Service Operator Jobs Near Me

Job Opportunity: Customer Support Representative/Account Representative-Sr Pay Rate: $20-21.99/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

We seek a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be our client's first point of contact, providing exceptional service and support. You will use your communication skills to address questions, resolve issues, and enhance customer satisfaction. The ideal candidate will be adept at analyzing customer needs and delivering tailored solutions in a fast-paced environment. Responsibilities Respond to customer inquiries via phone, email, or chat promptly and professionally. Provide accurate information regarding products and services to clients. Analyze customer concerns and provide practical solutions to enhance their experience. Maintain a high level of phone etiquette while managing multiple calls. Document interactions with clients accurately in the system for future reference. Collaborate with team members to improve service delivery and client satisfaction. Participate in training sessions to stay updated on product knowledge and customer service techniques. Organize and maintain digital client files. Verify accuracy of quotes, proposals, binders, policies, and correspondence Handle phone reception, client interactions, and document transmission to clients/insurers Researching forms for coverage questions Requirements Unless you have the skills outlined below, you will not fit our firm well. Valid CA Property and Casualty insurance license 3+ years in Property Casualty insurance agency 3+ years in commercial lines insurance Knowledge of Acord insurance forms for commercial lines Experience with admitted and non-admitted carrier procedures Strong verbal and written communication skills Excellent organizational and documentation abilities Proficient in MS Word, Excel, Outlook, Adobe Acrobat, and Skype/MS Teams Valid CA Property and Casualty insurance license Must have references Experience with NowCerts agency management system and claims-made policy forms a plus. Join our team and contribute to creating memorable experiences for our customers! Pay: $25.00 - $40.00 per hour Expected hours: 25 - 40 per week Benefits: Flexible schedule Paid time off Work from home Shift: 8-hour shift Experience: Commercial Lines Insurance: 3 years License/Certification: CA Property and Casualty Insurance License Ability to Commute: El Cajon, CA 92021 (Required) Work Location: Hybrid remote in El Cajon, CA 92021

How You Will Make an Impact The Customer Service Representative II works directly with external customers and provides support by performing order entry, order status queries, load management, and assisting with customer-centric questions or requests. This role has significant customer interaction via phone and email. The Nuts and Bolts Process new orders into the order management system (JD Edwards) Quote standard bodies and accessories using the price book reference in the computer system Build loads at time of order entry for customers based on their orders placed and preferred method of transportation Coordinate with customers prior to their load date to minimize their freight cost by fully utilizing the available space on each delivery Validate loads and forward loads to shipping team. Work with other departments to ensure equipment availability and alignment with customer order dates Respond to phone and e-mail inquiries regarding quotes, orders, delivery dates, order status, chassis availability and order changes Provide feedback and new ideas for improving the efficiency of the department as well as the overall Company Required Credentials High School diploma or GED Minimum of three (3) to six (6) years of customer service experience manufacturing environment preferred Experience with large ERP (Order Entry) system preferred Experience with Salesforce a plus Computer literate and proficient in Microsoft Office programs Demonstrated skills in database management and record keeping Demonstrated customer service skills to both internal and external customers, via phone or email Able to work under pressure, manage multiple tasks, set priorities, respond to changes and demonstrate flexibility Able to master technical details of the product line to direct customers to the right solution for a new order Effective oral and written communication; excellent interpersonal skills Excellent organizational skills The ability to collaborate with a multi-department team Professional office environment Sedentary work with extended periods of computer use Occasional work in warehouse/manufacturing plant. Must be able to wear required Personal Protective equipment (PPE) How We Make an Impact At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the worlds largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks! Some of Our Total Rewards We offer big company perks with small company culture: Comprehensive benefits package including Medical, Dental, Vision and Life 401(k) Savings Plan with Company Match Tuition Reimbursement 10 Paid Holidays Generous Footwear, Eyewear, and Safety Equipment Discount Program Paid Training and Development Programs J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions. To learn more about Careers with Reading Truck visit our careers page ******************************************* #LI-HP1 #PIQ PandoLogic. Keywords: Customer Service Representative, Location: Reading, PA - 19611

Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Are you passionate about providing exceptional customer experiences? PorchToPatio, LLC is looking for a confident and skilled Customer Support Specialist to join our team. This role requires in-office work at our Cincinnati, OH location, though remote work may be an opportunity within the role. As the frontline ambassador for PorchToPatio, you'll play a vital role in delivering top-notch support through phone, email, and live chat. We're committed to fostering a collaborative, results-driven team dedicated to continuous improvement. Hours: 11:30 AM - 8:15 PM EST (with a 45-minute lunch break) Benefits: 401(k) retirement plan Paid holidays (9) Medical reimbursement plan after 90 days Employee discount Paid time off after 90 days Annual performance bonuses Potential for remote work flexibility Key Responsibilities: Provide best-in-class customer support, demonstrating exceptional communication and relationship-building skills. Troubleshoot and resolve inquiries with empathy and efficiency across phone, email, and live chat. Navigate and utilize multiple software tools, including ticket management systems, reporting tools, and Excel, to manage day-to-day operations and resolutions. Consistently exceed customer satisfaction, efficiency metrics, and resolution targets. Collaborate with team members to maintain a positive, engaging, and productive work environment. Participate in projects, including updates to our industry-leading website and processes. Requirements: Experience in ticket management or customer account management. A driven and proactive mindset, striving to be an independent asset to the team while also being comfortable collaborating when needed. Strong customer service skills with the confidence to handle various inquiries and provide timely solutions. A passion for learning about our products, services, and industry to better serve our customers. Excellent communication and relationship-building skills, particularly over the phone. Reliable attendance and adherence to a set schedule. Ability to learn and utilize online tools, including email platforms, knowledge bases, reporting tools, and performance trackers. Familiarity with Excel and reporting tools. A customer-first mentality and a commitment to teamwork. Applicant Question: What does customer service mean to you? If you're passionate about delivering exceptional service, driven to take initiative and make an impact independently, while also excelling in a team environment, we'd love to hear from you! Apply today and become part of our dedicated team.

Role: Banking Customer Service Representative Length of Assignment: Temp to Hire Pay: $20 - $24 per hour (based on experience) Hours: Standard hours are Monday-Friday, 9am-6pm | Training hours: Monday-Friday, 8am-5pm (for 6 to 8 weeks) Hybrid Schedule: Onsite Tuesday-Thursday; work-from-home Monday and Friday Target Start Date: April 8th Dress Code: Business casual The Personal Banking Associate is a first-line service position responsible in delivering personalized service to our clients and advisors across globe. The primary responsibility of this role is to handle inbound calls, emails, and secure messages in a fast-paced environment while delivering a world class experience. In this role, you will be required to make real-time decisions based on a thorough knowledge of all bank products, tools, services, and processes. Qualifications: Experience: 2+ years in a call center, customer service, or banking/financial services role. Education: High School Diploma Software: Proficiency in Microsoft Office (training will be provided on other platforms) Soft Skills: Customer-focused mindset with a patient and empathetic approach. Excellent communication and active listening abilities. Eager to learn and passionate about providing exceptional service. Comfortable in a high-volume environment, handling 40-50 calls per day. Key Responsibilities: Respond to inbound calls, emails, and secure messages with professionalism and efficiency. Assist clients with mobile and online banking, loan services, and transaction inquiries. Provide support for bill pay, paperless enrollment, and debit/credit card services. Handle deposit account maintenance and cross-sell consumer banking products. Resolve customer issues promptly while delivering a positive client experience. Perks: 1-step virtual interview process via Teams with the hiring manager. Friendly, collaborative team environment. Comprehensive training program with ongoing support and mentorship. Long-term career growth with opportunities for internal promotion and skill development. Hybrid schedule offering flexibility and work-life balance. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to customers, handling inquiries, processing orders, and resolving complaints. The ideal candidate will possess strong communication skills, problem-solving abilities, and a positive attitude toward providing excellent customer care. Key Responsibilities: Customer Support: Answer customer calls, emails, and chats in a timely and professional manner. Assist customers with inquiries related to products, services, billing, and account management. Provide detailed product information and guide customers through troubleshooting and usage. Problem Resolution: Investigate customer issues and complaints, offering timely solutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure that issues are resolved to their satisfaction. Order Processing and Documentation: Process customer orders, returns, and exchanges accurately. Update customer accounts with relevant information, including contact details, orders, and service requests. Maintain and update records of customer interactions and transactions. Collaboration and Reporting: Work closely with other departments (e.g., sales, technical support) to address customer needs. Participate in team meetings and share feedback on customer experiences to improve processes and services. Contribute to the development of knowledge bases and frequently asked questions (FAQs) to assist customers. Customer Relationship Management: Build rapport with customers to create a loyal customer base. Ensure customer satisfaction through effective and empathetic communication. Qualifications: Education: High School Diploma or equivalent required. Associates or Bachelors degree preferred (depending on the company). Experience: Previous experience in customer service or a similar role is preferred but not required. Experience with CRM software and Microsoft Office is a plus. Skills and Abilities: Excellent communication skills (both verbal and written). Strong problem-solving skills and ability to remain calm under pressure. Ability to handle multiple tasks efficiently in a fast-paced environment. Empathetic, patient, and customer-focused mindset. Strong attention to detail and accuracy. Work Environment: Schedule: Full-time/Part-time hours (flexible, depending on business needs). Location: [Office location or remote work options]. Benefits: Competitive salary and performance-based incentives. Health, dental, and vision insurance (for full-time employees). Paid time off (PTO) and holidays. Professional development opportunities and training programs. [Any additional benefits your company provides]. Preferred qualifications: 16 years or older

Job Title: Per Diem Customer Service Project - Mock Jury Duty Research (Martin County, FL Residents) Job Type: Per Diem, Remote (Work from Home) Dates: Various Dates (Flexible schedule) Job Overview: We are seeking motivated individuals to participate in a Mock Jury Duty Research Project. This is a unique per diem opportunity for Martin County, FL residents to work from home while engaging in legal research activities. The project involves participating in Zoom meetings, listening to legal cases, taking notes, and providing feedback in collaboration with other jurors. This is a great way to contribute to legal research while earning per diem pay. Key Responsibilities: Participate in scheduled Zoom meetings for Mock Jury Duty research. Listen to and evaluate legal cases presented during the sessions. Take accurate and detailed notes on case discussions. Provide thoughtful feedback and insights on the case during discussions. Collaborate with other jurors during the call to discuss and share perspectives on the cases. Maintain a professional demeanor during all virtual meetings. Qualifications: Must be a resident of Martin County, FL. Excellent verbal and written communication skills. Strong ability to collaborate in group settings and share insights effectively. Comfortable participating in virtual meetings and discussing legal cases. Reliable internet connection and ability to participate in Zoom meetings. A computer with a working camera (you will be required to be on camera during all sessions). Ability to follow instructions and remain focused during the sessions. Additional Information: Per diem compensation based on participation in scheduled dates. Flexible schedule with various dates available. No prior legal experience required - just a willingness to participate and engage.

Primary Responsibilities: Act as the face of Maxcess to customers Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels. Recommend best product based on customers' business application and technical requirements. Daily Responsibilities: Configure quotes and orders to customer specification within 1 hour of receipt Thoroughly communicate directly with customers, to ensure quote/order accuracy Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments Educate customers about terminology and product offerings, to improve customer satisfaction Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc) Proactively ensure that customer-specific requirements are documented and current Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Support Managers) as needed Cultivate an environment of collaboration, open communication, and accountability Promote waste minimization, energy conservation, and other efforts to meet environmental objectives Other duties as assigned to meet departmental and company objectives Candidate Requirements Bachelor's degree from four-year college/university in business, sales, or engineering, and minimum two years' experience acting as a customer service representative OR GED/high school diploma with a minimum of four years' experience acting as a customer service representative Willingness to undergo 12-24moh training period, and to constantly learn new processes, terminology, and products Position located in Eureka, MO or Meadows of Dan, VA Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc. Hybrid office/work from home opportunity following initial onboarding period

Join Our Team at The McQuade Organization: Benefits Representative At The McQuade Organization, we are committed to helping individuals and families protect what matters most. As the demand for our services continues to grow, we are expanding our team and seeking motivated individuals with soft sales experience to join us as remote Benefits Representatives. In this pivotal role, you will provide exceptional customer service and assist our members in transforming the way they protect their loved ones. Why Work With Us? We believe that taking care of our employees starts with providing exceptional training and support. As a dynamic and forward-thinking company, we are dedicated to equipping our employees with the best resources available. Our commitment to excellence extends to every aspect of our organization, and we are looking for a Benefits Representative who shares our passion for delivering top-notch service. Job Description: As a Benefits Representative, you will ensure that our union members receive the best possible benefits packages. You will serve as a primary point of contact for union members, guiding them through the enrollment process, answering their questions, and assisting with any benefits-related concerns. Key Responsibilities: Assist members with inquiries related to benefits, enrollment, and changes. Clearly explain benefits options and provide guidance to help members make informed decisions. Conduct benefits meetings for new members to ensure understanding of offerings. Troubleshoot and resolve benefits-related issues promptly and effectively. Act as a liaison between members and our main office, ensuring smooth communication. Participate in open enrollment processes and communicate any changes effectively. Qualifications: Prior experience in benefits administration or a related field is a plus. Strong communication and interpersonal skills are essential. Self-motivated, dedicated, and able to work independently. A team player with a customer-centric approach. Detail-oriented with excellent organizational skills. Exceptional written and verbal communication skills. Proficiency in using Zoom and general computer knowledge. Why Join Us? Enjoy a full-time, remote position that offers flexibility. Benefit from ongoing training and support to enhance your skills. Receive weekly pay along with performance bonuses. Access a comprehensive benefits package that includes health, life, retirement, and stock options. Explore opportunities for career growth and development. Be part of a positive and inclusive work environment. Join a team of dedicated professionals who value teamwork and excellence. If you are a self-motivated individual with a passion for helping others and want to be part of a dynamic team dedicated to employee well-being, we encourage you to apply. How to Apply: Please submit your resume outlining your relevant experience and explaining why you are the ideal candidate for this position. Email your application to the provided response email.

Take advantage of an opportunity to be trained as an insurance sales agent and or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. Residual income, stock opportunities, & tax advantages available. Full-time traveler friendly! Company provided: • - Paid training program • - State & Federal Licenses • - Part or Full time Flex options • - Commissions and Bonus Based Compensation Entry level supplamental income or possible career change New career path in one of the largest most SECURE industries in the country! APPLY NOW: This sales opportunity can be fully remote to work from home. Great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states). No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: - sales strategies - networking - recruiting - Online prospecting - overcoming objections - presentations - Field training - Developing/replicating systems - Use of Zoom Cloud Meetings - Client Relationships The desired candidate can obtain the following skills: • Excellent written and verbal communication skills • Strong customer service skills • Thrive in a flexible environment • Entrepreneurial Mindset • Strong leadership and decision-making skills • Ability to develop, manage and drive growth • Goal Oriented Requirements: * Must be 18+ (This is a FEDERAL REQUIREMENT) * Must pass a criminal background check (No Felonies) * Must have access to reliable wifi * Must have access to Zoom Cloud Meetings * Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available * Self Disciplined * Trustworthy 1099 Independent Sales Contractor 100% commission paid position.

Job Details Dayton Recruiting - Dayton, OH Fully RemoteDescription As an Inbound Answering Service Operator for CMS, you will be representing over 2500 businesses helping callers with routine and emergency situations. There is no selling or telemarketing involved. You will help callers in the Medical Industry, Attendance Lines, Property Management, Manufacturing, Order Entry, and more. Clients you will represent include but are not limited to, OhioHealth, Coca-Cola, Ohio Department of Health, and Enhabit. We are seeking an Inbound Answering Service Operator to join our team in Ohio and Nevada. These are self-motivated, respectful, and reliable candidates. With just the right combination of actively listening and critically thinking, they can swiftly assess a situation and capture every detail. Challenges and uncertainties are constant companions, but with their thick skin and resilience, they can adapt to the ever-changing dynamics of customer interactions. Sympathy and Empathy come naturally to an Inbound Answering Service Operator to ensure distress customers leave each call with their concerns addressed and spirits lifted. Additional Info: Work at Home Performance and Attendance based Bonus structure Thorough, Paid Training Overtime Paid Time Off Full Job Description Answering Service - Answers inbound calls from a variety of industries Serves callers by following client direction and reference FAQ pages to answer questions Guides caller through decision making to ensure messages are relayed to the correct client/department/representative Data Entry - Input information quickly and accurately based on client provided scripting Select appropriate call types to ensure proper relay of messages Message Relay - Dispatch messages to the appropriate contact based on client instructions Answer client contacts requesting information on existing messages Notate/update accounts according to client request This job is: A good fit for applicants with related experience in call center, medical industry, or customer service A good fit for applicants that are proficient in computer operations and familiarity with various software applications A good fit for applicants seeking reliable, long term employment A good fit for applicants who are task/detail oriented Qualifications Required Qualifications: High school diploma, GED Ability to commit to a minimun of 20 hours per week Must commit to working one weekend day per week Ability to pass a criminal background check successfully Proficiency in computer operations Computer equipment, if interested in remote work Related work experience Excellent verbal and written communication skills Ability to meet physical job requirements (90% of shift confined to workstation) Ability to type 35 WPM Must reside in Ohio or Nevada WE EMBRACE DIVERSITY TO ITS FULLEST. Applicants are evaluated on qualifications and ability without regard to sex, race, color, religion, nation origin, disability, genetic information, or protected veteran status.

Job DescriptionThe HR Service Operator provides superior call center customer service and processing to promote and enhance the effectiveness of the Human Resources Department at Advance Auto Parts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Answer Team Members basic questions in a friendly, responsive manner, regarding payroll, benefits, HR, Applicant Tracking, and Performance Management questions. This includes referring Team Members to Starting Line, and other systems as needed. Educate Team Members on payroll policies, HR guidelines, general Benefit information, and SOPs to ensure consistency for both quality and compliance purposes. Transfer more complex or escalated issues to the HR Service Specialist or Supervisors as appropriate. Meet required service metrics for telephone accessibility, processing volume/turnaround time, and quality. Correspond with customers through email or by telephone to correct missing or incomplete information. Work flexibly in a team environment handling cross-functional types of inquiries and processing assignments to respond to peaks in department workload volumes. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working knowledge of personal computers Proficiency in the use of desktop applications (MicroSoft Office - Word, Excel, Outlook). Bilingual Spanish speaking EDUCATION AND/OR EXPERIENCE High school diploma (Associate's degree preferred); or 2+ years related experience and/or training; or Equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision and color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-AC1 California Residents click below for Privacy Notice: ***************************************************

Co-Op Account Services Specialist July 8 or 22nd - December 2025 $20/hr Hybrid (3 days in office/ 2 days work from home) 40hrs/week Account Services Team, Cultural Care Au Pair As the largest and most experienced au pair organization in the world, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families-providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. About the role: * You will use superior communication skills and timely responsiveness in this highly visible position within our company. * Work mostly through phone and email communication, to serve as the primary resource of information and problem solving for our host families, au pairs, Local Childcare Consultants (LCCs) and colleagues. * Work to ensure our program remains compliant with the regulations set forth by the Department of State and ensure our host families uphold their financial responsibilities of the program. * With every inquiry, you proactively add value to the overall customer experience by remaining positive and thorough, taking ownership of resolution, and anticipating their future needs. This role gives insight into every aspect of our organization, setting up the right candidate for future career growth opportunities. Who we're looking for: You are a natural relationship builder and truly enjoy working with people. If you thrive independently while striving towards a greater team goal and want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you. * A strong communicator: effectively communicate with customers and colleagues on a regular basis. This includes but is not limited to being able to speak to a family about a past due balance, an au pair who needs help with a missed flight or a colleague regarding Department of State regulations that pertain to our program. * Strategic thinker: able to organize daily tasks in order to be efficient and deliberate in accomplishing goals. * Goal-oriented : motivated to attain weekly, monthly and annual individual and department goals. * Flexible: can pivot and adapt quickly to new processes in order to meet company and customer needs. * Collaborative: highly skilled in being informative with fellow departments to provide the best overall customer experience. * Analytical: comfortable with numbers and being able to read spreadsheets. * Creative: share fresh ideas on ways we can improve staff efficiency and the customer experience. * Resilient: a natural ability to have a challenging conversation and speak to the next customer immediately with empathy and an open mind. Previous customer service experience preferred. Technical skills needed: * Ability to manage high volumes of calls, emails and tasks daily * Strong attention to detail and multitasking skills * Proficient in working with deadlines * Excellent written and verbal communication skills * A natural motivator and connector, bringing passion and enthusiasm to a team EF Co-Op Program EF's co-op program is designed specifically to provide you with real opportunities that lead to a real impact in your professional career. As an EF co-op, you'll participate in professional development workshops, meet people from all over the world, and have fun while driving projects that you'll be proud of. REAL IMPACT - Our work has a direct impact on making the world a better and more understanding space. Get to know your customers as individuals, and provide fun, educational experiences that truly transform lives. LIMITLESS POTENTIAL - Build your network of leaders, mentors, and peers. We're purpose built to encourage entrepreneurialism and make it easier for people to take ownership of their ideas and to tun with them. VIBRANT CULTURE - Be surrounded and supported by smart, driven, and friendly people who genuinely enjoy coming to work each day. At EF, you're a part of a vibrant international community. It's the most fun, high-caliber place you'll ever work. About EF Education First: Some companies are in the Business of Technology. Others are in the Business of Finance…Sports…Or Soft Drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. We're in the Business of Understanding. For over 60 years we've been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You'll find us working across more than 50 countries, with offices in some of the world's greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it's what we do with it - building greater understanding, breaking down barriers, and creating a better world…that makes all the difference. About Cultural Care Au Pair At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts-providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you're ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time. Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-create students of the world, and turn dreams into international opportunities. An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you,

Country: United States of America OTISLINE Otis' customer care call center has a full time opening for 2nd shift. The hours are 3:30Pm to 11:30Pm with a rotating monthly schedule. Some weekends and Holidays are required. OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance. (CSR) duties include: Receive, document, and process service requests from customers, mechanics, elevator phones and Otis local offices utilizing Salesforce Service Cloud. Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate. Work on other tasks as necessary such as, elevator phone programming and continuous improvement activities. Education: High school diploma Experience/Qualifications: The candidate is required to be proficient in written communication in English Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers. Candidate must demonstrate a strong familiarity with computers and basic application familiarity. Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement. Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring). Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off. Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays. Regular attendance, including the ability to start assigned shift on-time, is mandatory. Candidate must possess the ability to type at least 25 wpm with accuracy. Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays. Ability to adhere to Otis' absolutes of safety, ethics and quality. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Do you want to help create a cleaner power supply? Are you looking to launch your career in the growing renewable energy industry? Do you have high attention to detail and the ability to prioritize effectively during busy periods? Will you work a shift position that gives you a three-day weekend every other weekend? If you answered yes to all of these questions, then read on to learn more about the Remote Operations Center (ROC) at Scout Clean Energy. What does a Remote Operations Center Operator Do? ROC Operator positions are some of the "invisible" jobs that are critical to maintaining a safe and reliable electric supply. A team of operators in our Boulder, Colorado, office will provide real-time support to Scout's growing portfolio of operating wind projects across the country. Operators use the graphical user interfaces on their large display monitors to identify potential barriers to efficient operation of the wind turbines/solar inverters and substations. No two shifts will look the same, but here are a few examples of what you may encounter during a shift as a ROC Operator at Scout: * Building and maintaining relationships with primary stakeholders and market participants (including power purchasers, scheduling entities, system operators and facility technicians) to optimize performance. * Informing grid operators about planned and unplanned outages at the plant. * Coordinating with wind facility managers as they perform on-site maintenance. * Monitoring our data acquisition equipment. * Providing detailed notes about the events of the day in a formal (digital) logbook. * Providing informal updates to Scout executives as the need arises. * Compiling or reviewing standard reports that are viewed by senior leaders at Scout or our business partners. In addition, the ROC Manager will provide each ROC Operator with a set of side work to complete during slower times on shift. These tasks will be tailored to the strengths of each Operator. Some examples may include: * Extracting, and potentially analyzing, data about the facility's production as compared to the schedule filed with the grid operator. * Completing ongoing training and certifications, such as the NERC Generator Operators Certification. * Assisting to build or refine operational tools. * Assist with adding newly constructed sites to our data acquisition infrastructure. * Participate in review and revision of operational procedures. * Participate in cybersecurity audits of our site networks. What is the vision for success in the ROC? Scout's ROC will provide world-class operations monitoring with a safety and regulatory compliance focus, while optimizing asset value and operational efficiency. You will work in a place that encourages you to * Demonstrate brilliance in the basics * Own the support mindset * Deliver continuous improvement and integration * Trust and verify the work of your colleagues * Embodies Safety Mindset (zero reportable incidents) Why is the ROC a great place to launch a career in renewable energy? ROC Operators build their understanding of renewable energy generation from the ground up. Plant operations are the heart and soul of a renewable energy firm's business and will serve you well throughout your career. Understanding what is physically happening at the facility prepares ROC Operators for roles in asset management, commodity trading, development, facility operations, site engineering, transmission, manufacturing, and project finance, among others. Why is shift work appealing to so many people? Scout's ROC uses a 2-2-3 shift schedule. You would typically work a combination of days and nights over a two-week period. The big draw? * Every other weekend is a three-day weekend. * You leave your work at the office; when your shift ends, you are truly "off duty." * Every other week will include some overtime hours (paid at 1.5 times the base hourly rate). * Increased pay rate for work on company-recognized holidays. * Paid time off in addition to the standard seven days off every two weeks. * Ability to increase pay by picking up additional shifts. What kind of experience do I need to be successful as a ROC Operator? Scout is accepting applications for ROC Operators at all levels. The successful entry-level candidate's background will look something like this: * A demonstrated desire to continuously learn and improve. * Strong verbal and written communication skills. * High attention to detail and the ability to work proactively and productively without direct supervision. * Basic proficiency with Microsoft Office, especially Excel. * Expected to attempt the NERC certification exam within 12 months' time in service. Ability to work as part of a shift rotation and team. * Experience with SCADA or real-time operations in a manufacturing environment is desired but not required. * Authorized to work in the United States without sponsorship. More experienced operators may have some of the following qualifications: * Previous experience in real-time operations roles (in the power sector, manufacturing, or another industry). * Currently hold or previously held NERC or PJM certifications. * Previously held a leadership experience in a ROC role. What type of training can I expect to receive at Scout? All of the specialized knowledge you need will be learned on the job - through a combination of formal training, self-study, and learning by doing. At the heart of the Operator training is the why. Not just why the ROC exists, but why the Operator performs each task required during shift. The ROC Manager's philosophy is that by starting with "why", and then focusing on picking the right "how" to accomplish a task, Operators are empowered with the knowledge, skills, and abilities to respond to dynamic events on shift. Once the Operator assess each situation and understands why and how, they can decide "what" to do. The steps to execute that "what" will be clearly described in standard procedures. This facilitates consistency in operations from one shift to the next and results in a highly professional way to calmly and quickly act in a dynamic environment. Timeline, Location, and Pay We are aiming to hire this position as soon as possible with an expected mid-April start date. It will be expected that the ROC Operator will work from our ROC in Boulder, CO. This is not a remote-work assignment. This position is paid hourly based on actual hours worked. * The straight-pay rate for an entry-level operator is $30/hour, and the hourly rates for more experienced operators increase in a tiered structure based on experience and qualifications. * We follow standard pay practices for hourly employees, including 1.5x the base rate for overtime and 2x the base rate for holiday pay. * Opportunities for advancement within the ROC team exist and are achievable within a year of starting. Scout's Values * Mission-Orientation. High achievers who want to make a difference in this world and contribute to Scout's stated mission. * Teamwork. Respectful and appreciative colleagues with strong interpersonal skills and a commitment to fostering positive relationships across organizational boundaries to deliver on shared team goals. * Safety. Uncompromising advocates for the health and safety of fellow employees, contractors, customers, and community members. * Integrity. Ethical professionals who do the right thing even when it is difficult. Invitation to Women and U.S. Underrepresented Groups We encourage applications from all demographics and especially those that are traditionally underrepresented in the energy industry. Consistent with our core values, Scout celebrates the diversity of thought and experience that comes from a range of backgrounds including, but not limited to, gender, race, and ethnicity. Invitation to Veterans Scout welcomes veterans of the United States Armed Forces to apply for this position. Scout includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty.

At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we've also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought. PURPOSE OF THE POSITION The Regional Service Dispatcher - Medium Voltage is responsible for the ordering of service parts, scheduling field service labor and submitting manufacturer warranty claims within the defined service response time for all Medium Voltage Service Repairs. Duties include reviewing stock locations and communicating logistics options to Medium Voltage Repair Providers, also ensuring that warranty claims and escalations are completed with MV manufacturers used by SMA. Position also requires the monitoring and alteration of Service Case priorities based on customer account status or Service Contract to meet SMA's Service commitments. This position also includes acting as a backup for the dispatching of field service activities and parts. PRIMARY DUTIES / RESPONSIBILITIES Will assign Service Repair activities to SMA Field Resources, external Medium Voltage Service Providers via Salesforce Planning Board based on availability and customer/ case priority level. Monitors dispatch queues for new service cases. Then align parts and field resources to meet a customer service repair activity within the defined service level. Monitors existing service cases for key customers and service contracts to ensure the end-to-end delivery time and milestones are met. Takes proactive action with other SMA groups as needed to accomplish service level commitments. Ensure Medium Voltage issues reported by customers have been escalated to MV manufacturers before planning Service Repair Activities. Quality control of dispatched service cases from Regional Competency Center Technical team to ensure customer needs are met, Field Service Resources are prepared for repairs and manufacturers have been notified of the failure. Responsible for communication and alignment of customer's availability and SMA repair plan. Verifying all Service repairs receive a properly completed Service Report with details required from MV manufacturers and SMA's Supplier Quality. Other duties as may be required or assigned. REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING) Basic Medium Voltage Training SAP System and Salesforce Ticketing System Training End to End Process Training REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION) Associate's degree in business, logistics, technical field or equivalent combination of education and experience. Experience working with Field Service teams is preferred. Experience in Renewable Energy, Medium Voltage and/or Energy Distribution Industries is desired. OTHER SPECIALIZED SKILLS Experienced with Customer Service Ticketing systems. Knowledge of customer service principles and practices are preferred. Proficiency in the English language, both written and verbal, is required. Spanish and/or German language skills are a plus. Ability to resolve operational complications and an attitude of thinking outside of the box is required. Knowledge of SMA's product line is strongly preferred. Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required. Attention to detail and a high level of accuracy are required. Strong verbal and written communication skills are required. Ability to effectively discuss and present logistics principles to an audience. The compensation range for this position is $25/hr-$30/hr. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

The HVAC Service Dispatcher will coordinate the field activities of HVAC technicians. The HVAC Service Dispatcher communicates directly with customers, vendors, and suppliers to ensure accurate communication of job or project status and requirements. Schedule all field personnel for seasonal preventive maintenance contracts, service repairs and equipment startup. This position acts as liaison between the office and assigned field technicians. Essential Functions: * Receive and respond to all client inquiries and complaints. * Reports any and all out-of-line conditions affecting customer satisfaction. * Receives incoming requests for services and assigns for completion on a priority basis. * Dispatch and manage the workload of assigned field technicians. * Order material for jobs. * Complete weekly time reports; verify assigned technician hours and expenses. * Daily follow up on after hours calls. * Monitor customer complaints to ensure that problems are resolved in a timely manner with * the best solution possible. * Manage monthly maintenance workload to ensure completion, provide updates as needed. * Schedule all client site visits for non-service calls and maintenance visits. * Manage approved repair work to ensure optimum client needs and maximize profitability. * Invoice completed calls & jobs. * Provide complete status reporting weekly for open calls. * Answer open call report and close in timely fashion * Keep open work notes updated as needed and dispatch board up to date. * Cover additional technicians in the event someone is absent. Position Requirements: * Experience in HVAC service-dispatching position is preferred, but will consider a candidate with 5 years of office experience. * Proven written and verbal skills necessary to complete assigned tasks. * Considerable tact and human relations skills in interacting with all levels of management and staff. Qualifications: * Good verbal and written communication skills. * Planning, organizing and time management. * Prioritizing, flexibility, adaptability. * Problem assessment and problem solving. * Information gathering and information monitoring. * Demonstrated accuracy and attention to detail. * Customer service orientation teamwork. * Must have solid decision-making skills within the scope of * the position. Must have the ability to meet deadlines. * Must have proven customer service skills. * Above average proficiency in MS Office, Word, Outlook, Excel and PowerPoint. Required education: * High School or equivalent Preferred experience: * Coordinating HVAC technicians on jobs Benefits: * Full time position, non exempt * Overtime is paid * Work in the office, work at home only when weather/illness dictates * Paid bi-weekly/overtime paid as needed * 1 to 3 weeks of vacation per year as tenure increases * Additional PTO - 4 hours each month after 90 days' employment * ½ Health insurance paid (employee or family) * Health insurance plan (eligibility after 90 day probationary period) includes long term disability coverage (60% of salary after 90 days) and $20,000 term life insurance paid 100% by company * 401K after 1 year with matching up to 4% of salary * 401K plan includes an optional profit-sharing contribution that has historically been funded 100% since we have had the plan * 8 paid holidays per year Equal Opportunity Employer, including disabled and veterans.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Operator will provide indirect patient care in a fast-paced Telephone Call Center. Obtains and verifies demographics from callers when applicable. Performs clerical duties and has the ability to multitask in a high call volume atmosphere. Meets the communication needs of the patient/family, and the medical staff. Responsible for call monitoring, transferring and paging hospital staff, forwarding telephone calls in a fast, efficient and courteous manner and provide general physician paging services as required. Handles emergency code operations for hospital sites, monitors emergency alarms and processes. Communicates all necessary changes, enhancements and procedures to all necessary department teams. Participates in performance improvement activities as well as Network wide initiatives. JOB DUTIES AND RESPONSIBILITIES: Provides callers with appropriate information by promptly answering all inbound and internal calls in a professional manner; identifying the hospital and using appropriate salutations. Places, receives, and routes a high volume of calls via switchboard or other applications. Maintains working knowledge of switchboard and staff paging features and functions. Page members of the hospital staff via radio, paging system(s) and/or public address systems. Notify required on-call personnel of emergency situations. Covers Emergency Operator Station, monitoring alarms and alerts to provide notification and dispatch services to security and emergency on call teams as required by the given situation. Provides base communication support for Emergency Coordinator and/or Hospital Supervisor to assist situation command and control. Ability to multitask and prioritize accordingly. Demonstrates good listening skills and customer service. Demonstrates a complete knowledge of job responsibilities. PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 8 hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 20 pounds of files. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to normal conversation and telephones. Seeing as it relates to general vision. Visual monotony when reading reports and reviewing computer screens. EDUCATION: High School Diploma / GED required TRAINING AND EXPERIENCE: 1 year Call Center experience preferred Previous experience in a role utilizing medical terminology preferred Previous general computer experience with data entry required Previous EPIC experience preferred. WORK SCHEDULE: On-site position. Every other weekend and every other Holiday. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.