District Manager | Pittsburgh - $5,000 SIGN-ON BONUS
Service Manager Job In Pittsburgh, PA
**$5,000 SIGN-ON BONUS**
Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.
Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team!
ACE Cash Express is currently looking for goal driven individuals to join our team as a District Manager.
WHY ACE?
We build connections with customers, whether they visit a store one time or for several years to come. Instantly make a difference in someone's life through one interaction by listening to their needs and educating them on how our services and products can help. ACE is a great company where our employees stay because they love the people they work with and the growth opportunities.
What's in it for you?
Flexible Schedules | Holiday Pay | Training | Sales Incentives | Career Paths | 401k | Benefits | PTO
What does a normal day look like?
The District Manager oversees and supervises all store operations within assigned district, ensuring maximized sales and profitability, inventory and expense control, while meeting monthly and yearly goals, and developing employees for future growth. It is critical to establish and maintain excellent customer service with every existing and potential customer. This job reports directly to the Regional Vice President.
At ACE, you will:
Manage multiple store operations of the district within budget
Lead, engage, and develop the team
Communicate company mission, vision, and support the values of the organization
Set the example, expectations, and standards for customer service within the district
Drive sales, improve margin/profitability, and reduce expenses
Deliver and execute new and ongoing programs
Select, guide, train, manage performance, and accountability of all non-exempt associates in the district
Represent ACE in all issues and opportunities within the area of responsibility
Partner with Regional level support team (Administration and HR)
What are we looking for? Experience | Qualifications
3-5 years of experience as a multi-unit manager or 5 years as a GM in a high-volume big box retailer
3-5 years of demonstrated leadership
Strong people skills including the ability to lead and engage a team, hold employees accountable, and develop strong talent that can be moved throughout the organization
Ability to drive the business while maintaining a culture of customer service and operational excellence, through the execution of goals
Excellent communication and organization skills
Strong understanding of financial aspects of retail business and multi-unit P&L responsibility
Ability to travel across the assigned district as necessary.
Bilingual in Spanish (preferred)
1 All employees are eligible to participate in 401k
2 Full-time employees are eligible for benefits on day one of employment, including medical, dental, vision, and short/long-term disability
3 ACE offers generous paid time off plans
Operations Manager
Service Manager Job 21 miles from Pittsburgh
Job Title: Operations Manager
Reports To: Terminal Manager / General Manager
Industry: Bulk Material Handling / Logistics / Terminal Operations
About Donora River Terminal
Donora River Terminal is a leading bulk materials handling and storage facility located in Donora, Pennsylvania. We specialize in efficient, safe, and compliant operations for marine, rail, and truck transportation. We are currently seeking a proactive and experienced Operations Manager to lead our terminal operations, ensuring optimal safety, efficiency, and profitability.
Position Overview
The Operations Manager will have leadership responsibility for the day-to-day operations of the Donora River Terminal, focusing on safety compliance, environmental stewardship, operational efficiency, and team development. This role requires a hands-on leader who is willing to engage directly in operations when necessary and support the terminal's growth and profitability.
Key Responsibilities
Compliance & Safety
Ensure all operations comply with federal, state, and local regulations, as well as company policies.
Foster a culture of safety and compliance among all employees.
Drive 100% on-time compliance with Environmental Health and Safety (EHS) standards.
Maintain and improve management systems to ensure safe operational procedures.
Operational Efficiency & Reliability
Oversee day-to-day terminal operations, ensuring efficient material handling and storage.
Manage operating costs to maintain profitability and develop scorecards to track monthly expenses.
Optimize equipment use and ensure proper maintenance to reduce downtime and improve reliability.
Identify opportunities to increase throughput and reduce operational costs.
Operate terminal equipment when necessary to meet customer and operational needs.
Supervise foremen, house staff, data teams, and coordinate with the EHS specialist.
Staffing & Succession Planning
Support team development through coaching, mentoring, and training programs.
Capital & Maintenance
Evaluate and propose capital expenditures to improve terminal operations.
Work with the maintenance team to ensure proper upkeep of equipment and infrastructure.
Prioritize capital projects based on compliance impact and operational benefit.
Commercial Development
Collaborate with the commercial team to support new business development.
Provide operational insights and expertise to evaluate new projects and customer opportunities.
Qualifications
Education:
Bachelor's degree preferred in Operations Management, Logistics, Supply Chain Management, Industrial Management, or a related field. Equivalent work experience will be considered.
Experience:
5+ years in operations management, ideally within bulk material handling, terminal operations, or logistics.
Strong background in equipment operations, material handling, and mechanical troubleshooting.
Marine terminal experience (vessel/barge, rail, and truck) is highly preferred.
Technical Skills:
Proficiency in Microsoft Office programs (Word, Excel) for documentation and reporting.
Ability to develop and analyze operational metrics and cost projections.
Leadership:
Proven ability to lead and motivate diverse teams in a safety-driven, industrial environment.
Problem-Solving:
Strong analytical and decision-making skills with a hands-on approach to challenges.
Certifications:
Relevant safety certifications (OSHA 30, MSHA) are a plus.
Why Join Donora River Terminal?
Competitive salary and performance bonuses.
Comprehensive benefits package (health, dental, vision, 401k).
A strong safety-first culture with opportunities for career advancement.
Hands-on leadership role with a direct impact on terminal performance and profitability.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Operations Manager
Service Manager Job In Pittsburgh, PA
CiresiMorek is an AWARD-WINNING SEARCH FIRM who strategically partners with our clients to recruit exceptional talent globally. Our customers include Fortune 500, the world's top PE Firms and the largest privately held companies. Our proven process and capabilities allow us to create industry leading guarantees which deliver a 98% return rate.
We are currently assisting our customer with an Operations Manager search near Louisville, KY. Reporting to the Plant Manager, this position will be responsible for achieving a safety-focused work environment while ensuring production and quality goals are met. The successful candidate will possess the ability to lead by example on the floor and proactively drive continuous improvement within a manufacturing facility.
Responsibilities:
Develop and execute plans to improve existing operations to ensure customer satisfaction and on-time deliveries
Work closely with customers and the quality and production teams to resolve issues
Plan and oversee capital improvement projects inclusive of ROI
Implement a culture of continuous improvement and employee engagement to improve all areas of plant operations
Continually challenge departments to decrease downtimes, reduce scrap, and improve overall production quality
Regularly assess product specifications and costs, including labor and overhead
Requirements:
Bachelor's degree or comparable experience considered
Lean experience
Additional Information:
All information will be kept strictly confidential
Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Learn more about CiresiMorek through the following link: CiresiMorek: The Brand
Aldi Full-Time Assistant Manager
Service Manager Job 18 miles from Pittsburgh
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $23.00 per hour
Wage Increase: Year 2 - $24.00 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly information, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper store signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
• You must be 18 years of age or older to be employed for this role at ALDI
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Store Manager
Service Manager Job In Pittsburgh, PA
Managers at Alterations Express are responsible for conducting and managing the flow of customer fittings, taking payments, processing orders with our state-of-the-art POS system, providing excellent customer service, store scheduling, bridal appointments, and managing personnel requirements within our location.
**We seek candidates with prior experience in the alterations and tailoring industry, specifically skilled sewists who desire a hybrid position combining management, customer service, and sewing responsibilities.
Managers can also expect to provide new hires with on-the-job training and education regarding alterations and tailoring of both men's and women's clothing. This role encourages mentorship within our stores and is meant for applicants who thrive in a management role.
We can offer applicants a stable & lucrative work environment with the freedom of working for a family-owned and operated company - instead of a major corporation.
Managers have access to the following benefits:
GREAT Salaried Position PLUS Commissions (Up to 70K per year PLUS Sewing Commissions)
2 Weeks Paid Vacation
Paid Holidays
Medical, Dental, Vision & Life Insurance Benefits
5 Paid Personal Days
Flexible Scheduling (Closed Every Sunday!)
Qualifications:
Management applicants should possess the following qualifications:
Sewing & Fitting Experience REQUIRED
Prior Experience as a Seamstress/Tailor REQUIRED
In-depth Knowledge of Alterations & Tailoring
Prior Management Experience Preferred
Customer Service Experience Preferred
Hours of Operation:
Monday-Thursday: 9am - 7pm
Friday: 9am - 6pm
Saturday: 9am - 5pm
Sundays: CLOSED
About Alterations Express:
Alterations Express is a salon-style alteration and tailoring house with walk-in service, spacious dress rooms, fitting specialists, and an extraordinary team of tailors and seamstresses at every storefront location. Our staff delivers a truly unique customer experience and provides a service style that has completely revolutionized the industry.
Our goal was simple: to refashion the vocation of tailoring and broaden accessibility to a force of experts, making it possible for anyone to experience the ease, comfort, and confidence that comes from a professionally tailored fit. Family-owned and operated, Alterations Express employs hundreds across two states and is a one-of-a-kind brand trusted by brides, business professionals, corporations, companies, and schools.
With four generations and more than 70 years of experience in tailoring, formalwear fashion, and garment cleaning, Alterations Express has revolutionized access to tailoring and total clothing care services. Apply today to join a team of talented, experienced clothing experts and a company poised for future growth.
We are a family-owned & operated company and can offer applicants a work environment with freedom and flexibility that other alterations providers CANNOT.
Hiring Locations:
6401 Penn Ave, Pittsburgh, PA 15206
Assistant Manager - Urgently Hiring
Service Manager Job In Pittsburgh, PA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.
No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.
Managers at our growing cafes supervise up to 75 staff members to ensure a top quality service experience for our guests
- As a Manager at Panera Bread you would be responsible for providing outstanding leadership to your team.
- You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
- Our Managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
- We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Typical work activities for Restaurant Managers:
- Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering.
- Analyzing and planning restaurant sales levels and profitability
- Creating and executing plans for sustained profitability
- Primary conduit of information between the associate and the management team
- Retaining and developing the team members and managers
- Manages a budget and controlling costs
- Coordinating the entire operation of the restaurant during scheduled shifts
- Greeting customers and doing table visits to ensure customer satisfaction
- Inspire associates to have fun and be their authentic selves while generating high productivity
- Coach and mentor associates through One-on-One's, Performance Documentation and Performance Reviews
- Anticipates problems and takes action to prevent them
- Serve as the primary resource for resolving associate questions
- Serves as a primary specialist within the bakery‐cafe, ensuring associates are properly trained and fully
competent in all aspects of food service and customer support:
- Recruiting and training staff to meet staffing par levels
- Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
- Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.
Education and Experience
- At least 2-3 years Hospitality Management experience
- A degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
- Food Management Certifications also a plus
- Must have the “Run it Like you Own It Mentality”
Perks for our employees:
- Competitive wages
- Profit Sharing (varies by Market)
- Meal Discounts
- Medical, dental and vision insurance available the month after you start
- 401(k) plan with a company match
- Paid vacation
- Development opportunities
Physical Standards:
- Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
- Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
- Must be able to read and write to facilitate communication.
- Must possess finger and hand dexterity for using small tools and equipment.
The associate is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Retail Manager
Service Manager Job In Pittsburgh, PA
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Store Manager in Training
Service Manager Job In Pittsburgh, PA
(Over Brook) Pittsburgh, PA - Onsite
Job Purpose:
The Store Manager is responsible for management of the entire store operation and is expected to deliver a Clean, Friendly, and In-stock experience to all customers. The SM will lead the store management team to ensure execution of Coen objectives, initiatives, and the achievement of store profit goals. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. The SM is responsible for customer and store team satisfaction, enforce brand standards, and grow profitability.
Guiding Principles:
It is Coen's mission to impress and satisfy our customers and clients with every visit and make their lives simpler. We seek to accomplish this mission through the following seven Core Principles.
Do the right thing, right now, every time.
Embrace change.
Communicate with transparency.
Respect and value guests and team members
Treat our vendors as partners.
Have a passion for winning.
Commit to making a positive impact on the community.
Responsibilities and Essential Functions:
Learn to work with store team to deliver a clean, friendly, and in-stock experience to every customer, every day, all the time.
Learn to maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Ensure execution of all plans.
Grasp how to manage inventory to keep shelf offerings full, be aware of waste, communicate consistent vendor stocking issues to the DM; proactively recognize trends across the store. Proactively manage cash management procedures.
Analyze results and trends from audits (internal and external) and take appropriate action to resolve/address issues.
Demonstrate a working knowledge of how to foster and develop a learning environment to develop team members for growth.
Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices, and programs.
Adhere to work designs and implement improvement actions across the store.
Manage all safety programs and ensure proper execution and compliance. Report and document all customer and associate incidents in the appropriate time frame.
Ensure compliance with all federal and local laws and with all company policies and procedures.
Learn to be responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated, and sustained.
Ensure a positive shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input, and information from various sources. Review information and create a plan to consistently meet and exceed the expectations of all customers.
Assume responsibilities for staffing the store appropriately to cover the customer and business demands of business. Proactively identify hiring needs across the store. Share responsibilities for interviewing candidates by following a standard procedure. Consult with District and Store management team to make final hiring decisions.
Allocate resources, prioritize, and delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
Allocate appropriate and adequate resources necessary for effective training execution. Validate that all associates are trained to perform their jobs safely, effectively and to provide great customer service. Conduct all aspects of management training. Oversee and monitor the effective training of all associates to ensure proficiency of skills.
Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
Provide a harmonious work environment that is based on professionalism, courtesy and respect.
Ensures employees follow all Company policies as detailed in the Employee Handbook.
Identify qualified candidates, perform interviews as needed, make employment decisions in accordance with policy including, but not limited to hiring, evaluating, scheduling, training, and disciplining as needed.
Responsible for labor, time and attendance reporting, compensation related issues, and serves as liaison between Team Members and the Home Office.
Provide training for new and existing Team Members to appropriately handle customer services needs
Provide continuous support and coaching of team members. Conduct periodic employee reviews related to safety, sales, service, and performance.
Maintain a clean, safe environment by complying with all health and sanitation procedures to ensure the store and foodservice area are presentable and in-stock.
Ensure compliance with training programs including monitoring Coen Academy.
Follows Incident Reporting Instructions and reports on any safety concerns or related incidents timely.
Maintains professional appearance in accordance with the company dress code policy.
*To include all other duties as assigned by Director of Operations and District Manager
Audits and Compliance:
Maintains appropriate control of assets and periodic cash audits.
Reviews monthly P&L statements, works with District Manager to create, and implement action plans to continually improve results.
Implement Loss Prevention measures according to company policy.
Complete daily, weekly, monthly, and annual reports in a timely manner.
Education and Experience:
High School Diploma, GED, or equivalent combination of education and experience required.
Associate's or bachelor's degree in business or related discipline preferred.3-5 years of demonstrated leadership experience required, preferably in a retail, QSR, or convenience store environment.
Skill Sets/Other Qualifications:
Must commit to master entire store operation to include all food service.
Ability to learn and utilize the store's computer applications required.
Strong understanding of the financial aspects of the retail business.
Exceptional customer service, superior relationship building, and strong leadership skills required.
Highly effective written and oral communication skills required.
Ability to multi-task and prioritize tasks for team members.
Experience, skills and abilities consistent with Guiding Principles
Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork
Availability to work all shifts, weekends, and holidays, based on operational needs.
Ability to respond 24x7x365 to store related emergencies.
Must be willing to work at other locations as necessary.
Must be able to pass pre-employment testing including drug screen and background check.
Licensure/Certification:
Valid State Driver's License, proof of insurance, and reliable transportation is required
ServSafe/Other State or County Certifications within the first 90 days of employment
A/B Operator certification within the first 90 days of employment
Tobacco and Alcohol Training
Branch Manager
Service Manager Job In Pittsburgh, PA
Founded in 1959 and headquartered in Chino, California, Harrington has grown to be a leading distributor of fluid process products and solutions for industrial applications. With over 70 locations across the United States, we proudly serve a wide range of industries, including water and wastewater management, chemicals, manufacturing, semiconductors, life sciences, and food and beverage processing.
At Harrington, we believe that what sets us apart is our people. We're passionate about serving our customers with deep technical knowledge, fast product availability, and innovative supply chain solutions. Our commitment to excellence ensures that we're always ready to respond when our customers need us - 24/7/365.
Harrington is an organization that values people, innovation, and exceptional service. If you're looking for a career where your work truly makes a difference and you can grow alongside a supportive and dynamic team, we'd love to hear from you.
Manages the inside sales and warehouse functions to ensure customer needs are met by reviewing employee tasks on a regular basis, shifting work assignments as needed to meet changing workloads, coaching, and training employees and monitoring activities to ensure work is completed.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommending hiring, and training and developing employees; planning, assigning, and directing work.
Ensure support is provided to Outside Sales Representative that is proactively drive the IS team about selling opportunities for the branch area and/or regional sales leads.
Support the enforcement of process discipline on sales pipeline management tools including actively encouraging the best practice use of CRM and sales tools to ensure accuracy of pipeline information, sales call information and sales statistics for the National Sales Force.
Actively partner with and provide support for the RSM to ensure the Inside Sales staff is providing an excellent sales level.
Coordinate the daily activity for all warehouse people on behalf of the purchasing and supply chain management teams.
Coordinate activities with corporate administrative personnel by ensuring required paperwork is completed and returned and providing a communication link between corporate personnel and branch personnel.
Administer credit and collection activities for the branch by monitoring and ensuring credit issues are resolved timely, analyzing problems to identify and correct consistent problems areas.
Prepare purchase orders for non-stock items needed to complete a customer order in conjunction with the purchasing and supply chain department. Coordinate with corporate purchasing personnel to source and order items that are not available from approved vendors.
Ensures that all safety protocols are performed at each location.
Ability to train employees in all functions of Warehouse and Inside Sales.
Sell company products and services to customers who call in to the branch by talking with customers, gathering information about their needs, assisting customers with technical information about company products, soliciting orders from the customer, suggesting additional products, and entering the order in the computer system.
Requirements
Associates Degree or equivalent from two year college or technical school; or 1-2 years related sales and/or customer service.
experience and/or training in industrial wholesale distribution preferably in the pipe, valve and fitting industry
2-3 years of inside sales experience
Summary
When it comes to benefits, Harrington has everything you'd expect and much more! Our comprehensive total compensation package is designed to attract and retain the best employees. We consistently search for unique ways to improve our employees overall health; physically, financially and socially!
Insurance
Medical plan includes HDHP/HSA with monthly company contribution
Comprehensive dental with orthodontic benefits
Vision with Lasik discounts
Free 24/7/365 telehealth & concierge benefits with prescription services in (all states) when enrolled on the medical plan
Voluntary pet care benefits to care for furry family members
Voluntary identity protection against emerging threats
Company paid life insurance with voluntary personal and dependent election options
Supplemental insurance options include critical illness, accident and, hospital indemnity
Employee Assistance Program
Short and Long-Term Disability
Retirement And Savings
401(K) and Roth retirement benefits with 100% match up to 3%, and $0.5 to the dollar for the 2%.
Flexible Spending Accounts for Health and Dependent Care
Work/Life Balance
3 weeks PTO with growing accruals up to 5 weeks/year
7 holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday following Thanksgiving and Christmas Day.
Jury/Witness Duty
Bereavement
Other Perks
Savings on home and auto insurance
Company wide wellness challenges with opportunities to participate and earn rewards
** Employment offers are contingent upon the successful completion of a pre-employment drug screening/physical and background investigation **
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.
Assistant Manager
Service Manager Job 22 miles from Pittsburgh
RESTAURANT MANAGEMENT OPPORTUNITIES
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. As a growing company, were always looking for top talent to join our family. By applying, youre adding your resume to our database, and well reach out to you as soon as a position is available. Youre in the right place if youre here for:
Bonus Program*
Discounted Curly Fries (and all our menu items for that matter)
Free Shift Meals*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental, and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference a company that shares your values.
SOMETHING TO HANG YOUR HAT ON
As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurants Meatcraft. You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, youll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you:
Have at least six months to one year of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Management
Sr. EHSS Manager [AS-14066]
Service Manager Job In Pittsburgh, PA
A local chemical manufacturing company is seeking a Senior EHS Manager to lead their Pittsburgh, PA area plant. The EHS Manager will be responsible for providing leadership in PSM and environmental matters at the site. The successful candidate will be expected to take a hands-on role and serve as a communication link between management and employees by keeping all personnel informed of EHS related matters
The Role:
Provides guidance on occupational health and safety to maintenance and production personnel
Responsible for the compliance of all state and federal environment regulations
Champion of the process safety management processes
Oversee and manage all environmental compliance, reporting, permitting and certifications for the company; these include air permitting and reporting, spill prevention, hazardous waste, storm water and waste water programs
With corporate support, implement company safety standards
Develop and implement safety standards and policies
Mentor and develop an EHS team of 6
The Candidate:
Bachelor's degree required- Occupational, Environmental, or Engineering Sciences preferred
5 plus years of EHS and PSM experience
Background in chemical manufacturing preferred
Excellent interpersonal skills, with the ability to influence and engage others
Branch Manager
Service Manager Job 12 miles from Pittsburgh
We are looking for enthusiastic sales minded individuals who can think “outside of the box” to help us grow business in the building materials market. We are looking for a decisive sales leader with an empathetic leadership style that motivates branch employees, ensures exceptional customer care and keeps the office current on the daily requirements.
We are currently seeking a Branch Manager to join our Liberty Roofing Center, New Kensington, Pennsylvania family.
Responsibilities:
· Drive profitable sales revenues for the branch by leading by example in the field
· Effectively Manage, Lead and Motivate personnel
· Manage all aspects of the branch operations
· Inventory Management
· Responsible to grow new business and expand market share
· Insure proper warehouse functionality - Layout and workflow
· Stay current with industry trends, new products, market prices, vendors and competitors
· Work with team to build lasting relationships with suppliers and customers, building a positive company image
· Attend meetings, functions and company provided training as required
· Adhere to all company policies and procedures
· Any other responsibilities as assigned
Qualifications:
· Strong background in sales and sales management will be given priority
· Highly organized
· Experience in the Building Products field
· Background in working directly with contractors
· Previous management experience with Inside Sales, Outside Sales, Delivery Drivers and Warehouse Staff
· Strong Work Ethic
· Strong Communication, Problem Solving and Negotiation Skills
· Strong computer skills including Microsoft Office products
· Proven record of growing business to business sales is preferred
Diversity and Equal Opportunity Employment: We are an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, political affiliation, age, gender, genetic information, sexual orientation, marital status, veteran status or disability.
Assistant Manager-South Hills Village Mall
Service Manager Job In Pittsburgh, PA
The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
Build effective relationships with associates, peers and supervisor to develop a high performing team
Analyze reporting and business trends to make strategic decisions to drive results
Directly supervise the business, ensuring, and maintaining high quality standards
Consistently assess and provide ongoing performance feedback to all levels of team members
Qualifications
Minimum high school education or equivalent
2+ years' of retail or equivalent management experience
Strong verbal or written communication skills
Lead Technician, Exterior Services
Service Manager Job In Pittsburgh, PA
Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stores and is actively recruiting Landscape Operators. If you have experience in this field, we want you to bring your skills to our fast-paced and welcoming environment!
At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.
Join us and be part of a team that values innovation, teamwork, and excellence. Take the next step in your career with Walmart, where your expertise and dedication will make a real impact!
Competitive Compensation:
Competitive pay range of $26.00-$51.00 per hour based on experience (Not including additional pay based on Geography).
Opportunities for career advancement and salary increases
Benefits and Walmart Perks:
Full Time
Eligible for bonus incentive Walmart
Walmart Discount
Full Benefits available for Health/ Vision/ Dental/ Life
401k plan with company match
Eligible to participate in the Associate Stock Purchase Plan
Access to Tuition Reimbursement Program through Live Better University
Access to Live Better U, Walmart's Education Benefit Program
Live Better U is a Walmart-paid education benefit program for full-time and part-time field associates at Walmart and Sam's Club. Programs range from high school completion to bachelor's degrees, including English Language and short-form certificates. Tuition, brooks and fees are completely paid for by Walmart.
What you will bring to the Lead Exterior Services Role :
Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment
Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping
Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
Strong customer service orientation, with the ability to troubleshoot and prioritize work
Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety
Position Requirements :
Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
Valid, state-issued driver's license
High school diploma or equivalent is required
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people. Walmart Inc. participates in E-Verify.
#WalExtServ
Commercial HVAC Service Operations Manager
Service Manager Job In Pittsburgh, PA
TUDI Mechanical Systems, Inc. (************* - Voted a top workplace in the Pittsburgh, PA and Tampa, FL area and named one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News! Founded in 1987, TUDI Mechanical Systems is a merit organization that has grown into a premier mechanical, plumbing and electrical maintenance contractor in both the Pittsburgh and Tampa Markets. Our philosophies and strategies have led us to consistent double digit growth for the past 15 years.
Job Summary:
The Operations Manager will drive success as an integral part of TUDI's Commercial Service team.
Responsibilities:
* Manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
* Lead, motivate and optimize the service team to provide a superior customer experience
* Execute established business plans to meet and exceed revenue goals
* Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
* Work closely and effectively with all departments and Department Managers
* Maintain customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff
* Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
* Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
* Manage strategic relationships with local trade schools to secure access to students and alumni
* Demonstrate and encourage open and collaborative communication among all members of the team
* Continually educate technicians regarding the importance of safety and best-practices in the field
* Monitor and maintain job satisfaction among personnel by performing constructive and thorough annual performance evaluations
* Participate in management team meetings to help develop corporate growth strategy and address operational challenges
* Work in conjunction with the Recruiting team to recruitment and onboarding of new technicians and office support staff
* Manage and assist in the ongoing training development program for field and office staff utilizing outside training vendors and Tudi University
* Perform annual budgeting, planning, forecasting and establish annual operating plans in coordination with senior leadership team
* Provide coordination and leadership / ownership of Tudi Safety committee and safety requirements
* Support Tudi Mechanical Systems in other actives and responsibilities as assigned or needed
Qualifications:
* 5+ years of HVAC industry experience
* Experience successfully leading a fast-paced service organization
* Bachelor's degree or equivalent experience preferred
* Strong interpersonal communication skills
* Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
* Demonstrated proficiency with tasking and time management
* Ability to self-start and motivate a team toward a common goal
Compensation & Benefits:
* Competitive Salary + Compensation plan including bonus
* 100% Company Paid Medical Coverage- Family Healthcare premiums paid in full
* Comprehensive benefits package including Dental, Vision, Life, Disability and more
* Onsite fitness facility
* 401k plan with employer match
* Profit Sharing Plan with employer contribution
* Career growth opportunities
* Paid Vacation Time
* Company phone and van provided as needed
* Various employee and family activities
Our approach is unique and our team is committed to making a difference. At Tudi, employee satisfaction is as important as customer satisfaction. Apply now to be part of a growing team and join the Tudi Family.
Commercial HVAC Service Operations Manager
Service Manager Job In Pittsburgh, PA
TUDI Mechanical Systems, Inc. (************* - Voted a top workplace in the Pittsburgh, PA and Tampa, FL area and named one of the best contractors on the U.S. East Coast by
Air Conditioning, Heating and Refrigeration News
! Founded in 1987, TUDI Mechanical Systems is a merit organization that has grown into a premier mechanical, plumbing and electrical maintenance contractor in both the Pittsburgh and Tampa Markets. Our philosophies and strategies have led us to consistent double digit growth for the past 15 years.
Job Summary:
The Operations Manager will drive success as an integral part of TUDI's Commercial Service team.
Responsibilities:
Manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
Lead, motivate and optimize the service team to provide a superior customer experience
Execute established business plans to meet and exceed revenue goals
Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
Work closely and effectively with all departments and Department Managers
Maintain customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff
Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
Manage strategic relationships with local trade schools to secure access to students and alumni
Demonstrate and encourage open and collaborative communication among all members of the team
Continually educate technicians regarding the importance of safety and best-practices in the field
Monitor and maintain job satisfaction among personnel by performing constructive and thorough annual performance evaluations
Participate in management team meetings to help develop corporate growth strategy and address operational challenges
Work in conjunction with the Recruiting team to recruitment and onboarding of new technicians and office support staff
Manage and assist in the ongoing training development program for field and office staff utilizing outside training vendors and Tudi University
Perform annual budgeting, planning, forecasting and establish annual operating plans in coordination with senior leadership team
Provide coordination and leadership / ownership of Tudi Safety committee and safety requirements
Support Tudi Mechanical Systems in other actives and responsibilities as assigned or needed
Qualifications:
5+ years of HVAC industry experience
Experience successfully leading a fast-paced service organization
Bachelor's degree or equivalent experience preferred
Strong interpersonal communication skills
Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
Demonstrated proficiency with tasking and time management
Ability to self-start and motivate a team toward a common goal
Compensation & Benefits:
Competitive Salary + Compensation plan including bonus
100% Company Paid Medical Coverage- Family Healthcare premiums paid in full
Comprehensive benefits package including Dental, Vision, Life, Disability and more
Onsite fitness facility
401k plan with employer match
Profit Sharing Plan with employer contribution
Career growth opportunities
Paid Vacation Time
Company phone and van provided as needed
Various employee and family activities
Our approach is unique and our team is committed to making a difference. At Tudi, employee satisfaction is as important as customer satisfaction. Apply now to be part of a growing team and join the Tudi Family.
Manager End User Services
Service Manager Job In Pittsburgh, PA
Job Title: End User Services Manager
Armada Supply Chain Solutions has been around for more than 100 years and is one of Pittsburgh's largest private companies. We understand that a successful organization starts from the inside. Armada's culture creates an atmosphere of open planning, innovation, and diversity of thought. The End User Services Team is a dynamic group providing diverse support to employees onsite and employees working remotely. This role will support Armada corporate headquarters and warehouses located across the United States with innovative technologies that support collaboration with our colleagues and customers.
The End User Services Manager oversees the team members responsible for assisting employees and technology that assists in those goals, including the Microsoft 365 tenant. This role involves implementing and optimizing digital initiatives to ensure a seamless user experience across all digital platforms. The manager will lead a team of 2-4 technicians responsible for deploying and supporting end-user products, including laptops, desktops, copiers/printers, and conference room equipment. The team is also responsible for Tier 1 and Tier 2 support helpdesk support.
Key Responsibilities:
• Develop and execute a strategy for delivering collaborative technologies to employees.
• Lead the design, development, optimization, and implementation of end-user experiences.
• Manage helpdesk responding to Tier 1 and Tier 2 issues, and outsourced call center responsible for off hour escalation.
• Manage the team responsible for digital touchpoints, including conference room equipment, desktops, laptops, and other workstation items.
• Support Microsoft 365, including licensing, configuration, and permissions. Manage employee adoption and optimization of usage through employee education.
• Enhance the employee experience when interacting with the IT Service team.
• Monitor and manage end-user equipment and management products.
• Collaborate with cross-functional teams to ensure a cohesive digital experience.
• Analyze user behavior and feedback to identify educational opportunities.
• Monitor and report on key performance indicators (KPIs) to measure the effectiveness of digital initiatives.
• Maintain effective vendor relationships and manage contracted services.
• Assess and improve practices and procedures.
• Provide documentation and guidance on best practices and product usage.
• Stay current on technologies and recommend new products/features.
• Manage service requests for new services, information, or changes to existing services.
• Develop and maintain IT policies, procedures, and documentation related to end user products and services.
• Lead the strategy for Microsoft 365 and collaboration tools.
• Stay updated on emerging technologies and provide guidance and education to employees.
Qualifications:
• Bachelor's degree in IS, Business Management, Computer Science, or a related field, or at least 7 years of experience in end-user support.
• 3 years of managerial experience with progressive technical management.
• Strong written and verbal communication skills.
• Excellent interpersonal skills.
• Extensive experience supporting Microsoft 365 products, including Admin Center, Entra, Endpoint Manager, Exchange, SharePoint, Teams, and Power Automate.
• Strong project management and organizational skills.
• Creative and strategic problem-solving abilities.
Service Manager
Service Manager Job In Pittsburgh, PA
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment, personnel administration, and work schedules. It is the Service Manager's objective to meet or exceed the annual EBITDA, sales budget and inventory goals while fulfilling the customers' expectations for supply of product and service.
DUTIES & RESPONSIBILITIES
* Oversee all Service functions and workspaces in the Service Center.
* Delegate and direct Service tasks; monitor the Service department workflow processes and progress of all current and pending work assignments.
* Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
* Proactively coach employees to achieve a high-performance level and manage costs and assets of the Service Center to achieve financial performance targets.
* Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
* Manage and update work orders and invoices to ensure quality and timeliness of work performed and accurate invoicing.
* Provide a quality check process on all work performed and the accuracy of Invoices.
* Communicate and maintain good relations with vendor reps, dealers and subcontractors.
* Keep a safe and clean workspace at all times
* Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency
* Follow and abide by all industry standards, regulations, and laws
* Help train new employees in company procedures, including safety and work processes
* Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
* Provide direction and oversight to employees and staff and accurate reporting of business unit performance as directed by senior management.
EDUCATION & TRAINING
* High school diploma or GED equivalent; bachelor's degree preferred
* Computer literate and proficient with inventory catalogs and various Microsoft and Google Docs software and programs.
KNOWLEDGE & EXPERIENCE
* proven track record in Service operations and customer service
* Works well under pressure and manages stressful situations with ease
* Strong customer service and salesmanship skills
SKILLS & ABILITIES
* Ability to manage a P&L.
* Ability to calculate productivity
* Average oral and written communication skills
WORKING CONDITIONS
WORK ENVIRONMENT
The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust and vehicle noise
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Service Manager
Service Manager Job In Pittsburgh, PA
Join one of the fastest growing businesses in Utah! Greenix has been recognized as one of “Utah's Fast 50” businesses for 3 years running and named “Utah's Emerging 8” businesses to watch. By sticking to our core values, Trusted - Sustainable - Different, we have redefined the service industry. If our core values are part of your life, we would be excited to add you to our team.
We believe our leaders should always lead from the front. In many cases, this is accomplished by the leader doing the tough things first to show that they can be done. It's one thing to tell people what to do. It is entirely different when the leader shows or demonstrates what needs to be accomplished. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business. A Service Manager will complete any routes from call-offs, perform office duties on Monday and Friday, and perform full-day visits with team members out in the field. Other responsibilities include:
Responsible for ensuring the team is working effectively, operating proficiently, and maintaining World Class Service
Oversees Service Pros with operations including the management of training, compliance, human resource activities, and sales
Maintain company vehicles and equipment in clean and proper operating condition.
Drive a company vehicle to customers' locations.
Safely apply pesticides according to company policy, label instructions, and any applicable law.
Document services performed according to company policy and any applicable law.
Call customers with updates
Respond quickly to customer and/or office requests.
Ability to work in extreme temperatures, tight spaces, elevated heights
Ability to work with stinging and/or biting pests
Ability to read and write notes clearly (Performed through our App and Online)
Ability to successfully complete state pesticide applicator licensing process
Qualifications and Requirements:
High School Diploma or GED
Current and Valid Drivers License
Must be 21 years of age
1+ yrs Management Experience
Able to lift up to 45 lbs
Additional Notes
Multiple Work locations
Greenix is an equal opportunity employer: Minorities, Women, Veterans, Disabilities
Greenix is an E-Verify employer. All applicants applying for U.S job openings must be authorized to work in the United States
Service Manager
Service Manager Job In Pittsburgh, PA
STARTING SALARY AND BENEFITS
Salary: $50,000 starting salary, with a range up to $62,000, after tenure and increased mastery of the role
Benefits:
Great Environment - At Roots, we pride ourselves on having a fun, lighthearted, and supportive environment in which people can thrive.
Growth Opportunities - We're growing fast, which means tons of room to grow with us, in and out of the restaurant.
Good Food - Delicious food is always available to you and your friends at free and discounted prices.
Flexible Schedule - We will do our best to help you achieve work-life balance, as we write a weekly schedule.
Medical, Dental, Vision, STD, LTD, Life, and Phone Benefits - After 30 days of full-time work, we're happy to extend our health, dental, vision, STD, LTD, and life plans to you, to help take care of your medical needs. We provide a $50,000 life insurance benefit, at no cost to you. Cell phone expense reimbursement is provided at time of hire.
Paid Time Off - We offer paid vacation, sick leave, and parental leave (subject to eligibility rules) to all full-time employees, to support their lives outside of the restaurant.
Extra Pay - In addition to base pay, employees share in the following extra earning opportunities:
Quarterly Bonus Program: Employees are eligible for quarterly bonuses for above-and-beyond performance and attention to food safety, brand standards, and the material condition of their store.
Quarterly Profit-Share: Each full-time employee shares in the profits created by Roots. The profit-share is paid quarterly, based on restaurant and company performance. Depending on company performance, the profit-share can equal as much as 10% of quarterly employee pay, paid in one lump sum after each quarter.
401(K): All employees have the option to save for the future through a company 401(K). Want to start saving? We pay a 50% bonus on all profit-share funds that are committed to our 401(K).
HUMANS WE LOVE
Roots is passionate about making healthy food taste awesome. We strive to empower people through natural food and believe in the potential of humans to do great things. We believe that great food can fuel any lifestyle--whether you choose to participate in a Netflix marathon or an actual marathon. Roots is growing fast, hiring tons of new crew members, and promoting from within as often as possible! With this growth comes many new challenges, roles, and opportunities. The sky is really the limit if you are someone who is always looking for new mountains to climb.
At Roots, we're looking for friendly and enthusiastic humans who collaborate phenomenally with others. We want to be around people who persevere, take pride in the work they do, and seek to understand and support those around them. These types of people make Roots an amazing place to work and can succeed in our fast-paced, highly communicative, and team-oriented environment.
THE ROLE
The Service Manager's role is to work shoulder-to-shoulder with, and perform all duties of the front of house crew members (line, grill, and sometimes dish), with the additional responsibility for directing the daily FOH operations of the restaurant. Service Managers ensure compliance with company standards in all areas of the operation, including customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned.
RESPONSIBILITIES
Communicate the vision for Roots culture actively to your crew and leadership team to ensure that your Roots Natural Kitchen is a special experience day-in and day-out
Collaborate with your leadership and crew to make Roots an awesome place to be every single day
Work with your entire leadership team each to improve your crew and your managers' leadership skills. This requires a desire to really understand what makes people tick, how to connect with, motivate, and inspire them to reach their absolute best
Have a good understanding of who would be a good fit for Roots culture and hire the absolute best humans to join your crew
Ensure your crew members receive excellent, hands-on training and are supported throughout the process to ensure they are successful
Lead and constantly coach your crew in running excellent shifts day-in and day-out, with a focus on creating amazing experiences and serving awesome food
Have a relentless focus on providing incredible customer experiences and paying attention to all the details
Ensure your crew is hyper-aware of food safety practices and be diligent in ensuring all food safety standards are maintained all the time
Properly forecast, staff, schedule and manage labor on a weekly basis
Manage food inventories, build prep lists, and manage food costs on a weekly basis
Complete all day to day administrative work, including hiring, onboarding, cash procedures, invoicing procedures, and daily checklists
Manage your P&L to meet or exceed targets, paying special attention to food cost and labor standard
SKILLS, EXPERIENCE, AND REQUIREMENTS
Prior restaurant management experience preferred
Must be friendly, team-oriented, detail-oriented, and proactive
Experience in typical restaurant roles (dish, grill, line, front of house)
Have phenomenal personal, communication, and organizational skills
Display strong leadership skills and a strong desire to learn
Willingness to work a varied schedule, including nights and weekends
Flexible knowledge of restaurant management software and the Microsoft Office Suite
Success in this role requires a deep understanding of what makes people tick, a passion for people, and an ability to lead, inspire, and motivate teams
Candidates hired directly into the Service Manager role will go through an intensive training process
Ready to join our crew? Apply online today!