Service Representative Jobs in Middletown, PA

JOB TITLE: Customer Service Associate - Wholesale Ecommerce DEPARTMENT: Customer Operations REPORTS TO TITLE: Manager, Customer Operations Provide comprehensive customer service for Lenox Wholesale ecommerce clients, dedicated to Amazon. BASIC FUNCTIONS This role involves delivering exceptional customer service for Lenox Wholesale ecommerce accounts, specifically Amazon. The responsibilities include collaborating with Wholesale Customers, Sales, Distribution, and Customer Operations to process and verify orders while addressing any issues that arise. Additionally, the position entails handling customer inquiries related to shipping, pricing, order status, and resolving complaints or problems effectively. RESPONSIBILITIES Represent the Lenox brand and all associated internal and licensed brands to wholesale customers. Build and maintain strong relationships with assigned wholesale ecommerce customers, addressing inquiries and resolving any issues that arise. Communicate effectively with customers regarding all aspects of customer service, including order processing, verification, tracking, and issue resolution. Complete daily, weekly, and monthly reports, including the Quality of Experience (QOE) management report, Precancel Report, Manual Hold Report, Incomplete Order Report, and Backorder Report. Receive and process special orders from wholesale customers and members of the wholesale sales team. Review and manage wholesale customer orders using the order entry/management system, along with other internal systems, databases, and intranets. Evaluate customer and sales requests to ensure compliance with departmental guidelines. Investigate and respond to inquiries from customers and sales representatives regarding order status, pricing, product information, stock availability, shipments, and policies related to returns, claims, and other issues. Follow up on all outstanding issues, prioritizing as necessary while adhering to departmental follow-up standards. Refer sensitive or unrelated issues to the Director of Customer Service, Wholesale Sales, or Marketing personnel when needed. Provide information and assistance to sales personnel regarding company policies and procedures. Maintain regular contact with Distribution, Credit, and other internal departments to resolve customer inquiries or obtain necessary approvals. May be required to support DTC customer service roles during high traffic time periods. Perform special projects as assigned. MUST REQUIREMENTS A high school diploma or equivalent is required. 3-5 years of wholesale customer service experience, preferably in the ecommerce channel. Exceptional verbal and written communication skills, with mastery of the English language. Strong proficiency in computer skills, specializing in MS Excel, MS Word and Outlook A professional and pleasant telephone demeanor, with experience in speaking with customers over the phone. Detail oriented with data entry experience and the ability to navigate the internet and intranet. Ability to multitask and learn various internal systems quickly with excellent follow through Strategic thinking with the ability to identify, analyze and solve problems independently. Adaptability, being able to adjust to different situations and communication styles. Strong team player with a proven ability to work effectively in a group setting. PREFERRED REQUIREMENTS Experience in Vendor Central Skilled in leading a customer service team Knowledge of the Tabletop/Gift/Home Industries. Expertise in Microsoft Dynamics 365 Familiar with Microsoft Teams Ability to travel

About the Company - Holman is a family owned business that's been operating for 100+ years. We strive on making a better life for our employees and their families with a great working environment, benefits package, and work life balance About the Role - The insurance customer service representative supports our Personal Lines department by handling all incoming service requests from our clients by phone call, emails or faxes. This includes billing, home and auto changes, renewal retention, among others. We strive for service with excellence . Responsibilitie s - Excellent Customer Service Sk ills.Excellent phone etiqu ette.Detail orie nted.Great written and verbal communication needed in fast paced environ ment.Ability to collaborate with team members and manage ment.Team pl ayer. Qualifications - Property & Casualty Insurance License required. Minimum 5 years experience in insurance in dustry. Required Skills - Knowledge of Personal Lines Insurance and Products Preferred Skills- Knowledge of Applied Epic is helpful Pay range and compensation package - Starting salary $52,000 plus opportunity for additional incentives. Full benefit package and 401K offered. Equal Opportunity Statement - Holman is an Equal Opport unity Employer.

Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm authorization and authenticate client when processing requests Onboard and maintain client accounts, including collecting client information and required documentation, capturing and assessing risk, processing money movement transactions and handling estate needs as examples Input orders at the direction of clients and/or Financial Advisor(s), discuss reinvestment options and corporate actions with clients at the direction of Financial Advisors Prepare financial plans, client reports, and other materials for client meetings Review and take appropriate action on client account alerts OTHER Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred High School Diploma/Equivalency College degree preferred Knowledge/Skills Strong industry, product, and branch procedures knowledge Exceptional writing, interpersonal and client service skills Detail oriented with superior organizational skills and ability to prioritize tasks Strong computer skills and knowledge of Microsoft Office products Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Goal oriented, self-motivated and results driven Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Reports To: Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Celebrating more than 43 years of serving the financial needs of our community, Martinelli Financial Services is seeking a dynamic Client Services Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. This role provides unlimited upside potential as you will also have the opportunity to grow your role and expand to other roles, including the potential of managing your own clients if you would like. Come grow with us and see where a career at an independent financial firm could take you! Responsibilities Serves as first point of contact to service daily client interactions, including basic inquiries, providing details and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings. Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office. Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies. Ensures key client information and documentation is current with firm and industry requirements, rules and regulations. Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received. Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports Reviews, assesses and responds to all corporate action items and client account alerts. Prepares financial reports, and other materials for client meetings. Creates and maintains records and files utilizing Client Relationship Management (CRM) software. Assists Financial Advisors with marketing efforts including seminars and other client-facing events. Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures. Qualifications • College Education • Industry experience preferred but not required • Series 7, 63 and 65, or 66 licenses are a plus • Insurance Licenses also a plus. The ideal candidate will acquire Insurance licenses within 12 months • An equivalent combination of experience, education, and/or training as approved by the firm. Skills, And Abilities Skill in • Client Relationship Management (CRM) software, or similar contact management software. • Goal planning software. • Excel, including developing spreadsheets as needed and for ongoing reporting. • Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail) Ability to • Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases. • Analyze and research account information. • Organize, manage, and track multiple, detailed tasks and assignments with. frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. • Identify time sensitive items and assess competing priorities. • Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns. • Handle stressful situations and provide a high level of customer service in a calm and professional manner. • Analyze problems and establish solutions in a fast-paced environment. • Use mathematics sufficient to process account and transaction information. • Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually. • Work both independently and as part of a cohesive team. • Provide a high level of customer service. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm Benefits to working with MFS We believe in growing both personally and professionally throughout your career. Being a boutique upscale independent firm our goal for someone in this role is to continue to grow with our firm. With that being said, there is no ceiling to your personal and professional development at MFS. Other Benefits Include: Hybrid Schedule Bonus Structure Retirement Plan Health Insurance Summer Fridays

Bilingual Sales Representative, Equipment Sales Group Company Overview: International Process Plants (IPP) is an international seller and buyer of industrial plants and equipment in the petrochemical, chemicals, and pharmaceutical and their collective related downstream and upstream industries. At IPP, our employees and our culture are just as important to the company as serving our customers. We believe our employees are the key to our success. We pride ourselves in hiring the highest quality people, placing emphasis on performance, ethics, integrity and respect that has resulted in our earning market leadership status since our founding in 1978. Position Summary: We are seeking a bilingual Sales Representative to join our Equipment Sales Team in support of the LATAM market! In this role, you will work directly with Senior Sales Managers in the Equipment Sales Group to resolve customer questions in a timely manner, and offer solutions to drive company revenue using a consultative approach. The ideal candidate will have mechanical knowledge or curiosity and a strong understanding of manufacturing processes. No cold calling is required. Position Purpose: To expand our equipment sales to respond to increasing demand for second-hand used and rebuilt process equipment and process systems across our focus industries. The goal is to differentiate IPP's offerings from our competition with our high level of service and dependability and broad inventory to develop ongoing, profitable relationships with customers, and promote our company brand. Responsibilities Present and sell company products and services to new and existing customers at both engineer and C-suite levels. Reach agreed-upon sales targets by the deadline. Resolve customer inquiries and complaints. Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction. Develop personalized business plans to maximize customer contact and ensure repeat sales. Maintain detailed account profiles and prepare sales reports as required. Attend and participate in company-supported events and industry trade shows. Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills. Occasionally travel to visit high-value customer sites and other company facilities. Minimum Qualifications Fluency in Spanish and English Willingness to travel to LATAM region for sales meetings on a monthly cadence required. Previous experience in industrial equipment sales, customer service, or related fields. Familiarity with CRM platforms (HubSpot preferred). Ability to build rapport with clients. Strong phone and negotiation skills. Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis. Ability to assess customer patterns and future needs. Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search. 2-year college degree or equivalent preferred. Highly organized and able to work both independently and on a team. Preferred Qualifications Experience with strong understanding of process related industries, or a strong mechanical background. Thorough knowledge of how medium & large corporations purchase assets. Proven success in quoting and closing capital equipment sales or similar industry experience. Other Requirements Heavy phone and email usage; may be required to make calls to customers within their time zone. A company VoIP phone/cell phone will be provided. Knowledge of process-related industries or a strong mechanical background is preferred. Compensation: Salary & Performance Bonus plus a full range of company benefits will be offered to the successful candidate. About International Process Plants Since 1978, IPP has been supplying and acquiring process plants, systems, and equipment to the pharmaceutical, specialty chemical, fine chemical, industrial chemical, petrochemical, fertilizer, power generation, and polymer industries. IPP enables sustainable industrial growth by deploying pre-existing complete plants, process systems, and process equipment that are immediately available, at a fraction of the cost and delivery time of brand-new assets. It boasts a global portfolio of 17 complete industrial sites for redevelopment, over 110 complete plants and over 15,000 process systems and major equipment. To learn more about IPP, visit **********************************

Apella Wealth (Apella) is an established and fast-growing wealth management firm (RIA) that is expanding to new markets and looking for an experienced client service professional who has a passion for assisting clients. This role is based in our Berwyn, PA office and will support clients in this location. Apella is headquartered in CT with offices across the country including MA, RI, NY, TN, TX, GA, CA, OR, PA, VA, and WA. As Apella continues to grow it offers clients, employees and advisors a unique experience by taking a team approach to offering the highest quality of service. We get to know our clients very well and use that knowledge to create customized financial, investment and tax plans, and manage their investments. We are looking for a self-starting problem solver, with a strong sense of client service, who can think critically and wants to be part of our team. Responsibilities: Provide a high level of service to our firm's clients at the direction of a team of Financial Advisors and Planners Provide administrative support during the financial planning process Process account paperwork and maintain related files Contact clients to schedule review meetings Respond to client requests forservice and process those requests Answer telephone, relay messages, and greet clients. Establish and maintain organized department files and records Plan and/or attend meetings as requested by the Advisors Assist with projects as needed Perform other duties as assigned. Requirements: 3-5 years finance or investment industry experience Bachelor's Degree preferred Knowledge of investment products and custodial accounts Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook); Internet and CRM software Excellent written and oral communication skills; strong listening skills; professional demeanor Strong organizational, prioritization and project management skills Ability to multi-task and manage time effectively in a fast-paced environment Ability to work independently and as part of a team Ability to learn and adapt quickly to multiple technology platforms Apella Wealth, LLC an affiliate of Symmetry Partners, LLC is an investment advisory firm registered with the Securities and Exchange Commission. Apella Wealth offers competitive salaries and benefits to full time employees (30 hours per week or more) that include Medical, Dental, Life Insurance, Short and Long Term Disability, 401k, Vision, Medical and Dependent Care Flexible Spending Accounts, Voluntary Life Insurance, Paid Time Off, Education Assistance and the opportunity to work in an exciting, fast paced environment.

You will interact with potential IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, and occasionally response to account & billing inquiries, and general technical support. Responsibilities: Resolve customer issues via phone, email and chat during scheduled shift Assist existing and potential customers with support based and product purchase questions; recommend to the Customer a proper product and/or service based on their needs using a strategic and ethical sales approach Put forth tactical and strategic efforts to retain customer partnerships by offering discounts/credits where applicable; Assist customers with cancellation requests where retention is not possible Demonstrate strong foundational customer service skills, as well as account management and billing proficiency, general technical skills and a refined ability to patiently resolve customer issues Required Qualifications: 1-2 years of experience in a customer service or retail environment with exposure to or responsibility for sales. Proven strong verbal and written communication skills Ability to effectively manage multi-channel workflow including customer calls, chats and emails regarding product sales, as well as account, billing, and service issues Ability to efficiently process and document call information in CRM application Possess basic computer and internet skills Ability to regularly report to work on time as scheduled Ability to manage competing priorities in terms of their importance Willingness to learn new products, understand new approaches, and adapt to new technologies Ability to work as an individual contributor within a team environment Preferred Qualifications: Skills in shared hosting environments Knowledge of DNS protocols Physical Requirements and Working Conditions: The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis The ability to use a computer and telephone for extended periods of time to communicate, create, and access information. The ability to regularly sit or stand for extended periods of time Disclaimer This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company. Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.

Signature is a leading marketing promotions agency specializing in telecommunications. We deliver precisely targeted solutions that drive business growth and gain new customers. Our dynamic approach and sector expertise enable us to create effective campaigns tailored to each brand's unique goals. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success. Role Description This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette. Day-to-day tasks include addressing customer needs, managing customer experience, and resolving issues in a timely manner to maintain high customer satisfaction rates. Qualifications Skills in Customer Support, Customer Service, and Customer Experience Ability to ensure Customer Satisfaction and manage Phone Etiquette Strong communication and interpersonal skills Problem-solving abilities and a customer-focused attitude Experience in sales or a related field is a plus High school diploma or equivalent required; Bachelor's degree preferred

Alphasource is hiring a seasoned customer service expert to join its industry leading customer service team. With over 100 years of continuous operating experience, the Company is scaling to meet increased demand, and implementing systems to cater to an increasingly diverse customer base. This role will involve frequent communication across Alphasource's sales, warehouse and business operations teams. Check out our new Website here: ************************ Description: Alphasource is a family-owned, Philadelphia-based manufacturer and distributor of safety products and services for the power generation, aerospace, healthcare and construction industries. We are an industry-leading 100+ year young company headquartered in Philadelphia, PA with customers located in thirty countries who continues to enjoy growth and success as we focus on providing our customers with innovative solutions for our industrial, plant maintenance and safety supplies needs. We have an immediate opening for a conscientious and dedicated customer service professional. This position is responsible for answering customer service inquiries, order processing, coordinating shipping, and other office-related duties. Key Responsibilities: Satisfy customer requests, receive and process orders, respond to pricing inquiries Submit invoices, update in-house computer system with new customer and supplier data Perform fulfillment quality assurance checks Support order status update requests Maintain supplier relationships and submit Requests for Quote Submit purchase orders Customer/Tradeshow Event planning Oversee maintenance of paperwork and records associated with repeat orders Requirements: The ideal candidate will have previous customer service and administrative experience, preferably with a shipping or manufacturing company. Excellent communication, organizational and computer skills are required. Must be a motivated self-starter, possess a “whatever it takes” attitude, and be willing to work in a dynamic, fast paced environment. Qualifications of the right individual: Willing to get hands dirty-this is more than a desk job Proficient in Excel, Microsoft word, Outlook applications, with general understanding of business functions: entering orders, updating inventory, coordinating shipping deliveries and pickups Experience working directly with customers Self-starter, careful note taker and willingness to prioritize and follow through with multiple tasks each day Eye towards continuous process improvements Willingness to learn new industries and processes Benefits: Competitive Salary Year-End Incentive Bonus (Based on Company Performance and Individual Performance) Company sponsored Health and Dental Insurance + Company 401K Match Opportunity to grow with the organization and communicate/lead initiatives that will shape the future of the Company Company Happy Hours and team Bonding Events Tradeshow travel to far-flung destinations

Client Relationship Liaison (Marlton, NJ) Natale & Harriett Wealth Management is seeking a motivated and team-oriented individual to join our energetic financial planning group. This position involves working with the current team which consists of 3 Financial Representatives and 2 Client Relationship Liaisons. The role will require on-site work in our Marlton, NJ location. The primary role of the Client Relationship Liaison is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail and Salesforce (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel, and Word, eMoney and Money Guide Pro Financial Planning software Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required.If the candidate does not presently have, will be required to obtain within 6 months of employment.

We are seeking a highly motivated and organized Sales Support Associate to join our dynamic team. This role will involve assisting the sales team with administrative tasks, addressing customer inquiries, and ensuring the efficient processing of sales operations. The ideal candidate will have strong communication skills, excellent attention to detail, the ability to work collaboratively in a fast-paced environment, and a commitment to meeting deadlines. Key Responsibilities: Accurately input sales data into our CRM system. Review and verify purchase orders and sales orders to ensure accurate data entry. Collaborate with the sales and warehouse teams to resolve discrepancies and ensure data accuracy. Update sales orders and track stock levels of items. Maintain and update customer records and sales-related documents. Ensure timely data entry and reporting in alignment with established deadlines. Maintain confidentiality of sensitive sales data and customer information. Assist with other administrative tasks as needed to support the sales department. Perform general data entry tasks, ensuring accuracy and completeness of all information. Respond to customer inquiries via phone, email, and chat, offering accurate product information and assistance. Assist in preparing sales presentations, proposals, and reports. Coordinate shipments and deliveries to customers as needed. Support the preparation of monthly and quarterly sales reports. Thrive in a fast-paced environment and consistently meet deadlines. Requirements: High school diploma or equivalent; a degree in Business, Administration, or a related field is a plus. Proven experience in data entry or a similar administrative role (sales experience is a bonus). Strong proficiency in Microsoft Excel or other data management tools. Experience with CRM software (e.g., SmartSuite, NetSuite) is preferred. Excellent attention to detail and accuracy in data entry. Strong organizational and time management skills. Ability to multitask and work under pressure to meet deadlines. Excellent communication skills and the ability to work effectively in a team environment. Basic understanding of sales processes and terminology. Fluent in reading, writing, and speaking English. Fluent in Spanish is a plus. Compensation & Benefits: Annual salary range: $40,000.00 to $70,000.00 Health, dental, and vision insurance Paid time off (PTO) and paid holidays Retirement plan options (e.g., 401(k)) Life insurance Professional development opportunities Friendly and supportive work environment

Our client in Burlington, New Jersey is seeking a Commercial Lines Customer Service Representative. This is a DIRECT HIRE position, Monday through Friday, 8:30 am to 5:00 pm. The salary for this position will commensurate with experience. Your responsibilities would include, but are not limited to: Responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims, audits, new business, and for addressing other policy and customer information Gather and evaluate sufficient information to market and quote new business, additional lines, and renewal policies on behalf of agency prospects and customers within the guideline time periods defined by agency management Receive, review, and process renewals on a timely basis, which includes holding renewal review meetings with the producer on at least a monthly schedule Collects information from clients and/or the producer, and processes policy changes in a timely manner as determined by agency timeline requirements, utilizing a system for scheduled follow-up as needed to assure customer satisfaction and alerting the producer to unique situations Open, manage, and monitor claims as needed for clients Assist client and producer in resolving audits on a timely basis Coordinating actions among the client, the carrier/brokerage sources, and the producer so that the correct details are entered into the system, the policy is received promptly, the delivery package is prepared for the producer, the policy is mailed if personal delivery is not an option Other business duties as assigned by Operations Manager Skills and Experience: Must Possess a Property and Casualty License (New Jersey preferred, Pennsylvania can also be accepted) 3-5 years' experience preferred Excellent oral and written communication Ability to meet deadlines Attention to detail Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands or candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!

URI is looking for full time Customer Service Representative to help support our continued growth and expansion. We offer competitive salary, full benefits, matching 401(k), profit sharing and continuing education reimbursement. Key Responsibilities: Provide exceptional customer service to our external and internal customers via inbound /outbound telephone, email, and online inquiries (live chat). Other responsibilities: · Process e-commerce orders (orders placed on our website) · Coordinate with our branches and distribution network. · Research, respond and resolve customer inquiries. · Direct customer inquiries to the proper department / branch. · Help customers find a local store. · Perform other duties as assigned. Qualifications: · Basic computer skills, including Microsoft Office Suite. · Must be punctual and dependable. · Excellent oral and written communication skills. · Professional speaking voice and good dictation. · Excellent customer service skills required. · Attention to accuracy and detail. · Fast paced environment - must be flexible and able to multi-task (most important). · Hours are from 8:00 to 5:00

Job Title: Patient Service Representative (Call Center) We are seeking a Patient Service Representative to join our Obstetrics and Gynecology call center team. The ideal candidate will have experience handling inbound and outbound patient calls, scheduling appointments, and managing patient information. Knowledge of women's health is preferred. Key Responsibilities: Answer inbound calls and schedule patient appointments or route messages appropriately. Make outbound calls to schedule or reschedule appointments and confirm upcoming visits. Update insurance and coverage information for front desk representatives. Provide excellent customer service while handling patient inquiries. Requirements: EPIC experience preferred. Strong communication and organizational skills. Ability to multitask in a fast-paced environment. Reliable transportation for commuting. Interview & Training Details: Interview: Virtual via Microsoft Teams (on camera). Training: 4-day (32-hour) EMR training (Tuesday - Friday). Additional Instructions: Candidates must submit a resume and submission cover form in one document. Any requested time off (RTO) must be listed on the submission form. Screening questions include: Is the candidate a former Penn Medicine employee? If so, provide work dates, position, and reason for leaving. Does the candidate have reliable transportation for commuting? Is the candidate actively working with other agencies? Have they already been submitted for this role? After Award Acceptance: COA must be uploaded within 48 hours of award acceptance. Candidate profile in B4Health must be complete (name, email, phone, DOB, and last 4 digits of SSN).

We have an immediate need for a Client Relations Associate at a leading financial services company conveniently located in Newtown, PA. This is a full time direct hire opportunity. Job Duties Include: To provide day-to-day support to multiple senior investment consultants and their client accounts. To maintain direct contact and coordinate data flow with corporate headquarters including the performance reporting department and investment consultants. To formulate agendas for client meetings, as needed. This process requires coordination both internally (with the investment consultant) and externally (with the client). Based on the final agenda, the Associate is responsible for inviting other investment professionals to the meeting. To send notifications relating to the hiring of a new investment manager. This process requires the Client Relations Associate to communicate details with the client administrator, legal counsel, and custody banks. To draft, amend, or modify client investment policy statements. To compile information needed to process investment transactions. The Associate is responsible for communicating the necessary steps to implement asset transfers with the client, monitors the various stages of the transaction once it is in process and tracks its progress through completion. To prepare asset allocation reporting for client meetings. To review draft client reports with other departments of the firm, communicate any changes, and make proactive recommendations to the investment consultant for client consideration. Other project-based work Job Requirements Include: Detail-oriented and possess the ability to multi-task. Strong communication and organizational skills Possess a strong work ethic and work well in a team environment Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook) as well as Adobe. Candidate must have a business degree from a four-year college or university. 4-10 years of relevant experience

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $16.00 per hour Growth opportunities abound We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your familys needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we cant wait to learn more about you. Apply Now! RequiredPreferredJob Industries Other

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality. Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state-of-the-art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.) We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city. Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community. We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you'll be excited and privileged to meet, greet, and serve. There's no better customer base anywhere in Philadelphia. The Member Services Agent is responsible for providing a superior experience to each member and guests and serving as ambassadors for Fitler Club. They will make the first impression upon our members and guests by extending a warm welcome, providing information about the Club and local area, directions, and offering our full range of amenities and services. The Member Services Agent will anticipate member needs and manage all requests with a sense of urgency and will maintain a proactive approach to providing solutions. Responsibilities Consistently follow the Club's Guest Service procedures and standards while assisting guests at all reception locations Develop familiarity with members and their families, learning and using member names Provide a superior arrival and departure experience in a confident, professional, and friendly manner Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Monitor and coordinate Club Driver upon member request Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift Communicate pertinent member information to designated departments/personnel (i.e., special requests, amenity delivery Maintain confidentiality of all members and Club information Employ attention to detail to ensure the security of club and guest room access. Understand and execute Club's accounting standards ensuring accurate settlement of folios, member accounts, routing of charges and adjustments following cash handling policies Document all guest requests, concerns, or issues immediately and notify designated department/personnel for resolving the situation and follow up to ensure completion and member satisfaction Maintain confidentiality of all members and Club information Follow grooming and uniform standards established for this role Perform all other duties as directed by immediate supervisors Qualifications Previous hotel, private club, fitness center or similar hospitality Front Desk/Reception experience preferred Excellent telephone etiquette and guest recovery skills Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook, Mind & Body and hospitality software Strong communication skills, ability to multi-task, and attention to detail Ability to follow directions well, make quick decisions, and keep organized while under pressure Move, bend, lift, carry, push, pull, and the ability to lift weights, plates, dumbbells, kettlebells, etc. Stand or walk for an extended period or for an entire work shift. It requires repetitive motion. Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees. Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases. If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

Are you detailed oriented with a knack for business to business order management and customer service? KellyConnect needs your skillset! We're seeking a Cell Therapy Customer Order Specialist to work at a premier employer centrally located in Horsham, PA. The Cell Therapy Customer Logistics Specialist is a member of the client organization Customer Service team, in Horsham, PA, reporting to the Sr. Manager, Cell Therapy Order Specialists. The Cell Therapy Customer Logistics Specialist will serve as the primary point of contact for a portfolio of certified treatment sites, assisting the sites' staff with the CAR-T Treatment orders and logistics. In this capacity, you'll be the face of the organization to these sites and will be tasked with upholding the quality of service to which they subscribe. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds 3 days a week onsite, 2 days a week remote MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA Competitive pay rate- $25.75 Why should you apply: Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. Responsibilities: What's a typical day as a Customer Order Specialist? You'll be responsible for: Order and Case Management. You'll be the point person for a select number of treatment sites, fielding and/or responding to inquiries regarding the cilta-cel treatment ordering process and all associated logistics. Issue Resolution. Many order management activities can be handled independently by the treatment site via our online portal. However, if additional assistance is needed to resolve a problem or address a special need, then you serve as their expert order management resource. Proactive Support. Proactively work with your assigned treatment sites to advise them of any concerns or issues that you discover as part of your routine monitoring of their treatment orders. Help the site resolve any order related problems that may arise. Cross-functional collaboration. While we strive for “one and done” handling of customer requests, given the complex nature of CAR-T, some queries will require you to coordinate with other parties both inside and outside of the organization. Site performance monitoring. Work with internal colleagues to monitor site performance and help find opportunities for operational improvements in the end to end order management journey (from enrollment to infusion) of the cilta-cel therapy. Site Education: Upon request, provide treatment sites with educational materials around the end to end order fulfillment process for cilta-cel. Site Certification: Assist new treatment sites who wish to offer the cilta-cel therapy with on-boarding onto the ordering platform, including but not limited to, establishing and maintaining account information for these sites in our order management system, and monitoring certification status. Qualifications: This job might be an outstanding fit if you meet the following: Education: An Associate's degree with at least 2 years of experience, or a Bachelor's degree, is required. Work Experience. A minimum of 3+ years of work experience in the healthcare industry is required. A mix of experiences across the following areas is preferred: Manufacturing / Supply Chain Clinical Trial Coordination / Site Management Finance / Trade Process Planning Customer Service / Customer Call Center Academic or Large Treatment Site Oncology, CAR-T, or Cell & Gene Therapy Experience Communication. Excellent oral and written communication skills, including the ability to manage conflict and defuse difficult situations. Collaboration. Effectively work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations. Resourcefulness. Skilled in problem solving & using personal knowledge and any other available resources to work through ambiguous situations, resolve problems for customers and ensure their satisfaction. Accountability. Demonstrates excellent case management skills. Eager to take ownership, be proactive, and see customer inquiries resolved through to their end. Flexibility. Can dynamically adjust priorities due to changing circumstances. An agile learner who is comfortable operating in complex environments and shielding customers from that complexity. Travel. This position is based in Horsham, Pennsylvania and may require up to 10% travel to other locations for business meetings. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.