How To Become A Service Attendant: What It Is and Career Path

What is a service attendant and how to become one

Updated January 8, 2025

4 min read

A service attendant is a person who provides customer service and assistance in various industries, including hospitality, transportation, and retail. They are responsible for ensuring that customers are satisfied with their experience by answering questions, providing information, and resolving issues. Service attendants may also perform tasks such as cleaning, restocking, and maintaining equipment and facilities. Their main goal is to provide exceptional service to customers and ensure that they have a positive experience.

ScoreService AttendantUS Average

Salary

2.1

Avg. Salary $27,451

Avg. Salary $59,228

Stability Level

4.9

Growth Rate 14%

Growth Rate 0.3%

Diversity

5.8

Race

American Indian and Alaska Native 1.51%

Asian 5.87%

Black or African American 9.73%

Hispanic or Latino 19.64%

Unknown 4.56%

White 58.70%

Gender

female 38.08%

male 61.92%

Age - 50

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50

Stress Level

4.9

Stress level is manageable

7.1 - high

Complexity Level

6.7

Complexity Level is challenging

7 - challenging

Work Life Balance

8.2

Work Life balance is good

6.4 - fair

What are the pros and cons of being a Service Attendant?

Pros

Opportunity to interact with a variety of people
Chance to improve communication and customer service skills
Potential for tips and bonuses
Flexible scheduling opportunities
Ability to learn new skills related to food service and hospitality

Cons

Physically demanding job with long hours on your feet
High-stress job with demanding customers
Low base pay with compensation relying heavily on tips
Some customers may be rude or difficult to deal with
Busy shifts can lead to lack of breaks and exhaustion

Key steps to become a service attendant

Explore service attendant education requirements

Most common service attendant degrees

Bachelor's

33.2 %

High School Diploma

33.1 %

Associate

19.1 %

Start to develop specific service attendant skills

Skills	Percentages
Cleanliness	11.85%
Patients	9.71%
Customer Service	9.35%
Strong Customer Service	6.67%
PET	5.88%

Complete relevant service attendant training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New service attendants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service attendant based on U.S. Bureau of Labor Statistics data and data from real service attendant resumes.

Research service attendant duties and responsibilities

Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
Utilize water blasters, ride-along scrubbers, blowers
Receive CPR training and basic first aid.
Inspect finish goods for compliance to QA standards

Prepare your service attendant resume

When your background is strong enough, you can start writing your service attendant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service attendant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Service Attendant Resume templates

Build a professional Service Attendant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Service Attendant resume.

Apply for service attendant jobs

Now it's time to start searching for a service attendant job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do service attendants rate their job?