Service Representative Jobs in Highland Park, IL

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: April 8, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

Customer Service Advisor Type: Permanent Salary: $40,000 - $46,000 Are you passionate about providing top notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client's team as a Customer Service Advisor at their Illinois site. This is a really excellent time to join my client's Customer Service team due to the huge growth they've seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary. Role Overview: As a Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. Your role will involve: Assisting customers via phone, email, and chat. Providing information about our products and services. Resolving customer queries and concerns in a timely and professional manner. Maintaining accurate customer records and data. Collaborating with colleagues to ensure excellent service delivery We're looking For: Have 1-2 years of experience in customer service. Ability to occasionally travel across the USA. Possess excellent communication and interpersonal skills. Be a problem solver with a positive attitude. Enjoy working in a team-oriented environment. Technical support experience is advantageous but not essential. What's in it for you? Competitive salary bracket with regular reviews based on hard work and performance. Annual performance-based bonus Company pension and discount on company products Free parking, discounted canteen Progression. This is a fast growing company where you will grow too. If interested, please apply or send your CV direct to *********************

Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com. Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future. **Hybrid schedule. Required to be onsite on Tuesdays and Wednesdays.** GENERAL SUMMARY: The Supervisor, Customer Service 3 will lead and oversee a team of customer service representatives, ensuring high-quality customer interactions by monitoring performance, resolving escalated issues, providing coaching and training, and implementing process improvements to maintain customer service standards. Job Duties and Responsibilities: ● Responsible for the day-to-day operations of a team of Customer Service Representatives that manage and process customer service orders ● Responsible for escalated customer service issues ● Collaborate and/or assist cross-functional areas with inquiries related to servicing customers, such as but not limited to properly directing inquiries to the appropriate party, mediating conversations between parties, and creating reports for analysis ● Represent Customer Service in meetings with key customer accounts or within departmental meetings. ● Recognize and recommend operational improvements ● Responsible for the day-to-day application of organizational policies and procedures ● Communicate information and announcements to direct reports ● Evaluate, plan, and execute workload volume for direct reports ● Monitors performance of direct reports according to established monitoring standards ● Responsible for hiring decisions, onboarding, employee training, development and performance including disciplinary actions Qualifications: ● Significant customer service experience ● Strong leadership, communication and problem-solving skills ● Ability to prioritize and meet deadlines ● Ability to translate business objectives into tactical actions and make sound business decisions under time pressure Education and/or Experience: ● BA/BS preferred in business or 5+ years of customer service and/or sales support in lieu of degree ● 2-3 years of supervisory experience highly desirable Pactiv Evergreen is required by laws in many locations to include a reasonable estimate of the compensation range for this role. The compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Pactiv Evergreen, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300- $118,800. Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call ************** or email *********************. All information will be kept confidential according to EEO guidelines and applicable laws.

Seeking energetic & self-motivated individuals to serve as a District Executive. This is a sales & management career opportunity that demands growth in all areas - recruiting youth, raising sustainable finances and working with top community leaders. Today's professional Scouters are diverse men and women sharing a dynamic career offering independence, achievement, and stability. This is work that makes a difference... work that calls one to continual learning and challenge... work that offers solid compensation, benefits, and advancement. Compensation and Benefits The Rainbow Council of the Boy Scouts of America offers team members a competitive package of benefits. The benefits offered are among the best in the nonprofit sector. The package includes major medical, dental, vision, and prescription coverage in addition to long-term disability, accident, and life insurance, and retirement plans. The starting salary for a District Executive is $40,000. Annual salary adjustments are based on an individual's contributions and overall performance. An allowance for both vehicle and mobile phone is provided. Training Comprehensive professional training opportunities are provided during the first three years of tenure. Annual training and development opportunities continue throughout the career. Qualifications for Employment Do you have the background needed for a career as a Scouting professional? To succeed, our team members must multi-task and combine many skills to complete the job. The basic qualifications are: Bachelor's degree from an accredited college or university United States citizenship or declared intention to become a U.S. citizen Adult - 21 years of age People-oriented, having the ability to work well with adult volunteers, community and business leaders, and representatives of other organizations Sales and marketing Able to work varied hours when necessary to achieve positive objectives / willing to work evenings and 1 - 2 weekends per month Must live in the geographical territory that you serve Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) Believe in the Boy Scouts of America and willing to subscribe to its principles and standards Eligible to receive a professional Scouting commission - a criminal background will be performed Bilingual skills are a plus! Benefits: 403(b) matching Dental Insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

We are seeking a dedicated and customer-focused Customer Service Representative to join our clients team at their Downers Grove, IL office. As a crucial part of their support team, you will assist their current customers with their inquiries, concerns, and issues related to their merchant service products and other offerings. This role does not involve any sales activities; your primary focus will be on providing exceptional service and support to ensure customer satisfaction. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and in-person. Assist customers with troubleshooting and resolving issues related to POS products and services. Document customer interactions and follow up to ensure resolution and customer satisfaction. Collaborate with other departments to address and resolve complex customer issues. Maintain a thorough understanding of our products and services to provide accurate and comprehensive support. Communicate effectively in both English and Spanish to assist our diverse customer base. Handle customer complaints with empathy and ensure they are resolved efficiently. Maintain customer records and update account information as necessary. Qualifications: High school diploma or equivalent required; additional education or certifications in customer service or related fields are a plus. Minimum of 3 years of experience in a customer service role preferred. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Proficient in using customer service software, databases, and tools. Friendly and professional demeanor with a focus on customer satisfaction. Benefits: Competitive hourly wage ($18-$20 per hour). Paid time off and holidays. Benefits - 401K, Healthy, Dental, and Vision insurance Comprehensive training and ongoing professional development opportunities. Supportive and collaborative work environment.

Looking for carrier or customer sales reps with 1 or more years of experience who are looking to join an up and coming customer sales team in the 3PL space.

Experience: Prior experience in a direct customer interfacing role is required. Job Responsibilities: The individual will be responsible for unique projects such as assisting in the updating of organizational brochures, marketing information such as videos, and support in generating presentations. The candidate will act as a point of contact for internal and field project management teams for EEC Si demonstrations and customer visits. Duties include communicating dates and managing schedules with a variety of company and customer contacts. Manage the actual visits, including scheduling conference rooms, arranging meal requirements, coordinating tours, communicating details of local and Chicago and events and attractions, and greeting customers and Motorola teams. The position entails aspects of facility management as well. Other duties can and will be assigned as necessary to fulfill the customer experience requirement. The successful candidate must possess excellent interpersonal skills, a solid ability to communicate both verbally and written. Must be fluent with Google products, nice-to-have Microsoft products knowledge, and possess overall strong computer skills. Must be reliable and flexible to assume and complete a variety of tasks and responsibilities. Knowledge in Oracle tools is a plus

The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. Your Tasks Inventory Management & Control: Create deliveries daily and monitor order processing. Monitor stock availability to ensure timely order clearance. Support account and purchasing team to troubleshoot order issues. Manage inventory updates, promotional planning, customer return cases, and inbound planning. Coordinate return shipments (e.g., create return labels). Client Issue Resolution: Communicate with customers on order status and expected delivery dates. Prepare and maintain status reports for client, management, and internal communications. Oversee customer accounts to ensure SLAs are met. Assist the Account Manager in providing data, advice, and resolving problems. Process Optimization & Documentation: Continuous involvement and support with departmental process improvements Business Reviews & Client Consultation: Participate in business reviews with the customer. Operational Leadership & Oversight Work closely with operations to ensure program requirements are met. Your Profile At least two years of Customer Service Experience At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required High School Diploma or equivalent, but college degree, preferred Must display initiative and flexibility to work in a fast-paced, changing environment Microsoft Office experience in PowerPoint and Power BI 3PL, Supply Chain, Logistics or similar experience, preferred Ecommerce experience, preferred SAP knowledge, a plus Project management experience Strong organizational skills Solid analytical ability Strong verbal and written communication skills Effective management of time and multi-tasking Ability to work independently and with others Ability to commute to: Pleasant Prairie, WI We Offer Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.

Client Success Associate - Hybrid (Chicago, IL) At Becker's Healthcare, we are committed to delivering trusted news and insights to healthcare executives and clinicians every day. As a rapidly growing multimedia and events firm, we bring the healthcare industry together through cutting-edge digital content and immersive live and virtual event experiences. We're expanding and looking for a driven, resourceful, and customer-obsessed professional to ensure our healthcare partners/clients achieve outstanding results through our media and event platforms. As a Client Success Associate, you'll play a vital role in supporting and engaging with our partners, ensuring they maximize their experience with our portfolio of offerings. If you're gritty, independent, and take pride in delivering white-glove service, this is your opportunity to grow with a dynamic, fast-growing organization! Key Responsibilities: Client Management & Execution ● Own the execution of multimedia campaigns across hundreds of healthcare industry clients. ● Deliver exceptional client service, ensuring seamless campaign execution and strong relationship management. ● Analyze and report on campaign performance, metrics, and KPIs to optimize outcomes. ● Maintain an understanding of client goals and align our offerings to drive success. ● Build relationships with multiple decision-makers to enhance long-term client partnerships. ● Maintain a one-hour response time for client communication. Client Retention & Growth ● Hit monthly execution goals and year-over-year retention targets through strategic relationship-building and upselling. ● Achieve client retention and revenue growth by identifying expansion opportunities. ● Drive upselling and cross-selling efforts, working closely with the sales team to connect execution insights to new opportunities. ● Implement feedback from clients to continuously improve their experience. Insights & Market Intelligence ● Use data-driven insights to inform strategies and identify opportunities for improvement. ● Share wins, obstacles, and execution best practices within the team. ● Stay curious about competitors, market trends, and client needs to enhance our approach. What Success Looks Like in This Role: ● Meets or exceeds monthly execution goals, demonstrating urgency, problem-solving, and proactive thinking with clients. ● Meets or exceeds retention targets, showing a growth mindset and data-driven approach. ● Builds deep, lasting client relationships, leading to high retention and expansion rates. ● Clients consistently provide positive feedback on service, execution, and partnership value. Qualifications: Bachelor's degree in a relevant field. 1-2 years of proven success in client success, sales, or a related role. Strong academic background and demonstrated work ethic in both college and high school. Highly detail-oriented, independent, and goal-driven, with an ability to thrive in a fast-paced environment. Passionate about delivering great client experiences and achieving measurable results. We'd love to hear from you if… You're highly driven and ambitious with team first approach Proven ability to work under pressure and manage multiple priorities Results-oriented mindset with strong attention to detail Ability to make quick decisions in fast-paced environments You possess a strong work ethic with desire to advance and take on greater responsibilities. Benefits: Health Insurance Vision Insurance Dental Insurance 401k Generous PTO Paternal Leave Long-term Disability Insurance (LTD) Employee Assistance Program (EAP)

LaSalle Network is currently hiring with one of our clients, who is a leading marketing communication company. They are currently seeking a Bilingual Client Services Representative to join their team onsite in the Kenosha, WI area. This organization is looking to expand its team as they are seeing rapid growth. Bilingual Client Services Representative Responsibilities: Serve as the daily internal contact for order management and associated inquiries Assist with special projects as necessary Manage incoming emails from varying internal sources Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs Facilitate accurate incoming inventory (item setup validation, PO's, and communication with the warehouse) Follow through on exception reporting from beginning to end - generate reports, code items, follow up with stakeholders, and problem-solve as necessary to eliminate exceptions Prioritize orders and/or projects, including prompt expediting of emergency requests Maintain and distribute various reports as needed to ensure daily requirements are met Bilingual Client Services Representative Requirements: High school diploma/GED 1-2 years of customer service, reporting, or purchase order experience Excellent organizational, communication, and interpersonal skills, with the ability to work independently and manage priorities under tight timelines Must be Bilingual in Spanish Critical thinking, strong analytical and problem-solving skills Ability to handle a variety of tasks effectively and efficiently and prioritize multiple projects and requests Must be a team player Excellent knowledge of Microsoft Office Suite products Experience with AS400 or similar database systems preferred If you are interested in this Bilingual Client Services Representative opportunity and feel you match the above criteria, please apply today! Thank you, Kaleb Krigbaum Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ********************************************************************************************************

Work at OMRON! OMRON is the world's leading manufacturer and distributor of personal heart health and wellness products. Since OMRON invented its first blood pressure monitors more than 40 years ago, the company has been passionate about empowering people to take charge of their health at home through precise technology. OMRON provides the World's #1 Blood Pressure Monitor (Global Home Appliance Market Comprehensive Survey 2020 by Fuji Keizai Co., Ltd. (2019)). The company's mission is Going for Zero, the elimination of heart attacks and strokes. Omron Healthcare - US, headquartered in Hoffman Estates, IL, is the healthcare subsidiary of Omron Corporation, a $8 billion global technology company celebrating more than 80 years of success. Omron also has recently launched VitalSight™ by OMRON. VitalSight™ by OMRON is a remote patient monitoring (RPM) program committed to supporting healthcare organizations in realizing remote care's potential for blood pressure management. VitalSight was developed in response to OMRON's nearly 50 years' experience in supplying clinically accurate home patient monitoring devices and personal heart-health technology. As a leader in at-home monitoring devices, it only makes sense that OMRON designed VitalSight to make participation in a clinically relevant remote patient monitoring program easier for both patients and providers-all in pursuit of Going for Zero mission. Account Support Representative This position is an integral part of the Omron Healthcare Operations team - working directly with customers, company sales representatives and supply chain management team members. This position will work with all aspects of the company to facilitate a smooth flow of orders to cash. Responsible for managing all aspects of order entry and communicating with customers on the status of their orders. Our Commitment to Employees: Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron. Great financial opportunities with competitive compensation, immediate 401k match with 100% vesting, profit sharing, and Blue Cross Blue Shield for medical, dental, vision and prescription drug benefits. Community Programs that includes activities with local non-profit organizations and a Matching Gift Program. Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay. Wellness Programs such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots or Health Screenings, etc. Education Assistance Program. Responsibilities: Supports an efficient order to cash process for the customers. Enters/Reviews Sales Order information. Initiates the necessary information for daily shipments based on the customers requested delivery requirements. Coordinates customer delivery including quoting the freight charges, communicating the delivery details internally and externally, and monitoring until closure. Provides customers with requested information through both oral and written communication. Expedites all intra-company functions to assure timely shipment of product. Escalates issues as needed. Monitors customer web sites during prescribed windows of time to identify changes in customer requirements. Modifies internal procedures to reflect these changes. Issues Return Material Authorizations; will serve as primary or backup for returns processing. Manage VitalSight RPM program orders and other VitalSight customer-facing activities, as assigned. Assist with EDI order process and trouble-shooting; will serve as backup for this process, as assigned. Assist Deductions Specialist on investigation of chargebacks from customers; communicate with customers to resolve discrepancies, as assigned. Job Requirements: High school diploma or equivalent required; associate or bachelor's degree is preferred. Minimum of 1 year in Customer Service and/or Operations required, 3+ years preferred. Experience in business-to-business (B2B) operations and/or manufacturing distribution is preferred. Experience working with U.S. based retail customers is preferred. The hourly salary range for this role in Illinois is $26-$28/hr, however, base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for an annual performance-based bonus program. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Omron we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Omron is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are currently seeking a Full-Time Call Center Customer Service Representative to join our Parking Management team! The Customer Service Rep must live in the Chicagoland area due to training and the occasional in-office meeting. The individual hired will be responsible for taking incoming calls for our Parking Management Program. The selected candidate will become a key member of William Everett's Client Delivery Team and contribute to the parking management office's efforts to provide outstanding customer service and problem resolution. This position requires in-office training for two weeks. Additionally, in-office work is required for two days out of the month (one day every other week). Responsibilities: Conduct inbound and outbound service calls with customers within the required time period. Resolve issues to minimize escalation to higher support levels. Take action to resolve pending or open issues within a reasonable timeframe. Help to promote a positive team atmosphere. Meet daily processing goals and targets while paying close attention to detail. Use a computer to complete basic tasks including starting and stopping software applications and opening, closing, and saving electronic files. Operate additional office equipment including printers, copy machines, and fax machines Additional duties may be expected depending on availability and fluctuation in volumes Qualification High School Diploma or equivalent required. Commits to minimal absenteeism and maintenance of an excellent attendance record. Excellent Interpersonal communication skills, written and oral. Possesses a positive attitude and pays close attention to detail. Experience in providing customer service over the phone and dispute resolution. Intermediate computer skills Authorized to work in the US for any employer Must live in the Chicagoland area Pay Scale: $20 on an hourly basis. Benefits: Comprehensive benefits package including: Performance Bonus Eligible 401(k) plan Medical, Dental and Vision Insurance Life and disability Insurance Commuter Benefits Paid time off options, including vacation, sick time, fixed holidays, parental lea ve. William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

A global food distribution company in the Northwest Suburbs of Chicago, IL area is currently seeking a Chinese English Bilingual Sales Representative to join their organization. The ideal candidate will have understanding of cross-cultural communication and is able to work independently and as a team. This is a full-time, direct hire opportunity. Entry-level candidates and new graduates are welcome to apply. Responsibilities of Sales Representative: o Communicate with customers to ensure that all of their needs are understood and addressed. o Maintain and develop relationships with existing clients. o Go on business trips to promote and sell new food products. o Maintain and issue accurate records (sales reports, billing invoices and other documents, etc.) o Other duties as assigned by managers. Requirements of Sales Representative: o Should have Windows-based PC and Microsoft Office Suite skills. o Must have a U.S. state-issued driver's license. o Able to travel to this job site (this is a 'non-remote' position). o High School degree or equivalent. o Chinese (Business Level) is a plus. o Knowledge or experience in Asian Food restaurant business is a plus. Activ8 Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for almost 20 years. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, and Oil & Gas industries. With the recent expansion to California and the NYC/NJ area, our coastal offices have started working with clients in the Banking, Finance, and Entertainment Industries. We like to take the approach of working one on one with each of you to ensure that we have the best understanding of your background and what it is you are looking for in a career. We screen ALL Candidates to verify the validity of each applicant with criminal background / Social Security verification - some positions require drug screening and vehicle driving reports. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidate. “Direct applicants only." “We do not accept any resumes from any third party organizations or other recruiters.”

A specialty services company in Illinois is actively seeking a new Customer Service Representative for a promising position with their team in the Greater Chicago area. In this role, the CSR will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels. Responsibilities: The Customer Service Representative will be responsible for: Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues, as necessary Providing feedback on the efficiency of the customer service process Managing a team of Jr. Customer Service Representatives, as needed Ensuring customer satisfaction and providing professional customer support Qualifications: 6+ months of Customer Service-related experience High School Diploma / GED Computer savvy Solid problem solving skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Bachelor's Degree preferred Associate's Degree required

Allstate Insurance: Maribel Marron is an insurance agency based out of 3101 W ARMITAGE AVE, Chicago, Illinois, United States. Role Description This is a full-time or part time on-site role for a Customer Service Sales Representative at Allstate Insurance: Maribel Marron in Chicago, IL. The Customer Service Sales Representative will be responsible for sales support, handling customer inquiries, resolving issues, providing product information, and processing transactions. Qualifications Customer service skills, Sales skills, and Communication skills Proficiency in handling customer inquiries and resolving issues Ability to provide product information and process transactions Attention to detail and organizational skills Strong computer skills and familiarity with CRM systems Ability to work in a fast-paced retail environment Previous experience in sales or customer service is a plus High school diploma or equivalent required Experience with Allstate preferred but not required

The Icon Protection Customer Care Representative is primarily responsible for providing superior customer service for all internal and external Icon Protection customers through excellent communication utilizing in-depth knowledge of company products, services, policies, and procedures. This position would provide coverage to Domestic and International customer base. CORE & ESSENTIAL FUNCTIONS: Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with the highest integrity. Build, strengthen and maintain positive business relationships by establishing consultative rapport with customers. Act as point of contact for customer orders, quotes, sample requests, complaints, and compliments. Process customer sales orders, backorders and pick tickets timely and accurately. Make customer recommendations to optimize product mix and increase sales in orders, including suggestive selling and upselling of add on items. Make logistics and freight decisions based on cost and customer needs. Determine appropriate outside warehouse to process orders. Provide quick response to incoming customer order status and product knowledge requests. Partner with sales, marketing, purchasing, production, and shipping/receiving teams relating to customer orders, forecasts, and inventory accuracy. Perform outbound calls to customers to collect customer satisfaction information regarding promotional goods, services, or tradeshows. Process customer returns according to established department policies and procedures. Work closely with the credit department to resolve disputed credit items. Address customer issues and ensure effective and long-term problem resolution. Follow up to ensure that all requests and/or problems are resolved satisfactorily. Provide timely feedback to the company regarding service failures or customer concerns. Work closely with the Sourcing department to achieve appropriate and timely complaint resolution. Assist accounting department, as needed, in processing of customer invoices and credits. Maintain customer account information and communicate to other departments, as needed. All other duties as assigned. QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS: Must possess customer service experience. Possession of at least a high school diploma is required and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Must display a professional image in all settings. Proficiency in using Microsoft Office Suite applications required. Customer service experience in a manufacturing environment and with an independent sales team is preferred. Inside sales experience is valued. SAP, Great Plains, Infor, Salesforce or other CRM system experience preferred. EQUAL OPPORTUNITY EMPLOYER Icon Protection, Inc. as represented by Garland Surface Protection, Inc, Surface Shields, Inc, Ram Board, Inc., and Trimaco, Inc. are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated), protected veteran status, age, or any other protected characteristic under federal, state or local law.

** 2-3 month contract *** onsite in Chicago IL 60606 Monday- Friday 9A-5P An energy management and advisement organization is seeking contractors to support their utility bill management services. The primary responsibility of this role is to manage a daily list of utility bills to prevent aging and disconnection notices. This involves calling utility companies to gather data, entering the information into their system, and reporting back to management on potential delinquent bills. Key Responsibilities: Track customer utility bills to ensure timely payments. Coordinate with internal teams regarding bill payments. Make outbound calls to utility companies to confirm payments are made on time. Top Requirements/Qualifications: Experience in outbound customer service or collections. Data entry experience. Strong phone presence. Organizational skills

MedRock Pharmacy is a fast growing compounding pharmacy that focuses on the dermatology field. MedRock Pharmacy is currently located in Tampa, FL and Chattanooga, TN and soon Dallas, TX. We are looking to add a motivated Associate Territory manager in Chicago, IL, a dynamic professional to work with our team to establish and maintain existing business and add new accounts in the Illinois area. Must currently live in the territory. Job Duties: Establishes new accounts and services existing accounts by maintaining a daily work schedule to call on potential clientele and foster relationships with existing customers. Demonstrates the compounding platform to potential clients via in-person demonstrations, telephone solicitations, etc. Remains up to date on the latest industry updates and relays new features to clients. Submits bi-monthly marketing plans to management. Recommends changes to product features, delivery and services by evaluating results and soliciting feedback from existing and potential clients. Resolves customer complaints by investigating issues, developing timely solutions and communicating feedback to Senior Management. Frequent travelling to meet clients and present pharmacy features and offerings. Required Skills and Abilities: Proactive, goal-driven, self-starter. Ability to close deals. Strong presentation skills. Ability to build and foster relationships with key constituents. Ability to quickly absorb product and services information. Job Type: Full-time Compensation: Base Salary and Incentive Plan . Car Allowance and benefits. Required Education & Experience: Bachelor's Degree Job Type: Full-time Total Pay Range - $70,000.00 - $95,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Paid time off Schedule: Monday to Friday Experience: B2B sales: 2 years (Preferred) dermatology: 2 years (Preferred) medical sales: 2 years (Preferred) Work Location: On the road

Overview: Our customer support team is the cornerstone of our company, dedicated to meeting the needs of our valued customers. As a Customer Support Specialist, you will handle various tasks including responding to inquiries about product availability, pricing, order status, and more. You will also assist with quote preparation, coordinate quality and shipping issues, and initiate production orders when necessary. You are the right fit if you have strong problem-solving skills, have excellent reasoning skills, have strong mathematical skills, and are team-oriented. Key Responsibilities: Develop and maintain strong customer relationships Understand and meet customer expectations for new and repeat orders Clarify and resolve any discrepancies or unclear information in orders Respond to inquiries about product types, inventory levels, and pricing Process customer purchase requests and orders Initiate orders for custom-made products Follow up on high-value quotes Manage order changes and returns in collaboration with other departments Perform additional duties as assigned by the manager Qualifications: Minimum of 3 years of customer service experience, preferably with metal or technical products Experience in manufacturing or B2B environments is preferred Familiarity with processing B2B electronic orders is a plus Previous supervisory experience is advantageous High school diploma required; some college education is a plus