What does a Service Attendant do?

Updated January 8, 2025
7 min read
What does a Service Attendant do

A service attendant is an employee who is employed to provide general maintenance services and maintain the cleanliness of the upkeep of the premises. Service attendants must support sales associates in a store as well as provide excellent quality services to guests and customers. They receive new merchandise from vendors while maintaining inventory controls of this new merchandise. Service attendants are also required to interact with the management and co-workers so that the best services are provided to their customers.

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Service attendant responsibilities

Here are examples of responsibilities from real service attendant resumes:

  • Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
  • Utilize water blasters, ride-along scrubbers, blowers
  • Receive CPR training and basic first aid.
  • Inspect finish goods for compliance to QA standards
  • Maintain fuel logs and for FAA monthly reviews.
  • Gather food orders from hotel guests, enter orders into POS system.
  • Operate under OSHA standards, rules and regulations for safety and PPE.
  • Interact with potential adopters, provide tour and help them connect with pet.
  • Educate public on adoption programs and assist public with choosing their new pet.
  • Perform light plumbing, and electrical, and are responsible for overseeing others building attendants.
  • Verify inventory, complete sales and handle money transactions using original cash register and POS system.
  • line service duties include ushering and refueling various aircraft, assisting with FBO product sales and inventory.
  • Castle & Cooke is a private FBO station that services and houses private aircraft for tons of different clients.
  • Used hand and power tools such as dollies, floor polishers, ladders, vacuum cleaners, mops and floor strippers.
  • Assist veterans and disable veterans throughout hospital.

Service attendant skills and personality traits

We calculated that 12% of Service Attendants are proficient in Cleanliness, Patients, and Customer Service. They’re also known for soft skills such as Communication skills, Customer-service skills, and Computer skills.

We break down the percentage of Service Attendants that have these skills listed on their resume here:

  • Cleanliness, 12%

    Developed a protocol system to increase cleanliness and efficiency of bus maintenance.

  • Patients, 10%

    Provided excellent customer assistance, accommodated patients to their individual needs, and resolved any dining problems.

  • Customer Service, 9%

    Work in a fast-paced environment where efficient service is combined with excellence in delivering quality customer service to residents.

  • Strong Customer Service, 7%

    Gained experience in sales techniques, developed strong customer service skills while working in the retail/sales portion of the company.

  • PET, 6%

    Keep records on individual pet, including daily observations and information activities performed, meals severed, and medication administered.

  • Meeting Rooms, 4%

    Delivered orders to guest and meeting rooms promptly, responded to all guest queries regarding menu items and beverages.

"cleanliness," "patients," and "customer service" are among the most common skills that service attendants use at work. You can find even more service attendant responsibilities below, including:

Communication skills. The most essential soft skill for a service attendant to carry out their responsibilities is communication skills. This skill is important for the role because "food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." Additionally, a service attendant resume shows how their duties depend on communication skills: "organized and delivered meals to guests upon receiept of completed order ticket through communication with food service team. "

Customer-service skills. Many service attendant duties rely on customer-service skills. "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry," so a service attendant will need this skill often in their role. This resume example is just one of many ways service attendant responsibilities rely on customer-service skills: "promoted high quality service, which encouraged repeat customers, increased ridership, and enhanced the amtrak brand"

Physical strength. Lastly, "physical strength" is an important element of what a service attendant does. Service attendant responsibilities require this skill because "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." This resume example highlights how service attendant duties rely on this skill: "repaired and maintained all guest room furnishings, and physical plant. "

See the full list of service attendant skills

The three companies that hire the most service attendants are:

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Compare different service attendants

Service attendant vs. Rooming house keeper

The extent of a rooming house keeper's responsibilities will vary on the organization or industry where one is employed. Most of the time, it is their job to perform various household chores such as cleaning bedrooms and bathrooms, washing dishes, doing the laundry, and even vacuuming particular areas. There are also instances where they must prepare meals, arrange closets, iron and fold pieces of clothing, and discard trash. Furthermore, it is essential to coordinate with other employees at all times and adhere to the directions of employers.

We looked at the average service attendant salary and compared it with the wages of a rooming house keeper. Generally speaking, rooming house keepers are paid $1,574 higher than service attendants per year.Even though service attendants and rooming house keepers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require patient rooms, guest rooms, and front desk in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between service attendants and rooming house keeper. For instance, service attendant responsibilities require skills such as "cleanliness," "patients," "customer service," and "strong customer service." Whereas a rooming house keeper is skilled in "clean laundry," "polish floors," "window sills," and "clean bathrooms." This is part of what separates the two careers.

Rooming house keepers really shine in the telecommunication industry with an average salary of $30,178. Comparatively, service attendants tend to make the most money in the health care industry with an average salary of $29,539.The education levels that rooming house keepers earn slightly differ from service attendants. In particular, rooming house keepers are 1.3% less likely to graduate with a Master's Degree than a service attendant. Additionally, they're 0.0% less likely to earn a Doctoral Degree.

Service attendant vs. Housekeeping cleaner

A housekeeping cleaner is an individual who provides general cleaning services. Your tasks may vary but typically include vacuuming, dusting, mopping floors, and cleaning bathrooms, bedrooms, and kitchens. Other tasks that you will perform include changing towels and sheets, emptying bins and taking waste to disposal areas, and replenishing supplies such as toilet paper and soap. In addition, you will be responsible for cleaning windows, woodwork, and walls and lifting and moving lightweight equipment and objects. You will also be tasked to clean and maintain hallways.

A career as a housekeeping cleaner brings a lower average salary when compared to the average annual salary of a service attendant. In fact, housekeeping cleaners salary is $2,012 lower than the salary of service attendants per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both service attendants and housekeeping cleaners have skills such as "cleanliness," "patient rooms," and "guest rooms. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that service attendant responsibilities requires skills like "patients," "customer service," "strong customer service," and "pet." But a housekeeping cleaner might use other skills in their typical duties, such as, "caulking," "light fixtures," "window sills," and "laundry room."

Housekeeping cleaners earn a lower average salary than service attendants. But housekeeping cleaners earn the highest pay in the health care industry, with an average salary of $28,192. Additionally, service attendants earn the highest salaries in the health care with average pay of $29,539 annually.Average education levels between the two professions vary. Housekeeping cleaners tend to reach similar levels of education than service attendants. In fact, they're 1.5% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

Service attendant vs. Maid housekeeper

A house cleaner is responsible for maintaining the cleanliness and orderliness of a property. House cleaners utilize cleaning tools and equipment to perform housecleaning duties efficiently. They often do tasks depending on the schedule set by the homeowners. A house cleaner must have excellent time-management and multitasking skills, especially when doing thorough cleanings for large premises like commercial establishments. They must also inform the homeowners of any accidents and respond to questions and complaints professionally.

An average maid housekeeper eans a higher salary compared to the average salary of service attendants. The difference in salaries amounts to maid housekeepers earning a $856 higher average salary than service attendants.Using the responsibilities included on service attendants and maid housekeepers resumes, we found that both professions have similar skill requirements, such as "customer service," "patient rooms," and "guest rooms.rdquo;

The required skills of the two careers differ considerably. For example, service attendants are more likely to have skills like "cleanliness," "patients," "strong customer service," and "pet." But a maid housekeeper is more likely to have skills like "taking care," "fold laundry," "clean bathrooms," and "window sills."

Maid housekeepers earn the highest salary when working in the manufacturing industry, where they receive an average salary of $28,828. Comparatively, service attendants have the highest earning potential in the health care industry, with an average salary of $29,539.maid housekeepers typically earn similar educational levels compared to service attendants. Specifically, they're 1.7% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

Service attendant vs. House cleaner

House cleaners average a higher salary than the annual salary of service attendants. The difference is about $545 per year.

Even though a few skill sets overlap between service attendants and house cleaners, there are some differences that are important to note. For one, a service attendant might have more use for skills like "cleanliness," "patients," "strong customer service," and "meeting rooms." Meanwhile, some responsibilities of house cleaners require skills like "taking care," "home health," "customers homes," and "dependability. "

In general, house cleaners earn the most working in the hospitality industry, with an average salary of $29,790. The highest-paying industry for a service attendant is the health care industry.The average resume of house cleaners showed that they earn similar levels of education compared to service attendants. So much so that theyacirc;euro;trade;re 1.3% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.0%.

Types of service attendant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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