Student Programs Coordinator
Service Coordinator Job In Durham, NC
Student Programs Coordinator
Pay: $26.44 to $29.41/hour
Experience: 2+ years in workforce/education development, higher education, talent acquisition, or related field.
Education: Bachelor's degree in education, business, organizational development, human resources, or related field preferred.
Type: Full-time; Temp to Hire
Schedule: Monday - Friday, Day Shift
Greene Resources has partnered with Semiconductor Research Corporation to find a Student Programs Coordinator to join a growing and dynamic team!
Job Description:
Support coordination of fellowship and scholarship programs, including applications, invoicing, and communication with students and universities.
Assist in organizing and managing student engagement and recruitment events.
Maintain scholar-related data in CRM systems and compile reports.
Facilitate communication between students, universities, and member companies.
Provide administrative support for scholar programs and onboarding.
Assist in promoting scholar programs and securing funding opportunities.
Track program metrics and support budget tracking.
Support social media updates and website content related to scholar programs.
Research and implement new initiatives for program growth.
Assist in creating presentations and promotional materials.
Position Requirements:
Proficiency in Microsoft Office (Excel, PowerPoint, etc.) and CRM/database systems.
Strong organizational skills with attention to detail.
Excellent verbal and written communication skills.
Ability to multi-task and manage priorities efficiently.
Strong interpersonal skills and a customer-service mindset.
Ability to analyze data and generate reports.
Creativity in designing presentations and outreach materials.
Experience coordinating projects or events from start to finish.
Ability to maintain confidentiality when handling sensitive information.
Greene Resources does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow. This is not an elevator to success; it is a ladder, and you must put in the work to climb so you'll never feel stuck in a dead-end job again.
Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold, and delivered to enable universal access to the American Dream.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Gallery Coordinator
Service Coordinator Job 16 miles from Durham
Reports to: Gallery Manager
Department: Gallery
Supervision: None
Employment Status: Full-time (Tuesday - Saturday)
FLSA Status: Non-exempt
Last Updated: March 2025
The Gallery Coordinator reports directly to the gallery manager and plays a key role on the gallery team in all aspects of the Lucy Morgan retail sales gallery including sales, customer service and cultivation, eCommerce, social media promotion, and artist development. Working collaboratively with the Gallery Manager and Gallery Curator, they provide support for exhibitions in the FOCUS Gallery and John & Robyn Horn Gallery, and plan and execute exhibitions in the Visitors Center. This is a technical, administrative, and services-oriented position.
Primary Responsibilities
Welcomes visitors and gallery customers and shares information; facilitates purchases, orders, commissions, and inquiries about Penland-affiliated artists; works with gallery team to develop new customer relationships and sustain long-term customer service
Coordinates receiving, condition reports, and inventory entry for the Lucy Morgan Gallery and supports Gallery Manager with installation and deinstallation of all work; coordinates with Gallery Sales Associate to ensure proper packing and shipping for all work sold or returned to artist
Works collaboratively with gallery team to maintain the gallery's eCommerce site and website; including photographing work, editing photos, and supporting online sales through WooCommerce, Lightspeed, and Wordpress
Coordinates social media activity; works closely with the Gallery Manager to develop and implement social media strategies to promote the Lucy Morgan Gallery; works closely with Gallery Manager and Gallery Curator to schedule content for the FOCUS Gallery and John & Robyn Horn Gallery
Supports the Gallery Manager with all aspects of inventory management and record-keeping
Supports Gallery Manager in executing FOCUS Gallery exhibitions, including artist communication, receiving work, condition reports, inventory entry, installation, deinstallation, photography, and social media promotion
Supports Gallery Curator in executing John & Robyn Horn Gallery exhibitions including receiving and unpacking artwork, completing condition reports, painting walls and pedestals, installation, lighting, deinstallation, packing, and shipping
Works closely with Gallery Manager to plan and execute innovative Visitors Center Gallery exhibitions showcasing the history of Penland and its role in the national craft community
Works with gallery team to develop new artist relationships, sustain long-term artist representation, and actively build a diverse and inclusive artist roster
Participates in all shared administrative responsibilities, team meetings, training sessions, and other meetings upon request; performs additional duties as required
Qualifications
Commitment to advancing Penland's mission, educational philosophy, and equity, inclusion & diversity efforts and goals
Knowledge and curiosity about the field of contemporary craft and the artists, processes, and materials represented by the Penland Gallery as an extension of Penland School
At least 2-3 years of relevant professional experience, including applicable gallery, retail, customer service, marketing, and/or sales experience
Energy and enthusiasm to welcome artists, visitors, and patrons to Penland and the gallery and to cultivate relationships with diverse groups of people with professionalism and respect
Commitment to serve as a strong, collaborative, and effective member of the gallery team; an eagerness to actively participate in the work that needs to be done; dependable, adaptable, and responsive to the changing needs of the gallery
Excellent verbal and written communication skills as well as strong planning, administrative, and organizational skills
Proven experience in facilitating multiple projects while working independently, proactively, and collaboratively; detail-oriented, self-motivated, able to set priorities and meet deadlines; also important, the capacity to recognize when to ask for advice
Functional ease with Google Suite, Mac OS, Adobe Creative Suite, social media platforms, and DSLR photography; basic experience with Wordpress and POS software is preferred
Working knowledge of gallery and exhibition operations; the Penland Gallery & Visitors Center supports large and small format exhibition spaces and an online shop, presenting work in a range of craft media from functional to conceptual
A valid and active driver's license is required
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, work at a computer, and perform repetitive tasks. The employee is frequently required to use hands to handle or touch objects, tools, or controls and to talk fluently, and hear. The employee is frequently required to stand, walk, and bend. The employee must regularly lift and/or move objects weighing up to 50 pounds or more. Specific vision required by this job includes close vision. Skillful use of hand and small power tools, the ability to climb a ladder, and safely move heavy and fragile objects is required for this job.
Benefits
We take care of our staff through a wide range of benefits. For your wellness, we offer multiple medical plans, vision, dental, long-term disability, life insurance, and an EAP program. This includes generous paid time off, sick leave, extended sick leave, occasional access to studios, two paid sabbaticals, meals during programming, and other discounts. Employees are eligible for a free class each year after two years in the position. We have other generous benefits that we can explore more during the interview process.
Compensation
This is a year-round, full-time, non-exempt, benefits-eligible position. This is a 40-hour-per-week position, totaling 2080 hours annually. The starting wage for this non-exempt position is negotiable within the range of $18.39 - $21.63, based on the applicant's skills and experience they bring to the position.
Admissions Counselor
Service Coordinator Job 35 miles from Durham
Title: Admissions Counselor Position Type: Staff Full-Time Days Per Week: Monday;#Tuesday;#Wednesday;#Thursday;#Friday Hours Per Week: 40 VP Area: Admissions and Financial Aid Department: Admissions Recruits prospective first-year students, with particular emphasis on those from assigned territory, through the preparation and execution of independent travel including visits to high schools, college fairs, and individual student and family meetings. Manages the application review and decision-making process for territory and communicates with high school constituents as appropriate. Conducts information sessions in support of the campus visit program and meets with visiting students and parents as necessary. Responsible for conducting yield outreach to students and families, including but not limited to the hosting of events, meetings on and off campus, and phone and email campaigns. Responds to written, phone, email, and in-person inquiries.
Minimum Required Education and Experience
Bachelor's degree in any relevant field of study with Less than 1 year of experience with the following relevant work experience: Entry Level Position
Preferred Education and Experience
Bachelor's degree in in relevant field of study
Required Other Training, Certifications, or Licensing
Job Duties
* Travel - Conducts information sessions for high schools, community-based organizations, and independent counselors - Attends college fairs and case study programming - Meets with students and families individually as a form of outreach and upon request - Plans and executes territory events -Exercises fiscal responsibility in using budget resources related to travel expenses.
* Territory Evaluation and Management - Develops and implements recruitment strategies designed to meet target recruitment goals - Analyzes the recruitment plan for assigned territory, planning recruitment travel that includes college fairs and school events, as well as independently scheduled programs.
* Application Review and Committee Decision-Making - Reads and evaluates completed first-year applications from assigned territory, meeting daily reading quota. -Participates in admissions committee meetings to finalize admitted students from all first-year applicant pools - Responds to decision inquiries made by high school counselors before and after release
* Communication and Outreach - Responds to written, phone, email, and in-person inquires. - Supports yield initiatives by building and maintaining relationships with students, families, and high school counselors through targeted outreach including phone calls, emails, letter campaigns, etc.
* Campus Visit -Conducts information sessions on a rotating basis, providing coverage for colleagues as needed -Supports admissions events by completing duties assigned by the Assistant Director of Campus Visit for Event Planning
Transition Coordinator II (Hybrid, Mecklenburg County, North Carolina Based)
Service Coordinator Job 13 miles from Durham
We are currently seeking a Transition Coordinator II to serve our Mecklenburg County area.
The Transition Coordinator II provides Transitional Care Management and Physical Health Consultation for members with physical and/or behavioral health needs in Acute Care facilities, State Operated Developmental Centers, and Justice System settings. For Transition Coordinator II's assigned to a facility, there will be active and onsite participation in discharge planning beginning with admission.
This position will allow the successful candidate the ability to work a hybrid schedule and will be required to travel and meet with our members three days a week in the Mecklenburg County area.
Responsibilities & Duties
Provide Care Team Support
Support members transitioning from inpatient settings to the appropriate lower or lateral level of care
Provide subject matter expertise, within scope, regarding member's physical and/or behavioral health to support the development and delivery of a whole person approach to Care Management
Work collaboratively with other Alliance staff, behavioral health providers, primary care physicians, specialty care providers and other community partners and stakeholders to support members in their home communities
Core Transitional Care Management Functions
Conducts on site visit the member during their stay in an
institution (e.g., acute, subacute and long-term stay facilities)
Conduct outreach to the member's providers.
Obtain a copy of the discharge plan and review the discharge plan with the member and facility staff.
Facilitate clinical handoffs.
Refer and assist members in accessing needed social services and supports identified as part of the transitional care management process, including access to housing.
Assist the member in obtaining needed medications prior to discharge, ensure an appropriate care team member conducts medication reconciliation/management and support medication adherence.
Develop a ninety (90) day post-discharge transition plan prior to discharge from residential or inpatient settings, in consultation with the member, facility staff and the member's care team, that outlines how the member will maintain or access needed services and supports, transition to the new care setting, and integrate into their
community.
Communicate and provide education to the member and the member's caregivers and providers to promote understanding of the ninety (90) day post-discharge transition plan.
(Assist with scheduling of transportation, in-home services, and follow-up outpatient visits with appropriate providers within a maximum of seven (7) Calendar Days post-discharge, unless required within a shorter timeframe.
Ensures follows up with the member within forty-eight (48) hours of
discharge.
Conduct In reach and transitions for Special Populations receiving care in Inpatient settings (State Hospitals, PRTF's)
Monitoring/Coordination
Appropriately escalate high risk/high visibility and/or complex barriers/needs members who may have difficulty transitioning out of the facility in a timely manner to supervisors. High risk can involve Health and Safety of a member, staff, or organizational risk
Review cases with clinical complexity with direct supervisor and follow escalation protocols to ensure timely engagement from members or our Medical Team and Provider Networks
Obtain information releases that will improve care management activities on behalf of the member
Reports care quality concerns to Quality Management as needed
Documentation
Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency, and Medicaid requirements
Ensure accuracy and quality of Warm Hand Off summaries
Follow administrative procedures and effectively manages caseload
Data
Review, validate and interpret risk stratification data and population health groups and recommend changes or adjustments to care management approach as needed
Utilize data to analyze needs of the members we serve, guide staff training development, identify resource needs and consistency of workflow implementation across disciplines
Minimum Requirements
Education & Experience
Graduation from an accredited school of Nursing and three (3) years of full-time, post degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting. Must have a valid, active RN license in North Carolina.
Or
Master's degree from an accredited college or university in Human Services or related field and at least two (2) years of full-time, post graduate degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting.
Must have a valid, active clinical license (LCSW, LMFT, LCAS, LCMHC, LPA) in North Carolina.
Preferred: NACCM, NADD-Specialist, Health Education Specialist, and/or CBIS certification preferred.
Knowledge, Skills, & Abilities
A demonstrated Knowledge of the assessment and treatment of mental health, substance abuse, intellectual and developmental disabilities,
Knowledge of legal, waiver, accreditation standards and program practices/requirements.
Knowledge of the Alliance Health service benefit plans and network providers.
Person Centered Thinking/planning
The employee must be detail oriented,
Ability to independently organize multiple tasks, priorities, and to effectively manage an assigned caseload under pressure of deadlines.
Exceptional interpersonal skills, highly effective communication ability,
Ability to make prompt independent decisions based upon relevant facts and established processes.
Problem solving, negotiation and conflict resolution skills
Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required.
Salary Range
$66,240.00 to $86,112.00/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility
Want to learn more about what it's like work as part of the Care Management Team? Click on our video to learn more: ****************************
Marketing & Outreach Coordinator
Service Coordinator Job In Durham, NC
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What Will Your Job Look Like:
The primary focus of the Marketing & Outreach Coordinator is to build a positive public image of transportation services provided by MTM Transit to increase ridership and customer satisfaction. This goal is achieved by creating clear, concise, and impactful communication through various channels, including a dedicated website for client services, marketing and awareness campaigns, as well as marketing materials and instructional resources for distribution. This role will collaborate closely with client representatives and serve as a genuine ambassador for the client's transportation system.
This position is contingent upon award of contract.
Location: Durham, NC (in office position)
What you'll do:
Design, plan, and implement clear and effective marketing and engagement strategies to advocate for and increase awareness of the service to the residents
Prepare and produce marketing and promotional materials
Perform hosting and maintenance of client website web site and related online materials
Maintain and regularly update the clients web site in accordance with the website maintenance schedule
Design and publish Mobility Services Guide
Attend and participate in community interest groups, advisory committees and focus groups to stay informed about mobility issues in the region
Function as a community transportation advocate promoting accessible, affordable transportation options for people with disabilities
Collaborate with the clients advertising vendor to ensure orderly placement and removal of on-board and exterior advertising
Enhance the customer's experience by making information about transportation options concise, easy to understand, and readily available in accessible formats
Address unmet transportation needs through outreach activities and collaborate with partners and city personnel to assist in developing plans to address unmet needs, improve coordination of services and increase accessible transportation in the community
Post and monitor social media content on established social media accounts
Review and respond to comments and questions to maintain an active, engaged social media presence
Maintain corporate image standards as applicable in documents distributed to external and internal audiences
Adhere to website and social media policies
Provide editing and formatting support for documents created by internal and external stakeholders
Collaborate with the graphic design team to develop engaging graphic content
Generate well-written marketing content on a regular basis, particularly messaging that is catered to older populations, the disabled community, and people with limited English proficiency
Write and edit marketing pieces in a clear, concise, and compelling manner to ensure ease of readability
Increase brand awareness through simple, clear, and informative communications
Manage internal and external communication calendars
Create and edit PowerPoints for in-person and virtual outreach presentations and meetings
Format all copy properly to meet and exceed company expectations and standards
Identify potential outreach and advertising opportunities
Other duties as assigned
What you'll need:
Experience, Education & Certifications:
High School Diploma or G.E.D. equivalent
Associates degree at minimum (Bachelor's degree preferred), or equivalent work experience in social media, marketing, or public relations
1 + years' experience utilizing social media channels for business purposes, required
1+ years' experience with marketing and promotional material creation, required
1+ years' experience with hosting, maintaining and editing websites, required
Previous experience working as part of a project-oriented team in a deadline-driven, high-volume project environment, required
Skills:
Excellent interpersonal skills, including the ability to network and establish relationships with colleagues at all levels of the organization
Excellent communication skills, including the ability to communicate professionally with external clients and stakeholders
Exceptional attention to detail and follow through
Ability to work independently as well as with a team
Ability to work efficiently and effectively under pressure
Ability to plan work-related schedules and meet tight deadlines
Ability to use time management skills to schedule and prioritize multiple ongoing projects to ensure timely completion
Proficiency in website editing tools such as WordPress
Excellent understanding of company standards related to graphics, logo usage, formatting, etc.
Ability to utilize and manage version control and keep document files current, up-to-date, and organized
Moderate to advanced computer skills
Proficiency in word processing and document development applications, particularly Microsoft Word, Excel, and PowerPoint, required
Ongoing interest in professional development
Ability to maintain high level of confidentiality
Regular attendance is required
Even better if you have...
Prior experience using readability tools such as the Flesch-Kincaid scale to ensure ease of readability and plain language, preferred
Prior experience creating messaging catered to individuals with disabilities preferred, specifically knowledge of person-first language, preferred
Previous experience in the transportation and/or healthcare industry, preferred
Previous experience working with people with disabilities and/or creating communications catered to people with disabilities, preferred
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Min Salary: $55,000/annually
Max Salary: $65,000/annually
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTransit
Admissions Advisor
Service Coordinator Job 50 miles from Durham
WE WANT YOU! Roadmaster Drivers School, a Premier National Commercial Truck Driver Training School and a subsidiary of Werner Enterprises, Inc., is currently seeking a highly motivated, professional Admissions Advisor to join our team. What We Offer: * Immediate Full-Time Position Available
* Competitive Wages Paid Bi-Weekly + Commission Structure
* Health Insurance, Dental Insurance and Vision Insurance
* Company provided Life and AD&D Insurance
* Various other Insurance Benefits available
* Paid Vacation & Sick Time
* 401(k) Retirement Plan w/ Company Match
* Employee Stock Purchase Program w/ Company Match
* Employee Perks Program through Abenity
* Opportunities for Advancement
If you are a career-minded sales professional with a passion for helping others in a position with real earning potential, look no further!
Job Description
As an Admission Advisor, you will be responsible for communicating with Roadmaster leads and inquiries in order to enroll interested prospective students into Roadmaster's Commercial Truck Driver Training Program. You will be involved daily with helping individuals improve their lives and income through career training while enjoying a stable and rewarding position with an organization that rewards best in class performers.
Qualifications
* Previous sales or admissions experience
* Salesforce or CRM experience strongly preferred, basic computer skills required
* Ability to professionally and effectively communicate Roadmaster's mission, goals and course offerings to applicants through both verbal and non-verbal communication
* Ability to work in a professional office and school environment
* College degree preferred, minimum high school diploma or equivalent required
* High energy with a positive attitude and passion for overcoming challenges and helping individuals improve their lives through career training
* Ability to obtain and maintain licensure as required by applicable state regulations
* Possess demonstrated knowledge, skills and leadership ability to perform the duties of enrolling students into Roadmaster's programs
Roadmaster Drivers School is a Drug-Free Workplace. Successful completion of a company approved pre-employment drug screen is required of all candidates as part of the hiring process. Roadmaster Drivers School provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking "Submit" you are expressly consenting to our Privacy Policy (available at *************************************** and to Werner Enterprises, Inc., its representatives, and affiliates ("Werner") contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
Admissions Advisor
Service Coordinator Job 50 miles from Durham
WE WANT YOU! Roadmaster Drivers School, a Premier National Commercial Truck Driver Training School and a subsidiary of Werner Enterprises, Inc., is currently seeking a highly motivated, professional Admissions Advisor to join our team.
What We Offer:
Immediate Full-Time Position Available
Competitive Wages Paid Bi-Weekly + Commission Structure
Health Insurance, Dental Insurance and Vision Insurance
Company provided Life and AD&D Insurance
Various other Insurance Benefits available
Paid Vacation & Sick Time
401(k) Retirement Plan w/ Company Match
Employee Stock Purchase Program w/ Company Match
Employee Perks Program through Abenity
Opportunities for Advancement
If you are a career-minded sales professional with a passion for helping others in a position with real earning potential, look no further!
Job Description
As an Admission Advisor, you will be responsible for communicating with Roadmaster leads and inquiries in order to enroll interested prospective students into Roadmaster's Commercial Truck Driver Training Program. You will be involved daily with helping individuals improve their lives and income through career training while enjoying a stable and rewarding position with an organization that rewards best in class performers.
Qualifications
Previous sales or admissions experience
Salesforce or CRM experience strongly preferred, basic computer skills required
Ability to professionally and effectively communicate Roadmaster's mission, goals and course offerings to applicants through both verbal and non-verbal communication
Ability to work in a professional office and school environment
College degree preferred, minimum high school diploma or equivalent required
High energy with a positive attitude and passion for overcoming challenges and helping individuals improve their lives through career training
Ability to obtain and maintain licensure as required by applicable state regulations
Possess demonstrated knowledge, skills and leadership ability to perform the duties of enrolling students into Roadmaster's programs
Roadmaster Drivers School is a Drug-Free Workplace. Successful completion of a company approved pre-employment drug screen is required of all candidates as part of the hiring process. Roadmaster Drivers School provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our (available at *************************************** and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
Senior Coordinator, Outreach
Service Coordinator Job 34 miles from Durham
Senior Coordinator, Outreach
Employment Type: Full-time
Duration: Fixed-term appointment until 31 December 2025
Remuneration: $103,178 - $113,167 pa HEW Level 07 (plus 17% employer superannuation)
Amplify your impact at a world top 50 University
Join our inclusive, collaborative community
Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Join the Access Inclusion and Success team as a Senior Coordinator, Outreach.
As the Senior Coordinator of Outreach, you will showcase outstanding leadership, exceptional stakeholder management, and proactive initiative. Your role will involve overseeing high-level project coordination and providing vital support to ensure the seamless implementation and delivery of school and community engagement programs. These initiatives aim to enhance university access and participation for students from low socioeconomic status (SES) backgrounds, as well as those from regional and remote communities.
As the successful candidate you will be responsible for leading and developing a highly-trained, motivated and efficient team with a strong stakeholder management focus. Additionally, you will analyse data to evaluate the success of programs, report findings to faculties and senior management and make recommendations on improving the reach and effectiveness of Monash outreach programs.
The ideal candidate will bring a strong educational background or substantial relevant skills and work experience. The role requires a degree in a relevant field with subsequent relevant experience, or extensive experience and management expertise in education and administrative fields; or an equivalent combination of relevant experience and/or education/training.
About Monash University
At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking - a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at ************************* in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Lisa Buchner, Outreach Manager, +61 419 504 610
Position Description: Senior Coordinator Outreach
Applications Close: Tuesday 25 March 2025, 11:55pm AEDT
Supporting a diverse workforce
Email Job
Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.
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Direct Supports Coordinator/Partial Live-in position/ Sleeping Position
Service Coordinator Job 9 miles from Durham
As the DSC, you will assume a leadership role in leading, planning and organizing activities for employees and individuals with intellectual and developmental disabilities. This position involves working a set schedule each week that includes some 2nd shift, weekend and overnight (sleep) schedules in the home setting. In addition to providing direct support, you will be responsible for sleeping at the home on the nights you are scheduled each week (3-4 nights per week), ensuring the safety and well-being of residents, and maintaining a positive and supportive environment throughout the night.
Current Openings/Schedule:
1) Wed. - Sat. and every other Sunday which includes 2nd shift (3-11pm)and overnight sleep shifts.
2) Sun.- Wed. and every other Saturday which includes 2nd shift (3-11pm) and overnight sleep shifts.
The pay for this position is $39,078/year.
Qualifications:
* High school diploma or equivalent required; additional education or training in human services, social work, or a related field preferred.
* Previous experience working with individuals with IDD or in a similar caregiving role required; supervisory or leadership experience preferred.
* Strong interpersonal and communication skills, with the ability to lead and motivate a team effectively.
* Ability to remain calm, patient, and composed in challenging situations, with a compassionate and empathetic demeanor.
* Basic understanding of medical terminology and procedures, with the ability to respond appropriately to medical emergencies.
* Must be reliable, responsible, and able to fulfill sleeping responsibilities as part of the overnight shift.
Benefits:
* Hiring bonus is $2,000!
* Weekend shift differentials.
* Comprehensive training and professional development opportunities.
* Health insurance, retirement savings plans, and other benefits available for eligible employees.
* Meaningful work that makes a difference in the lives of individuals with IDD and their families.
* Supportive and collaborative team environment with opportunities for growth and advancement.
Residential Recovery Coordinator
Service Coordinator Job In Durham, NC
The Residential Recovery Coordinator works collaboratively with the House Manager to perform all necessary duties, protocols, and assignments to ensure the effective operation of shifts and client care. This role involves supporting clients in their recovery process, maintaining a safe and structured environment, and upholding all health and safety standards. Personal Support Specialists (PSS) and Community Health Workers are encouraged to apply.
Work alongside the House Manager and team to ensure shifts run smoothly.
Follow all guidelines and protocols as directed by the House Manager and clinical team to promote an effective and organized environment.
Assist in the admission process and orientation for new clients joining the halfway house program.
Provide information on house rules, services, and support available to clients in their recovery journey.
Offer respectful, culturally sensitive, and client-centered support at all times.
Maintain a focus on how your interactions with clients influence their recovery progress.
Actively listen to and address client concerns while adhering to program guidelines and escalating issues to the clinical team when necessary.
Record Keeping and Reporting:
Coordinate, schedule, and oversee assigned duties to ensure they are carried out according to health standards.
Assist in maintaining a clean and safe environment for clients and staff.
Client Transportation
Family Services Coordinator
Service Coordinator Job In Durham, NC
Department: Operations
Reports To: Family Services Manager
FLSA Status: Full Time, Non-Exempt , M-F 8am-4pm (40 hours)
Organization
Ronald McDonald House Charities of the Triangle provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our vision is a world where all children have access to medical care and their families are supported and actively involved in their children's care.
RMHC Triangle offers eight programs in Raleigh, Durham & Chapel Hill that support seriously ill children and their families, including three residential Ronald McDonald Houses and five medical-center-based respite programs for families and caregivers. RMHC Triangle supports guest families from across NC, the US, and the world who seek critical-care treatment for their children at the Triangle's world-class children's hospitals.
Job Purpose
The Family Services Coordinator serves as a key member of the full-time Family Services team responsible for carrying out the day-to-day program operations of the House and maintaining a safe, home-like environment for our guest families. Principal duties include working with the Family Services Manager to coordinate the daily flow of guest referrals, room assignments, check-ins and departures, and assisting with overall house operations tasks such as providing direction and support for volunteers, organizing and re-stocking supplies, handling guest concerns and responding to any incidents and emergencies that arise. Additionally, the Family Services Coordinator is one of the three full-time staff members primarily responsible for guaranteeing 24/7 staff coverage at the House throughout the year. Duties and responsibilities may change, and new ones may be added, at anytime with or without advanced notice.
Kindness & Respect, Inclusion & Belonging, Gratitude & Enthusiasm.
We seek candidates who are committed to these values, and our mission of hospitality and hope.
*Please include cover letter.
Requirements
Support the mission of Ronald McDonald House Charities of the Triangle and work in accordance with the Commitment to Excellence.
Cultivate an atmosphere of healing and safety for all guests by providing prompt and respectful family service, maintaining facilities in a clean and working order, offering a listening ear as needed, and issuing reminders of appropriate guest behavior when necessary.
Responsible for the understanding and implementation of Family Services policies & procedures, including check-ins, check-outs, and all emergency plans.
Cover and provide support at the front desk, including welcoming visitors, answering the phone, and assisting guest families.
Maintain careful records in the Guest Database and complete all necessary documentation accurately and efficiently, according to House procedures. Offer support to volunteers, including answering questions as needed.
Greet and thank donors, receive donations, and ensure that donations are stored and documented in the appropriate places.
Other Duties & Responsibilities
Commitment to working as part of a team.
Demonstrate respect for colleagues, guests, volunteers, and donors.
Assist with other tasks and projects as assigned, including providing support to teams other than Operations when asked.
Provide holiday and inclement weather coverage in cooperation with the entire Operations team.
Knowledge, Skills and General Competencies
Understanding of and passion for the RMHC mission.
Strong written and verbal communication skills, attention to detail, and computer competency.
Ability to work with people from all backgrounds and with varying skill sets.
Resourceful and well-organized with good reasoning skills and sound judgment.
Ability to work both independently and in a team and multi-task effectively.
Commitment to equity, inclusion, and belonging.
Must be mobile and able to quickly move around the House to deal with family and facilities issues as they arise.
Must have close visual acuity to perform activities such as data entry, viewing a computer terminal, and ability to determine accuracy and thoroughness of work assigned.
Skills and Qualifications
H.S. diploma and two years related work experience required.
Strong computers skills, particularly in Microsoft Office and database programs
Valid Driver's License
Spanish speaking ability is preferred.
Physical Requirements:
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balance exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Remaining upright on the feet, particularly for sustained periods of time
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Ronald McDonald House Charities of the Triangle provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Ronald McDonald House Charities of the Triangle to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Sheri Workman, Senior Human Resources Manager, **********************.
Your employment with Ronald McDonald House Charities of the Triangle is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with Ronald McDonald House Charities of the Triangle is not guaranteed for any length of time.
Salary Description $18.00 - $21.00 Hourly plus Health/PTO/401k
Student Staff - Durham/Chapel Hill
Service Coordinator Job 9 miles from Durham
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Job Specific Working Conditions:
Student Staff Durham/Chapel Hill NC27
Ministry Functions: Spiritual Development - “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships.
Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God's Word.
Seek and maintain relationships and disciplines, in the context of active participation in a church community.
Actively participate in the spiritual life of the Young Life community.
Lead teams and individuals in spiritual development.
Leadership Development - “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting.
Meet with your volunteer leaders and area leadership on a regular basis.
Learn to recruit and train new leaders to build a leadership team that reflects the community.
Model excellence in contact work, club, Campaigners and camping to other leaders.
Attend and be involved with area leadership as assigned.
Resource Development - “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team.
Raise financial support as directed and maintain good donor care practices.
Communicate ministry updates and progress to personal donor partners.
Assist with camp fundraisers and attend occasional committee and adult functions as assigned.
Direct Ministry - “Proclaiming and modeling” includes contact work, club, Campaigners and camp. Actively engage in all three levels of contact work.
Participate in leadership with a team to conduct a Young Life club and Campaigners/discipleship ministry with excellence.
Participate on a team to implement a summer and school-season camping strategy for a ministry.
Potentially serve on summer staff or assigned staff at a Young Life property with input and direction from the area director.
Ministry Support - “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan.
Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management.
Learn to set yearly ministry and personal goals and objectives; review them on a regular basis.
Assist in the office administration when necessary and assigned.
Complete expense reports as necessary in a clear and timely fashion.
Perform other duties as assigned and congruent with gifts, experience and area needs.
Training:
Missionwide Training
None is required or recommended.
Regional Training
There is no missionwide regional-level training curriculum.
At the regional director's prerogative, certain regional training events may be required.
Area Training
Work through job assignments under the supervision of the area director or assigned mentor (assignments may be adapted to fit individual needs and the area situation)
Receive individualized training supervised by the area director designed to develop personal spiritual maturity and enhance personal character.
Give particular focus to an individualized program to learn and gain competency in ministry skills (i.e. The 5 C's).
Become familiar with area strategy and ministry health as assigned by the area director.
Receive introduction to personal fund-raising principles, including familiarity with Basic Elements for Part-Time Staff
Take advantage of Young Life discipleship experiences (e.g. summer staff, discipleship focus, adventure camping).
Education:
Pursuing a college degree.
Qualifications Required For The Job:
Proven relational skills with both kids and adults.
Demonstrated verbal and written communication skills.
Ability to maintain confidentiality.
Clayton Management
Service Coordinator Job 34 miles from Durham
Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.
Responsibilities:
Manage the restaurant operations, including scheduling, inventory management, and customer service.
Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
Develop and implement strategies to increase profitability and maintain financial stability.
Foster a positive work environment that encourages teamwork, creativity, and open communication.
Ensure compliance with all health and safety regulations, as well as company policies and procedures.
Provide exceptional customer service and address customer complaints promptly and professionally.
Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
At least 3 years of experience in a similar role in the restaurant industry.
Strong leadership skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Understanding of financial statements and restaurant operations.
Knowledge of food safety regulations and best practices.
Passion for the restaurant industry and commitment to delivering exceptional customer service.
Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.
This is a salaried position with benefits and a quarterly 10% profit share bonus.
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
Clayton Management
Service Coordinator Job 34 miles from Durham
Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.
Responsibilities:
* Manage the restaurant operations, including scheduling, inventory management, and customer service.
* Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
* Develop and implement strategies to increase profitability and maintain financial stability.
* Foster a positive work environment that encourages teamwork, creativity, and open communication.
* Ensure compliance with all health and safety regulations, as well as company policies and procedures.
* Provide exceptional customer service and address customer complaints promptly and professionally.
* Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
* At least 3 years of experience in a similar role in the restaurant industry.
* Strong leadership skills, with the ability to motivate and inspire a team.
* Excellent communication and interpersonal skills.
* Strong organizational and time-management skills.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
* Understanding of financial statements and restaurant operations.
* Knowledge of food safety regulations and best practices.
* Passion for the restaurant industry and commitment to delivering exceptional customer service.
Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.
This is a salaried position with benefits and a quarterly 10% profit share bonus.
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
Graduate Student Services Coordinator
Service Coordinator Job 21 miles from Durham
About the NC State College of Education: As one of the nation's top-ranked public colleges of education, NC State's College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good. The college's faculty are widely-recognized thought-leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 200 active projects totaling more than $125 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation.
The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master's degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants.
The college has over 18000 living alumni, with over 6,000 working in public schools in North Carolina. Those who are teachers rate the highest in effectiveness on surveys of school employers in North Carolina.
You belong here - At NC State University, our Employee Value Proposition aims to create an ecosystem of meaningful work opportunities, provide an accepting and dynamic culture, opportunities for personal growth and professional development, and programs to support your busy life. Discover what resonates with you!
About the Department of Science, Technology, Engineering, and Mathematics (STEM Education):
The Department of Science, Technology, Engineering, and Mathematics (STEM) Education comprises over 24 full-time faculty members, 400 undergraduate students, and 150 graduate students. STEM Ed advances education through scholarship, leadership, and advocacy. Faculty in STEM Ed prepare professionals who have deep content knowledge, demonstrate a strong working knowledge of effective discipline-based pedagogies, and realize the potential of digital technologies to enhance learning. The department offers a Ph.D. in Learning and Teaching in STEM with concentrations in Mathematics and Statistics Education, Science Education, and Engineering and Technology Education.
The department also offers an online Master of Education degree in STEM Education, with additional concentrations in Mathematics and Statistics Education, Science Education, and Engineering and Technology Education. In addition, STEM Ed offers undergraduate programs in Science Education, Mathematics Education, and Technology, Engineering and Design Education as well as an online Master of Arts in Teaching in all three content areas.
Essential Job Duties
Serve as the principal administrative liaison between graduate students, graduate programs, the Directors of Graduate Programs, and the Graduate School. This position manages student information, applicant tracking, and all graduate student records for the department. It oversees the processing and submission of graduate admission applications, ensures adherence to Graduate School deadlines, and assists with necessary documentation and approvals. The role also includes maintaining accurate and secure graduate student files, scheduling courses, and providing exemplary customer service to administrators, faculty, and students.
Additionally, the position supports the Department Head with administrative tasks, data collection and organization, financial tracking, and management of faculty files, including those related to tenure and promotion.
Duties and Responsibilities:
Principal administrative liaison between the graduate student, the graduate program, the Directors of Graduate Programs and the Graduate School:
* Processes graduate admission applications, collects all necessary documents
* Processes graduate admission applications, collects all necessary documents and submits materials and recommendations to the Graduate School. Notifies students regarding crucial Graduate School deadlines. Assists students and Directors of Graduate Programs in preparing and forwarding to the Graduate School requests for leaves of absence.
* Responsible for maintaining all graduate student files in accurate, up-to-date and secure fashion while adhering to established procedures. Individual oversees and maintains syllabi records each semester.
* Serves as liaison between the department/college and University scheduling office. Duties involve scheduling of courses each semester, requesting room reservations, making changes to course data after publication and communicating course cancellations.
* Delivering excellent customer service to administrators, faculty and students serving as the first point of contact for the Department.
Administrative support for Department Head
* Liaison for Department with College Human Resources Unit and Financial Unit. Collects and submits all departmental hiring requests via the departmental request workbook.
* Provides office management for Department Head ensuring appropriate presentation and hospitality for guests, supplies management and scheduling coordination with CED colleagues to ensure appropriate daily coverage.
* Provides support for tenure and promotion process for the department; uploads dossiers and works with faculty and department head to ensure all dossiers are complete.
* Maintains all department academic faculty files making sure files are accurate and include Statements of Expectations, Vitaes, Plans for Professional Development and dossiers.
* Gather and analyze data related to STEM teaching efforts, including enrollment trends, faculty expertise, course offerings, and student success metrics.
Note: This position requires an on campus presence to effectively perform the essential duties of the position. As such, employees must reside within a commutable distance and must report to campus to perform certain work-related tasks as a condition of employment.
Other Responsibilities
Other assignment as necessary.
Qualifications
Minimum Experience/Education
Bachelor's degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
* Strong organizational skills as well as excellent verbal and writing skills,
* Proficient in technology skills including Google applications and Microsoft Office applications.
* Work independently as well as in a team environment.
* Strong organizational and prioritization skills.
* Strong problem solving skills
* Attention to detail and accuracy.
* Excellent written and verbal skills.
Preferred Qualifications
* Administrative/office management experience.
* Previous administrative experience in higher education.
* Previous experience in NC State specific systems of PeopleSoft, SIS, SLATE.
Required License or Certification
* N/A
Valid NC Driver's License required No Commercial Driver's License Required? No
Service Coordinator
Service Coordinator Job 21 miles from Durham
This critically important office position is where communication, customer service, multitasking, and strong organizational skills merge to provide results for the customers and the business. A successful Service Coordinator works closely with the Service Manager, technicians, and customers to schedule installations, to make service quotes, and to communicate with both internal and external customers on their service and product requirements. A successful candidate must be able to multitask, have a sense of urgency, be detail oriented, and have a strong work ethic.
Duties and Responsibilities:
* Maintains constant and clear communication with customers and fellow associates.
* Checks In and Checks Out all items coming into and out of the site each day. Helps ensure timely turnaround time on in lab items and OTV, Interoffice Transfers and Repairs.
* Oversees the shipping & receiving of all Service equipment.
* Setup new prospects in Netsuite. This includes sending credit apps, standard level of service forms, tax ID forms, etc. Files or forwards all forms to corporate as required. Ensures appropriate customer information and notes are reflected in Netsuite to include the level of service, calibration intervals, data requirements, and customer contact info.
* Maintains customer records and files as required by corporate quality requirements.
* Enters and processes all parts orders the same day they come in.
* Completes, per set guidelines, all in shop repairs, to include check in, repair, calibration and shipping where skill set allows.
* Processes paperwork from service manager for all work and invoice the same day. Includes spreadsheets needed by some larger PMD customers.
* Generates recall List - Runs the report each month. Works with the Service Manager to call every customer on the recall list and get the work in the lab. Mails recalls and phones as needed.
* Answers all service phone calls for your territory and routes each call to the appropriate person.
* Manages 3rd party calibration
* Ensures PO's are received for work to be done.
* Setup new customers for using myjaking.com certification access.
* Issues P.O''s and creates work orders for O.T.V. items needing to be shipped out.
* Maintains compliance with the One Quality System's standard operating procedures, work instructions and process instructions
* Consistently maintains good work attendance and productive work ethic.
Minimum Requirements / Qualifications:
* Associates Degree preferred
* Computer competent with standard software packages including MS Word, Excel, Outlook
* Must be able to multitask, have a sense of urgency and great organizational skills, be detail oriented, and have a strong work ethic
* Dispatcher experience preferred
Core Competencies:
Commitment to Excellence - Check your work
Customer Relationship Management - communicate with customers to deliver better service
Team Building
Physical Demands of the Position:
* Must be able to walk, talk, hear, sit, stand, use hands repetitively
* Stoops and bends below knee level 1 - 2 times an hour
* Lifts and carries 10 pounds repetitively
* Lifts and carries less than 50 pounds but greater than 25 pounds occasionally
* Pushes / pulls objects greater than 25 pounds occasionally
* Reaches out
* Reaches overhead
School Experience Coordinator - Elon, North Carolina
Service Coordinator Job 35 miles from Durham
Who We Are
Vivvi is not your typical daycare or preschool! We're reinventing child care and early learning for today's families and creating opportunities for teachers and caregivers to do what they love (and feel valued while they're doing it). Become a part of the Vivvi founding team at a brand new child care center in Elon, NC, and help build the quality program children deserve while pursuing your own professional growth and development.
About The Role
As a School Experience Coordinator, you'll:
Educate and wow prospective families on the Vivvi Experience through tours and knowledge about programming
Oversee the enrollment process for all new families through to the first day of school, including Getting to Know You Meetings and file management
Support the Head of School in school operations, health and safety compliance, and policies and procedures
Create and facilitate a welcoming environment for all current and future families and faculty
Seek out opportunities and facilitate moments of “surprise & delight” for current and prospective Vivvi families.
Greet families and maintain health and safety of campus entrance
Maintain knowledge of all school operating systems and work with the Head of School to seek continuous improvement.
Be a beacon of positivity and professionalism for faculty and families as a school leader and administrator
Apply Today If You:
Enjoy working with young learners and their families
See every child as infinitely capable and their families as instrumental partners in their education and care
Have 5+ years of educational and operational experience
Have 18+ credit hours in ECE
Hold a NC Administration Credential Level I (preferred)
Are knowledgeable about licensing requirements for early childhood programs
Value and create strong relationships with families, children, and faculty
Possess strong communication skills
Are warm and welcoming, helping put prospective families and children at ease
Proficient with technology, including tools for classroom management, communication, and administrative tasks
What We Offer:
Competitive Compensation and Benefits
: Our Campus Leaders earn salaries based on level of education and experience. Full-time employees also receive benefits including tuition reimbursement, health, vision, and dental insurance, retirement savings, and commuter benefits.
Child-Centered Approach:
Our educators facilitate each child's success by observing their interests and developing a curriculum inspired by their curiosity. Learn more about our teaching philosophy here **************************
State-of-the-Art Facilities
: All of our campuses are purposefully designed to offer endless opportunities for learning and discovery. Our newest campus in Elon, N.C. is being specifically built to support the needs of the North Carolina families, and will include the most up-to-date materials and equipment to ensure teachers have everything they need to deliver a high-quality educational experience.
Employee Development
: We offer financial support for ongoing education through tuition reimbursement, as well as robust onboarding training, ongoing professional development days, and individual coaching and feedback. We also love to promote from within and are committed to helping our colleagues achieve their career goals at Vivvi!
To be considered, applicants must be based in or willing to relocate to Elon, N.C. Candidates must also possess independent US work authorization. Physical demands of this position include but are not limited to sitting and standing for extended periods, bending at the waist, reaching overhead, and frequently moving or lifting children weighing up to 50 pounds unassisted. Applicants requiring reasonable accommodation should contact ************. Determinations will be made on a case-by-case basis.
We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance.
ADMISSIONS SPECIALIST NC
Service Coordinator Job 29 miles from Durham
Full Time NC CRISIS MANAGEMENT-60600(06000.60600) 400 WEST RANSON STREET Administrative/Clerical Day/Evening with weekends/OT as needed The Admissions Specialists are responsible for prompt clinical review of all referrals for residential treatment determining, as part of a committee, clients appropriateness for treatment, and for accessing client into the KidsPeace programs in a timely manner.
Must attend 12 hours of Person Centered Thinking training prior to or within 90 days of hire.
Bachelor's Degree in appropriate discipline preferred.
Background in psychology, social work, and/or counseling and/or demonstrated understanding of clinical needs of children and adolescents.
Prior experience in sales and/or marketing beneficial.
Valid driver's license and CPR/First Aid certifications required.
Must be at least 21 years of age.
Bilingual English/Spanish preferred.
Safe Crisis Management (SCM) Observer status required. SCM level 1 or 2 preferred.
Read and interpret clinical reports included in referral packets and make accurate assessments of client's appropriateness for treatment.
Coordinate and perform all intake and admissions functions in order to access clients for new programs.
Interview, counsel and meet with client, family and referral source to answer questions, gather necessary information and facilitate client's smooth transition into treatment unit.
Demonstrate clinically sound and grammatically correct written communications. Complete all written communication in time frames directed by JCAHO and corporate mandates.
Meet as part of a committee to determine client's appropriateness for services and coordinate placement into appropriate treatment unit.
Schedule and participate in pre-placement clinical assessments in conjunction with treatment teams.
Transport clients and families to KidsPeace or other agency for intake assessments or tours.
Act as a liaison to assigned treatment center to monitor census changes, coordinate admissions and foster good interdepartmental/agency communication.
Demonstrate computer literacy and perform necessary data entry as required by KidsPeace Information system.
Maintain accurate records of telephone inquiries for Client Services and Leadership.
Complete necessary paperwork and record keeping as required by Medical Assistance funding mandates.
Demonstrate knowledge of all KidsPeace services and redirect callers to appropriate programs when necessary.
Maintain positive customer relations with referral sources via personal contacts, appreciation letters.
Market KidsPeace programs via telephone contacts, campus tours and conferences.
Accompany Leadership on marketing calls as needed.
Attend treatment center staff meetings to keep center staff appraised of admissions issues and corporate needs.
Attend functions at assigned center where appropriate to maintain departmental profile and develop sense of colleagueship.
Conduct admissions based in-services to center treatment teams as needed.
Assist in the development of new procedures and policies to streamline admissions tasks and ensure timely admissions and cost-effective service delivery.
Maintain awareness of the KidsPeace Continuum of Services and actively promote the internal transfer and referral of children and families whenever clinically indicated by attending bi-annual training on the continuum and communicating with associates between levels of care and actively seeking opportunities to share information about the continuum with consumers as evidenced by written documentation in the client record.
All other duties as assigned by Operations Manager.
Community Outreach & Referral Specialist
Service Coordinator Job 31 miles from Durham
We are hiring for:
Community Outreach & Referral Specialist
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
The Community Outreach Partner is responsible for building relationships within the local community to promote RHA Health Services and its Intellectual and Developmental Disabilities (IDD) and Behavioral Health service offerings. This role is focused on engagement, networking, and referral development, acting as a bridge between individuals in need of services and the organization.
As a key representative of RHA Health Services, the Community Outreach Partner actively connects with
individuals, families, caregivers, healthcare professionals, case managers, and community organizations to showcase the benefits of choosing RHA as a service provider. This position requires an outgoing, sales-driven personality with the ability to establish trust, communicate persuasively, and generate referrals.
To be successful, the Community Outreach Partner must reside within the community they serve, ensuring they have a strong local presence and understanding of community needs. This role involves frequent local travel to attend meetings, events, and outreach efforts, as well as occasional evening or weekend hours for networking and community engagements.
DUTIES AND RESPONSIBILITIES:
Community Engagement & Relationship Building
Develop and maintain strong relationships with individuals, families, referral sources, and key community stakeholders.
Represent RHA Health Services at community events, networking meetings, and conferences to increase brand awareness and generate referrals.
Actively seek out opportunities to connect with local organizations, advocacy groups, and healthcare professionals to promote services.
Serve as a trusted resource by educating the community on available IDD and behavioral health services.
Sales & Referral Development
Identify potential clients and referral sources, effectively promoting RHA's service offerings as the best choice for their needs.
Conduct outreach efforts to grow the company's presence and increase referrals from various sources, including Managed Care Organizations (MCOs), case managers, and healthcare providers.
Follow up on leads, referrals, and inquiries to ensure seamless connection to services.
Track and report on outreach activities and referral outcomes.
Marketing & Public Relations
Support the execution of community-based marketing initiatives, including presentations, digital marketing efforts, and grassroots campaigns.
Assist in the development and distribution of marketing materials, such as brochures, flyers, and educational content tailored to specific audiences.
Represent RHA positively in the media and at public events to enhance brand visibility.
Collaboration & Community Advocacy
Work closely with internal teams, including clinical and administrative staff, to ensure potential clients receive the information and support they need.
Actively participate in community meetings, coalitions, and forums to advocate for RHA's services.
Gather feedback from the community to help refine outreach strategies and improve engagement efforts.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
MINIMUM QUALIFICATIONS :
High-energy, outgoing personality with a passion for building relationships and promoting services.
Experience in community outreach, sales, marketing, public relations, or business development.
Strong ability to connect with people, build trust, and communicate effectively.
Excellent public speaking and presentation skills.
Ability to work independently and navigate the local community to establish connections.
Proficiency in using email, social media, and basic marketing tools for outreach efforts.
Background in healthcare, behavioral health, IDD services, or a related field.
Experience working with Medicaid, Managed Care Organizations (MCOs), or referral networks.
Knowledge of community resources, advocacy groups, and local healthcare providers.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
Frequent use of standard office equipment, including computers, phones, and other peripherals.
Ability to lift and carry items within a reasonable weight range, if necessary.
Regular use of technology and exposure to prolonged periods of screen time.
RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Patient Services Coordinator
Service Coordinator Job 41 miles from Durham
Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services.
Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination.
Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner.
Coordinate/Assist patients' transportation coordination in timely manner.
Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response.
Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment.
Take phone messages, as needed, and distribute them to appropriate personnel.
Assist patients complete necessary forms.
Work at different FCCHC locations as needed.
Ensure timely delivery of outside mail and communication.
Cover front desk/call center vacancies as needed.
Other duties as assigned.