Customer Service - TurboTax Product - NO Tax Experience Necessary!
Service Representative Job In Navarre, FL
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details
Business Service Officer
Service Representative Job In Pensacola, FL
Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives.
DUTIES and RESPONSIBILITIES
People Management and Communication
Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures
Lead, mentor, and supervise a team of Support and Service Professionals
Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex
Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals
Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution
Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls
Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs
Manage and oversee Support Professionals coverage for Financial Advisors in the Branch
Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements
Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion
Operational Oversight
Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies
Facilitate and manage resolution of client inquiries/requests
Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates
Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies
Additional operational oversight may be required
Administer other duties as delegates by the Complex Business Service Officer
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS
Education and/or Experience
Bachelor's degree required or equivalent education
Previous industry experience
Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
Other licenses as required for the role or by management
Knowledge/Skills
Effective written and verbal communication skills
Strong attention to detail
Ability to prioritize and resolve complex needs and escalate as necessary
Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies
Evidence of strong leadership and talent development capabilities
Previous supervisory experience preferred
Exceptional organizational and time management skills
Exceptional conflict resolution skills
Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex
Knowledge of Firm's Risk & Compliance policies
Ability to think strategically
Reports to
Complex Business Service Officer
Direct reports:
Support Professionals
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Call Center Representative
Service Representative Job In Fort Walton Beach, FL
Telaforce, a Titan Technologies company, is HIRING in sunny Fort Walton Beach, FL!
Day Shift/No Weekends!
40 hours per week
401k with Company match up to 5%
HSA ($50/month company contribution)
11 Paid Holidays
Promote from within policy
FREE PARKING!
We're interviewing now to fill multiple Outbound Call Center Data Collection Agent positions to support the Bureau of Labor Statistics (BLS). If you are looking for meaningful work, where YOU can have an impact on our nation's economic policy, listen here to learn about how Erica supports BLS, and read on to learn more!
In this role, you will work on our federal contracting team, using your strong customer service and phone skills to contact companies across the United States. You will cold call and enroll these companies in the government's payroll surveys.
This is important work for our nation! BLS uses the data you will be collecting to measure labor market activity, working conditions, price changes, and productivity in the U.S. economy to inform public and private decision making.
Customer Service Advisor
Service Representative Job In Daphne, AL
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Job Summary
As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
Responsibilities
Receive & deliver on customer requests (Both phone & in person)
Effectively understand customer requests
Clearly communicate promise times
Help manage the daily schedule
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about their service requests & needs
Use strong service skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
High school diploma or GED equivalent is required; bachelor's degree is preferred
Valid state-issued driver's license and clean driving record is required
Prior sales experience in a dealership or showroom setting is preferred
Basic computer skills
Speak, Read and Write in English
Compensation: $45,000.00 - $65,000.00 per year
Our mission is to provide customers with the most professional tire and auto service in the industry and we know that's not possible without an awesome team. We're seeking dedicated and hardworking team members who strive for growth while exceeding our customers expectations.
Guest Service Representative
Service Representative Job In Pensacola, FL
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Front Desk CSR
Service Representative Job In Foley, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales. JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Reservation Specialist
Service Representative Job In Pensacola, FL
Luxury Coastal Vacations, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Luxury Coastal Vacations, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Luxury Coastal Vacations, the premier vacation rental company in Perdido Key, is expanding our in-house reservations team! If you are a highly organized individual with a great attitude and strong computer skills, this is your chance to work in beautiful Perdido Key in a fast-paced environment. At Luxury Coastal Vacations, we pride ourselves on being different. It all starts with our Culture, and Culture is everything to us.
Our mission: To Provide the Luxury Standard in Vacation Experience, Property Care, and Company Culture.
Job Overview:
We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and has experience working in the hospitality industry. Strong computer skills, problem solving, and multi-tasking abilities are a must!
Job Responsibilities:
* Maintain guest relations
* Manage guest reservations
* Hold conversations regarding compensation with guests
* Communicate with other departments and vendors
* Maintain strong relationships with internal departments and external vendors
* Manage phone systems
* Cover the phone line
* Ensure quality control and timely responses
* Uphold the company core values and provide excellent customer service standards
The ideal candidate for the Reservations Sales Agent will:
* Have very strong organizational skills and keen attention to detail
* Be honest, ethical, and dependable
* Have a flexible schedule and be available to work weekends and evenings
* Be able to establish priorities and manage workload
* Be natural in sales
* Have a cheerful presence and great people skills
* Have strong oral and written communication skills
* Be a self-starter who can work independently or as part of a team
* Dress professionally
* Have strong computer skills including familiarity with Microsoft Word, Excel, and Google family of products
* Be a fast learner
Visit our website at ****************************** to find out more about our company. This position requires flexibility to work weekends, occasional nights, and some holidays. Though this is an entry level position, we are a fast-growing company that offers opportunities for career growth. Full time employees will be eligible for PTO, participation in a 401K plan, health insurance benefits, and life insurance.
Qualifications:
* Reliable transportation to and from work
* Available to work holidays and every weekend
* Proven customer service experience
* Experience in the vacation rental or hospitality industry (Preferred not required)
* As part of our application process, we invite you to complete the Culture Index survey. This survey helps us understand your unique strengths and how you may fit into our team culture. It doesn't take a lot of time to complete, and we kindly ask that you do so at the same time you submit your application to ensure a smooth and efficient process.
Culture Index Survey Link -->
* ****************************************************
Digital Records Services Representative
Service Representative Job In Crestview, FL
The purpose of this position is to perform a variety of clerical work-related duties and operations relating to the recording, indexing, redaction, and researching public records in the Clerk of Courts Office.
Essential Job Functions:
The list of essential functions as outlined herein is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed if such functions are a logical assignment to the position.
Transfer Cases to other jurisdictions
Review and redact cases for Appeal as requested
Email pleadings to Judge and Judge's Assistant when applicable.
Process VOR Request assigned worked tasks
E-Recording of Court Work and Official Records.
Prepare and Export OR Books to request parties
Verification of indexed official records recordings, and redaction of court work and Official Records.
Monitor Ques for assigned work related task.
Maintains regular and punctual attendance.
Prepare and review daily financials for discrepancies and provide to Finance.
Maintains established organizational/departmental productivity standards.
Complies with all company policies and procedures.
Other related duties as assigned.
Minimum Required Qualifications:
High School Diploma or GED supplemented by one (1) year of recent and relevant experience.
Ability to meet the public and effectively address their needs in a courteous, tactful, professional manner. Possess the ability to cope with customers in impromptu situations.
Ability to communicate effectively in both oral and written form and possess the ability to follow complex oral and written instructions.
Ability to establish and maintain an effective working relationship with co-workers, general public, title companies, businesses, governmental agencies and attorneys, judges, and passport agency employees.
Ability to use a computer terminal to quickly and accurately enter data.
Knowledge of a wide range of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures, office equipment and terminology.
Ability to learn and understand specialized information, including codes, rules, policies, procedures, forms and legal terms, and apply that knowledge in carrying out job assignments accurately and efficiently.
Ability to work with confidential and/or sensitive data, interpret and comply with state and federal guidelines as well as legal advice restrictions for the Clerk & Comptroller's office.
Work in an environment that includes frequent interruptions and simultaneous detailed attention to multiple tasks.
Ability to sit or stand at front counter for extended periods of time, while concentrating on repetitious or complex tasks. Ability to work within time constraints and workload surges. Ability to work in a fast-paced environment with frequent interruptions while maintaining speed and accuracy.
Ability to lift boxes of files weighing approximately 10 - 20 pounds; to push a cart loaded with files; to bend, stoop, and reach to retrieve files and supplies.
Key Competencies of Position:
Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
Adaptability & Flexibility - Ability to react positively to changing business needs, conditions, and work responsibilities.
Attention to Detail/Accuracy - Diligently attends to details and pursues quality in accomplishing tasks.
Drive & Determination - Full of positivity and a desire to get things done quickly and effectively.
Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions.
Planning & Organization - Can effectively plan, prioritize and manage activities through to delivery.
Verbal Communication - Able to express ideas clearly, concisely and confidently, with content and style appropriate for the audience.
Written Communication - Able to clearly express ideas in writing. Uses correct vocabulary, grammar, spelling and punctuation.
ADA Compliance:
The Okaloosa County Clerk of Courts is an Equal Opportunity Employer. ADA requires the Clerk of the Court to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
Equal Opportunity Employer:
The Okaloosa County Clerk of Court provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Clerk's Office complies with applicable state and local laws governing nondiscrimination in employment in every location in which there are facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Customer Service Representative
Service Representative Job In Pensacola, FL
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Customer Service / Office Representative
Service Representative Job In Pensacola, FL
Front Office Representative
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service.
Job Responsibilities
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office Representative. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Job Requirements
Answer and direct incoming phone calls
Manage designers appointment calendars
Greet visitors and provide assistance
Deliver administrative support for office staff, sales team and production/installation department
General office duties and working knowledge of computers
Customer oriented, friendly and enthusiastic
Reliable, punctual with good work ethic
Strong verbal and written communication skills
Strong personal organization skills
If you are motivated to succeed and passionate, then you deserve to learn more about this opportunity!
Call us at ************ to find out more about this exciting opportunity or email us your resume at.
Entry Level Vehicle Service Specialist - Brewton Part Time
Service Representative Job In Brewton, AL
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Client Services Representative
Service Representative Job In Fort Walton Beach, FL
At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Client Services Representative is responsible for proactively looking for opportunities to deepen and enhance existing relationships and establishing new client relationships; assisting with all service related issues; processing all new account transactions; assisting clients in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing all account types; promoting business for the Bank by providing exceptional quality customer service; and performing branch clerical duties as needed.
The incumbent will:
* Interview clients to obtain information and establish proper identification of new clients while determining needs
* Assist clients in their selection of various accounts, products and financial services available from the Bank
* Ensure cross-selling opportunities are presented by applying professional sales techniques
* Make decisions in regard to the opening of new accounts; assigning account numbers; completing forms requiring client signature(s); checking credit history; accepting initial deposits; preparing all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
* Print temporary checks for use until ordered checks arrive, ensuring all client information is correct
* Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank's image and develop additional business
* Provide exceptional customer service by answering client questions; investigating and correcting errors; and resolving problems or other issues
* Issue official checks
* Perform safe deposit duties by opening accounts, controlling access, assisting clients and processing affiliated reports (in certain locations)
* Receive and process stop payment and hold orders
* Present funds received from client to teller for initial deposits; determine funds availability and obtain receipt for client
* Process credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders and endorsement stamp orders
* Answer telephones and direct calls to proper Bank personnel
* Process debit card applications, card ordering and file maintenance
* Cross-train less experienced branch personnel
* Prepare routine letters, reports and forms
* Assist with Teller duties as needed
* Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
* Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned
MINIMUM QUALIFICATIONS
* High school diploma or equivalent
* Six (6) months of customer service related Teller experience
* Knowledge of basic accounting
* Knowledge of and training on federal and state consumer compliance laws
* Ability to analyze and interpret various financial data
* Good organizational skills
* Good written and verbal communication
* Experience using Microsoft Outlook, Word and Excel
* Good data entry/keyboarding and math skills
* Excellent customer service skills
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of:
* Sustained standing and sitting
* Frequently typing using a keyboard and/or calculator
* Occasional lifting of basic office files or equipment up to 20 lbs
* Normal office environment with comfortable internal temperatures and low level noise
EOE/AA
Financial Services Representative
Service Representative Job In Pensacola, FL
Job Details Pensacola - PENSACOLA, FL Full Time $20.00 - $22.00 Hourly
At NewLIFE, we prioritize excellent patient care and strive for the highest success rates in fertility treatment. Our dedicated team works collaboratively to provide professional, patient-centered care that changes lives. If you're passionate about making a difference in reproductive health, we invite you to join our team.
The Financial Services Representative (FSR) is responsible for managing insurance benefits, pre-authorizations, and financial clearances for all patients undergoing fertility treatments. This role ensures accurate financial planning, pre-certification of services, and effective communication with both patients and internal teams regarding financial arrangements.
Responsibilities
Insurance & Pre-Authorizations:
Manage pre-certifications for fertility treatments, medications, and procedures, including IUI, IVF, TESE, MESA, FET, embryo biopsy, donor embryo cases, and gestational carriers.
Verify insurance benefits and inform patients about coverage and self-pay options.
Obtain authorizations for diagnostic tests such as HSG, sonohysterograms, semen analysis, MRIs, ultrasounds, and endometrial biopsies.
Financial Coordination & Patient Communication:
Provide financial counseling and discuss treatment costs with patients.
Communicate financial clearance details to staff via Athena and ReSource systems.
Monitor patient accounts, ensuring timely charge entry and billing accuracy.
Follow up with patients regarding outstanding balances, co-pays, and payment plans.
Scheduling & Coordination:
Schedule and pre-certify surgical procedures, ensuring all pre- and post-operative visits are arranged.
Coordinate with surgical centers and insurance providers for pre-approval.
Collaborate with Central Billing Office (CBO) to resolve authorization issues and refunds.
Administration & Compliance:
Ensure patient consents and financial documentation are accurate and up to date.
Maintain compliance with HIPAA regulations and confidentiality standards.
Support and train new FSR team members as needed.
Qualifications
1-2 years of experience in healthcare insurance, medical billing, or financial services within a provider setting.
Strong understanding of medical insurance, pre-authorization processes, and patient financial counseling.
Proficiency in CPT and ICD-10 coding.
Experience with electronic medical records (EMR) and medical billing software.
Excellent customer service skills and ability to explain financial obligations clearly.
Strong organizational skills with attention to detail.
Why Join Us?
Opportunity to make a meaningful impact in patients' lives.
Collaborative and supportive team environment.
Competitive compensation and benefits package.
Compensation: $20-22 per hour
Financial Client Associate
Service Representative Job In Destin, FL
Financial Client Associate
The Destin, Florida branch of Benjamin F. Edwards is seeking a Financial Client Associate (FCA) to join our team. The Financial Client Associate is a critical teammate in providing exceptional service and support to a Financial Advisor or team of Advisors and clients ensuring that all clients needs are met in a timely and efficient manner. Financial Client Associates have the opportunity to shape the client experience in a way that delights those we provide service and drives trust and confidence and forging lifelong relationships.
Under direct supervision, the Financial Client Associate assists the Financial Advisor (s) by providing a wide variety of client-related activities, including but not limited to account opening, maintenance and research, maintaining client notes, greeting visitors, responding to phone and email inquiries, researching and resolving questions, coordinating appointments, implementing marketing and business plans, filing and record keeping in accordance with Compliance regulations by following policy and procedure. Partner closely with a Financial Advisor (s) to collaborate on delivering a seamless client experience.
Essential Duties/Responsibilities:
Serves as primary point of contact for clients and provides a high level of support; respond to client inquiries and ensure timely resolution.
Assist Financial Advisor(s) with opening new accounts and send required account and transaction documents to clients.
Research and resolve account problems, missing documents, etc. Identify errors and initiate corrective measures. Follow up and relay correct information to clients.
Create, prepare and review daily client reports and presentations for client meetings and/or for Financial Advisor(s). Maintain client notes and follow up on resulting action items, leveraging tools such as Salesforce, Orion and Microsoft Bookings, etc.
Assist in financial planning efforts by entering client data in MoneyGuidePro, financial planning software, and walking clients through account set up and review options in the client portal.
Perform tasks including but not limited to scanning and organizing documents, scheduling client meetings and calendar events, executing daily tasks and notification, preparing correspondence and assist with mailing and client requests.
Act as liaison between the Branch and Home Office for various projects and issues, such as technology needs, outside vendors, branch procedures, etc.
Assist Financial Advisor(s) with the prospecting of new clients through mailings and seminars.
Follow firm policies, procedures and maintain files in accordance with firm and regulatory guidelines.
Perform administrative duties as required by the Financial Advisor(s) or branch manager.
Provide backup support as required to other branch support personnel.
Perform other related duties as assigned.
Qualifications:
Proficient experience with Microsoft Office Suite and ability to learn other software and technology. Experience with Pershing/NetX360, Salesforce, Orion and MoneyGuidePro is a plus.
Professional presence with strong customer service and interpersonal skills experience
Detail oriented, excellent organization skills and able to manage a variety of tasks.
Ability to multi-task and work in a fast-paced, evolving environment; excellent time management skills.
Excellent communicator (oral and written) across a wide variety of communication channels (in-person, phone and virtually); solid interpersonal skills.
Ability to seek new ways to improve processes, suggest new ideas and approaches.
Exercise discretion in handling confidential information.
Perform other related duties as assigned.
Education and/or Work Experience:
Minimum Required: Bachelor's Degree, and/or equivalent work experience
Minimum Required: 1+ year of work experience in client services, preferably within the financial industry.
License/Registration:
N/A
Work Environment:
This position requires the ability to work in a stationary position for several hours at a time and the ability to lift up to 25 pounds, occasionally. Some filing is required. The work environment is an air-conditioned, smoke-free, office environment. This position routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
About Benjamin F. Edwards
If you are interested in joining a firm that truly puts the interests of its advisors and clients first, you have come to the right place. Serving more than 300 advisors with over $45 billion in assets, Edwards has the scale our advisors expect and the ability to deliver the personal touch and concierge-level service our clients deserve.
We are a firm that values our legacy of family and colleagues and cherishes an environment where all succeed through collaborative support. To us, legacy is not only about the past - it is building an experience that prepares all of us, and our clients, for the future.
We invest in our team and recognize and appreciate the value of hard work. The rewards of the job are founded in the difference you will make in the lives of our clients and extend throughout a culture that inspires you to learn, grow, and be your best. Having fun is part of the firm's mission statement.
We offer a comprehensive benefits package which includes health, dental, vision, 401(k), life insurance, disability, and paid time off.
Our client-first mission is grounded in the Golden Rule; when you join Benjamin F. Edwards you are well cared for, and we welcome all applicants with the skills, experience, and enthusiasm to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Benjamin F. Edwards is an Equal Opportunity Employer.
#LI-Onsite
Disputes Specialist (Hybrid)
Service Representative Job In Pensacola, FL
TEKsystems is hiring for Credit Bureau Disputes Specialists in Pensacola, FL! Essential Job Functions: + The Credit Bureau Disputes Specialist is responsible for investigating and analyzing credit bureau dispute data and formulating accurately and timely responses to consumers and credit reporting agencies on disputes received.
Benefits to the job:
+ Hybrid Schedule - onsite 2x per week (3 days WFH)
+ Training Schedule: Monday - Friday 8:00am - 4:30pm CT (4 weeks)
+ Post Training Schedule: Monday - Friday 9:00am - 5:30pm CT
+ 6 month contract with strong possibility to extend
Qualified candidates will have....
+ High School Diploma
+ Ability to commute onsite to Pensacola, FL
+ Effective research and problem solving skills
+ Ability to work independently and in a team environment
+ Effective skills maintaining accuracy, attention to detail, and meeting deadlines
Pay and Benefits
The pay range for this position is $14.29 - $14.29/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Pensacola,FL.
Application Deadline
This position is anticipated to close on Mar 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Reservationist/Hut Staff
Service Representative Job In Fort Walton Beach, FL
Reservationist Wanted at Destiny Water Adventures!
Are you ready for a summer job that's as exciting as it is rewarding? Join the team at Destiny Water Adventures as a Reservationist and spend your days in a vibrant beachside environment and make friends to last a lifetime.
What You'll Do:
Greet guests with a warm smile and friendly attitude.
Handle reservations for boat, jet ski and jeep rentals, both in person and over the phone.
Assist customers in our retail store, helping them find merchandise or gear.
Answer inquiries and provide details about our services and packages.
Process payments and maintain accurate paperwork records.
Ensure smooth scheduling and coordination for all rentals.
All other duties as assigned by management.
Why You'll Love It:
Work in a fun, dynamic beachside environment.
Enjoy a mix of responsibilities in both retail and rental coordination.
Meet amazing people and make lasting friendships.
Gain valuable customer service and sales experience.
Full training provided-no prior experience needed!
What We're Looking For:
Outgoing and friendly personality with a passion for customer service.
Dependable, punctual, and highly organized.
Strong communication skills and ability to multitask.
Comfortable handling phone calls and working with basic reservation systems (training provided).
Ability to thrive in a fast-paced, team-oriented setting.
Extra compensation available if able to speak fluent spanish.
Pay is based on experience, plus daily cash tips and commissions.
Ready to Join the Fun?
Don't wait-apply now and be part of the adventure!
We are looking forward to reading your application.
Reservationist
Service Representative Job In Gulf Shores, AL
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
Provides customer care to others
Receives contact from customers by telephone and offers them guest accommodations
Explains pricing and Brett/Robinson policies
Provides information to owners and guests regarding area points of interest and guest services via the telephone
Enters reservations for guests into First Resort computer program
Takes payment of deposit by credit card
Cancels reservations and refunds deposits
Performs daily audits of work
Observes and evaluates the outcomes of a problem situation to identify lessons learned
Attends departmental meetings
Performs other duties as assigned
Support Services Officer-Night Shift
Service Representative Job In Bay Minette, AL
The Support Services Officer fosters positive relationships with dorm students while keeping the dorms and occupants safe and secure by monitoring student gatherings and common areas in the dorms as well as monitoring security camera feeds while on duty.
Appropriate placement on the Alabama Community College System salary schedule H25 (Rank 10).
For more information about salary schedules, refer to ************************************************
Essential Duties and Responsibilities
At a minimum, the essential functions of this position shall include:
Maintain a security log of events while on duty.
Monitor camera systems
Report violations of law and college/dorm policy violations to College Police
Report complaints from dorm residents to the proper authority.
Assist with any College Police investigations as needed.
Assist with evacuations.
Check visitors in and out according to policy.
Confirm doors are secure and report any deficiencies to maintenance.
Assist with reporting hazards and emergency notifications to dorm residents
Work closely with Police Officers and Housing staff.
All positions at Coastal Alabama have the job responsibilities below:
Handles sensitive information in a confidential manner.
Maintains a highly professional attitude and demeanor at all times.
Provides responsible, appropriate, and satisfactory leadership on campus and within the College.
Communicates positively and professionally in all aspects of the position.
Attends all employee meetings, College meetings, and professional development activities.
Becomes thoroughly familiar with all pertinent state and national policies and comply with said policies.
Serves on and provide information to college committees as needed.
Complies with ACCS and College policies, as well as state and federal laws.
Ensures the positive promotion of the College and integration of all campuses within the College.
Is prompt and punctual in reporting for work, meetings, and office hours.
Performs other duties as assigned.
Qualifications
Required Qualifications
High School Diploma or equivalent.
Basic knowledge of computers to include: Microsoft Office Outlook, Word, and Excel.
CPR/AED/First Aid certified or willingness to get certified.
Excellent customer service and interpersonal skills.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to maintain confidential information, prioritize duties, and remain calm in volatile situations.
Knowledge and ability to operate police radio equipment.
Preferred Qualifications
Associate Degree from a regionally accredited institution.
Prior security experience.
Application Procedures/Additional Information
APPLICATION PROCEDURES:
A complete application packet consists of the following:
A completed online application form.
Current resume' showing education degrees earned and complete employment history.
Copies of transcripts from all colleges attended where required degrees were conferred. Degree(s) must be posted on transcripts. Official copies will be required if employed with the institution.
Applicants must meet the minimum qualifications as indicated in this vacancy announcement and must submit a completed application packet in order to be considered for an open position. Applications that do not have the required attachments are considered incomplete and will be immediately rejected. In addition, only completed applications received during the period of this vacancy announcement will be considered.
All applicants are required to apply on-line for job opportunities. To apply on-line, go to ***************************************** and click on the job title you are interested in and then click on the "Apply" link. If this is the first time you are applying using our on- line job application, you will need to create an account and select a Username and Password.
Please Note:
It is recommended that you have digital (PDF) copies of your resume and unofficial and/or official transcripts. You will be required to upload this during the application process.
We do not accept paper, faxed or emailed applications and application materials.
You may not put “see resume” on any section of the application form.
Please ensure that uploads are not behind a paywall or a password-protected area. The screening committee may disqualify your application packet if required uploads are inaccessible.
When you finish the steps to apply to a job, you will receive an on-screen notice that you've successfully applied. However, this notice does not mean your application materials are complete.
Correspondence regarding positions (i.e., scheduled interview appointment, position filled announcement) will be sent to applicants through the e-mail address used on the applicants' NEOGOV accounts. Applicants are required to monitor their e-mail accounts for updates regarding positions.
Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete.
The college may require that applicants for faculty positions submit supplementary information from the attending college registrar to explain undergraduate courses that received graduate credit on the academic transcript prior to being considered for an interview.
ADDITIONAL INFORMATION:
Coastal Alabama Community College is an equal opportunity employer.?It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, shall be discriminated against on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age or any other protected class as defined by federal and state law.
It is College policy to provide equal opportunity for employment and advancement to all applicants and employees as required by appropriate federal and state law.
Coastal Alabama Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Human Resources Office prior to the interview.
Coastal Alabama Community College reserves the right to withdraw this job announcement at any time prior to the awarding. The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations.?Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.
Coastal Alabama Community College is a multi-campus organization and employees of the College may be assigned to work at any of the College worksites, may be required to travel among various work sites for both day, evening, and weekend responsibilities, and must provide their own mode of transportation.
Coastal Alabama Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.
Hospitality Live AV Professionals
Service Representative Job In Gulf Shores, AL
Who We Are:
SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits.
If this sounds like you then apply!
_________________________________________________________________________
SBMG Core Values:
Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence.
Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others.
Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness.
Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth.
Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed.
Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health.
Perks:
Health Insurance (Medical, Dental, Vision, Life Insurance)
Three Weeks upfront of Paid Time Off
Upward Mobility Opportunities
401k benefit
Monthly Commissions
Requirements
Area of Responsibilities:
The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations.
Qualifications and Skills:
Meticulous attention to detail
Hospitality
Ability to perform well under pressure
Good knowledge of all basic AV equipment, including; lighting, sound, and projection
Basic computer knowledge
Ability to accept changing work demands
Professional conduct and appearance
Ability to adjust work schedule as needed
Ability to lift 50lbs
Enthusiasm, energy, and a "Can do" attitude
Teamwork
Coordination
Organization
Planning
Time Management
Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES
• Represent SBMG in a high level professional manner
• Treat all guests, clients, employees and staff with kindness and respect at all times.
• Perform all duties as an SBMG AVT.
• Support the property and all existing properties as necessary.
• Support the client and all existing clients as necessary.
• Support sales at the property and area.
• Proactively ensure high quality service delivery while striving for continuous improvement.
• Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers.
• Use time wisely to learn and train on correct equipment operation.
• Teach others the correct SBMG processes when necessary.
• Take part in pre-conference meetings with clients prior to events when necessary.
• Participate in all property EO meetings as necessary.
• Create event estimates for clients, including correct pricing on products/services
• Be the on-site contact for property for all events on the premises when necessary.
• Responsible for following protocols for AV products and services.
• Responsible for completing assigned AV event setup and teardown for events.
• Responsible for ensuring property inventories ship and return to correct locations.
• Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
• Record event inventory usages with event software.
• Provide professional and courteous technical support to all customers.
• Provide solutions for presentation needs occasionally under high-pressure circumstances.
• Provide immediate response to requests for assistance to events in progress.
• Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls.
• Provide setup and operation of audio systems including music programing and speech reinforcement.
• Secure signed work orders and approval on any added equipment.
• Manage property storerooms by organizing and tracking inventory counts.
• Deliver the expected SBMG level of service.
• All other duties as assigned.
Support Services Officer-Night Shift
Service Representative Job In Bay Minette, AL
The Support Services Officer fosters positive relationships with dorm students while keeping the dorms and occupants safe and secure by monitoring student gatherings and common areas in the dorms as well as monitoring security camera feeds while on duty.
Appropriate placement on the Alabama Community College System salary schedule H25 (Rank 10).
For more information about salary schedules, refer to ************************************************
At a minimum, the essential functions of this position shall include:
* Maintain a security log of events while on duty.
* Monitor camera systems
* Report violations of law and college/dorm policy violations to College Police
* Report complaints from dorm residents to the proper authority.
* Assist with any College Police investigations as needed.
* Assist with evacuations.
* Check visitors in and out according to policy.
* Confirm doors are secure and report any deficiencies to maintenance.
* Assist with reporting hazards and emergency notifications to dorm residents
* Work closely with Police Officers and Housing staff.
All positions at Coastal Alabama have the job responsibilities below:
* Handles sensitive information in a confidential manner.
* Maintains a highly professional attitude and demeanor at all times.
* Provides responsible, appropriate, and satisfactory leadership on campus and within the College.
* Communicates positively and professionally in all aspects of the position.
* Attends all employee meetings, College meetings, and professional development activities.
* Becomes thoroughly familiar with all pertinent state and national policies and comply with said policies.
* Serves on and provide information to college committees as needed.
* Complies with ACCS and College policies, as well as state and federal laws.
* Ensures the positive promotion of the College and integration of all campuses within the College.
* Is prompt and punctual in reporting for work, meetings, and office hours.
* Performs other duties as assigned.
Required Qualifications
* High School Diploma or equivalent.
* Basic knowledge of computers to include: Microsoft Office Outlook, Word, and Excel.
* CPR/AED/First Aid certified or willingness to get certified.
* Excellent customer service and interpersonal skills.
* Ability to communicate clearly and concisely, both orally and in writing.
* Ability to maintain confidential information, prioritize duties, and remain calm in volatile situations.
* Knowledge and ability to operate police radio equipment.
Preferred Qualifications
* Associate Degree from a regionally accredited institution.
* Prior security experience.
APPLICATION PROCEDURES:
A complete application packet consists of the following:
* A completed online application form.
* Current resume' showing education degrees earned and complete employment history.
* Copies of transcripts from all colleges attended where required degrees were conferred. Degree(s) must be posted on transcripts. Official copies will be required if employed with the institution.
Applicants must meet the minimum qualifications as indicated in this vacancy announcement and must submit a completed application packet in order to be considered for an open position. Applications that do not have the required attachments are considered incomplete and will be immediately rejected. In addition, only completed applications received during the period of this vacancy announcement will be considered.
All applicants are required to apply on-line for job opportunities. To apply on-line, go to ***************************************** and click on the job title you are interested in and then click on the "Apply" link. If this is the first time you are applying using our on- line job application, you will need to create an account and select a Username and Password.
Please Note:
* It is recommended that you have digital (PDF) copies of your resume and unofficial and/or official transcripts. You will be required to upload this during the application process.
* We do not accept paper, faxed or emailed applications and application materials.
* You may not put "see resume" on any section of the application form.
* Please ensure that uploads are not behind a paywall or a password-protected area. The screening committee may disqualify your application packet if required uploads are inaccessible.
* When you finish the steps to apply to a job, you will receive an on-screen notice that you've successfully applied. However, this notice does not mean your application materials are complete.
* Correspondence regarding positions (i.e., scheduled interview appointment, position filled announcement) will be sent to applicants through the e-mail address used on the applicants' NEOGOV accounts. Applicants are required to monitor their e-mail accounts for updates regarding positions.
* Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete.
* The college may require that applicants for faculty positions submit supplementary information from the attending college registrar to explain undergraduate courses that received graduate credit on the academic transcript prior to being considered for an interview.
ADDITIONAL INFORMATION:
Coastal Alabama Community College is an equal opportunity employer.?It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, shall be discriminated against on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age or any other protected class as defined by federal and state law.
It is College policy to provide equal opportunity for employment and advancement to all applicants and employees as required by appropriate federal and state law.
Coastal Alabama Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Human Resources Office prior to the interview.
Coastal Alabama Community College reserves the right to withdraw this job announcement at any time prior to the awarding. The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations.?Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.
Coastal Alabama Community College is a multi-campus organization and employees of the College may be assigned to work at any of the College worksites, may be required to travel among various work sites for both day, evening, and weekend responsibilities, and must provide their own mode of transportation.
Coastal Alabama Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.
Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense.