Service Delivery Manager Jobs Near Me

Are you an experience integrations facilitator with a passion for driving seamless organizational transitions? Join us as our Integrations Manager, where you'll play a pivotal role in orchestrating smooth and impactful integration processes for newly acquired organizations. Reporting to the Chief Operating Officer (COO), this position offers a high level of visibility and the opportunity to make a lasting impact on company growth and operational excellence. What's in it for you High Visibility: Work directly with executive leadership and have a significant influence on company strategy. Diverse Challenges: Engage with dynamic integration activities that require strategic problem-solving and adaptability. Professional Growth: Enhance your expertise in project management and integration work while collaborating with top-tier professionals. Flexible Environment: Balance in-office and remote work opportunities while managing diverse projects. This role will be responsible for Leading and managing integration activities for acquired organizations. Developing and executing tailored integration plans and a master integration schedule. Ensuring successful onboarding of new team members to internal systems and processes. Resolving complex operational and interpersonal issues with high emotional intelligence (EQ). Building and fostering trust with newly acquired teams to ensure a smooth transition. Coordinating cross-functional teams to meet strategic and operational goals. Expectations will include Delivering an effective integration process, including onboarding materials and assessment tools. Managing and executing a 100-day integration plan for newly acquired organizations. Ensuring acquired organizations meet their first-year post-acquisition budget goals. Providing consistent progress updates and ensuring adherence to project milestones. Supporting ongoing post-integration excellence and identifying cost-saving opportunities. A qualified candidate will possess the following 3 - 5 years of experience facilitating service industry integration initiatives or development programs. Strong project management, planning, and organizational skills. Exceptional written and verbal communication abilities with an ownership mindset. High emotional intelligence (EQ) and the ability to navigate complex, sensitive issues. Proven track record of managing third-party service providers and leading cross-functional teams. A BA/BS degree from an accredited institution (PMP certification is a plus). Willingness to travel up to 75%. Compensation: Compensation will include a base salary and incentive. Total compensation will fall somewhere in the mid to upper $100s, depending on skills and experience. Benefits: Full range Desired Location: Greenville, SC preferred but could also potentially be located in other key SC, NC, or GA locations. Take the lead in shaping the future of integration excellence. Apply now to bring your expertise to a fast-paced, high-impact environment. *Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the Integrations Manager job.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Vendor Incident Manager to work in Fidelity's Enterprise Infrastructure business unit in Westlake, TX. The Enterprise Infrastructure and Operations (EI&O) Operations CoE is seeking a highly skilled and innovative professional with vendor management experience and a strong background in IT Service Management to drive transformation. In this role, you will be influential on the team responsible for improving our vendors' responses to production impacting outages. Your expertise will be crucial in aligning our vendors, and vendor managers, to our ITSM processes and needs. This role requires strong analytical skills, exceptional vendor management skills, a deep understanding of the needs of incident management, and the ability to drive continuous improvements across a diverse technological landscape. Responsibilities Collaborate with Enterprise Vendor Managers to align vendor SLAs with incident management processes and improve response times. Assist in developing a capability to enable the Major Incident team to rapidly engage vendors for production incident support. Define metrics and score-carding to measure vendor response and support effectiveness. Assess these results to develop actionable insights to drive continuous improvement. Analyze vendor-related incident data and report findings related to vendor SLAs and metrics alignment. Identity existing process gaps by joining vendor related incident bridges and post-mortems and propose process improvement opportunities within the Vendor Support models. Engage with vendors and vendor managers to elevate response efficiency during incidents. Engage in Vendor Operations meetings and track vendor case status and identify opportunities and ways to address gaps or blockers. Document and educate incident management teams on process changes associated with managing and tracking vendor related issues. Work with SMEs to develop knowledge articles on new vendor processes and technologies. Requirements Experience with vendor management processes and standard methods. Strong negotiation and communication skills to effectively collaborate with internal teams and external vendors. Proven experience understanding and optimizing existing processes. ITIL expertise including the Incident, Problem and Change Management processes. Excellent written and verbal communication skills, with a keen eye for detail and an ability to explain complex concepts in a clear and concise manner. Exceptional analytical skills with the ability to translate details into identifiable trends and themes. A solid understanding of technical concepts and the ability to translate them into information consumable by various audiences. Dynamic Working Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com (opens in a new tab) . We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at ***************. Information about Fidelity Investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com (opens in a new tab) . Fidelity's hybrid working model (opens in a new tab) blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

As a residential service manager, you will lead your team in performing residential electrical, HVAC, or plumbing services and help their clients feel informed and confident in their investment, with a focus on education. RESPONSIBILITIES Manage team schedule and meet ongoing customer demands Monitor the performance of field technicians and advise them on how they can improve Show technicians how to establish customer rapport to ensure the highest levels of satisfaction Set expectations for each service, including safety and code requirements Ensure jobs are properly staged; coordinate and inspect equipment, plan and results Conduct and schedule training to ensure on-time, high-quality service Monitor the performance of Service Technicians and advise them on how to improve Promote enthusiasm & brand loyalty during huddles, team meetings, and 1:1's Adhere to the company's plan for resolving customer complaints quickly and favorably Analyze and control job expenses to meet the budget Knowledgeable of all company policies and guarantees Maintain the integrity of the brand promise QUALIFICATIONS Proven track record in HVAC management, with supervisory experience Knowledge of Electric, HVAC and/or Plumbing code, both state and local, is required Good presentation skills; able to convey confident and decisive messages Multitasker who enjoys working in the field with diverse teams on varied projects Detail-oriented and highly organized with exceptional follow-through abilities Passionate about our company and loves the brand Offers are contingent upon passing a pre-employment background check and drug screening. COMMUNICATION & TASKS Host the mandatory team meeting Prepare daily huddle numbers for reporting Document any disciplinary action activities and terminations Review time cards for accuracy and report discrepancies Approve time off and maintain capacity planning Report truck damages, broken equipment, and supply shortages to the warehouse Actively participate in the hiring, onboarding, and training of new hires TRAINING AND CERTIFICATIONS Service System Certified OSHA Safety “Grow or Die” is a core value at Eco, and with that comes the opportunity and sometimes the requirement to travel for training. Employees must be able to attend out-of-state training courses to meet their required certifications.

Meta designs, builds, leases, and operates the most innovative and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.A qualified Data Center Site Selection Manager candidate has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager has experience thinking both strategically and analytically, develop out-of-the box solutions and is expert at navigating the challenges that accompany leasing projects and portfolios of large magnitude. Domestic travel is required (50%+). **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in Business, Civil Engineering, City Planning or related 9. 10+ years of experience in site selection and data center or other capital project or infrastructure development 10. Experience leading real estate negotiations including contract formation and contract negotiations 11. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 12. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 13. Experience communicating commercial, market and contractual details to all organizational levels 14. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 15. Advanced technical degree, law degree or MBA 16. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM's Global Employer Services first-choice advisory team provides our clients with expertise in remote working analysis and solutions, tax consulting and compliance, global equity tracking, assignment planning, business travelers. and social security. RSM GES professionals take the complexity and stress out of managing these for our clients. You want your next step to be the right one. You've worked hard to get where you are today. Now, you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective. RSM is seeking a GES Tax Manager to join our International Tax practice. As a GES Manager, you will be responsible for the following job duties, which are focused around two core concepts: your technical & quality expertise, and delivering excellent client service: Duties and Responsibilities: * Interact directly with clients handling questions, planning, and concerns. * Manage client expectations and delivery of services to expatriate employees of corporate clients. * Review and sign simple to complex expatriate and foreign national inbound US income tax returns, tax equalizations and other miscellaneous tax forms. * Develop and review tax equalization and global mobility policies. * Review international assignment-related calculations such as tax cost projections, hypothetical tax calculations, payroll and compensation calculations. * May have Performance Advisor responsibilities which could include dedicated time to mentoring and coaching staff in tax software, business process, research skills, technical expertise, planning and project management skills while engaging and motivating team members and providing timely feedback. * Manage resource allocation, workflow, and resource utilization. * Stay alert to client needs that may result in growth opportunities for the firm. * Monitors and manages the billing process. Basic Qualifications: * Requires a minimum of a Bachelor's degree - preferably in Accounting or related field of study. * Requires one of the following: CPA, EA or JD. * Requires a minimum of six (6) years of experience in a public accounting environment. * Requires a working knowledge of foreign jurisdictions' individual income tax rules. * Requires familiarity with transfer pricing principles, intercompany cost charging, and accounting for hypothetical tax • Comprehensive understanding of tax law/rules and implications. * Requires Working knowledge of common human resources considerations in a global mobility program. * Requires experience preparing and reviewing international individual income tax returns, including but not limited to Forms 1116, 2555, 8621, 3520/3520-A and tax equalization settlement statements. * Strong verbal and written communication skills. * Travel is minimal. however, it is required, up to 5%. * Hybrid remote work arrangement. Preferred Qualifications: * Master's degree in taxation (MST, MBA, or LLM). * Recent international tax experience with a national or regional public accounting firm. * Working knowledge of transfer pricing, income tax treaties and foreign tax regimes. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $99,100 - $199,100 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most - driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. With a focus on customer-centric thinking, we're not just another vendor - we're a transformative force in the industry. By joining one of our Customer Excellence teams, you will have the chance to work with our portfolio of over 10,000 customers, including many Fortune 500 companies. Hybrid role for Austin, TX applicants #LI-AG1 The Global Services Manager will play a crucial role in supporting the operational efficiency, governance, and administrative functions within the US office. This position requires strong organizational and problem-solving skills to facilitate smooth office operations, vendor management, travel coordination, and executive support. The ideal candidate will act as a key liaison between corporate leadership and local operations, ensuring alignment with company policies while allowing for regional flexibility. Key Responsibilities Strategy & Operational Support Support the strategic vision for Global Services implementation to enhance operational efficiency and governance. Align operational activities with corporate goals, balancing global standardization with regional flexibility. Assist in regulatory compliance, governance, and administrative operations. Drive sustainability and corporate responsibility programs within the local office in line with the company's goals. Procurement & Vendor Support Assist in procurement activities by providing operational support Help ensure compliance with corporate procurement policies and assist with vendor-related administrative tasks. Support vendor onboarding processes, including Know Your Supplier (KYS) checks. Collaborate with business functions to understand their procurement needs and facilitate the procurement process. Act as a liaison between the procurement team and local vendors to resolve operational issues. Travel Coordination Provide logistical support for employee travel, ensuring alignment with corporate travel policies. Assist with booking flights, accommodations, and ground transportation. Facilitate visa and travel documentation processes as required. Serve as a point of contact for travel-related inquiries and issue resolution. Personal Assistance to CFO & Chief Marketing Officer Support CFO and Chief Marketing Officer with administrative tasks, including calendar management, meeting coordination, and travel arrangements. Prepare reports, presentations, and correspondence as needed. Handle confidential matters with discretion and professionalism. Operational Excellence and Process Optimization Streamline administrative processes to enhance local office efficiency. Utilize digital tools to automate key functions such as document management, communications, travel, and procurement. Continuously improve governance structures to ensure efficient and consistent office operations. Facilities and Infrastructure Management Manage office facilities, including lease agreements and real estate considerations, to ensure a well-maintained work environment. Collaborate with HR to create and maintain safe, efficient, and comfortable workspaces that promote employee well-being and productivity. Support office relocations, expansions, and renovations while minimizing operational disruption. Develop and enforce policies and procedures related to facilities management and workplace safety compliance. Governance and Regulatory Compliance Ensure corporate governance structures comply with all relevant local and international regulations. Maintain up-to-date legal documentation and regulatory policies. Assist in risk management, business continuity planning, and crisis management strategies. Employee Well-being and Support Foster a positive work environment by providing resources and facilities that support employee satisfaction and productivity. Promote local initiatives focused on workplace safety, health, and well-being. Qualifications & Experience Education: Bachelor's degree in Business Administration, Management, or a related field. Experience: Minimum 5 years of experience in office administration, operations, or corporate services. Experience in vendor management, facilities coordination, or procurement support is a plus. Previous experience providing executive support to senior leadership (e.g., CFO, CMO) is highly desirable. Strong organizational and multitasking skills, with a high level of attention to detail. Excellent communication and interpersonal skills to engage with internal stakeholders and external vendors. Proficiency in Microsoft Office Suite and familiarity with ERP systems (e.g., NetSuite) is a plus. Salary Range: The anticipated base salary range for this position is between $85,000 and $109,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Here are some of our local benefits: Three week's paid time off on top of 12 paid holidays, floating holidays, and holiday allowance increase based on tenure Gym membership subsidy Medical and dental insurance Pet insurance Employee Assistance Program College Savings Plan Travel assistance 401(k) with up to 4% employer match Join ABBYY, and you will: Love how you work We provide remote and hybrid working options to fit all lifestyles. We use flexible hours across most of our teams to allow you to find your own definition of balance. Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about. To ensure your family is cared for, we offer paid parental leave in all our locations. Love whom you work with We are a global team of 600+ colleagues, spread across 15 countries on four continents. With colleagues representing 30+ nationalities, our workforce reflects the world. Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents. We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments. Love what you work on We are a company with more than 35 years of experience in the technology market; Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK; We have modernized the capture market by creating the first low-code/no-code IDP platform. Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process; Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others. ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Incident Ops team is a global 24/7 team responsible for driving incident response and management from detection to resolution. Stripe is proud of its five 9s reliability and this team is at the forefront of ensuring we keep it that way - working hand-in-hand with Reliability Eng and across the Tech Org. This team of incident response managers (IRM) is defined by our sense of ownership and how we drive incidents to resolution - marshaling the necessary cross-functional resources to respond to and resolve service outages, critical bugs, security attacks and anything that significantly impacts the users of our products. The team is user-first and ensures appropriate external communications from Stripe and senior management to keep our users informed of disruption to their experience of Stripe. The team is skilled in communications, incident handling and technical adeptness as incidents can arise from anywhere and cut across products and orgs in Stripe. What you'll do As an Incident Response Manager (IRM), you'll play the key role in driving the right level of response from Stripes to incidents, determining impact, rallying Stripes to mitigate, communicating to users and ensuring appropriate remediations and orchestrate the Root Cause Analysis (RCA) process. You'll work hand-in-hand with IRMs and engineers globally to ensure solid 24/7 coverage on how we monitor, detect, respond, communicate and mitigate incidents. When not managing incidents, you'll help scale our ability to respond to incidents, improve our operations, analyze data to provide insights and deepen our technical expertise in products. As a result, you'll be seen as the protector of our users - in minimizing the impact of incidents on their business and ensuring that Stripe is always thinking of our users. Responsibilities Act as an on-call Incident Commander, responsible for driving and managing incident resolution with a high level of urgency, cross-functional collaboration, and accuracy, while partnering with a global and diverse set of teams, including Engineering, Product, Policy, Risks, PR, Legal, Execs, etc. Lead all user-facing incidents across domains at Stripe - including reliability, technical, security, and data privacy "User First" approach to determine impact, providing accurate situation reports, facilitating comms bridges, and ensuring useful and timely external communications to users Proactively update internal stakeholders, make decisions through data and influence by partnering with Engineering, Sales, Support and other cross-functional teams Contribute to the root cause analysis process while conducting post-mortems, remediations identification, and ensure problem management tasks meet SLA and user expectations Drive improvements in the incident handling process and incident management metrics and tooling based on trends and data of Stripe's incidents in collaboration with engineering, product and operations teams Collaborate closely with leadership for building team strategy based on the team vision Collaborate and coach other Incident Response Managers on the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of demonstrable major incident experience for organizations that run mission critical applications or always-on Saas environments. Demonstrated ability to lead multiple incidents concurrently with authority and influence responders with agency and reasoning skills to resolve ambiguous problems and drive to root cause. Strong full stack technical skills with development/support experience with cloud based technologies Demonstrated experience developing code and automation using Python, Ruby, JavaScript or shell scripting. Solid understanding of infrastructure, including physical, virtual, and container-based compute platforms Strong quantitative, and analytical skills in data manipulation using SQL, Splunk or other tools. Excellent task management skills, must be detail-oriented with ability to remain composed, methodical, and think fast in a high-pressured environment. Exceptional written and verbal English communication skills, with the ability to translate complex technical issues for internal and external stakeholders Preferred qualifications Domain expertise in classes of incidents such as technical, privacy, security or crisis with a strong desire to continuously learn about Stripe's products, technical issues and systems. Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making. Experience with broad user-facing communications (e.g. status pages, tweets) and/or targeted communications (e.g. direct emails, support ticket responses). Familiarity operating or managing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies. Demonstrated experience with full stack development and support

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide.We are looking for an IT Service Manager to coordinate between IT operations managers and business stakeholders. The IT Service Manager will ensure that IT services meet the needs of the business and are delivered in a timely and efficient manner. This role involves managing IT service delivery, overseeing service level agreements (SLAs), and ensuring continuous improvement of IT services. This specific opening is the IT Service Manager for Operational Technology (OT). This position is eligible for a hybrid work schedule. What you will do: Management responsibilities: Provide technical leadership to local IT resources. Formulation and implementation of the regional IT technical strategy, as well as the coordinator of global IT implementations within the region. Monitor and audit the proper development, maintenance, and replacement of IT systems in the regional Auria locations. Enforce adherence to global IT procedures and policies within the region. Act as the escalation point for IT service issues and liaise with global IT support teams for further escalation of issues as required. Oversee the coordination of support requests and change management to ensure compliance with company policy and zero disruption to business operations. Collaborate with business units, IT members, and services providers on identifying business needs in an effective and efficient manner, recommending cost effective solutions. Functional areas: Act as the manufacturing operations' primary point of contact and technical resource for Operational Technology management. Engage with IT operations and manufacturing operations on the enforcement of IT best practices and IT Security requirements in the OT environment. Manage projects related to IT/OT, including software implementations and security improvements. Other: After-hours and weekend work may be required to support ongoing global business operation support. Willingness and ability to travel internationally up to 50%. Perform other duties as assigned. What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long Term Disability (LTD) What you will bring:Required Qualifications 5+ years' experience in IT technical support and business relationship management. Excellent written and oral communications skills. Strong analytical skills and demonstrated problem-solving ability. Preferred Qualifications Experience using Office 365 products including Teams. Experience supporting Operational Technology devices in a manufacturing environment. Previous experience in automotive sector. Previous experience managing support for multiple applications and processes. Experience with ITIL principles. Previous experience working at a Tier 1 Automotive Supplier. Education Bachelor's Degree in Computer Science, Management Information Systems or similar field. (preferred) Travel Requirements: Ability to travel to travel up to 50% This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Category-defining tech. Career-defining work. Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role As an Incident Manager at Cockroach Labs, you will oversee the resolution of all types of incidents across internal, hosted cloud, on-premises customer environments, and security/compliance areas. Your responsibilities will include owning incident escalations, documenting processes, maintaining clear communication with customers and stakeholders, and collaborating with cross-functional teams to identify root causes and implement strategies to prevent future incidents. As the founding Incident Manager, you will play a crucial role in shaping the future of Incident Management at Cockroach Labs. While location for the role is flexible, you must be located in either the west or central US to qualify for this position. You will: Manage the full lifecycle of incidents from identification through resolution, ensuring adherence to established incident management protocols across various mediums including cloud-hosted and fleet-wide incidents, customer-hosted cluster incidents, and security incidents. Lead and coordinate response efforts across various teams to ensure timely and effective incident resolution. Act as an escalation point for critical incidents and assist in leading crisis response processes as required. Drive root cause investigations for high impact/high visibility issues. Manage communications tailored to both technical and non-technical audiences, including internal and external, customer-facing stakeholders, about incident status, impact, and resolution progress. Conduct post-incident reviews with cross-functional teams, identifying actionable insights and process optimizations. Monitor, evaluate, and report on incident management programs, identifying trends and areas for improvement. Assist in the design and implementation of new processes and procedures to handle business growth and maturation. Provide rotational on-call support (24x7x365) to ensure incidents are handled promptly and effectively. The Expectations In your first 30 days, you will familiarize yourself with CockroachDB, our customers, and our company. We will provide some self-guided onboarding with reading and hands-on material to familiarize yourself with the company and some of the responsibilities of the role. During this period, you will also start to get acquainted with our incident management protocols and tools, and begin shadowing incident response activities to observe and learn from other team members with an eye to future improvements and optimizations. After 60 days, you will be integrated into the company and will be familiar with the various systems we use. You will be able to manage incidents from both internal and customer environments and will be actively contributing to the Incident Management program. You will start leading incident response efforts, conducting root cause analyses, and participating in post-incident reviews. Additionally, you will begin to assist in refining and optimizing our incident management processes and documentation. You will be assisting management in planning team expansion and scale. You Have: Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent work experience. 2+ years of experience in Incident Management, including leadership of high-severity incidents. 7+ years of experience in a technical role. Proficiency in troubleshooting techniques and problem-solving in a global 24x7x365 environment. Strong analytical and problem-solving skills, with the ability to conduct thorough root cause analysis. Excellent verbal and written communication skills, with the ability to convey complex information clearly to both technical and non-technical stakeholders. Scripting skills in Bash, JavaScript, Python, or equivalent languages, with the ability to develop scripts and tools to enhance problem management processes. Willing to be flexible with working hours depending on the needs of the business. Preferred Qualifications: Proven ability to lead incident response calls confidently, driving toward resolution and minimizing downtime. Strong interpersonal and influencing skills to collaborate effectively across teams without direct authority. Strong understanding of IT service management principles and incident management best practices. Experience with Incident Management software. Familiarity with leading investigations in an enterprise environment. Regulatory clearance to work in a regulated environment, with a strong understanding of compliance requirements and adherence to regulatory standards. Experience with security and compliance related incident response. Working knowledge and applied skills in ITIL, Change, Incident and Problem Management. ITIL certification Technical certifications Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we've learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. Benefits Stock Options Medical Insurance Vision Insurance Dental Insurance Life and Disability Insurance Professional Development Funds Flexible Time Off Paid Holidays Paid Sick Days Paid Parental Leave 401(k) Plan Mental Wellbeing Benefits And more! #LI-Remote The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. Salary is one component of the Cockroach Labs' Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. This position will remain posted until filled. Applicants should apply via our Careers Page. Annual Anticipated Base Salary Range (U.S)$116,000—$154,000 USD

Our mission is to empower people to build community and bring the world closer together. Through our array of apps and services, we connect billions globally, fostering sharing and community building. We're builders at heart, innovating and growing, always driving towards creating impactful connections and strengthening communities. Job Location: Fully Remote Reports to: Manager, Data Center New Build PM Team Position Type: Full-Time Role Overview: We are seeking a Technical Data Center and Networking Program Manager with significant experience in web and enterprise critical infrastructure. This role is pivotal in supporting our North American operations, focusing on the Networking, Data Center Design, Construction, and 24x7 Operation. The successful candidate will be a key player in managing our data center infrastructure projects, ensuring effective collaboration across diverse teams and driving innovations that support our mission. Responsibilities: Manage and coordinate cross-functional infrastructure projects across different domains such as data center construction, networking, and hardware systems. Develop project plans, ensuring timely delivery while managing risks and changes. Interface with multiple stakeholders, including Engineering and Facilities, to define project requirements and scope. Drive process improvements and cost efficiency in project execution. Lead training initiatives and continuous learning for team members and partners. Minimum Qualifications: Bachelor's degree in MIS, IT, Systems Engineering, or related field. Over 5 years of experience in Data Center or Network deployment. Proven ability in project management, with a knack for delivering on schedule and within budget. Preferred Qualifications: Certifications such as CCNA or JNCIA. Experience in data center design and capacity management. Strong communication skills and the ability to work effectively with diverse teams.

#TeamNextdoor Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors As the IT Operations & Security Manager, you will lead the team which is responsible for Nextdoor's IT Operations & Enterprise Security responsible for delivering a seamless and secure experience. You will be at the heart of Nextdoor's IT infrastructure, ensuring a seamless and secure experience for our employees and the company as a whole. You will be instrumental in architecting and maintaining our IT ecosystem, encompassing office environments, robust network connectivity, and comprehensive employee support systems. This role is a blend of strategic planning and hands-on execution, requiring a leader who can both design cutting-edge IT solutions and roll up their sleeves to implement them. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The Impact You'll Make As the Manager of IT Ops and Security, with a focus on Business Technology and service delivery, you will guarantee endpoint security and a seamless technology experience for all employees. You will maintain a balance between robust security measures and a frictionless user experience, ensuring our team can foster neighborly connections and build communities without technological hindrances. Your responsibilities will include: IT Operations Leadership: Lead a team of IT professionals, providing guidance, mentorship, and support Manage IT infrastructure and operations, ensuring high availability and performance Develop and maintain IT documentation and knowledge base Manage IT related projects, IT Operations ranging from Helpdesk, Office Network, AV etc Responsible for managing and architecting IAM Tools like OKTA, Google Workspace, Workato Automations for Onboarding / Offboarding and leading the AI strategy around employee experience Ensure all IT assets are tracked, and managed Endpoint Security Management: Develop, implement, and maintain comprehensive endpoint security strategies, policies, and procedures Lead the deployment and management of endpoint detection and response (EDR), JAMF mobile device management (MDM), and other security tools Develop IAM, SaaSOps and Asset Management systems, processes and technology Oversee patch management, vulnerability scanning, and remediation efforts to minimize security risks Ensure consistent security configurations across all endpoints, including laptops, desktops, mobile devices and also ensure IT and Network Infrastructure across all Nextdoor offices has best in class security & IT setup Threat Intelligence and Response: Stay up-to-date on the latest security threats and trends Develop and implement incident response plans and procedures Conduct regular security assessments and audits to identify and mitigate potential vulnerabilities Work with our compliance, legal team to ensure we are meeting all regulatory requirements Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises Build in-person relationships with team members and contribute to Nextdoor's company culture What You'll Bring To The Team You bring a proactive, hands-on approach to security, coupled with a passion for empowering others Deep Expertise: A strong background in endpoint security, IT operations, and corporate security, with a proven track record of success Leadership and Collaboration: The ability to lead a team, collaborate with cross-functional partners, and communicate effectively with stakeholders at all levels A Proactive Mindset: A knack for anticipating potential security threats and implementing preventative measures A Continuous Improvement Mentality: A dedication to staying current with industry best practices and emerging technologies including ITIL, Six Sigma and SLA / SLO's and XLA driven mindset A people first approach: You understand that technology is a tool to empower people, and you keep the end user in mind A passion for Nextdoor's mission: You believe in the power of local communities and want to contribute to our mission of bringing neighbors together Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. Compensation may also vary by geography. The starting salary for this role is expected to range from $150,000 to $185,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here. #LI-Hybrid

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: * We are team players, collectively working towards a common goal. * We work each day with a growth mindset focused on the success of our coworkers, clients, and the company. * We do the right thing with an honest and transparent approach that always puts our clients first. * We take ownership of our work, always seeing it through to completion. If this opportunity excites you, we invite you to continue reading! Join our team as a Incident Response Manager! We're seeking a proactive problem-solver with a client-focused attitude who thrives on tackling technical challenges. As a Incident Response Manager, you will provide excellence in high-touch technical management for incident response projects. This includes frequent technical and non-technical written, verbal and video call (Zoom / Teams) updates with all stakeholders on a project, both within FusionTek and externally. Throughout the day you'll be translating technology to clients who aren't always technical, so communication skills are paramount in this role. A broad technical foundation is also required, as you will make decisions on the client's recovery strategy and will serve as escalation point and subject matter expert to less-experienced FusionTek engineers and the client. A primary requirement for this position is that you will be available to work Friday to Monday, from 9:00 AM to 7:30 PM ET, including a half-hour lunch break. Covering typical business hours on both Saturday and Sunday is critical, as you will be the only incident response point of contact on weekends. If you're excited about the chance to excel in incident response remediation and prefer to have most weekdays off while working remotely from anywhere in the U.S., this could be the ideal job for you! Here's what you'll be doing: * You'll primarily be focused on technical management of incident response recovery efforts from start to finish. This can include initial project mobilization, assignment and management of technical workstreams, and frequent client and vendor communication. There are daily (sometimes more frequent) update calls and associated reporting. * Incident response projects can often begin over a weekend or outside of traditional business hours, and weekends are crucial recovery opportunities to lessen the impact the client feels as their businesses are often completely down. * You'll work through our ticketing system to document, track, and escalate project tasks and tickets, and you'll also work in our documentation platform to keep everything up to date along the way. * You'll serve as escalation point on technical questions from other engineers and the client. * You'll be working with a team of intelligent people to deliver world class service to our clients, both remotely and onsite.

Data Center Engineering Manager - Remote Opportunity We are looking for a seasoned leader to guide a multidisciplinary team in managing and executing large-scale infrastructure projects. The ideal candidate will be responsible for overseeing the design and implementation phases of complex technical facilities, ensuring alignment with both client expectations and internal standards. This role includes collaborating with internal teams and external partners to ensure effective delivery of projects, from the initial design phase through to construction completion, while fostering a culture of innovation, quality, and operational efficiency. Key Responsibilities: Direct the design and implementation process for both new and renovation projects, ensuring all client requirements and internal guidelines are met from start to finish. Establish and maintain a design framework that includes standardized tools, methods, and processes, ensuring clarity and consistency throughout the project lifecycle. Ensure designs are aligned with functional and performance requirements while adhering to relevant industry codes and standards. Drive the adoption of innovative solutions to improve sustainability and accelerate project timelines. Lead cross-functional teams through key planning and design milestones, ensuring deadlines are met, and costs remain within budget. Oversee the execution of construction administration activities, ensuring design integrity is maintained throughout the build phase and resolving issues that may arise on-site. Manage the process for handling design changes, ensuring all modifications are aligned with project goals and client requirements. Develop project budgets, identify risks, and define the scope, while carefully tracking all associated costs throughout development. Lead design reviews and value engineering sessions to optimize cost-efficiency without compromising project quality or performance. Monitor and track project milestones to ensure timely delivery of all design-related deliverables. Stay informed on the latest industry trends and technological advancements, incorporating new ideas into the design process. Evaluate design and construction alternatives to foster innovation and optimize lifecycle costs without sacrificing functionality. Conduct post-project evaluations to capture key learnings and share insights for continuous improvement. Ensure effective collaboration among teams to meet design expectations and quality standards. Ensure all projects comply with applicable regulations and industry standards. Qualifications: Required: A Bachelor's degree in Engineering, Architecture, or a related field, or equivalent experience. 10+ years of experience in project design and management, with a focus on large-scale infrastructure facilities (i.e. Data Centers) Experience in both ground-up and renovation projects, with a deep understanding of technical systems. Willingness to travel as needed (about 25%). Preferred: Professional certifications (P.E.) are highly desired. Extensive experience managing systems design for large infrastructure projects, including power distribution, telecom, and security systems. Familiarity with design tools such as AutoCAD, Revit/BIM, and project management software (e.g., Bluebeam, Microsoft PowerPoint). Solid understanding of infrastructure systems, including HVAC, electrical, and fire protection. Strong proficiency in project management software and standard office tools (MS Project, Google Earth, etc.). Self-starter with strong multitasking skills and the ability to work independently with minimal direction. Excellent written and verbal communication skills. A positive, solution-oriented attitude with a focus on efficiency and customer satisfaction. Key Characteristics: Strong leadership capabilities with the ability to manage and coordinate cross-functional teams. Creative problem-solver with the ability to drive technical and process innovation. Excellent communicator capable of managing multiple stakeholders and ensuring alignment across various teams. Highly organized and detail-oriented, ensuring consistent high-quality results while adhering to project timelines and budgets. This role offers a unique opportunity to lead impactful projects, working with a talented team on innovative infrastructure solutions.

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide! The world's biggest companies trust T5 with their data center operations. At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we're proud to foster an inclusive culture of excellence and progression that's dedicated to serving our customers. Commitment to Diversity & Military Veterans Battle-Tested Leadership Experience 100% Data Center Focused Owner-Operator Mindset Job Description The Data Center Maintenance Program Manager is a critical leader in developing, implementing, and maintaining T5's Maintenance Program, Policies, and CMMS applications. This role ensures that comprehensive maintenance policies are created, regularly updated, and consistently enforced across all sites. The Maintenance Program Manager is responsible for conducting site assessments and audits to ensure adherence to these policies, providing corrective actions where necessary to maintain compliance and operational integrity. By collecting and analyzing maintenance performance data, this individual will drive operational efficiency, identify areas for improvement, and support data-driven decision-making throughout T5's portfolio. Through collaboration with site operations teams and management, the Maintenance Program Manager ensures that all maintenance systems are utilized effectively, aligning with T5's commitment to excellence in service delivery. Qualifications RESPONSIBILITIES CMMS Platform Management Maintain complete familiarity and expertise with T5's enterprise CMMS application. Develop and administer advanced CMMS training for operation teams. Create and update standardized procedures, guides, and instructions for CMMS platform use. Communicate all changes in CMMS processes, procedures, or configurations to educate users on current operational requirements. Manage CMMS feature requests and issues through program management software. Collaborate with CMMS developers to enhance platform features, resolve issues, and fulfill feature requests. Monitor system health, software/hardware upgrades, and apply security patches. Manage user access credentials to ensure timely additions and deactivations, maintaining an accurate user roster. Gather and utilize field-level feedback to drive tooling improvements. Notify site leadership about necessary updates or changes to the system. Assist site teams in developing standardized reports for customer requirements, governance, and policies. Provide on-site support for T5's CMMS application as needed. Maintenance Program Development and Oversight Develop and maintain policies related to maintenance and CMMS, including supplemental programs such as Incident Reporting, Spare Parts Inventory, and Vendor Management. Conduct annual site assessments to ensure adherence to T5's maintenance policies and provide corrective actions to site leadership. Review and ensure the accuracy and completeness of all PM activities (vendor and in-house) to support data center operations. Maintain an accurate CMMS database of all equipment, coordinating with Engineering teams for audits. Audit work order records and related documentation to ensure compliance with CMMS standards. Own and manage all tickets related to CMMS and the T5 Maintenance Program. Monitor and manage T5's Technical Bulletins and corrective actions, ensuring all affected sites complete recommendations. Data Collection and Reporting Collect and report on maintenance performance data and KPIs for all sites in T5's portfolio. Develop dashboards and reports to aggregate portfolio-wide performance based on policy metrics and KPIs. Training and Support Develop and deliver training on maintenance and CMMS to ensure efficient use per T5 and client processes. Provide on-site support and training as necessary to enhance system use and adherence to policies. Continuous Improvement and Development Stay updated on industry best practices and maintenance program strategies. Participate in data center maintenance conferences. Keep pace with emerging data center technologies and potential maintenance requirements. Obtain certifications and training related to Reliability Centered Maintenance (RCM). Additional Duties Perform other duties consistent with the role as assigned by T5FM management. EDUCATION AND EXPERIENCE Bachelor's Degree (B.A. or B.S.) or equivalent CMMS training and experience, required Experience with MCIM, Upkeep, Chekhub, eMaint, Maximo or similar CMMS application is strongly recommended 5-7+ years' experience in mission critical environments with a heavy emphasis on data center operation and maintenance protocols KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES Technical Expertise: In-depth knowledge of CMMS platforms, with the ability to manage system configurations, upgrades, and user access. Proficient in interpreting electrical and mechanical manuals, drawings, and schematics. Strong understanding of maintenance protocols and standards within mission-critical environments, particularly in data centers. Analytical Skills: Advanced problem-solving skills with the ability to evaluate complex situations, identify root causes, and implement effective solutions. Proficient in performing “Big Data” analytics to derive actionable insights and report on performance trends. Ability to assess and audit maintenance activities, ensuring adherence to established policies and standards. Communication and Collaboration: Excellent verbal and written communication skills for engaging effectively with various stakeholders, including site leadership, team members, vendors, and clients. Capable of developing and delivering comprehensive training materials and presentations related to CMMS and maintenance policies. Demonstrated ability to build positive team morale, recognize accomplishments, and foster a collaborative work environment. Leadership and Initiative: Strong leadership skills with the ability to take charge in situations involving policy violations or safety concerns. Demonstrated ability to drive continuous improvement initiatives, leveraging feedback and data to enhance maintenance operations. Self-motivated with a proactive approach to identifying and addressing potential issues before they escalate. Attention to Detail and Organization : High degree of attention to detail, ensuring accuracy in documentation, data entry, and policy adherence. Strong organizational skills, with the ability to manage multiple priorities, meet deadlines, and adapt to changing requirements. Customer Service Orientation: A “can-do” attitude with a strong commitment to delivering exceptional customer service. Conscientious and prideful in quality work, ensuring a positive experience for both internal and external stakeholders. Flexibility and Adaptability: Ability to handle shifting priorities and changing needs with professionalism and accuracy. Open to ongoing learning and development, keeping pace with industry trends and best practices. Additional Information PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, walk, sit, climb, and balance Ability to stoop, kneel, crouch and crawl using both arms and legs Ability to pick-up minimum 60 lbs. Ability to reach with both hands and arms Ability to grasp, push, and pull objects Ability to smell, talk and hear Ability to use hands and arms to reach, handle, feel, and type Ability to see at close and distance ranges and the ability to see and correctly distinguish color Ability to work inside and outside All your information will be kept confidential according to EEO guidelines. T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Vertiv, a global leader in network power solutions, seeks a Finance Manager - Global Services Business Unit at its Columbus, OH, headquarters location to join our Global FP&A team. The successful candidate will be the primary Finance business partner for our business unit leaders. This role will lead a global team to provide analysis of plans and results, lead the annual and monthly forecasting processes, model business outcomes, and provide business decision support, as well as other tasks critical to serving as a business partner to Vertiv BU leaders. The ideal candidate is committed to root cause analysis that delivers insight, not just information, and regularly displays an inquisitiveness that craves continuous learning and drives continuous improvement. RESPONSIBILITIES Partner with global business unit leaders to develop and execute strategic plans to drive revenue growth and margin expansion across the globe. Track business unit financial performance management (~$2Bn+ Revenue) including monthly performance variance analysis, prepare and review monthly financial performance results with business unit, and conducting ad-hoc investigations to deliver against set financial targets. Act as Finance gate keeper on NPDI process to evaluate & approve investment requests on new product development. Partner with other FPA group and work with business unit leaders to assist global resource planning and global CAPEX planning and tracking. Lead financial business plan development and interlock with the regions for the business units, including completion of budget models, based on market dynamics and strategic business plans. Support the development of a 3-year plan, showcasing which technologies Vertiv plans to invest in and the financial implications of these decisions. Prepare executive level presentations and work directly with leadership. Review ER&D activities to identify continuous improvements to the business. Support the broader mission of the finance and accounting function as needed. QUALIFICATIONS 8-10 years+ of finance or accounting experience. Bachelor's degree in finance or accounting or M.B.A required. Experience in large multi-national company or Big 4 accounting firm preferred. Experience managing/supporting a multinational team. Strong analytical skills, including ability to think about complex issues using scientific/critical thinking approach to solve problems and make sound judgments. Strong communication skills, including the ability to discern from available data what should be pertinent to upper levels of management. Ability to communicate to all levels of the organization, from the C-Suite to the shop floor. Profoundly inquisitive with the desire to consistently exceed expectations. Proficiency in all Microsoft Office tools Experience with Oracle ERP system a plus Experience with HFM, Power BI, Tableau, IBM PA, etc also a plus PHYSICAL & ENVIRONMENTAL DEMANDS None TIME TRAVEL REQUIRED None The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 41 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it! Why You'll Love Working Here At Eide Bailly we believe respect is how to treat everyone, not just those you want to impress. Our culture focuses on collaboration to achieve career growth. Innovation is highly encouraged, which is where programs like our EB Xchange originate. This program allows interested tax and audit employees to complete a rotation into a specialty area. We promote happy employees by making work/life balance a priority along with being actively involved in our communities. Our dedication to service can be seen through the Firm's decision to match charitable donations made by employees, as well as providing opportunities to volunteer throughout the year. Most importantly, we like to have fun! We offer a professional and fun work environment with frequent free lunches, snacks, lunch and learns, socials, contests, outings and other events. Typical Day in the Life A typical day as a Wealth Transition Services Manager might include the following: Advising and consulting on the estate planning process to create plans based from the tax perspective on cash flow projections, distribution of income, business succession, estate preservation and estate plan flow. Interpreting and reviewing various legal documents in relation to estate and business succession planning. Providing tax planning and consulting services to the firm's high net worth and ultra-high net worth clients. Technical research on estate, gift, GST, tax planning and compliance matters for internal clients. Looking at the tax situation of the individual and their estate/trusts from various angles to ensure the maximum tax benefit is applied. Additionally, you have knowledge and expertise on the income taxation of trusts and estates. Assisting clients which may have varied levels of estate planning knowledge. Managing client relationships internally and externally by proactively seeking solutions that add value to the client experience. Business development and billing responsibility. Assist in preparation of marketing materials and presentation of internal and external webinar trainings. Coaching and mentoring staff. Working with the firm Wealth Transition Services team on various projects. Who You Are You have a Bachelor's degree in Accounting and an active CPA license or JD/LLM (taxation). You have 4-8 years of experience in tax planning and estate planning in public accounting, law firms, or a related field. You are an excellent communicator -- your verbal and written communication skills are outstanding. The Wealth Transition Services Senior Manager will interact with clients with high net worth and ultra-high net worth and will speak to groups on wealth transition topics. You are able to lead and coordinate large estate/gift/GST tax planning engagements across the firm. You are a multi-tasking master and there is never a deadline you can't meet. You have experience developing business and networking. Must be authorized to work in the United States now or in the future without visa sponsorship. Benefits and Compensation Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying salary ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. Salary Range: $95,000-$160,000 Beyond base salary, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. What to Expect Next We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, LinkedIn or our About Us page. Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. #LI-KM2 #LI-REMOTE

is open until filled. Applications are being reviewed as they are received. Westerville is a vibrant city of more than 40,000 residents and a leader in job creation in the region. The community boasts 41 parks and a recently expanded, state-of-the-art, indoor recreation facility. Westerville, commonly referred to as "a city within a park", operates an accredited, nationally recognized Parks & Recreation system. Westerville's strategic location, coupled with its innovative spirit and full offering of attractively priced municipal utilities, has made it a leading choice for new and expanding businesses. If this sounds like a community you want to be a part of, apply now! The WeConnect Data Center Manager is responsible for the overall operation, security, and strategic growth of the WeConnect Data Center. This includes ensuring optimal performance, reliability, and security of the infrastructure, while also driving business development and aligning with the city's economic development goals. This role requires a strong leader with technical expertise, business acumen, and experience managing complex data center environments within a municipal setting.This position reports to the Chief Information Officer * Leadership & Team Management: Lead and develop the WeConnect staff, fostering a high-performance culture, collaboration, and continuous improvement. * Data Center Operations: Oversee all aspects of data center operations, including physical infrastructure (power, cooling, security systems), IT infrastructure (servers, storage, networking), and related systems. Ensure optimal performance, reliability, and security. Manage operations through a software-driven platform, leveraging data and metrics for informed decision-making and continuous improvement. * Financial Management: Develop and manage the WeConnect operational budget, ensuring alignment with strategic goals, tracking expenses, and identifying cost efficiencies. Collaborate with the CIO, Deputy Director of IT, and Director of Finance on financial planning and feasibility. * Strategic Planning & Business Development: Collaborate with the CIO and other stakeholders to develop and implement strategic plans aligned with the city's and WeConnect's goals. Work closely with the City's Economic Development team to support initiatives that leverage WeConnect's capabilities to promote economic growth. Work with the Sales team to ensure appropriate pricing and margins. * Compliance & Security: Ensure compliance with all relevant local, state, and federal regulations (e.g., CJIS, LEADS) and industry standards for data center operations and telecommunications. Stay informed about changes in data privacy regulations and compliance standards. Implement and maintain robust security protocols and systems. * Project Management: Manage projects related to facility maintenance, expansion, upgrades, and new technology implementation. * Stakeholder Management: Develop and maintain positive relationships with internal and external stakeholders, including city officials, customers, and partners. Collaborate effectively with supporting city departments. * Vendor Management: Maintain strong vendor relationships to ensure readily available equipment, spare parts, and consumables. * Risk Management: Identify potential risks, develop mitigation strategies, and implement contingency plans to ensure business continuity. * Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience. * Minimum of five years of experience in data center operations, including at least three years in a managerial role. * Demonstrated ability to lead and manage technical and sales teams. * In-depth knowledge of data center infrastructure, IT infrastructure, operating systems, software platforms, cloud computing, and hybrid IT environments. * Strong understanding of data center security best practices, access controls, intrusion detection, and regulatory requirements (e.g., CJIS, LEADS). * Proven operational management skills, including streamlining processes, ensuring efficiency, managing workflows, incident/problem/change management, and supply chain management. * Strong strategic, business and financial acumen, including budget development, cost tracking, and data-driven decision-making. * Excellent communication, interpersonal, problem-solving, and decision-making skills. * Project management experience. Preferred Qualifications: * Experience working in a municipal or government environment. * Knowledge of economic development principles and strategies. * Familiarity with telecommunications regulations and policies.

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Position Summary: Under the direction of the SVP of Information Technology, the IT Operations Manager will oversee and lead a team of system engineers supporting server infrastructure, application management and networking in a fast-paced environment. This role requires a dynamic leader with prior management experience and a deep understanding of IT infrastructure and operations. This role will serve as the lead for technical IT projects as well as other projects that serve the organization. What you will do: * Lead and manage a team of system engineers, providing guidance, mentorship, and performance evaluations. * Oversee the deployment, configuration, maintenance, and troubleshooting of Cisco UCS, VMware vSphere ESX, and Cisco networking environments. * Ensure the stability, security, and scalability of IT operations. * Develop and implement operational strategies, policies, and procedures in alignment with business goals. * Collaborate with cross-functional teams to plan and execute IT projects, ensuring timely delivery and adherence to budget and standards. * Utilize ITSM (Information Technology Service Management) frameworks to enhance service delivery and operational efficiency. * Monitor system performance and make recommendations for improvements and optimizations. * Manage vendor relationships and negotiate contracts to ensure cost-effective solutions. * Prepare and present reports on IT operations, project progress, and team performance to senior management. What you will need: * Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience. Preferred * Proven management experience in leading IT teams and projects. Required * Strong expertise in Cisco UCS, VMware vSphere ESX, and Cisco networking technologies. Preferred * Experience with ITSM methodologies and tools. Preferred * Excellent project management skills with the ability to prioritize and manage multiple tasks simultaneously. Required * Strong problem-solving and decision-making abilities. Required * Effective communication and interpersonal skills. Required * Relevant certifications (e.g., Cisco CCNA, VMware VCP) are a plus. Preferred What you will earn: * Competitive pay * Benefits: several medical plan options, dental, free vision, free life and free disability insurance * Additional financial incentive programs for employees enrolled in our insurance * 6% matching and immediately vested 401(k) plan * Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance * Opportunity for personal career growth, continued education and mentorship programs * Volunteer opportunities impacting the local community PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. This is a Non-Collective Bargaining Unit Telhio is an Equal Opportunity Employer

About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations. Have fun - we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed. Learn - from the best! Our team is full of talented people who want to help you learn, grow - providing you with mentorship, the industry's best practices and thought leadership. Grow fast - the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market. About the role: About the Role: Pacvue is seeking a highly skilled and motivated Service Desk Manager to lead our IT Service Desk / Help Desk team. This role will report to the Corporate IT Director and will be responsible for overseeing the daily operations of the IT Service Desk, ensuring efficient resolution of IT-related issues, and maintaining a high standard of IT service delivery across all Pacvue brands. The Service Desk Manager will play a key role in developing processes, managing Service Desk related projects, implementing best practices, managing team performance, and supporting an enterprise-wide IT strategy. Responsibilities: Lead, mentor, and develop the IT Service Desk team, providing guidance and support to ensure high-quality service. Oversee the Service Desk ticketing systems, ensuring prompt triage and resolution of IT application and hardware issues, ensuring adherence to SLAs and KPIs. Establish and refine IT processes, workflows, and documentation to improve efficiency and effectiveness. Act as the escalation point for complex IT issues and coordinate with higher-tier support teams when necessary. Manage and support enterprise applications across Pacvue brands, including Okta, Slack, M365, Atlassian Suite, GitHub, and others. Partner with the Corporate IT Director to develop and maintain IT policies, procedures, and best practices to support security, compliance, and operational excellence. Monitor team performance, generate reports, and implement improvements based on metrics and feedback. Ensure continuous training and upskilling of the IT Help Desk team. Required Skills & Qualifications: 5+ years of IT support experience, with at least 2+ years in a managerial or leadership role. Strong knowledge of hosted application support, including Okta, M365, Atlassian Jira/Confluence, Slack, Zoom, and MDM solutions (Intune, Kandji). Experience supporting MacOS & Windows 10/11, including OS installation, configuration, and patching. Proven ability to lead and manage a team in a remote environment, with strong interpersonal and communication skills. Ability to analyze data, generate reports, and make informed decisions to improve IT service delivery. Ability to manage multiple priorities in a fast-paced, dynamic environment. Strong problem-solving skills with a proactive and customer-focused mindset. Experience working in a 24/7 environment and supporting global teams. Shift work may be required, with prioritization of US working hours. Preferred Skills & Qualifications: Jira Service Management experience. ITIL certification or similar IT service management experience. Experience implementing and optimizing help desk ticketing systems. Previous experience in a startup environment. Familiarity with cybersecurity best practices and compliance requirements. Salary and Benefits: Competitive salary of $1250 USD per month with potential annual performance based increases Work From Home Annual contractor bonuses every December and a comprehensive benefits package include HMO for the contractor and immediate family (spouse and children) after three months Sick leave and paid time off after three months Maternity/Paternity leave (applicable after six months) Internal training Opportunities for personal and professional growth within a supportive team environment. #LI-remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.