Service Representative Jobs in El Cajon, CA

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  • Participate in Cybersecurity Challenge! Showcase your skills for DoD Job Opportunities!

    Correlation One

    Service Representative Job 13 miles from El Cajon

    Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: April 8, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
    $33k-41k yearly est. 7d ago
  • Customer Experience Specialist

    The Jiles Group

    Service Representative Job 13 miles from El Cajon

    MUST HAVE REQUIREMENTS Strong knowledge and understanding of Explanation of Benefits (EOB) Extensive experience interfacing with payors Strong understanding of claims eligibility Amazing interpersonal and phone skills MUST be local to San Diego and able to commute daily to Sorrento Valley Hours are Monday through Friday, 7:00 am to 3:30 pm SUMMARY Our client is seeking a motivated and detail-oriented individual to join their team as a Customer Experience Specialist I. This role involves supporting innovative services aimed at transforming care for various medical conditions, including Inflammatory Bowel Disease and autoimmune diseases. The specialist will report directly to the Customer Experience Supervisor and collaborate closely with Billing, Sales, and other departments to achieve commercial and financial objectives. The primary focus will be on delivering exceptional customer service to maintain long-term relationships and ensure customer retention. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle inbound and outbound phone inquiries with efficiency and professionalism. Foster a customer-focused culture across the organization. Resolve client inquiries promptly, ensuring first-contact resolution. Collaborate with internal teams to address customer needs and improve processes. Document case details to support business operations and track progress. Identify and escalate any account-level issues to leadership as needed. Contribute to process improvements to enhance the customer experience. Address escalated inquiries or complaints in a timely manner. Ensure compliance with all relevant policies and standards in customer interactions. Coordinate with field sales to ensure a seamless ordering process for customers. Represent Customer Experience in internal meetings and presentations. Manage multiple tasks and projects simultaneously, while maintaining strong organizational skills and a sense of urgency. QUALIFICATIONS High School Diploma or equivalent required; Bachelor's degree preferred. Minimum of 4 years of experience in customer service or a related field. Proficiency with CRM systems, billing platforms, and Microsoft Office Suite. Excellent communication skills in English; bilingual proficiency is a plus. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team in a fast-paced environment. WORK ENVIRONMENT This position operates primarily in an office environment. The role requires sitting, talking, and hearing on a regular basis. Occasional standing, walking, or lifting up to 25 lbs may be required. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.
    $38k-66k yearly est. 14d ago
  • Client Relations Specialist

    Bamboo Wealth Strategies

    Service Representative Job 13 miles from El Cajon

    Opportunity We are seeking a personable and detail-oriented Client Relations Specialist to provide operations and administrative support. This role is critical in optimizing client experience and the ability of the team to focus on their areas of expertise. The perfect person has a love of numbers and finance but also enjoys working with people. This person will be able to establish rapport and deepen client relationships with the firm. The perfect person brings a thorough understanding of account types, transfer methods, and financial platforms; along with creative, team-based problem-solving abilities. You will be an integral part of a well-established team that's always open to new ideas and technologies, and encourages you to recognize areas for improvement, and bring new and innovative ideas to the table Company Description Bamboo Wealth Strategies was founded to help individuals make confident financial decisions and provide them with the best advice possible. With 50 years of combined experience, we offer financial advice, strategies, and solutions to help clients achieve their most important financial goals. Whether you're a first-time advisor seeker or an experienced investor, we provide complimentary consultations to assist you. Role Description MINIMUM QUALIFICATIONS: · 2+ years of experience working in wealth management/financial planning · Good communication skills both written and in all modes of verbal communication · Digital tools and technology - ability to adapt to and learn new technologies · Self-starter - ability and resourcefulness to drive projects and tasks PREFERRED QUALIFICATIONS: · General knowledge of the operational side of the investment advisory/financial planning world · Charles Schwab Advisor Center experience is a strong plus · Calendly & DocuSign experience is a plus Responsibilities Client Onboarding - Client New Business Processing · Sending and managing the execution of the investment advisory contracts, financial planning agreements, and ERISA forms · Schwab application processing and management Client Service Work · Managing client service requests such as account changes, updates, distributions, contributions, etc. CRM Management · Adding/ keeping current client information in the CRM · General task management · Creating and managing CRM workflows Calendar & Scheduling Management · Scheduling meetings using Calendly and updating the CRM calendar accordingly · Back and forth emails to clients to accommodate schedule changes etc. Client Emails & Calls · Responding to client service and meeting requests as well and generating related tasks in the CRM Required Skills · Very organized and detail oriented · Good time management skills · Ability to problem solve · Self-starter with ability to oversee tasks to completion · Ability to learn new systems and processes · Must be proficient with Microsoft Office - Word, Excel, Power Point, Outlook · Well-spoken · Ability to work well on a team · Ability to manage multiple projects through to completion Compensation based on skillset and experience
    $34k-52k yearly est. 7d ago
  • Customer Sucess Specialist(San Diego Only)

    Whova 3.3company rating

    Service Representative Job 13 miles from El Cajon

    🚀 Exciting job opportunity in Customer Success! 🚀 We are recruiting for a full-time Customer Success Specialist located in San Diego, CA, with a hybrid working schedule. See our latest video 📹 here: ************************************* We're a fast-scaling event technology company bringing delightful experiences to professional events and event organizers! Why Join Whova? ❤️ Make a difference! Our goal is to change lives with our product 📈 Work on exciting and impactful jobs 💼 Fantastic opportunities for career growth and development 🤝 Fun, authentic, and supportive team environment As a customer success specialist at Whova, you will provide front-line technical assistance to customers, troubleshoot software issues, and guide users through product features to ensure a smooth experience. This is an excellent opportunity for individuals who enjoy problem-solving, working with cutting-edge technology, and delivering outstanding customer service. Whova is a fast-growing company with a top product in our space, supporting events in 100+ countries. Our brand-name customers include US-Bank, Stanford, L'Oreal, Hilton, LEGO, Vetafore, NASA, IKEA, TEDx, etc. We are proud to be recognized as one of the Best Places to Work in San Diego 🏖️ 5 years in a row, and also won the ⏫ Fastest Growing Private Companies award for 3 years. Recently Whova won the Event Technology Awards' Best Product Team Award 🏆, People's Choice Award 🏅 , with the most votes from event industry professionals, and also Best Event APP Award. Whova also made into the 🔝 Global Top 50 Software Companies in G2's ranking. If you are passionate about technology and sales, and thrive in a fast-paced, innovative and collaborative environment, we have perfect opportunity for you here at Whova! You can directly send your resume to **************. Responsibilities: Assist customers with software troubleshooting via email, chat, and phone support, ensuring timely and effective resolutions. Diagnose and resolve technical issues related to [product or service], including setup, configuration, and system performance. Educate customers on best practices, product features, and workflow optimizations to enhance their user experience. Collaborate with internal teams (engineering, product, and sales) to escalate complex issues and improve software functionality. Document support cases in the ticketing system, ensuring accuracy and tracking of customer issues. Contribute to knowledge base articles by identifying common support questions and creating clear, user-friendly guides. Test and replicate reported bugs, providing detailed feedback to the development team for resolution. Assist with onboarding new customers, ensuring they understand how to use the software effectively. Desired Skills and Experience 💼 Great work ethic, excellent customer service and listening skills 🏆 Detail-oriented, self-disciplined, providing prompt follow-up to customer inquiries ⏱️ A genuine interest and passion in helping customers 📗 Ability to professionally handle difficult situations with customers 📗Great verbal and written communication skills What we offer: 💰 Salary: $45K-$50K. The salary is based on experience in customer support (technical support for software products, customer services and onboarding for software products, etc) 📈 Fast career growth opportunities 🤝 Collaborative, dynamic, and supportive team culture ⭐ Benefits including health, dental and vision benefits, weekly company lunches, PTOs etc. 🏖️ 18 days paid time off per year 🍲 Three company-provided lunches each week 🏡 Working from home every Friday
    $45k-50k yearly 7d ago
  • Client Services Representative

    Cetera Financial Group 4.8company rating

    Service Representative Job 13 miles from El Cajon

    Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
    $49k-52k yearly 1d ago
  • Custom Framing Lead

    Blick Art Materials 4.5company rating

    Service Representative Job 13 miles from El Cajon

    Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Framing Lead will lead their team to fulfil Blick's commitment to our customers, the Arts, and our local communities. The Framing Lead will do this by acting as a representative of our company to the public handling all customer contact in a friendly, courteous and professional manner. The Framing Lead is responsible for driving revenue by providing our customers with outstanding customer service, helpful product knowledge, and building individual customer relationships. From the initial design session with the customer, to the pickup of the finished order, the Framing Lead is responsible for the complete cycle of a Design Center order while maintaining a clean, safe and orderly environment in accordance with company policies and procedures. Responsibilities include, Consistently demonstrate superior customer satisfaction by combining sales, product and other skills training to meet or exceed customer expectations. Energetic and positive attitude with all customer interactions. Ensure compliance to all Loss Prevention measures and company Policies & Procedures. Process framing orders in an efficient, timely and accurate manner. Process framing paperwork in an accurate, organized, and timely manner. Act as a first point of contact for all Design Center associates. Communicate unresolved issues to the General Manager. Provide training to new associates in Design Centers. General Requirements: Ability to work both independently and in a team environment. Excellent communication skills. Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the retail attendance policy. Technical Requirements: Experience with POS framing software Experience with computerized mat cutter Experience with wide format ink jet printing and photo manipulating software Working knowledge of framing materials, conservation principles and techniques, and systems for the safe care, handling, and framing of artwork. Competencies: Elevates Service Standards Leadership Champions Core Values People Operations Supervisory Responsibility: The Framing Lead directly supervises personnel within their store location. Physical Demands: Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules. Prolonged walking, standing, and climbing ladders. Travel: Some travel with occasional overnight stays for training purposes. Qualifications: High School Graduate or equivalent. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Rate: The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. $22.00 - 24.00 + Sales Incentives Benefits Include Medical/Dental/Vision Insurance 401K & Profit Sharing Plan Incentive Bonus Plans Paid Holidays & Paid Time Off Paid Parental Leave Short-Term/Long-Term Disability Training Opportunities Basic & Optional Life Insurance Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
    $98k-157k yearly est. 12d ago
  • Customer Service Retention Representative

    Ultimate Staffing 3.6company rating

    Service Representative Job 13 miles from El Cajon

    Ultimate Staffing Services is actively seeking a dedicated Customer Service professional to join their client's Retention Team. This role focuses on delivering exceptional customer service while developing strategies to maintain customer loyalty and satisfaction. Responsibilities Answer phones and emails promptly to assist customers with their inquiries. Respond to customer questions and concerns, ensuring a satisfactory resolution. Manage escalations effectively, ensuring issues are resolved in a timely manner. Develop and implement plans to retain customers, focusing on customer satisfaction and loyalty. Qualifications Previous experience in customer service or a related field is preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to manage escalations effectively. Ability to work collaboratively within a team environment. Proficient in using email and phone systems to communicate with customers. Required Work Hours Monday through Friday, during standard business hours. Benefits The position offers competitive pay at a rate of $22 per hour. Additional Details The Customer Service role in the Retention Team offers a unique opportunity to engage directly with customers, aiming to improve their experience and foster loyalty. The ideal candidate will be customer-focused and proactive in developing retention strategies. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $22 hourly 13d ago
  • Customer Care Associat

    Protec Arisawa

    Service Representative Job 34 miles from El Cajon

    : Protec Arisawa is the global leader in the design and manufacturing of FRP (Fiber Reinforced Plastic) Pressure Vessels for membrane filtration systems. With over 40 years of experience in filament winding, Protec Arisawa is known for high-quality pressure vessels with leading technology. We have three production sites located on three different continents, ensuring a global presence, and providing our customers with reliable solutions. Job Description: The Customer Care Coordinator will be responsible for ensuring customer satisfaction, providing customer support, and enhancing the overall customer experience. Your daily tasks will include answering customer inquiries, resolving issues or complaints, providing product information, and maintaining customer records. You will also play a crucial role in building and maintaining strong relationships with our customers. Duties & Responsibilities: Primarily responsible for the preparation, order entry, follow-up and updating backlog of Sales Orders. Responds to questions on product and component compatibility and pricing with the guidance of internal team as needed. Assists customers with identification of special component requirements based on system application and operating conditions with the guidance of internal team as needed. Reviews all customer orders for accuracy and completeness and releases orders to the Manufacturing Team. Expedites emergency orders for customers and communicates delivery schedule with customers and internal team. Assist with researching/clarifying any questions from customers/internal team pertaining to status of orders. Monitors the life cycle of each order to ensure on-time shipment and confers with cross functional departments. Assumes other duties and responsibilities as required or assigned. Qualifications: Experience in the manufacturing industry, preferably with a technical understanding of FRP Pressure Vessels and Membrane Filtration Systems Customer Satisfaction, Customer Support, and Customer Experience skills Strong phone/email etiquette skills with a strong focus on delivering positive customer experiences Strong problem-solving and conflict resolution abilities Excellent organizational and multitasking abilities Attention to detail and accuracy in performing tasks Ability to follow instructions, work independently and as part of a cross-functional environment both internally and externally Proficient in Microsoft Office 365, Email, One Drive, Teams, SharePoint, Business Central and relevant software tools Ability to provide administrative assistance as needed Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, sit, drive, talk, hear, use hands to finger, handle and feel, reach with hands and arms, and stoop. Work Environment: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is indoors. The noise level in the work environment ranges from light to moderate.
    $34k-42k yearly est. 16d ago
  • Member Service Representative

    Wheelhouse Credit Union

    Service Representative Job 13 miles from El Cajon

    The Senior Member Service Representative is responsible for efficiently handling all savings functions, interviewing loan applicants, and disbursing loans in a friendly and professional manner. This position will also remain current on all laws, rules and regulations including Bank Secrecy Act (BSA) and Customer Identification Program (CIP) programs and processes. Essential Duties and Responsibilities: Open new membership accounts, promote and cross-sell Credit Union products and services, and respond to requests for information pertaining to membership, products/services and loans. Interview loan applicants providing information on current policies and procedure and verify that loan application is completed accurately. Disburse loans as authorized and approved by underwriting and/or Credit Committee. Discuss options available to members for real estate inquiries. Take applications through our mortgage LOS, act as liaison for members to ensure smooth transaction for all phases of loan process up to funding. Maintain accurate dual control logs of applicable negotiable items sold to members. Accept deposits, withdrawals, transfers and loan payments. Handle requests to increase scheduled loan payments. Complete and maintain monthly sales logs and reports. Meet outlined goals and objectives established for cross-sell on new memberships & loan funding. Adhere to outlined error ratios on funded loans and memberships. Meet and maintain established ancillary goals i.e. CBSI, GAP, MRC and Debt Protection. Ensure compliance with all processes pertaining to BSA, CIP, lending, and REG E programs. Perform other duties assigned. Position Requirements and Qualifications: High school diploma or equivalent. Minimum of two years' experience in a financial institution with a minimum of one year of new accounts experience. Minimum of one year of experience in consumer lending. Preferred knowledge of mortgage lending practices and policies. Register with the Nationwide Mortgage Licensing System and Registry (NMLS). Will be required to undergo a background check. Registration with the NMLS to be maintained on an annual basis. Must be eligible to become an individual endorsee under the business entity license of Wheelhouse Credit Union held with the California Department of Insurance. Will be required to complete an individual application for insurance and an affidavit of training and knowledge. Professional written and verbal communication skills including excellent grammar and telephone etiquette. Ability to handle people and/or situations with tact, diplomacy, and professionalism. Proficiency with Microsoft Office products, 10 key adding machine and on-line computer core processing system. Excellent collaborative skills and the ability to develop and maintain positive working relationships are essential. Knowledge and understanding of the mission and vision of the Credit Union. Strictly adhere to the Credit Union's policy of confidentiality, security, professional conduct and dress Support of Business Development at onsite events and/or Marketing efforts within the community.
    $32k-46k yearly est. 16d ago
  • Call Center Representative I-Behavioral Health

    Neighborhood Healthcare 4.0company rating

    Service Representative Job 26 miles from El Cajon

    Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you. The Call Center Representative-Behavioral Health supports the Behavioral Health team and works to support the mission and vision of Neighborhood Healthcare by providing excellent patient-centered telephonic customer service in a timely and professional manner within a dynamic team environment to support patient needs. Responsibilities Staffs queue for one specific region, such as San Diego or Riverside Answers telephone calls promptly and in a polite and professional manner Answers questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Schedules and confirms patient appointments according to established guidelines and reschedules as necessary Educates patients on available programs offered through Neighborhood Healthcare, including MyCare Portal and enrolling patients in our texting confirmation program Maintains professionalism with all patients including potentially upset or difficult members Monitors provider schedules for openings to ensure maximum utilization of all available appointments Works in collaboration with clinic staff to identify and resolve patient issues or concerns Obtains and enters accurate demographic information into ECW, such as address, telephone number, insurance provider, etc. Directs/redirects calls to appropriate departments as needed Determines when complex customer inquiries or complaints may be transferred to a clinic or call center supervisor or manager Deliver on call center KPI's: quality, average handle time, adherence to schedule, accuracy, etc. Qualifications Education/Experience High school/GED required One year of customer service or call center experience preferred Experience working with healthcare environment preferred Bilingual (English/Spanish) required Behavioral Health experience preferred Additional Qualifications(Knowledge, Skills, and Abilities) Excellent verbal and written communication skills, including superior composition, typing and proofreading skills Ability to interpret a variety of instructions in written, oral, diagram, or schedule form Knowledgeable about and experience with medical terminology Ability to successfully manage multiple tasks simultaneously Excellent planning and organizational ability Ability to work as part of a team as well as independently Ability to work with highly confidential information in a professional and ethical manner Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more! Pay range: $21.00 - $25.66 per hour, depending one experience. Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.RequiredPreferredJob Industries Healthcare
    $21-25.7 hourly 3d ago
  • Patient Service Representative

    Mastech Digital 4.7company rating

    Service Representative Job 13 miles from El Cajon

    Key Responsibilities: Complete assigned tasks accurately and efficiently. Assist in creating and managing patient caseloads. Maintain precise and up-to-date patient documentation. Verify insurance benefits and upload accurate patient estimates. Process financial assistance applications, ensuring compliance with policies. Perform administrative tasks, including data entry and record management. Maintain professionalism, empathy, and effective communication in all interactions. Qualifications: Experience in healthcare administration, insurance verification, or a related field. Strong attention to detail and organizational skills. Proficiency in data entry and documentation management. Ability to communicate effectively and professionally.
    $33k-37k yearly est. 12d ago
  • Lighting Controls Sales Representative

    SCI Lighting Solutions 4.0company rating

    Service Representative Job 13 miles from El Cajon

    SCI Lighting Solutions is seeking a dynamic and experienced Lighting Controls Sales Representative to drive the growth and development of our lighting controls division in the San Diego market. This role involves working with key accounts including electrical contractors, distributors, and specifiers, as well as providing technical expertise and support to SCI's sales team. Key Responsibilities: Drive sales through specifying engineers, electrical contractors, and distributors in commercial, industrial, education, and healthcare sectors. Ensure lighting controls designs comply with California Title 24 and regional lighting standards. Read and interpret electrical blueprints and schematic electrical drawings. Use Bluebeam, AutoCAD, and Revit to produce project-specific drawings for clients. Analyze project pricing and manage startup and commissioning processes. Coordinate with specifiers, manufacturers, and SCI teams for high-quality project execution. Maintain organized documentation and communicate effectively with all parties. Qualifications: 2+ years of relevant experience; sales experience is a plus. Bachelor's degree in electrical engineering, architecture, business, or similar field, is a plus. Proficiency in AutoCAD, Revit, AGI, and Familiarity with various lighting controls systems. Proficiency in the Microsoft Office Suite, including Outlook, Teams, and Excel. Strong knowledge of lighting controls systems, technical standards, and California Title 24. Ability to adjust work pace to meet evolving client needs. Excellent communication, organizational, presentation, and time management skills. Valid driver's license.
    $54k-99k yearly est. 16d ago
  • Lab application representative (USA-CA)

    Agilebio

    Service Representative Job 13 miles from El Cajon

    AgileBio provides scientific IT solutions for labs, R&D, biotech, and pharma industries, with a focus on biometric, RFID, and traceability solutions. Their flagship product, LabCollector, is a full-web LIMS that can be deployed locally on client sites. The modular approach and easy setup of AgileBio's solutions cater to labs of all sizes, from academia to pharma, supporting both R&D and routine services. Role Description This is a full-time on-site role for a Lab Application Representative at AgileBio in San Diego County, CA. The representative will be responsible for providing the best solution to clients for LabCollector and other scientific IT solutions. They will also assist in implementing and customizing solutions based on client needs, conducting demonstrations, and delivering exceptional customer service. This is a sales oriented position and requires great communications skills. The candidate will also be responsible for sales growth, finding prospects, create sales opportunities... Participation on exhibitions and client visits happen from time to time. Qualifications and skills Laboratory Equipment and Laboratory Skills Analytical Skills and Quality Control Experience in Laboratory Medicine Excellent problem-solving and communication skills Detail-oriented and organized with the ability to multitask Experience in client-facing roles and customer support Bachelor's degree in a scientific field is preferred Sales and marketing experience Business orientation mentality
    $31k-47k yearly est. 2d ago
  • Sales Representative

    Omega Compliance Solutions

    Service Representative Job 13 miles from El Cajon

    🚀 Now Hiring: Sales Representative (Staffing & Compliance) | Omega Compliance Solutions 💼 Are you a sales pro ready to build a strong client base and drive business growth? Join Omega Compliance Solutions and take your career to the next level! What You'll Do: ✅ Develop & Expand Clientele - Identify, engage, and secure new business opportunities. ✅ Drive Sales Growth - Implement strategies to meet and exceed revenue goals. ✅ Manage Relationships - Build lasting partnerships with clients. ✅ Utilize CRM Tools - Track leads and streamline the sales process. What We're Looking For: 🔹 Experience: 2+ years in staffing sales or account management. 🔹 Sales-Driven Mentality: Goal-oriented, persistent, and proactive. 🔹 Strong Communication: Excellent negotiation and interpersonal skills. 🔹 Industry Knowledge: Staffing and compliance experience is a plus. Why Join Us? 💡 Exciting growth opportunity in a fast-paced environment. 💡 Be a key player in expanding our client network. 📩 Ready to make an impact? Apply below! Send your resume to ************************************ #SalesJobs #Hiring #StaffingSales #CareerGrowth #ComplianceSolutions
    $42k-78k yearly est. 2d ago
  • Sales Representative -AM

    Interplex OCP

    Service Representative Job 13 miles from El Cajon

    About Company ENNOVI is a world leader in designing and manufacturing customized interconnect and high-precision system solutions. Headquartered in Singapore, ENNOVI has a global presence across North America, Europe, SEA and China, where all its activities are socially responsible, with minimal environmental impact. ENNOVI serves two main divisions: Automotive and Interplex Medical. The Interplex Medical is an award-winning full-service contract engineering company dedicated to the design, development, and manufacturing of medical devices. At the crossroads of experience and innovation, we create out-of-the-box enabling technologies within the highly regulated medical business sector. We maintain ISO 13485 certification and FDA registration in Design Control and as a contract manufacturer. Interplex Medical partners with our clients at the earliest stages of the product development process-including voice-of-the-customer research in a clinical setting-to develop the product input document for our client's medical device. Interplex Medical business has 4 sites globally. Learn more at ************************* Ennovi is an equal opportunity employer in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. The Company administers its personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training Why Join Us We offer a dynamic, collaborative and inclusive culture that encourages continuous learning, professional growth, and a sense of purpose. As a part of the Ennovi family, employees experience the excitement of being at the forefront of cutting-edge technologies and contributing to a sustainable future. Our commitment to the transformation is epitomized by our five pillars: Speed, Innovation, Best Talent, Global Reach, and Sustainability. This entails navigating exponential market changes through agile structures, fostering innovation across all aspects of our business, strategically expanding our global footprint, championing sustainability initiatives and nurturing a winning team. For three decades, our OCP business has provided our clients with custom design and manufacturing services for High-Reliability Cable Assemblies and Wire Harnesses. Our processes are scalable from start-ups to Fortune 10 companies. We partner with customers on critical sensors, medical devices, or automation control systems that provide the reliability they can count on. Our 99.95+% product acceptance rate reflects our commitment to detail in every step of the process. Privacy Policy By applying to this job posting, you agree with and acknowledge our privacy policy. Job Summary Our San Diego, OCP Sales Representative position is responsible for growing our Custom Cable, Wire Harnesses and Subassemblies business for the medical device industry. You will be responsible for meeting the sales goals for your accounts while developing strategies to attract and retain our target customers. You will also have the opportunity to work closely with our operations team by ensuring we meet customer expectations for quality and on time delivery. Main Sales Responsibilities Manage your accounts and develop sales projection/forecast that achieve company goals for profitability and growth Create and implement business development strategies to attract new target customers Build a strong relationship with your customers through pro-active communication, meet agreed upon timelines and responsiveness to inquiries Accept and respond to customer quote requests promptly and accurately Utilize quote portal and workflows to achieve highest efficiency in communications with suppliers and coworkers Stay connected to emerging market trends and leverage that knowledge in your sales strategy Main Operational Responsibilities Work with external partners to establish pricing, lead times, and components requirements prior to purchasing Adhere to all pertinent aspects of OCP ISO- 13485:16 procedure “Contract Review” Perform administrative duties essential to moving the order process through the system Part Number/BOM/Router entry and maintenance Produce and maintain all required product documentation Order entry, and maintenance throughout sales cycle as information changes Process required ECN, RMA, Customer Complaints as needed Qualifications Ability to travel Experience selling in the cable and wire harness manufacturing and assembly industry The candidate should have 3+ years' experience in direct OEM sales Experience developing and achieving sales goals Preference for Bilingual Communication Skills (English and Spanish)
    $42k-78k yearly est. 9d ago
  • Mortgage Sector Sales Representative

    Helport Ai

    Service Representative Job 13 miles from El Cajon

    Helport AI is revolutionizing the mortgage sector with AI-powered solutions designed to enhance lender efficiency, streamline operations, and improve customer interactions. Our intelligent automation tools provide real-time guidance, predictive analytics, and workflow optimization to mortgage lenders. Position: Mortgage Sector Sales Representative We are looking for experienced Sales Executives and Sales Engineers to drive our expansion in the mortgage sector. The ideal candidate will have a strong background in mortgage technology or SaaS sales, a deep understanding of AI applications in lending, and a proven ability to engage C-level executives in consultative sales discussions. Key Roles & Responsibilities Sales Executives B2B Outreach & Acquisition: Identify, engage, and onboard mortgage lenders, brokers, and financial institutions. Client Relationship Management: Build long-term partnerships and act as the primary point of contact for clients. Sales Pipeline Development: Manage leads through the sales cycle, from prospecting to closing deals. Collaboration: Work closely with internal teams, including marketing, product, and customer success, to develop tailored solutions for Mortgage clients. Quota Achievement: Consistently meet or exceed sales targets and revenue goals. Technical Demonstrations: Conduct in-depth presentations of Helport AI's solutions, showcasing the benefits for mortgage lenders. Solution Customization: Work closely with the client and internal operations team to tailor AI-driven automation to their specific workflows. Industry Expertise: Translate complex AI capabilities into clear, actionable benefits for mortgage professionals. Lead Generation Support: Collaborate with marketing teams to develop content, webinars, case studies, and industry reports. Sales Tools & Collateral: Utilize the necessary sales materials to communicate the value of Helport AI effectively. Ideal Candidate Profile Proven sales experience in mortgage technology, SaaS, or AI solutions. Strong understanding of AI applications in lending, underwriting, and risk assessment. Consultative sales approach with the ability to engage and influence C-level executives. Demonstrated ability to meet and exceed quotas in a fast-paced sales environment. Excellent communication skills, both technical and business-oriented. Experience using CRM tools (Salesforce, HubSpot, etc.) to track sales performance. What We Offer Competitive base salary + commission structure. Opportunity to work with cutting-edge AI solutions tailored for the mortgage industry. Career growth in a high-demand sector with an expanding client base. Comprehensive benefits package including healthcare, PTO, and professional development.
    $42k-78k yearly est. 1d ago
  • Sales Representative

    Sunrun 4.5company rating

    Service Representative Job 13 miles from El Cajon

    Join the nation's leading residential D2D solar company and make a real impact! - High earning potential - commissions & bonuses - Personal & professional growth - top-tier training - Make a difference - help families save with solar If you're motivated, competitive, and ready to develop valuable sales skills, Sunrun is the place for you!
    $44k-63k yearly est. 7d ago
  • Telephone Psychic Readers

    Psychic Link 4.0company rating

    Service Representative Job 13 miles from El Cajon

    Independent contractor position available for skilled psychic readers working for an upscale psychic network. No hold times, yearly increases, and opportunity for growth. All applicants will be tested. Serious inquiries only. Render services from home by phone.
    $31k-58k yearly est. 14d ago
  • Sales Representative

    Reign Acquisitions

    Service Representative Job 36 miles from El Cajon

    Availability: Full-Time/Part-Time Salary: $17-$20 per hour plus commission and bonuses (OTE 51k-60k) About Us: Reign Acquisitions is a rapidly growing retail company located in Carlsbad, CA. We are an innovative company dedicated to delivering top-notch solutions to our clients. As we continue to expand our market presence, we are seeking passionate and results-driven individuals to join our team as a Sales Representative. Position Overview: As a Sales Representative, you will be a key player in driving revenue growth for Reign Acquisitions. You will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and achieving sales targets. If you are a self-motivated and ambitious individual with a proven track record in sales, we want to hear from you! Key Responsibilities: Develop and maintain relationships with existing clients, ensuring satisfaction and identifying additional needs. Proactively identify and pursue new business opportunities through lead generation and prospects. Conduct sales presentations to potential clients. Collaborate with the sales team to meet and exceed sales targets. Prepare and present proposals, quotes, and contracts to clients. Stay informed about industry trends, market conditions, and competitor activities. Qualifications: Strong interpersonal and communication skills. Ability to build and maintain positive client relationships. Self-motivated with a results-oriented mindset. Excellent negotiation and closing skills. How to Apply: If you are a motivated and goal-oriented individual with a passion for sales, we invite you to apply. Reign Acquisitions is an equal-opportunity employer. We welcome applications from candidates of all backgrounds and experiences.
    $17-20 hourly 12d ago
  • Design Sales Representative

    3 Day Blinds 4.7company rating

    Service Representative Job 38 miles from El Cajon

    3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we've successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? In this role, you'll spend your days making the homes and workspaces of our clients more beautiful, functional, and comfortable by servicing the qualified leads that our award-winning marketing team generates. Everyone in the company is committed to your success, and your District leadership and field support team will work closely with you to help you reach your sales objectives, so you can take full advantage of our generous compensation plan. We also provide you with state-of-the-art training, tools, and resources to support your success. Our product offerings are kept fresh and current to ensure you can expertly meet your client's preferences and unique buying needs. We are committed to providing our clients with a seamless purchasing experience that is backed by our industry-leading warranty and outstanding client care services, so you can feel confident and proud in your Design Consultant role with 3 Day Blinds. We are offering a $3,000 sign-on bonus for new Design Consultants who are part of the Oceanside market. Terms are as follows: $1500 will be paid out after 30 days and an additional $1,500 will be paid after 60 days of service and good-standing and active employment with 3 Day Blinds. What you'll do Expertly match our products and services to client's needs Successfully close appointments by demonstrating our unique Value Proposition, and by building trust and credibility Properly execute all systems and procedures to ensure client satisfaction, and to avoid order errors that adversely affect the company's bottom line and positive reputation Measure, record, and configure specifications accurately and efficiently Provide high- level client service and follow up in a friendly, professional and timely manner for both internal and external clients Be flexible to the needs of the business, including appointment scheduling, time off requests, attending team meetings and training Live our Core Values of Integrity, One Team, Excellence, Superior Client Experience and Passion, to Delight our Customers Understand and execute Company operating policies and procedures as outlined in Team Handbook and other related communications Who you are Critical thinking and problem solving skills Quick learner who is adaptable, self-reliant, resourceful and handles competing priorities Understands and carries out oral and written instructions, and requests clarification when needed Expresses thoughts, ideas, concerns in a positive, respectful and productive manner Works independently, but also functions well as part of a team High school degree or equivalent is required. Some college work is preferred Availability to work full-time five days per week, one being a weekend day Proficiency with using a PC and with Microsoft Windows based programs Ability to quickly learn and follow new technology processes and systems Can drive within canvassing areas and also accommodate longer drive times to meet the needs of clients outside of assigned area Reliable transportation, a valid driver's license and proof of insurance Can lift & carry up to 20 pounds 2-5 years relationship selling experience within either: In- home or outside sales, preferably in specialty or custom product/services Retail environment - ideally in like field such as Home Décor/Furnishings Education or experience in Design and Decor preferred Experience with POS Systems preferred What's in it for you? As a Design Consultant with 3 Day Blinds, you can join our growing sales team with confidence! We offer a generous uncapped compensation plan and bi-weekly draw while you ramp up your expertise. You will be provided with quality company generated appointments, and are greatly rewarded for self-generated appointments as part of our lucrative monthly bonus plan. Design Consultants at 3 Day Blinds are earning a nationwide average of $94,000 annually in commission and bonus after a year with the company! The District Sales Manager can speak more directly to you about the territory's historical earning potential, but the biggest variable in the equation will be you . You'll receive 4-weeks of paid, world class training and be provided with state of the art tools, including a laptop, smartphone, product samples, and other resources necessary for your success - at no cost to you! We also provide mileage reimbursement. You'll receive a competitive benefits package including medical, dental, vision, time off with pay, and a 401(k) plan with a degree of employer matching. We provide short-term and long-term disability benefits at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well. We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement. Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discounts! Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
    $30k-41k yearly est. 5d ago

Learn More About Service Representative Jobs

How much does a Service Representative earn in El Cajon, CA?

The average service representative in El Cajon, CA earns between $26,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average Service Representative Salary In El Cajon, CA

$36,000

What are the biggest employers of Service Representatives in El Cajon, CA?

The biggest employers of Service Representatives in El Cajon, CA are:
  1. Mossy
  2. Thrive Pet Healthcare
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