Service Representative Jobs in Conway, FL

Hiring Range Minimum to Maximum: $13.25- $14.00 is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills By applying, you consent to your information being transmitted by Disability Solutions to the Employer, as data controller, through the Employer's data processor SonicJobs. See Aarons Terms & Conditions at ******************************************** and Privacy Policy at ****************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.00/hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). JOB SUMMARY The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions. Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques. Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc. Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints. Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function. Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain. Acquire and demonstrate thorough knowledge of competitors pricing, packaging, and products in an effort to discuss side by side comparisons of Charters and competitors products and services. Perform other duties as requested by supervisor. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak, and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Required Education High school diploma or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+ WORKING CONDITIONS Office environment Apply now, connect a friend to this opportunity or sign up for job alerts! CRT110 2025-49709 2025 Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, youre joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. RequiredPreferredJob Industries Sales & Marketing

The Customer Account Representative will be the point of contact for his/her assigned outside Sales Representatives and corresponding customer portfolio. Primary responsibilities include: Process the customers' purchase orders and all related requests according to policy and procedure o Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing o Provides proper documentation and certifications related to the transactions o Maintains all customer specific information within the operating system Monitors order progression across multiple departments o Utilizes company systems and reports to accurately monitor progression of orders through the system o Release orders in advance to reduce cost and prevent error. o Follows set guidelines in submitting accurate and complete requests or paperwork to other departments by appropriate deadlines o Submits sales orders for timely invoicing o Have basic knowledge of all other departments' duties to properly field customer inquiries and satisfy requests. Works in conjunction with the Sales Representative to maintain customer pricing quotes so that customers are invoiced correctly at time of shipment to avoid post billing Sales Order Adjustments Effectively communicates order status to customers, including but not limited to backorder information, blanket order status, and future order confirmations Process Return Goods Authorizations, Corrective Action Requests and Sales Order Adjustments as needed Assists in all proactive duties aimed at executing soft sales, managing targets and maintaining current accounts. o Completes tasks based on priority level Contributes to the group's success by assisting with coverage during absences or offering assistance to others during slow workload periods. Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information Stays up-to-date on developments related to the company, profession, resources, and technology

The ideal candidate loves talking to people and proactively solving issues. This role requires prompt and courteous responses to customer inquiries and requests, ensuring their needs are met with professionalism and efficiency. A strong attention to detail and follow-through is essential to guarantee tasks are completed thoroughly. Additionally, the Customer & Business Support Specialist must possess effective problem-solving skills to generate accurate and timely reports that support business operations, consistently maintaining precision and reliability in all responsibilities. Responsibilities Display a positive attitude and willingness to work with others and assist our customers. Answer calls and emails addressing customer inquiries, account issues and general information. Provide an exceptional experience to every customer, every time. Manage account activations, updates, and cancellations, ensuring contract validity, making adjustments as needed. Process customer portal requests, ensuring timely communication with the customer, sales, and operations. Support pricing and contract adjustments, ensuring accurate records and proper rate changes. Assist with invoice reconciliation, ensuring proper billing based on receipts and contractual terms. Create and maintain credit hold reports for various customer types, ensuring accurate communication with sales and management. Other duties as assigned. Qualifications High School Diploma or General Education Development (GED) Diploma. Two (2) years of customer service experience. Able to type forty-five (45) words per minute. Ability to work independently and in a team environment. Excellent verbal (telephone) and written communication skills. Strong customer service skills. Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Attention to detail and strong organizational skills. Effective research skills including the ability to analyze information and make determinations in accordance with company procedures. Highly motivated self-starter with the ability to multi-task and complete tasks. Employee Expectations: Regular in-office attendance, Monday - Friday; 8:00 AM to 5:00 PM. Must be able to work at a desk and on the phone for long periods of time. Uphold and exemplify core values of Safety & Environment: Honesty, Integrity, Respect, Compassion, Reliability, Quality Service, and Innovation in all aspects of work.

Maintain a positive and cooperative attitude when working with colleagues and assisting customers. Respond to customer inquiries via phone and email, addressing account-related concerns and providing general company information. Deliver exceptional service to each customer on every interaction, ensuring satisfaction. Oversee account activations, updates, and cancellations, ensuring all contracts remain valid and making necessary adjustments. Handle customer portal requests, ensuring timely communication with customers, the sales team, and operations. Support adjustments to pricing and contracts, maintaining accurate records and ensuring correct rate changes. Assist with invoice reconciliation, ensuring that billing aligns with receipts and contract terms. Create and manage credit hold reports for various customer categories, ensuring clear communication with the sales team and management.

• If you enjoy stale, bureaucratic organizations whose IT and product evolution cycle follows the timing of Haley comet's orbit, then this job is not for you. • If you enjoy endless routine of the same mundane tasks, then this job is not for you. • If you enjoy being a part of America's healthcare cost problem versus its solution, then this job is not for you. VaxCare is a fast-growing and innovative technology company that is forever changing the way physicians manage vaccines. Customer Service Specialists are the glue between our service and our customers. We offer exceptional support to our customers, working on the front lines to train, help, and advocate for them via email, telephone, and webinar while deriving insights into how to design our service to better meet their needs. We are the communication bridge leading our customers to higher profitability and efficiency by using our technology. Are you ready to be the sounding board for our customers and to turn today's opportunities into a better tomorrow? If you're ready for these challenges this could be a great fit for you. QUALITIES NEEDED: • Critical thinking and problem-solving skills to face new challenges head-on • Energy to foster relationships with customers to help make them feel taken care of • Verbal, written, and presentation skills to communicate effectively • Exceptional organizational skills to keep the facts straight • Intellectual curiosity to ask the questions that improve our service • Resourcefulness to work with other departments to get things done • Knowledge of general IT solutions to confidently answer the questions our customers ask • Diligence to meet deadlines • Previous Call Center experience preferred

Customer Service Specialist | Orlando | Full-Time | Immediate Start Are you an outgoing and driven individual with a passion for delivering exceptional customer experiences? Do you have a competitive streak and love setting and smashing goals? If you have a growth mindset and thrive in a dynamic environment, we want you on our team! Role Overview: As a Customer Service Specialist, you will be the face of our client's brands, engaging with customers, providing tailored solutions, and ensuring every interaction is positive and memorable. You'll play a key role in driving customer satisfaction while developing valuable skills in communication, problem-solving, and sales. Key Responsibilities: Engage with customers in a professional and friendly manner. Provide expert advice on products and services tailored to customer needs. Hit and exceed individual and team performance targets. Handle customer inquiries, resolve concerns, and create positive experiences. Stay up to date with product knowledge and industry trends. Contribute to a high-energy, collaborative, and goal-oriented team culture. What We're Looking For: A confident, outgoing personality with strong communication skills. A competitive mindset with a drive to succeed and grow. A problem-solver who thrives under pressure. A team player who loves collaborating and celebrating wins. Previous experience in customer service or sales is a plus but not required! Why Join Us? Competitive weekly earnings with performance-based incentives. Immediate start with full-time opportunities and career growth potential. Supportive team environment that values ambition and hard work. Ongoing training and development to help you excel in your role. Next Steps: Ready to take on a role where you can grow, challenge yourself, and make an impact? Apply now! Successful candidates will be contacted within 24-48 hours to schedule a screening call.

Client Service Administrator Do you have a passion for the back office of the financial industry? Can you process important client paperwork and maintain a relationship with our clients? We are a long-standing financial firm in Winter Park, FL and are looking for a strong, detail-oriented Client Service Administrator to ensure a smooth client acquisition process from opening accounts, transfer of assets, communicating with the client throughout the process and maintaining the client relationship after the acquisition. We are seeking a hard-working, positive individual to join our established but growing team. If you are seeking a company that cares about team members and clients, we want to talk to you! Our office prides itself on providing the ultimate client experience. You can make a direct impact on our client's financial freedom! Minimum Requirements: Previous experience in processing new business paperwork in a financial office preferred Intermediate to advanced computer skills Experience with Excel required Experience with Brokerage account paperwork and transfers preferred Experience with Annuity paperwork and transfers preferred Understanding of Tax Qualified and Non-Tax Qualified Accounts preferred Experience with Life Insurance applications preferred This position requires that you possess the following skills: Strong organizational skills and attention to detail Ability to demonstrate persistence to achieve quality Excellent communication; both verbal and written Self-directed initiative Process driven Strong follow-through Responsibilities: Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service, you will: Complete and process all applications for business submitted by Advisor Ensure accuracy of information provided and all forms needed are included when forwarded to the insurance/security companies Submit all completed in good order applications and forms to the proper agencies Follow-up on pending applications with various insurance/security agencies and transfer companies to keep the application process moving forward Research and analyze application issues and provide problem resolution Answer Advisors' requests and respond to their needs in a timely manner Additional duties and responsibilities as required by management Salary: $45,000 - $55,000 BOE Benefits: Full Medical 401(K) Generous PTO Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs. See WALGREENS Terms & Conditions at ************************************************************************** and Privacy Policy at *********************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to Complex Business Service Officer Direct reports: Support Professionals WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for providing exceptional service. Experience in customer support or a related field is preferred. Details: Onsite M-F 25$ an hour Temp to Perm Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Resolve customer issues and provide timely follow-up. Maintain a high level of professionalism and empathy with each interaction. Document customer interactions and feedback. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Problem-solving skills with a customer-centric attitude. Previous customer service experience is a plus.

Hiring a Customer Support Representative in Orlando, FL for a 2-month contract. Provide customer support for avionics and IFE clients, ensuring satisfaction and issue resolution. Great opportunity to work in a dynamic environment and collaborate with key teams. Job Title: Customer Support Representative Location: Orlando, FL Duration- 2 months of contract Pay- $15/hour on W2 with beneffits Overview: Responsible for delivering exceptional customer service to clients in the avionics and IFE departments. The role emphasizes promptly and accurately addressing customer inquiries while adhering to customer-specific pricing, contracts, and company-approved requirements. This position acts as a liaison between assigned customers., identifying upselling and sales opportunities, ensuring customer satisfaction, and escalating issues as needed. Key Responsibilities: Serve as the first point of contact for assigned customers and manage Work in Progress (WIP). Follow up with customers on repair approvals, required paperwork, and delays impacting the repair process. Provide weekly status reports on WIP and ongoing issues to customer account representatives. Collaborate with the Account Management Team (AMT) to track and understand customer products and fleets. Participate in customer and AMT meetings, providing relevant input. Work with engineering and support teams to acquire technical knowledge for products under repair. Generate estimates, set not-to-exceed (NTE) authorization levels, and ensure correct work order identification. Create and send repair or RFQ estimates based on technician inputs and pricing directives. Propose exchanges for products under repair and coordinate availability with the Exchange Team. Monitor customer terms and authorize return shipments while managing financial risks. Provide timely feedback to customers on delivery delays or cost changes. Promote the use of internal and external tools like PartEdge to enhance service efficiency. Collaborate with the Virtual Shop and Operations Support Team to resolve customer issues. Support initial customer account setup in coordination with other departments. Identify and communicate upselling opportunities to the Account Management Team. Use web-based tools (e.g., AeroExchange, ILS) for managing customer accounts. Document customer feedback and issues in Salesforce for AMT review. Actively contribute to process improvement initiatives using Lean and 6S principles. Ensure a high standard of customer service in all interactions. Perform additional duties as assigned by the Customer Support Manager or team leader. Minimum Qualifications: 4+ years of customer service experience, preferably in Aerospace, Electronics, or Sales. 3+ years of program coordination experience. Certification/Associate Degree or equivalent work experience. Proficiency in SAP, Microsoft Excel, Word, PowerPoint, and Outlook. Strong oral and written communication skills, including telephone etiquette. Ability to work independently and collaboratively while maintaining confidentiality. Positive attitude with the ability to handle both satisfied and dissatisfied customers. Fluency in French, Spanish, or Portuguese is a plus. Preferred Qualifications: Direct experience in customer sales or service within the avionics industry. Familiarity with aviation technical knowledge and products. Physical Demands: Typical office environment with no special physical requirements. Ability to work in a high-pressure, deadline-driven environment.

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

LaSalle Network is currently working with a client who is hiring for a part-time Customer Service Representative! This position is hybrid in Altamonte Springs, FL! Our client is looking for an individual that has strong communication skills, positive attitude and eagerness to learn and grown in a fast-paced environment. Part-Time Customer Service Representative Responsibilities: Answer inbound calls from customers in regard to any billing and service issues Communicate with customers over phone, email or written correspondence in a timely manner Act as a liaison between customers and service operators Transfer customer to third party vendor to make payments Initiate and terminate services as requested Part-Time Customer Service Representative Requirements: High School diploma or equivalent, bachelor's highly preferred 1+ years of customer service experience Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms If you are interested in this opportunity and feel you match the above criteria, please apply today! Thank you, Karlee Boedeker Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved. reports to the National Director of Field Sales or the Regional Sales Manager. Key Responsibilities Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory Effectively manage the formulary process to ensure product acceptance and protocol implementation Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators Proactively identify and build relationships with key decision makers in assigned territory Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace Work collaboratively with corporate staff, the medical affairs team and other support staff Compliantly communicate balanced, accurate, and complete information on AltaThera products Qualifications 3+ years of pharmaceutical or medical device sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel Must live within assigned geographic territory Bachelor's degree and valid driver's license required Cardiovascular experience is strongly preferred; electrophysiology experience a major plus Recent experience launching a product or implementing a protocol in the hospital setting Proven ability to drive results in a challenging and ambiguous market Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer Deep understanding of cardiology drugs and/or devices Performance driven and accountable Entrepreneurial self-starter, while also possessing the ability to be a true team player

The Patient Accounts Specialist I is responsible for accurately billing patient accounts, ensuring timely submission and reimbursement from various third-party payers and patients, ensuring proper account documentation in the facility's billing system, and pursuing follow-up efforts on aged accounts. Essential Functions Determine patient's ability to pay and seek additional assistance either through optional payment plans or uncompensated care Resolves bill holds by correcting issues that prevent a claim from being billed. Receives, documents, and responds to all patient correspondence in a prompt and courteous manner. Reviews error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission. Communicates with payers and/or patients to resolve anticipated issues. Answers inquiries received via telephone & other correspondence for patients/guarantors, insurance carriers, and departments as needed. Responsible for account follow-up for all assigned accounts. Maintains system work queues based on electronic payers' error reports as assigned including but not limited to DNB, Claim Edits, Front End Rejections, and No Response from payers

We're Hiring! Are you an experienced Contact Center Professional with a passion for HR support? Do you thrive in a fast-paced environment, providing empathetic, solutions-oriented service to employees? If so, we want to hear from you! What You'll Do: Be the first point of contact for employees with HR-related inquiries Provide expert guidance on payroll, benefits, and employee data management Handle a high volume of inbound calls with professionalism and care Demonstrate strong critical thinking, empathy, and active listening to resolve issues Research and analyze HR policies and federal/state regulations to ensure accurate responses Maintain detailed documentation of inquiries and resolutions What We're Looking For: 2+ years of Contact Center or HR experience Strong customer service skills with an emphasis on tone, professionalism, and de-escalation Experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to manage high call volumes while maintaining top-tier service standards Why Join Us? Work with a supportive, dynamic team in a role that directly impacts employees' experiences Gain expertise in HR services while refining your customer service skills Competitive pay, professional development, and the potential for permanent placement If you have strong contact center experience and a passion for helping others navigate HR processes, we'd love to connect! Apply today and take the next step in your career! #Hiring #HRJobs #ContactCenter #CustomerService #HRSupport #JobOpportunity

📍ON-SITE: 350 Eagle Landing Dr, Lakeland, FL 33810, USA. 💵Pay Rate: $15.50 USD/Hour 🕦SHIFT AVAILABILITY: Monday to Friday 11:30 am to 08:00 pm, and one Saturday per month from 9:00 am-3:00 pm. This is a critical position requiring excellent customer interaction skills. The individual is expected to enhance patient satisfaction with Eagle Pharmacy programs by responding to incoming phone calls and placing outgoing calls to patients and physicians as assigned. Problem-solving skills are essential. Individuals in this position will be the primary point of contact for patients calling to enroll in Eagle Pharmacy programs, placing orders/ refills, checking on the status of an order, and inquiring about program offerings; often times the single point of contact for our patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: 💙Answer inbound phone calls promptly, courteously, and professionally, ensuring compliance with state and federal regulations. Provide first-call resolution where possible. Demonstrate the ability to triage or escalate calls when first-call resolution cannot be performed to the patient's satisfaction. 💙Contact patients through outbound calls to assist in processing prescription medications in line with state and federal regulations. 💙Provide support to the pharmacy through completing tasks including but not limited to enrollment updates, processing payments and releasing orders, updating patient demographics, and written and oral communication with pharmacy staff to ensure the completion of prescription orders. 💙Compile and maintain reporting requirements as requested by the business. 💙Handle difficult people and problems professionally. 💙Accurately completing other tasks as assigned by management. KNOWLEDGE, SKILLS & ABILITIES: 🔆Positive attitude with an excellent customer service mindset, working in a way that demonstrates a commitment to Incredible Service. 🔆Ability to handle multiple activities or interruptions at once. 🔆Ability to perform repetitious work accurately. 🔆Ability to type 50 words per minute. 🔆Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management. 🔆Work independently with little supervision and meet daily deadlines. 🔆Computer proficiency to navigate required databases and operate in required software packages. 🔆Excellent communication skills, both written and oral. Strong interpersonal skills. 🔆Interested in working with people with a strong desire to resolve problems. 🔆Able to work under pressure. 🔆Strong attention to detail. 🔆Creative problem solver and effective at conflict resolution. 🔆Ability to work flexible hours as needed. 🔆Ability to sit at a computer using phone and headset for the length of shift with breaks and lunch away from desk assigned per length of a given shift. REQUIRED EDUCATION: ➡️High School diploma or equivalent required. Post High School or specialized training is a plus. EXPERIENCE: ✴️Pharmacy or medical experience is desired. ✴️6 months minimum of call center experience. ✴️6 months minimum of administrative duties. ✴️Familiar with Microsoft Word, Excel, and Outlook. WORK ENVIRONMENT/PHYSICAL DEMANDS: *This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of the standard computer and phone equipment. *May have occasional high stress when dealing with customers/clients.