Customer Accounts Advisor
Service Associate Job In Erie, PA
The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
Customer Svc/Clerk
Service Associate Job In Erie, PA
divstrong Description/strongbr/Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.br/br/strong Responsibilities/strongbr/- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
br/
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
br/
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
br/
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
br/
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
br/
- Determine work priorities and task lists to consistently maintain adequate front end conditions
br/
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
br/
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
br/
- Communicate pricing and signage discrepancies to the pricing coordinator
br/
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
br/
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
br/
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
br/
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
br/
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
br/
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
br/brbrstrong Qualifications/strongbrb Minimum /b
br/
- High School Diploma or GED
br/
- 6 months related experience or training; or equivalent combination of education or experience
br/
- Effective interpersonal and customer service skills
br/
- Good math skills (ability to add, subtract, multiply and divide)
br/
- Sound judgement/decision making skills
br/
- Friendly, approachable/outgoing demeanor/team player
br/
- Ability to work in a fast paced environment
br/
- Good oral and written communication skills
br/
br/b Desired /b
br/
- Familiar with Microsoft Office Word and Excel
br/brbr//br/br/br/br/div
Customer Accounts Advisor
Service Associate Job In Erie, PA
Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Aarons
Job DescriptionWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
Tuition reimbursement
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Stock purchase plans
Pay on Demand
**Benefits vary based on full- and part-time employment status.
About Aaron's
At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregna
Client Service Administrator - Financial Firm - Erie, PA
Service Associate Job In Erie, PA
Client Service Administrator Are you an A player looking to expand your career and be a part of a successful team? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you! Our growing financial services firm, Roland Financial Wealth Management, in Erie, PA is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: The purpose of this position is to service the existing client base with all service requests, including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, prepping the Main Advisor for his/her review meetings, and preparing issued accounts for delivery. Minimum Requirements:
2 plus years Insurance/Financial Industry experience highly preferred
Life & Health Insurance License Required within 6 months of employment
Experience with Medicare sales and service is ideal
Experience with MS Office Suite and the ability to learn new software quickly
CRM / Salesforce experience preferred
This position requires you to possess the following skills:
Strong organizational and sales skills
Excellent communication; both written and verbal
Attention to detail and accuracy
Proactive Management Style and consistent follow-through
Undeniable “A Player” mentality
Responsibilities/Tasks: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and/or monthly tasks may include:
Receive incoming client service calls in a friendly manner
Complete each service request and resolve client issues
Input notes into CRM and keep updated
Coordinate and follow up on each client transfer
Review application prior to submission
Follow application process from start to finish
Prepare client review summary for upcoming appointments
Maintain professional communication with clients and staff
Assist with client update reports and mailings
Assist in setting client appointments for Advisor and general office duties
Office Duties: Assisting the Financial Advisor and the branch office to exceed client and regulatory expectations include:
Function as a phone back-up to other office personnel for phone coverage
Help to keep database up to date and accurate
Salary:
$47,000 to $52,000 based on experience
Bonus and commission potential
Benefits
401(k) - automatic 3% company contribution based on salary
Cash balance plan
Profit sharing
Health insurance
Continuing education stipend/reimbursements
General holidays off
PTO and comp time
Hours:
Monday - Friday
9:00am-5:00pm
Some evenings required for client events
Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Insurance Account Manager/Commercial Lines Customer Service Agent
Service Associate Job In Erie, PA
Join Our Growing Team as a Commercial Lines Account Manager!
We are expanding and looking for a skilled Commercial Lines Account Manager to join us full-time. The ideal candidate will hold a current Property & Casualty (P&C) Insurance license and have at least 2 years of experience specializing in Commercial Accounts.
Responsibilities:
Service/Manage a Designated Book of Business: Analyze client needs, answer questions regarding coverage and billing, advise clients on leveraging products/services based on their unique needs, and obtain necessary information and documentation from new and existing clients.
Provide Technical Support and Collaboration: Work closely with producers to assist clients and achieve the agency's strategic business goals.
Maintain Relationships with Carrier Underwriters: Obtain quotes, endorsements, and other necessary documentation.
Produce Relevant Documentation: Create binders, certificates, policies, endorsements, ID cards, and other related items.
Prepare Proposals: Develop renewal and new business proposals.
Assist with Claims: Help clients submit first reports of claims and follow up on claim status, keeping clients informed throughout the process.
Requirements
Required Skills
Proficiency in MS Office: Expertise in Word, Excel, Outlook, and PowerPoint.
Adaptability: Ability to learn and utilize other software programs as needed.
Customer Service Excellence: Strong people skills with a passion for providing exceptional service.
Communication Skills: Professional verbal and written communication abilities.
Decision Making and Analytical Thinking: Independent decision-making skills and strong analytical thinking.
Time Management: Excellent time-management and prioritization skills, with a high level of accuracy and attention to detail.
Follow-Up: Task-oriented follow-up skills.
Qualifications:
Current P&C Insurance License: Specializing in Commercial Accounts.
Experience: Over 2 years of proven experience in P&C insurance sales and service.
Product Knowledge: In-depth understanding of commercial insurance products and markets.
Technical Expertise: Comprehensive technical knowledge of various insurance forms and risk alternatives.
Procedural Knowledge: Familiarity with insurance rating and underwriting procedures.
About Loesel-Schaaf:
Loesel-Schaaf Insurance Agency, Inc. is an independent, multi-line insurance agency committed to understanding our clients' needs. We leverage cutting-edge strategies and continuously adapt our product and service portfolio to meet evolving market demands, ensuring we deliver value and uphold our promises.
With nearly 100 years of service to local, regional, and national clients, we pride ourselves on our long-standing employee tenure, with many team members having 15, 20, and even 25+ years with us. Our work culture fosters teamwork and a family-like atmosphere.
Benefits:
Medical, Dental, Vision, Life, and Disability Insurance
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Voluntary Coverages
Participation in our fully-funded retirement program
OTHER RELEVANT REMARKS:
This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.
Salary Description Starting at $43,000
Route Service Representative
Service Associate Job In Erie, PA
Clinical Testing company seeks Route Service Representative. This position involves driving a company owned vehicle. Only candidates with a CLEAN driving record need apply. Shift - Monday - Friday 12:30 PM - 8:30 PM The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results. Duties and Responsibilities
Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
Keep route information, sequencing and all client notes up to date.
Attendance and punctuality in meetings and training sessions.
Meet all training requirements in a timely manner as assigned.
Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
Document and provide appropriate client satisfaction information to Logistics Management.
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills) Required Work Experience:
Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience: 1 year of experience in a customer service, logistics, or delivery related job strongly preferred. Physical and Mental Requirements:
Customer Service Agent
Service Associate Job In Erie, PA
Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description
We have immediate
openings for Customer Service
Agents, Management Trainees
and Inside Sales Reps.
Apply now at
*************************
or stop in at 2323 West 38th Street
Monday through Friday 10 to 4.
No Phone Calls Please!
Additional Information
Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k).
Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
Customer Service Specialist
Service Associate Job 33 miles from Erie
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Meadville, PA branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position.
Position Description: In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch.
Areas of Responsibilities include, but are not limited to:
Customer Service
* Promptly and professionally handle telephone calls and visitors.
* Assist callers with routine inquiries and requests.
* Promptly and professionally handles telephone calls and visitors. Promotes Business Management Solutions and convenience products to members.
Accounting
* Process incoming payments and make deposits.
* Disburse loan funds. Complete noncash forms as needed for internal adjustments and transfers to Finance.
* Initiates outgoing past due notices and routine delinquency phone calls to customers.
Loan Servicing
* Assist in the printing and mailing of loan packages. Ensures loan documents are properly scanned in AgDocs promptly once executed.
* Supports loan officers' account servicing efforts including the collection of customer financial information.
Additional Administrative Duties
* Prepare special reports and correspondence as required.
* Assist in system maintenance to ensure accurate reporting.
Education
Customer service experience preferred or training/experience in the banking or finance industry.
Experience
Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus.
REQUIREMENTS
* Excellent communication & interpersonal relations skills.
* Moderate knowledge of software applications and proven self-starter.
* Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments.
* Ability to initiate, organize, and prioritize work and maintain confidentiality.
* Basic knowledge and ability to promote convenience products and Business Management Solutions.
* Ability to work in the office during branch hours of operation (typically Monday - Friday from 8 a.m. to 4:30 p.m.)
* Adaptable and flexible to a changing work environment.
* Prolonged periods of sitting at a desk and working on a computer.
Who are we?
Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.
What can we offer you?
We offer competitive compensation and benefits packages for full-time employees including:
* Medical insurance with dental and vision care options
* 401 (k) with significant employer matching
* Paid time off, holidays, and volunteer time to support work/life balance
* Tuition reimbursement and training opportunities
* Student loan reimbursement
* Leadership and career development opportunities
* Paid maternity and bonding leave
* Paid short-term disability
* Fun and inclusive work environment
Salary Range: $40,000 - $50,000, depending on experience.
Equal Opportunity Employer including veterans and individuals with disabilities.
License Technician, Customer Service, Disability Required
Service Associate Job In Erie, PA
Job Details Erie Photo License Center - Erie, PA Part Time $16.83 Hourly Day Customer ServiceLicense Technician
Easterseals Western and Central Pennsylvania is a non-profit organization providing programs and services to individuals with disabilities and other special needs. We are looking to hire a Photo License Technician to work at the Erie Photo License Center. Due to contract requirements, Easterseals must hire individuals with disabilities or other special needs to work in our openings.
Qualifications:
High School Diploma or G.E.D. preferred.
Previous experience in dealing with the public preferred, such as retail or public service.
Must be 18 years of age or older.
Acceptable Criminal Record Check required.
Acceptable FBI Clearance required.
Documentation of Disability will be required if position is offered.
Position Description:
License technicians are responsible for providing efficient, courteous customer service to properly identified persons' who appear with a camera card for a driver's license or identification card. The license technician photographs the customer, issues a photo card, and records the transaction as required. Complete on-the-job training is provided. Individuals with disabilities or other special needs are encouraged to apply.
Benefits
The license technician will be working a part-time, variable daylight schedule, 10 hours per week. The rate of pay is $16.83 an hour.
If you are an individual with a disability looking for a great career opportunity, then consider this position.
Easterseals is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without
regard to race, color, age, religion, sex, sexual orientation, gender identity,
national origin, disability, pregnancy, use of medical marijuana or protected Veteran status.
Customer Service Representative
Service Associate Job In Erie, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Compensation: $31,500.00 - $85,000.00 per year
Customer Service Representative
Service Associate Job 44 miles from Erie
We have an opening for a Customer Service Representative at our Customer Service Center in Jamestown, ND. As a company, we continue to be innovative as we modernize our energy grid, enhance customers' experiences, and work toward a cleaner energy future.
This position requires good organizational, excellent written and verbal communication, and customer service skills. Should be familiar with Microsoft Word, Excel, and related computer programs. Experience in customer service, accounting, and marketing would be beneficial. Selected candidates will be required to complete a pre-interview assessment.
Successful applicant will provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers. We offer a competitive wage and benefit package. The expected base compensation for this role is $35,000 - $48,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.
To apply, visit our careers page at ************** Applications accepted through March 21, 2025.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Casual Customer Service Representative $17 hourly
Service Associate Job 44 miles from Erie
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Full Time Customer Service Representative - Field
Service Associate Job 33 miles from Erie
The successful candidate must have the ability to work independently and as part of a team, demonstrating the ability to work with patience and courtesy in difficult customer relation situations. Must have the ability to communicate effectively; both verbally and in writing, thinking quickly and logically to ensure expedient responses to customer inquiries. Must complete applicable training and display strong organizational skills. The ability to multi-task efficiently and effectively is of paramount importance.
What's In It For You:
Competitive hourly wage with free/discounted services
Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire.
Generous paid time off & holidays
What You'll Be Doing:
Resolve customer issues in a local customer sales and service office environment including billing inquiries, sales opportunities, and product troubleshooting.
Respond to customer correspondence in an appropriate time and manner.
Accurately enter order information for both sales and service orders, updating customer account information including telephone and contact numbers.
Help achieve company sales/upgrade goals by consulting with customers on available products and services.
Daily cash drawer reconciliation
Use provided training materials and job aids to resolve customer issues quickly and accurately.
Create and maintain customer files including confidential information.
Present a quality presentation of company products and services.
Assist in achieving all system, team, and individual customer service goals and standards.
Assist with other assigned duties and administrative tasks.
What You'll Need:
1-2 years of customer service experience preferred.
Excellent interpersonal and organizational skills with the ability to manage multiple conflicting priorities.
Demonstrated ability to solve complex problems and make sound judgments and ethical decisions.
Proven ability to develop through coaching and counseling.
Excellent written, oral, and interpersonal communications skills.
Regular, punctual, and consistent attendance.
High school diploma or equivalent; advanced degrees or certifications preferred.
Excellent PC and computer applications skills
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
Customer Service Rep(04746) - 220 Willow St
Service Associate Job 33 miles from Erie
Customer Service Representative
Making Domino's high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
Taking customer orders and up selling
Taking orders over phone and in person
Dealing with customer concerns
Greeting customers within 10 seconds
Up selling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough.
Customer Accounts Advisor
Service Associate Job In Erie, PA
The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
* Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
* Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
* Sell customers on the benefits of timely lease agreement renewal payments
* Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
* Assist with merchandise returns and guest deliveries as directed by management
* Clean and certify merchandise in the Quality Assurance Center for all items personally returned
* Complete and maintain weekly vehicle maintenance sheet and route sheets daily
* Load, secure and protect product in company vehicle
* Safely operate company vehicle
* Assist the Sales Team as needed
* Any reasonable duties requested by management
Requirements
* United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
* Must meet DOT requirements to obtain certification in required states (United States)
* Ability to work schedule of hours varying from 8 am to 9 pm
* Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
* Two years of retail/customer service experience preferred
* High School diploma or equivalent preferred
* Excellent interpersonal and communication skills
* High energy with the ability to effectively perform all functions of the store and multitasking effectively
* Proper telephone etiquette
* Uphold the Aaron's Brand and protect company assets
* Maintain a professional appearance
* Proficient computer skills
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
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Route Service Representative
Service Associate Job In Erie, PA
Clinical Testing company seeks Route Service Representative. This position involves driving a company owned vehicle. Only candidates with a CLEAN driving record need apply. Shift - Monday - Friday 2:00 PM - 9:30 PM The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results. Duties and Responsibilities
Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
Keep route information, sequencing and all client notes up to date.
Attendance and punctuality in meetings and training sessions.
Meet all training requirements in a timely manner as assigned.
Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
Document and provide appropriate client satisfaction information to Logistics Management.
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills) Required Work Experience:
Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience: 1 year of experience in a customer service, logistics, or delivery related job strongly preferred. Physical and Mental Requirements:
Customer Service Agent
Service Associate Job In Erie, PA
Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career.
Job Description
We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps.
Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please!
Additional Information
Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k).
Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
Customer Service Representative
Service Associate Job In Erie, PA
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
RESPONSIBILITIES
Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Prepares estimates and establishes/maintains estimate follow-up procedures
Communicates with customers on order status and changes in the production schedule
Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
Maintains an attractive retail environment (clean, organized, and functional)
Helps as needed with reports, close-out, invoices, and required paperwork
Identifies and resolves customer satisfaction issues
Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
QUALIFICATIONS
High school diploma or GED required
At least three years in retail or inside sales with excellent customer service experience
Proven record of consistently hitting/exceeding sales targets or quotas
Able to perform cold calls to secure new business for the center
Experience resolving customer satisfaction issues
Experience working under pressure with multiple tasks/projects
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills
Customer Service Rep(03360) - 305 E Fairmount Ave
Service Associate Job 39 miles from Erie
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Service Associate Job In Erie, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.