Customer Service Representative
Service Representative Job In Greensburg, IN
As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.
Position Type: Full-Time
Average Hours: 32-40 hours per week
Starting Wage: $17.50 per hour
Wage Increases: Year 2 - $18.00 | Year 3 - $18.50 | Year 4 - $18.50 | Year 5 - $19.50
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
• Provide exceptional customer service, assisting customers with their shopping experience
• Collaborate with team members and communicate clearly to the store management team
• Provide feedback to management on all products, inventory losses, scanning errors, and general issues
• Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
• Adheres to cash policies and procedures to minimize losses
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Must be able to perform duties with or without reasonable accommodation
Qualifications:
• You must be 18 years of age or older to be employed for this role at ALDI
• Ability to provide prompt and courteous customer service
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler
• Ability to perform general cleaning duties to company standards
• Ability to interpret and apply company policies and procedures
• Excellent verbal and written communication skills
• Ability to work both independently and within a team environment
• Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
• Meet any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• Prior work experience in a retail environment preferred
• A combination of education and experience providing equivalent knowledge
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Customer Care Representative
Service Representative Job In Indianapolis, IN
Wouldn't you love to have an opportunity to change someone's day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job!
Why Mister Quik?
Competitive pay
Growth and promotion opportunities
Hands on training
Health, Dental and Vision plans
Benefits including 401k, life insurance, short- & long-term disability insurance
Employee & family and friend's discount
Holiday and time off pay
Company Events
Contests & Prizes
Paid training
Referral Program
Requirements
Ability to sit for long periods of time
Strong listening skills
Great communication skills
Comfort with a fast-paced environment and multitasking
High School diploma or equivalent
Work onsite in our call center
Work one Saturday a month
Open to 10 AM- 7 PM shift
Responsibilities
Efficiently and effectively manage high volume of inbound/outbound calls
Ensure customer satisfaction by determining customer needs
Provide customer contact via phone and email.
Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
Regular, consistent, and punctual attendance
Other duties as assigned
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Work Location: In person
Client Services Administrator
Service Representative Job In Amo, IN
Client Service Administrator
Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you!
Our growing financial service firm, Runestad Financial Services, in Leo, IN is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business.
Job Description:
The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery.
Key Skills:
Strong organizational skills
Excellent communication; written and verbal
Attention to detail and accuracy
Proactive management style and consistent follow-through
Minimum Requirements:
Bachelor's Degree preferred
2+ years working alongside a Financial Advisor in a fast-paced office environment, preferred
Experience with MS Office Suite and the ability to learn new software quickly
CRM experience
Responsibilities:
This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include:
Receive incoming client service calls in a friendly manner
Complete each service request and resolve client issues
Input notes into CRM and keep updated
Coordinate and follow up on each client transfer
Review application prior to submission
Prepare client review summary for upcoming appointments
Maintain professional communication with clients and staff
Assist with client updates, reports, and mailings
Assist in setting client appointments
Salary:
$40,000 - $70,000/year BOE
Benefits:
Health benefits
Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Client Services Associate
Service Representative Job In Indianapolis, IN
An entry level Client Service Associate assists the Financial Professional in office management and general administrative functions. This position is primarily clerical support with some limited marketing support duties. No licenses, appointments or registrations are required. This person generally manages the FP's office, calendar, maintain files, mail, phones, and will prepare correspondence on behalf of the FP.
Typical qualifications for this type of CSA position:
- Organization and time management skills.
- Attention to detail
- Interpersonal communication skills.
- Demonstrated ability to work with confidential information.
- Excellent customer service skills, with the ability to communicate effectively and build rapport with clients.
- Familiarity with Microsoft applications including Outlook, Word, PowerPoint, and Excel.
- Telemarketing skills a plus
- Strong written and verbal communication skills to effectively communicate with clients and internal teams.
Join my team as a Client Services Associate and play a key role in providing exceptional service to our valued clients. This position offers opportunities for professional growth and development in the financial services industry.
Please note that only qualified candidates will be contacted for an interview.
Technical Service Representative
Service Representative Job In Indianapolis, IN
Field Technical Services Representative
About the Job
Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Indiana, Kentucky and E. Tennessee territory.
Qualified candidates must live within the territory and have a minimum of 2 years experience with pipe and fittings.
PRIMARY RESPONSIBILITIES:
· This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products.
· Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products.
· Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals.
· Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required.
· Handle difficult situations with professionalism and tact.
REQUIREMENTS:
· A self-starter with the ability to learn quickly.
· The ability to work with a strong sense of urgency.
· Basic negotiation skills.
· Self-motivated, detail-oriented and organized.
· Strong mechanical aptitude.
· Computer literate.
· Able to multi-task and prioritize.
· Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
· Ability to travel within territory and outside territory when required.
Please send resumes to: ********************
ABOUT SPEARS MANUFACTURING CO.:
• Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
Night Shift Customer Service Representative
Service Representative Job In Indianapolis, IN
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As a Customer Service Representative, you will support the efforts of our Account Managers by executing day to day duties for our existing customers. You assist with maintaining and growing existing accounts by building shipments into our system, scheduling pick up and delivery appointments, and tracking customer's freight ensuring on-time delivery. This role is responsible for providing operations support to the team by communicating all the details of a shipment.
Duties/Responsibilities:
Assist Account Managers on day to day operations of their accounts
Enter new load orders into our proprietary web-based software
Ensure all details of shipments are properly notated in each load
Communicate daily with shippers and receivers to schedule pick up and delivery appointments
Maintain and collect proper paperwork for each shipment
Resolving billing discrepancies with a customer or internal billing team
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Assist with converting drivers to MacroPoint tracking
Escalate freight-related issues to the appropriate teams
Skills/Abilities:
Excellent written and verbal communication skills
Ability to thrive in a fast-paced working environment and multitask
Superb time management and organizational skills
Extraordinary attention to detail and teamwork skills
Willingness to be available after hours and weekends if needed
Benefits:
40 hours per week
On-site training and career development
Paid holidays and paid time off
Insurance benefits including but not limited to: Health, vision, dental, life, and disability
401(k) Plan
Customer Service Representative
Service Representative Job In Carmel, IN
At State Farm , our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm agents have built lasting customer relationships for over 90 years, with over 19,000 agents serving customers across the United States.
Role Description
This is a full-time on-site role as a Customer Service Representative at State Farm Agent in Carmel, IN. The Customer Service Representative will be responsible for providing exceptional customer service, support, satisfaction, and experience to State Farm customers on a day-to-day basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience skills
Strong communication and interpersonal skills
Ability to handle high-pressure situations calmly
Problem-solving skills
Experience in the insurance or financial services industry is a plus
High school diploma or equivalent required, college degree preferred
Customer Service Representative
Service Representative Job In Lebanon, IN
McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN.
This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities.
Responsibilities, include but are not limited to the following:
Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication
Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations
Process orders and new items received from Customers and Sales Reps using various applications.
Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing.
Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately.
Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required.
Address Customer complaints and questions seeking aid from sales and management as necessary.
Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing
Requirements:
Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required.
Superb customer service, including excellent verbal and written communication skills.
Computer and administrative skills; preferably experience using SAP.
Knowledge of corrugated manufacturing process is preferred.
Some college and/or Sales or Customer Service coursework and/or equivalent experience,
Four-year degree is preferred.
"McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
Customer Service Representative
Service Representative Job In Shelbyville, IN
A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path?
Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic?
If this sounds like your idea of a great job, you could be the next Customer Service
Representative in Shelbyville, IN, for Kirby Risk.
What will I be doing as a Customer Service Representative?
Supporting the sales budget process and hitting your sales goals
Taking part in joint sales calls with targeted customers
Assisting with customer quotes and entering and managing opportunities in the CRM
Processing customer orders and requests for product services
Monitoring backorders and ensuring on-time delivery
Analyzing customer needs for opportunities to train on product application
Travel Required. 10%- 20% in the Central, IN Territory
50%+ of time will be spent in the office/on the computer
Want to know if you are a good fit? If so, you will meet the following criteria:
Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization
Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization
Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority
High School degree or GED, some college preferred
Sales Experience is A Must!
What's the company culture like at Kirby Risk?
A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.
What are the benefits?
Kirby Risk provides a complete benefits package, including
Medical
RX
Dental
Vision
Life
Employee Assistance Programs
Tuition Reimbursement
On-the-job training
401K Plan
Profit Sharing
PTO
Customer Service Representative
Service Representative Job In Indianapolis, IN
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative!
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
You'll know you are a successful Customer Service Representative when you:
Provide outstanding customer service and problem resolution
Perform collection activities on delinquent accounts
Assist with insurance verifications
Perform Welcome Calls
Act as back up to our Administrative Assistant to receive loan payments and fund loans
Perform Skip Tracking and other locate activities
You could be a great addition as Customer Service Representative if you have:
Previous customer service and/or collections experience
A valid state driver's license, with an acceptable driver's record
Access to a reliable automobile for work use
Keep in mind that we provide:
An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story.
TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!
Full Time - Merchandising Service Associate - Day
Service Representative Job In Noblesville, IN
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
Keep your weekends free with a set weekday schedule. *
Make your well-being a priority with multiple top-tier health insurance options.
Explore educational opportunities with Lowe's tuition assistance program.
Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
Gain extra savings with a 10% Associate Discount.
Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit ****************************************
*Live Nursery MST Associates may be required to work weekend shifts.
Your Day at Lowe's
As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.
While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.
Key Responsibilities
Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
Verify buyback items and ensure they are pulled, prepped, and ready for shipping
Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
Confirm product pricing information is clearly visible and replace any missing price labels
Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
Repair/replace damaged or missing items, including signage, merchandise and displays.
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
Complete other duties as assigned
Minimum Qualifications
Read, write, and perform basic arithmetic (addition and subtraction)
Ability to hear, listen, and to communicate verbally with others
Utilize web-based computer programs to accomplish assigned tasks
Ability to sit and stand for long periods of time
Minimally lift 25lbs unassisted or over 25lbs with or without accommodation
Preferred Qualifications
Lowe's sales floor experience
Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
Experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Guest Experience Specialist - Zero hours
Service Representative Job In Danville, IN
RV Technician - Medicine Hat
Who we are:
We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.
Employees tell us they like working with ArrKann because…
We're family-owned and operated - and have been for three generations. Our employees are like family. We're closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures!
Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children.
We have great people who are helpful, fun to work with, and good at what they do!
What you'll get when you work with us:
A career - we've been growing! You can find our dealerships in Carstairs, Edmonton, Calgary, Red Deer, and Medicine Hat, and we're always looking for amazing people who want to build a career with us.
A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience.
A supportive, team-oriented, and fun work environment, where you can feel free to be yourself.
Professional and personal development opportunities. We are always learning and want to make sure you have the support you need to build the skills you need to grow in your career.
About the role:
Our RV Technicians work diligently and efficiently to perform high-quality service, repairs, and maintenance so our customers can enjoy their RV and connect with the great outdoors.
If you're a registered apprentice, seeking an apprenticeship, or a ticketed RV Technician seeking a stable work environment where you will be part of a team that consistently delivers quality work, this may be the spot for you!
The selected candidate must be available on weekdays, evenings, and Saturdays but not Sundays!
About you:
You enjoy working independently but like the opportunity to help your team when needed and get help when you need it.
You take pride in your work and feel a sense of pride and accomplishment in seeing a job through.
You thrive in a role where you're usually completing one task at a time, can focus, and be precise while working at an efficient and steady pace.
Requirements:
Goal-oriented and achievement-driven.
Mechanical inclination.
Willingness to complete apprenticeship.
Ability to provide a personal set of required tools.
Intermediate computer skills.
If this sounds like you, we encourage you to apply! We thank all applicants for their interest; however, only those selected will be contacted.
To find out more about ArrKann Trailer & R.V. Centre visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV.
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Associate Representative - Customer Service
Service Representative Job In Indianapolis, IN
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Interacts with customers by phone or in person to provide information and to ensure best service possible.
+ Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
+ Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
+ Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
+ Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
+ Refers unresolved customer grievances to designated departments for further investigation.
+ Completes customer invoicing.
+ Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
+ Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
+ Prepares for, attends, and participates in weekly sales meetings.
+ Remains current on industry trends, market activity and competitor products.
**Qualifications:**
+ High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred
+ 0-2 years of relevant experience
+ 1 year of sales experience preferred
+ Direct Sales (B2B) experience preferred
+ Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
+ Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
+ Ability to build working relationships with other functional areas to best support mutual objectives
+ Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
+ Ability to research and resolve customer issues
+ Strong written and verbal communication skills
+ Basic computer skills
+ Ability to effectively prioritize and execute tasks
+ Ability to build and maintain long-term relationships with customers
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
**_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Materials Management Technical Services Rep, Pilot Plant, BRD Bioprocess Operations
Service Representative Job In Gas City, IN
divp style="text-align:left"At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.
We give our best effort to our work, and we put people first.
We're looking for people who are determined to make life better for people around the world.
/pp style="text-align:inherit"/pp Job Description/pp The Clinical Trial (CT) manufacturing organization is responsible for the production of drug substance, supporting the BRD organization and their objectives.
The facility is focused on new protein therapeutics to market by producing bulk drug substance (API) for clinical trials, along with the associated technical data and documentation to support GMP activities.
The plant is located within Building 360 (K360) in Indianapolis, IN at the Lilly Technology Center North campus.
/pp/pp The span K360 Materials Management Technical Services Rep /spanis responsible for the direction amp; oversight of consumable planning and buying for K360 along with being a liaison for raw materials/makeup/dispensing.
The role is responsible for all aspects of inventory management and risk management strategies for GMP consumables in K360.
The individual in this role will also partner with Lilly external manufacturing and commercial manufacturing sites, representing K360 on global consumable material strategy projects.
The role is responsible for working closely with the raw material coordinator and makeup/dispensing supervisor to implement process improvements focused on safety and throughput.
/pp/pp/ppbspan Key Objectives and Deliverables: /span/b/pulli Serve as liaison between the Materials Management Team and K360 Operations.
/lili Work with the Materials Management Team to:ulli Assess materials amp; supplier risk/lili Assess amp; address impact of supplier changes/lili Develop robust control strategies to manage supplier/material risk.
/li/ul/lili Oversee the K360 consumable management processulli Create tools to simplify and streamline consumable process from initiation through use.
/lili Own and manage the consumable list, which entails qualifying new consumables, ensuring specifications, supplier changes and supplier information is maintained and in a constant state of compliance.
/lili Develop relationships through communication with vendors to ensure line delays and product changes have limited impact on K360/lili Consult and Interact with external manufacturing contacts to help streamline their ability to have appropriate consumables on time.
/lili Partner with multiple Lilly manufacturing sites to learn and streamline the consumable pipeline/lili Oversight for ULS management of dock and consumable warehouse.
/lili Prepare, review, approve and provide technical support for preparation of relevant technical documents such as change controls, deviation investigations and summary reports, procedures, technical reports, etc.
/li/ul/lili Lead and/or coordinate materials investigations and changes.
/lili Participates in departmental site self-assessments and relevant audits representing dock area, consumable process, and receipt and verification.
/lili Coach and mentor staff to ensure understanding of the raw materials and consumable process.
/lili Collaborate with site and global resources to support materials/li/ulpbspan Basic Requirements:/span/b/pulli Exceptional organizational skills with attention to detail/lili Ability to work independently and handle multiple projects/lili Ability to communicate and work effectively with Operations, Tech Services, Engineering and Quality groups.
/lili Ensure a safe working environment by following safety rules and helping implement/improve the safety culture/lili Demonstrate engagement and employ a quality mindset in all endeavours by proactively identifying quality issues and communicate appropriately.
/lili Ability to respond to changing priorities and short lead times/lili Excellent verbal and written communications skills with the ability to interact well in a team environment/li/ulp/ppbspan Additional Preferences:/span/b/pulli Demonstrated technical capability with high productivity/lili Proven track record of curiosity with learning agility/lili Self-starter with high initiative and data-driven approach to problem-solving/lili Demonstrated ability to participate in and facilitate decision-making/lili Experience with the application of GMPs in a clinical trial and/or manufacturing environment(s)/lili Ability to use and apply multiple computer applications (Syncade)/lili Experience with SAP and Ariba purchasing systems/lili Experience with Microsoft Office (Excel / Word)/lili Familiarity with Power BI/lili Familiarity with Trackwise/li/ulpb Education Requirements:/b/pulli Minimum HS Diploma or GED with a minimum of 10 years of experience in GMP manufacturing.
Education in science or engineering related field preferred.
/li/ulpb Additional Information/Requirements:/b/pulli Monday through Friday Day Shift/lili Some work outside of core hours may be required to enable the delivery of the portfolio/li/ulp/pp style="text-align:left"Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions.
If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (a href="****************
lilly.
com/us/en/workplace-accommodation" target="_blank"spanspanspan class="WCO0"****************
lilly.
com/us/en/workplace-accommodation/span/span/span/a) for further assistance.
Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
/pp style="text-align:inherit"/pp style="text-align:left"Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
/pp style="text-align:left"br/Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees.
Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities).
Learn more about all of our groups.
/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Actual compensation will depend on a candidate's education, experience, skills, and geographic location.
The anticipated wage for this position is/p$76,500 - $112,200p style="text-align:inherit"/ph3/h3p style="text-align:left"Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.
g.
, healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.
g.
, employee assistance program, fitness benefits, and employee clubs and activities).
Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
/pp style="text-align:inherit"/pp style="text-align:left"#WeAreLilly/p/div
Order Entry 1
Service Representative Job In Greenwood, IN
The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities. Duties and Responsibilities * Receive, enter and process customer orders
* Process scrap orders
* Disposition and distribution of denied warranties and customer approved orders
* Daily log updates
* Production reporting
* Assist with training as needed
* Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
* Sort and distribute incoming product
* Ship confirmation of orders
* Assist with denied warranties as needed
* Practice 5S and safety
* Take appropriate corrective action for continuous quality improvement and customer satisfaction
* Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
* Repetitive motion
* Must be able to lift up to 30 pounds
Education and Experience Requirements:
* High School or GED diploma required
* Proficient in Microsoft Office
* Basic math and computer skills required
* Excellent 10 key and typing skills
Internal Qualifications:
* No final warnings
* No more than 6 attendance points
* Efficiency and Quality goal met for previous 3 months
* Must be in current role for 3+ months
* Must meet all job description requirements
Milwaukee Tool is an equal opportunity employer.
CALL CENTER SPECIALIST
Service Representative Job In Greensburg, IN
Reports To: Director of Physician Clinic Summary: General duties include answering phone inquiries, scheduling, rescheduling or cancelation of appointments, registering new patients within the EMR system, prescription refill requests and relaying messages from the clinics to patients as deemed necessary. Provide information regarding services conducted at the clinics. Work Schedule: Must be able to work non-standard hours. SKILLS # ABILITIES Education RN, C.N.A, or C.M.A#experience is required Experience Six months to one-year-related experience Computer Skills Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility. Certificates # Licenses N/A Other Requirements This position requires constant sitting, use of hands and fingers, as well as frequent walking, reaching outward, lifting and carrying 10 lb or less and pushing and pulling 12 lbs or less.
* POSITION SUMMARY
* Reports To:
* Director of Physician Clinic
* Summary:
* General duties include answering phone inquiries, scheduling, rescheduling or cancelation of appointments, registering new patients within the EMR system, prescription refill requests and relaying messages from the clinics to patients as deemed necessary. Provide information regarding services conducted at the clinics.
* Work Schedule:
* Must be able to work non-standard hours.
* SKILLS & ABILITIES
* Education
* RN, C.N.A, or C.M.A experience is required
* Experience
* Six months to one-year-related experience
* Computer Skills
* Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility.
* Certificates & Licenses
* N/A
* Other Requirements
* This position requires constant sitting, use of hands and fingers, as well as frequent walking, reaching outward, lifting and carrying 10 lb or less and pushing and pulling 12 lbs or less.
FAS Account Service Representative
Service Representative Job In Indianapolis, IN
Duties and responsibilities include:
Delivers products to customers.
Loads truck with product for next delivery day.
Verifies daily invoicing with a handheld computer.
Tracks customer inventory of product for correct delivery and billing quantities.
Takes care of or assists in customer service issues concerning routes and aides in retaining customers.
Completes all daily paperwork as needed.
Increases dollar volume on route by soliciting additional sales.
Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed.
Keep truck clean and notify Fleet Manager of any truck issues.
Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
Other duties as assigned.
Monday through Friday work week
Requirements and qualifications:
Requires high school diploma or equivalent.
Requires a valid driver's license with a For-hire endorsement.
Must pass a DOT physical prior to employment.
Must pass drug/alcohol screening.
Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customer service issues and miscellaneous items.
Attention to detail is a must as errors may involve loss of customers.
Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
Requires ability to communicate verbally with others.
Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
Requires maximum physical effort.
Required to sit for extended periods,
Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
Must be able to drive a truck/step van.
Maximum unassisted lift = 50 lbs.
Ability to read, enter and use efficiently a handheld computer
Ability to use telephone to communicate with customers and internal support personnel.
Gloves are recommended.
Environmental Requirements:
Outside air temperatures during all seasons.
Including extreme heat/humidity during summer and cold during winter season.
At times, extreme odors or unclean product
Service Center Rep
Service Representative Job In Indianapolis, IN
Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p
Classification: Nonexempt
Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service.
Supervision Received:
Reports to Office Manager and/or Team leader.
Supervision Exercised: None.
Education: High School Diploma or GED
Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting.
Essential Functions:
Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff.
Takes messages following guidelines related to timeliness and accuracy and processes appropriately.
Places return calls as requested.
Maintains physician schedules to fill openings.
Completes clerical work associated with incoming referrals from outside medical sources.
Processes paperwork for new clients efficiently and in accordance with protocols.
Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner.
Collects data for the admission process.
Respects client or patient dignity and confidentiality.
Adheres to the facility dress code and appears professional at all times.
Respects patient confidentiality.
Assists other departments, as directed.
Other duties, as assigned
The jobholder must demonstrate current competencies applicable to job position.
Competencies:
Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
Displays the ability to communicate with others effectively, listen closely and convey points clearly.
Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others.
Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught.
Knowledge of clinic policies and procedures.
Knowledge of patient service principals and techniques.
Skill in screening and directing calls in a polite and professional manner
Demonstrated knowledge of telephone equipment and computers
Ability to work cooperatively as a member of clinics service team Travel:
No travel is required.
Work Environment:
This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Requirements
Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting.
Education: High School Diploma or GED
Inbound Financial Services Representative
Service Representative Job In Zionsville, IN
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.
Job Summary
As the Inbound Sales Representative, you will build and maintain business relationships with advisors who market our products and services to meet or exceed established individual and team sales goals and help the advisor provide the right solutions to their clients. This is a consultative phone-based position responding to agent and broker inquiries received via inbound calls. You will answer questions in a variety of areas including product features, performance, literature requests and hypothetical illustrations. You will receive the proper training and develop your skillset to be able to do the following responsibilities.
Responsibilities
* First line of client facing contacts on incoming calls, phone sales and support
* Provides product and illustration sales support
* Fields inbound calls from Delaware Life Toll Free phone lines, priority for the ACD, Q Calls
* Identify cross sell opportunities and build strong Delaware Life brand with the incoming callers
* Generate illustrations and webinars from the incoming calls
* Assists and participates with DLM's marketing campaigns follow through in support of external and internal wholesalers
* Resolves client concerns
* Responds to voicemail/email broker requests
* Fulfills literature requests
* Participates in team meetings and training programs
* Identifies client situation and present options available
* Maintains integrity of broker database
* Demonstrates knowledge of Delaware Life's products
* Support inbound telephone queue where you will answer product and rate questions, fulfill requests for marketing collateral, application kits, and hypothetical illustrations
* Serve as trouble-shooter and problem solver for advisors on product and process issues and maintain a strong knowledge of available corporate resources, referring advisors to appropriate areas as necessary to ensure problem resolution
* Document activity in the CRM system (Salesforce) i.e. appointments, sales calls, follow-ups, call campaigns and sales opportunities etc.
* Productively work together and collaborate with other home office departments
* Demonstrate excellent listening skills to better assess an advisor's needs and determine the type of sales support necessary to accomplish the objective and add value to the products
* Keep the senior sales desk representative appraised of any training or development needs that will result in greater performance and personal growth.
* Under limited direction, uses specialized knowledge and skills obtained through education and experience to help advisors
* Other duties as assigned
Qualifications: Experience
* Bachelor's degree or equivalent experience
* At least 2 years of sales, marketing or customer service experience in the financial services industry
* Education, experience and/or proficiency in Customer Service or Sales
* A demonstrated track record of consistently meeting and/or exceeding performance expectations
* Strong knowledge of annuity, insurance or investment products preferred
* Active FINRA Series 6, 63 and State Life and Health licenses preferred or obtain within 3 months of hire
* Strong oral and written communication skills. Capable of presenting technical product knowledge with professional phone and/or face to face skills
* Highly motivated and able to work independently and perform under pressure. Ability and desire to spend significant portion of job developing relationships virtually and over the phone
* Excellent interpersonal skills and ability to work in a team environment. Strong territory management, independence and organizational skills
* Working knowledge of office automation tools; experience with contact management tools a plus
* Organizational, communication (verbal and written)
* Problem solving, mathematical, statistical, and analytical
* Strong interpersonal, telephone and presentation skills
* Ability to adapt quickly to change and consistently demonstrate strong attention to detail
Benefits Highlights:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company's Employee Assistance Program and other wellness initiatives. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
#LI-LG1
Call Center (Patient Support Specialist)
Service Representative Job In Greenwood, IN
Full-time Description
The ideal candidate will be able to multi-task in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
• Register and schedule patients referred by outside physicians (via phone or fax.) Ensure complete and accurate registration, including patient demographics and current insurance information.
• Verify patient insurance including referrals and authorization requirements.
• Triage phone calls to appropriate staff members
• Additional duties as assigned.
Requirements
• Strong patient advocate, promoting a positive patient experience.
• Experience with an EMR scheduling system.
• Previous medical practice experience a plus
• Basic insurance knowledge
• Dedicated team-player
• Dependable and reliable
• Ability to effectively communication with patients
• Focused on accuracy and attention-to-detail.
• Positive, energetic personality