Service Coordinator Jobs in Auburn, MA

Client Service Coordinator to $55K! - Break into the Real Estate Industry! A Leading global property developer is seeking a Client Service Coordinator! In this role, you will be responsible for delivering outstanding customer service and supporting the property management office to provide seamless day to day operations. Key responsibilities include acting as the first point-of-contact and concierge in the Property Management office, provide a warm and welcoming experience for customers and visitors, maintaining a high level of customer satisfaction, responding to customer needs in a timely manner, providing support to ensure smooth operations of the office, assisting new customers with onboarding procedures, assisting the Property Management team with projects and communication, and more as needed. The ideal candidate has at least one year of experience in either commercial real estate or in the hospitality industry, a bachelor's degree, proficient in Microsoft office or equivalent, and the ability to communicate effectively both verbally and in writing. This is an amazing chance to join one of the most successful real estate developers! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Senior International Admissions Counselor Opportunity in Boston! Do you believe in education's role in nurturing global perspectives and cross-cultural understanding among tomorrow's leaders? If you do, you are in the right place! We are a DYNAMIC and INNOVATIVE institution dedicated to empowering students from diverse international backgrounds to excel in an increasingly interconnected world. Our mission is to provide outstanding services that equip families with valuable insights, enabling them to make informed decisions to fulfill their educational aspirations. Through our personalized approach, we guide each student in uncovering their passions and unique talents, facilitating their self-discovery journey. You will: Lead and mentor a team of three admissions counselors Assist in developing plans for student's personal and intellectual development Work closely with the Undergraduate Directors What you bring: Bachelor's degree or higher from a top 30 American institution, according to US News & World Report. Critical thinking and problem-solving abilities. If you're looking for an organization that truly values education and student well-being, you've come to the right place. Join our dedicated team and help make a positive impact in the lives of students. We're excited to welcome you to our supportive community-apply today!

We are seeking an experienced and detail-oriented Program Coordinator to join a prestigious non-profit organization in Waltham, MA. This support coordinator will provide essential support to a mission-driven team. The position requires someone who is proactive, can work independently, prioritize their workload, and deliver high quality results. This role is Hybrid, 1 day onsite in Waltham, MA, contract-hire. Compensation: $23/hr, 50K Responsibilities: Client Case Management : Handle referrals, intakes, contracts, and closures. Maintain accurate data and resolve issues as needed. Correspondence & Documentation : Prepare and track client letters, compliance documents, and verification requests. Ensure accuracy and upload records. Monitor Coordination : Manage client monitor updates, send status notifications, and maintain database records. Meeting Support : Schedule and organize case meetings, prepare agendas, take notes, and handle logistics. Database & Reporting : Maintain database, assist with updates, ensure data accuracy, and generate reports. Administrative Support : Answer calls, assist with scheduling, update resources, and perform general office tasks. Qualifications: Bachelor's degree or equivalent experience required. Minimum 2 years of administrative experience, preferably in healthcare or handling confidential information. Strong organizational, problem-solving, and time management skills. Detail-oriented, proactive, and able to manage multiple tasks under deadlines. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint). Experience with client databases; data analysis is a plus. Excellent communication, writing, and customer service skills. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Work for an award winning company where you will have the training you need to add to your skill set, the schedule you want to maintain a great work-life balance, and the pay and benefits you deserve. Learn new skills and make a positive impact on people's lives every day. We are a family owned company where you are not a number, but a valued member of our team. The Resident Service Professional is often the first point of contact for prospective residents. This position allows you to build relationships with prospective residents and show them why they should select a Chestnut Hill Realty apartment as their home. Making residents feel at home is an important aspect of your position, with responsibilities that include maintaining high levels of resident satisfaction and retention. Successful Leasing Consultants have come from retail, customer service and hospitality backgrounds. Some of the benefits to you: Attractive total compensation package with hourly base pay plus commissions and incentives. The person in this position is empowered to drive their own success by achieving leasing goals and building professional relationships with prospective and current residents. Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off, PTO for volunteer hours Student Loan Debt Repayment program Chestnut Hill Realty apartment discount Strong promote-from-within company culture As a Resident Services Professional, you will: Build relationships with prospective residents, identify needs, show apartments, overcome objections, and close the deal by obtaining the lease paperwork. Assist in the planning and running of resident get-togethers or events on the property. Share in the responsibility of completing monthly administrative tasks in an orderly and timely manner to ensure the property's paperwork is organized and complete. Are you the right person for the job? Must be able to work the following schedule: Sunday-Thursday Don't have apartment leasing experience? Don't worry! All you need to be successful is to be interested in meeting and connecting with all types of people and the desire to learn. We have a Leasing training program which has produced 4 National Apartment Association award winners! Must be team oriented with ability to work independently on occasion Must have a customer service orientation with problem solving mindset. Knowledge of MS Word, Excel and Outlook. Ability to learn and operate company software programs If you are self-motivated, sales/customer service experience and the flexibility to work Sunday's and Holidays, we want to hear from you. Every day is different - demanding, rewarding, and fun. All job offers contingent upon satisfactory background check.

This is a full time 40-hour, Monday-Friday position. Second shift hours from 12-8:30pm. This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this specialized role, you will work collaboratively with our Emergency Department to ensure seamless delivery of excellent client service throughout outpatient emergency visits. This impactful role provides daily opportunity to make a positive difference in the quality of life of our patients and clients. The Coordinator will act as an integral point person for both clients and emergency veterinary staff; liaising information, facilitating patient movement within the hospital, and providing our clients with a valuable resource during their pet's emergency visit. Ideal applicants will have at least 2 years experience in a hands-on and/or client service role in a veterinary facility, animal shelter/humane society, or other animal related field. Relative experience in a human medical position is also welcomed. THE POSITION: Join our team of Client Care Coordinators who are responsible for facilitating client care from patient admission to discharge. They serve as a life-line to clients during their pet's visit - providing status updates and addressing questions/concerns to ensure the client is comforted and informed during their pet's care. This role relies on strong communication skills as the Coordinator is a direct line between our Veterinarians and the client, acting as a central resource and relaying critical information through multiple channels. This non-clinical client service role is perfect for someone who excels in providing outstanding client service, but wants the opportunity to also work with animals in a less technical role. Some Duties include: Introducing self to clients waiting for emergency services to offer support and proactively communicate wait times and other relevant policies. Identifying client/patient needs and assisting where possible Facilitating communication between the doctor and client during their pet's outpatient emergency care. Communications would include: Addressing client questions and soothing concerns, communicating emergency room wait times, coordinating follow up medical triage for waiting patients, relaying pertinent information on status and policies, confirming permission from clients for diagnostics or procedures during their visit, and presenting additional financial estimates. Assisting with movement of pets to and from their treatment areas within the hospital. Following Emergency Room/patient population to provide patient status updates to their families via various channels including phone, email, and text, in addition to face-to-face engagement. Providing photo updates and/or facilitating visitation upon admission to inpatient hospitalization. Celebrating patient success and offering kindness in the face of patient challenges and loss. Facilitating discharge of the patient, reuniting the pet with their family, guiding the client through the doctor's home care and medication instructions, and fielding questions regarding follow up care. WHO WE ARE: Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. Our Client Services Department is the hub of this busy hospital where we will see approximately 90,000 animals this year. APPLICANT REQUIREMENTS: We are looking for applicants who: possess excellent verbal and written communication skills, have proven excellence in client service, have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs, focus on operational/organizational excellence, demonstrates patience and empathy, strengths needed for this position. OUR BENEFITS: Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for your pet health care and pet food needs, and free on-site Boston parking! Experience Required Please attach a cover letter for this position with your application. 2 year(s): Prior experience of a minimum of 2 years veterinary practice experience in a technical or a general client services position, or relative experience in a human medical position. Preferred Previous work experience in a fast-paced, multi-veterinary hospital, emergency/referral practice or veterinary teaching hospital is a plus! Education Preferred Associates or better in Animal Science

*Date Posted*: 03/19/2025 *Hiring Organization:* Rose International *479951 *Job Title:* Landlord Support Coordinator *Work Model*: Hybrid *Shift:* Onsite 2 days and 3 days/week Remote. Initial training will be onsite for 2 weeks. *Employment Type: *Temporary *Estimated Duration (In months)*: 7 *Min Hourly Rate($)*: 21.00 *Max Hourly Rate($)*: 22.00 *Must Have Skills/Attributes:* Invoicing, Lease Documents, Microsoft Access, MS Excel, Real Estate *Job Description* *Required Education:* • High school diploma or GED. *Preferred Education:* • Bachelor's Degree in Business Administration, Marketing, Finance or similar field *Required Qualifications/Skills/Experience:* • At least 3 years of MS experience, including Teams, Outlook, which is used for follow-up and tracking, MS Word, including mail merges, Excel, and Access database knowledge. • Must have 2+ years of relevant work experience. • Strong computer skills are required. *Landlord Support Coordinator Overview:* • The candidate will be working on the Repair Team doing Landlord Support, including phone and email follow-up with Store Managers and Landlords on open work orders that are Landlord-responsible in order to get a resolution. • Must be able to multi-task and have excellent organizational and communication skills. • Must be able to multi-task and have excellent organizational and communication skills. • Strong computer skills are required. *Job Duties:* • They will be preparing the daily Landlord letters via a mail merge. • This candidate will work closely with the Landlord Administration Department escalating unresolved issues and clarifying responsibility. • They will assist the team on the daily work order queues which will consist of reviewing open work orders and assigning them to the correct vendors as needed. Industry: Healthcare Estimated Start Date: 04/07/2025 Dress Code: Business Professional *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Types: Full-time, Temporary Pay: $21.00 - $22.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Health savings account * Vision insurance Schedule: * 8 hour shift * Monday to Friday Application Question(s): * Do you have At least 3 years of MS experience including Teams, Outlook, Word including mail merges, Excel and Access database? * Do you have 2+ years of relevant work experience in landlord support, leasing or real estate environments? * Do you have experience in real estate or landlord support? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * Bachelor's (Preferred) Experience: * landlord support, leasing or real estate environments: 2 years (Required) * MS: 3 years (Required) Ability to Commute: * Woonsocket, RI 02895 (Required) Work Location: In person

Posted Tuesday, March 25, 2025 at 5:00 AM WHO WE ARE: Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation's trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We're motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success. WHAT WE BELIEVE: We respect each other and value our differences. We can be authentic and feel like we belong. We promote equity in our organization and our community. NCCI is looking for the right individual to take on an exciting opportunity in the workers compensation industry! We're seeking an Affiliate Services Executive to join our team and strengthen our partnerships with insurance carriers (Affiliates) in the Northeast United States. This role embraces ownership of strategic carrier relationship management, delivery of services, and overall value satisfaction with NCCI and our role in the workers compensation industry. In this key role, you'll represent the voice of the carrier, ensuring their needs are heard across the organization while helping NCCI develop solutions for the industry. You'll facilitate the development and implementation of the strategic plan and partnership between NCCI and its Affiliates. You will also ensure Affiliates are aware of, consulted on, and educated about NCCI's products and solutions, strategic direction, and initiatives, and in turn establish an effective channel to provide feedback. PLEASE NOTE: This position will be a home-based role covering a primary territory of the Northeast United States (including, but not limited to: Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont). Travel between 25%-50% of the time including overnight stays, air travel, and local driving when making carrier visits will be required. The selected candidate for this position must be located within the set territory and pass a Motor Vehicle Record (MVR) check satisfactory to NCCI. NOTE: NCCI will not sponsor applicants for work visas. WHAT YOU'LL DO: As an Affiliate Services Executive, you will have the opportunity to manage NCCI's relationships with a portfolio of carriers. Affiliate Services Executives are the primary point of contact responsible for listening to, gathering, and communicating carrier needs and concerns; and will partner and collaborate with NCCI peers to develop solutions to add value. Methods to accomplish include: Building and maintaining relationships with a broad disciplinary range of carrier staff, including C-suite level executives Developing and implementing affiliate annual carrier engagement plans, including in-person and virtual presentations/discussions with Carrier Executives and other carrier staff Communicating and discussing industry results with carriers, as well as sharing NCCI near and long-term strategic initiatives Increasing usage, awareness, and opportunities related to NCCI products and solutions by conducting annual Utilization Reviews with Affiliates to showcase products and solutions usage, insights, and participation Gathering and communicating industry insights and feedback to help shape NCCI's offerings and improve customer satisfaction Facilitating cross-functional collaboration to resolve issues, drive solutions, and increase customer satisfaction WHAT IT TAKES: Bachelor's Degree 10+ years of related experience in a workers compensation insurance role (senior underwriting, actuarial, claims/data reporting, account management) 3+ years operational experience in workers compensation Excellent communication, presentation, and relationship-building skills Strong understanding of workers compensation insurance operations and NCCI's products and services Working knowledge of NCCI jurisdictions and Independent Bureau states PREFERRED SKILLS & EXPERIENCES: Relevant industry certification (CPCU, AU, ARM, AIC, FCAS/ACAS or similar designation) Experience building relationships with carrier executives Ability to manage travel budget effectively by coordinating multiple visits per trip WHAT YOU'LL RECEIVE: Work for NCCI, the leader in workers compensation information providing data, insights, and tools for almost 1,000 insurance companies Competitive starting base pay plus a targeted annual performance bonus Fantastic benefits package and total rewards offerings Wonderful team of dynamic people to work with who are fun, caring, and friendly Positive work environment and culture that celebrates success and honors each other's contributions to the team NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment. We require a drug screen and background check. Smoke-free environment. #J-18808-Ljbffr

As a BIM Coordinator at EFR, you will play a critical role in the planning, development, and execution of plumbing projects. You will collaborate with project managers, engineers, and design teams to create detailed 3D models and coordinate all plumbing-related aspects within a project's BIM environment. Your expertise in BIM technology will help optimize project efficiency, reduce errors, and enhance overall project quality. **Key Responsibilities: ** 1. **BIM Modeling: ** Create and maintain accurate 3D BIM models of plumbing systems using software such as AutoCAD MEP, Revit, Navis works and/or other industry-standard BIM tools. 2. **Coordination: ** Collaborate with architects, engineers, and other stakeholders to ensure plumbing designs align with overall project goals and standards. 3. **Clash Detection: ** Conduct clash detection analysis to identify and resolve conflicts between plumbing systems and other building components. 4. **Documentation: ** Generate detailed plumbing drawings, specifications, and schedules from BIM models for use in construction and coordination meetings. 5. **Quality Control: ** Ensure BIM models adhere to industry standards and best practices, and maintain data integrity throughout the project lifecycle. 6. **Collaboration: ** Foster effective communication and collaboration among project teams to facilitate the flow of information and resolve issues promptly. 7. **Training: ** Provide training and support to team members on BIM tools and processes to enhance proficiency within the company. 8. **Continuous Improvement: ** Stay up to date with industry trends, advancements in BIM technology, and best practices to improve company processes and workflows. **Qualifications: ** - Bachelor's degree in engineering, Construction Management, or previous work experience - Proven experience as a BIM Coordinator in the commercial plumbing or construction industry. - Proficiency in BIM software, such as Fast Pipe, AutoCAD MEP, Revit, Navisworks, and similar tools. - Strong knowledge of plumbing systems and industry standards. - Excellent problem-solving and analytical skills. - Effective communication and collaboration abilities. - Detail-oriented with a commitment to accuracy and quality. - Ability to work in a fast-paced, deadline-driven environment. **Benefits: ** - Competitive salary - Health, dental, and vision insurance - Retirement savings plan - Professional development opportunities - Collaborative and innovative work environment - Opportunities for advancement **How to Apply: ** Interested candidates are invited to submit their resume, cover letter, and portfolio showcasing relevant BIM work to EFR Mechanical. Please include "BIM Coordinator Application" in the subject line of your email. EFR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Skills & Experience • 1-2 years of similar experience (call center, help desk, admin assistant) • Customer facing experience- this is imperative • Able to work on site from Monday-Friday in Canton, Massachusetts • Demonstrated ability to trouble shoot and problem solve. • Ability to listen, talk, and type simultaneously. -Technical by nature Job Description • Answering franchisee and crew contacts, resolving issues that may have a technical aspect to it. Channels are phone calls and emails. • Actively listen, acknowledge, accurately categorize contact reasons/experiences, and respond accordingly. • Keeping up to date on email communications. • Ability to multitask using multiple databases to accurately research and respond to inquiries. • Ensure data/report integrity by continuously understanding use of tools and the business needs for information. • Identify, communicate, and escalate in a timely manner contact trends to your manager to ensure proactive response/resolution Compensation: $18/hr. to $20/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

REPORTS TO: Senior Director of Behavioral Health Services Department or their designee STIPEND POSITION OVERVIEW: The Behavioral Health Services Department (BHS) seeks to develop a talent pool of current BHS School Psychologists to create and provide professional development within the department, within the district, and at schools. This opportunity will occur primarily from January 1, 2025, to June 30, 2025, and is expected to take up to 175 hours. This position is required as part of a DESE grant that BPS has received. RESPONSIBILITIES: This person will be responsible for: Scheduling: scheduling all BSBBHC events including finding physical space or creating a Zoom link for the training, and sharing logistics of the training session with the organizer(s) Membership: responsible for updating and maintaining the BSBBHC membership, including the list-serve, member directory, registration on PartnerBPS, and monthly meeting attendance Data: Maintain and report attendance, share data and presentation information about the BSBBHC Communications: Be responsible for sharing information between the district and members. Develop the annual BSBBHC report and update the BSBBHC website. Collaboration: Actively participate in brainstorming sessions and contribute creative solutions to challenges. Foster a collaborative and inclusive environment within the taskforce. The stipend will be paid $9,941.75 and once the responsibilities are completed. QUALIFICATIONS - REQUIRED: Currently working in Boston Public Schools; Appropriate school psychologist licensure.

Are you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Neuroradiologist Worcester, MA UMass Memorial Medical Group seeks an ABR/ CAQ certified Neuroradiologist to join our Division within the Department of Radiology. We welcome and support physician caregivers from all Academic Ranks to apply and join us in our relentless pursuit of healing. About our Department: Our department is comprised of ~80 Radiologists, 20 residents, 9 fellows and 15 PhDs. The Division of Neuroradiology provides clinical focus in stroke imaging including perfusion, adult tumor imaging, advanced Neuroimaging including DTI and BOLD imaging, head and neck tumors and neurodegenerative diseases. Our Top Tier Benefits Reflect Your Value and Needs. We offer a hybrid remote and on-site schedule when applicable Comprehensive medical, dental and vision coverage 7-9 weeks of paid time off (vacation/CME/holidays) Practice/CME allowance to pursue and maintain advancement Employer-funded retirement contributions of 8% of base salary, with additional retirement plan options Comprehensive tuition reimbursement benefit to include loan repayment We qualify for eligible employer for PSLF Paid family and medical leave; short-term and long-term disability program Hospital liability insurance Concierge Services for Relocation, if applicable to your role All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Class Definition After submitting an application, it will be required to sit for and pass the Civil Service Exam before being offered an interview for the position This examination is being offered to establish a civil service list that will be in effect for up to four years per RI General Law § 36-4-20. EXAMINATION WEIGHT: 100% WRITTEN GENERAL STATEMENT OF DUTIES: To perform casework duties and responsibilities of a specialized nature; and/or to be assigned to a special area of service in child and family services and family preservation, family support and/or family reintegration; such assignments can be considered unique for various reasons such as geographical location, irregular hours of work, and the nature of the work which could include: to appear and present material at Court hearings and trials; to exercise basic computer skills; to maintain and improve skill level through ongoing relevant training and education; and to do related work as required. Illustrative Examples of Work Performed Knowledges, Skills, Capabilities: A thorough knowledge of social casework principles, practices, and techniques and the ability to apply these effectively; a thorough knowledge of individual physical emotional and behavior patterns as well as the social, cultural, ethnic, and economic factors that contribute to personal maladjustment and dependency and the forces that effect interpersonal and interfamilial relationships and impair parental functions; a thorough knowledge of the wide variety of the diverse population (i.e.: cultural, ethnic, socio-economic, and alternative lifestyles) serviced by state agencies and departments and the ability to apply this knowledge effectively; a working knowledge of the provisions of federal and state laws relating to the performance of caseworker duties and responsibilities of an extraordinary nature; and/or to be assigned to children and family preservation services; knowledge of resources in the community offering specialized services to children and their families, particularly the voluntary services; the ability to establish and maintain effective relationships with individuals and groups within and outside the agency; basic computer skills including keyboarding, use of a mouse device, and word processing; and related capacities and abilities. Required Qualifications for Appointment Education: Such as may have been gained through: possession of a bachelor's degree from an accredited institution of higher education in sociology, or psychology, social work, child development, or a related field; and Experience: Such as may have been gained through: two years experience in the field of family and children services. Special requirement: maintain a valid drivers license. Applicants MUST submit a copy of their degree or transcript (official or unofficial). Applicants can forward copy of degree or transcript to **************************. Special Requirement: Must maintain a valid driver's license. SPECIAL NOTE TO CANDIDATES: This classification provides child and family casework and family preservation services, where the "child" is the focus of case management. Therefore, to qualify and participate in this examination process, candidates must possess a minimum of two years of experience in the field of family and children services as described in this classification. Supplemental Information WHEN TO APPLY Apply within the application period as shown on this announcement. MINIMUM REQUIRED RATING The minimum required final earned rating shall be 70. Whenever two or more competitors have equal final earned ratings, their names shall be arranged on employment or promotional lists in the order of their performance on the written tests; provided, however, that when such arrangement fails to resolve a tie, the order on the lists shall be the same as the order in which their applications were time-stamped in the Division of Human Resources or by seniority within state service. Where practical, determination by seniority shall have preference. DEFINITION OF VETERANS CREDIT (RIGL § 36-4-19) The names of all persons attaining the minimum final earned rating established by the personnel administrator shall be placed upon the employment list in the order of their ratings; provided, however, that there shall be added to the final earned ratings of examinees who are veterans in competitive tests for entrance into the classified service, but not for promotion in the service, who receive at least the minimum required final earned rating as stated in the public notice, service credits amounting to five (5) points for veterans or service credits amounting to ten (10) points for disabled veterans. On all employment lists, the letter "V" shall be placed opposite the name of each veteran as defined in chapter 3 of this title, who, by reason of his or her final earned rating, is entitled to have his or her name placed on an employment list, and the letters "DV" shall be placed opposite the name of each disabled veteran, as defined in chapter 3 of this title, who, by reason of his or her final earned rating is entitled to have his or her name placed on the list. "War veteran" means any veteran of any conflict war, undeclared war or contingency operation who has earned a campaign ribbon or expeditionary medal for his or her service, in these operations, as noted on acceptable military documentation. The war veteran must have been honorably or generally discharged from the armed forces of this nation. "Veteran" means a person who served on active duty for other than training for a period of more than thirty (30) days and was discharged or released there from with other than a dishonorable discharge; or was discharged or released from active duty because of a service-connected disability; or served as a member of the national guard or reserve forces and served a minimum of twenty (20) years of honorable service in the national guard or reserve forces, has received a certificate of retirement and has been honorably or generally discharged from the national guard or reserve forces. LOCATION OF JOB DESCRIPTIONS A class specification describing the duties of the position and the minimum qualifications is available on the Division of Human Resources' website: ************** Click on "Classification and Compensation - Job Specifications." INVESTIGATION The Division of Human Resources reserves the right to investigate all statements made on your application and to require proof of such statements when deemed necessary. PROMOTIONAL EXAMINATIONS (RIGL § 36-4-22) A person is eligible for promotional examination provided the employee is currently employed in the classified, unclassified, or non-classified service as of the official closing date of the examination announcement or twenty one (21) calendar days prior to the administration of the first phase of the examination, whichever is later, and meets one or more of the following requirements; (a) any employee who holds or within three (3) years has held permanent status in the classified service; (b) any employee who is serving in a probationary period as of the official closing date of the examination announcement; (c) a minority (as currently defined in federal employment law as Blacks, Hispanics, American Indians including Alaska Natives, and Asians including Pacific Islanders) who is a qualified exam applicant seeking entry to a classification where there is a manifest imbalance in the job category; or (d) any employee who has served twelve (12) months service in the classified, unclassified, or non-classified service and, in addition, meets the minimum requirements established in the class specification. Promotion lists shall remain in effect for a period of three (3) years or until exhausted or until combined with or replaced by a more recently prepared list. This section shall not apply to the Rhode Island State Police or the Legislative Branch of state government. An employee who is not on the promotional list shall be eligible to take the promotional examination for the position the employee occupies. ADDITIONAL POINTS (RIGL § 36-4-31) Any employee who holds temporary or provisional status for at least twelve consecutive months in the class in which (s)he is serving and who takes the appropriate examination for the position shall receive in addition to his/her test score five additional points for each year of state service, which shall be added to his/her test score, provided however, that in no case shall an employee receive credit for more than four years of service. An employee who holds temporary provisional status for at least twelve consecutive months in the class in which (s)he is serving and is found to be reachable for certification to the position (s)he holds shall be appointed to the position unless the appointing authority certifies to the Personnel Administrator that said individual's service has been unsatisfactory.

The Springfield Housing Authority, consistent with its equal opportunity and affirmative action policies, invites applicants to apply for the part-time position of Youth Engagement Coordinator at Duggan Apartments. This is a grant position available through June 30, 2024. Part Time (12 hours). No benefits. Compensation: $21.22 per hour. Hours: between 3:00 pm and 6 pm. Resumes and applications will be accepted until the position is filled. Youth Engagement Coordinator at Duggan Apartments The Youth Engagement Coordinator is responsible for overseeing various program areas for the youth, teen, and family including but not limited to financial literacy workshops, workshops on career planning, job club, tutoring, after-school program, summer employment program. The incumbent provides quality customer service and ensures a safe, fun, and positive environment for the youth and teen. Essential Functions: 1. Assists the Director of Resident Services in planning curriculum, and coordinating and promoting Youth, Teen and Family programming; Works hands-on in programs, activities and special events as needed; Provides quality customer service to members, volunteers and participants; 2. Performs administrative duties which support the Youth, Teen and Family programs; 3. Assists with the implementation and delivery of department trainings; 4. Coordinates and organizes meetings, events, workshops, and field trips; 5. Promotes the program and recruits the participants, reaches out to local community organizations, business and community leaders, identifies resources to provide free and high quality services for the program participants; 6. Refers to resources and provides guidance and assistance with identifying educational and vocational prospects, as well as with applying for jobs, financial aid, scholarship, and job search; Supervises after school program, use of the computer lab; 7.Provides support to Talk/Read/Succeed early education program and other programs and initiatives offered by the SHA Resident Services Department; 8. Prepares reports. Qualifications: Minimum of three (3) year of experience working within Youth, Teen, or Family programming; Demonstrated ability to provide and role model quality customer service; must be self-directed and detail-oriented; able to work independently; organization and communication skills; ability to work with diverse population; Computer skills. Usual office conditions.

Start your veterinary career as an Associate IndeVet: a first job so awesome, you won't need a second. The IndeVets GP Rotating Mentorship Program is a comprehensive, paid mentorship program designed specifically for new and recent grads. This program is designed to help you step into a full-time vet med career more confidently, and with more hands-on support. If you're a practicing vet looking to make a career transition into small animal general practice, this program is built for you, too. When you join us as a fully paid IndeVet you get: Six months of practical experience in clinical settings, all with your mentor by your side for real-time guidance. More experience in more settings. Get access to the full spectrum of care - corporate, private, shelters and specialties. Weekly check-ins with your Director of Clinical Excellence, who will coach you, offer advice on reaching your goals, and just be there to listen if you ever want to vent (we've been there, too). Access to our IndeVets GP Clinical Certification course takes the vast knowledge you gained in vet school to the next level. Hands-on labs covering ultrasound, surgery, and dentistry Fear-Free and BlendVet (DEIB) Certification Communication and conflict management training A wealth of mental health and wellness resources, including access to our veterinary social worker for 1:1 support 24/x7 access to our private clinical channel on our IndeVets App. Think of it like a group chat with a few hundred of the smartest crew from vet school. Our Veterinary Social worker partners with you, your clinical leadership team, and the rest of IndeVets to give support in those times where we question why we ever wanted to do this in the first place. Here are the basic clinical requirements for joining the program: Ability to work a minimum of 34 hours/week Active veterinary license/DEA license/CDS license (if applicable) or ability to apply for a license in the state you're applying to work in Thrives on feedback and collaboration An aptitude and desire to learn strong clinical skills and excellent client communication All of the best benefits, none of the burnout. First-year salaried compensation based on 30 hours per week in clinic with a mentor and 10 hours per week for remote training and support. A variety of medical, dental, vision insurance options, including two medical plans that are fully paid by IndeVets Continuing Education allowance (plus additional PTO for CE) and license reimbursement Paid Parental Leave 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period A dedicated stipend to cover whatever you need for better mental and physical health Company-Paid Short-Term Disability Insurance Company-Paid Professional Liability Insurance (Just like your PLIT, but free to you.) Membership Perks: deeply discounted memberships to VIN, VETgirl, Fear Free certification, and more! Generous Paid-Time Off We are where you are, or we're getting there. We are in 33 states and growing every day. Just send us a message letting us know where you're located, and we'll work out the rest. Our vets have some incredible things to say. Don't just take it from us. See and hear for yourself what our docs love most about IndeVets. (************************************************************ About IndeVets Doctor-driven and vet-led since day one, IndeVets was founded in 2017 to bring balance, fulfillment, and joy to veterinary medicine. In an industry burdened by extreme burnout, we've created new ways to work so veterinarians can achieve professional success without personal compromise. We empower vets with the freedom to build their own schedules, choosing when, where, and how they work at thousands of partner hospitals nationwide. Our associate vets receive deep-seated support and select roles tailored to their evolving needs. We are redefining the industry by growing the businesses of our partner hospitals with the best vets, who are once again fueled

Woburn Public Schools Student Services Coordinator District Wide DEFINITION: The Student Services Coordinator is a member of the school staff designated by the Superintendent of Schools. The purpose of this position is to assist the Director of Student Services and Principals in all duties necessary for the proper and efficient operation of the Special Education Programs and Special Education students. Under the supervision of the Director of Student Services, the Student Services Coordinator oversees all aspects of special education programming. PREREQUISITE TRAINING AND EXPERIENCE: * Minimum: Master's Degree from an accredited institution in the field of Education * Minimum: Minimum of five years of special education or related experience at the level * Minimum: Massachusetts Department of Elementary and Secondary Education certification as an Administrator of Special Education SALARY: As determined by the Superintendent of Schools WORKING TIME: The Student Services Coordinator will be required to work 220 school days, at the discretion of the Superintendent, Assistant Superintendents, or Director of Special Education. The length of the workday will be 8:00 a.m. to 4:00 p.m. but may vary to accommodate outside agencies, students, and their families. DUTIES: The Student Services Coordinator shall: * Coordinate and manage all aspects of the Woburn Public Schools Special Education Programs, Special Education services, as well as Extended Year Special Education Program for students. * Oversee programs; assist in the development of new or expanded programs to continuously meet the fluid needs of special education students * Oversee and ensure compliance with special education services; assist with any compliance issues, PRS complaints, and parent complaints * Inform and assist the Director of Special Education and principals with staffing challenges; support building principals with ongoing scheduling and staffing of special education students * Ensuring special education classrooms have appropriate and available specialized curriculums. Coordinating any necessary professional development regarding specialized curriculums. * Ensure that all necessary procedures, (paperwork, updated testing, meetings, progress reports etc.) are followed by Special Education Team Chairs and Special Education Teachers, in accordance with Special Education Regulations * Oversee team chairs with up-to-date rosters, program rosters, liaison caseloads, liaison assignments, and related service provider caseloads * Oversee process for students entering, leaving, or changing programs at the level; keep Director of Student Services and building principals informed of program rosters; assist with transportation scheduling, routes, and complaints * Assist Team Chairs and Special Education Teachers with complex team meetings for special education students, privately placed/parochial students, or as assigned by the Director of Student Services * Support and monitor all contentious cases or cases involving attorneys and advocates; assist with all special education students with discipline issues and/or Manifestation Determination meetings * Keep Director of Student Services, Assistant Director of Student Services, and all principals informed of situations regarding complex students and contentious cases; assist with placement of move-ins * Implement transition processes and planning across buildings in coordination with principals; coordinate elementary to middle transitions and middle to high school in collaboration with team chairs; hold transition meetings with administrators and staff * Plan and conduct relevant and ongoing professional development for special education staff, including instructional assistants, in conjunction with building principals * Hold department meetings with all Special Education Team Chairs, Special Education Teachers and Related service providers, Designated SISPs * Supervise, Observe and Evaluate special education staff and related service providers as assigned; Assist and mentor new special education staff as assigned * Oversee initial and re-evaluation process to ensure that updated, valid testing materials are used and comprehensive reports are produced; assist with inventory and ordering of assessment materials and instructional tools * Communicate and meet with outside agencies as needed (DCF, DDS, DMH) and communicate with outside providers for complex students and homeless students * Collaborate with SEPAC and attend SEPAC meetings as needed; facilitate positive community engagement * Assist with monitoring department compliance with Federal and State Special Education Regulations with regard to referrals, reevaluations, team meetings, the development of Individualized Education Programs (IEPs), program monitoring (State indicators), and Tiered Focus Monitoring (TFM), medicaid, and circuit breaker filings * Collaborate with fellow Student Services Coordinators to ensure consistent protocols and a continuum of services across the district * Perform all other duties as assigned by the Superintendent of Schools, Assistant Superintendents, Director of Special Education, and/or Assistant Director of Special Education At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer and a district member of Mass Partnership for Diversity in Education

About the Opportunity The Department of Applied Psychology is looking for an Academic Coordinator to join their team. The Academic coordinator is an integral part of operations of the Department of Applied Psychology. The coordinator is a key support for the clinical experiences of our Counseling Psychology, School Psychology, and Applied Behavioral Analysis students. In addition, the coordinator is the primary lead on academic course scheduling, with nearly 300 students being supported. Responsibilities: The Academic Coordinator serves the as the department's initial and key point of contact for inquiries about programs, policies, and processes. The coordinator carries out day-to-day assignments in conducting the department's operations to make it run more efficiently and effectively. The coordinator also gathers, organizes, and analyzes data from a variety of sources for recordkeeping, reporting, analysis, and program management. The Academic Coordinator will also provide clinical support to ensure that all students have updated clinical files, liability insurance, completed CORI checks, etc. Qualifications: Knowledge of MS office products, project management, and office operations. Ability to influence others to reach agreement; explain and clarify complex information (verbally and in writing) using tact and diplomacy. Independently prioritize, organize and manage multiple activities with attention to detail as normally acquired through a Bachelor's degree (or equivalent) and at least two years of experience, preferably in higher education or a large organization. Position Type Academic Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 106S Expected Hiring Range: $47,891.00 - $65,849.00 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

bryt Academic Coordinator Webster Public Schools is seeking a qualified Special Education Teacher for the position of bryt Academic Coordinator at Webster Middle School. Responsibilities include but are not limited to case management, maintaining work tracking/academic data, and consultation with colleagues, students and/or parents/guardians on a regular basis. Preference given to candidates with experience working with students who have fallen behind in association with a medical or mental health disruption. All candidates must hold a Massachusetts Department of Elementary and Secondary Education License (Moderate Disabilities Prek-8).

Job SummaryUnder the Supervisor's direction, the Member Appeals and Grievances Department Coordinator assists with all operational aspects of the Member Appeals and Member Grievances process for Commercial, TMP and Public Plans products. Responsibilities include, but are not limited to: distribution and classification of cases in compliance with applicable timeframes and regulations, gathering information on behalf of the specialists with external vendors , coordinating the request for medical records, tracking effectuations, facilitating delivery of appeals and related information to key departments and appeals committee members; analyzing and reporting data regarding department processes as requested from management; note trends in Member Appeals and Grievances and notify supervisors of their findings and ensuring professional handling of Medicare Part D Appeals and Fast Track Appeals timely and in compliance with CMS regulations. The coordinator must possess broad understanding of all products and benefits as well as have an understanding of regulatory requirements and timeframes. The Coordinator routinely interacts with providers and other internal and external constituents. Essential functions will occur simultaneously; therefore, the employee must be able to appropriately handle each of these functions, prioritize them, and seek assistance when necessary. These essential functions need to be performed on a consistent and regular basis, using good judgment. The employee must have the ability to learn and apply Tufts Health Plan policies and complex and frequently changing regulatory requirements consistently and the judgment to seek out guidance as needed. Key Responsibilities/Duties - what you will be doing Assign new verbal and written appeals and grievances to Appeals and Grievances specialists Enter initial member appeals and grievances data into the system of record and maintain accuracy of appropriate data. Review all incoming appeals for potential expedites, assign and notify management as appropriate. Reviews and appropriately classifies grievances and appeals Track and ensure the timely distribution of all processes addressed by appeals and grievances specialists. Process Part D Appeals: Gather appeal information and criteria information from department systems Outreach to providers for additional information in compliance with CMS guidelines Summarize and send requests to Medical Directors for decisions Complete decision letters and verbal notification of outcomes according to CMS guidelines Process cases according to CMS regulations and time frames Process Fast Track Appeals including: Monitors Fast Track appeal phone line and RightFax for new cases and notifies A&G management and Case Management representatives via email Corresponds with providers and members as required (timely and accurate correspondence and telephone contact as appropriate). Acts as a liaison to Case Management for obtaining discharge summary to complete DENC's and DNOD's. Completes data entry and documentation requirements in multiple systems. Escalates issues to Manager, Supervisors, and Case Manager Supervisors as needed to complete DENC's, and DNOD's. Responsible for compliance with all CMS and Livanta timelines. Support the specialists in the completion of appeals and grievances including but not limited to Requesting and tracking receipt of appropriate medical records Gathering information and uploading to the system of record from external vendors Identifying and attaching appropriate sections of member EOCs in the appeals file Printing and distributing appeals packets as needed Track and complete AOR process Develop appeals meeting agendas for the various Appeals Committee meetings. Assists in departmental reporting Provide in department projects, as assigned Qualifications - what you need to perform the job EDUCATION: (Minimum educations & certifications required) BA/BS or equivalent in health care, administrative or related field preferred. EXPERIENCE: (Years of experience) 1-2 years of experience in a health care and/or administrative setting preferred. SKILL REQUIREMENTS: (Include interpersonal skills) Excellent organizational skills required. Excellent interpersonal/communication skills are essential. Must have computer skills with experience in EXCEL, and WORD. Must have knowledge and demonstrated ability in the use of Windows applications and other comparable systems/applications. Knowledge of basic medical terminology a plus. Individual must be able to appropriately identify urgent situations and follow the appropriate protocol. Position also requires the ability to manage multiple priorities as well as having the initiative, judgment and perception to operate within a fast paced, high stress environment. Individual must possess strong organizational, logical reasoning, analytical, and problem solving skills as well as the attention to detail necessary to act within this complex environment. Individual must also be able to work independently but be able to identify when they should ask for help. The individual should be flexible in order to respond to changing needs in the Department. Must be able to work well independently and as a team member. Must be able to work closely with other department staff and must have work coverage plan in place in preparation for scheduled and unscheduled absences, due to importance of position to department's compliance with various processes. Requires excellent interpersonal skills and an ability to recognize and understand sensitive customer oriented issues. Position also requires daily contact, by telephone, with members, providers and Tufts HP internal departments.WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel): Must be able to work under normal office conditions and in a remote capacity from home as required. Work requires simultaneous use of a telephone/headset and laptop/keyboard and sitting for extended durations. May be required to work additional hours beyond standard work schedule. Weekend Coverage may be required on a rotating basis as regulated for line of business. May require occasional weekend hours or evening hours as the needs of the various lines of business dictate. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Compensation & Total Rewards Overview As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law. Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes: Medical, dental and vision coverage Retirement plans Paid time off Employer-paid life and disability insurance with additional buy-up coverage options Tuition program Well-being benefits Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit Who We Are Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Scam alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact . This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Contact Coordinator Shift: 8am-5pm Duration: 3 Month Contract RESPONSIBILTIES: Answering Dunkin' and Baskin Robbins franchisee and crew contacts, resolving issues that may have a technical aspect to it. Channels are phone calls and emails. Actively listen, acknowledge, accurately categorize contact reasons/experiences, and respond accordingly. Keeping up to date on email communications. Ability to multitask using multiple databases to accurately research and respond to inquiries. Ensure data/report integrity by continuously understanding use of tools and the business needs for information. Identify, communicate, and escalate in a timely manner contact trends to your manager to ensure proactive response/resolution. EXPERIENCE AND EDUCATION QUALIFICATIONS: 1-2 years of similar experience (call center, help desk, admin assistant) Customer facing experience- this is imperative Able to work on site from Monday- Thursday in Canton, Massachusetts Demonstrated ability to trouble shoot and problem solve. Ability to listen, talk, and type simultaneously. Contract/Contract-to-Hire Roles: Compensation: $18/hr to $20/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.