills, technical aptitude, and a proactive, empathetic approach that reflects BIORAY's values of Curiosity, Honor, Ownership, Fun, Listening, Leadership, and Communication. What you will bring: • 2+ years of customer support experience or a related field. • Strong communication and interpersonal skills. • Excellent problem-solving abilities. • Zoho and Shopify experience a plus. • Technical aptitude and the ability to learn and understand complex products. • Proven ability to multitask and manage time effectively. • Familiarity with BIORAY products is a plus. The Company BIORAY is a purpose-driven health and wellness company based in Irvine, California, specializing in liquid herbal supplements that detoxify the body, support organ systems, and vitalize hormones. Founded in 1991 by Stephanie Ray, BCN, CNHP, BIORAY blends traditional Chinese herbalism with modern science to create safe, effective products for individuals across all life stages-from infants to adults. With over 30 years of expertise, the company maintains a strong commitment to sustainability, ingredient transparency, and holistic well-being. BIORAY operates in-house manufacturing and fosters a collaborative, fast-paced environment where employees are encouraged to live the core values, prioritize self-care, and make a meaningful impact in the world. Why you'll love it here: • Growth & Innovation: Join a company that is actively expanding with new land for ingredient cultivation and enhanced facilities to drive its mission of wellness and natural health solutions. • Commitment to Quality & Education: BIORAY maintains rigorous quality standards while promoting continuous learning and professional growth for its team members. • Exceptional Benefits: Enjoy a comprehensive benefits package, including profit sharing, funding for continued education, and acupuncture and chiropractic care coverage. • Purpose-Driven Culture: Be part of a team dedicated to improving lives through innovative, natural solutions that prioritize health and wellness. Our Core Values BIORAY 's core values center on harmonizing nature and science to create safe and effective herbal supplements that support health, vitality, and environmental well-being. The company is dedicated to helping individuals discover their unique path to healing, emphasizing sustainability, ingredient transparency, and holistic wellness. BIORAY fosters a collaborative and fast-paced work environment where employees are encouraged to embody these values, prioritize self-care, and contribute meaningfully to making the world a better place. What the Role Entails The following are detailed performance objectives for this role. When measuring overall aptitude and cultural fit, all candidates will be benchmarked using these standards. Performance Objectives: Deliver Exceptional Customer Response Times: Within the first 60 days, maintain an average response time of under 2 business hours for all customer inquiries received via phone, email, or chat, ensuring that at least 95% of customer issues are acknowledged and resolved or appropriately escalated within 24 hours. Enhance Customer Product Knowledge & Onboarding: Develop, update, and publish at least 3 new user guides or tutorials within the first 90 days to improve customer understanding of BIORAY's products and onboarding experience. Track usage of these materials and aim for at least 80% of new customers to access and use these resources within their first month. Support Continuous Improvement & Cross-Team Collaboration: Actively identify and document at least 5 recurring customer pain points or feedback themes within the first 6 months and collaborate with sales, marketing, and product development teams to recommend actionable improvements that enhance overall customer satisfaction and support BIORAY's mission of helping people find their unique path to healing.
    $32k-41k yearly est. 1d ago
  • Customer Service Representative

    Hydraflow 3.9company rating

    Service representative job in Fullerton, CA

    Overall Purpose: The Customer Service Representative is responsible for ensuring customer needs and expectations can be met with Hydraflow resources. The Customer Service Representative must actively communicate with customers, production, and quality to ensure customer needs and expectations are managed and met in a timely and accurate manner. Essential Duties & Responsibilities: Create and process quotations Review and process purchase orders Assist with answering phones Provide information regarding products and services, billing, repair, and collections and respond to other types of inquiries Receive and manage calls and emails from customers Respond to inquiries regarding pricing, products, and Hydraflow policies Provide order processing data entry for requests from customers to place and manage orders, provide pricing and delivery information, and additional requests, by phone, fax, email, and EDI transactions Perform proactive follow up with other Customer Service members to ensure efficient resolution of customer requests through collaboration and effective teamwork Comply with Customer Service policies and procedures Adhere to 5S Standards Adhere to all company policies and procedures, including, but not limited to, policies for attendance and punctuality and standards for safety Act as a liaison between customers and internal departments to solve any customer challenges Other Duties: Other duties based on the needs of the Customer Service Department The preceding functions have been provided as examples of the type of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed. Qualification Requirements: High School diploma Bachelor's Degree preferred 2+ years of customer service or supply chain experience either by phone or in person Must demonstrate excellent database skills, including the ability to enter customer information and orders accurately and to navigate through multiple screens Must demonstrate strong oral and written communication skills Extremely detail-oriented Able to work collaboratively in a team environment Possess a customer-centric commitment to build and maintain customer relationships Demonstrate exceptional problem solving and organizational skills Display energy, self-motivation and quick-thinking skills with positive attitude Strong computer skills with Microsoft-based software, especially Excel and Word Ability to read and comprehend instructions, correspondence, terms and conditions, quality requirements, and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Ability to communicate clearly and effectively Effective retention skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals Ability to compute rate, ratio, and percent Fluent in English (can read, speak, write and understand) Must be a US Person (US Citizen or Permanent Resident) Physical Demands: While performing duties of the job, the employee is regularly required to: Sit Use hands and fingers to handle, type or feel Reach with hands and arms Speak or hear While performing duties of the job, the employee is occasionally required to: Stand Walk Work Environment: Office environment Must be US Persons based on ITAR definition (US Citizen or Permanent Resident).* This position is expected to be exposed to information which is subject to US export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All Applicants must be U.S. persons within the meaning of U.S. regulations.
    $29k-37k yearly est. 3d ago
  • Customer Service Representative

    Bon Pergola 4.3company rating

    Service representative job in Lake Forest, CA

    BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent
    $32k-42k yearly est. 4d ago
  • Customer Service Insurance Sales

    Rainmakers Inc. 3.7company rating

    Service representative job in Redlands, CA

    Remote Licensed Agent Life Insurance, Mortgage, & Investments Imagine earning from home without cold calls, door knocking, or chasing friends & family clients come to you through referrals. What You Get: Paid training + State & Federal licenses (covered) Flexible part-time or full-time schedule No quotas or income caps Residual income, bonuses, stock options, & tax advantages Career paths: agent, trainer, recruiter, or brokerage builder Who We're Looking For: Motivated, trustworthy self-starters ready to learn sales, leadership, and client relationship skills no prior experience needed. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Entrepreneurial mindset & self-discipline
    $27k-38k yearly est. 57d ago
  • CUSTOMER SERVICE REP I - SSC

    Dal-Tile LLC 4.8company rating

    Service representative job in Anaheim, CA

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions. Expected base pay rates for the role will be between $20.19 and $25.48 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs. Primary Objective To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues. Major Function and Scope Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management. Responsible for keying in orders, processing faxes and preparation of reports. Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. Responds to customer needs. Participates in special projects and performs additional duties as required. Experience And Knowledge Required High School Diploma or GED equivalency required. 1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred. Competencies Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities and manage time effectively. Ability to work in a fast-paced environment. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant. Job Type Req ID 86617
    $20.2-25.5 hourly 3d ago
  • Customer Service at Las Vegas SOMISOMI

    Las Vegas Somisomi

    Service representative job in Arcadia, CA

    Job Description SomiSomi Las Vegas is looking for one customer service to join our 20+ person strong team. We are located on 4284 Spring Mountain Rd. Las Vegas. NV. Our ideal candidate is a self-starter, punctual, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.
    $75k-163k yearly est. Auto-Apply 11d ago
  • CareMore Sales Extender

    Mindlance 4.6company rating

    Service representative job in Upland, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Upland, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 141 W Foothill Boulevard, Upland CA 91786 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 18.56/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
    $18.6 hourly Auto-Apply 3d ago
  • Client Experience Specialist

    Build My Great Team

    Service representative job in Newport Beach, CA

    Probitas Financial Newport Beach, CA 92660 | In-Office | Part-Time or Full-Time Opportunity About Probitas Financial Probitas Financial is a boutique wealth management firm based in Newport Beach, committed to serving affluent executives, business owners, and their families with concierge-level service. We offer a highly personalized, comprehensive approach to financial planning that supports our clients' goals across every aspect of their lives. About the Role We are seeking a Client Experience Specialist to join our team. This in-office role supports the firm's president and senior advisor and plays a key part in delivering an exceptional client experience. The ideal candidate will bring prior experience in financial services-especially in client service and operational business processing. Marketing knowledge is a plus but not required. Key Responsibilities The Client Experience Specialist supports firm operations across client service, administration, and marketing. This role requires excellent communication, a can-do attitude, and the ability to stay organized while juggling multiple priorities. Serve as the main point of contact for client service requests and account support Manage account servicing needs, follow up on client inquiries, and ensure prompt resolution Participate in client meetings and assist with follow-up actions as needed Coordinate and execute marketing campaigns using automated tools Maintain and update the firm's website Provide general administrative and operational support Requirements What Success Looks Like Ensure smooth daily operations and boost overall efficiency Deliver a consistently high-quality client experience through proactive communication and service Accurately process client paperwork and maintain well-organized records Create capacity for leadership by taking ownership of day-to-day responsibilities Qualifications 3+ years of experience in the financial services industry 2+ years in a client service or operational role Strong organizational skills, attention to detail, and ability to prioritize effectively Confident communicator with excellent written and verbal skills Proficiency in Mac OS and comfort with technology Professional, positive, and proactive mindset Ability to maintain confidentiality and exercise sound judgment Self-starter who thrives in a collaborative, high-integrity environment Benefits Why Join Probitas? Competitive compensation ($25 - $32/hr), commensurate with experience Paid holidays Paid vacation Health Insurance allowance Applicable Licensing fees Opportunities for professional growth and advancement Flexible schedule (25-40 hours per week) to support work-life balance A collegial and professional in-office environment *Note: Waiting periods may apply for certain benefits. Ready to Apply? If this role resonates with you, we'd love to hear from you. Please submit your resume and a brief note sharing why you're interested. No agencies or direct inquiries, please. We appreciate your interest and will contact candidates who best meet the firm's needs.
    $25-32 hourly Auto-Apply 51d ago
  • Client Engagement Specialist

    Safework

    Service representative job in Anaheim, CA

    Safework specializes in providing all aspects of construction management, project management, safety management and construction inspection. From the beginning of a project to the very end the SafeworkCM professionals are committed to the success of each project on which we work. Our employees are the key to our success in providing professional services. What they contribute to our projects and to the company is much more than just doing a "job." In return we are committed to providing our employees with a great place to give their talents, an inclusive environment, and projects that make a difference in the lives of others. We work hard to provide an unparalleled experience for our clients. To do this we understand that people are the backbone of our company. For this reason, we offer industry leading benefits and competitive salaries for professionals who are passionate about serving their clients. Position Description: The Client Engagement Specialist will provide essential support to project teams, sector leadership, and business development initiatives, including: Project & Administrative Support Provide general administrative support including correspondence, filing, scheduling, and coordination between project teams and corporate departments. Assist with contract administration: processing RFIs, change orders, invoices, and other construction-related documents. Support project controls staff with monthly reports and PMO requirements. Maintain project information in management systems, create subcontracts, purchase orders, and pay requests. Prepare agendas, meeting minutes, and reports for internal and client-facing meetings. Manage vendor billing, approvals, and payment processes; resolve discrepancies when needed. Perform general office duties such as scheduling travel, ordering supplies, and maintaining records. Business Development & Marketing - Vertical Sector Partner with sector leadership to support business development initiatives for the Vertical market. Download, organize, and track RFQs/RFPs related to Education, Healthcare and Municipal Facilities projects. Assist in the preparation of proposals, including compiling resumes, project sheets, and sector-specific materials. Conduct market research, track industry trends, and develop competitive intelligence within the Education, Healthcare and Municipal sector. Maintain and update client, prospect, and pursuit data in CRM/project management systems. Support the development of marketing collateral (resumes, proposals, presentations, and reports), with light design work in InDesign when needed. Coordinate sector-related events, client engagement activities, sponsorships, and conference logistics. Collaborate with Business Services to ensure branding consistency across Vertical sector marketing deliverables. Event Planning & Client Engagement Plan and coordinate sector meetings, client engagement dinners, and community events. Manage logistics such as venue selection, contracts, catering, travel, and marketing materials. Serve as point-of-contact with event hosts, vendors, and clients. Recruiting Support Assist sector lead with resume submittals for client staffing requests. Support job postings, salary research, candidate sourcing, and initial applicant screenings. Coordinate with corporate services to support recruiting pipelines for Education, Healthcare and Municipal projects.
    $33k-54k yearly est. Auto-Apply 38d ago
  • Private Client Experience Specialist - Newport Beach

    JPMC

    Service representative job in Newport Beach, CA

    Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service. As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team. Job Responsibilities Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed. Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers. Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients. Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters. Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events. Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager Required Qualifications, Capabilities, and Skills A minimum of two years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This role will report in the office on a hybrid schedule. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $33k-54k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (Temp-to-Hire)

    Ultimate Staffing 3.6company rating

    Service representative job in Irvine, CA

    Job Title: Customer Service Representative (Temp) Hourly Rate: $18.50-22/hr Looking for a reliable and friendly Customer Service Representative to join our team. This is a temp-to-hire opportunity with the potential for permanent placement, offering growth and development within a collaborative and fast-paced environment. Key Responsibilities: Provide exceptional customer service by responding to inquiries via phone, email, and chat. Address customer concerns, troubleshoot issues, and resolve complaints in a timely and professional manner. Process orders, returns, and exchanges while ensuring customer satisfaction. Maintain customer records and ensure accurate data entry into the system. Collaborate with other departments to ensure seamless service and problem resolution. Offer product or service recommendations based on customer needs. Follow up with customers to ensure their issues have been resolved and they are satisfied with the outcome. Qualifications: High school diploma or equivalent required; additional education or certifications in customer service a plus. 1-2 years of experience in customer service, retail, or call center environment preferred. Excellent verbal and written communication skills. Strong problem-solving skills and a customer-focused attitude. Ability to stay calm and professional under pressure. Proficiency in Microsoft Office and CRM software (preferred). Flexible, dependable, and able to work well in a team environment. Perks: Competitive hourly pay Temp-to-hire opportunity with potential for long-term employment. Opportunity to grow professionally within the company. Supportive team culture and dynamic work environment. If you're passionate about providing excellent customer service and are looking for an opportunity to build a long-term career, we'd love to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $18.5-22 hourly 3d ago
  • CareMore Sales Extender

    Mindlance 4.6company rating

    Service representative job in Cerritos, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Victorville, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 12441 Hesperia Rd. Suite A5 and A6, Victorville CA 92395 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $17.76/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
    $17.8 hourly Auto-Apply 3d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Service representative job in Irvine, CA

    Ultimate Staffing is partnering with a national organization seeking to grow their Customer Service team in Irvine, CA. If you're passionate about customer service and thrive in fast-paced environments then we encourgae you to apply for this entry level role! Location: Fully onsite in Irvine, CA Job Type: Temp-to-Hire Schedule: Full Time, Monday - Friday 8am - 5pm, rotating Saturday schedule (1 Saturday per month) Perks & Benefits: Competitive compensation & benefits packages Health, dental, and vision coverage 401(k) plan Mission-driven, collaborative work environment Opportunities for career growth and comprehensive training Key Responsibilities: Respond to customer inquiries via phone, email, and social media channels in a timely and professional manner Provide product and service information to customers Resolve customer issues and complaints with empathy and efficiency Manage and update customer accounts and records Collaborate with other departments to ensure customer satisfaction Qualifications: High school diploma or equivalent required; Associate or Bachelor degree highly preferred If you're excited to contribute to a meaningful mission and meet the qualifications above, please submit your resume today to be considered for this impactful opportunity! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-38k yearly est. 4d ago
Customer Service Representative
Wolfpak
Costa Mesa, CA
$40k-50k yearly
Job highlights
  • Costa Mesa, CA
  • Full Time
  • Junior Level
Job description

Customer Service Representative at WOLFpak

Full Time (Potential) - Onsite in Costa Mesa, CA

Initial Contract: $155.00/day (Three-Month 1099 Contract)

Potential Full-Time Pay Range: $40,000 - $50,000 per year

:

WOLFpak, a family-owned backpack brand, began its journey in 2020 from a humble garage in Southern California. In just four short years, it has grown into a globally recognized name, thanks to the founders' relentless drive and vision. Known as a trendsetter in the market, WOLFpak offers innovative designs with a stylish twist and a range of fresh colorways. Their signature personalized patches let you express your individuality, while their bags seamlessly blend cutting-edge design with the ability to tell your story and carry your gear. For more information, check WOLFpak.com


Role Description:

This is a full-time, on-site role as a Customer Care Representative at WOLFpak in Costa Mesa, CA. The Customer Care Representative will be the primary point of contact for our e-commerce customers, providing exceptional support via email and other digital channels. The ideal candidate is a highly organized, detail-oriented individual with excellent written communication skills and a passion for providing outstanding customer service.


Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally via email.
  • Provide accurate and helpful information about WOLFpak products, policies, and order status.
  • Process orders, returns, exchanges, and cancellations.
  • Investigate and resolve shipping issues, product defects, and other customer concerns.
  • Escalate complex or sensitive issues to the appropriate team members.
  • Maintain detailed records of customer interactions and resolutions in our CRM system.
  • Identify trends in customer inquiries and provide feedback to improve our products, policies, and website.
  • Proactively address customer concerns and seek opportunities to improve the customer experience.
  • Adhere to company policies and procedures.


Qualifications:

  • 1+ years of experience in customer service, preferably in an e-commerce environment.
  • Exceptional written communication skills, including grammar, spelling, and punctuation.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and manage time effectively.
  • Proficiency with computer systems and software, including CRM systems, email platforms, and Microsoft Office Suite.
  • Ability to learn new software and systems quickly.
  • Positive attitude, empathy, and a passion for helping customers.
  • Knowledge of the athletic and fitness industry is a plus.


Skills:

Customer Service, Email Communication, Written Communication, Problem Solving, CRM Systems, Time Management, Organization, Active Listening, Empathy

Learn more about service representative jobs

How much does a service representative earn in Moreno Valley, CA?

The average service representative in Moreno Valley, CA earns between $26,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Moreno Valley, CA

$36,000

What are the biggest employers of Service Representatives in Moreno Valley, CA?

The biggest employers of Service Representatives in Moreno Valley, CA are:
  1. National Veterinary Associates
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