Service Representative Jobs in Mishawaka, IN

Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Senior Customer Service Specialist for immediate addition to our fast growing team. The ideal team member is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. Sr. Customer Service Specialist oversees and coordinates all customer needs in the organization including processing customer orders, managing all new product lines including Bill of Material (BOM) creation, and daily communication with the Tri-Pac operation teams. Responsibilities Senior Customer Service Specialist will be the single point of contact for all commercial requirements Create an Open Order Report for each of your assigned customers, and lead regular meetings/communication with the customer to review and resolve all open items and issues Be the lead customer point of contact for all reorders Ensure client satisfaction by responding to requests and inquiries within 24 hours Assist your assigned R&D Lead with any New Product Development requests Create & maintain the ERP system data for materials, BOMs, pricing, customer information, etc Coordinate artwork files, proofs, approvals between the customer & component supplier Obtain Filling & Assembly information, Sampling plans, and shipping information from the customer & verify accuracy for the Tri-Pac Production/ Specifications teams Collaborate cross departmentally as needed Attend internal and external meetings as necessary Meet regularly with your assigned R&D Lead to review all project updates and escalate issues as needed, noting to be prepared with all relevant information and viable solutions Abide by all safety procedures and practices as it relates to the Production and Laboratory areas Approach work with a positive attitude and embrace the culture and work environment of the Tri-Pac culture Create Customer-Supplied Inventory Report; review with inventory Manager; provide monthly to customers Convert customer's Purchase Orders to Tri-Pac Sales Orders; check for accuracy, price confirmation & ship date feasibility Qualifications Bachelor's degree in a related field preferred; or equivalent experience Very organized with the ability to multi-task across many ongoing projects Must possess excellent computer & communication skills (verbal & written) Must be proactive, strives to meet deadlines, and remain customer-focused ERP working knowledge and proficiency required Benefits Competitive Salary/ Pay & Packages, Unlimited PTO (for salaried employees), Insurance, 401K, Life Insurance, Disability (Long term/ Short term) and Continuous Training. Tri-Pac, Inc. recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. Empowering Your Potential, Shaping Our Future Together Thank you for your interest and consideration of a career with Tri-Pac, Inc. ************** Tri-Pac, Inc. is an Equal Employment Opportunity / Affirmative Action Employer To Staffing & Recruitment Agencies: Our Company does not accept unsolicited CV's or applications from agencies. We are not responsible for any fees related to unsolicited CV's or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.

Job Details ELKHART, INDescription Would you like to work for a fun organization where you can make a difference? Come join our team as a Call Center Specialist! As a Call Center Specialist, you will be responsible for: Providing excellent member service through active listening with every interaction Discussing current promotions, including terms and conditions Identifying the member's needs to cross-sell products and services Prompt follow-through with internal and external members Answering questions and assisting members with setting up accounts, renewing certificates, wire transfers, and other member needs This position is an in-office position at our Corporate branch located in Elkhart, Indiana. Come join our team of professionals! INOVA Federal is an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.

Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more. Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today! This position is a four-day Monday through Thursday average work week. Essential Functions: Execute delivery of new/clean products and pick up of used products on a daily basis in company truck Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers Complete end of the day administrative tasks including unloading the truck and preparing for next day's route Actively drive customer retention and increase route revenue by expanding customer relationships Experience/Knowledge: High school diploma or General Education Degree (GED) required 2-3 years driving/delivery, customer service, or sales experience preferred Necessary Skills and Abilities: This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment Must be able to use a computer, phone, calculator, printer, and copier Work Requirements: Requires a For-Hire Endorsement. Must pass a DOT physical and a drug/alcohol screening prior to employment. Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season. Travel to outlying Wildman facilities as needed.

Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Service Representative at Horton, a Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). What You Do * Process policies, endorsements, audits, and other client documents in the agency management system with a focus on accuracy and timeliness. Enter premium related information into the system to create records and invoices. * Prepare client documents for delivery via email, US Mail or hand delivery. * Maintain an outstanding level of data integrity in the agency management system so that all fields, documents, and data are accurate, up to date and flow properly to reports and other output documents. * Provide routine consultation to clients and act as back up to Account Managers in order to assist internal and external clients as much as possible. * Assist with accounting issues relative to premium and commission discrepancies and accounts receivable. Help direct clients with payment instructions, receipt of various premium notices from carriers and finance companies. Effectuate premium finance agreements and notices of cancellation, rescission and reinstatement. * Access and navigate carrier websites to obtain account information and policy documents. May request, follow up, and review endorsements or obtain quotes as necessary. * Manage certificate holder lists. Prepare and send renewal and midterm certificates of insurance, evidence of property insurance, auto ID cards and other proofs of insurance. * Verify coverage for third parties. * Set and manage diaries to ensure all account activity is progressing effectively. * Perform other duties as requested Your Education and Experience Required * Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding * Must be proficient in Excel and Word. * Must be organized, detail oriented, timely and efficient * Strong work ethic, responsible, reliable, service oriented * Possession of or ability to obtain state P&C insurance license * Strong math skills with an understanding of basic accounting principles Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ***************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $40,200 to $74,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

As a Preferred Services Specialist, you will be responsible for providing a world class member service experience to our high-net-worth members while acting as the main point of contact for all Credit Union staff concerning Preferred Services. Assist with member portfolios and administration of accounts, communicating regularly with clients, attend member meetings and presentations and assist with business development plans and presentations. Accountable for staying well informed on credit union products and procedures to ensure clients are taken care of quickly as they need services. Grows strong relationships internally between departments to make sure quick resolutions for a high-level experience for preferred service clients. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 60% Display extensive knowledge of core systems and credit union processes to open consumer and small business products, performs all account maintenance and running all types of banking transactions to meet the needs of Preferred Service members. Utilize the Preferred Service CRM system at a high level to assist in lead generation for current and future Preferred Service clients. 15% Act as a concierge for the Preferred Service area. Greet, direct, answer phones and video calls, and sets up appointments. Actively seek to understanding members to help the private banking staff. Display a high understanding for providing top level unique service to affluent individuals, including excellent problem-solving skills. Help coordinate member engagements. 15% Assist the preferred service team in achieving growth goals for the department by inputting data, generating reports, identifying member needs, and effective communication with Preferred Service staff. Coordinate and communicate with various levels of private bankers to identify referrals and relationship opportunities. Exhibit high ability to explain products, service, and internal departments to help preferred service clients navigate Interra. 5% Prepare monthly activity reports for the Head of Wealth Services on a monthly basis. 5% Support Preferred Services operations to include, but not limited to, event planning, supply ordering, and maintaining calendars. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. -- If applicable: this position may have additional duties to include bilingual duties noted in the Bilingual Policy. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' customer service experience within the financial service industry. Specific experience should include high-level member service. Education / Certifications / Licenses Bachelor's degree in Finance, Business Administration, or related discipline required (or 3+ years of experience in lieu of degree). Must have and maintain a valid driver's license. PREFERRED SKILLS Strong analytical and decision-making skills. Strong understanding of banking and lending products. Experience in understanding the financial needs of all types of clients. Sound knowledge of local market. Ability to meet deadlines and manage expectations. Demonstrated strong Community Presence. Professional level of verbal and written communication skills are essential to the position. Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Demonstrated knowledge of Credit Union regulations, products, policies, procedures, and services. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. COMPETENCIES Effective Communication - Utilizes a variety of communication modalities effectively and appropriately across multiple channels. Is effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels. Adjusts to fit the message to the audience. Provides timely and helpful information to others across the organization. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. Resilient - Maintains composure under pressure; handles difficult situations effectively, maintains a positive attitude despite adversity; uses adversity as a learning opportunity. Self-Motivated - Demonstrates initiative to address challenges, accomplish tasks, and seize opportunities, even when challenged. Demonstrates appropriate urgency and positive attitude while doing so. Teamwork - Effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. ADA REQUIREMENTS Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in a climate-controlled office with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tuition reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at *****************

A Little About Us: Operating since 1968, Newmar Corporation has been helping customers explore the outdoor lifestyle, enabling extraordinary mobile experiences as they travel, live, work, and play. Newmar has been synonymous in the RV industry with luxury, quality, and innovative motor coaches. In every part of our company, we relentlessly pursue continuous improvement and enhanced productivity, driving out waste, and creating meaningful strategic differentiation. Newmar is part of Winnebago Industries, Inc. a leading U.S. manufacturer of outdoor lifestyle experiences under the Winnebago, Newmar, Grand Design, Chris-Craft, and Barletta brands. Primary Objective of Position: Creates and finalizes all documentation required for a service repair order prior to the scheduling of the appointment for the customer. Key Areas of Responsibility Receives phone calls from Customer Service & Customer when a factory service appointment is being requested by the Customer and S.A.R. generates a CASE, documenting details regarding a customer's need for repairs to their motor coach. If not available for live call, S.A.R. will receive a Salesforce case from Customer Svc noting the retail or warranty svc appointment request from the owner along with listed details about the motor home repair needs. Creates a service repair order in INFOR warranty repairs ONLY and assigns a labor rate code for each repair item. Will create list of pre-order warranty parts needed for the service repair order and places the information in Salesforce case under PARTS NOTES. Contacts all vendors for their related repair items that require prior authorization for Newmar service tech to perform repairs for warranty related items prior to their service visit. Sends e-mails out to sublet Repair facilities for specific Vendors that authorize other service shops to perform their warranty repairs. Updates Salesforce appointment cases and tasks continually until all details regarding a customer's appointment is completed. Creates a task for the appointment scheduler to schedule the customer's appointment. Creates and sends the Estimator a case for all customer RETAIL quote request items in the RETAIL NOTES section of the Salesforce case. Assists the Scheduler with functions related to scheduling customer units for repairs as needed. Maintains a current knowledge of how major systems and components operate in an RV. Takes responsibility for supporting other service center team functions and projects and administrative support related functions as requested. Key Attributes Good verbal and written communication skills. Detailed oriented and organized. Good time management skills with an ability to meet deadlines. Customer service oriented. Strong collaboration skills. Resourceful in finding solutions to problems. Good and accurate data entry skills. Able to work independently. Ability to problem-solve. Able to learn technical concepts. Education & Experience High school diploma. Proficient in the use of Microsoft Office, especially Word, Excel, PowerPoint, Outlook and Salesforce.. Prior experience in a RV Industry service-related role preferred. Prior experience performing administrative office functions is required.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience. What You'll Get Competitive weekly base pay starting at $17.50/hour. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Repair chips, cracks and other auto glass related issues on customer vehicles. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. Safely and professionally operate a company fleet vehicle to and from customer locations. All other duties as assigned. What You'll Need Education: High School Diploma/GED/Equivalent required. Valid state-issued driver's license required. On-the-job training/completion of Safelite SafeTech™ certification. The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record. Flexibility with hours and days trained/worked, as workloads fluctuate. Comfort working outside in a variety of weather conditions. Present a professional appearance and wear personal protective equipment. Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --

Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience. What You'll Get Competitive weekly base pay starting at $17.50/hour. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Repair chips, cracks and other auto glass related issues on customer vehicles. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. Safely and professionally operate a company fleet vehicle to and from customer locations. All other duties as assigned. What You'll Need Education: High School Diploma/GED/Equivalent required. Valid state-issued driver's license required. On-the-job training/completion of Safelite SafeTech™ certification. The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record. Flexibility with hours and days trained/worked, as workloads fluctuate. Comfort working outside in a variety of weather conditions. Present a professional appearance and wear personal protective equipment. Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --

Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Supports the sales efforts of the local Everence office. Provides technical expertise, clerical support, and administrative support for Financial Consultants or Financial Planners. Serves as the primary point of contact for all client questions and follow-up. Delivers excellent customer service to prospects, clients, and staff. RESPONSIBILITIES AND DUTIES Provide sales support assistance to assigned consultants or planners: Answer incoming calls, schedule appointments, and forward calls to the appropriate person. Prepare client appointment materials including various client reports, forms, and other applicable information. Prepare applications using a form software system; process and forward applications to appropriate departments and/or companies. Construct letters and memos, complete mailings, and maintain accurate and up-to-date client records in CRM. Prepare client correspondence as needed. Prepare investment reviews. Maintain the financial consultant's calendar as requested. Build strong relationships with clients through excellent customer service. Manage the client database to offer routine review appointments by phone, mail, or email, with consideration of the consultant's recommendation, client classification system, service standards, and client preferences. Monitors pending trades and account activity and sends thank you emails when confirmations are received. Provide updates to the Financial Consultant when money movement processes are occurring. Send confirmation to clients. Prioritize the movement of money for the opening and closing of accounts. Complete follow-up of new account applications, account maintenance, or changes on existing accounts (beneficiary updates, withdrawals, etc.). Process and maintain various communication approvals through the broker-dealer compliance system, if applicable. Effectively manage customer inquiries and questions by attending to client service issues quickly, thoroughly, and professionally. Become proficient with the Customer Relationship Management (CRM) software and OnBase software platform for workflows and file storage. Acquire and maintain a strong working knowledge of compliance regulations. Attend scheduled team meetings and conference calls. Provide backup for other Client Services Representatives or Administrative Assistants as needed. Serve on market and/or corporate committees as requested and approved by the Office Manager, Client Services Supervisor, or Managing Director. Assist with other projects as assigned by the consultant(s) or supervisor. QUALIFICATIONS Education: Prefer a minimum of an associate's degree in business or related field Experience: Prefer at least two years of professional office experience, preferably in financial services Skills and Abilities: Excellent interpersonal and communication skills both written and verbal, and good grammar and spelling skills Able to relate and communicate well with all contacts, internal and external Ability to exercise good judgment and problem-solving skills Ability to work independently and as a part of a team, working effectively with other team members Ability to work in a fast-paced environment and be flexible to changing demands Ability to handle multiple tasks and interruptions with efficiency, calmness, and courtesy Ability to handle difficult situations with tact and diplomacy: sensitive to confidentiality of information Vision-oriented to continually look for improvement in work processes and opportunities for growth Willingness to travel outside the office for educational presentations or training Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and ability to learn multiple database programs Accuracy and attention to detail Willing to disclose and certify all personal investment accounts, including any accounts held by your spouse, minor children, and immediate family members living in your household Belief in the mission of Everence and willingness to gain a good general knowledge of Everence products and services with a preference for respect of Christian faith and Anabaptist values Bilingual skills are a plus as they allow Everence to better serve our diverse clients but are not a requirement SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time

Job Details Entry Westville IN - Dawg Paradise - Westville, IN Full-Time/Part-Time High School $13.00 - $15.00 Hourly None Day Customer ServiceDescription Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We offer: · Health, dental, vision, life insurance, STD/LTD, 401K with company matching · ESOP - Employee Stock Ownership Plan (100% company paid) · Paid vacation · Pet supply and service discounts and more! Responsibilities: • Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in a professional manner • Maintaining cleanliness • Scheduling • File maintenance • Data entry Qualifications Skills Required Possess a love of animals Displays a professional manner at all times Ability to work evenings, weekends & holidays Lift/carry 40 pounds or more Able to stand/walk for eight hours a day Able to work in a fast-paced environment Able to work on a computer system Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Essential Job Functions Welcomes both human and pet guests Can correctly identify animal body language/behavior Follows safe handling procedures Checking in and out of pet guests while providing excellent customer service Escorts pets to and from their rooms Takes reservations over the phone Can work both individually and as a team player while performing duties Contributes in maintaining the cleanliness of the facility Communication with management and other team members Required Education High School Graduate or Equivalent At least 1 year of professional animal experience

Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies. Assists patients with check-in and check-out process and prepares medical records for physician visit. Directs telephone calls and messages to appropriate persons, provides customer service as needed. Initiates scheduling process for diagnostic tests and referrals. Verifies financial information and insurance coverages. Verifies scheduled appointments and follows up on missed appointments per protocol. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES * Certification as a Physician Office Business Administrator is desirable. * Ability to apply medical terminology as it relates to patient visit and future appointments. * Good computer skills and the ability to operate basic office equipment. * Demonstrated good analytical skills. * Demonstrated positive attitude, professional courtesy and compassionate customer service to patience. * Excellent communication and interpersonal skills. * Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation. * Ability to work independently and in a team environment, and to multi-task. EDUCATION * High School Diploma/GED Equivalent Required * Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Various shifts available, including early mornings, evenings, weekends and holidays, based on changing business demands. Perfect part-time job for stay-at-home parents, retirees, and students looking for a fun opportunity to spread joy! Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Our Enrollment & Credentialing Specialist plays a crucial role in maintaining the integrity and compliance of our provider network. This position is responsible for the processes related to credentialing & enrollment for providers associated with the entire Beacon Health System Network. Responsibilities * Coordination efforts with providers, credentialing agencies, and regulatory bodies to complete credentialing processes in alignment with the National Committee on Quality Assurance (NCQA) standards and departmental policies. * Develop methods to review and manage applications for provider, and facility credentialing and payer enrollments, ensuring accuracy and compliance. * Maintain, update, and manage provider information in the credentialing database, CAQH online profiles, and NPPES identifiers, ensuring accuracy and timeliness. * Complete various insurance and government payer applications and provide support in network and claim issues related to credentialing and/or enrollment. * Commit to The Beacon Way by leveraging innovation, cultivating talent, embracing performance improvement, communicating effectively, and upholding high standards of accountability. Knowledge & Skills * Ideal candidates will possess analytical, problem solving and organization skills along with proficient computer skills. * Strong communication skills (written and verbal) and the ability to work independently. Join Beacon Health System and be a pivotal part of a team that values trust, respect, integrity, and compassion. Your expertise and dedication will help us achieve our mission to deliver outstanding care and inspire health within our community.

The Patient Financial Services (PFS) Float will be responsible for assisting with the daily responsibilities and providing coverage for the following positions: Cashier PFS Rep 1 & 2 (Billing) Collections PFS Rep 3 (ACD Phone System) Financial Advocates/Navigators Support Assistant/Mailroom Clerk Chargemaster Coordinator The PFS Float will also assist Director and Manager with special projects when necessary. Colleague will also assist with training and orientation of new Colleagues within the Department. Position Qualifications Minimum Education: High School graduate or equivalent Preferred Education: College Degree Minimum Experience: 3 years of medical billing experience in A/R. Medical billing knowledge to include UB & HCFA billing as well as current collection laws. Preferred Experience: 5-10 years of medical billing experience including Medical Billing, Insurance Terminology, Compliance guidelines, ICD-9 and CPT. Knowledge of Indiana Fair Debt & Collection Practices. Certifications Required: Indiana Navigator Certification w/annual renewal

A Little About Us: Operating since 1968, Newmar Corporation has been helping customers explore the outdoor lifestyle, enabling extraordinary mobile experiences as they travel, live, work, and play. Newmar has been synonymous in the RV industry with luxury, quality, and innovative motor coaches. In every part of our company, we relentlessly pursue continuous improvement and enhanced productivity, driving out waste, and creating meaningful strategic differentiation. Newmar is part of Winnebago Industries, Inc. a leading U.S. manufacturer of outdoor lifestyle experiences under the Winnebago, Newmar, Grand Design, Chris-Craft, and Barletta brands. Primary Objective of Position: Creates and finalizes all documentation required for a service repair order prior to the scheduling of the appointment for the customer. Key Areas of Responsibility * Receives phone calls from Customer Service & Customer when a factory service appointment is being requested by the Customer and S.A.R. generates a CASE, documenting details regarding a customer's need for repairs to their motor coach. * If not available for live call, S.A.R. will receive a Salesforce case from Customer Svc noting the retail or warranty svc appointment request from the owner along with listed details about the motor home repair needs. * Creates a service repair order in INFOR warranty repairs ONLY and assigns a labor rate code for each repair item. * Will create list of pre-order warranty parts needed for the service repair order and places the information in Salesforce case under PARTS NOTES. * Contacts all vendors for their related repair items that require prior authorization for Newmar service tech to perform repairs for warranty related items prior to their service visit. * Sends e-mails out to sublet Repair facilities for specific Vendors that authorize other service shops to perform their warranty repairs. * Updates Salesforce appointment cases and tasks continually until all details regarding a customer's appointment is completed. * Creates a task for the appointment scheduler to schedule the customer's appointment. * Creates and sends the Estimator a case for all customer RETAIL quote request items in the RETAIL NOTES section of the Salesforce case. * Assists the Scheduler with functions related to scheduling customer units for repairs as needed. * Maintains a current knowledge of how major systems and components operate in an RV. * Takes responsibility for supporting other service center team functions and projects and administrative support related functions as requested. Key Attributes * Good verbal and written communication skills. * Detailed oriented and organized. * Good time management skills with an ability to meet deadlines. * Customer service oriented. * Strong collaboration skills. * Resourceful in finding solutions to problems. * Good and accurate data entry skills. * Able to work independently. * Ability to problem-solve. * Able to learn technical concepts. Education & Experience * High school diploma. * Proficient in the use of Microsoft Office, especially Word, Excel, PowerPoint, Outlook and Salesforce.. * Prior experience in a RV Industry service-related role preferred. * Prior experience performing administrative office functions is required.